《商务英语写作教程》期末考试复习资料

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大工19秋《商务英语写作》期末考试复习题

大工19秋《商务英语写作》期末考试复习题

机密★启用前大连理工大学网络教育学院大工19秋《商务英语写作》课程考试期末考试复习题☆注意事项:本复习题满分共:400分一、单项选择题(本大题共30小题,每小题2分,共60分)1. Please send us your ___________catalogue together with samples you can let us have.A. illustrateB. illustratedC. illustratingD. illustration2. We shall appreciate it if you will see to it that amendment is cabled _________ delay.A. inB. out ofC. withinD. without3. We are unable to _______ with your request in your letter of Jan. 31, 2002.A. composeB. confirmC. conformD. comply4. We _____ you of our readiness to serve you in this end all future business.A. ensureB. assureC. make sureD. see to5. It is only in view of our long friendly business relations that we ____ you this accommodation.A. extendB. extantC. increaseD. promote6. A recent market survey reveals that such articles are no longer __________.A. in demandB. demandedC. on demandD. for demand7. The stipulations in the relevant L/C should strictly __________ the terms set forth in our Sales Confirmation.A. in conformity withB. in accordance withC. conform toD. conform with8. You would be ____ a risk to let your child go to school by himself.A. omittingB. attachingC. affordingD. running9. We are sorry to learn in your letter that 200 pairs of leather shoes ______ under the above order are damagedwhen they reach you.A. offerB. demandC. supplyD. requirement10. Through our joint efforts, we have successfully concluded a _______ with your company.A. businessB. orderC. tradeD. deal11. By joint efforts we can _____ both friendship and business.A. increaseB. promoteC. expandD. extend12. Fifty cases of Green Tea you sent us were found to be badly damaged. This was apparently attributable to_____ packing.A. inferiorB. superiorC. faultyD. mistake13. We trust you will do your best to have this matter ______right away.A. settleB. to settleC. settlingD. settled14. We prefer to ship whatever is ready ______ waiting for the completion of the entire lot.A. in spite ofB. because ofC. replace ofD. instead of15. We’ d like to ____ a table for five for dinner this evening.A. preserveB. reserveC. retainD. sustain16. We have for acknowledgment your letter dated 26th September ______ connection ______ the above subject.A.for, withB. for, toC. in, withD. in, to17. This is our best price, ______ which we have concluded many orders with other buyers in your city.A. onB. forC. byD. at18. We are pleased to ______ you that 6000 dozen shirts under Sales Confirmation No.C123,L/C No.5678havegone off on S.S. “Dongfeng”A. askB. informC. speakD. talk19. We lodge a claim _____ you _____the short-weight.A. with…withB. for…forC. with…forD. for …with20. He was asked to ________ proposals for reforming the law.A. draw onB. draw upC. draw awayD. draw down21. We are looking forward to _____ your L/C for Order No 123.A. receiveB. receivingC. be receivedD. be receiving22. As it involves only a small _____, we hope you will have no difficulty on promotion.A. qualityB. figureC. quantityD. number23. As you failed to make delivery in time, we have no choice ___________ our order with you.A. but to cancelB. but cancelC. but cancelingD. but cancelled24. As said in the email today, we are forwarding you under separate cover the samples, ______you will find themsatisfactory.A. hopeB. to hopeC. hopingD. hopefully25. We shall appreciate ___________ us CIF Melbourne.A you quote B. you to quote C. you quoting D. to you quoting26. We _____ your terms satisfactory and now send you our order for 2 sets of Electric Motors.A. findB. believeC. thinkD. trust27. For all the remaining items, the stated dates of delivery are approximate, but _______ these dates should notbe exceeded by 20 days .A. in no caseB. in any caseC. under no circumstanceD. by all means28. I am well-acquainted _____ local conditions and have excellent business connections.A. atB. withC. inD. for29. We regret to inform you that we have to return the goods to you at your ____.A. costsB. charges C convenience D. expenses30. Among other matters, the city council ________ more funds for additional police officers.A. authorizedB. accreditedC. empoweredD. licensed二、选词填空题(本大题共25小题,每小题2分,共50分)Dear JaneI was really __ (1) ___ to hear that you _ (2) ____ that job we were speaking ___ (3) __ the other day. Let me be among the first to __ (4) ___ you. Mind you, with all the hard work you have done in recent months, this ___(5) ___ is all you deserve.I __ (6) __ sure that the future will hold much__ (7) ___ for you and this is just the _____ (8) ___. You know that if there’s ___ (9) ____ I can do for you, you only need to ___ (10) ___.With 11 to your inquiry of March 10 for our Rainbow Raincoat, we are pleased to 12 our latestcatalogue and price list. Also, under 13 cover, we are sending you some samples in which you expressed an interest.Should you have 14 questions, please do not hesitate to write or call. We are always at your.We thank you again for your 15 in our products and look forward to your further orders.Dear SirOwing to the large increase in the ___16___ of our trade with this country, we have decided to open a(n) ____17____here, with Mr. Jackie Black as manager. The new branch will open on 1st July and from that date all orders and ___18____ should be sent to Mr. Black at the above address, ___19___to our London office.We take this opportunity to express our thanks for your ____20____ in the past. We hope the new arrangements will lead to even better results.Yours faithfullyDear SirWe are very much surprised that we have received no __21___ to the further letter we sent you on 28th July regarding the long 22 payment of $ 95.67 on your account. Our relations in the past have always been good. Even so, we cannot allow the amount to 23 unpaid indefinitely, and as we have received no replies to any of our several 24 for payment, we are now reluctantly compelled to have recourse to law, unless the amount due is paid or a satisfactory 25 received by the end of this month.Yours faithfully三、名词翻译(本大题共30小题,每小题4分,共120分)1. 赞助商广告2. 合同的修订3. 团队影响力4. 买卖合同5. 船上交货6. 合同的有效性7.管理沟通8.市场计划9.商务谈判10.组织沟通11.跨文化交际12. 决议记录13. 会议议程14. resignation letter15. function of a business memo16. purpose of interpersonal communication17. policies and procedures18. business background19. sales contracts20. directive memo21. contact information22. personnel evaluation23. strategic control24. meeting preparations25. contractual modifications26. group characteristics27. verbatim minutes28. format of a business memo29. leasing contracts30. third party signature四、句子翻译(本大题共24小题,每小题5分,共120分)1. In respect to quality, we don’t think that the goods of other brands can compare with ours.2. Owing to the lack of raw materials, the factory has to stop entertaining new orders.3. We may be able to supply an additional quantity if you can persuade your end-user to buy this commodity.4. This corporation specializes in importing and exporting electronic products and wishes to enter into businessrelations with you.5. We shall be very glad to place our order with you if your quotation is competitive and delivery date acceptable.6. We ask for payment by check after receipt of the invoice, discounts are already included in price.7. As our manufacturers have put the goods into production, they do not agree to your canceling the contract unless they can get proper compensation.8. As our end-users are in urgent need of the contracted machines, you are kindly requested to ensure shipment at an early date.9. The evidence you have provided is inadequate, therefore, we cannot consider your claim as requested.10. In view of the fact that we have done a lot of business with buyers at this price, we cannot reduce our price any further.11. The above quoted are the articles in great demand,which have won a high reputation in various markets.12. We write to introduce ourselves as one of the leading exporters of garments in China13. 我们相信你们肯定会满意我们的报价,期待收到你们的定单.14. 通过中国银行的介绍, 我们很高兴能认识贵公司15. 感谢贵方的善意,并期待贵方继续支持与关照。

商务英语写作试题

商务英语写作试题

机密★启用前大连理工大学网络教育学院大工20春《商务英语写作-精品课程》课程考试期末考试复习题☆注意事项:本复习题满分共:400分一、单项选择题(本大题共30小题,每小题2分,共60分)1.Please let us know which of our products _______.A. you are interestedB. are you interestedC. they are interestedD. you are interested in2.We ______ your name and address _______ the Chinese Embassy in Bonn.A. are learning….fromB. have learned ….fromC. have come to know….ofD. have been given ….from3.We are now enclosing a price list for all the items you _______ in your letter under reply.A. requiredB. inquired aboutC. saidD. informed4.If you are prepared to increase your ______ to 15%, we shall be pleased to purchase thecomplete stock.A. priceB. discountC. sales volumeD. cost5. A recent market survey reveals that such articles are no longer __________.A. in demandB. demandedC. on demandD. for demand6. We will do our best to _______ shipment to meet your requirements in time.A. complyB. makeC. expeditingD. arranged7. Any loss or damage noticed when the goods are delivered must be reported to the ______ at the time, otherwise he will not be responsible for it.A. consignorB. consigneeC. shipperD. carrier8. For all the remaining items the stated dates of delivery are approximate, but _______ would these dates be exceeded by more that ten days.A. in no caseB. in any caseC. by all meansD. under any circumstances9. Your failure to open the L/C in time will ________impossible for us to deliver goods within theperiod stipulated in the contract.A.make them beB. make it beC. make itD. make that be10. The stipulations in your L/C _________ not in accordance with the contract, we have to requestyou to make an amendment.A. isB. beingC. is to beD. would be11. We____ if you could give us whatever information you can in this respect.A. should appreciateB. appreciateC. appreciate itD. would appreciate it12. We _____the fact that the market is declining.A. are aware ofB. awareC. aware ofD. are aware13. Should your price _____ competitive, we will place a trial order _____you.A. is; withB. are; fromC. is; fromD. be; with14. There is steady demand here _____silk scarves of high quality.A. in B of C. for D. on15. We regret____ entertain your order for our Green Beans as we are in short supply at present.A. not able toB. are unable toC. cannotD. our inability to16. The company was slow to restructure, and its problems could carry over into another _______ profit decline in 1996.A. essentialB. substanceC. substantialD. sensatory17. The profit or loss on the disposal of ________ must be accounted for.A. a setB. an assetC. an assaultD. a resolve18. The overseas aid budget has been almost ________, from $18m to just over $10m.A. halfedB. splittedC. halfD. halved19. This profit has been resulted largely from a reduction of RMB 27 million in expenditure, ______ because of two factors.A. drawnB. reachedC. achievedD. provided20. In my opinion, he's ______ the most imaginative of all the contemporary poets.A. in allB. at bestC. for allD. by far21. It’s estimated that the company has a(an)______of 2 million US dollars and is regarded as one of the most trustworthy clients in this area.A. numberB. financeC. assetD. status22. Moreover, ______ Nikon tractors were considered more attractive in appearance; I suggestexperimenting with new designs for our next model.A. withB. sinceC. due toD. so as to23. He soon received promotion for his superiors realized that he was a man of considerable ______.A. abilityB. futureC. possibilityD. opportunity24. We would cordially like to invite Liebert Corporation that has established business relationship with us to ______ a visit to our synthetic dye production factory.A. offerB. haveC. giveD. pay25. Last year we shipped walnuts to you ______ the extent of 500metric tons.A. byB. withinC. inD. to26. Among other matters, the city council ________ more funds for additional police officers.A. authorizedB. accreditedC. empoweredD. licensed27. She said Thresher was aware of the ________ for £18.37 and had established that it belonged to another customer.A. receiveB. receiptC. receivingD. achieve28. The European Union countries were once worried that they would not have ____ supplies of petroleum.A. proficientB. efficientC. potentialD. sufficient29. The goods you delivered are below the standard we expected ______ the sample.A. fromB. toC. onD. in30. We take pleasure in ______ you a copy of our price-list.A. sendB. sendingC. sentD. to send二、填空题(本大题共25小题,每小题2分,共50分)1. 将下面五个词以适当的形式填入下面短文空格中。

【写作】商务英语写作复习2

【写作】商务英语写作复习2

【关键字】写作四.选择填空(30分)1.We thank you for the special offer you _A____ us.A makeB offerC letD inform2. We are a state-operated corporation _d_____ both the import and export of textile.A handling inB tradingC dealing withD dealing in3. We are enclosing a copy of our latest catalogue __C__ for in your letter dated December 15th.A askB asksC askedD asking4.___A___ what price can you accept this offer?A ForB AtC InD WithWe are pleased C______ business relations with your firm.A entering intoB to enterC to enter intoD entering5. Should your price be competitive and delivery date __A____, we intend to place a large order.A acceptableB be acceptableC is acceptableD being acceptable6 Generally speaking, a growing demand can __D___ increased prices.A resultB result fromC result forD result in7. This price is ___A___ of your 5% commission.A. inclusiveB. coveringC. includesD. including8. Your order is booked and will be handled with great care. Please open the relevant L/C, _____A_must reach here one month before the date of shipment.A. whichB. itC. thatD. and9. We can place an order provided your goods can be supplied _C___ stock.A. outB. out ofC. fromD. in10. We regret to say that the silk piece goods _D__ Order No.456 have not yet been received.A. withB. forC. underD. on12. The item you requested can be supplied _D_____ stock.A. uponB. outC. inD. from13. Since the article you require is not ___C___for supply at present, we should like to recommend some similar ones.A from stock B. salable C available D cheap14. I’m very _____D__ in your woolen products. Could you quote us your lowest price CIF Dalian.A. favorableB. attractiveC. impressiveD. interested15. Our products B great popularity in the tea market.A. enjoyB. haveC. takeD. make16. As requested, a proforma invoice _B_____ duplicate for sports shoes is enclosed.A forB inC atD on17.For the quantities you mention we are pleased to quote you C____ follows.A withB toC asD of18.We find both quality and prices satisfactory and are pleased to give you an order ___B___ the following items on the understanding that they will be supplied at the prices named.A ofB forC withD to19.The material supplied must be waterproof, and our order is _D__ this guarantee.A subjects toB subject toC subjected toD subjecting to20.If the quality is _____D_ to our expectation, we shall send further orders in the near future.A lowerB inferiorC accordingD up21.We look forward to A______ the above information at an early date.A receivingB acceptingC acceptD receive22. Please open the relevant L/C, which must reach here one month __B___ the date of shipment.A uponB beforeC afterD as soon as23. We are sending you our S/C No.102 in duplicate, one copy of which please sign and return _C______ our file.A inB toC forD on24. Our offer is firm for five days and we expect to hear from you _B____ the end of this month.A withinB byC toD on25. We quoted this article at USD 100 ___C___A a dozenB each dozenC per dozenD one dozen.26. As agreed upon in our negotiations, payment __C_____ L/C.A. byB. will beC. is to be made byD. is by27. We look forward to _A____ the goods in the fourth quarter.A. the delivery ofB. your deliveryC. deliverD. delivery28. B heavy commitments, we can’t accept any fresh orders.A. DueB. Owing toC. BecauseD. In addition to29. We are sure that both of our companies will _A___ from this business.A. benefitB. makes benefitC. be benefitedD. mutual benefit30. Please make sure that the L/C stipulations are in___A_____with the terms set forth in our sales confirmation.A. accordanceB. conformC. agreeD. according31. If you could make a reduction __B__ your quotation, we have confidence in securing large orders for you.A. onB. inC. atD. of32. As we are _C___ of these goods, please expedite shipment after receiving our L/C.A. in badly needB. badly in needC. in urgent need D in urgently need33. One of our clients is __C____ the market ______ Men's Shirts.A. on, ofB. at, withC. in, forD. with, at34. The cost of production is tending ____B____, so we have to adjust our price accordingly.A. upwardB. lowerC. downwardD. higher35. Our products B great popularity in the tea market.A. enjoyB. haveC. takeD. make36. I’m very ____D___ in your woolen products. Could you quote us your lowest price CIF Dalian.A. favorableB. attractiveC. impressiveD. interested37. he letter we sent last week is an enquiry __A______ color TV sets.A. aboutB. forC. ofD. as38. We thank you for your letter of May 17 and the __B____ catalogue.A. sentB. enclosedC. givenD. presented39. In CIF Shanghai, “Shanghai” refers: to B .A. destination portB. loading portC. a placeD. the head quarters of the company40. We hope you’ll ______B______more flexible method of payment.A. adaptB. adoptC. improveD. make41. Our products ____B______ great popularity in the tea market.A. enjoyB. haveC. takeD. make42. We’ll try our best to accommodate you _____A_____ payment terms.A. forB. uponC. ofD. on43. A 3% discount will be granted only C____ your order exceeds US $ 12,000.A. depends onB. for condition thatC. on condition thatD. subject to44. ____A__ crowded orders, we have sold out all the goods scheduled for shipment within this year.A. As a result ofB. In result ofC. With the result ofD. As result of45. Compared with what is quoted by other suppliers, your price is _C____ at all.A. on the high sideB. over quotedC. uncompetitiveD. too high46. he stipulations in the relevant credit should strictly ___C____ the terms stated in the contract in order to avoid subsequent amendment.A. in conformity withB. confirm toC. conform to D conform with47. .I’m willing to grant you a 1.5% __A_____ in honor of your efforts in pushing the sales in our products,A. commissionB. reductionC. discountD. compromise48. The delayed shipment was a_C_ of your delayed opening the letter of credit.A cause B. reason C. result D. beginning49. Can you tell me your date of A ?A. deliveryB. deliveringC. deliveredD. delivers50.If I place an order, when can you arrange A ?A. shipmentB. paymentC. departmentD. deliver六,写信(20分)按照所给的情景,写一封信件。

商务写作期末复习资料

商务写作期末复习资料

Complaint concerning qualityDear SirsWe have recently received several complaints from customers about your fountain pens. The pens are clearly not giving satisfaction and in some cases we have had to refund the purchase price.The pens are part of batch of 500 supplied against out order number 8562 dated 28 March. This order was placed on the basis of a sample pen left by your representative. We have ourselves compared the performance of this sample with that of a number of the pens from this batch, and there is little doubt that many of them are fault some of them leak and others blot when writing.General structure of bad-news messagesThe general structure:-begin with agood news comes before bad newssomething the reader will respond positivelya reference to some early communication, small talks-explain why the refusal has to be made-state the bad news(make it clear, offer some constructive suggestions)- Close positivelydon’t apologizeFunctions and Principles of Business WritingTactful:婉转的Blunt:直率的T:Sometimes policy wording is a little hard to understand. I’m glad to clear up these questions for you.B: obviously, if you’d read your policy carefully, you’d be able to answer these questions yourself.T: If I understand your letter correctly…..B: Your letter is not clear at all. I can’t understand it.T: As mentioned in my May 15 letter to youB: Apparently you have forgotten what I wrote you two weeks ago.申请做代理人Dear Sir or Madam:I recently attended the international Exhibition in Ningbo and was impressed by the high quality service and reasonable prices of your products. Having since seen your full catalogue, I am convinced that there is a promising market for your products here in Ningbo.I am an English teacher, working in College of Science &Technology Ningbo University. ………your advantages1.The traffic is convenient. People can arrive at it by bus, the bus comes every 5 minutes, andalso can get there by taxi. The customer can easy to find the parking area.2.The population densification. Especially, the major part is the youth, they are familiar withWeiqian.Importer asks for sale agencyDear SirAt the Guangzhou spring fair, we were impressed by the high quality, attractive design and reasonable prices of your cameras. We have read your full catalogue and are convinced that there is here in Seattle a promising market for your products. If you are not already represented here, we should be interested in acting as your sole agents.As leading importers and distributors of more than twenty years’standing in the photographic trade, we have a good knowledge of the Seattle market and have fostered close business relations with the domestic wholesalers in this district. We feel confident that if you give us any opportunity to deal in your goods the result will be entirely satisfactory to both of us.Please let us know your quotations, the rate of our commission, and payment terms, so that we may begin negotiating with our customers to secure their orders. We await your affirmative reply.Exercise1)He went to the fair for the purpose of finding a partner2)We plan to give consideration to the idea at the meeting.3)It is necessary that the project be finished by next month.4)We are in receipt of the letter you sent to us on May,24.5)It is known that we must reduce the labor force by 20% in order to cut the cost.6)We wish to let you know that we fully appreciate the confidence you reposed in us.7)The course will be of benefit to him in his accounting work.8)It is not the desire of this firm not to allow its young engineers to assume some responsibility.9)Mail your payment at once.10)Perhaps you could afford to run a store that way, but we cannot.11)The problem would not have happened if you had connected the wires properly.12)Your television’s guarantee is up, so you will have to pay for it to be fixed.13)I am writing to complain because I was very unhappy with the way I was treated in your storetoday.1.purpose of --to find a partner2.Give consideration to the idea--discuss,3.It is necessary that --the project must be finished``4.In receipt of the letter you ---of you letter of May```5.In order to ---to6.Appriciate---thank you for your confident in us7.```8.Unfortinataly your```is up.so you must pay for fixed it.9.Please mail you``--as soon as possible,immediately10.We can not afford to```because11.We cannot do anything about your``--we can help you out if you``12.The problem can be solved by connect the wres properly14.I am feeling unsatisfied of your service.The direct approach in complaints and claims:The direct approach can be used for some complaints, particularly when they are small in value and significance and when the evidence is conclusive.Organizations:state the problem directly, with background information if necessary(a survey report,facts,etc.) What action you require, with a deadline.a warning of what will happen if the action does not take place(if necessary)End positively with a friendly but firm tone(cordial attitude, appreciation of an early solution)Reply(accepting complaint):DearThank you for your letter dated 10 May pointing our faults in the pens supplied to your order number 8562.This has caused us a good deal of concern and we are glad that you brought this matter to your notice.We apologies for the inconvenience this has caused you.Reply(rejecting complaint):DearWe are sorry to learn from your letter of 10 May of the difficulties you are having with the pens supplied to your order number 8562.```````We sympathize with your problem but regret that we cannot accept your suggestion to take back all the unsold````and on this particular batch are prepared to allow you a special discount of 5% to compensate for your inconvenience.We trust you will accept this as being a fair and reasonable solution of this matter.Please give me a call on 21327 if you have any further questions.Yours sincerely典型错误句子案例分析:13.We have evaluated your work performance,and you need correct yourself.14.We can hardly finish the assignment by seven tomorrow morning.15.Each manager has to certify that the time card for his section is correct.16.Due to our tight budget,hope you pay the bill within 20days.17.We would not like to but have to file a law sue if your bill isn’t paid on Jan.23.18.You’ll have no need to worry about your money because of Huaxia Bank’s stable rate.19.As a manager of Customer Complaint Department,I am so sorry about the bad service you had.General structurea thank you to the sendera show of understanding and an explanationan apology if the receiver is at faultan outline of action taken/to be takenThe exercycle is not guaranteed for lifeCustomers under 60 are not eligible for the Prime Time discountWe will not allow you to charge more than 1,500 on your Visa accountYou will not qualify for the student membership rate of 25 a year unless you are a full-time studentMemosCharacteristics of successful memos> subject headings: To, From, Date and Subject>single topic: one topic, easy to file and retrieve the memo>conversational tone: ordinary words, first-personpronoun and occasional contractions>conciseness: no background information, no goodwilleffort, nowordy expressions or sentences>visual signaling: numbers or bullets, boldface or italics.Headings and subheadingsMemo on Sales SeminarTo: All Marketing StaffFrom: David ShawSubject: Sales Seminar on Promotional StrategiesDate: May 18thA sales seminar on XXXXXX is being held at XXXX from 9:00am to 11:00am on May 25th. The seminar is chaired by XXXXX and it will be extremely informative and instructive.It is strongly recommended that every member of the marketing force attend this seminar. I am confident that it really pays to attend this seminar. Anyone who cannot attend the seminar shall have a justifiable reason and shall tell me no later than 20th.As usual we will pay the entrance fees for all those attending.The status QuoThe company scale ----manufacturing capacity, assets, employees.Administrative organizations-----1.effective management is indispensable for sound operation of the company. 2. When you introduce administrative organizations, you shall focus on the company’s most significant departments.Business scope/ major productsAchievements---is the greatest important in the company profile, usually demonstrated by the output, sales and market share.Corporate culture: sample 1 (P&G)Core value by which we live: 1. leadership; 2. ownership; 3. integrity; 4. passion for winning;5.trust.Principles:These are principles and supporting behaviors which flow from our Purpose and Values:We show respect for all individuals.The interest of company and the individual is inseparable.We are strategically focused on our work.Innovation is the cornerstone of our success.We are externally focused.We value personal mastery.We seek to be the best.Mutual interdependency is the way of life.Foreground or development plan:As a inventor company, we plan to continue setting trends in(引领)research intensive areas. Innovations are the foundation for our competitiveness and our corporate growth, and thus our success in the future.Job Application Letters:The job application letter is also called the resume _____ ______.As a kind of business letter,it is essential to job-hunting.Its purpose is to attract the ____ of your prospective employer to give you a job interview.On general,a job application letter should contain the following content: AIDA: attention, interest, desire, actionTo tell how you got to know this _____ and the purpose of this letter.To introduce ______ informationTo explain the ______ of applying for this position or changing the jobReferencesEndPleasantries (客套话)OpeningI wish to apply for the post…advertised in the…on…I was interested to see your advertisement in…and wish to apply for this post.I am writing to enquire whether you have a suitable vacancy for me in your organization.I understand from Mr…, one of your suppliers, that there is an opening in your company for…Mrs…informs me that she will be leaving your company on…and if her position has not been filled, I should like to be considered.ClosingI look forward to hearing from you and to being granted the opportunity of an interview.I hope you will consider my application favorably and grant me an interview.I look forward to the opportunity of attending an interview when I can provide further details.Applying for a Position of Assistant AccountantDear Mr.Smith,I am writing to you to ask if you have a vacancy on your staff for an assistant accountant.My education and experience give me the confidence to apply for this position.I graduated from Dongbei University of Finance and Economics,majoring in accounting.I have been working in the costing department of ABC Company for the past two years.The only reason for my seeking another employment is that ABC is moving to a new location in the northwest of the city,which is very far away from my home.It is inconvenient for me to go to work every day.Attached is my curriculum vitae,together with the names of my references.If there is some opportunity of a vacancy occurring in the near future,1 would greatly appreciate being given an interview.You may call me at 6573298 or email at feifei@I look forward to your reply.Yours faithfully,Application for Post of Data Processing TraineeDear Sir,I would like to apply for the post of Management Trainee in your Data Processing Department advertised today in The Guardian.I obtained A level passes in Mathematics, Physics and German at Marlborough College, Wiltshire. The College awarded me an open scholarship to Queens College, Cambridge, where I obtained a first in Mathematics and a second in Physics. After leaving university last year I accepted a temporary post with Firma Hollander & Schmidt in order to improve my German and gain some practical experience in their laboratories at Bremen. This work comes to an end in 6 weeks’time.My special interest for many years has been computer work and I should like to make it my career. I believe my qualifications in Mathematics and Physics would enable me to do so successfully.I am unmarried and would be willing to undertake the training courses away from home to which you refer in your advertisement.My former Housemaster Mr T Gartside, has consented to act as my referee. I hope that you will take up these references and grant me the opportunity of an interviewYours faithfully,Rhetoric Characteristics of English Advertising:(1) _________Light as a feather.(glass)Time is money (Xerox)(2) ________Unlike me,my Rolex never needs a rest.(Rolex)Flowers speak from the heart.(Florist)(3) ________No more sore feet, no more crowded stores ,no more endless shopping lists.With just one phone call,you can wrap up all your holiday shopping by giving Newsweek as a gift.to your family and friends (by Newsweek)(4) ________Try our sweet corn.You’ll smile from ear to ear.Ask for More.(More Cigarette)(5) ________We have hidden a garden full of vegetables where you’d never expect.In a pie.(food) The world is shrinking.(magazine)(6) ________Make up your mind before you make up your face.(Cosmetic)Soft curl.soft color.soft touch.PERMASOFT.(Shampoo)(7) ________Health, Humor&Happiness.Gifts we’d love to give.A smooth silky skin.(Cosmetic)Get three.The fourth is free.(book)Flash,dash, classic splash.(drink)(8) _______Mini size.Maxi sound.(stereo)Big thinking in small sizes.(baby’s clothes)No problem too large,No business too small.1IBM)运动品牌广告语大全阿迪达斯Adidas:没有不可能(impossible is nothing耐克Nike:Just do it 事在人为;想做就做。

商务英语写作期末复习

商务英语写作期末复习

111The Principles of Business WritingConsideration: You-AttitudeConcisenessCorrectnessCourtesyClarityCompletenessConcretenessCredibilityPragmatic Analysis of the Principles of Business WritingCooperative PrinciplePoliteness PrincipleThe Theory of Face-workFace-Threatening ActsPrinciple of Least EffortPrinciple of EconomyConsideration: Consideration focuses on “you”(the reader) instead of “I”or “we”(the writer). You-Attitude emphasizes reader benefit ,The You Attitude is positive ,You-Attitude protects the reader’s ego (use an impersonal expression or a passive verb to avoid assigning blame)You-Attitude expresses appreciationfor (not annoyance with) your readers,You-Attitude applies psychology to humanize our messages (You can buy in your own language, but you have to sell in the language of the customer)1Conciseness:Conciseness means omitting unnecessary words and expressions so that your writing gets to the point, avoiding unnecessary repetition and wordy expression, including only relevant facts (with courtesy), and organizing effectively.2 avoid Wordiness:Avoid redundancy(unnecessary repetition. ),,Avoid awkward repetition,Avoid complicated word choice by using plain languageCorrectness Correctness meansgiving accurate facts and figures andusing the correct level of languageincluding only accurate facts, words, and figuresusing acceptable writing mechanicsCorrectness is achieved byusing formal language for scholarly works, top level government documents and legal documents. Correctness is achieved byAvoid using words that you feel will impress the reader,avoiding substandard, ungrammatical words and spellings,using accurate facts and figures, using the correct word,using correct sentence-level grammaravoiding discriminatory expressions - sexism, race, and personal characteristics.Courtesy Courtesy meansbeing sincerely tactful, thoughtful, and appreciative, omitting expressions that irritate, hurt, or belittle, answering mail and phone messages promptly and granting and apologizing good-naturedly.Clarity (Use plain, everyday, natural, conversational speech,You can buy in your own language, but you have to sell in the customer’s language,Sometimes confusion is caused by being long-winded. Confusion is sometimes caused by jargon and buzz words.Clarity meansbeing clear by choosing short, conversational language and using visual aidsconstructing effective sentences & paragraphs,being straight-forward, avoiding jargon & buzz words 流行语achieving appropriate readabilityincluding examples, illustrations, & other visual aids when desirable.Completeness Completeness meansanswering all questions asked so that you accomplish your goal in ONE letter without needing following letters, giving something extra, when desirable and checking for the 5 Ws (who, what, when, where, and why) and other essentials (how)Concreteness Concreteness meansusing specific facts and figures so that your meaning is clearputting action in verbs (avoid passive voice or hiding action in nouns)choosing vivid, image-building words --use active verbs, avoiding adjectives, adverbs, prepositional phrases andgiving specific information the reader needs (such as due dates, dollar amounts, phone numbers). Being concrete meansbeing specific, definite and vivid rather than vague and general.Three rules for concreteness areusing specific facts and figuresputting action in verbs andchoosing vivid, image-building words.Credibility Credibility means:1)Being ethical and honest: Honesty is the best policy? No! Honesty is the ONL Y policy.2)Avoiding exaggeration - in claims, resumes, and in all your business doings信的分析1111)The language is stiff and legalistic: in accordance with, please be advised, obtain prompt responses, the proper person, advising the undersigned;(2)the tone is selfish.(3) It is written from the writer’s viewpoint, so there are no obvious benefits for the reader;(4) the main point is buried in the second paragraph.The middle is the least emphatic part of a letter) rather than up front in the beginning.222(Beginning with the main point),Necessary explanation,goodwill)333(Neutral statement)(Reasons(Refusal)(Alternative)(Goodwill ending)444Analysis of the application letter for bookkeeperAttention --- The advertisement is quoted below the salutation for the purpose of drawing the recipient's attention.Interest --- The self-introduction, including the age, health, qualifications, references, reasons for the application, etc. should be of interest to the employer.Desire ---If you…, try me.Action --- If you will write me, I shall be glad to come down for an interview.Getting/ winning/ drawing Attention 引起注意Creating / awakening the Interest 发生兴趣Creating the Desire 唤起欲望Stimulating the Action 决定行动555推销信的写法---询问式、命令式、说明式、假定式或故事式Interrogative way-Would you be willing to take the necessary steps to save 10% on your gas bill? (used to push sales of gasoline)Giving an order-When you buy your next automobile tires, make certain of two things Making a statement--- using a proper maxim or old saying.A penny saved is a penny earned.Making a supposition-6661st paragraph--gripping (扣人心弦的)2nd paragraph– stressing the opening thought.3rd paragraph—creating desire by showing how the Comfort Hot Bottle meets need, and beginning to establish conviction.4th paragraph—intensifying the desire through the appeal to convenience.5th paragraph– convincing the reader that he can make no mistake in purchasing the bottle.6th -8th paragraph--- stimulating action.单词accusatory.指控的解释A twofer is two words that mean the same thing when a single word would do.Eliminate the following common trite陈腐的expressions:acknowledge receipt of, allow me to, it has come to my attention, as a matter of fact, at this writing, receipt is hereby acknowledged, regret to inform ( advise ), thank you in advance, kindly (for “please”), as of this date, as per (request, etc.), please be advised that, attached hereto, enclosed herewith, re (your letter of), duly (noted, entered, credited), in accordance with (your request).Poor correspondence means:Wasted time ,Wasted efforts ,Lost goodwill-doublespeak as the INTENTIONAL and very conscious use of language as a weapon or tool by those in power to achieve their goals by cloaking/ hiding meaning. It is NOT a slip of the tongue.e.g.clear writing means:choosing familiar, natural, conversational words and avoid jargon,using common words instead of uncommon wordsavoiding vague words whose meaning is hard to pin down, such as: aspect, facilitate, feasibility, input, parameters, proximity, factor and element,using short sentences with correct word choices (avoiding ambiguous wording and using precise words instead of almost-precise words).Quality Maxim (Do not say what you believe to be false, Do not say that for which you lack adequate evidence);Quantity Maxim (Make your contribution as informative as required, Do not make your contribution more informative than is required);Relation Maxim (Be relevant);Manner Maxim (Avoid obscurity of expression, Avoid ambiguity, Be brief, and Be orderly).Tact Maxim (The speaker minimizes the cost and correspondingly maximizes the benefit to the listener;Generosity Maxim (The speaker minimizes the benefit and correspondingly maximizes praise of the listener);Approbation Maxim (The speaker minimizes dispraise and correspondingly maximizes praise of herself);Modesty Maxim (The speaker minimizes praise and correspondingly maximizes dispraise ofherself);Agreement Maxim (The speaker minimizes disagreement and correspondingly maximizes agreement between herself and the listener);Sympathy Maxim (The speaker minimizes antipathy and correspondingly maximizes sympathy between herself and the listener).222 Completeness can be analyzed in terms of Quantity Maxim and Relation Maxim in Cooperative Principle and principle of economy.Concreteness can be analyzed by quality maxim and manner maxim in cooperative principle. Credibility may be analyzed in terms of Quality Maxim, Manner Maxim and Approbation Maxim.Classificationaccording to the content of the letterrequest letters,letters answering requestsclaim and adjustment letterscredit inquiry and collection letters, sales lettersemployment letterssocial business letters, etc.according to the functions in the process of a business transactionletters for establishment of business relationsletters for the inquiry of business, quotation letters, negotiating letters, ordering letters, confirming ordering letterspayment letters, shipment and insurance letters, acknowledging goods receipt lettersclaim letters and adjustment letters, etc. (Shi Ruifen, 1993).according to the nature of the information givenfour different kinds of information in terms of its effect on the reader’s needs:good newsneutral newsbad news andpersuasive letters.according to illocutionary functions categorized by Leechbusiness letters are classified into four kinds:competitive lettersconvivial letters 和谐类信函collaborative lettersconflictive letters.叙事行为(Locutionary act)、施事行为(illocutionary act)和成事行为(perlocutionary act)。

大工19春《商务英语写作》期末复习资料

大工19春《商务英语写作》期末复习资料

2019年春《商务英语写作》期末考试复习题☆注意事项:本复习题满分共:400分。

一、单项选择题(本大题共20小题,每小题3分,共60分)1. A friendly football match will be held ______ the visiting Shanxi Team and Shanghai Team in Shanghai Hongkou Gymnasium.A. betweenB. inC. amongD. with2. “The Fighter on the Spe cial Front”, a new-produced feature film, will be ________ in the college auditorium at seven tonight.A. showedB. showingC. showD. shown3. There are some tickets ________ for the concert given by a group of popular singers. The concert fans should be quick.A. leaveB. leftC. leavingD. leaved4. It’s ________ to interrupt the others while they are talking.A. roughB. rudeC. politeD. troublesome5. The bridge was named _________ the hero who gave his life for the cause of the people.A. afterB. forC. because ofD. before6. Centralized management is exercised by a small number of people, the Board of Directors, which is headed by the Chairman (or, in the USA, the President) and decides the overall policy of the ________.A. societyB. familyC. firmD. world7. Investment is freely transferable, which means one owner can sell his ownership interests to an ________ without a change in the nature of the business.A. investorB. personC. ownerD. outsider8. The more popular sequence of dating today is ________.A. date-month-yearB. year-date-monthC. month-year-dateD. date-year-month9. The computer system ________suddenly while he was searching for information on the Internet.A. broke downB. broke outC. broke upD. broke in10. I would like to draw your attention ________ our new detergent powders.A. forwardB. towardsC. forD. on11. We would welcome any further ________ you have, and look forward to hearing from you.A. advicesB. answersC. enquiriesD. suggests12. Any exporter who wants to sell his products in a foreign country or countries must first ________ a lot of market research.A. instructB. destructC. conductD. induct13. The _______ price in our market is $8 per case.A. prevalenceB. prevailingC. prevailedD. prevail14. I would like to know if it is possible to make ________ online.A. shippingB. boughtC. priceD. purchases15. We are now writing to you to ________ long-term trade relations.A. publishB. establishC. protectD. lavish16. We are sure you will find a ________ sale for our products in Canada as our other retailers through Europe and the USA.A. toughB. roughC. badD. ready17. Two days are not enough for me to get ready for the conference. I need ________day.A. otherB. the otherC. the thirdD. a third18. We would be ________ if you could send us full details about your products.A. wonderfulB. hopefulC. regretfulD. grateful19. If your prices are competitive and your goods ________ to our standard, we shall order on a regular basis.A. upB. belowC. aboutD. in20. We find it impossible to ask our end users to ________ the delayed delivery.A. receiveB. acceptC. refuseD. allow二、填空题(本大题共25小题,每小题2分,共50分)阅读下列短文,从方框中选择5个词并用其适当的形式填入空白处。

《商务英语写作》复习资料

《商务英语写作》作业设计课程名称商务英语写作课程代码 04授课专业、班级商务英语专业二年级总学分 4总学时642013年12月30日《商务英语写作》学生作业方案一、作业设计思路1、作业目标:《商务英语写作》课程根据涉外商务助理和外贸业务员两大岗位的工作任务设计教学项目,训练学生用英语有条理地组织商务信息,起草规范得体、条理清晰的商务文书,合理利用商务交流中的礼节和技巧,建立有效的商务沟通的能力。

具体训练目标如下:(1)能够根据招聘广告并结合个人实际情况,熟练撰写英语求职信、应聘信、求职追踪信和个人简历等求职类文书(2)能够运用商务交际中的礼节和技巧,撰写英语邀请函、感谢信、祝贺信等常见社交类文书(3)能够规范地起草英语启示、通知、备忘录、商务报告、会议纪要等常用公务文书(4)能够比较规范地撰写英语名片、简章、推销函等主要商务宣传文书(5)能够正确、得体地处理询盘信、发盘信、还盘信、订单与合同等常规外贸商务函电。

2、作业的次数:本课程分五个单元15个模块,以某大学毕业生从商务助理到外贸业务员的经历为中心,每个单元均采用项目化教学,采用课内课外双线并行的训练模式。

(1)本学期课堂作业:课堂内完成与15个模块主题相关的课内写作项目,同时训练学生口头表达、团队协助等综合素质。

(2)本学期课外作业:小项目作业5次,分别为学习规划及邀请函、通知、备忘录和名片等主题;论坛作业3次,分别为电子邮件、会议纪要和学习反馈等,另要求在线讨论与答疑,次数不定。

(3)综合性大作业:4次,分别为来自企业具体情景下的求职信与个人简历、商务报告、销售函和询盘信。

3、作业项目来源:作业来自于密切合作企业的实例,主要合作企业为湖州瑞丰纺织印染有限公司、湖州德马物流系统工程有限公司、湖州米皇羊绒制品有限公司、湖州三鑫纺织印染有限公司、湖州翔顺丝绸有限公司等。

4、作业要求、批阅和评价方法:课堂作业以学生为主体,由学生自己操作,再分析样文和易错点,本模块不评分。

商务英语写作期末复习

《商务英语写作》考试大纲 一、期末考试要求“商务英语写作”是英语专业专科商务方向的限选课程。

本课程的教学目的是培养学生掌握商务英语写作的基础知识,商务英语书信的基本格式和写作技能,了解主要的商务英语写作类型,提高商务英语书面表达能力,为毕业后成为适应社会需要的应用型涉外商务工作者打下良好的基础。

通过学习有关商务活动的实用语言材料和实际操练,学生应能独立撰写一般的英语商务函件(包括电子邮件)和简单的业务报告,意思表达清楚,用词比较准确,无重大语法错误。

通过学习,学生应进一步提高基本的听、读、说、写、译的能力。

下面就各个部分的试题做一简要说明。

第一部分 填空题一、请把下面所给词语放进原文中适当的位置,让他们在信件中执行相应的语言功能这部分为选词填空。

给出一段文章,文章中有10 个空格,要求从所给的10个词语中选择合适的词语填入文章。

每个空格3分,本题共30分。

第二部分 配对题二、阅读下列两组句子。

从Part B 中选择适当的句子与Part A 中的句子配对。

本题要求把Part A 部分的5个句子和Part B 部分的5个句子进行配对。

每小题3分,共15分。

第三部分 判断题本部分5小题,每小题3分,共15分。

重点复习第1章到第16章课后练习中类似的题型,具体可参照教材第五章催款信P157(判断催款信),第十一章证明信P250(判断证明信的语气是肯定的还是否定的),第十二章社交信P268(判断应使用哪一种社交信),第十四业务报告P315(判断业务报告)等。

第四部分 翻译题本部分为商务信函英译中,要求翻译一篇信函,本题共20分。

第五部分 写作题本部分为根据要求,写一封商务信函,本题共20分。

《商务英语写作》参考资料我们在学习书信范例时应该从哪些方面入手呢? 范例的学习也非常重要。

大家学习书信范例可以从以下几个方面入手:1、书信的写作格式2、书信中常用的表达方式(包括用词、常用套语与语法)3、措辞与结构4、方法策略的应用5、注意与中文译文相对照在学完本学期教学内容后,应该做到: 1、熟悉常用商务英语文体。

202X年商务英语期末考试重要知识点

千里之行,始于足下。

202X年商务英语期末考试重要知识点202X年商务英语期末考试重要知识点一、商务英语基础知识商务英语是指在商务活动中使用的英语,主要包括商务交流和商务写作两个方面。

商务英语的基础知识包括商务词汇、商务语法、商务写作等。

商务词汇:包括商务名词、商务动词、商务形容词等,如trade(贸易)、export(出口)、import(进口)、negotiation(谈判)、contract(合同)等。

商务语法:包括时态、语态、语气、句型等,如一般现在时、一般过去时、一般将来时等,被动语态、完成时等。

商务写作:商务写作包括商务信函、商务报告、商务备忘录、商务演讲等,要注意写作的结构、用词、语法等。

二、商务会议和谈判商务会议和谈判是商务英语中常见的场景,关键知识点包括会议和谈判的流程、用语、技巧等。

商务会议:会议的类型、召开会议的流程、会议的议程、会议的开场白、主持会议的技巧、会议的总结和回顾等。

商务谈判:谈判的准备工作、谈判的策略、谈判的技巧、谈判的用语等。

第1页/共3页锲而不舍,金石可镂。

三、商务信函和邮件商务信函和邮件是商务英语中常见的写作形式,关键知识点包括信函和邮件的格式、用语、语法等。

商务信函:信函的格式、信函的头部、信函的称呼、信函的正文、信函的结尾、信函的附件等。

商务邮件:邮件的格式、邮件的主题、邮件的正文、邮件的附件、邮件的回复等。

四、商务报告和演讲商务报告和演讲是商务英语中常见的写作形式,关键知识点包括报告和演讲的结构、用词、语法等。

商务报告:报告的结构、报告的目的、报告的内容、报告的语言风格等。

商务演讲:演讲的结构、演讲的目的、演讲的内容、演讲的技巧等。

五、商务英语口语商务英语口语是在商务交流中使用的口语表达,关键知识点包括常见的商务口语表达、场景对话、礼貌用语等。

常见商务口语表达:提供服务、预订机票、接待客人、介绍产品、商量约会等。

场景对话:商务接待、商务洽谈、电话交流、商务会议等。

英语商务写作复习资料

英语商务写作复习资料写作复习资料一、填空What principle can you generalize from this example?Concise and clear6C原则准确(Correctness)清楚(Clarity)简明(Conciseness)具体(Concreteness)完整(Completeness)礼貌(Courtesy)Memo:An inter-company or intra-company administrative document ?May be distributed electronically or in hard copyLetter of adjustment:Letters of ComplaintA complaint letter requests some sort of compensation for defective or damaged merchandise or for inadequate or delayed services. While many complaints can be made in person, some circumstances require formal business letters. The complaint may be so complex that a phone call no matter how justified your gripe is. Avoid making the recipient an adversary.Letters of Complaint1. In the letter, identify early the reason you are writing to register a complaint and to ask for2. State exactly either beforeor after the discussion of the problem or the reasons for granting the compensation.3. 4. reasons why this evidence indicates your requested should be granted.5. Suggest why it is in the recipient's best interest to grant your request: appeal to the recipient's sense of fairness, desire for continued business, but Find some way to view the problem as an honest mistake. Don't imply that the recipient deliberately committed the error or that the company has no concern for the customer. Toward the end of the letter, express confidence that the recipient will grant your request.Letters of AdjustmentReplies to complaint letters, often called letters of “adjustment,“ must be handled carefully when the requested compensation cannot be granted. Refusal of compensation tests your diplomacy and tact as a writer. Here are some suggestions that may help you write either type of adjustment letter:1. Begin with a reference to the date of the original letter of complaint and to the purpose of your letter. If you deny the request,2.3. If you deny the request, explain the reasons why the request cannot be granted in as cordial and noncombative manner as possible. If you grant the request, don't sound as if you are doing so in a begrudging way.4. If you deny the request, try to offer5. Conclude the letter cordially, perhaps expressing confidence that you and the writer will continue doing business.What is a job application letter? a taste of what’s to come ― not by simply summarizing the resume, but by application or approach letters. No matter what ’s your opening move.What should be included in a job advertisement?Eye-catching headlineWhat is the position?Body partClose二、MemoMemoTo: John Carter, Regional Sales ManagerFrom: Mary Walden, National Sales DirectorDate: 29 March , 200xSubject: Annual Sales ConferenceThis year’s Annual Sales Conference will take place in our London Branch from 3 April to 8 April.Please book your flight in advance and we will meet all your expenses during your stay there.三、Letter of adjustmentDear Mr. Mahoud,We are sorry to learn from your letter of October 10 that 6 foldable tables were damaged.We have sent the replacements by parcel post this morning. Please return us the damaged tables at our expense.Despite the care we take in packing foldable tables sent by carrier, there have recently been several reports of damage. To avoid further inconvenience and annoyance to customers, we are now seeking the advice of a packaging consultant and hope he will be able to suggest improvements in our methods of handling.We hope the steps we are taking could ensure the safe arrival of all your orders in the future.Your sincerely,四、Order requestMain points:What: What is the product or service you want to know?When: When can they deliver the goods?How: How is the rate of discount, terms of payment etc.Letterheads一般放在整封信的首页最上面中央,有些公司为方便直接将信头印在信笺上端。

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欢迎阅读《商务英语写作教程》期末考试复习资料I. Short Questions:1.The principles of business English writing:①To be clear:Good business writing is clear. It has a definite message, with no confusion about what each sentence is trying to communicate.a①to promote sales and services②to handle routine business③to establish good will④to respond to complaints⑤to collect money⑥to place orders⑦to make announcement3. The purposes of business English writing:①to explain or justify actions already taken;②to convey information, as in a research report or the promulgation of a new company policy.③to influence the reader to take some action;④to deliver good or bad news;⑤to direct action.,II. Sentence Rewriting:1. What we know about the recipient to whom we shall write would help us organize our material.What we know about the recipient would help us organize our material.2. In the vast majority of cases, our products are popular with European markets.In most cases, our products are popular with European markets.15. Receipt of your letter of January 28 is acknowledged here with.We have received your letter of January 28.Your letter of January 28 has arrived.16. It is difficult to explain the reason for the delayin the completion of the investigation.It is difficult to explain why we have not yet completed the investigation.17. Despite the fact that a well-written personal statements will not overcome poor grades, a poor one will surely hurt your chances of acceptance.Although a well-written personal statements will not overcome poor grades, a poor one will surely hurt your chances of acceptance.18. A decisionon this matter must be made in a prompt manner before the deadline comes and goes.We must decide on this matter before the deadline.19. Today we shipped your order of April 15, and you should be receiving it next week.Your order of April 15 was shipped today and should arrive next week.20. In the business world, thank-you letters have become a must in the event that you care about your career.In the business world, thank-you letters have become a must if you care about your career.III. Error Correction:Class Exercise 1:1. The inside address is the writer’s address.The inside address is the addressee’s / recipient’s address.middle.on the left.3. for 6. A aOne Broad StreetPostcode: 英国加拿大使用;Postal Code: 其他国家。

2. 号码为1时,要写成One, 其他可以写阿拉伯数字。

8. An itinerary is usually a plan of a journey you are going to make, which includes information about when and what you will travel.An itinerary is usually a plan of a journey you are going to make, which includes information about when and where you will travel.9. In the world of business, questionnaires are frequently used to collect statistics or as part of a report.In the world of business, questionnaires are frequently used to collect statistics or as part of a survey. 10. It is necessary to say “references available upon request” at the end of a letter of application.It is unnecessary/ needless to say “references(证明人)available upon request” at the end of a letter of application.Class Exercise Two:1. It is strange how important your job is when you ask for a raise and what important it is when you wanta day off.2. The complimentary close in a letter functions as a mark of both the end of the text and the information for the addressee.3. Therefore, language used for regulations and rules should be simple but informal.4. Reports may be internal and external, informal or formal.5. Public signs refer to boards and notices that are used to give informations to the public for warnings and directions and even for advertising.6. However, some overlook the date and have to be reminded of the account outstanding / unpaid.总结:以able, ible结尾的形容词最好做后置定语。

e.g. She is the only teacher available.7. There may be good(充分的)reasons for a customer’s inability to pay.e.g. It’s a good walk for you. 够你走的了。

8. There will often be good reason to make a counter-offer with the object of obtaining better price or terms or a shorter time of delivery.9. Direct advertising, in the form of letters to a selected group of readers, is an effective way to promote sales.10. The quotation in reply to inquiry may be a simple one, containing simply the prices and other information asked for.11. When payment has not been received in reply to the reminder, the creditor will write again in a firmer tone.12. Customer usually settle their accounts by cheque when payment is due.13. A buyer need not accept the prices and terms offered by the seller unconditionally.14. A firm offer is subject to certain conditions, a deadline for the receipt orders, or a special price for certain quantities.firm order 实盘non-firm order虚盘15. An inquiry is sent when a businessperson wants some information.16. Every English letters needs a salutation(e.g. Dear Sirs) and a complimentary close. (e.g. Yours faithfully)17. A goodwill letter, as its names implies, is not written to obtain an order, or to collect outstanding/ unpaid bills.。

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