英语口语话术
【英语】欢乐英语行销话术
【关键字】英语Love English-行销话术拜访园所，是业务与园长沟通交流的过程，在行销时，适当以口语对话的方式讲述专业的知识，也就是说话方式要自然，而讲出来的话要专业，切勿平白直叙，谨记这是一个双方沟通互动的过程。
这样给园长的感觉就会容易亲近又觉得你带来的产品值得信赖。
基本步骤（可按实际情况进行调整）：一、向园长进行自我介绍并说明来意（重点要礼貌！）1、亲切型：通过赞赏性的话语和园长拉近关系（可以赞赏园长，也可以赞赏园所），此方法需注意说话方式，以免语气太过造成反效果。
例：（1）X园长，您好！您真年轻，能操持这么大的一家幼儿园，您真不简单！这是小程的名片，初次见面，还请多指教，我是长征教育的XXX，您可以叫我。
今天拜访您主要是向您推介公司一款非常不错的教材——XXX。
（2）之前就听说咱们园所的教学质量和硬件设施在当地都是数一数二的，真是百闻不如一见。
刚才一路进来看到咱们园所的环境布置做的很精致，阶梯和走廊上都布置有生活中常用到的英语单词（根据环境而定），可以看出咱们的老师都非常细心。
2、谦卑型：以谦虚的姿态，把自己放在一个学习者的位置，向园长请教问题，从而引出自己的介绍的产品。
例：（1）园长您好，我是**的XX，非常荣幸能跟您一起交流学习，刚一进园所，感觉很清新和与众不同，园所很有特色，请教一下，园长在教学方面通过哪些课程来突显与周边园所不同的特色呢？（2）园长您好，我是**的业务XXX，我这次来想向您了解一下园所的英语课程开设情况，像您园所这么好的硬件设施，还有这么优秀的教师团队，想必英语这一块在园所应该是开办得很不错。
3、强调英语重要性，提高园长开班意识。
例：（1）园长您是知道的，2-7岁是幼儿大脑语言中枢发展的黄金时期，这段时间我们的孩子除了有一个良好的母语学习环境外，还需要有另一种外语的学习来多元的刺激他们的语言中枢，这样才能达到全面完善的发展，英语的学习无论是现在还是未来就都是非常必要的了。
少儿英语销售话术
电话邀约话术1、电话邀约电话邀约前应准备好事先的客户资料;如果是活动邀约;事先应熟悉活动内容、流程和针对活动进行邀约的话术;活动确定的当天打一遍电话;公开课前一天打第二遍电话..如果没有按时参加的家庭则可打第三遍电话..第一遍：您好;我是贝思少儿英语的老师xxx;我们在本周六上午的10:00为3-6岁的小朋友准备了一节生动的英语体验课程;您可以带孩子一起体验小班互动教学的英语课堂;由于是小班授课;我们体验班的人数不超过10个孩子;您这边周末带孩子过来;我帮您预订一个名额;好吗第二遍：您好;是XXX孩子的家长吗我是贝思少儿英语的老师XXX..上次我给您打电话;帮您和孩子预订了我们本周六上午10:00的体验课程;我这次打电话主要是跟您确认时间;另外提醒您可以提前20分钟到达;让孩子先熟悉一下环境;消除陌生感..第三遍：XXX大姐/大哥;上午是不是有事耽搁了没来参加活动我当时在门口接待没接到您..今天我们上课的效果特别好;老师和孩子互动交流;课堂氛围很活跃;每个孩子都有参与表现的机会;我觉得您和孩子没有来体验;真的是很遗憾..下周六我们在10:00钟还有一场;您这边再安排时间赶过来好吧对未到场的客户：一定要打个电话;遗憾地告诉他错过一次机会;以后有机会再联系..2、电话邀约时的问题分析：（1）没时间机会难得：您早一天接受新鲜的教育观念和先进的方法;孩子就早一天受益;再说有什么事情比得上孩子的教育重要呢为了孩子抽出2个小时或请2个小时的假也非常值得;而且您可以亲眼看到、亲耳听到您的宝宝一个小时左右的时间里的优秀表现..（2）孩子还小大姐作为妈妈;您都知道孩子越小学什么东西比较快;而英语作为一门语言来说;小孩子也是越早学习约好;再说了;孩子小不小;能不能学;为什么不来现场;看看他在我们这种互动式小班课堂的表现呢(3)已经被邀请过：请问当时为什么没有参加呢真是太遗憾了;当时很多家长给孩子报名;现在孩子已经学习得很好了;您这次一定要去看一看;给孩子一个锻炼的机会吧拒绝我们可以但不要拒绝孩子嘛5孩子已学习其它英语;没必要了：是吗那太好了..真为您的宝宝感到高兴;有这么好的爸爸妈妈..我们小时候就没这样的机会..但小孩子小时不仅要学;更要学好;您带孩子来参加这个活动不仅对他现在学英语有所帮助;更对孩子一生的成长有帮助啊;您来了之后才觉得太有必要了..攻单话术1、硬件：准备好资料价格单、客户协议：让客户填写完报名协议：侧面坐;要坐直;面带微笑..结束后;将协议交给前台..2、软件先问一问：您好;我帮您申请一个优惠名额好吗如果不成功则先看登记表;结合家庭、孩子来谈;去发现真问题;然后针对性的攻单..要学会倾听;要集中地与对方谈;要够稳、够幽默..不要听不懂对方的意思而强攻..如果攻不下来;也要留给对方一个“我真的要帮助您的孩子学好英语”的印象..3、攻单话术首先攻单之前要准备好资料;一定要有底气;对产品要有百分之二百的信心;真心的去帮助家长解决问题;用资料去攻单;先听再说;用最短的时间了解客户的真正问题;再进行解答;不要强行攻单;要给家长一个好的印象;不然连追踪的机会都没有..4、问题解析1、价格高：A这位爸爸;这点钱对于孩子的一辈子来讲;真的贵吗孩子的将来无可限量;但最终孩子的成就是来源于小时候爸爸、妈妈的投资;其实我们不就是教育投资的受益者吗要是没有父母的早期投资;我们能有现在吗不能;现在该我们给孩子投资了;孩子的将来在您的手中..B、这位家长在目前的市场经济下;好的产品有不贵的吗我校的辅导班确实不算便宜不要说贵;可确实能给您的孩子带来效果;我可以向您保证;只要您按照我们的进度来做;两年后您的孩子能讲一口纯正流利的英语时;您就不会觉得贵了可以给家长举几个成功案例;让家长从中觉得物有所值;就不会觉得贵了..2、没时间是您没时间还是孩子没时间A、家长忙：这位爸爸;我们忙来忙去是为了谁啊除了让我们自己生活的再好一些;还不全是为了孩子吗B、孩子忙：这位爸爸;孩子现在的学业确实都不轻松..但是英语是现代社会必须掌握的工具;掌握不好这个工具;将来孩子进入社会的竞争力就会降低;所以不论现在家长和孩子有多忙;英语学习都不应该放松..3、孩子小A、啊这位妈妈;还小啊;孩子都X岁了;您都多耽误孩子X年了..B、孩子不足3岁：同样是语言;为甚我们不嫌孩子学汉语的时候小呢可孩子到两三岁时已经会说话了;对吗C、孩子在4-8岁时；不会吧还小啊这位妈妈;咱们来想一想;5、6岁的孩子有没有英语说得很好的有就是嘛不是孩子没能力学;只是您不给他机会（4）、回去考虑考虑：这位爸爸/妈妈您还有什么好考虑的现在您只要考虑一个问题就够了;那就是我孩子已经X岁了;该学英语了;我们都已经耽误孩子X年了（5）、已经学别的英语学的什么多长时间了给家长一分钟即可别说孩子学的某某英语不好只说贝思少儿英语比某某英语更好一些..6、担心效果或师资：A、这位爸爸/妈妈如果您孩子学贝思英语学得不好;您会向亲戚朋友说“贝思英语不行”对吧这可不是我们贝思英语需要的;贝思英语需要发展到今天;已经11年了;如果效果达不到的话;我们早就关门歇业了;对吧让家长从我们的角度来考虑问题..B、把成功个案及家长来信照本宣读就行..7贝思确实不错;但离家远;父母上班;老人接送不方便孩子的教育是需要投资的;投资就有金钱的投资;精力的投资;时间的投资;培育孩子成才不是说给孩子钱就可以了的..所以;投资适当的时间对家长来说是很有必要的..如果对孩子的教育有利;花点时间和精力也是值得的;像我们这还有住XX的家长来给孩子报名说明还有更远的家庭;为了给孩子学英语;愿意付出更多的辛劳;所以如果孩子在语言学习的上有一个好的起点;咱们辛苦点也是值得的8要回去问问家人对;和家人商量是应该的.可以看得出你是一个负责任的家长;我们就喜欢这样的家长;这样家庭出来的孩子在以后的学习中会有更多的责任心..这样吧;您现在就可以给您家人打个电话;说一下的.我真的很想为您的孩子保留这样一个优惠名额.9小孩子几分钟热度;以后就没有兴趣怎么办小孩子喜欢玩游戏;我们贝思的互动式教学;孩子上课就像做游戏;不会厌烦;而且我们每天都有新的课程单元;不会有内容重复;只有当孩子的学习兴趣转化为读英语的成就感时;就可以持久;我们所作的就是让孩子在英语实际交流中培养孩子的英语成就感..10孩子在别处上课;等以后再说虽然您的小孩子在那边上课还不错;有空还是可以带您的孩子来贝思英语看看;比较一下贝思英语和其它学校在教材师资及环境上的不同;也可以过来参加我们的试听课程;看他感觉如何;我们会举办很多的活动;在我们搞活动的时候你可以带他来和我们的孩子一起交流;看孩子的兴趣;我相信他在这边学;应该会学的更好..11已报了兴趣班;;没有间段适合;怎么办是吗那这位妈妈;您觉得孩子学得怎么样呢和我们对比浪费钱倒是次要的;最主要的是浪费了孩子的时间;错过了这学习语言的黄金时间就是大事了.在我们这边;学完洪恩的课程系列;您的孩子就可以和外国人对答如流了. 这位妈妈;您说说看是学钢琴重要还是学英语重要现在学英语是一种趋势;英语是影响小孩子一生发展的重要因素;不论是升学还是就业;所以应该把英语放在第一位..如果其它兴趣班可以退费的话;还是以英语为重比较好..A. 对比效果 B.不能错过; 要让孩子羸在起跑线上12为什么一次要收24次课的费用孩子要是学了一半不喜欢怎么办我们采用的是洪恩的课程体系;为了要完成教学内容;达到我们的教学目标;培养你孩子的英语思维和第二母语的能力;我们必须要有时间上的保证..24次课是我们的基本保障..而且每次课才合几十元;并不贵..这位妈妈;一个完整的学习周期才能体现更好的学习效果..特别是语言的学习;足量的输入才能保证输出..24次的课程只是一个基础;所以家长一定要给孩子更好的学习机会..针对孩子学了一半不喜欢;这位妈妈是这样;孩子的学习兴趣是需要培养的;更需要我们家长的配合;做任何事情都希望坚持;你更不希望我们孩子放弃;培养我们孩子养成良好的习惯更重要.13家里父母英文程度不错;可以自己教英语术业有专攻;最好的翻译不见得是最好的老师;而且;学生年龄越小就越难教;所以我们一般不建议父母自己教;有的父母不适合教学;教错了反而要纠正;另外自己教;比较没有系统性及范围比较局限;孩子语言学习需要一个好的语言环境;我们这里有好多家长是中学和大学英语教师的小孩在这里学习;他们看中的就是我们的语言学习环境;他们也觉得幼儿英语教学与其他英语教育有很大的区别;而且我们有外教授课;他们都是Native Speaker;口音纯正;可以让小孩子自小接触纯正的英文..其它问题解答接待话术美式英语和英式英语的差别是什么差别不大;主要是几个元音上不同;美式英语学起来叫柔软;生活化;口语化;更加随意和自由;而英式英语较生硬;注重语法; 更加正统..其实;由于美国的经济实力的强大;美式英语在孩子以后的英语运用上更加有优势..一周上几次课经过长期的实践表明;低龄孩子的语言学习每周2次课;才能保证学习效果;语言的学习需要时间的累积;足够量的输入才能保证输出..老师全英文孩子听不懂怎么办孩子小的时候能听懂汉语吗但是您也是持之以恒地跟他讲;几个月后孩子就能听懂爸爸妈妈在说什么了;一岁左右他就开口说话了..所以说浸入式的基本原理就在于此软件不装在家里;孩子怎么复习啊孩子只需要在家多听我们假案同步的CD;完成我们的个人创意手册就完全可以了..我们现有的教学量是经过科学设计的;并有实际教学成果印证的;如韩国、新加坡;香港和台湾;这些教学量已经足够;完全能达到教学效果..美国小学的语文数学科学中国孩子学是不是太难了从科学的角度来看;相同年龄的孩子的生理、心里以及智能发展来看;孩子对语言、数学、自然、科学的需求是一致的;只要我们抓住孩子的语言敏感期;用母语教学法;让孩子更轻松;更自然的学习..所以不会产生您担心的状况..你们每班有12个孩子;是不是太多了英语学习需要氛围;课堂以学生为主体;很多教学活动是需要孩子之间配合完成的..孩子在可以锻炼他的团队协作力遇到不会回答的问题绕开.a.这个问题不错;等下我会针对这个问题给您做详细说明;我先给您说说-------B.这位妈妈;您别急;我会慢慢讲给您听的;您先听我把这个问题讲完;好不好试听时父母想进去陪读不可以;因为父母一旦进去;容易干扰其它小孩子上课注意力;而且会给其它父母造成攀比之心..所以我们禁止家长进去陪读..你们是怎样的授课方式我们是互动式的;全英文的课堂环境;注重以孩子为主体;老师作为引导者;让孩子去聆听、模仿、表达;培养孩子纯正的发音;语感、语调;我们注重对孩子听、说、读、写、唱等综合能力的培养..。
英语启蒙教育直播话术
英语启蒙教育直播话术大家好，欢迎来到英语启蒙教育直播课堂！今天，我们将为大家带来一堂有趣而又生动的英语启蒙课程。
在这里，我们将通过直播的形式，为孩子们带来最生动、最有趣的英语学习体验，让他们在轻松愉快的氛围中，快速掌握英语基础知识。
首先，我们要让孩子们对英语产生浓厚的兴趣。
在课堂上，我们可以通过播放英文儿歌、英文动画片等形式，让孩子们在欢乐的氛围中感受英语的魅力。
同时，我们可以利用一些趣味性的英语游戏，让孩子们在玩中学，潜移默化地掌握英语的基础词汇和语法知识。
其次，我们需要注重启蒙阶段的听力训练。
通过直播课堂，我们可以播放一些简单而生动的英语故事，并配以丰富的图画，让孩子们在聆听故事的过程中，提高他们的英语听力水平。
同时，我们也可以通过一些互动环节，让孩子们在直播课堂上跟着老师一起朗读英语故事，从而锻炼他们的口语表达能力。
此外，英语启蒙教育中还需要注重基础词汇的学习。
在直播课堂上，我们可以通过图片、卡片等形式，向孩子们展示一些常见的英语单词，并通过反复朗读、拼读等方式，让孩子们牢固掌握这些词汇。
同时，我们也可以设计一些与日常生活相关的主题，如食物、动物、交通工具等，让孩子们在学习词汇的过程中，增强对英语的实际运用能力。
最后，我们要注重启蒙阶段的语音训练。
在直播课堂上，我们可以通过模仿、跟读等方式，让孩子们模仿老师的发音，逐步提高他们的英语语音准确性。
同时，我们也可以播放一些标准的英语发音视频，让孩子们在模仿中不断完善自己的发音技巧。
总而言之，英语启蒙教育直播课堂是一种全新的教学模式，它能够为孩子们带来更加生动、有趣的学习体验。
通过直播课堂，我们可以让孩子们在家中就能享受到专业的英语启蒙教育，为他们打下坚实的英语基础。
希望通过我们的努力，能够激发孩子们对英语学习的热情，让他们在轻松愉快的氛围中，快速成长为优秀的英语学习者。
感谢大家的参与，希望我们的直播课堂能够给孩子们带来更多的快乐和收获！。
职场销售岗位英语口语：如何更好地为顾客服务 via安格英语
职场销售岗位英语口语：如何更好地为顾客服务销售岗位的人，尤其是快消品行业的销售员，每天都要与顾客打交道，也经常会遇到顾客投诉、要求退款等问题。
为了让顾客对我们的产品产生认同并购买，我们需要掌握一定的话术和销售技巧；在遇到产品出现问题的时候，我们也要想出两全其美的方法来解决问题。
顾客服务是销售工作中非常重要的一部分，他带来的是成功还是失败取决于我们的态度。
在本篇文章中，安格英语老师就要教大家在产品出现问题的时候如何更好地为顾客服务，同时减少我们自己的损失。
A: According to our customer service training the other day, the main principle of keeping people happy in the service industry is under promise and over deliver.B: So what does that mean?A: It just means to manage your customer’s expectations. Don’t promise them something you’re not going to come through on. And if you deliver more than you promise, they’re sure to be satisfied.B: So how do you resolve problems when the customers are not satisfied? How do you deal with complaints?A: You have to deal with complaints sensitively, and try to understand where they are coming from. Always apologize and take the blame, because the customer is always right. Then figure out what is the least expensive way to mitigate the problem. For example, if they were upset with the food, you can offer an upgrade. That’s a less expensive solution than a full refund.B: Anything else you should do?A: Don’t give them a deal end to their questions. When the customer asks youa q uestion, never just say, “I don’t know” or “We can’t help you.” The best kind of response helps customers find the answers they’re looking for. Always try to help them solve their problems. You can say, “I don’t know, but I can help you find the answer.” Or “We can’t help you here, but I know who can.”在上段对话中提到了顾客永远是对的，因此在为顾客服务的时候首先我们要保证不能过度承诺，其次在对待负面意见的时候要道歉并且许诺承担过失，站在顾客的角度解决问题，但同时也要将自己产品的损失考虑在内，寻找最“便宜”的方法来缓和问题。
英语直播间话术
英语直播间话术一、开场白与自我介绍大家好，欢迎来到我的英语直播间。
我是你们的英语主播XXX，今天我将与你们一起分享英语学习的方法和技巧，帮助大家更好地掌握英语，提升英语水平。
二、英语学习方法与技巧分享听力训练：在英语学习中，听力是非常重要的一部分。
我们可以通过听英语电影、英语新闻、英语歌曲等方式来提高自己的听力能力。
同时，还可以尝试听一些英语听力材料，如四六级听力真题等。
口语练习：口语是英语学习的另一重要部分。
我们可以通过跟读英语材料、与外国朋友交流、参加英语角等方式来提高自己的口语能力。
同时，还可以尝试参加一些口语练习活动，如英语角、口语比赛等。
阅读理解：阅读是获取英语知识的重要途径之一。
我们可以通过阅读英文原著、新闻报道、邮件等各种类型的英文材料来提高自己的阅读理解能力。
同时，还可以尝试做一些阅读理解题，如四六级阅读理解真题等。
写作提升：写作是表达自己思想的重要方式之一。
我们可以通过写日记、作文、邮件等方式来提高自己的写作能力。
同时，还可以尝试写一些英语短文或文章，如英语日记、英语作文等。
语法学习：语法是构成英语句子的基础。
我们可以通过学习语法规则、做语法练习题等方式来提高自己的语法水平。
同时，还可以尝试使用一些语法工具书或在线语法帮助资源来辅助学习。
三、直播间互动环节非常感谢各位观众朋友的参与，你们的热情和支持是我前进的动力。
现在我们来玩一个小游戏吧！我们将随机抽取一位观众朋友赠送一本英文原著书籍！快来参与吧！恭喜XXX观众朋友成为今天的幸运观众！请私信我领取你的奖品吧！同时也要感谢其他观众朋友的参与和支持！非常感谢各位观众朋友的打赏和留言！你们的支持是我前进的动力！让我们一起加油吧！非常感谢XXX观众朋友的建议和意见！我们会认真听取并改进我们的直播内容和英语学习方法分享！感谢你的支持和关注！现在我们进入问答互动环节。
请大家在弹幕中提问，我会尽量回答你们的问题。
如果有任何关于英语学习的疑问，欢迎随时问我哦！接下来我们将进行一次抽奖活动！抽奖规则很简单：只要在弹幕中留言并@你的朋友，就有机会获得一份精美的英文原著书籍套装！快来参与吧！恭喜XXX和XXX观众朋友获得我们的抽奖奖品！请私信我领取你们的奖品吧！同时也要感谢其他观众朋友的参与和支持！在接下来的时间里，我们将进行一次特别的互动——英语口语交流！我们将邀请几位同样热爱英语学习的观众朋友来一起分享他们觉得最实用的口语练习方法，让我们一起感受英语学习的魅力吧！。
美甲话术中英语对照(精选.)
指甲fingernail指甲拔出器nail remover指甲白色修正笔nail whitening pencil指甲保养nail maintenance; nail care指甲保养品nail care products指甲边缘nail fringe指甲表面nail surface指甲长度nail lengh指甲锉刀nail file指甲分割剪刀nail-splitting scissors指甲根部表皮cuticle指甲光亮剂nail lightener指甲光泽剂nail polish指甲红nail pink修甲师美甲师nail cultivator指甲加长nail extension指甲剪nail scissors指甲胶tip glue指甲亮光油luminescent nail polish指甲流行时尚nail fashion指甲美容美甲nail cosmetology指甲面不平uneven nail surface指甲模型nail matrix指甲磨光器nail polisher指甲漂白剂nail bleaching agent指甲钳nail edge cutter; Nail pliers指甲强化剂nail hardener; Nail strengthener指甲去除nail excision指甲柔软器cuticle softener指甲护理乳液nail lotion指甲样式设计nail design指甲刷nail brush指甲霜nail cream指甲套nail wrap指甲脱落nail separation指甲脱水剂nail dehydrator指甲香油nail balsam指甲修复nail repair指甲修剪工具cuticle clippers; Cuticle remover; nail clippers 指甲颜色nail color指甲艺术nail art指甲油nail varnish指甲油底色nail primer指甲油去除剂nail polish remover指甲粘合剂nail cement指尖nail fingertip指节knuckle水晶粉Rock-crystal powder指距spanmanicure手护理（含涂油）new set 重新制作（人工甲）pedicure 脚护理（含涂油）polish 指甲油fench manicure （法式美甲-手）take off 拿掉去掉卸甲等fench pedicure （法式美甲-脚）nail 手指甲toe nail 脚指甲Special manicure （高级护手）finger 手指collor （颜色）file 磨acrylic tip set （水晶贴片甲）massage 按摩what kind of shape do you like ? 你想要做什么形状的指甲？acrylic 水晶甲air brush 喷绘round 圆型的square 方型的acrylic Extension 水晶延长glue 小胶soaking 泡（手）push 推（皮）silk 丝绸甲gel 大胶cuticle 指缘指皮cuticle cue ? 需要剪指皮吗？silk extension 丝绸延长甲machine 机器（打磨机）just push 推推（指皮）就可以了hot 热的gel 凝胶towel 毛巾lotion 护手膏Design 彩绘cotton 棉花条massage 按摩customer 顾客beas coat 底油lotion 护手膏credit catd 信誉卡cash 现金top coat 亮油overdue 过期了appoinement 预约professional 专业too cold (水)太凉了how long ? 多长？oil 营养油simple 简单thick 厚Experience 大工技术员（口语）file 打磨沙条thin 薄wide 宽narrow 窄buff 抛光块pay first please 请先付帐（可用于涂油前）too sharp （角）太锋利了Am i dry 我这个(甲油)干了吗？Remover 洗甲水卸甲液may I help you ? 欢迎光临，需要帮忙吗？nail license 美甲执照（职业资历证书）quickly 快点做disinfector消毒柜skin 皮肤allergy 过敏Thank you for coming 谢谢你的光临relax 放松excellent 出色的Paper towel 一次性毛巾powder （水晶）粉liquid （水晶）液pretty 好看的自然甲加水晶 A natural increase in crystal光疗甲 A light therapy半帖光疗甲Tie a half-light therapy半帖法式光疗甲Tie-A French light therapy 补光疗甲 A premium light therapy补水晶甲 A crystal meeting手部普通彩绘（一双）Hand painted ordinary (pair) 脚步普通彩绘General pace of painting创意彩绘Creative painting彩粉Color powder单层外雕Outside the single eagle双层外雕Outside the double-eagle3D立体花雕3D stereo Huadiao消毒Disinfect软化剂Cutide cream脚膜Foot Mask脚霜Foot Rub手部蜜蜡Wax Hand Care脚部蜜蜡Wax Foot Care营养剂Cutide Oil快干亮油Dry Fast Top Coat精华液Cuticle Oil,Fluid cream指甲红nail pink美甲师修甲师nail cultivator指甲fingernail指甲拔出器nail remover指甲白色修正笔nail whitening pencil指甲保养nail maintenance; nail care指甲保养品nail care products指甲边缘nail fringe指甲表面nail surface指甲长度nail lengh指甲锉刀nail file指甲分割剪刀nail-splitting scissors指甲根部表皮cuticle指甲光亮剂nail lightener指甲光泽剂nail polish指甲加长nail extension指甲剪nail scissors指甲胶tip glue指甲亮光油luminescent nail polish指甲流行时尚nail fashion指甲美容美甲nail cosmetology指甲面不平uneven nail surface指甲模型nail matrix指甲磨光器nail polisher指甲漂白剂nail bleaching agent指甲钳nail edge cutter; Nail pliers指甲强化剂nail hardener; Nail strengthener 指甲去除nail excision指甲柔软器cuticle softener指甲护理乳液nail lotion指甲样式设计nail design指甲刷nail brush指甲霜nail cream指甲套nail wrap指甲脱落nail separation指甲脱水剂nail dehydrator指甲香油nail balsam指甲修复nail repair指甲修剪工具cuticle clippers; Cuticle remover; nail clippers 指甲颜色nail color指甲艺术nail art指甲油nail varnish指甲油底色nail primer指甲油去除剂nail polish remover指甲粘合剂nail cement指尖nail fingertip指节knuckle指距span消毒水 sanitize洗甲水 polsh remover甲粉 nail powder抛光块 clean finish buffer手护理 manicure速干挤 activator护甲剂 nail hardener洗笔水 brush cleaner胶水 glue喷绘指甲 airbrush干裂手护理 hot oil manicure足护理 pedicure纸托板 nail forms甲液 nail liquid法式修甲 french manicure按摩油 lotion手护理 manicure水晶指甲 acrylic nails修补 fill-in贴片水晶甲 acylic with tips皂液 liquid soap手绘 hand paint丝绸甲 silk wrappers水晶粉―Acrylic Powder水晶液―Acrylic Liquid光疗胶―UV GEL光疗灯―UV Lamp卸甲液―Acrylic Remover洗笔水―Brush Cleaner雕花笔―3D Brush颜料―Nail colors./ pigment死皮剪―Cuticle Nipper指缘油―Cuticle Oil健甲液―Nail Strong亮油―TOP COAT底油―Base COAT甲片―NAIL TIP纸托―NAIL Forms喷枪―Air brush空气压缩机―Airbrush Compressor 护手霜―Hand cream护手乳液―Hand Lotion手部去角质霜―Hand Scrud抛光条―Shining File砂条―Nail File棉签―Cotton Sign消毒液―Antiseptic去光水―Polish Remover甲片胶―Nail Glue磨甲机―Nail Manicure machine甲片剪―Nail Tip Trimmer指甲红nail pink美甲师修甲师nail cultivator指甲fingernail指甲拔出器nail remover指甲白色修正笔nail whitening pencil 指甲保养nail maintenance; nail care 指甲保养品nail care products指甲边缘nail fringe指甲表面nail surface指甲长度nail lengh指甲锉刀nail file指甲分割剪刀nail-splitting scissors 指甲根部表皮cuticle指甲光亮剂nail lightener指甲光泽剂nail polish指甲加长nail extension指甲剪nail scissors指甲胶tip glue指甲亮光油luminescent nail polish指甲流行时尚nail fashion指甲美容美甲nail cosmetology指甲面不平uneven nail surface指甲模型nail matrix指甲磨光器nail polisher指甲漂白剂nail bleaching agent指甲钳nail edge cutter; Nail pliers指甲强化剂nail hardener; Nail strengthener 指甲去除nail excision指甲柔软器cuticle softener指甲护理乳液nail lotion指甲样式设计nail design指甲刷nail brush指甲霜nail cream指甲套nail wrap指甲脱落nail separation指甲脱水剂nail dehydrator指甲香油nail balsam指甲修复nail repair指甲修剪工具cuticle clippers; Cuticle remover; nail clippers指甲颜色nail color指甲艺术nail art指甲油nail varnish指甲油底色nail primer指甲油去除剂nail polish remover指甲粘合剂nail cement指尖nail fingertip指节knuckle指距span海伦Hello, I'd like to do my nails.你好，我想做一下美甲。
复试英语口语自我介绍模板
目录5.1英语口语 (2)第一部分自我介绍 (2)模板一 (2)模板二 (3)模板三 (3)模板四 (4)模板五 (4)模板六 (5)模板七 (5)第二部分自由问答 (6)一、传统面试问题（Sample Traditional Interview Questions） (6)二、其他常见问题 (7)三、行为面试问题（Sample Behavioral Interview Questions） (7)四、压力面试问题（Sample Stress Interview Questions） (8)五、案例面试问题（Sample Case Interview Questions） (8)六、非常规问题 (8)七、其他常见的英语面试问题: (9)5.1英语口语英语口语考试形式一般分为自我陈述和老师问答两个阶段，不管是哪种形式，都有可能存在着日常生活层面的内容和专业知识层面的内容，所以考生在准备英语复试面试环节时，要加强这两方面的培养和提高，即日常交流层面的培养和专业词汇的强化记忆，以下是给考生所提供的英语口语素材和复习建议，在你拿到这些相关资料后，务必要做到如下3点：1、结合自己的实际情况，写出适合自己的自我介绍；2、根据自己报考的学校、所在的城市，写出针对城市和该学校可以交流的话术，比如北京大学、海淀区、东门、西门、教学楼名称、行车路线、西客站、首都机场、地铁4号线、地铁2号线、有名建筑等；3、根据自己报考的专业（1）强化记忆专业词汇，并尝试着自我设置问题、回答问题；（2）在准备过程中，要关注下该学校该专业导师的研究方向、该专业最新的新闻动态等，结合专业知识思考并写出和流利表达自己的见解。
第一部分自我介绍模板一Hello, my dear professors. My name is Lily and I am from Shandong University. I want to get this opportunity to study in this university, which is a long-held dream of me.First I want to explain why I choose this university as the place for me to continue my education. As we all know, Peking University is among the top universities in China, especially when it comes to the study of foreign languages. I firmly believe that I will benefit a lot if I can study here. Another reason for me to choose this university is that I want to stay in Beijing because there are so many opportunities here in this city, for me to improve myself, in terms of academic achievement or practical skills. Last but not least, I want to say that I would love to study under the guidance of you renowned teachers and professors.Then I want to say that I am really interested in linguistics. Many students may think that linguistics is a very difficult and boring subject. But I think otherwise. Since I first came to know this subject, I have acquired a taste for it. In fact, there are so many practical linguistic theories of linguistics. They can render us great help in various areas. As for me, I am very fond of the connections between linguistics and language teaching, because I think that there are still many things for us to do in order to make the language teaching more efficient and effective in China. And I hope someday I may make my contribution to the education of our nation.Well, so much for my self-introduction. Thank you for your time.模板二Good Morning, professors. I am Yu Xiaohui, an undergraduate student from Ocean University of China, Qingdao, specializing in English language literature and I will get my bachelor degree in June 2012.Now I will introduce myself briefly. I am 24 years old，born in Jinan, the capital of Shandong Province. I am proud of talking about my hometown which has been recognized by the State Council of China as a worthy cultural-historic city and it is also home to China's oldest trademark bronze plate. What’s mo re, Jinan is known for its beautiful natural sites, and is one of the greatest tourist destinations in Shandong Province. I believe you must know the three most famous sceneries in Jinan: Baotu Spring Park, Daming Lake and Thousand-Buddha Mountain.Then I will talk about my study. During my 4 college years, I spent most of my time on study, and I have passed TEM4 and TEM8 and acquired basic knowledge of English language literature, cultures and linguistics. I also take an active part in the volunteering club on campus. With my continued efforts and cheerful personalities, I’ve kept on outstanding academic record and won annual academic scholarship on campus and a national award for outstanding students.Generally speaking, I am an industrious and strong-minded student especially when engaged in tasks that interest me. After school, I enjoy reading widely from literature and art to statistics and international business and exchanging with my classmates and supervisors on current politics and social events, concerning extensive topics.My favorite pastimes are swimming and tennis, which keep me fit and full of energy. Besides, I have taken some part-time jobs mainly as a home tutor. The most important thing is that I always keep in mind how to balance between study, hobbies and other activities.That’s all. Thank you for your listening.模板三Good morning, professors. My name is Yuan Pengchuan and My English name is Frank. It is really a great honor to have this opportunity for this interview. I hope I can make a good performance today, and eventually enroll in this prestigious university in September.Now I will introduce myself briefly. I am 21 year old and I was born in Weihai, Shandong Province. I graduate from Ocean University of China, majoring in Economics. And I will receive my bachelor degree after my graduation in June. In the past four years, I spent most of my time on study. I have passed CET6 with an ease. And I have acquired basic knowledge of Economics both in theory and in practice. Besides, once I interned in a bank as an assistant, which enables me to have a better understanding of my major.I guess you may be interested in what is my plan during graduate study life. I would like to tell you that pursuing law is one of my lifelong time goals. Meanwhile, I like my major and I won’t give up it. But if I can obtain my master degree here, I will combine law with my former education and work hard in this field on the base of my years study in school of Economics.Generally speaking, I am an optimistic, confident and easy-going boy. I like to hang out and chat with my friends and classmates. But sometimes I prefer being alone. My favorite pastimes are playing basketball and surfing on line. Through college life, I have learned how to balancebetween study and entertainment. By the way, I was also an actor of our drama club. I really cherish the days on stage, which is definitely my pride. That’s all. Thank you for your listening.模板四Hello, everyone! I am glad to be here for this interview. First let me introduce myself. My name is Li Qin, 31. I come from Changsha, the capital of Hunan Province. I graduated from foreign language department of Shandong University in July, 2004. In the past 8 years, I have been preparing for the postgraduate examination while I have been working in a foreign trade company. Finally, all my hard work has got a result since I have an opportunity to be interviewed by you.I am an energetic and responsible girl and I am always strict with myself. In my spare time, I have broad interests like many other young girls. I like watching US TV series and reading popular novels. Frequently I exchange with other people by making comments in the forum on line. W hat’s more, during my college years, I was once a Net-bar technician.Therefore, I have a comparative good command of network application. I am capable of operating the computer well. I am adept at information searching on Internet.The reason why I choose to continue my education is that I always believe that one will easily lag behind unless he keeps on learning .Of course, if I am given a chance to study Computer Programming in this noted University; I will spare no effort to master a good command of my major.That’s all. Thank you for your time.模板五Hello, my professors. I am very pleased to meet you here. First of all, I’d like to introduce myself to you. My name is Zhang Wei, my hometown is Qingdao, which is a really beautiful city. Even when I was a little boy, I took an interest in biology science. Every one may have a dream, and I still remember that my dream is to become a biology scientist like Zhu Kezhen. I often wondered where we are from and where we are going in the universe. And then I would find the answers in books by myself. Today I still believe that interest is the best teacher in one's whole life and knowledge comes from practice.Then, I will introduce my major in the university. My major is Biological Engineering in Ocean University of China. And it has a close relationship with biology science.And once both of them interact well enough, the discoveries and theories in biology science can be soon turned into products in all of the modern industry.Four years' university education offers me a lot of things to learn, a lot of chances to try, and a lot of practices to improve myself. It teaches me not only what to study and how to think, but also to see the importance of practical ability such as doing experiment as much as possible. I have made many good friends who help me improve my study and research ability, do everything just like a man, and often set me good examples to follow.Except for what I have introduced myself above, I also have many interests in my spare time. I like playing football, which is an effective way to improve my body health and can teach me how to join in a group and deal with other people. Reading is another favor to me.Above all, I choose the major in order that I can broad my view in biology science, and enhance my research ability. I will do my utmost to enroll in my dreamy university and be good at postgraduate study.That’s all. Thank you very much.模板六Good morning, professors. I am honored to be here for this interview.First let me introduce myself. My name is Wang Jiahui, and my English name is David. I will finish my undergraduate education in Zhejiang University, Majoring in Physics.I am from Jieyang, a famous city with a long history over 2200 years. It is also called Rong Cheng, because there are lots of banyans even 900 years old. The city lies in the eastern part of the province. It is the center of politics, economy and culture. Many celebrities were born here, for instance, Yanfu, Xie Bingxin, Lin Zexu and so on. You know, there is a saying that the greatness of a man lends a glory to a place. I think the city really deserves it.The top three artwares are Shoushan Stone, cattle-horn combs and bodiless Lacquerware. In addition, it is famous for the high quality hot springs. Visitors at home and abroad can enjoy comfortable bathing here. This is my beloved hometown.I have broad interests in many aspects and grasp the essential knowledge of the major, at present, I can just do many things in a superficial level, but not be competent to do things professionally owing to lack of ample knowledge and ability. Thus I think further study is still urgent for me to realize self-value.OK, that’s all. Thank you very much.模板七Good morning, professors. It is my great honor to have this opportunity to introduce myself. My name is Chen Pai, and my English name is Candice. I will finish my undergraduate education in ZhongShan University, majoring in Electronic Science and Technology.I am an open-minded and smart girl with broad interests, like playing basketball, reading books especially on engineering such as software programming, website designing as well as hardware designing. I have designed two websites in the past four years: one is the website of our school, and the other is the website of the Doctor Forum China 2007. Furthermore, I am interested in C plus plus programming language and have written some application programs. My supervisor says I did an excellent job in the graduate project last July about Image Process. In addition, I have also finished some projects about embedded system by using MCU when I was a junior.The major I have been expecting is IC design. I find that integrated circuits plays anincreasing role in modern society. For example, with the recognition by the government, the domestic integrated circuits industry is growing rapidly, which provides us with a great amount of chances.I plan to focus my research in this field in the graduate time. And I hope I can have a systematic view of micro electronics and IC design technology and making a solid foundation for future profession after three years’ study here.That’s all. Thank you for your time.第二部分自由问答考研复试英语75个经典提问总结考研英语面试中，在自我介绍完了老师就会开始问你问题这里列出一些常见的问题，可以认真准备。
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口语情景话术情景一、下飞机取行李Excuse me. Where can I get my baggages? 请问在哪里取行李？My baggage didn’t come out here. 我的行李遗失了。
These are not mine. My bag is black. 我的箱子是黑色的。
Here is my bag. Thank you very much. 我的箱子在这里，谢谢你。
May I use this baggage cart? 我可以用一下这个行李车吗？Would you carry my baggage, please? 您能帮我提一下行李吗？Thank you very much.情景二、到达目的地，入境手续护照I come here on business. 我来这里是为了工作。
I’ll be staying here for two years. 我准备在这里待两年。
I’m going to stay in my company. 我会住在在公司里。
This is the address. 这是地址。
These are my passport and visa, please. 这是我的护照和签证。
Thank you very much.海关Where is the customs? 海关在哪里？Where can I get my visa stamped? 签证在哪里盖章？I have a laissez-passer. 我有免检证。
Here is my health certificate. 这是我的健康证明书。
Just a minute. Here you are. 等一下。
给你。
What should be declared in this country? 在贵国，哪些东西是需要申报的？I have nothing to declare. 我没有东西要申报。
I only have some personal belongings. 我只带了些私人物品。
Do I have to pay duty on them? 这些要交税吗？Have I finished all my customs formalities? 我已经办完所有手续了吗？Thank you very much.情景三、货币兑换（机场、银行）Excuse me. Where can I change foreign currency?请问哪里可以兑换货币？Can I change RMB into US dollars?可以把人民币换成美元吗？Would you break this bill into small change?能把这张换成小钞吗？Do you charge for exchange?兑换需要手续费吗？How much is the commission?手续费多少？Thank you very much.情景四、问路去目的地（去公司、购物、餐厅、住宿等）Excuse me. Could you tell me how to get here?请问，怎么去Excuse me. Could you tell me the way to the nearest restaurant ? 请问，离这里最近的餐馆在哪里？Would you show me where we are on this map?能告诉我现在我们处在这张地图的哪个位置？What’s the name of this place?请问这个地方叫什么名字？Is it far from here? Should I take the bus or a taxi?远吗? 该坐公交车还是打个的呢？Where is the bus stop?公交车站台在哪里？Please take me to ~~.请载我去~~。
（打的）Is it the right direction?这个方向对吗？How long does it take?要坐多久呢？Thank you very much.情景五、住宿柜台What is the rate of a single room for a day?单人间一天多少钱Are there any double rooms for 300 RMB a day?有300一天的双人间吗？Do you have anything better / cheaper?还有更好的吗?还有更便宜的吗？Do the hotels have the same price around here?附近的旅馆都是这个价位吗？May I pay now?现在可以付钱吗？住房部Can I see the room now? 我现在能去看房间吗？Can I see the next one? 我能看一下隔壁房间吗？I’ll stay here if it is OK. 如果合适，我就在这里住下了。
Are all the rooms the same? 这里所有的房间都一样吗？I’ll take this room. 我就住这间了。
Thank you very much.住房期间突发情况I left my key in the room. Would you open the door for me? 我把钥匙落在房间里了，你能帮我开一下门吗？Would you please bring me a map of the city? 能给我提供一份本市区的地图吗？Can I have my baggages here? 可以把行李放在这里吗？The lamp in my room doesn’t work. My room number is 502. 502房间的灯坏了。
Sorry to trouble you. 抱歉打扰了。
Your service is very good.你的服务真是周到。
Thank you very much.退房结账When should I check out? 我什么时候可以结账？Should I check out before 12 o’clock?可以在十二点以前结账吗Please have my bill ready.请把我的账单准备好。
I’d like to clear my bill, please.我想结账了。
I’ll pay in cash.现金支付。
Thank you very much.情景六、就餐饭馆就餐We have no reservation, but do you have available for us?我们没有订餐，现在还有座位吗？Do you have anything quick?你们有马上就好的菜吗？Are you serving lunch now?现在还有午饭吗？Please clear the table.请把桌子收拾了。
Waiter, please bring us the menu.服务员，请把菜单拿来。
I like to have noodles.我想吃面。
Please give me one bowl of rice.给我来一碗米饭。
Would you recommend something?能推荐一下吃什么吗？We are hungry. Let’s have something hot to eat.我们很饿，吃点热的东西吧。
Could you bring us another plate?请给我们再拿一个盘子。
Waiter, check please.服务员，买单。
Thank you very much. It’s very delicious.很美味。
快餐店就餐I’d like a hamburger.我要一个汉堡。
Please give me a hamburger with chicken and a cup of Coke.请给我一个鸡肉汉堡，一杯可乐。
I’ll eat it here.我在这里吃。
I’ll take it out.带走。
Thank you very much.情景七、出境（参照入境）、乘飞机Excuse me. Where is my seat?请问，我的座位在哪里？Can you put the luggage for me?你能帮我放一下行李吗？Can I put my luggage over here?我能把行李放上面吗？What kind of drinks do you have?你们有什么饮料？Please give me a glass of water/ orange juice/milk.请给我一杯水/橙汁/牛奶。
Please give me a blanket.请给我一条毯子Please give me one Chinese magazine?请给我一份中国杂志。
May I have one more coffee?我能再要一杯咖啡吗？Where is the toilet? May I go to the toilet now?厕所在哪里？现在能去吗？What time will the meal be served?什么时候可以用餐？Will you bring me an airsickness bag?能给我一个晕机用的袋子吗？I feel airsick. Please give me some pills.我有点晕机，请给我一些药。
May I smoke? Could I change to a seat in the smoking section?我能抽烟吗？我可以把座位换到吸烟区吗？I’m a Chinese. I’d like to set my watch to the local time.我是中国人，我想把表调到当地时间。
How long will we arrive?还有多久就到了？Thank you very much.日常用语1、常用单词a、称谓你、你们我他她它我们他们（她们、它们）you I he she it we they女士小姐先生绅士警察lady miss Mr. gentleman policemanb、数字（金钱、电话号码、时间、门牌号等）11 12 13 20 30 78eleven twelve thirteen twenty thirty seventy-eight 百千万十万hundred thousand ten thousand one hundred thousand百万千万亿million ten million billionc、时间小时点钟分秒天夜hour o’clock minute second day night今天明天昨天后天today tomorrow yesterday the day after tomorrow前天the day before yesterday周一周二周三周四周五Monday Tuesday Wednesday Thursday Friday周六周日上个星期~ 下个星期~ 周末Saturday Sunday last+ next+ weekend早上（上午）中午下午晚上morning noon afternoon evening早上六点中午十二点six o’clock in the morning twelve o’clock at noon下午四点晚上八点four o’clock in the afternoon eight o’clock in the eveningd、年、月、日年今年去年明年year this year last year next year后年前年the year after the next year the year before the last year月本月上个月下个月month this month last month next month一月二月三月四月五月六月七月January February March April May June July八月九月十月十一月十二月August September October November Decembere、季节春夏秋冬spring summer autumn winterf、食品米饭面条饺子馒头稀饭、粥rice noodle dumpling steamed bread porridge猪肉鸡肉牛肉鱼羊肉鸭鸡蛋pork chicken beef fish mutton duck egg白菜土豆茄子黄瓜莴笋芹菜cabbage potato egg plant cucumber lettuce celery丝瓜蒜苗豌豆豆芽sponge gourd garlic shoots garden peas bean sprouts韭菜番茄木耳菠菜萝卜洋葱chives tomato fungus spinach turnip onion苹果香蕉葡萄桔子桃子西瓜apple banana grape orange peach water-melon菠萝芒果草莓樱桃梨子pineapple mango strawberry cherry pearg、交通工具汽车出租车火车公交车地铁油轮automobile taxi train bus subway oil tanker飞机班机硬席软席客机plane airline hard seat soft seat passenger plane火车站汽车站餐车卧铺train station bus station dining car berth2、日常用语Hello! Hi!你好。