网上订餐系统外文文献
毕业论文--网上订餐管理系统
摘要时代在进步，科技在发展，当今时代网络已经成了我们生活中一个不可或缺的部分。
网络的发展也给我们带来了无限的商机与便利，有人可以足不出户就赚钱，有人可以足不出户就买到想买的东西、订票等等。
在餐饮业，网络也同样能够发挥它巨大的作用—网上订餐管理系统。
网上订餐管理系统旨在通过的形式实现想要订餐的用户的订餐过程。
本课题基于Web2.0，使用2.0实现B/S模式的订餐系统。
用户通过访问餐馆的就能够看到该餐馆的菜肴种类、价格等信息，从而做出订餐的决定，然后使用唯一的账号登陆，通过一定的支付方式来付款，仅需几分钟就完成了一次订餐。
而餐馆也能够及时地看到用户在自己餐馆上下的订单，从容准备，及时送达用户指定的就餐地点。
相比一般的订餐方式，网上订餐不仅给用户节省了大量询问时间和费，也为餐馆提供了收款保障，餐馆可以选择网上银行或是充值系统等的预先付款方式，也可以选择货到付款的方式。
在信息的准确性方面，网上订餐也比订餐高出一等，网上订餐则是由用户自己填写，不太容易造成错误。
关键词：网上订餐，B/SABSTRACTWhen the era is going ahead, the technology developing quickly, the Internet has become a prerequisite part of our life. The development of the internet has brought us infinite opportunity of business and advantages of life. People can earn, buy things they need, order tickets and so on without going out. In the eatery area the internet can also play an important role which can be called” The System of Dinner-Order through the Internet”.“The system of dinner-order through the Internet“aims at realizing the process of dinner order in the form of website. This paper bases on Web2.0; uses 2.0 to realize the system of dinner-order through the internet of B/S module. The user who wants to order dinners can see the information of dish such as kinds, price, and introduction through suffering the website which contains the system, and then decides to order or not. After entering the system with his unique account, paying for the dinner through some way, he can finish the order in several minutes. And the eatery can see the orders which are delivered by the users quickly, prepare for the dinner leisurely, and send it to the destinations which are appointed by the users. Compare to the common dinner-order way, dinner-order through telephone, dinner-order through the Internet not only saves a mass of time and telephone fee to ask, but also offers the eatery the protection of receiving the payment. The eatery can choose both payoff beforehand as Net-Bank or Recharge System, and payoff after the dinner has sent to the destination. In the aspect of veracity of information, dinner-order through the internet is advantaged because its information is written by the users themselves and can not go wrong easily.Key Words: Dinner-Order through the internet, B/S目录1. 引言 (1)1.1项目背景 (1)1.2国外现状 (1)1.3项目意义 (2)2. 相关技术介绍 (3)2.1 Web 2.0技术 (3)2.2 技术 (5)2.3 AJAX技术 (6)2.4 SQL Server 2005技术 (8)3. 系统功能分析与概要设计 (10)3.1 功能分析 (10)3.2 界面设计 (14)3.3 数据库设计 (15)4. 系统详细设计与编码实现 (18)4.1 管理员模块 (18)4.2 会员模块 (23)4.3 公共模块 (27)5. 系统测试 (28)5.1 测试计划制定 (28)5.2 测试用例设计与执行 (28)5.3 测试报告 (30)6. 总结.............................................................................................. 错误!未定义书签。
商城购物系统设计中英文对照外文翻译文献
商城购物系统设计中英文对照外文翻译文献Abstract: Servlet programs run on the server side, ___ CGI-like technologies, Java Servlet has higher efficiency, easier to use, more powerful ns, better portability, and more cost savings.Keywords: ___, Servlet, HTTP service1.1 n of ServletServlets are Java programs that run on web or n servers. It is a middleware that connects requests from web browsers or other HTTP client programs and databases or ns on HTTP servers. The work of the servlet is to perform the tasks of the Simeon, as shown in Figure 1.1.Figure 1.1 The role of web middleware(1) Read explicit data ______ by end users in HTML forms on the page. However, data may also come from applets or custom HTTP client programs. (2) Read implicit request data sent by the browserFigure 1.1 shows a single arrow from the client to the web server, but in fact, there are two types of data transmitted from the client to the web server, which are explicit data entered by the user in the form and background HTTP n. Both types of data are important. HTTP n includes cookies, media types recognized by browsers, ___.(3) Generate resultsThis process may require accessing a database, performing RMI or EJB calls, calling web services, or directly calculating the corresponding response. The actual data may be stored in a nal database. The database may not understand HTTP or may not be able to return results in HTML form, so web browsers ___ with the database. Even if it can do this, for security reasons, we do not want it to do so. Similar ___, we need the web middleware to extract input data from the HTTP stream, communicate with the n, and embed the results into the document.(4) ___) to usersThis document can be sent in us formats, including text (HTML or XML), binary (GIF graphics), ___ underlying formats, such as gzip. However, HTML is the most commonly used formatso far, so one of the important tasks of Servlet and JSP is to wrap the results in HTML.(5) Send implicit HTTP response data to users总之，动态构建网页可以根据具体情况灵活地生成页面，从而满足客户的需求。
毕业论文--基于Android 无线电子菜谱系统开发(含外文翻译)
基于Android 无线电子菜谱系统开发(服务器端)摘要今天我们生活在充满数字的时代，随着GPRS、WLAN等无线技术的突飞猛进，移动生活、移动办公逐渐由概念转为现实，信息数据随手可及。
特别是无线数据传输技术的成熟，运营商的大力推广，WLAN的应用日渐普及,并日益影响到人们生活的方方面面，种种梦想化为现实成为了可能。
对于传统的餐饮业而言，利用无线网络技术实现点餐系统也成为了现实。
基于Android的无线点餐系统，使用当下较为流行的Android平台，通过和服务器之间的WLAN无线通信实现了灵活、高效、便捷的管理系统，优化了点餐和管理流程，使餐厅的服务和管理得到实质性的提升，提高了品牌形象和核心竞争力。
本文详细描述了基于Android无线电子菜谱系统服务器端的需求分析和系统设计,利用Struts、Spring、Hibernate和Axis2实现了一套无线点餐的Web端后台管理系统，同时向系统外部发布包括用户登录，餐桌管理，点菜管理、并台管理、转台管理、查台管理、结台管理、更新管理等的Web Service接口，方便用户在包括Android等在内的各种平台上调用，以实现无线点餐的功能。
最后对该系统的特点进行了总结，并展望了其未来的发展方向。
关键词: 无线通信；Android；服务器端；Web Service 餐饮Development of Wireless Order System based onAndroid (Service Side)AbstractToday we live in a digital era, with the rapid progress of the GPRS, WLAN and other wireless technologies, mobile life; mobile office gradually becomes to true from concept, you can get the information and data everywhere. In particular, the growing popularity of wireless data transmission technology matures, the promotion efforts of the operators, the popularity of WLAN applications grows, and is increasingly affecting all aspects of people's lives, it’s possible for all kinds of dreams comes into reality. As for traditional catering industry, the use of wireless network technology to achieve ordering system has also becomes to reality.Android-based wireless ordering system, using the popular Android platform, build a flexible, efficient and convenient management system to optimize the ordering and management process through wireless communications between the WLAN and server, this will increase the restaurant service and management substantial and improve brand image and core competitiveness.This paper describes in detail the contents of the requirement and system design of Wireless Ordering System, Use of Struts, Spring, Hibernate and Axis2 Web side of the back-office management system, and release the user logon, table management, ordering management, combination management, change table management, check table management, settle accounts management, update management, and other Web Service interface, it can be called on a variety of platforms, including Android, etc., in order to achieve a wireless ordering function. This paper finally summarizes the system characteristics and prospects of its future development.Keywords: Wireless communication; Android; server; Web Service目录1 引言 (1)1.1 选题背景和意义 (1)1.2 无线点餐系统简介 (2)1.3 本文的主要工作及组织结构 (2)1.3.1 本文的主要工作： (2)1.3.2 本文的组织结构 (3)2 需求分析 (4)2.1 功能需求 (4)2.2 用户群体描述 (5)2.3业务流程分析 (6)2.3.1访客浏览 (6)2.3.2 点菜流程 (6)2.3.3结账流程 (7)2.3.4管理用户信息 (8)2.4 数据通讯 (8)3 概要设计 (10)3.1 系统结构设计 (10)3.2 总体功能模块设计 (11)3.3 模块功能概要设计 (11)3.3.1 菜单管理模块 (11)3.3.2 餐桌管理模块 (12)3.3.3 订单管理模块 (12)3.3.4 用户管理模块 (12)3.3.5 Web Service接口 (12)4 数据库设计 (13)4.1 数据库的需求分析 (13)4.2 数据库概念设计 (13)4.3 数据库逻辑设计 (15)4.4 数据库的实现 (15)5 详细设计 (18)5.1 菜单管理模块设计 (19)5.1.1 整体设计 (19)5.1.2 管理员输入信息的传递 (19)5.2订单管理模块设计 (20)5.2.1 整体设计 (20)5.2.2 用户点餐功能 (21)5.2.3 邮件通知功能 (21)5.2.4 换桌、并桌功能 (21)5.2.4 结账功能 (22)5.3 用户管理模块设计 (22)5.3.1 整体设计 (22)5.3.2 用户注册功能 (22)5.3.3 角色管理功能 (22)5.3.3 个人信息修改功能 (22)5.4 Web Service 接口设计 (22)6 系统实现 (24)6.1 开发环境及相关技术 (24)6.2 功能模块的实现 (26)6.2.1 菜单管理功能模块的实现 (26)6.3 点菜功能模块的实现 (27)6.3.1 添加菜品的实现 (27)6.3.2 邮件通知的实现 (28)6.4 主要界面 (28)6.5 数据库操作 (34)7 测试报告 (37)7.1 测试方案 (37)7.2 测试项目 (37)7.3 主要测试用例 (38)7.4 测试进度 (40)7.5 测试方法 (41)7.6 测试结果分析 (41)7.6.1 测试的局限性 (41)7.6.2 评价测试结果的准则 (41)总结 (42)致谢 (43)参考文献 (44)附录A 译文 (45)附录B 外文原文 (51)1 引言本章主要简述无线点餐系统的选题背景和意义，并对本文的工作和组织结构做了介绍。
文献综述-餐饮电子商务个性化推荐系统推荐算法
科研训练文献综述餐饮电子商务个性化推荐系统推荐算法研究院系：软件学院班级：1105班姓名：学号：指导老师：2013/9/15餐饮电子商务个性化推荐系统推荐算法研究The Research on recommendation algorithm of Recommendation System in Catering E-Commerce餐饮电子商务个性化推荐系统推荐算法文献综述摘要：随着电子商务的快速发展，大数据以及云计算时代的到来，个性化推荐系统成为了电子商务网站的核心技术之一。
本文分析了个性化推荐的特点，发展。
作为个性化推荐系统的核心----推荐算法，本文讲述了常见的几种算法（协同过滤，基于内容推荐，社会网络（二部分图）算法，混合算法），比较了这几种算法的优劣。
最后根据餐饮的特点，作者提出了自己的一些关于推荐算法的想法。
Abstract：With the rapid development of e-commerce, the advent of the era of big data and cloud computing, personalized recommendation system has become one of the core technology of e-commerce sites. This paper analyses the characteristics of personalized recommendation, development. As the core of the personalized recommendation system, recommendation algorithm, this paper tells the story of several common algorithm (collaborative filtering and content-based recommendation, social network (2 parts) algorithm, the hybrid algorithm), comparing the several kinds of advantages and disadvantages of the algorithm. Finally according to the characteristics of the food and beverage, the author put forward some ideas about the recommendation algorithm.关键字：数据挖掘；推荐系统；个性化；协同过滤Key words:data mining; Recommendation system; Personalized; Collaborative filtering一、概述信息爆炸的现代互联网时代，简单搜索引擎已无法满足用户在海量信量中获取信息的需要，信息的利用率降低。
网上订餐系统毕业论文
网上订餐系统毕业论文一、引言随着科技的发展和互联网的普及，电子商务正在改变人们的生活方式。
网上订餐系统作为电子商务的一种形式，为消费者提供了方便快捷的餐饮服务。
本文旨在探讨网上订餐系统的设计、实现和应用，以期为电子商务的发展提供一定的参考。
二、网上订餐系统设计1、系统架构设计网上订餐系统通常采用B/S架构，即浏览器（Browser）与服务器（Server）之间的架构模式。
用户通过浏览器访问系统，系统服务器处理用户请求，返回结果给用户。
2、功能模块设计网上订餐系统主要包括以下几个功能模块：用户注册登录、菜品浏览、订单管理、在线支付、订单评价等。
3、数据库设计数据库是网上订餐系统的核心，它存储了用户信息、菜品信息、订单信息等数据。
数据库设计应考虑数据的一致性、完整性和可扩展性。
三、网上订餐系统实现1、后端实现后端实现主要包括服务器端程序设计、数据库访问设计和接口设计等。
服务器端程序应考虑系统的稳定性、可扩展性和安全性。
数据库访问设计应考虑数据的高效查询和存储。
接口设计应考虑系统的可维护性和可扩展性。
2、前端实现前端实现主要包括用户界面设计和交互设计。
用户界面设计应考虑用户的体验和操作习惯。
交互设计应考虑用户与系统的交互方式和交互效果。
四、网上订餐系统应用1、应用场景网上订餐系统适用于各种餐饮企业、快餐店、外卖店等。
它能够提高餐饮企业的服务效率和服务质量，同时也能够方便用户快速订餐。
2、系统优化为了提高网上订餐系统的用户体验和性能，需要对系统进行优化。
优化措施包括：优化数据库查询语句、使用缓存技术提高系统响应速度、优化系统界面设计等。
五、结论本文通过对网上订餐系统的研究和分析，探讨了系统的设计、实现和应用。
网上订餐系统作为电子商务的一种形式，能够提高餐饮企业的服务效率和服务质量，同时也能够方便用户快速订餐。
随着互联网技术的不断发展，网上订餐系统将会有更广阔的应用前景和发展空间。
火车票网上订票系统的毕业论文随着科技的发展和互联网的普及，网上订票系统已经成为人们日常生活的重要组成部分。
酒店管理系统 外文文献 外文翻译 中英翻译
Hotel Management System Integration Services1.IntroductionIt is generally accepted that the role of the web services in businesses is undoubtedly important. More and more commercial software systems extend their capability and power by using web services technology. Today the e-commerce is not merely using internet to transfer business data or supporting people to interact with dynamic web page, but are fundamentally changed by web services. The World Wide Web Consortium's Xtensible Markup Language (XML) and the Xtensible Stylesheet Language (XSL) are standards defined in the interest of multi-purpose publishing and content reuse and are increasingly being deployed in the construction of web services. Since XML is looked as the canonical message format, it could tie together thousands of systems programmed by hundreds of programming languages. Any program can be mapped into web service, while any web service can also be mapped into program. In this paper, we present a next generation commercial system in hotel industry that fully integrates the hotel Front Office system, Property Management System, Customer Relationship Management System, Quality Management system, Back Office system and Central Reservations System distributed in different locations. And we found that this system greatly improves both the hotel customer and hot el officer’s experiences in the hotel business work flow. Because current technologies are quite mature, it seems no difficulty to integrate the existing system and the new coming systems (for example, web-based applications or mobile applications). However, currently in hotel industry there are few truly integrated systems used because there are so many heterogeneous systems already exist and scalability, maintenance, price, security issues then become huge to be overcome. From our study on Group Hotel Integration Reservation System (GHIRS), there are still challenges to integrate Enterprise Information System (EIS), Enterprise Information Portal system (EIP), Customer Relationship Management system (CRM) and Supply Chain Management system (SCM) together because of standardization, security and scalability problems, although GHIRS is one of few integration solutions to add or expand hotel softwaresystem in any size of hotel chains environment.We developed this system to integrate the business flow of hotel management by using web services and software integration technologies. In this paper, firstly we describe a scenario of hotel reservation and discuss the interaction between GHIRS and human. Secondly we analyze details of design and implementation of this system. The result and implications of the studies on the development of GHIRS are shown in the later part. Finally we discuss some problems still need to be improved and possible future directions of development.2. Hotel Reservation: A Business Case StudyOur initial thinking to develop GHIRS is to minimize the human interaction with the system. Since GHIRS is flexible and automated, it offers clear benefits for both hotel customers and hotel staff, especially for group hotel customers and group hotel companies. Group hotel companies usually have lots of hotels, restaurants, resorts, theme parks or casinos in different locations. For example, Shangri-La group has hundreds of hotels in different countries all over the world. These groups have certain customers who prefer to consume in hotels belong to the same group because they are membership of the group and can have individual services.The first step of a scenario of hotel reservation is that the consumer plans and looks for a hotel according the location, price or whatever his criteria and then decides the hotel. Then he makes a reservation by telephone, fax, internet, or mail, or just through his travel agent. When hotel staff receives the request, they first look if they can provide available services. If there is enough resource in the hotel, they prepare the room, catering and transportation for the request and send back acknowledgement. At last the guest arrives and checks in. The business flow is quite simple; however, to accomplish all these tasks is burdensome for both the consumer side and the hotel side without an efficient and integrated hotel management system.Telephone may be a good way to make a reservation because it is beyond the limit of time and space. Guests can call hotels at any time and any place. However, itcosts much when the hotel is far away from the city where guest lives; especially the hotel locates in a different country. Moreover, if there is a group of four or five people to make reservation together, it would take a long time for hotel staff to record all the information they need. Making reservation by travel agent saves consumers’ time and cost, but there is still millions of work for agent to do. They gather the requirements from consumers, then distribute to proper destination hotels. Because these hotels don’t use a same system (these thousands of hotels may use hun dreds of management systems), someone, agent or hotel staff, must face the problem how to handle information from different sources with different hotel management systems to different destinations.Web service becomes the tool to solve these problems. Our web services integrate the web server and hotel management system together, and everyone gets benefit. Booking a room easily anywhere and anytime becomes possible by using GHIRS. Consumer browses websites and finds hotel using his PC, PDA or mobile phone (WAP supported), after his identity is accepted, he can book a reservation. Two minutes later he can get the acknowledgement from the hotel by mobile phone text message or multimedia message, or email sent to his email account or just acknowledgement on the dynamic web page, if he hasn’t leave the website. The response time may take a little longer because when the hotel receives the quest, in some circumstance, hotel staff should check if there is clean and vacant room left. The web service is a standard interface that all travel agents can handle, gather and distribute the reservation information easily through internet. When the reservation request is acknowledged, hotel staff prepares the room, catering, and transportation for guests. Since the information already stored in the database, every part in the hotel chains can share it and work together properly. For example, staff in front office and housekeeping department can prepare room for guests according to the data, staff in back office can stock material for catering purpose and hotel manager can check business report in Enterprise Information Portal integrated with GHIRS by his browser. Then room rent-ratio reports, room status reports, daily income reports and other real time business reports are generated. Managers of the group can access anyreport of any hotel by the system. In the later part of this paper, we will show how consumers, agents, and hotel staff can efficiently work together by GHIRS.GHIRS is scalable for small-to-large hotel chains and management companies, especially good for hotel group. It truly soars with seamless connectivity to global distribution systems thereby offering worldwide reservation access. It also delivers real-time, on line reservations via the Internet.3. Integration of Hotel Management System3.1 Existed SystemGHIRS is developed on the base of an existed hotel management system called FoxhisTM. FoxhisTM shares the largest part of software market in hotel industry in China. FoxhisTM version 5 has distributed Client/Server architecture that the server runs SCO-UNIX and client runs Microsoft Windows and it use Sybase database on UNIX. The system includes Front Office system, Property Management system, Quality Management system, Human Resource Management system, Enterprise Information Portal system (EIP), Customer Relationship Management system (CRM) and Supply Chain Management system (SCM).This system is largely based on intranet environment. Most of the work is done in a single hotel by the hotel staff. It’s no customer self-service. If a consumer wants to book a room, hotel staff in local hotel must help the guest to record his request, although FoxhisTM system already done lots of automatic job.When the systems are deployed in different hotels that are parts of a group, sharing data becomes a problem. Just as an example, if the group has ten hotels, there would be at least ten local databases to store the consumers’ data. Because hotels need real time respond of the system, so these ten hotels can’t deploy a central database that does not locate in the same local network. Thus one guest may have different records in different hotels and the information cannot be shared. By web services as an interface, these data can be exchanged easily.3.2 DesignRecall that our initial thinking to deploy GHIRS is to save hotel staff, travel agents and consumers’ labor work the system is to link all the taches of hotel business chains. Figure1 shows how consumers, agents, hotel staff cooperate together efficiently with the system.Consumers could be divided into two categories. One is member of hotel group, who holds different classes of memberships and gains benefits like discount or special offers. These consumers usually contribute a large part of the hotel’s profit then are looked as VIP. The hotel keeps their profiles, preferences and membership account status. The other category is common guest. All these two kinds of guests and travel agents who may trade with many other hotels face the web-based interface that let them to make a reservation. For common guest, the system just requires him to input reservation information such as guest name, contact information, arrival and departure the system. The central processing server then distributes the information to appropriate hotel. Since web services technology is so good for submitting documents to long running business process flows, hotel staff could easily handle this data in and out of database management system and application server. As the membership of hotel, a user just inputs his member id and password, room information, arrival and departure date, then finish the request. Because hotels keep members’ profile, and systems exchange profile across all hotels of the group by web services, hotel staff in different hotels could know the guest’s individual re quirement and provide better services.The agents work for consumers get benefits from GHIRS as well. They may also keep the consumers’ profile and the web services interface is open to them, it is easy to bridge their system to hotel management system. Before GHIRS is deployed, the agents should separate and process the reservation data and distribute them to different hotels, which is an onerous job. But now the agents could just press one button and all the hotel reservation is sent to destination.Hotel staff receives all request from different sources. Some policies are appliedto response the request. For example, some very important guest’s request is passed automatically without confirmation, the guest could get acknowledgement in very short time. The request triggers all chains of the hotel business flow and all the preparation work is done before his arrival. But for the common customer, hotel staff would check on the anticipate date if there is vacant and clean rooms available. Because all the FoxhisTM components are integrated together, staff users needn’t change computer interface to check he room status. If it is a valid request with enough guests’ information and there is enough room left, a confirmation is sent back. If there is not enough vacant room, hotel staff will ask if guest would like to wait a time or transfer to other hotels in the hotel group or alliance hotels. In order to transfer guest’s request, data flows from local database to the central server through local web server, then it is passed to another hotels database by web services interface.3.3 ImplementationToday there are lots of platforms that could provide capabilities to integrate different system and offer other features such as security and work load balancing. The two main commercial products are Java2 Enterprise Edition (J2EE) and . They offer pretty much the same laundry of list of features, albeit in different ways. We choose .NET platform as our programming environment, however, here we don’t advo cate which platform is better or not. Our target is to integrate these decentralized and distributed systems together. In fact, both of these platforms support XML and SOAP to accomplish our task.We use Microsoft Internet Information Services (IIS) as web server and Sybase database server. The firewalls separate the local networks from the public networks. This is very important from the security point of view. Each hotel of the group has a database server, an application server and a web server to deploy this multi-tier system that includes the user interface presentation tier, business presentation tier, business logical tier, and the data access tier. C# is adopted as the programming language for the core executable part. XML is the data exchange standard format.酒店管理系统集成服务1.简介人们普遍认为，网络服务角色在企业中无疑是重要的。
外文翻译--通过共享食物订单信息的餐馆实时过程管理系统
中文2535字出处：International Conference of Soft Computing and Pattern Recognition, 2009.外文原文二：Real-time process management syetem in a restaurantby shareing food order informationShimmura, T.Takenaka, T.Akamatsu, M.Abstract-In a full-service restaurant, it is crucial to share order information among staff in the dining room and kitchen. This paper introduces a real-time process management system for restaurants using an advanced point-of-sale (POS) system by which staff can share order information in real time. In this system, kitchen staff can check all customer orders by the dish that was ordered and the elapsed time of each order. Moreover, dining hall workers can grasp their customer situation with a monitor. By introducing this system to a restaurant, we confirmed that it can make preparation processes more efficient and reduce customers’ claims.Keywords–component-restaurant service; point-of-sale system; process management;information sharing; service engineeringI. INTRODUCTIONThe recent worldwide economic depression has necessitated further streamlining of restaurant businesses to with stand severe price competition. Expanding restaurant chain stores is one means to increase sales and reduce business costs by providing similar dishes produced in a central kitchen. Japan has some restaurant chains of family restaurants, pub-style restaurants and sushi restaurants.However, unlike fast-food chains, expansion of full-service restaurants (dinner restaurants) is difficult because they require many human skills such as highly skilled cooks, complicated process management of customer orders, and good communication with customers. Hospitality is important in restaurant businesses for customer satisfaction.Although restaurant businesses face some intrinsic problems that differ from those of manufacturing industries, science and technology are expected to raise service productivity further and to enhance customer satisfaction by supporting actual businesses. The Japanese Ministry of Economy, Trade and Industry in 2007, for instance, started a national project to promote service engineering to improve service sector productivity . Supported by the project, the authors initiated studies of problems in retail and restaurant businesses. We specifically elucidated service process management in actual restaurants based on objective data gathered by information systems and measuring apparatus.Information technologies have played important roles in restaurant businesses in some aspects such as in inventory control and supply chain management . These motivations coincide with those of retail or manufacturing businesses. In Japan, point-of-sale (POS) systems originally developed for retail and CVS (or Convenience store) businesses were introduced into restaurant businesses in the 1980s. Unlike the usage of POS system in CVS, that of restaurants is usually for management of customer orders.Although this system was innovative for restaurants, other problems remained. In such a POS system, orders are recorded by table and not by dish. When the restaurant is busy, many orders are accepted one after another. In such circumstances, kitchen staff make decisions about sequencing of preparing considering the type of dish. It is difficult for cooking staff to grasp the table number and to know how long each table has waited for service. Moreover, service staff must monitor the situation of their customers and the kitchen. Delayed delivery lowers customer satisfaction and sometimes elicits complaints. Because restaurant situations vary from time to time, process management heavily depends on staff skills and memory.To resolve those problems, we propose a novel system by expanding conventional POS systems in which staff can share order information in real-time using an information system. Information sharing is a crucial factor of process management in a restaurant.The next section overviews existing methods for process management in restaurants and elucidates problems underlying conventional methods.II. PROBLEMS OF PROCESS MANAGEMENT INRESTAURANTSIn simple terms, restaurant service processes comprise order receiving, preparing, and serving. An important task is to serve customers at the right place at the right time. However, that task is not easy when the restaurant becomes busy: many orders come from different tables at different times. Restaurant work is demanding, requiring a good memory and fast judgment. In general, in restaurants, three methods for process management have been used: verbal confirmation, order sheet, and a POS system.III. PROCESS MANAGEMENT SYSTEM (PMS) FORRESTAURANTSThis section introduces functions of a new system (PMS) developed for full-service restaurants in Japan.Of course, an important function of POS in restaurants is registration of orders to avoid accounting mistakes. As Stain [4] pointed out, POS in restaurants is intended to improve checkout functions to avoid mistakes.In addition to those basic functions, PMS especially targets the temporal aspects of process management and information sharing among staff. Those functions are summarized as follows.1.Order checking function by dish at each kitchen2.Elapsed time display and delay warning functions3.Checking functions of all kitche n positions’ status4.Search function and reissue for lost order sheetV．CONCLUSIONThis paper introduces a new process management system (PMS) which augments POS systems for restaurants. In restaurant businesses, real-time management of customer orders is crucial. To that end, PMS provides an order checking function by dish and a display function of elapsed time. Moreover, the checking function of other positions’status helps managers to optimize staff assignments. By introducing this system to an actual restaurant, we confirmed that the average serving time was improved and that complaints decreased markedly. In fact, PMS contributed to both efficiency and customer satisfaction;they do not conflict butexist in the same context.REFERENCES[1]Japanese Ministry of Economy, Trade and Industry http://www.meti.go.jp/english/report/downloadfiles/0707ServiceIndu stries.pdf[2] E.W.T. Ngai et al.，“Development of an RFID-based sushi management system:The case of a conveyor-belt sushi restaurant,”International Journal of Production Economics, vol. 112, no. 2, 2008,pp. 630-645[3] J. Murphy and S. Smith, “Chefs and suppliers: An exploratory look at supplychain issues in an upscale restaurant alliance,” International Journal ofHospitality Management, vol. 28, no. 2, 2009, pp. 212-220.[4] K. Stein, “Point-of-Sale Systems for Foodservice,” Journal of the AmericanDietetic Association, vol. 105, no. 12, 2005, pp. 1861-1861.[5] B. Sil l, “Operations engineering: Improving multiunit operations,” The CornellHotel and Restaurant Administration Quarterly, vol. 35,no. 3, 1994, pp. 64-71. [6] W. Luo et al.,”Impact of process change on customer perception of waiting time: afield study”, Omeg a – The International Journal of Management Service –, 32, 2004, pp77 – 83.[7] J. Hwang and C.U. Lambert, “The interaction of major resources and theirinfluence on waiting times in a multi-stage restaurant,” International Journal of Hospitality Management, vol. 27, no. 4, 2008,pp. 541-551.[8] M.M. Davis and M.J. Maggard, “An analysis of customer satisfaction with waitingtimes in a two-stage service process,” Journal of Operations Management, vol. 9, no. 3, 1990, pp. 324-334.译文二：通过共享食物订单信息的餐馆实时过程管理系统1摘要-在一个全方位服务的餐厅，在餐厅与厨房之间分享职员的定单信息是非常重要的。
基于javascript的点餐系统文献综述
基于javascript的点餐系统文献综述一、概述随着互联网的发展和智能手机的普及，人们越来越依赖于网络和移动设备来进行日常生活中的各种活动，其中包括点餐。
在传统的餐饮行业中，人们需要亲自到餐厅进行点餐或者通过通联方式进行订餐，这样的方式常常会带来一些不便，如：排队等候、通讯不畅导致订单错误等问题。
为了解决这些问题，许多餐厅开始引入基于javascript的点餐系统，以提高顾客体验和餐厅效率。
二、基于javascript的点餐系统概述基于javascript的点餐系统是一种利用javascript语言和相关技术开发的上线点餐系统。
其主要功能包括菜单浏览、菜品订购、上线支付、订单管理等。
通过这样的系统，顾客可以通过餐厅的冠方全球信息站或者专门的点餐应用程序浏览菜单、选择菜品、下单付款，而餐厅则可以高效地接收订单并进行处理，从而提高了整个餐厅的运营效率。
三、基于javascript的点餐系统的关键技术1. 前端技术：基于javascript的点餐系统的前端通常采用一些流行的javascript框架，如React、Vue.js等，以及HTML、CSS等相关技术进行开发。
这些技术可以帮助实现页面的动态加载、数据交互和用户交互等功能，从而提供良好的用户体验。
2. 后端技术：基于javascript的点餐系统的后端通常采用Node.js等技术进行开发。
Node.js是一个基于Chrome V8引擎的JavaScript 运行时，能够使javascript具备了服务器端编程的能力，可以帮助实现订单处理、支付接口对接等功能。
3. 数据库技术：基于javascript的点餐系统通常需要与数据库进行交互，存储菜单信息、订单信息等。
常用的数据库技术包括MySQL、MongoDB等，这些数据库可以帮助系统高效地存储和管理数据。
四、基于javascript的点餐系统的优势1. 提高顾客体验：基于javascript的点餐系统可以帮助顾客更方便快捷地浏览菜单、下单支付，避免了传统点餐方式的繁琐流程，提高了顾客的满意度。
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网上订餐系统外文文献
本文旨在介绍网上订餐系统外文文献的重要性和背景信息。
随着互联网技术的快速发展，网上订餐系统在现代餐饮业中扮演着重要的角色。
通过网上订餐系统，消费者可以方便快捷地浏览菜单、下单付款，并享受到送餐上门的便利。
同时，餐厅经营者也能够通过网上订餐系统更好地管理订单和提供服务。
因此，研究和了解网上订餐系统的外文文献对于推动餐饮行业的数字化转型具有重要意义。
现代社会的快节奏生活使人们越来越依赖方便、高效的服务。
传统的电话订餐方式已经无法满足人们对便捷服务的需求，而网上订餐系统的出现填补了这一空白。
网上订餐系统通过互联网和移动设备，为消费者和餐厅提供了全新的订餐方式。
在网上订餐系统中，消费者可以通过网站或手机应用浏览各个餐厅的菜单和价格，并选择自己喜欢的餐饮项目。
然后，消费者可以直接在线下单并支付，无需通过电话沟通。
餐厅经营者收到订单后，准备并安排送餐员进行配送。
消费者可以实时追踪订单状态，同时享受到方便的送餐服务。
网上订餐系统的出现不仅给消费者带来了便利，也给餐厅经营者带来了效益的提升。
通过网上订餐系统，餐厅可以更好地管理订单，提高工作效率。
此外，通过与消费者的在线交流，餐厅也能更好地了解顾客的需求和喜好，从而调整菜单和服务，提供更好的用餐体验。
综上所述，网上订餐系统的外文文献的研究对于了解和推动餐饮业的数字化转型具有重要意义。
通过深入研究外文文献，我们可以更好地把握网上订餐系统的发展趋势和商业模式，为餐饮行业的改进和创新提供有益参考。
本文的研究目的是分析和综述网上订餐系统外文文献的研究现状。
本文对网上订餐系统外文文献的关键内容和研究方法进行综述和分析。
主要涵盖市场需求、技术架构、商业模式、用户体验等方面的研究成果和发展趋势。
在互联网普及的背景下，网上订餐系统逐渐成为人们生活中不可或缺的一部分。
外文文献中对市场需求进行了深入研究，分析了消费者对于网上订餐的需求特点和趋势。
网上订餐系统的技术架构是其能否正常运行和提供良好用户体验的关键。
外文文献中对于网上订餐系统的技术架构进行了详细分析，包括系统组成、数据流程、安全性等方面的研究成果。
商业模式是网上订餐系统成功运营的核心因素之一。
外文文献中探讨了不同商业模式对于网
上订餐系统的影响和优势，为系统设计者提供了宝贵的经验和参考。
用户体验是评价网上订餐系统好坏的重要指标。
外文文献中对于提升用户体验的方法和策略进行了深入研究，包括界面设计、交互方式、订单流程等方面的改进措施。
外文文献中还对网上订餐系统的发展趋势进行了展望，提出了一些新的理念和技术，如人工智能在系统中的应用、新型配送方式等，为未来的发展指明了方向。
综述与分析网上订餐系统外文文献的关键内容和研究方法，有助于了解该领域的研究进展和应用前景，为相关研究和实践提供了重要参考。
注：文档中未引用无法确认的内容，遵守准确引用的原则。
以上为综述与分析的内容概要，详细内容请参阅相应的外文文献。
结论
本文总结了关于网上订餐系统的外文文献的主要观点和研究成果，并对未来相关研究提出了展望。
通过研究文献，我们得知以下结论：
网上订餐系统的发展对餐饮行业产生了积极影响。
它提供了便捷的订餐方式，提升了消费者的订餐体验，并改善了餐厅的运营效率。
外文文献中普遍认为，网上订餐系统的成功与其功能和用户体验密切相关。
优秀的网上订餐系统应具备易用性、个性化推荐、订单管理和支付安全等功能。
一些研究还探讨了网上订餐系统对餐厅经营策略的影响。
它可以提高餐厅的知名度，拓宽餐厅的市场覆盖面，并帮助餐厅与消费者建立更紧密的关系。
对未来相关研究的展望包括：
进一步研究网上订餐系统的技术创新。
通过引入人工智能、大数据分析等技术，提升系统的智能化和个性化推荐能力，进一步提高用户体验。
研究网上订餐系统对餐厅经营效益的影响。
深入分析网上订餐系统在提高订单数量、餐厅收入和顾客满意度方面的作用，为餐厅提供更具指导意义的经营策略。
以上是关于网上订餐系统外文文献的主要观点和研究成果的总结，并对未来相关研究的展望提出了一些建议。
以上是关于网上订餐系统外文文献的主要观点和研究成果的总结，并对未来相关研究的展望提出了一些建议。