外企常用英语

外企里有一些常用的英语表达，平时同事之间交流的时候也是直接使用的，如果你不知道其中的含义，闹误会不说，很可能还会影响了自己的发展。所以，《西雅图工作英语》的专家就把外企最常用的英语表达及其引申义罗列下来，帮助毕业生们更轻松地适应外企的工作环境。

F. Y. I

刚进外企的时候，收到很多别人转过来的信上都有这三个字母，过了好久才知道意思是：For Your Information。看到这几个字母意味着下面内容和我有关，但是关系不大，看看就好。因为对方如果要你采取行动，一定会说清楚―Catherine, please……‖而不会只是F.Y.I了事。

潜台词：和你关系不大，给你随便看看。

CC

CC就是发邮件时用的Copy功能，―抄送‖的意思。每次发给你的email，你要做的是：第一看标题，第二看CC给谁，第三才看内容。CC给谁基本上能够说明对方的态度，CC一大批老板的，有时候是要表扬对方，但有时候却未必是啥好事，也可能对方要推卸责任。

潜台词：当对方把发给你的邮件CC老板的时候，也许他的意思是这件事告诉你了哦，你自己看着办吧，反正老板都知道，都盯着你呢。当然看到自己的名字在CC 那一栏里是比较开心的，因为那意味着那就是这封信不用回，看看就可以，有人会回复的。

Concern

中文翻译成―关注‖，其实在外企里面，如果你的上司或老板要是说他很concern，他可不是只想告诉你他很关注这个case。这句话是暗示你做的事情有问题，你可要小心了。

潜台词：你这个事情也许会出岔子，你要好好注意，别弄砸了！

My understanding is …

这句话的字面意思是：―我的理解是…‖，往往是在你发表一个观点或看法时，对方会说―My understanding is …‖。这时候你要注意喽：他不是想让你听听他的理解是什么。而是想告诉你，你的理解有误，我再给你解释一下。

潜台词：老兄，你的想法错了，我说的这个才是正确答案呢。

Appreciate

好像口语里很少用到这个词来表达感谢，但是在email里，这个词可是使用率很高的。当事情自己解决不了的时候，需要别人帮忙的时候，或者是自己做错事无法

挽回的时候，一句―Your kind help should be appreciated。‖能够发挥很大的作用了。如果你想让对方快一点回复你的email,也可以在结尾写上―Your quick reply will be highly appreciated。‖也可以起到很好的push作用。

潜台词：如果业务还不熟悉，很多工作不会做，那你的嘴一定要甜，让人帮忙时就用appreciate，同事们也没有办法拒绝你了。

Involve

字面翻译成―介入‖。一件事情，在外企involve的老板越高层，事情就越复杂，Director(总监)要是involve了，那Manager(经理)就开始紧张；VP(副总裁)要是involve了，那整个部门相关人员都别想有好日子过，得加班加得四脚朝天。

潜台词：大佬很生气，后果很严重。

Aggressive

字面翻译成―进攻性的‖，在外企里面意思含糊，褒义的有"具有开拓精神的"、"有事业心的"，贬义的有"咄咄逼人的"、"喜欢没头脑乱闯的"、"容易得罪别人的"，反正意思可褒可贬，看你自己琢磨。如果说自己"aggressive"的，潜台词是：我可不是那种混日子的人，我是能干事的。

潜台词：一旦被别人说"very aggressive"，需要好好理解，也许人家是说：这人整天凶巴巴的，不好相处，做事没头没脑，老闯祸。但老板说你不够"aggressive"，那意思则是你不够积极，工作需要更主动些。

Unacceptable

字面意思是：不能接受。老外从小接受的教育是人要以表扬鼓励为主，所以老外批评人比较含蓄。说你这件事办的unacceptable，已经算是说的很重了，就是指你办的事情太差了，说不过去啊。中国老板在外企混久了，也便跟着拽起来，对你不满，写email给你，左一个unacceptable右一个unacceptable。

潜台词：你办的这是什么事啊，太不合我心意了，最好小心点。

Challenge

字面意思是挑战，但是在外企的英文中它不当―挑战‖讲而是―谴责、批评、指责‖。如果说，你被老板challenge了，那可不是老板挑战了你，而是说你遭到老板的批评。

潜台词：你得好好准备工作，否则谁都可以―挑战‖你！

Quota

员工的计划任务量，这个词对于很注重业绩的部门来说是个最敏感的词语了，比如销售部，他们最关心就是每个季度的quota是多少，自己如何才能完成这个quota。

潜台词：如果你没有完成公司制定的quota，那你后面的日子可就难过喽！

Follow up

意思是：跟办。外企老板，尤其是老外，很重视项目或工作的进度，而且要心里清楚是谁在负责，所以总喜欢问―这个case有没有人followup？‖，如果一个工作还没有结果，却没有人followup，那部门主管可就会成为直接负责人了。所以，每个主管也都很聪明，把自己手里面的所有case都分派给手下的员工，然后就由他们自己去followup。老板问起来，只要把员工名字告诉老板，然后说说简单情况就可以了。这也就是为什么外企员工的独立性都很强、效率很高的原因了。

潜台词：做事情得有始有终，不能没有人跟办执行。

To Do List

进入外企，如果你想有条不紊的完成手里面堆成小山的工作，而且不会误了deadline的话，那你的法宝就是To DoList。一定要做一个很有条理的Excel 表格，把项目的名称、期限、具体内容、特别注意、进展情况等都列成一个表，随时followup 自己的进度。这样，不仅能让自己变得有条理，而且在老板问起来的时候也好有个实实在在的东西给她/他看。同时，这也是日后写绩效评估的一个文字依据啊，何乐而不为呢？

潜台词：在外企可不能―光说不练‖，只有把该做的执行工作都写在清单里才能保质保量地完成工作。

Deadline

这个词是截止日期的意思。刚到外企的新手往往对手头的工作没有时间观念，不知道要在规定的时间内完成，也不知道问每一个任务的deadline是什么日期。最后，等真到了deadline还没完成，那你的死期可就真到了。所以，你一定要自己做一份To DoList(任务清单)，把每一项任务都拍好顺序，千万要写清楚交差的日期，准时完成。

潜台词：Deadline就是说到了规定的日期完不成任务，你可就离死不远了。

You deserve it

看过《杜拉拉升职记》的人，对这句话肯定不陌生。正像书里面提到的，这句话的确在外企里面很流行。不过他有两个意思，一个是褒义―当之无愧‖，另一个是贬义―你活该‖。所以，如果一是搞不清楚上级或同事说这句话的意思，那可要仔细品味了。不过大可放心，如果是上级直接对你说―You deserveit。‖，那肯定是在夸奖你呢。

潜台词：这句话虽然是外企流行用语，但是场合不适当的时候可要慎用啊。不然，得罪了同事你还不知道呢，小心人家找机会报仇，那你可就真―活该了‖。

Performance Evaluation

意思是：(定期的)员工个人评定。有的外企是一年做一次绩效评估，有的是每季度都要做，程序是：员工先在评估表上自己打分、写评语，然后由部门主管打分，两个人再一起沟通，并且制定下一年或下一季度的行动计划。这个评定在外企里非常重要，通过试用期需要评估，升职前也需要评估。通过评估可以让上司看到自己的成绩，也是和上司交流的一个好机会，从而发现自己的不足和有待提高的地方。

潜台词：拿Performance Evaluation不当回事的人，在外企绝对混不久的。

1. Don't talk negatively about people behind their backs. If you gossip, people won't confide in you. Mind your own business.

1. 不要在别人的背后说人坏话。你热衷流言蜚语的话，人们就不会相信你。多关注你自身的问题。

2. Try to work for someone who'll challenge your powers.You'll learn more in a year than 4 years of college.

2. 尝试为那些会对你的个人能力形成挑战的人工作。你会在一年的时间学习到超过大学四年的东西。

3. Successful bosses have good communication skills. They learn from people, including their employees.

3. 成功的领导都具有良好的沟通技巧。他会从别人身上学习，包括他自己的员工。

4. Work in such a way that makes your boss look good. It's not flattery.

4. 工作的时候尽可能使用会让你的上司感觉舒服的方式。这不是奉承。

5. On downsizing, the first to go are those with few friends. Bosses prefer competent people whom they respect.

5. 裁员的时候，最先离开的就是那些没什么朋友的人。老板们喜欢并尊重那些有能力的人。

6. Dress for the job you want, not the one you have. Let your dress reflect professionalism.

6. 为你想要的工作而穿着，而不是你现在做的工作而穿着。让你的穿着中透出一种专业感。

7. Workout to get in good physical shape. Unless exceptionally skilled, the unhealthy are at a comparative disadvantage.

7. 经常健身来保持良好的体型。除非是那些极具经验的员工，一般来说，不健康的人都处于一种相对不利的状态。

8. Personal integrity is crucial. Tell nothing but the truth. Bosses can forgive mistakes but if you lie, you're gone.

8. 个人诚信是至关重要的。只说实话。上司可以原谅你的错误，但是如果你说谎，你完了。

9. Be on time. Try to arrive few minutes early. It saves you from stress. You'll be much relaxed & work better.

9. 准时。尝试每次都早到几分钟。这会缓解你的紧张感。你会感到非常的放松，并且，可以工作地更好。

10. Strive your best to keep a deadline. If you cannot meet it, then apologize & ask for an extension.

10. 要努力在最后期限前完成任务。如果你确实无法完成，那么道歉并且要求一个延期。

11. Don't take things personally. If some people are unhappy with you, it's their problem. But always strive to give your best.

11. 不要清楚用事。如果有些人对你不满，那是他们的问题。但是记住，你自己要尽力做到最好。

12. If you must correct someone, don't get personal about it. Do it never in front of others.

12. 如果你一定要指正某人，不要参杂个人因素。而且绝对不要在别人面前做这件事情。

13. Spend some time alone everyday. What's the mission of my life? What do I want to be? And how to go about it.

13. 每天花一点时间独处。我生命的目标是什么？我想成为什么样的人？还有我该怎么样努力才能达到这个目标。

14. As you move along Plan A of your career, maintain a Plan B as well —an alternative course to rely.

14. 当你在职业生涯中执行你的A计划时，记得也保留计划B——一个你可以依靠的备用计划。

15. Always remember that the secret of success is passion. Always think big. Spread love & joy. You'll have blissful years ahead.

15. 永远记得成功的秘诀是热情。永远要志存高远并且分享你的爱和快乐。这样，你将拥有一个快乐的未来。

写邮件

If you're reading this, there's a good chance that you have an email account. You may well have several – perhaps separate accounts for professional and personal contacts.

如果你正在阅读这篇文章，你肯定有一个或若干个甚至是不同帐号的私人或办公邮箱。

It's easy to assume that we know how to use email effectively: it's been around for long enough. But if you find yourself struggling to communicate effectively by email, these six tips should help:

邮件这样的沟通方式早已经渗入到了我们的生活工作中，因此可以说大多数人都能有效地使用邮件与他人交流。但如果你发现自己还没做得足够有效，我想以下这六点可以帮到你：

1. Start With an Appropriate Salutation

邮件开头称呼要恰当：

Some people jump straight into the text of an email without so much as a "hi". It's polite to add a salutation, just as you would with a letter. That might look like:

有些人写邮件不喜欢加称呼，甚至连简单的―你好‖都忽略，直接开始正文内容。孰不知就像在传统的信件上一样，写上称呼是一种礼貌的象征。称呼可以这样写：#Dear Sir/Madam 亲爱的先生/女士

#Dear Mr. Johnson 亲爱的约翰逊先生

#Hi Sue 苏，你好

#Hello Fred 你好，福瑞德

Your salutation needs to be appropriate. If you're writing to a prospective employer, "Dear Mr. Johnson" is probably the best way to go. "Hi Bob" is going to look unprofessional.

称呼必须恰当。若邮件对象是你未来的上司，―亲爱的约翰先生‖这样的称呼应该为最得体的。像―你好，鲍勃‖更适用于随意的场合。

But don't assume that formality is always the right answer. If you're writing to a friend of a friend, using "Dear" plus their surname is going to seem oddly stilted.

那么，是不是正式的用语就万能呢？绝对不是。若你给你朋友的朋友写邮件，那用―亲爱的+姓‖就显得异常别扭。

If in doubt, "Dear [first name]" will usually work just fine.

当你判断不出哪种场合该用什么称呼合适，你可以使用―亲爱的+名‖来应付所有情况。

2. Get Straight to the Point

直奔主题

Your correspondent won't want to wade through paragraphs of waffle – so get straight to the point. If you're writing to someone out of the blue, don’t give them your life story before you make a request.

相信阅读你邮件的人不会愿意仔细浏览你那空洞无聊的长篇大论，所以你需要直奔主题。如果你想写封邮件安慰某个心灵受伤的朋友，开头先把你的建议亮出来，然后再用你的亲身经历来辅助说明。

Getting straight to the point might mean that the first line of your email (after the salutation) looks something like this:

直奔主题意味着邮件内容的第一行应该是这样：

#I'm working on an article about Acme Widgets for XYZ publication, and wondered if you had a few minutes to answer the following three questions.

我现在正在写一篇要交给某某出版社关于极致控件的文章，不知道您有没有时间回答3个问题呢？

#Could you supply me with a quote for the following project?

可否对下面的设计项目进行引证？

#I'd like to discuss the revisions with you. Would Tuesday at 2pm be a good time?

我想和你谈谈修订的事。这周二下午两点您有空吗？

#I've attached the documents you requested at our meeting yesterday.

昨天会议上您要求的文件已附上，请查收。

You may well need to include more details, but if you put the important point up front, your email is more likely to get a timely response. If your question comes too far down, the recipient may not even realise that you need a reply.

当然，你需要再增加更多的细节内容。若将邮件重点放到内容的开头，你将收到更加及时的回复信息。如果你的问题在邮件后头，收信人可能都不会意识到你在等他回复。

3. Keep it Short

内容言简意赅

Try to keep your email as short as possible. Make the paragraphs short, too – long paragraphs can be difficult to read and take in.

尽可能将你的邮件内容写得简单明了。文章太长不易阅读和吸收。

Do make sure you give enough information for your correspondent to be able to make a decision, if that's required. You might find that it's best to offer this as an attachment – you'll have more flex ibility over formatting, and your correspondent can print out the attachment easily.

若对方需要通过你的邮件来做决策，那你一定要在邮件中将相关信息写完整。为了能更灵活地排版，你可以把这些信息作成附件形式，以方便对方将其打印出来。

4. Use Numbered Points

将内容编号

If you've got several questions or points to make, it's very helpful to number them. This makes it easy for the other person to respond to each one, especially if some just require a yes/no response or a single word answer. For instance:

对于那些为了咨询或提供各种问题的邮件，最好将问题一点一点的列举出来，以便于他人对每个问题作答，尤其当某些人更倾向于对问题只回答―是‖和―否‖的时候。例如：

#Could you let me know:

能否告知：

#1. How much it would cost for the website design

1. 网站设计费用

#2. How much for the website design plus a tri-fold brochure

2. 网页设计加一份三页宣传册的费用

#3. Whether you could complete #2 by the end of April

3. 您能否在四月底完成第二点所述工作？

It's also useful to list your questions or points as bullets in this way; if you write a single paragraph, some of your questions might get missed.

将你的问题或观点用图标的方式罗列出来是很实用的，倘若你用一段话将几个点全部涵盖，那对方有可能会漏看其中的几点。

5. Re-read and Use Spell-Check

重新阅读一篇，校对拼写错误

A typo or spelling mistake can turn one word into an entirely different one. If you’re using email in a professional capacity, that mistake could be embarrassing – or even offensive. It might alter the whole meaning of your email: a missing ―not‖, for instance, could potentially cause problems.

排版或拼写错误有时能导致对一个单词的误解。尤其当你用邮件来沟通专业性内容时，这样的错误就很尴尬，甚至有些失礼。它可能改变你整个邮件的意思。比如：少写了个―不‖，就可能会引起某些问题。

Spell-check should help you avoid any silly mistakes – but use your eyes and brain too. There are plenty of words that spell-check won’t pick up. If you're emailing from a device with predictive text and an

auto-correct feature, make sure you always re-read what you’ve typed.

因此检查拼写将避免你犯这些低级错误，但这里强调——不仅仅用眼睛检查，还得用大脑思考。有些错误不一定能轻易检查出来。如果你的邮件系统有字句联想功能和自动纠错功能，一定要把写出来的内容再通读检查一遍。

6. Make Your Signature Useful

充分利用邮件签名

Do you have an email signature? (That's the text that appears automatically at the bottom of your email.) Some people don't use one at all; others have a funny quote or favorite saying.

你设置过邮件签名吗（它将会在你每次邮件内容的下方自动生成）？有些人从来都没有使用过它，但我们也看过一些非常有意思和哲理的签名。

Whether you're using email for professional or personal reasons, make your signature useful for both you and your recipient. That might mean:

无论你是为了工作还是私人聊天，加注签名对你和邮件接收者都有好处，因为这意味着可以：

Giving the link to your website

加上你的网页链接

Including your work address and/or phone number

写上你的工作地址或电话号码

Adding links to your social media accounts

注上你的社会媒体工具帐号（例如博客，微博，论坛）

Putting in a line to promote your recent book / blog / product

宣传你最新的书籍，博文或产品

If your email provider allows it, you may even want to create several signatures to use for different purposes (e.g. one for emailing friends, one for new business contacts).

有些邮箱甚至还提供用户根据不同目的设计不同签名的服务（比如：一个对朋友使用，一个对新结识的企业伙伴使用）。

职场：换工作前要做的四步准备

If you're looking for work and aren'thaving much luck in your current field, it's tempting to decide now isthe time for a career change。

如果你正在找工作，并且在目前的行业也没多少希望，那这时候考虑换工作听起来就很有诱惑力了。

But although it's always good to be flexible, it's also important to be realistic。

虽然灵活一点总是好的，但是现实也是很重要的。

"There's a bigger pool of more highlyqualified people who are willing to work for less money" in a downturn,says Richard Phillips, owner of Advantage Career Solutions。

Advantage Career Solutions公司的老总Richard Phillips说：―在经济低迷时期有大批比你更有资历的人愿意以更低的薪水接受工作。‖

Experts such as Phillips offer these four tips for ensuring a career change will work -- before you make the leap:

Phillips等专家提供了以下四点建议，确保你换工作成功，不过要在换工作之前实行：

1.Do your homework。做好功课。

Make sure you don't jump from one sinking industry to another. Ask, "is this a growth area?"

要确保你不是从一个濒临死亡的产业跳到了另外一个。要弄清楚这是否是个有潜力的行业？

You can start your research online,with government publications such as the Bureau of Labor Statistics'Occupational Outlook Handbook。

你可以从网上搜索资料，同时可以用《劳动统计局职业前景手册》之类的政府出版物做为辅助。

Also look at whether a particular specialty within your potential new field is in demand. For example,perhaps school districts in your area aren't hiring many elementary school teachers, but they do need specialized teachers。

另外，也要看看你要进入的行业是否有特别的专业要求。比如，你当地的学校可能不会聘请小学老师，但是却可能需要有专业技能的教师。

2.Talk to people。和别人谈谈。

Before you make a change, you need to find out "what the career and job really involve -- not your fantasy。

在你换工作之前，你要弄清楚这项工作或该领域实际上涉及到什么，不能只是一味假想。

For example, many careers, ranging from interior design to financial planning, may involve selling your services in addition to performing them. Or you may be enticed by thehigh average salary of your dream job, only to find that it's a fieldwhere a few people make a lot and most people make very little。

比如说，室内设计到财政规划等很多行业，既需要你出售服务还需要你实施服务。或许你会被你理想工作的高薪吸引，最后发现原来那个行业里只有少数人才能挣到大钱，大部分的人工资都很低。

To get the real story, talk to people who work in the field you're targeting. You can find them through your college alumni association, professional associations, and schools withprograms in the field。

想要知道实际情况，就和那些已经在你的理想行业工作的人士谈谈。你可以通过大学校友会，专业社团，或该行业的培训学校那里找到这样的专业人士。

3.Assess your experience。评估你的经验。

The lowest-risk decision for a hiringmanager is to choose someone who has done the job before. So if you tryto compete in a new field, you'll be at a disadvantage。

招聘经理做出的风险最低的决策就是聘请以前从事过该工作的候选人。所以如果你打算进军一个新行业，你就处于劣势了。

"It's just hard to sell yourself when you don't have any experience, or the experience that you do have is acomplete disconnect," Philips says. "You can't make your past notexist."

Philips说：―如果你没有任何经验，或已有的工作经验和目前应聘的工作毫无关系的话，你就很难推销自己了。你没办法抹杀自己的过去‖

This doesn't mean it's impossible tochange careers. But you may need to find a substitute for the experience you lack. One way to do this: networking。

但这也并不意味着转行业是不可能的。不过你可能需要找到一个优点来弥补工作经验的不足。有个方法就是：人际关系网。

"Does somebody know you from a former company?" Fireman asks. People are much more likely to take a risk onsomeone they have worked with in the past, even if it was in adifferent job. Volunteer experience can also help, Fireman said。

Fireman问：―是否有以前公司了解你的同事在呢？‖即使是在不同的工作岗位，人们也更愿意信任以前共事过的同事。Fireman还说，志愿者经历也是有用的。

4。Build a bridge。建一座桥。

Not all career changes are equally difficult. The hardest is to move to a field where none of your previous experience is relevant. Often, though, you can find a way tobuild on your previous experience while doing something new。

换工作的难度并不是个个相当的。最难的是进入到一个与你以前的工作经历完全不相关的行业。不过，通常来说，你可以找到一个途径在尝试新事物的同时，应用自己以前的经验。

Consider staying in your industry butmoving to a new role so you can play up your industry knowledge. Or you could keep working in finance, for example, but for a biotech company instead of a publisher. In that case, you can show that you have already done the job, even if the industry is new。

你可以考虑呆在你目前的行业，不过换个新的岗位，这样你就可以积累行业知识。

比如，你可以继续做金融方面的工作，但并不是为一家出版社工作，而是为一家生物科技公司工作。这样的话，即使是在新行业，你也可以说自己已经有了这样的工作经验了。

职场：7种员工素质惊艳你的老板

1. Be Productive工作高效

Surprising your manager with peakproductivityis a surefireway to impress and prove you are a valuableassetto the company. If you feel your productivity slipping, take strides to step up your game and increase your daily and weekly output.

向老板展示你超高的工作效率绝对是惊艳老板、向其证明你是公司的宝贵财富的好方法。如果你觉得工作效率在下降，那就要尽快赶上大部队，并提高你的日产出量和周产出量。

2. Speak up 及时沟通

Talk to your direct manager, teammates, and HR when you have questions, ideas, or concerns. Everyone appreciates clear communication and brainstorming, and the healthiest way to get support is to ask for it.

如果你遇到问题、有了新想法或者打算，你就应该及时和你的老板、合作伙伴、还有人事经理沟通交流。所有人都喜欢真诚的交流和集思广益，而且这也是得到别人支持的好方法。

3. Follow through坚持到底

If you said you would do something or were assigned to do something, do it. It's quite simple, really.

如果你承诺要做某事，或者你被安排完成某项任务，那你就去做。这个道理很简单，没什么好说的。

4. Be Honest 诚实坦率

Lying never helps anyone grow. Be honest about your efforts, workload, skills, and needs. Your boss will appreciate your frankness. She may even be able to help you.

撒谎永远不可能助你进步。诚实对待你的努力、你的工作、你的技能和你的需求。老板会欣

赏你的坦率，甚至还可能助你一臂之力。

5. Be a Team Player团队合作

It's crucialto speak up for yourself, but don't excludeyourself from your department or unit. Work with your co-workers to meet your common goal.

脱颖而出很重要，但也不要忘了你是团队的一员，你要和同事合作才能完成你们的共同目标。

6. Show Gratitude学会感恩

Everyone loves feeling loved. You welcome feedback, rewards, and recognitionfrom your boss, and she will do the same. When she sneaksyou a small gift, compliment, or helpful tip, thank her in person, in an email, or in a handwritten note. Illustratinghow much her effort means to you will encourage her to keep the gratitudecoming.

每个人都喜欢被爱的感觉。你希望从老板那里得到反馈、表扬和认可，老板也是一样。当老板给你送了个小礼物，或是对你赞扬了一番，又或者给你帮了把手，记住要感谢老板，无论你是当面感谢也好，还是通过邮件或者手写的小卡片也好，表达你对老板的感谢之情会让老板也备受鼓舞。相对地，她也会感谢你。

7. Have a Healthy Work-Life Balance 平衡工作与生活

Your boss expects you to work diligentlyand be productive, but she doesn't expect you to live for work. Maintaining a healthy work-life balance will make you a happier person at home and at work. Everyone wins.

老板当然希望你工作认真又高效，但是，老板不希望你只会工作。平衡好工作与生活的关系会让你在家在单位都感到更快乐。这就是共赢。