产业园区的概念word版本

产业园区的概念word版本
产业园区的概念word版本

产业园区的概念

概念

产业园区这一现象最早于19世纪末作为一种促进、规划和管理工业发展的手段在工业化国家出现。世界上最早出现的产业园区主要有英国的Manchester工业中心和美国的Stanford工业园。

根据当前我国各地的产业园区设立和建设情况,结合联合国环境规划署的定义,对产业园区可作出这样的定义:是指一个国家或地区的政府通过行政或市场化等多种手段,划出一块区域,制定长期和短期发展规划和政策,建设和完善适于工业企业进驻和发展的各种环境,聚集大量企业或产业,使之成为产业集约化程度高、产业特色鲜明、集群优势明显、功能布局完整的现代化产业分工协作区和实施工业化的有效载体,包括各类高新技术产业开发区、经济技术开发区、工业园、特色工业小区、技术示范区等。

功能

1. 资源集聚功能

2. 企业孵化功能

3. 技术渗透功能

4. 示范带动功能

5. 外围辐射功能

产业集群发展集中-集聚-集群集中在集群发展的起始阶段——集中过程中产业园区的政策环境要素和设施配套要素是吸引园外企业入驻的最大原因。

在此阶段园内企业因为地理上的集中而形成了有别于分散的单个企业的生产效率优势和成本优势,即基于资源共享的效率优势和基于议价能力提升的成本优势。但是,由于集中仅仅是整个集群过程的最初状态初步地表现出集群的地理集中性特点,产业关联及其薄弱,不能形成相互配套的产业协作和产业链关系产业层面的集群优势几乎为零。同时园区企业对地域的嵌入性和依附性不强。

因此,处于集中阶段的产业园区产业集群利用空间上集中的已基本形成了园区经济总量上的规模赋予了集群企业一定的竞争优势但难以较好发挥集群的外部规模效应。

集聚

产业园区由集中而集聚的提升,是产业园区向集群方向发展的中间阶段,在此提升过程中,园区企业依托的主要是区位优势、产业基础、市场规范和服务配套要素,四者构成了园区企业向某一产业集聚的基本条件。由此,在具备了上述四大要素的企业集中的园区中,产业具备了明显的行业特征,产业园区的发展指向了特定的产业,从而形成集聚。

此时,产业园区的竞争优势逐步扩大,生产效率优势一方面表现为基于资源共享的效率提高,另一方面表现为专业分工引起的效率提升,产业园区内的产业协作增强,企业间的合作规模扩大,使得成本优势覆盖了生产成本和交易成本两大部分。

集群

集群是产业园区的发展方向,而集群形成的基本要件除了上述两阶段的要素外,还必须具备人文环境、集群特色、产业配套及创新企业家群体四大要素。

真正意义上的产业集中,例如中关村、硅谷、新竹等,都具备了地理集中性、根植性、柔性精专、合作网络性、创新性、自组织性等特征创新体系逐步形成产业园区的发展进入新的层次。同时,产业园区也不再是集中于集聚状态下的“松脚型”的产业园区而是嵌入本地社会文化中的园区集群。

辐射接受中心-向内辐射中心-向外辐射中心

辐射接受中心

在辐射接受中心的产业园区产业集群层次上,园区进入集群发展阶段,相对集聚,辐射接受中心的产业形成了明显的优势产业显示出较好的产业链效应和较强的产业竞争力。但是辐射接受中心往往只实现了产业园区的生产加工功

能园区功能相对简单其竞争力的提升相对而言是被动的有赖于外部技术的流入。

因此此类园区具备一定的集群优势与产业竞争力但产业升级与竞争力提升主要依靠接受外部产业辐射。

向内辐射中心

辐射接受中心发展到一定阶段,产业园区的产业集群将超越生产加工的简单功能,而跃升到向内辐射中心的层次。在此阶段产业园区的优势产业形成了面向集群内部辐射作用即优势产业中的具备了较高的研发、生产、营销、管理等各方面实力的龙头企业首先产生了寻找新技术、开拓新市场的意识并在市场竞争中不断扩张从而对园区集群内部相对弱小的企业发挥辐射作用和示范效应带动整个集群共同提升竞争力。产业集群的竞争优势充分扩大到整个地域范围区域品牌逐步形成区域创新功能得到发挥集群在当地的根植性也有所增强。

向外辐射中心

向外辐射中心具有强大的品牌效应和技术输出效应,是所属行业的品牌中心和技术创新中心,它不仅对园内企业有辐射力,使集群整体呈上升式发展,同时对于同行业的园外企业都有极强的示范效应和辐射力使大批的外部企业成为其代工生产企业,甚至使外部企业形成专门的集群为其提供配套支持。

分散的企业由集中而集聚而集群,产业园区的集群由辐射接受中心而向内辐射中心而向外辐射中心,这就是产业园区产业集群发展的基本逻辑轨迹。

新版新概念英语第一册课文PDF

Lesson 1 Excuse me! 对不起! Listen to the tape then answer this question. Whose handbag is it? 听录音,然后回答问题,这是谁的手袋? Excuse me! Yes? Is this your handbag? Pardon? Is this your handbag? Yes, it is. Thank you very much. New Word and expressions 生词和短语 excuse v. 原谅 me pron. 我(宾格) yes

adv. 是的 is v. be 动词现在时第三人称单数 this pron.这 your possessive adjective 你的,你们的handbag n. (女用)手提包 pardon int. 原谅,请再说一遍 it pron.它 thank you 感谢你(们) very much 非常地

参考译文 对不起 什么事? 这是您的手提包吗? 对不起,请再说一遍。 这是您的手提包吗? 是的,是我的。非常 感谢! Lesson 3 Sorry, sir. 对不起,先生。 Listen to the tape then answer this question. 听录音,然后回答问题。这位男士有没有要回他的雨伞? My coat and my umbrella please. Here is my ticket. Thank you, sir. Number five. Here's your umbrella and your coat.

(完整版)新概念英语第一册课文版(最新整理)

Lesson1: Excuse me! Excuse me! Yes? Is this your handbag? Pardon? Is this your handbag? Yes, it is. Thank you very much. Lesson 3:Sorry sir. My coat and my umbrella please. Here is my ticket. Thank you sir. Number five. Here is your umbrella and your coat. This is not my umbrella. Sorry sir. Is this your umbrella? No, it isn't. Is this it? Yes, it is. Thank you very much. Lesson 5: Nice to meet you. Good morning. Good morning, Mr. Blake. This is Miss Sophie Dupont. Sophie is a new student. She is a French. Sophie, this is Hans. He is German. Nice to meet you. And this is Naoko.

She’s Japanese. Nice to meet you. And this is Chang-woo. He’s Korean. (朝鲜人) Nice to meet you. And this is Luming. He’s Chinese. Nice to meet you. And this is Xiaohui. She’s Chinese, too. Nice to meet you. Lesson 7: Are you a teacher? I’m a new student. My name’s Robert. Nice to meet you. My name’s Sophie. Are you French? Yes, I’m. Are you French, too? No, I’m not. What nationality are you? I’m Ital ian. Are you a teacher? No, I’m not. What’s your job? I’m a keyboard operator. What’s your job? I’m an engineer. Lesson 9: How are you today? Hello, Helen. Hi, Steven. How are you today?

新概念英语第一册课文word版

Lesson 1: Excuse me! Excuse me! [劳驾,请问,对不起] Yes? Is this your handbag? [handbag的发音,当两个爆破音连在一起时前一个失去爆破,故读作:han(d)bag] Pardon? [请原谅,请再说一遍。完整句型:I beg your pardon?] Is this your handbag? Yes, it is. Thank you very much. [亦可用Thank you或Thanks,表示强调时用Thanks a lot] 笔记: 1、excuse 1)v. 原谅。eg. Excuse me. 请原谅,劳驾。 2)n. 借口。eg. It‘s an excuse. 那是一个借口 2、me pron. 我(宾格) eg. He loves me. 他爱我。 eg. She cheats me. 她骗我。 eg. Please tell me. 请告诉我。 3、Excuse me的用法。打搅别人时,常被译作“劳驾” 1)为了要引起别人的注意 eg. Excuse me, Is this your handbag? 2) 要打扰某人或要打断别人的话 Eg. Excuse me. May I ask you a question?

3) 向陌生人问路 Eg. Excuse me. Could you please tell me the way to the railway station? 劳驾,请问去火车站的路怎么走呢? 4) 向某人借东西 Eg. Excuse me. Can I borrow your pen? 打扰下,可不可以接你的钢笔用下啊? 5)需要从别人身边挤过或让别人给自己让路 Eg. Excuse me. Could you please make some room for me? 劳驾,借过下一下。 6)要求在宴会或会议中途中离开一会儿 Eg. Excuse me. May I leave for a little while? 对比起,我离开一下。 4、sorry 用于当你做错事而向别人道歉的时候,表示“对不起” 1)请问几点了? Eg. Excuse me. What time is it? 2) 不小心把水弄到了别人身上。 Eg. Sorry. 或者I‘m sorry! 3)对不起,我先失陪一下 Eg. Excuse me. 4) 误解了别人的意思 Eg. Sorry. 5、Yes 1) adv. 是的(对一般疑问句的肯定回答) Eg. Are you mad? 你疯了吗? ----- Yes, I am. 是的,我疯了

新概念英语第一册课文(背诵版)

Lesson 1 Excuse me! Excuse me! Yes? Is this your handbag? Pardon? Is this your handbag? Yes, it is. Thank you very much. Lesson 3 Sorry, sir. My coat and my umbrella please. Here is my ticket. Thank you, sir. Number five. Here's your umbrella and your coat. This is not my umbrella. Sorry sir. Is this your umbrella? No, it isn't. Is this it? Yes, it is. Thank you very much. Lesson 5 Nice to meet you : Good morning. STUDENTS: Good morning, Mr. Blake. MR. BLAKE: This is Miss Sophie Dupont. Sophie is a new is French. MR. BLAKE: Sophie, this is is German. HANS: Nice to meet you. MR. BLAKE: And this is 's Japanese. NAOKO: Nice to meet you. MR. BLAKE: And this is 's Korean. CHANG-WOO: Nice to meet you. MR. BLAKE: And this is is Chinese. LUMNG: Nice to meet you. MR. BLAKE: And this is 's Chinese, too. XIAOHUI: Nice to meet you. Lesson 7 Are you a teacher? ROBERT: I am a new name's Robert. SOPHIE: Nice to meet you. My name's Sophie. ROBERT: Are you French? SOPHIE: Yes, I am. SOPHIE: Are you French too? ROBERT: No, I am not. SOPHIE: What nationality are you? ROBERT: I'm Italian. ROBERT: Are you a teacher? SOPHIE: No, I'm not. ROBERT: What's your job? SOPHIE: I'm a keyboard operator. SOPHIE: What's your job? ROBERT: I'm an engineer. Lesson 9 How are you today? STEVEN: Hello, Helen. HELEN: Hi, Steven. STEVEN: How are you today? HELEN: I'm very well, thank you. And you? STEVEN: I'm fine, thanks. STEVEN: How is Tony? HELEN: He's fine, thanks. How's Emma? STEVEN: She's very well, too, Helen. STEVEN: Goodbye, to see you. HELEN: Nice to see you, too, Steven. Goodbye. Lesson 11 Is this your shirt? HEACHER:Whose shirt is that? HEACHER:Is this your shirt, Dave? DAVE: No. Sir. It's not my shirt. DAVE: This is my shirt. My shirt's blue. TEACHER: Is this shirt Tim's? DAVE: Perhaps it is, 's shirt's white. HEACHER:Tim! TIM: Yes, sir? HEACHER:Is this your shirt? TIM: Yes, sir. HEACHER:Here you are. Catch! TIM: Thank you, sir. Lesson 13 A new dress LOUISE: What colour's your new dress? ANNA: It's green. ANNA: Come upstairs and see it. LOUISE: Thank you. ANNA: Look!Here it is! LOUISE: That's nice 's very smart. ANNA: My hat's new, too. LOUISE: What colour is it? ANNA: It's the same 's green, too. LOUISE: That is a lovely hat! Lesson 15 Your passports, please. CUSTOMS OFFICER: Are you Swedish? GIRLS: No, we are are Danish. CUSTOMS OFFICER: Are your friends Danish, too? GIRLS: No, they aren't. They are Norwegian. CUSTOMS OFFICER: Your passports, please. GIRLS: Here they are. CUSTOMS OFFICER: Are these your cases? GIRLS: No, they aren't. GIRLS: Our cases are brown. Here they are. CUSTOMS OFFICER: Are you tourists? GIRLS: Yes, we are. CUSTOMS OFFICER: Are your friends tourists too? GIRLS: Yes, they are. CUSTOMS OFFICER: That's fine. GIRLS: Thank you very much. 1

新概念英语第一册课文及翻译

新概念英语第一册 Lesson1: Excuse me! Excuse me! Yes? Is this your handbag? Pardon? Is this your handbag? Yes, it is. Thank you very much. 对不起 什么事? 这是您的手提包吗? 对不起,请再说一遍。 这是您的手提包吗? 是的,是我的。 非常感谢! Lesson 3:Sorry sir. My coat and my umbrella please. Here is my ticket. Thank you sir. Number five. Here is your umbrella and your coat. This is not my umbrella. Sorry sir. Is this your umbrella? No, it isn't. Is this it? Yes, it is. Thank you very much. 请把我的大衣和伞拿给我。 这是我(寄存东西)的牌子。 谢谢,先生。 是5号。 这是您的伞和大衣 这不是我的伞。 对不起,先生。 这把伞是您的吗? 不,不是! 这把是吗? 是,是这把 非常感谢。 Lesson 5: Nice to meet you. Good morning.

Good morning, Mr. Blake. This is Miss Sophie Dupont. Sophie is a new student. She is a French. Sophie, this is Hans. He is German. Nice to meet you. And this is Naoko. She’s Japanese. Nice to meet you. And this is Chang-woo. He’s Korean. Nice to meet you. And this is Luming. He’s Chinese. Nice to meet you. And this is Xiaohui. She’s Chinese, too. Nice to meet you. 布莱克先生:早上好。 学生:早上好,布莱克先生。 布莱克先生:这位是索菲娅.杜邦小姐。索菲娅是个新学生。她是法国人。布莱克先生:索菲娅,这位是汉斯。他是德国人。 汉斯:很高兴见到你。 布莱克先生:这位是直子。她是日本人。 直子:很高兴见到你。 布莱克先生:这位是昌宇。他是韩国人。 昌宇:很高兴见到你。 布莱克先生:这位是鲁明。他是中国人。 鲁明:很高兴见到你。 布莱克先生:这位是晓惠。她也是中国人。 晓惠:很高兴见到你。 Lesson 7: Are you a teacher? I’m a new student. My name’s Robert. Nice to meet you. My name’s Sophie. Are you French? Yes, I’m. Are you French, too? No, I’m not. What nationality are you? I’m Italian.

新概念英语第一册课文全中文

新概念英语第一册课文(全中文)$课文1对不起! 1对不起 2什么事? 3这是您的手提包吗? 4对不起,请再说一遍。 5这是您的手提包吗? 6是的,是我的。 7非常感谢! $课文3对不起,先生。 8请把我的大衣和伞拿给我。 9这是我(寄存东西)的牌子。 10谢谢,先生。 11是5号。 12这是您的伞和大衣 13这不是我的伞。 14对不起,先生。 15这把伞是您的吗? 16不,不是! 17这把是吗? 18是,是这把 19非常感谢。 $课文5很高兴见到你。 20早上好。 21早上好,布莱克先生。 22这位是索菲娅 23索菲娅是个新学生。 24她是法国人。 25索菲娅,这位是汉斯。 26他是德国人。 27很高兴见到你。 28这位是直子。 29她是日本人。 30很高兴见到你。 31这位是昌宇。 32他是韩国人。 33很高兴见到你。 34这位是鲁明。 35他是中国人。 36很高兴见到你。 37这位是晓惠。 38她也是中国人。 39很高兴见到你。 $课文7你是教师吗?

40我是个新学生, 41我的名字叫罗伯特。 42很高兴见到你。 43我的名字叫索菲娅。 44你是法国人吗? 45是的,我是法国人。 46你也是法国人吗? 47不,我不是。 48你是哪国人? 49我是意大利人。 50你是教师吗? 51不,我不是。 52你是做什么工作的? 53我是电脑录入员。 54你是做什么工作的? 55我是工程师。 $课文9今天好吗? 56你好,海伦 57你好,史蒂文 58你今天好吗? 59很好,谢谢你。 60你好吗? 61很好,谢谢。 62托尼好吗? 63他很好,谢谢。 64埃玛好吗? 65她也很好,海伦。 66再见,海伦。 67见到你真高兴。 68我见到你也很高兴,史蒂文。69再见。 $课文11这是你的衬衫吗? 70那是谁的衬衫? 71戴夫,这是你的衬衫吗? 72不,先生。 73这不是我的衬衫。 74这是我的衬衫。 75我的衬衫是蓝色的。 76这件衬衫是蒂姆的吗? 77也许是,先生。 78蒂姆的衬衫是白色的。 79蒂姆! 80什么事,先生。 81这是你的衬衫吗? 82是的,先生。 83给你。

新概念英语1册 课文 完整版

新概念英语1册课文完整版 学习新概念英语计划建议: 1、第一步:先背单词,不要去看课文。 2、第二步:听录音,看看自己是否能听懂,是否能用英文把课文写出来。 3、第三步:通过自学导读理解课文的关键语句。 4、第四步:做完教材中的所有练习。 5、学新概念最有效的方式就是背诵课文了。建议能将整个课文背诵出来。也不需要完全背诵,只要能照着中文背诵出来就可以了。 Lesson 1 Excuse me! 对不起! Excuse me! Yes? Is this your handbag? Pardon? Is this your handbag? Yes, it is. Thank you very much. 参考译文 对不起

什么事? 这是您的手提包吗? 对不起,请再说一遍。 这是您的手提包吗? 是的,是我的。 非常感谢! Lesson 3 Sorry, sir. 对不起,先生。 My coat and my umbrella please. Here is my ticket. Thank you, sir. Number five. Here's your umbrella and your coat. This is not my umbrella. Sorry sir. Is this your umbrella? No, it isn't. Is this it? Yes, it is. Thank you very much.

参考译文 请把我的大衣和伞拿给我。 这是我(寄存东西)的牌子。 谢谢,先生。 是5号。 这是您的伞和大衣 这不是我的伞。 对不起,先生。 这把伞是您的吗? 不,不是! 这把是吗? 是,是这把 非常感谢。 Lesson 5 Nice to meet you 很高兴见到你。 MR. BLAKE: Good morning. STUDENTS: Good morning, Mr. Blake. MR. BLAKE: This is Miss Sophie Dupont. Sophie is a new student. She is French.

新概念英语第一册课文pdf版下载

新概念英语第一册课文pdf版下载新概念英语第一册学习资料免费下载:vickey新概念英语新概念英语第一册视频免费下载:vickey新概念英语视频课文31-41 Lesson31: Where’s Sally? Where’s Sally, Jack? She’s in the garden, Jane. What’s she doing? She’s sitting under the tree. Is Tim in the garden, too? Yes, he is. He’s climbing the tree. I beg your pardon? Who’s climbing the tree. Tim is. What about the dog? The dog’s in the garden, too. It’s run ning across the grass. It’s running after a cat. 参考译文 琼:杰克,萨莉在哪儿?

杰克:她在花园里,琼。 琼:她在干什么? 杰克:她正在树荫下坐着。 琼:蒂姆也在花园里吗? 杰克:是的,他也在花园里。他正在爬树。 琼:你说什么?谁在爬树? 杰克:蒂姆在爬树。 琼:那么狗呢? 杰克:狗也在花园里。它正在草地上跑, 在追一只猫。 Lesson 33: A fine day It’s a fine day today. There are some clouds in the sky, but the sun is shining. Mrs. Jones’s with his family. They are walking over the bridge. There are some boats on the river. Mrs. Jones and his wife are looking at them. Sally is looking at a big ship. The ship is going under the bridge. Tim is looking at an aeroplane.

新概念英语第一册课文

新概念英语第一册课文(1) 2009-12-19 22:37 Excuse me! 对不起! Yes? 什么事? Is this your handbag? 这是您的手提包吗? Pardon? 对不起,请再说一遍。 Is this your handbag? 这是您的手提包吗? Yes, it is. 是的,是我的。 Thank you very much. 非常感谢! --------1---------- My coat and my umbrella please. Here is my ticket.请把我的大衣和伞拿给我。这是我的牌子。 Thank you, sir. Number five. Here's your umbrella and your coat.谢谢,先生。是5号。这是您的伞和大衣。 This is not my umbrella. 这不是我的伞。 Sorry sir. Is this your umbrella? 对不起,先生。这把伞是您的吗? No, it isn't. 不,不是! Is this it? 这把是吗? Yes, it is. 是,是这把。 Thank you very much. 非常感谢。 ----------3--------- MR. BLAKE: Good morning. 布莱克先生:早上好。 STUDENTS: Good morning, Mr. Blake. 学生:早上好,布莱克先生。 MR. BLAKE: This is Miss Sophie Dupont. Sophie is a new student. She is French. Sophie, this is Hans. He is German.布莱克先生:这位是索菲娅.杜邦小姐。索菲娅是个新学生。她是法国人。索菲娅,这位是汉斯。他是德国人。 HANS: Nice to meet you. 汉斯:很高兴见到你。 MR. BLAKE: And this is Naoko. She's Japanese.布莱克先生:这位是直子。她是日本人。 NAOKO: Nice to meet you. 直子:很高兴见到你。 MR. BLAKE: And this is Chang-woo. He's Korean.布莱克先生:这位是昌宇。他是韩国人。 CHANG-WOO: Nice to meet you. 昌宇:很高兴见到你。 MR. BLAKE: And this is Luming. He is Chinese.布莱克先生:这位是鲁明。他是中国人。 LUMNG: Nice to meet you. 鲁明:很高兴见到你。 MR. BLAKE: And this is Xiaohui. She's Chinese, too.布莱克先生:这位是晓惠。她也是中国人。XIAOHUI: Nice to meet you. 晓惠:很高兴见到你。------------5----------- ROBERT: I am a new student. My name's Robert.罗伯特:我是个新学生,我的名字叫罗伯特。SOPHIE: Nice to meet you. My name's Sophie.索菲娅:很高兴见到你。我的名字叫索菲娅。ROBERT: Are you French? 罗伯特:你是法国人吗? SOPHIE: Yes, I am. Are you French too?索菲娅:是的,我是法国人。你也是法国人吗? ROBERT: No, I am not. 罗伯特:不,我不是。 SOPHIE: What nationality are you?索菲娅:你是哪国人? ROBERT: I'm Italian. Are you a teacher?罗伯特:我是意大利人。你是教师吗? SOPHIE: No, I'm not. 索菲娅:不,我不是。 ROBERT: What's your job? 罗伯特:你是做什么工作的? SOPHIE: I'm a keyboard operator. What's your job?索菲娅:我是电脑录入员。你是做什么工作的?

(完整版)新概念英语第一册课文

新概念课文文本第一册(1-11课) Lesson 1 Excuse me! 对不起! Listen to the tape then answer this question. Whose handbag is it? 听录音,然后回答问题,这是谁的手袋? Excuse me! Yes? Is this your handbag? Pardon? Is this your handbag? Yes, it is. Thank you very much. New Word and expressions 生词和短语 excuse v. 原谅 me pron.我(宾格) yes adv. 是的 is v. be 动词现在时第三人称单数 this pron.这 your possessive adjective 你的,你们的 handbag n. (女用)手提包 pardon int. 原谅,请再说一遍 it pron.它

thank you 感谢你(们) very much 非常地 参考译文 对不起 什么事? 这是您的手提包吗? 对不起,请再说一遍。 这是您的手提包吗? 是的,是我的。 非常感谢! Lesson 3 Sorry, sir. 对不起,先生。 Listen to the tape then answer this question. 听录音,然后回答问题。这位男士有没有要回他的雨伞? My coat and my umbrella please. Here is my ticket. Thank you, sir. Number five. Here's your umbrella and your coat. This is not my umbrella. Sorry sir. Is this your umbrella? No, it isn't. Is this it? Yes, it is. Thank you very much. New words and Expressions 生词和短语 umbrella n. 伞

新概念英语第一册课文1-143

新概念英语第一册课文1-143 案场各岗位服务流程 销售大厅服务岗: 1、销售大厅服务岗岗位职责: 1)为来访客户提供全程的休息区域及饮品; 2)保持销售区域台面整洁; 3)及时补足销售大厅物资,如糖果或杂志等; 4)收集客户意见、建议及现场问题点; 2、销售大厅服务岗工作及服务流程 阶段工作及服务流程 班前阶段1)自检仪容仪表以饱满的精神面貌进入工作区域 2)检查使用工具及销售大厅物资情况,异常情况及时登记并报告上级。 班中工作程序服务 流程 行为 规范 迎接 指引 递阅 资料 上饮品 (糕点) 添加茶水 工作 要求 1)眼神关注客人,当客人距3米距离 时,应主动跨出自己的位置迎宾,然后 侯客迎询问客户送客户

注意事项 15度鞠躬微笑问候:“您好!欢迎光临!”2)在客人前方1-2米距离领位,指引请客人向休息区,在客人入座后问客人对座位是否满意:“您好!请问坐这儿可以吗?”得到同意后为客人拉椅入座“好的,请入座!” 3)若客人无置业顾问陪同,可询问:请问您有专属的置业顾问吗?,为客人取阅项目资料,并礼貌的告知请客人稍等,置业顾问会很快过来介绍,同时请置业顾问关注该客人; 4)问候的起始语应为“先生-小姐-女士早上好,这里是XX销售中心,这边请”5)问候时间段为8:30-11:30 早上好11:30-14:30 中午好 14:30-18:00下午好 6)关注客人物品,如物品较多,则主动询问是否需要帮助(如拾到物品须两名人员在场方能打开,提示客人注意贵重物品); 7)在满座位的情况下,须先向客人致歉,在请其到沙盘区进行观摩稍作等

待; 阶段工作及服务流程 班中工作程序工作 要求 注意 事项 饮料(糕点服务) 1)在所有饮料(糕点)服务中必须使用 托盘; 2)所有饮料服务均已“对不起,打扰一 下,请问您需要什么饮品”为起始; 3)服务方向:从客人的右面服务; 4)当客人的饮料杯中只剩三分之一时, 必须询问客人是否需要再添一杯,在二 次服务中特别注意瓶口绝对不可以与 客人使用的杯子接触; 5)在客人再次需要饮料时必须更换杯 子; 下班程 序1)检查使用的工具及销售案场物资情况,异常情况及时记录并报告上级领导; 2)填写物资领用申请表并整理客户意见;3)参加班后总结会; 4)积极配合销售人员的接待工作,如果下班时间已经到,必须待客人离开后下班;

(完整word版)新概念英语第一册课文

新概念英语第一册课文 *课文1 对不起! Excuse me! Whose handbag is it? 这是谁的手袋? 1. Excuse me! 对不起 2. Yes? 什么事? 3. Is this your handbag? 这是您的手提包吗? 4. Pardon? 对不起,请再说一遍。 5. Is this your handbag? 这是您的手提包吗? 6. Yes, it is. 是的,是我的。 7. Thank you very much. (等于thanks a lot) 非常感谢! 课文2 Is this your……?这是你的……吗? *课文3 Sorry, sir.对不起,先生。 Does the man get his umbrella back? 这位男士有没有要回他的雨伞? 8. My coat and my umbrella please. 请把我的大衣和伞拿给我。 9. Here is my ticket. 这是我(寄存东西)的牌子。 10. Thank you, sir.

谢谢,先生。 11. Number five. 是5号。 12. Here's your umbrella and your coat. 这是您的伞和大衣 13. This is not my umbrella. 这不是我的伞。 14. Sorry, sir. 对不起,先生。 15. Is this your umbrella? 这把伞是您的吗? 16. No, it isn't. 不,不是! 17. Is this it? 这把是吗? 18. Yes, it is. 是,是这把 19. Thank you very much. 非常感谢。 *课文4 Is this your……?这是你的……吗?*课文5 Nice to meet you.很高兴见到你。 Is Chang-woo Chinese ? 昌宇是中国人吗?20. Good morning. 早上好。 21. Good morning, Mr. Blake. 早上好,布莱克先生。 22. This is Miss Sophie Dupont. 这位是索菲娅.杜邦小姐。 23. Sophie is a new student. 索菲娅是个新学生。

新概念英语第1册课文及详解

新概念英语第一册 Lesson 1 Excuse me! 对不起! Excuse me! Yes? Is this your handbag?n Pardon? Is this your handbag? Yes, it is. Thank you very much. Lesson 3 Sorry, sir. 对不起,先生。 My coat and my umbrella please. Here is my ticket. Thank you, sir. Number five. Here's your umbrella and your coat. This is not my umbrella. Sorry sir.Is this your umbrella? No, it isn't. Is this it? Yes, it is. Thank you very much. Lesson 5 Nice to meet you 很高兴见到你。 MR. BLAKE: Good morning. STUDENTS: Good morning, Mr. Blake. MR. BLAKE: This is Miss Sophie Dupont. Sophie is a new student. She is French. MR. BLAKE: Sophie, this is Hans. He is German. HANS: Nice to meet you. MR. BLAKE: And this is Naoko. She's Japanese. NAOKO: Nice to meet you. MR. BLAKE: And this is Chang-woo. He's Korean. CHANG-WOO: Nice to meet you. MR. BLAKE: And this is Luming. He is Chinese. LUMNG: Nice to meet you. MR. BLAKE: And this is Xiaohui. She's Chinese, too. XIAOHUI: Nice to meet you. Lesson 7 Are you a teacher? 你是教师吗? ROBERT: I am a new student. My name's Robert. SOPHIE: Nice to meet you.My name's Sophie. ROBERT: Are you French? SOPHIE: Yes, I am. SOPHIE: Are you French too? ROBERT: No, I am not. SOPHIE: What nationality are you? ROBERT: I'm Italian. ROBERT: Are you a teacher? SOPHIE: No, I'm not. ROBERT: What's your job? SOPHIE: I'm a keyboard operator. SOPHIE: What's your job? ROBERT: I'm an engineer. Lesson 9 How are you today? 今天好吗? STEVEN: Hello, Helen.

新概念英语第一册课文下载

新概念英语第一册课文下载 新概念英语第一册学习资料免费下载:vickey新概念英语 新概念英语第一册视频免费下载:vickey新概念英语视频 1The nursery is bright and cheerful. A pleasant B clean C peaceful D large 2 This kind of material was seldom used in building houses during the Middle Ages. A never B rarely C often D only 3 People from many places were drawn to the city by its growing economy. A fetched B carried C attracted D pushed 4 The soldier displayed remarkable courage in the battle. A placed B showed C pointed D decided 5How do you account for your absence from the class last Thursday? A explain B examine C choose D expand 6About one quarter of the workers in the country are employed in factories A third B fourth C tenth D fifteenth 7 She was grateful to him for being so good to her. A careful B hateful C beautiful D thankful 8 There are only five minutes left, but the outcome of the match is still in doubt. A result B judgement C estimation D event 9 He is certain that the dictionary is just what I want. A sure B angry

(完整版)新概念英语第一册课文(word版)

新概念英语第一册课文(word版)新概念英语第一册学习资料免费下载:vickey新概念英语新概念英语第一册视频免费下载:vickey新概念英语视频Lesson1: Excuse me! Excuse me! Yes? Is this your handbag? Pardon? Is this your handbag? Yes, it is. Thank you very much. Lesson 3:Sorry sir. My coat and my umbrella please. Here is my ticket. Thank you sir. Number five. Here is your umbrella and your coat. This is not my umbrella. Sorry sir. Is this your umbrella?

No, it isn't. Is this it? Yes, it is. Thank you very much. Lesson 5: Nice to meet you. Good morning. Good morning, Mr. Blake. This is Miss Sophie Dupont. Sophie is a new student. She is a French. Sophie, this is Hans. He is German. Nice to meet you. And this is Naoko. She’s Japanese. Nice to meet you. And this is Chang-woo. He’s Korean. Nice to meet you. And this is Luming. He’s Chinese.

新概念英语第一册课文pdf版

新概念英语第一册课文pdf版下载 新概念英语第一册学习资料免费下载: 新概念英语第一册视频免费下载: 课文31-41 Lesson31: Where’s Sally? Where’s Sally, Jack? She’s in the garden, Jane. What’s she doing? She’s sitting under the tree. Is Tim in the garden, too? Yes, he is. He’s climbing the tree. I beg your pardon? Who’s climbing the tree. Tim is. What about the dog? The dog’s in the garden, too. It’s running across the grass. It’s running after a cat. 参考译文 琼:杰克,萨莉在哪儿?

杰克:她在花园里,琼。 琼:她在干什么? 杰克:她正在树荫下坐着。 琼:蒂姆也在花园里吗? 杰克:是的,他也在花园里。他正在爬树。 琼:你说什么?谁在爬树? 杰克:蒂姆在爬树。 琼:那么狗呢? 杰克:狗也在花园里。它正在草地上跑, 在追一只猫。 Lesson 33: A fine day It’s a fine day today. There are some clouds in the sky, but the sun is shining. Mrs. Jones’s with his family. They are walking over the bridge. There are some boats on the river. Mrs. Jones and his wife are looking at them. Sally is looking at a big ship. The ship is going under the bridge. Tim is looking at an aeroplane.

相关文档
最新文档