2012高考英语作文题目猜测及范文参考(一封投诉信)
2012高考英语作文题目猜测及范文参考
（一封投诉信）
导读：
本文 2012高考英语作文题目猜测及范文参考（一封投诉信），
仅供参考，如果能帮助到您，欢迎点评和分享。
一、一封投诉信 假设你是李华，你在5月2日去一家商店买衣
服。当你请一个王姓服务员帮你找适合你的型号的衣服时，她以忙为
借口让你自己找，你说你找不到才来让她帮忙，她说你找不到就说明
没有。你对这位服务员的服务态度十分不满，并写信向该商店的销售
经理投诉该服务员。
注意：1、词数120左右；2、信的开头和结尾已为你写好，但
不计入总词数；3、可适当增加细节，以使行文连贯。
范文：
May 5, 2006
Dear Sales Manager,
This letter is a complaint concerning the actions of one of
your salespersons. On Tuesday, May 5, 2012, around 2 P.m.., I
went to your store to look for a T-shirt. When I asked a
salesperson, Ms. Wang for help in finding my size, she
informed me that she was busy and I would have to find one
myself. I explained that the reason why I came to her was that I
couldn’t find one. She then said in a rude tone that if I
couldn’t find one, it meant that the store didn’t have it, and
that I needed to look somewhere else.
I felt that Ms Wang was rude. I hope that you will look into
the matter: I shop frequently at your store and I look forward
to a more pleasurable shopping experience next time.
四.有关“环境友好型、资源节约型社会”话题
例1：近日你所在的学校开展了“为建设节约型社会献一计”主
题活动，同学们提出了许多建议。请你根据以下要点，用英语写一篇
短文向English Horizons杂志编辑部投稿：
有人建议
1.不浪费粮食和纸张
2.尽量不使用方便筷、塑料袋
3.毕业生将书赠给低年级同学循环使用？
注意：1.不要逐字翻译，可适当增加细节；2.词数：120字左右，
开头已经为你写好，不计入总词数；3.参考词汇：方便筷disposable
chopsticks
Recently，there has been an activity of “doing your bit for
an energy-saving society”in our school. Our schoolmates are
highly concerned about the increasing lack of energy and
provide their own suggestions.
Some students suggest that we shouldn’t waste any
food or paper, though they appear very easy to get.
Meanwhile, some other students think it advisable to refuse to
use disposable chopsticks and plastic bags. Besides, it is also
strongly recommended that those used textbooks as well as
reference books of graduates, which are still in good condition,
not be thrown but recycled
Actually, there are still quite a lot that we can easily do: say,
try to take buses or ride bicycles instead of driving cars, etc. All
of these will definitely help to build an energy-saving society
英语作文万能模版范例（三）投诉信
英语作文万能模版范例（三）投诉信第一篇：英语作文万能模版范例(三)投诉信英语作文万能模版范例（三）投诉信Directions:Write to the head of a train, and complain about its bad services.Dear Sir or Madam, As a regular passenger of your train, I am completely disappointed to find that the service you provide is far from satisfactory.Therefore, I am writing this letter to draw your attention to the matter in the hope that the present situation will be much improved.As we all know, punctuality is essential to the railway service.However, the train is delayed from time to time, which brings me much trouble and inconvenience.Worst of all is the bad manners of your stewards and stewardesses.From their services, we can not understand the saying: “The customers are the god.”I believe you will take this matter into serious consideration and give a satisfactory reply as soon as possible.At the same time, I sincerely hope that you will review your management system.I would be glad to see improvements in your railway service.第二篇：英语作文投诉信complaintJuly 30,2013 Dear manager：As a part-time employee，I feel sorry to trouble you.But I am afraid that I have to talk with you about my salary.I think there is a mistake about my pay for the work on summer holiday.It had promised that I would receive ＄2000 a month for this job.However ,I just got ＄1800 after a month hard work.I don’t know what happened.I always try my best to do the best oneamong those employees and never violate the company’s rules since I come here.Therefore I hope you can give me a reasonable explanation , otherwise you have to return me another ＄200.It would be appreciated that if you can deal with this within 3 days.Yours sincerely Li Ming第三篇：英语作文——投诉信投诉信： Dear sir/madam, I regret to have to complain about the quality problems of the cloth ordered from you company on 26th September.On checking the new cloth received, I find that one of the sleeves has heavily faded, and it is quite different from your sample one.Although it only costs two hundred yuan, I still give it back to you inspection and I shall be glad if you can let me know the cloth can be changed as I expect.I am looking forward to the new arrival of my cloth.Yours truly, mmm第四篇：英语作文投诉信I don’t like to trouble you but I’m afraid that I have to make a complaint about your bad delivery service.I’ve placed an order for two best-selling books the other day on your website.And they are expected to arrival three days ago.However, there still shows no sign of their arrival today, which did bring many inconveniences to me.A reading activity is being held nowadays in our class.And the books on your website are spoken highly of among my classmates and they are thought to be more original.That’s why I came to your website.Out of my expectation, it turned out to be real a disappointment.Because of the delay, I’m not able to fully involved in the class and it is embarrassing to attend the class without a proper book.It does bother me in some ways about my study.Besides, it also takes time to tr ack the shipping status.What’s more, it spoils my trust in your website and it may also do harm to your fame.Could youplease urge the express company to speed the delivery up? I do hope the delivery service of you can be much improved as soon as possible.Thank you for your time and kind consideration.I’d appreciate it if you could consider my complaint seriously.I’m looking forward to your reply.Wish your website development! 第五篇：英语作文投诉信Dear Sir or Madam，I am writing toyou formaking a complaint about the mobile phone that I purchased from your companyat the price of 5800 Yuan 5 months ago.It was lessthan a week after I used this phone that I found it turned off sometimes when I was using.I maintained it several times but it still didn’t work well.Turning offsometimes has affected my normal life which mademe lose all of my clients’ information.I’d like to get my refund or replace a new mobile phone.Thank you for your consideration.I’m looking forward to your reply.Yours sincerelyCorgi。
高考英语应用文写作—抱怨信投诉信【解析+模板+范文】
应用文写作：抱怨信、投诉信在当今商品经济时代，商品买卖活动非常普遍。
在日常生活中，人们常会遇到对所购商品质量或售后服务不满意的情况，这时可以写投诉信(A Letter of Complaint )求得解决。
投诉信与普通书信的格式基本相同。
但要注意的是，写投诉信的目的是为了求得一个解决问题的办法而不是为了泄愤，因此写信时一定要注意态度诚恳、直截了当。
一、一封投诉信应包括三个最基本的方面：1.投诉内容。
一般放在信的开头。
常用的表达法有：I am writing to you about... which I received/bought ...I am going to complain about ...I am sorry to have to return with this letter... which I received/bought...2.投诉原因。
一般讲述对商品质量或售后服务不满意的地方。
常用的表达法有：When we checked..., we noticed...When I took... out of the bag and examined... closely, I found...When I unpacked... and tried to use it, it did not work.3.希望得到的结果。
常用的表达法有：Please let me know what you intend to do in this matter.I am returning... under separate post and look forward to receiving a full refund of...In view of the inconvenience that this has caused, I feel you should...二、具体细节①首段：注意客观礼貌a. 自我介绍;b. 引出投诉内容c. 表明目的要求。
高考英语投诉信
高考英语投诉信推荐文章高中生高考优秀英语作文热度：高考英语热门作文范文热度：优秀的高考英语热门作文热度：高考英语话题作文优秀范文热度：2019年高考热门的英语作文热度：投诉信主要是用来表达自己对对方的不满，以及希望对方能够向我们道歉并改正。
下面是店铺给大家整理的高考英语投诉信，供大家参阅!高考英语投诉信篇1January 3,2003Dear Manager,Now I am writing to tell you that I bought a TV set from your shop several days ago. But when Ibrought it home and turned it on, I found it didn’t work properly. So I took it back to the shopand told the assistant what had happened. To my surprise, your assistant didn’t help me to solvethe problem. On the contrary, he shouted at me rudely and refused to examine it.I know that your shop enjoys a high reputation of good service, so I bought the TV set in yourshop. But today, I am sorry to find that such service should have happened in your shop and yourassistant didn’t seriously think of the interests of customers.I hope you will look into the matter and give me a reasonable explanation. I am waiting to knowhow you will deal with it. Thank you for your consideration and I am expecting an early reply.Sincerely yours,Tom高考英语投诉信篇2Dear Sir/Madam,Please send us a correction on part of our order WP-11.All the items we ordered arrived in excellent condition except for one model. It you refer to our original order (see the copy attached), you will note that we requested your fluorescent desk-lamps, Model 606. However, Model 608 reached us instead. For details, please see the inspection certificate issued by the Tianjin Commodity Inspection Bureau.Will you kindly take back those you sent out and substitute them with an equal quantity (120 items) of Model 606? We would appreciate your attention to this matter promptly. Yours faithfully 高考英语投诉信篇3A Letter to the University President about the Canteen Service on CampusDec.20 , 2009Dear President ,My name is Li Ming . I am a junior from the Civil Engineering School . I venture to write you a letter to make a complaint about the canteen service of our school .The focus of the complaint is the poor quality and high price of the food . On one hand , the rice is very hard , the steam bread is often cold , and the vegetables are always overcooked . On the other hand , the price of the food is so high that many poor students are burdened heavily . Under these circumstances , I find it impossible for us students to fully concentrate on the study and enjoy the campus life .I will be very obliged if you can consider my complaint seriously . I do hope the service of the canteen will be muchimproved as soon as possible . Thank you for your time and kind consideration .Sincerely yours ,Li Ming高考英语投诉信篇4School PollutedNo. 1 Middle SchoolMarch 5, 1997Dear Editor,Our school lies at the foot of a mountain with a small river passing by. It used to look like a beautiful garden. There used to be green trees and all kinds of flowers in our school yard all year round.But great changes have taken place since a chemical works was built near our school two years ago. It produces poisonous gases and pours a large amount of waste water into the river. The terrible pollution has done great harm to us students and teachers as well as to the surroundings. It's time for us to take steps to protect our surroundings and prevent them from being polluted.Yours ever,Wang Hong。
英语高考作文模板投诉信
英语高考作文模板投诉信Complaint Letter Template for English College Entrance Examination。
Dear Sir or Madam,。
I am writing to express my dissatisfaction with the recent English college entrance examination. As a student who has diligently prepared for this important test, I was deeply disappointed by the quality of the exam and the unfairness of some of the questions.First and foremost, I found the difficulty level of the exam to be extremely high. Many of the reading comprehension passages were overly complex, making it difficult for students to fully understand and answer the questions. Additionally, the vocabulary and grammar sections were filled with obscure and rarely-used words and structures, which did not accurately reflect the language skills that students are expected to have at this level. As a result, many students, including myself, struggled to complete the exam within the given time frame, leading to unnecessary stress and anxiety.Furthermore, I was dismayed by the lack of diversity in the topics covered in the exam. The reading passages and essay prompts predominantly focused on Western culture and history, neglecting the rich and diverse cultural heritage of other regions. This not only puts non-Western students at a disadvantage but also fails to promote a more inclusive and global perspective in education.In addition to the content of the exam, I also want to address the issue of fairness. It has come to my attention that some of the questions in the listening section were poorly recorded, making it difficult for students to hear and comprehend the information. This technical flaw unfairly penalized students who were unable to accurately hear and answer the questions, leading to an unjust assessment of their language abilities.Moreover, I was shocked to discover that there were errors in the answer key provided by the examination board. This oversight has caused confusion and frustrationamong students who were confident in their responses, only to find out that their answers were marked as incorrect due to the inaccuracies in the answer key.In conclusion, I urge the examination board to address these issues and take necessary measures to ensure that future English college entrance examinations are fair, inclusive, and accurately reflect the language skills and knowledge of the students. It is crucial that the examination process is transparent, unbiased, and supportive of all students, regardless of their background and linguistic abilities.I hope that my concerns are taken seriously and that appropriate actions will be taken to rectify the shortcomings of the recent English college entrance examination.Yours sincerely,。
关于英语作文投诉信
关于英语作文投诉信5篇关于英语作文投诉信1Dear Manager,Now I am writing to tell you that I bought a TV set from your shop several days ago. But when I brought it home and turned it on, I found it didn’t work properly. So I took it back to the shop andtold the assistant what had happened. To my surprise, your assistant didn’t help me to solve the problem. On the contrary, he shouted at me rudely and refused to examine it.I know that your shop enjoys a high reputation of good service, so I bought the TV set in your shop. But today, I am sorry to find that such service should have happened in your shop and your assistant didn’t seriously think of the interests of customers.I hope you will look into the matter and give me a reasonable explanation. I am waiting to know how you will deal with it. Thank you for your consideration and I am expecting an early reply.Sincerely yours,关于英语作文投诉信2Auguest 14th,2008.Dear Mr. John ,I'm one of your neighbours.And I'm now writing and behave of the resident 's association to complain about your making noises.You disterb others' normal lifes.Since you moved in the building three months ago we have received many complaints about your bad behaviors. According to the complaints you have shown very little consideration for the other residents of the building.For example ,you often turned on the music very loudly till late.Furthermore every weekend your extremely noisey partys last until the early hours of the next morning so that other residents can not have a good rest.Much words though some residents have talked to you about the noise you made your behavior has no improvement.A harmony community's life needs every resident's effert.Of course you are no exception.We hope you can realise and stop your improperbehavior as soon as possible.Unless you do something to improve the present situation,we will have no other choice but to take legal action.Your's sincerelyLinYue关于英语作文投诉信3June 8, 2016Dear Customer Service Representative,I am writing to comp[ain about the bad delivery service of your company.The IBM Desktop computer we ordered from your store two weeks ago finally arrived yesterday. There were not any signs of damage to the packing case at all, but when we opened it, we found, much to our surprise, that the back cover had been cracked and the screen had been scratched.In view of this, I have decided to make a formal complaint against your delivery service. I sincerely hope that you will replace this computer as soon as possible. If this is not possible, I will have no alternative but to insist on a full refund.I would appreciate anything you can do to help us in this matter.Yours truly,(Signature)关于英语作文投诉信4Dear manager,I write this letter to you to make some complaints about the computer I bought in your store yesterday afternoon. There' s something wrong with it. That makes me extremely unhappy.The computer cannot be properly shut down when I got it back to the office. When I click the shutdown button, it seems that the machine gives no response. And I'm so annoyed with it.It's obvious that you didn' t carefully examine the machine before you sold it. I think your store should take full responsibility for selling me the defective machine. I insist that you give me a satisfactory reply. I do want you to give back my money as soon as possible.Sincerely yours,Jack关于英语作文投诉信58, 2003Dear Customer Service Representative,I am writing to comp[ain about the bad delivery service of your company.The IBM Desktop computer we ordered from your store two weeks ago finally arrived yesterday. There were not any signs of damage to the packing case at all, but when we opened it, we found, much to our surprise, that the back cover had been cracked and the screen had been scratched.In view of this, I have decided to make a formal complaint against your delivery service. I sincerely hope that you will replace this computer as soon as possible. If this is not possible, I will have no alternative but to insist on a full refund.I would appreciate anything you can do to help us in this matter.Yours truly,(Signature)关于英语作文投诉信集锦5篇。
高考英语作文投诉信
•假设你是李华，你对昨天乘坐的某 次航班非常不满。请根基以下提示 给航空精力写一封投诉信。1.航空公 司弄丢了你的一个包，包内有非常 重要的合同2.飞机晚点一个小时3.飞 机上的食物很差4.空姐的服务态度不 好 •1议做出如下改变。 To remedy the matter, I suggest making the following changes. • 5.我希望你调查这个问题并给我一个合理的解释。 I hope you will look into the matter and give me a reasonable explanation. • 6.感谢你的考虑，期待你尽快回信 Thank you for your consideration and I am expecting an early reply.
二、要背诵的句型
• 1.我写信向你投诉 I am writing to you to complain about… • 2.我想表达我对...... 的不满 I want to express my dissatisfaction/disappointment about… • 3.我相信你会认真对待我的投诉，并且...... I believe you will take my complaints seriously and....
三、模板
Dear ________, • (1) I am writing to complain about ________. • (2) The reason for my dissatisfaction is ___________. First of all, _________. Second/In addition, _________(Third, ________). (3) What’s most unacceptable is that ____________. • (3) Frankly speaking, this is the worst experience that I have ever had, and I would like to have this matter settled by _________. • (4)Thank you for your consideration and I am looking forward to your early reply. yours xxx
高考英语书面表达应用文写作指导：投诉信(4页)
高考英语书面表达应用文写作指导：投诉信【投诉信写作思路】1.第一段：介绍自己，说明写作目的：投诉。
2.第二段：说明投诉问题、后果，并提出合理建议。
3.第三段：希望给予考虑，并期待对方尽快回复。
【范例】假定你是李华，十天前你从网上订购了一套Harry Potter，昨天才到货，且包装破损，数量不足，请就此向网店客服写邮件投诉。
要点如下：1.介绍购物情况；2.反映存在问题；3.提出解决方案。
注意：1.词数100左右；2.可以适当增加细节，以使行文连贯。
Dear Sir,I am Li Hua,one of your customers,who ordered a set of Harry Potter on your website ten days ago,I’m writing to complain about this online shopping.Some details are as follows. First of all,I didn’t receive them until yesterday.Besides，much to my disappointment,the books were so poorly packed up that the cover of one book was torn.To make matters worse, it is not a complete set, as I found one book missing.In a nutshell, I am disappointed to have received such poor service, and I believe I have right to ask you to deal with this problem.I hope that you either return my money or deliver a new set of books to me.Meanwhile, I’d like to be informed of the process of your dealing with my complaint.Looking forward to your reply.Yours，Li Hua文章亮点1.I’m writing to complain about this online shopping.我写信来投诉这一网上购物。
高考英语作文投诉信模板
高考英语作文投诉信模板 搜索 投诉信 dear xiaoli: i am sorry to learn about the problem that has been troubling you recently. my suggestions are as follows: first of all , you should complain directly to the general manager, presenting the warranty , or any other record given to you. besides , i think it necessary for you to show him what is wrong with the laptop that you bought in their store. tell him politely but firmly that your computer needs to be changed because it often has a black screen and does not work suddenly. if he ignores it, you had better take a further step---reporting the case to the local consumer's association to have your rights protected. i am looking forward to hearing good news from you.
投诉信Dear xiaoli:
高中英语作文万能模板：投诉信
高中英语作文万能:投诉信高中英语作文万能模板:投诉信模板一假设你是李华，你在5月2日去一家商店买衣服。
当你请一个王姓服务员帮你找适合你的型号的衣服时，她以忙为借口让你自己找，你说你找不到才来让她帮忙，她说你找不到就说明没有。
你对这位服务员的服务态度十分不满，并写信向该商店的销售经理投诉该服务员。
注意：1、词数120左右;2、信的开头和结尾已为你写好，但不计入总词数;3、可适当增加细节，以使行文连贯。
范文：May 5, 2006Dear Sales Manager,This letter is a complaint concerning the actions of one of your salespersons. On Tuesday, May 5, 2012, around 2 P.m.., I went to your store to look for a T-shirt. When I asked a salesperson, Ms. Wang for help in finding my size, she informed me that she was busy and I would have to find one myself. I explained that the reason why I came to her was that I couldn’t find one. She then said in a rude tone that if I couldn’t find one, it meant that t he store didn’t have it, and that I needed to look somewhere else.I felt that Ms Wang was rude. I hope that you will look into the matter: I shop frequently at your store and I look forward to a more pleasurable shopping experience next time.模板二投诉信：汤姆在一家商店购得劣质商品，遂与营业员交涉。
英语投诉信范文（精选15篇）
英语投诉信英语投诉信范文（精选15篇）英语投诉信篇1Dear Mr. Manager,I'm writing to complain about the poor quality of shoes in your store. One month ago I bought a pair of shoes from your store. It wears well as I like.However, it was broken in less than a month. It disappointed me much.I choose to complain to you because I'm sure you will be able to take back the shoes and pay an indemnity.Yours faithfullyTom英语投诉信篇2Dear mr. russell:I just bought the book great expectations from a major foreign website. However, I discovered some problems about this book when I received it. There's something wrong with the book's binding.The pages are not in order and it's easy to be scattered. I would like for you to change it to a good one and be responsible for it. I also hope that similar situations will not occur again.Please reply me as soon as posible.Sincerely,Li Hua英语投诉信篇3Dear manager,June 10th, I bought a TV set in your store adn it was broken in a week.I made a phone call to the service centre in your store. They said that they would make contact to the manufacturer ofthe TV set and they would come and fix it as soon as possible. But a week passed,no one come to fix the TV. Due to the bad service, I want to return the TV and get my money back.I hope I can get an answer from you soon.yours,Wang Dajun英语投诉信篇4Dear sir/madam,We bought the SQ200 cellphone from your company several days ago and found that we can not take pictures and send or receice messanges because of the malfunction which couses us great inconvient.Would you please check the cellphone and replace a new one for us or get a refound for this.I hope you could deal with it as soon as possible. Your prompt reply will be highly appreciated.Best wishesYours Wang Hua20xx xx英语投诉信篇5dear mr. gao:i bought a color tv set from your store yesterday, but when i came back to home, i found there was no image in it. so i returned to your store, but your shop assistants said they would not be responsible for the problem.i bought the color tv set and took it back to home without any question and i can only assume that the problem must be due to the quality of tv set itself.i shall be glad that if you will replace my tv set as soon as possible.yours sincerely,英语投诉信篇6Dear Sir or Madam,I, as a devoted customer of your online shop, am writing the letter to file my dramatic complaint about the poor quality of your E-book and the poor attitude of your server.The detailed problems are as follows. To begin with, there is something wrong with screen of the E-book, which has been broken deliberately or unintentionally. In addition, it does not work occasionally, which hamper using ordinarily. Most importantly, the product does not comply with your description previously both in style and faculty. Most importantly, servers response of not providing refund and exchange a new one makes me overwhelmed with outrage.I would appreciate it if you could refund or exchange a new one for me. I’m looking forward to your reply at your earliest convenience.Yours sincerelyLi Ming英语投诉信篇7Dear Manager,I bought a cellphone SQ200 from the The First Department Store several days ago and found that I can't take pictures and send or receice messanges because of the malfunction of the phone.Would you please check the cellphone and replace a new one for me or refund the payment.I hope you could deal with it as soon as possible. Your prompt reply will be highly appreciated. Best wishes, Wang Hua英语投诉信篇8Dear manager,I write this letter to you to make some complaints about the computer I bought in your store yesterday afternoon. There' s something wrong with it. That makes me extremely unhappy.The computer cannot be properly shut down when I got it back to the office. When I click the shutdown button, it seems that the machine gives no response. And I'm so annoyed with it.It's obvious that you didn' t carefully examine the machine before you sold it. I think your store should take full responsibility for selling me the defective machine. I insist that you give me a satisfactory reply. I do want you to give back my money as soon as possible.Sincerely yours,Jack英语投诉信篇9Dear Sir or Madam，I bought an electronic dictionary from your online store on January 1st，but I found it has some problems after using it for a short period of time.To begin with，the battery needs recharging after a mere 2 hours of use.This means that I need to carry my charger with me when I go out for a day.In addition，the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with them.Personally，I find this to be pletely unacceptable.Therefore，I would like to either change the electronic dictionary for another model that works well or a full refund.Your help is greatly appreciated.Yours sincerely，Zhang We英语投诉信篇10Dear sir or madam:;I'm writing to complain about the bad qualities of mobile phones.In may this year in the store to buy a new phone, use less than a week will fail, the two have maintenance, still can't normal use.In short, in view of this situation, my application or a refund.Hope you cause enough attention to this matter.Sincerely,英语投诉信篇11Dear sir/madamWe bought the SQ200 camera from your company several days ago and found that we can not take pictures during our journey to Guangzhou because of the malfunction which couses us great inconvient.We mail the camera to you in the hope that we couldget a refound for this.I hope you could deal with it as soon as possible. Your prompt reply will be highly appreciated.Best wishesYoursWang Jia英语投诉信篇12Dear Sir or Madam,I am writing to let you know the deplorable attitude of one of your staff members.I received my telephone bill for the previous month and found there were some mistakes in calculation: I had been overcharged for 3 long-distance calls. However, when I calledyour Complaints Department, the girl who answered my phone was very rude. She interrupted me continually and even said it was my fault. Such a way of communicating with clients is unacceptable.I would like to suggest that you look into the matter as soon as possible and ask the girl to make a formal apology to me. An early response will be appreciated.Sincerely yours,LiMing英语投诉信篇13To whom it may concern,I am writing to make a complaint about your product and some other consumers have this problem, too.I bought an E-dictionary in Sum Appliance last Sunday, July 2nd,. It worked well the first three days. But on the fourth day, I found there was something wrong with the screen. I couldn't read the letters and words clearly enough, it really made me upset. What's more, I couldn't hear the pronunciations clearly, either.I am providing you the following information, the date I bought it is July 2nd, and its serial number is H201, and I also enclose the guarantee statement with it. I hope you can provide me another new E-dictionary rather than just maintaining it. Because I simply cannot use this one, it's out of service and function.I hope you can solve this problem for us.Mr. Zhang英语投诉信篇14Dear Manager,Last weekend,I bought a mobile phone of your company`s on the Internet.But I find out some serious quality problems ofthis mobile phone.First of all,I can`t use this phone to send short messages to my family members or my friends,what is more,mobile phone doesn`t ring when I am making a call.Secondly,this type phone has been sold out.Everyone who bought your company`s phone can`t find any way to exchange a new phone.What`s more,the type of your company`s phone is more advanced than other mobilephone`s.And in Chinathere isn`t any suitable spare part of mobile phone,we can`t get it fixed!All in all,it is said that "customer First".So you must try your best serve for your customer.And you should send a new mobile phone to me in a short time.Don`t put off your action,customers who bought your company`s phones just like me,we are angry!Yours,Bumanyi英语投诉信篇15Dear Sales Manager,This letter is a complaint concerning the actions of one of your salespersons. On Tuesday, May 5, 2012, around 2 P.m, I went to your store to look for a T-shirt. When I asked a salesperson Ms. Wang for help in finding my size, she informed me that she was busy and I would have to find one myself. I explained that the reason why I came to her was that I couldn’t find one. She then said in a rude tone that if I couldn’t find one, it meant that the store didn’t have it, and that I needed to look somewhere else.I felt that Ms Wang was rude. I hope that you will look into the matter. I shop frequently at your store and I look forward to a more pleasurable shopping experience next time.。