《商务英语写作》复习资料

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【写作】商务英语写作复习2

【关键字】写作四．选择填空（30分）1.We thank you for the special offer you _A____ us.A makeB offerC letD inform2. We are a state-operated corporation _d_____ both the import and export of textile.A handling inB tradingC dealing withD dealing in3. We are enclosing a copy of our latest catalogue __C__ for in your letter dated December 15th.A askB asksC askedD asking4.___A___ what price can you accept this offer?A ForB AtC InD WithWe are pleased C______ business relations with your firm.A entering intoB to enterC to enter intoD entering5. Should your price be competitive and delivery date __A____, we intend to place a large order.A acceptableB be acceptableC is acceptableD being acceptable6 Generally speaking, a growing demand can __D___ increased prices.A resultB result fromC result forD result in7. This price is ___A___ of your 5% commission.A. inclusiveB. coveringC. includesD. including8. Your order is booked and will be handled with great care. Please open the relevant L/C, _____A_must reach here one month before the date of shipment.A. whichB. itC. thatD. and9. We can place an order provided your goods can be supplied _C___ stock.A. outB. out ofC. fromD. in10. We regret to say that the silk piece goods _D__ Order No.456 have not yet been received.A. withB. forC. underD. on12. The item you requested can be supplied _D_____ stock.A. uponB. outC. inD. from13. Since the article you require is not ___C___for supply at present, we should like to recommend some similar ones.A from stock B. salable C available D cheap14. I’m very _____D__ in your woolen products. Could you quote us your lowest price CIF Dalian.A. favorableB. attractiveC. impressiveD. interested15. Our products B great popularity in the tea market.A. enjoyB. haveC. takeD. make16. As requested, a proforma invoice _B_____ duplicate for sports shoes is enclosed.A forB inC atD on17.For the quantities you mention we are pleased to quote you C____ follows.A withB toC asD of18.We find both quality and prices satisfactory and are pleased to give you an order ___B___ the following items on the understanding that they will be supplied at the prices named.A ofB forC withD to19．The material supplied must be waterproof, and our order is _D__ this guarantee.A subjects toB subject toC subjected toD subjecting to20.If the quality is _____D_ to our expectation, we shall send further orders in the near future.A lowerB inferiorC accordingD up21.We look forward to A______ the above information at an early date.A receivingB acceptingC acceptD receive22. Please open the relevant L/C, which must reach here one month __B___ the date of shipment.A uponB beforeC afterD as soon as23. We are sending you our S/C No.102 in duplicate, one copy of which please sign and return _C______ our file.A inB toC forD on24. Our offer is firm for five days and we expect to hear from you _B____ the end of this month.A withinB byC toD on25. We quoted this article at USD 100 ___C___A a dozenB each dozenC per dozenD one dozen.26. As agreed upon in our negotiations, payment __C_____ L/C.A. byB. will beC. is to be made byD. is by27. We look forward to _A____ the goods in the fourth quarter.A. the delivery ofB. your deliveryC. deliverD. delivery28. B heavy commitments, we can’t accept any fresh orders.A. DueB. Owing toC. BecauseD. In addition to29. We are sure that both of our companies will _A___ from this business.A. benefitB. makes benefitC. be benefitedD. mutual benefit30. Please make sure that the L/C stipulations are in___A_____with the terms set forth in our sales confirmation.A. accordanceB. conformC. agreeD. according31. If you could make a reduction __B__ your quotation, we have confidence in securing large orders for you.A. onB. inC. atD. of32. As we are _C___ of these goods, please expedite shipment after receiving our L/C.A. in badly needB. badly in needC. in urgent need D in urgently need33. One of our clients is __C____ the market ______ Men's Shirts.A. on, ofB. at, withC. in, forD. with, at34. The cost of production is tending ____B____, so we have to adjust our price accordingly.A. upwardB. lowerC. downwardD. higher35. Our products B great popularity in the tea market.A. enjoyB. haveC. takeD. make36. I’m very ____D___ in your woolen products. Could you quote us your lowest price CIF Dalian.A. favorableB. attractiveC. impressiveD. interested37. he letter we sent last week is an enquiry __A______ color TV sets.A. aboutB. forC. ofD. as38. We thank you for your letter of May 17 and the __B____ catalogue.A. sentB. enclosedC. givenD. presented39. In CIF Shanghai, “Shanghai” refers: to B .A. destination portB. loading portC. a placeD. the head quarters of the company40. We hope you’ll ______B______more flexible method of payment.A. adaptB. adoptC. improveD. make41. Our products ____B______ great popularity in the tea market.A. enjoyB. haveC. takeD. make42. We’ll try our best to accommodate you _____A_____ payment terms.A. forB. uponC. ofD. on43. A 3% discount will be granted only C____ your order exceeds US $ 12,000.A. depends onB. for condition thatC. on condition thatD. subject to44. ____A__ crowded orders, we have sold out all the goods scheduled for shipment within this year.A. As a result ofB. In result ofC. With the result ofD. As result of45. Compared with what is quoted by other suppliers, your price is _C____ at all.A. on the high sideB. over quotedC. uncompetitiveD. too high46. he stipulations in the relevant credit should strictly ___C____ the terms stated in the contract in order to avoid subsequent amendment.A. in conformity withB. confirm toC. conform to D conform with47. .I’m willing to grant you a 1.5% __A_____ in honor of your efforts in pushing the sales in our products,A. commissionB. reductionC. discountD. compromise48. The delayed shipment was a_C_ of your delayed opening the letter of credit.A cause B. reason C. result D. beginning49. Can you tell me your date of A ?A. deliveryB. deliveringC. deliveredD. delivers50.If I place an order, when can you arrange A ?A. shipmentB. paymentC. departmentD. deliver六，写信（20分）按照所给的情景，写一封信件。

商务英语写作期末复习

111The Principles of Business WritingConsideration: You-AttitudeConcisenessCorrectnessCourtesyClarityCompletenessConcretenessCredibilityPragmatic Analysis of the Principles of Business WritingCooperative PrinciplePoliteness PrincipleThe Theory of Face-workFace-Threatening ActsPrinciple of Least EffortPrinciple of EconomyConsideration: Consideration focuses on “you”(the reader) instead of “I”or “we”(the writer). You-Attitude emphasizes reader benefit ，The You Attitude is positive ，You-Attitude protects the reader’s ego （use an impersonal expression or a passive verb to avoid assigning blame）You-Attitude expresses appreciationfor (not annoyance with) your readers，You-Attitude applies psychology to humanize our messages （You can buy in your own language, but you have to sell in the language of the customer）1Conciseness：Conciseness means omitting unnecessary words and expressions so that your writing gets to the point, avoiding unnecessary repetition and wordy expression, including only relevant facts (with courtesy), and organizing effectively.2 avoid Wordiness：Avoid redundancy（unnecessary repetition. ），，Avoid awkward repetition，Avoid complicated word choice by using plain languageCorrectness Correctness meansgiving accurate facts and figures andusing the correct level of languageincluding only accurate facts, words, and figuresusing acceptable writing mechanicsCorrectness is achieved byusing formal language for scholarly works, top level government documents and legal documents. Correctness is achieved byAvoid using words that you feel will impress the reader，avoiding substandard, ungrammatical words and spellings,using accurate facts and figures, using the correct word,using correct sentence-level grammaravoiding discriminatory expressions - sexism, race, and personal characteristics.Courtesy Courtesy meansbeing sincerely tactful, thoughtful, and appreciative, omitting expressions that irritate, hurt, or belittle, answering mail and phone messages promptly and granting and apologizing good-naturedly.Clarity （Use plain, everyday, natural, conversational speech，You can buy in your own language, but you have to sell in the customer’s language，Sometimes confusion is caused by being long-winded. Confusion is sometimes caused by jargon and buzz words.Clarity meansbeing clear by choosing short, conversational language and using visual aidsconstructing effective sentences & paragraphs,being straight-forward, avoiding jargon & buzz words 流行语achieving appropriate readabilityincluding examples, illustrations, & other visual aids when desirable.Completeness Completeness meansanswering all questions asked so that you accomplish your goal in ONE letter without needing following letters, giving something extra, when desirable and checking for the 5 Ws (who, what, when, where, and why) and other essentials (how)Concreteness Concreteness meansusing specific facts and figures so that your meaning is clearputting action in verbs (avoid passive voice or hiding action in nouns)choosing vivid, image-building words --use active verbs, avoiding adjectives, adverbs, prepositional phrases andgiving specific information the reader needs (such as due dates, dollar amounts, phone numbers). Being concrete meansbeing specific, definite and vivid rather than vague and general.Three rules for concreteness areusing specific facts and figuresputting action in verbs andchoosing vivid, image-building words.Credibility Credibility means:1）Being ethical and honest: Honesty is the best policy? No! Honesty is the ONL Y policy.2）Avoiding exaggeration - in claims, resumes, and in all your business doings信的分析1111)The language is stiff and legalistic: in accordance with, please be advised, obtain prompt responses, the proper person, advising the undersigned;(2)the tone is selfish.(3) It is written from the writer’s viewpoint, so there are no obvious benefits for the reader;(4) the main point is buried in the second paragraph.The middle is the least emphatic part of a letter) rather than up front in the beginning.222(Beginning with the main point)，Necessary explanation，goodwill)333(Neutral statement)(Reasons(Refusal)(Alternative)(Goodwill ending)444Analysis of the application letter for bookkeeperAttention --- The advertisement is quoted below the salutation for the purpose of drawing the recipient's attention.Interest --- The self-introduction, including the age, health, qualifications, references, reasons for the application, etc. should be of interest to the employer.Desire ---If you…, try me.Action --- If you will write me, I shall be glad to come down for an interview.Getting/ winning/ drawing Attention 引起注意Creating / awakening the Interest 发生兴趣Creating the Desire 唤起欲望Stimulating the Action 决定行动555推销信的写法---询问式、命令式、说明式、假定式或故事式Interrogative way-Would you be willing to take the necessary steps to save 10% on your gas bill? (used to push sales of gasoline)Giving an order-When you buy your next automobile tires, make certain of two things Making a statement--- using a proper maxim or old saying.A penny saved is a penny earned.Making a supposition-6661st paragraph--gripping (扣人心弦的)2nd paragraph– stressing the opening thought.3rd paragraph—creating desire by showing how the Comfort Hot Bottle meets need, and beginning to establish conviction.4th paragraph—intensifying the desire through the appeal to convenience.5th paragraph– convincing the reader that he can make no mistake in purchasing the bottle.6th -8th paragraph--- stimulating action.单词accusatory.指控的解释A twofer is two words that mean the same thing when a single word would do.Eliminate the following common trite陈腐的expressions:acknowledge receipt of, allow me to, it has come to my attention, as a matter of fact, at this writing, receipt is hereby acknowledged, regret to inform ( advise ), thank you in advance, kindly (for “please”), as of this date, as per (request, etc.), please be advised that, attached hereto, enclosed herewith, re (your letter of), duly (noted, entered, credited), in accordance with (your request).Poor correspondence means:Wasted time ，Wasted efforts ，Lost goodwill-doublespeak as the INTENTIONAL and very conscious use of language as a weapon or tool by those in power to achieve their goals by cloaking/ hiding meaning. It is NOT a slip of the tongue.e.g.clear writing means:choosing familiar, natural, conversational words and avoid jargon,using common words instead of uncommon wordsavoiding vague words whose meaning is hard to pin down, such as: aspect, facilitate, feasibility, input, parameters, proximity, factor and element,using short sentences with correct word choices (avoiding ambiguous wording and using precise words instead of almost-precise words).Quality Maxim (Do not say what you believe to be false, Do not say that for which you lack adequate evidence);Quantity Maxim (Make your contribution as informative as required, Do not make your contribution more informative than is required);Relation Maxim (Be relevant);Manner Maxim (Avoid obscurity of expression, Avoid ambiguity, Be brief, and Be orderly).Tact Maxim (The speaker minimizes the cost and correspondingly maximizes the benefit to the listener;Generosity Maxim (The speaker minimizes the benefit and correspondingly maximizes praise of the listener);Approbation Maxim (The speaker minimizes dispraise and correspondingly maximizes praise of herself);Modesty Maxim (The speaker minimizes praise and correspondingly maximizes dispraise ofherself);Agreement Maxim (The speaker minimizes disagreement and correspondingly maximizes agreement between herself and the listener);Sympathy Maxim (The speaker minimizes antipathy and correspondingly maximizes sympathy between herself and the listener).222 Completeness can be analyzed in terms of Quantity Maxim and Relation Maxim in Cooperative Principle and principle of economy.Concreteness can be analyzed by quality maxim and manner maxim in cooperative principle. Credibility may be analyzed in terms of Quality Maxim, Manner Maxim and Approbation Maxim.Classificationaccording to the content of the letterrequest letters,letters answering requestsclaim and adjustment letterscredit inquiry and collection letters, sales lettersemployment letterssocial business letters, etc.according to the functions in the process of a business transactionletters for establishment of business relationsletters for the inquiry of business, quotation letters, negotiating letters, ordering letters, confirming ordering letterspayment letters, shipment and insurance letters, acknowledging goods receipt lettersclaim letters and adjustment letters, etc. (Shi Ruifen, 1993).according to the nature of the information givenfour different kinds of information in terms of its effect on the reader’s needs:good newsneutral newsbad news andpersuasive letters.according to illocutionary functions categorized by Leechbusiness letters are classified into four kinds:competitive lettersconvivial letters 和谐类信函collaborative lettersconflictive letters.叙事行为(Locutionary act)、施事行为(illocutionary act)和成事行为(perlocutionary act)。

大工19春《商务英语写作》期末复习资料

2019年春《商务英语写作》期末考试复习题☆注意事项：本复习题满分共：400分。

一、单项选择题（本大题共20小题，每小题3分，共60分）1. A friendly football match will be held ______ the visiting Shanxi Team and Shanghai Team in Shanghai Hongkou Gymnasium.A. betweenB. inC. amongD. with2. “The Fighter on the Spe cial Front”, a new-produced feature film, will be ________ in the college auditorium at seven tonight.A. showedB. showingC. showD. shown3. There are some tickets ________ for the concert given by a group of popular singers. The concert fans should be quick.A. leaveB. leftC. leavingD. leaved4. It’s ________ to interrupt the others while they are talking.A. roughB. rudeC. politeD. troublesome5. The bridge was named _________ the hero who gave his life for the cause of the people.A. afterB. forC. because ofD. before6. Centralized management is exercised by a small number of people, the Board of Directors, which is headed by the Chairman (or, in the USA, the President) and decides the overall policy of the ________.A. societyB. familyC. firmD. world7. Investment is freely transferable, which means one owner can sell his ownership interests to an ________ without a change in the nature of the business.A. investorB. personC. ownerD. outsider8. The more popular sequence of dating today is ________.A. date-month-yearB. year-date-monthC. month-year-dateD. date-year-month9. The computer system ________suddenly while he was searching for information on the Internet.A. broke downB. broke outC. broke upD. broke in10. I would like to draw your attention ________ our new detergent powders.A. forwardB. towardsC. forD. on11. We would welcome any further ________ you have, and look forward to hearing from you.A. advicesB. answersC. enquiriesD. suggests12. Any exporter who wants to sell his products in a foreign country or countries must first ________ a lot of market research.A. instructB. destructC. conductD. induct13. The _______ price in our market is $8 per case.A. prevalenceB. prevailingC. prevailedD. prevail14. I would like to know if it is possible to make ________ online.A. shippingB. boughtC. priceD. purchases15. We are now writing to you to ________ long-term trade relations.A. publishB. establishC. protectD. lavish16. We are sure you will find a ________ sale for our products in Canada as our other retailers through Europe and the USA.A. toughB. roughC. badD. ready17. Two days are not enough for me to get ready for the conference. I need ________day.A. otherB. the otherC. the thirdD. a third18. We would be ________ if you could send us full details about your products.A. wonderfulB. hopefulC. regretfulD. grateful19. If your prices are competitive and your goods ________ to our standard, we shall order on a regular basis.A. upB. belowC. aboutD. in20. We find it impossible to ask our end users to ________ the delayed delivery.A. receiveB. acceptC. refuseD. allow二、填空题（本大题共25小题，每小题2分，共50分）阅读下列短文，从方框中选择5个词并用其适当的形式填入空白处。

商务英语写作期末复习

《商务英语写作》考试大纲一、期末考试要求“商务英语写作”是英语专业专科商务方向的限选课程。

本课程的教学目的是培养学生掌握商务英语写作的基础知识，商务英语书信的基本格式和写作技能，了解主要的商务英语写作类型，提高商务英语书面表达能力，为毕业后成为适应社会需要的应用型涉外商务工作者打下良好的基础。

通过学习有关商务活动的实用语言材料和实际操练，学生应能独立撰写一般的英语商务函件（包括电子邮件）和简单的业务报告，意思表达清楚，用词比较准确，无重大语法错误。

通过学习，学生应进一步提高基本的听、读、说、写、译的能力。

下面就各个部分的试题做一简要说明。

第一部分填空题一、请把下面所给词语放进原文中适当的位置，让他们在信件中执行相应的语言功能这部分为选词填空。

给出一段文章，文章中有10 个空格，要求从所给的10个词语中选择合适的词语填入文章。

每个空格3分，本题共30分。

第二部分配对题二、阅读下列两组句子。

从Part B 中选择适当的句子与Part A 中的句子配对。

本题要求把Part A 部分的5个句子和Part B 部分的5个句子进行配对。

每小题3分，共15分。

第三部分判断题本部分5小题，每小题3分，共15分。

重点复习第1章到第16章课后练习中类似的题型，具体可参照教材第五章催款信P157（判断催款信），第十一章证明信P250（判断证明信的语气是肯定的还是否定的），第十二章社交信P268（判断应使用哪一种社交信），第十四业务报告P315（判断业务报告）等。

第四部分翻译题本部分为商务信函英译中，要求翻译一篇信函，本题共20分。

第五部分写作题本部分为根据要求，写一封商务信函，本题共20分。

《商务英语写作》参考资料我们在学习书信范例时应该从哪些方面入手呢？范例的学习也非常重要。

大家学习书信范例可以从以下几个方面入手：1、书信的写作格式2、书信中常用的表达方式(包括用词、常用套语与语法)3、措辞与结构4、方法策略的应用5、注意与中文译文相对照在学完本学期教学内容后，应该做到： 1、熟悉常用商务英语文体。

英语商务写作复习资料

英语商务写作复习资料写作复习资料一、填空What principle can you generalize from this example?Concise and clear6C原则准确（Correctness）清楚（Clarity）简明（Conciseness）具体（Concreteness）完整（Completeness）礼貌（Courtesy）Memo:An inter-company or intra-company administrative document ?May be distributed electronically or in hard copyLetter of adjustment：Letters of ComplaintA complaint letter requests some sort of compensation for defective or damaged merchandise or for inadequate or delayed services. While many complaints can be made in person, some circumstances require formal business letters. The complaint may be so complex that a phone call no matter how justified your gripe is. Avoid making the recipient an adversary.Letters of Complaint1. In the letter, identify early the reason you are writing to register a complaint and to ask for2. State exactly either beforeor after the discussion of the problem or the reasons for granting the compensation.3. 4. reasons why this evidence indicates your requested should be granted.5. Suggest why it is in the recipient's best interest to grant your request: appeal to the recipient's sense of fairness, desire for continued business, but Find some way to view the problem as an honest mistake. Don't imply that the recipient deliberately committed the error or that the company has no concern for the customer. Toward the end of the letter, express confidence that the recipient will grant your request.Letters of AdjustmentReplies to complaint letters, often called letters of “adjustment,“ must be handled carefully when the requested compensation cannot be granted. Refusal of compensation tests your diplomacy and tact as a writer. Here are some suggestions that may help you write either type of adjustment letter:1. Begin with a reference to the date of the original letter of complaint and to the purpose of your letter. If you deny the request,2.3. If you deny the request, explain the reasons why the request cannot be granted in as cordial and noncombative manner as possible. If you grant the request, don't sound as if you are doing so in a begrudging way.4. If you deny the request, try to offer5. Conclude the letter cordially, perhaps expressing confidence that you and the writer will continue doing business.What is a job application letter? a taste of what’s to come ― not by simply summarizing the resume, but by application or approach letters. No matter what ’s your opening move.What should be included in a job advertisement?Eye-catching headlineWhat is the position?Body partClose二、MemoMemoTo: John Carter, Regional Sales ManagerFrom: Mary Walden, National Sales DirectorDate: 29 March , 200xSubject: Annual Sales ConferenceThis year’s Annual Sales Conference will take place in our London Branch from 3 April to 8 April.Please book your flight in advance and we will meet all your expenses during your stay there.三、Letter of adjustmentDear Mr. Mahoud,We are sorry to learn from your letter of October 10 that 6 foldable tables were damaged.We have sent the replacements by parcel post this morning. Please return us the damaged tables at our expense.Despite the care we take in packing foldable tables sent by carrier, there have recently been several reports of damage. To avoid further inconvenience and annoyance to customers, we are now seeking the advice of a packaging consultant and hope he will be able to suggest improvements in our methods of handling.We hope the steps we are taking could ensure the safe arrival of all your orders in the future.Your sincerely,四、Order requestMain points:What: What is the product or service you want to know?When: When can they deliver the goods?How: How is the rate of discount, terms of payment etc.Letterheads一般放在整封信的首页最上面中央，有些公司为方便直接将信头印在信笺上端。

大学商务英语写作考试复习题

商务英语复习题1.What information should be contained in the first information section of a resume?A.the job objectiveB.family history and gender identificationC.the dateD.contect information2.Which of the following is a “6C”？A.ColorfulnessB.Concretenessfortabilitypatibility3.What is the first thing to appear on a bussiness letter ?A.the dateB.the letterheadC.the inside addressD.the attention line4.When writing the date on a business letter you should take care to do what?A.make sure you always put the year first before the month and dayB.always use only numbers in the date fieldC.make sure you always put the month first before the date and yearD.spell out the month5.How many spaces are needed between the complimentary close of a letter and the typed name of the person writing the letter?A.3B.2C.4D. as many as needed6.What should you do if you are worried that the reader of a request you are asking will not honor your request?A.write the letter in an indirect styleB.write the letter in a direct styleC.ask them to please grant your requestD.be forceful and demand they honor your request7.When writing a letter of reply it should not beA.promptB.directC.elaborateD.accurate8.Letters of applications are better know asA.an application formB.directions on how to use a productC.memorandumsD.cover letters9.What is not a background area that most likely will not be included in a cover letter?A. educationB. personal hobbiesC. experiencesD.personal information10.A letter of adjustment should be written in what style ?A.indirectB.directC.orderlyD.induction11.In a sales letter you should never ….A.inspire their curiosityB.create a great desire for you productC.talk bad about a customerD.create a need12.An invitation letter can either be written by hard on paper or on a(n)…A.cardB.envelopeC.bulletin boardD.store font wind on13.Thank-you letter should always begin with….A.the reasons for writing itB.inductive reasoningC.good will openingD.statement of thanks14.Memos are not used for…A.internal communicationsB.employee instructionsC.external communicationsD. announcing policies15.Minutes are used for….A.invitationsB.group activitiesC.relay sensitive materialD.meetings。

模板资料：商务英语复习资料 2.0

商务英语复习资料一、简答题1、写作阶段Plan(5W1H)-Organize-Draft-Revise-Edit2、5CComplete (5w1h) Cohesive (TS,SS,transitions) Clear Concise Courteous（4p）3、信的必要部分p 14Business letters include date, inside address,salutation,body,complimentary close, and signature 4、正式报告的序言包括哪些内容p87Cover, title fly, title page, letter of authorization, letter of acceptance, letter of transmittal, executive summary, table of contents, list of illustrations5、Title page 需要写什么p87The title of the reportThe name, title, and address of the person or organization that the report is prepared forThe name, title, and address of the person and organization that prepare the reportThe date on which the report is submitted6、Transmittal letter最大的特点p89conversational tone（informal）7、解释SOFARSalutation(Dear Mr/Mrs/Ms/Miss根据双方的关系formal/informal ) Opening(background+purpose) Facts(Reader’s information) Action(Reader’s response) Remarks(Polite closing)8、Meeting material的特点p67Accurate, complete, clear二、MemoMemo有三种types，如下：Figure A (多数使用)To:_______From:______ (no title)Date:______Subject:_______ （名词表达标题）Figure BDate:______To:_______From:______Subject:_______Figure CDate:______To:_______From:______Trough:_______ (supervisor’s name)Subject:_______Memo结构：1. Opening：brief introduction of message, emphasizing the purposeSample:1) Please contact the HR department for detailed information about the new pension plan designed for different age groups.2) In response to your request, School has decided to change the shuttle busroute and stops to make it more convenient for most bus riders.3) the company has not solved the dispute with our business partner who holds all the forms needed to get your reimbursement of medical expenses in November and December in 2006. 2. Body: reasons, details, or explanations that support the main ideaUse numbers, bullets, or tables to manage the informationSample:1)this plan provides you with a convenient method to save money for your retirement. Note the advantages of this form of savings.·AD1·AD2...2)(改变的结果)... Here are the stops and the arrivals time:TABLE3)reasons, details, or explanations that support the main idea3.Closing: urge for action(what you expects readers to do, when to finish, or how)/ simple concluding thoughtSample:1)you need to decide how much you want to save each month within the limit of each age group and complete the forms at the HR department. Once the form is completed and signed, your pension plan becomes automatic.I will answer any questions you have.2)please tell your colleagues who might miss this memo about the changes. I apologize to the few people for causing any inconvenience.3)Please hold all the receipts until you are noticed. We apologize for the delay and any inconvenience brought to you and your family. Contact me if you have any question or difficulty.Attention:Choose simple words; avoid wordy sentences三、Letter结构：Salutation Introduction Main body ConclusionAttention：full block, punctuation(dear & sincerely)可以复习下transition words用于写作opening（thanks to/dated to）Salutation(Dear Mr/Mrs/Ms/Miss根据双方的关系formal/informal )Opening(background+purpose) Facts(Reader’s information) Action(Reader’s response) Remarks(Polite closing：thank you for your corporations )Transision可以使用句子承上启下总结上文attention：as soon as不建议使用要使用具体时间Appendix: Transition wordsAddition:furthermore, moreover, too, also, in the second place, again, in addition, even more, next, further, last, lastly, finally, besides, and, or, nor, first, second, secondly, etc. a further, additionally, again, also, and, and then, another, as well, aside from, aside from this, besides, coupled with, equally important, even more, finally, further, furthermore, in addition, in addition to, in due course, incidentally, more important, neither ... nor ..., next to that, not only ... but ..., not only ... but also ..., not only this, but this as well, not to mention, on top of that, once again, once more, or, other, over again, plus, together with, what is moreAlternative:alternatively, among, another, between, either ... or ..., else, instead, neither ... nor ..., on the one hand ... on the other hand ..., or, rather, whether, whether or not Cause:because, on account of, since, for that reason, and so, as, as a result, as for, as for those, because of, being that, different from this, due to, for that, for the reason that, for as much as, given that, hence, henceforth, if ... then ..., in response to, in spite of, in that case, in the end, in view of, inasmuch as, now that, on account of, over all, owing to, seeing that, since, so, so that, that is why, therefore, thus, ultimately Chain:basically ... similarly ... as well ..., because ... therefore ..., first ... second ... third ..., generally ... furthermore ... finally ..., in the first place ... also ... lastly ..., just in the same way ... finally ..., just then, lastly, namely, not . . . but, on the one hand ... on the other hand ..., or both, pursuing this further ... finally ..., so forth, so on, sometimes ... but not always ..., the former ... the latter ..., to be sure ... additionally ... lastly ... Clarification:that is to say, to clarify, in other words, to rephrase it, to explain, to put it another way, actually, another way, especially, for instance, i.e., in particular, in this case, mainly, namely, one case that, particularly, specifically, that is, up to a point Combinations:after a while, after all, another time, apart from, as shown above, as though, at present, but despite a, but even with, but now, by contrast, by that time, even after, for all, for some time, just because, long after, more often, once all, over the years, since then, so often, to put it in another way, until recentlyCommon Adverbs:absolutely, after all, barely, basically, clearly, coincidentally, concurrently, eventually, fortunately, hardly ever, interestingly, mostly, naturally, obviously, presently, respectively, suddenly, surely, tellingly, truly, typicallyComparison:in the same way, by the same token, likewise, similarly, in similar fashion, alike, also, although, another ... like, as ... as ..., but, by comparison, by the same token, compared to, conversely, even, in similar, in the same way, less than, meanwhile, merely, more ... than ..., on the other hand, rather, rather than, up against, whereas Concession:to be sure, of course, it is true, admittedly, after all, albeit, all the same, although, and yet, at any rate, but even so, despite of, even so, even though, granted that, however, in any case, in spite of, totally, nevertheless, nonetheless, regardless of, still, though, yetConclusion:in conclusion, to conclude, finally, all in all, as a final point, as a result, at last, consequently, finally, hence, if not, if so, implies that, in that case, in the end, last but not least, lastly, otherwise, that being the case, then, therefore, thus, ultimately, under those circumstancesCondition:as long as, as such, even if, given that, if, in case, in the event that, on condition that, on the condition that, only if, provided that, so long as, unless, whether ... or... Continuation:as, as far as, in the same way, last of all, not long after, so far, thus far, together with, up to now, with respect toContrast:yet, on the contrary, but, and yet, in contrast, however, nevertheless, though, nonetheless, on the other hand, otherwise, after all, at the same time, by way of contrast, conversely, ironically, paradoxically, still though, when in fact, whereas, while, yet after all, all the same, although, as opposed to, but, but at the same time, despite, different from, even though, for all that, instead, nevertheless, on the contrary, on the one hand ... on the other hand ..., some ... others ..., still, then ... now ..., thoughDeduction:and so, and then, if not, if so, in other words, in that case, otherwise, then, this implies that, when in fact, while this is trueEffect or result: therefore, thus, consequently, hence, accordingly, as a result, accordingly, finally, for this reason, hence, if and only if, in consequence, so, thus Emphasize:above all, absolutely, always, as ... as ..., as a matter of fact, by all means, certainly, definitely, even that, for sure, ..., forever, in any case, in fact, indeed, mainly, more importantly, more specifically, naturally, never, nevertheless, obviously, of course, particularly, peculiarly, positively, specifically, surely, surprisingly, undoubtedly, unquestionably, whatsoever, without a doubt, without reservationEvidence and Proof:a significant, all things considered, another possibility would be, another significant, as a, as can be expected, at the end of, by similar argumentation, evidently, for the same reason, for this reason, given these facts, in accordance with, in agreement, in all instances, in fact, in simple terms, in such cases, in terms of, in the final analysis, in the overall analysis, in view of, most importantly, of greatest significance, on this basis, one ... such, since, such a case, surprisingly, that is, the role of, thereof, this coincides with, this implies thatExample:a case in point, an example of, another example of, as an illustration, as demonstrated by, e.g., especially, for example, for instance, for one thing, in another case, in fact, in particular, in this case, in this situation, namely, on this occasion, particularly, specifically, such, such as, take the case of, that is, the following example Exception:aside from, despite, however, in spite of, nevertheless, nonetheless, once in a while, sometimes, still, yetExemplification or Illustration:to illustrate, as an illustration, to demonstrate, specifically, for example, for instance Generalization:as a general rule, as a rule, as a rule of thumb, as usual, by induction, for the most part, generally, generally speaking, in most cases, more generally, on the whole, ordinarily, usuallyImportance:above all, chiefly, for the most part, largely, last but not least, least, less important, mainly, more important, most important, most of all, predominantly, primarily, principallyIntensification:indeed, undoubtedly, certainly, by all means, surely, without doubt, of course, in fact Introduction:admittedly, as an illustration, as in the case of, assuredly, at first glance, at this level, certainly, concerning the ..., first and foremost, first of all, for example, for instance, for one thing, generally speaking, in all likelihood, in general, in my opinion, in particular, in this situation, likewise, such as, to illustrate, with regard to, with respect toLogical:for this reason, from now, henceforth, henceforward, in other words, in that case, it is true that, otherwise, provided that, thereby, whether ... or ...Phrases:as was previously stated, at the very least, at this point, but even more, by all means, by means of, by the time, either…or…, both, fi rst and most importantly, for the most part, generally speaking, given these facts, in light of, in the following, in the subsequent, last but not least, once in a while, to a lesser extent, to change the topic, to get back to the pointPlace-Location and Description:above, across, across from, adjacent to, ahead, along, alongside, amid, at, at the rear, at the side, away from, below, beneath, beside, beyond, closer to, down, eastward, elsewhere, far, far off, farther on, forward, further on, here, hereupon, in back of, in front of, in the back, in the background, in the distance, in the forefront, in the foreground, in the front, in the middle, inside, into, near, nearby, neighboring, northerly, on, on the side, onto, opposite to, out of, out of sight, outside, over there, side by side, somewhere, southerly, straight ahead, surrounding, there, through, throughout, to the side of, toward the middle, underneath, upon, upright, upside down, wherever, within sightPurpose:because of this, for fear that, for this purpose, in order that, in order to, in the hope that, so that, with the goal of, with this in mind, in order that,Qualification:almost, perhaps, never, nearly, maybe, always, probably, although, although, frequently, may be, might, probablyQuantifiers:a bit of, a couple of, a few, a good deal of, a great deal of, a lack of, a little, a lot of, all, all of the, as much as, at least, enough, evenly, few, less than, lesser, little, little by little, lots of, many, minus, more, more than, most, most of the, much less, much more, none, none of the, not much, plenty ofReference:according to, as acknowledged, as for, as part of, as told by, away from, by far, concerning this, considering this, how, in respect to, in this regard, in this respect, on the subject of, other than that, regarding, speaking about, that, the fact that, therefore, Vis-à-vis, with regard toReformulation:as I have noted, as I stated, as indicated above, as noted earlier, in brief, in other words, in short, in summary, let me rephrase it, on the whole, put differently Reservation:admittedly, despite, even so, even though, indeed, nevertheless, notwithstanding, regardlessResumption:all the same, anyhow, anyway, as I was saying, at any rate, by the way, either, either way, in either case, incidentally, to change the subject, to change the topic, to get back to the point, to resume, to return to the subject, whatever, whichever Sequence:after, afterward, again, also, and, at first, at this point, before this, consequently, finally, first of all, first, second, third, etc., for a start, hence, in the end, in the first place, initially, later on, next, previously, secondly, simultaneously, still, subsequently, then, therefore, thirdly, thus, to begin with, tooSimilarity:analogous to, as, by the same token, correspondingly, equally, in alike manner, in the same fashion, in the same way, just as, just as ... so too, just as ... too ..., kind of, likewise, other things equal, outwardly, seemingly, similarly, sort of, unlike Summary:all together, altogether, anyway, as has been mentioned, as I have said, as I stated, to summarize, in short, in brief, in sum, in summary, to sum up, as it was previously stated, as mentioned earlier, as we have seen, briefly, by and large, given these facts, given these points, in all, in conclusion, in other words, on the whole, overall, so, summing up, to make a long story short, to put it briefly,Time:after, afterward, afterwards, ago, along the way, always, as long as, at first, at last, at least, at length, at once, at one time, at that time, at the same time, back then, before, before long, beforehand, currently, during, earlier, eventually, finally, first of all, first, second, third, etc., following, forever, formerly, from now on, immediately, immediately before, immediately following, in due time, in the end, in the future, inthe long run, in the meantime, in the short run, initially later, meantime, meanwhile, most recently, never, next, now, nowadays, often, once, previously, prior to, right now, shortly, shortly after, simultaneously, since, since then, so far, so long, sometimes, soon, soon afterward, soon then, subsequently, then, thereafter, this time, till now, until, until now, up to, very soon, when, whenever, while, immediately, never, after, later, earlier, always, when, soon, whenever, meanwhile, sometimes, in the meantime, during, afterwards, now, until now, next。

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《商务英语写作》作业设计课程名称商务英语写作课程代码 04授课专业、班级商务英语专业二年级总学分 4总学时642013年12月30日《商务英语写作》学生作业方案一、作业设计思路1、作业目标：《商务英语写作》课程根据涉外商务助理和外贸业务员两大岗位的工作任务设计教学项目，训练学生用英语有条理地组织商务信息，起草规范得体、条理清晰的商务文书，合理利用商务交流中的礼节和技巧，建立有效的商务沟通的能力。

具体训练目标如下：（1）能够根据招聘广告并结合个人实际情况，熟练撰写英语求职信、应聘信、求职追踪信和个人简历等求职类文书（2）能够运用商务交际中的礼节和技巧，撰写英语邀请函、感谢信、祝贺信等常见社交类文书（3）能够规范地起草英语启示、通知、备忘录、商务报告、会议纪要等常用公务文书（4）能够比较规范地撰写英语名片、简章、推销函等主要商务宣传文书（5）能够正确、得体地处理询盘信、发盘信、还盘信、订单与合同等常规外贸商务函电。

2、作业的次数：本课程分五个单元15个模块，以某大学毕业生从商务助理到外贸业务员的经历为中心，每个单元均采用项目化教学，采用课内课外双线并行的训练模式。

（1）本学期课堂作业：课堂内完成与15个模块主题相关的课内写作项目，同时训练学生口头表达、团队协助等综合素质。

（2）本学期课外作业：小项目作业5次，分别为学习规划及邀请函、通知、备忘录和名片等主题；论坛作业3次，分别为电子邮件、会议纪要和学习反馈等，另要求在线讨论与答疑，次数不定。

（3）综合性大作业：4次，分别为来自企业具体情景下的求职信与个人简历、商务报告、销售函和询盘信。

3、作业项目来源：作业来自于密切合作企业的实例，主要合作企业为湖州瑞丰纺织印染有限公司、湖州德马物流系统工程有限公司、湖州米皇羊绒制品有限公司、湖州三鑫纺织印染有限公司、湖州翔顺丝绸有限公司等。

4、作业要求、批阅和评价方法：课堂作业以学生为主体，由学生自己操作，再分析样文和易错点，本模块不评分。

小项目作业和综合性大作业均要求学生在《商务英语写作作业册》里书面完成，内设计有详细的作业要求；小项目作业以“组员互评方式+教师审阅”方式进行评价，训练学生对自己作品的纠错能力，占平时成绩的10%；课程论坛作业要求学生发帖自行讨论，根据学生主动回答情况及正确率由企业兼职教师酌情给分，占平时成绩的10%。

综合性大作业以教师评阅与反馈方式为主，占平时成绩的20%。

二、作业安排表三、综合性大作业1. 广州瑞丰纺织有限公司求职文书撰写（1）项目来源由湖州瑞丰纺织印染有限公司提供招聘要求与相关素材。

项目设计时，替换了公司名称等真实信息。

（2）具体内容和要求内容：根据广州瑞丰纺织印染有限公司在网络上所刊登的招聘国际贸易业务员广告，撰写一封英文求职信和个人简历。

要求：了解该公司详细情况及对招聘岗位的具体要求，根据自身条件对应招聘要求撰写求职信和个人简历，要求做到格式正确、内容完整、突出自身优势，求职信中适当推销自己，能得到雇主的关注。

2. 班级月度零用钱调研报告或校园店铺经营状况调研报告撰写（1）项目来源由教师提供商务调研报告的可选选题：班级月度零用钱调研报告，或校园店铺经营状况调研报告。

考虑到商务报告内容的局限性，项目设计时选择了贴近学生校园生活的、易操作、易统计、易归纳的选题。

（2）具体内容和要求内容：①选择一班级，对该班同学每月零用钱使用情况进行调研。

在此基础上形成调研报告，内容要求有调研数据和调研总结。

②选择一校园店铺，对该店铺的经营现状进行调研。

在此基础上形成调研报告，内容要求有调研数据、调研总结和相应对策。

要求：在报告撰写前以项目组为单位进行自由选题并在课堂上选派代表进行选题理由的口头陈述。

根据所选课题进行实地调研，做到项目组人人有任务分工，数据真实、统计正确，形成的结论或对策有针对性、可行性。

3. 公司简介、主营产品推介和产品销售函撰写（1）项目来源教师提供全球500强公司名录，由学生从中选择熟悉的公司进行公司简介。

并在该公司主营产品中选择一款产品做重点推介，在此基础上进行产品销售函的写作。

（2）具体内容和要求内容：①选择全球500强公司名录中的一个知名公司，为其制作公司简介PPT并口头陈述②选择该公司主营产品中的某一款产品做产品推介PPT并口头陈述③为该款产品撰写一封销售函要求：公司简介PPT内容完整简洁，产品推介PPT能突出产品的卖点；销售函在写作中要求能体现一定的营销技巧，语言规范得体，格式正确。

4.纺织品外贸业务工作室收到的询盘回复（1）项目来源由我校纺织品外贸业务工作室提供真实的询单案例，并使用阿里巴巴商务网（）完成本项目。

（2）具体内容和要求：内容：我校纺织品工作室收到一封询盘信，询问2000条羊毛毯CIFC 3% 至墨尔本的报价、付款方式和装运情况，请查阅阿里巴巴商务网站上的信息找寻供货商，并根据实际情况进行回复。

要求：查阅并附上相应供货商的信息，掌握贸易条件，做好价格测算，进行恰当的回复。

要求符合商务英语写作5C原则，内容清楚、完整、简洁、正确和语气得当。

商务英语写作复习要点及题型：I : True or false ( 10 points )10II:Word and phrases ( 20 points )20III : Translation ( 30 points )10 sentences in all (VI ： Writing Practice （ 40 points）国贸12 级商务英语写作课程作业方案 :期末考试题型及重点内容：1.True or False1. Business writing is writing for business purpose.2 Format is very important in business writing but format is not the only thing in writing an effective business document.3 RSVP means the VIP guests in invitation cards writing.4 A business letter usually includes two parts -- the heading and the body.5 Business emails are similar to personal emails in tones and words choosing.6 A formal report is usually longer and more complex than an informal report.7 Minutes should be accurate, so you need to record every topic discussed on the meeting, even those irrelevant to the business at hand.8 “References” are some useful books which we would refer to in resumes writing.9 The main purpose of a thank-you letter is to say “Thank you!”to the receiver.10 Business people prefer choosing indented style in business letters writing.II. Words and Phrases1. 客服代表customer _____ representative2. 被提升为be _____ to3. 求职目标career _____4. 优秀学生干部_____ Student Leader5. 始终不渝的支持_____ support6. 生效come into _____7. 由……主办be _____ by8. 以……名义 in _____ of9. ……的目的_____ of10. 人事部经理_____ Manager11. 敬请出席 request ------- of your presence .12. 盛情款待 generous --------13. 依照 in ----- with14. 邀请信——————letter15. 着装要求 dress------III. Translation (30%, 3 points for each sentence)1. I can offer your firm a broad skill set with an emphasis on creativity and analysis.2. To obtain a position related to computer design and application, which can offer some challenge jobs.’m highly organized with skill in coordinating and motivating workers4. With your experience and proven capability in the trade, I am sure your organization will be a huge success. Please accept my sincere congratulations and best wishes on your new business!5. I have been informed of the meeting and would ask for an overheadprojector for the meeting.6. All staff and their family members are welcome.7 We look forward to a happy and successful working relationshipwith you .8.At any rate ,I want to thank you for your consistent help tothe progressing of our company.9.You “ll be glad to know that your request for reimbursementfor travel expence is granted.10.真诚地盼望您能与我们一起共享此次盛事。

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