铁路服务英语--情景对话
铁路服务英语情景对话（客运值班员班）
参与演出角色：列车长1名、列车员A、列车员B、旅客A、旅客B、旅客C(共6名)
场景1：3车厢 (找座位)
列车员A: Good morning , sir. Ticket, please.(递车票)thanks for your cooperation! This is carriage three. Let me help you (帮助提行李上车)
早上好，先生！请出示车票，谢谢您的合作。这是3车厢，我帮您吧。
旅客A：thank you.
谢谢。
旅客A: Excuse me, can you help me find my seat?
打扰一下，您能帮我找下我的座位吗？
列车员B: Please show me your ticket, it says which seat is yours . Oh，your seat number is 17,follow me ,please.(引领) This aisle seat is yours.
请出示下您的车票，那上面有您的座位号码，您的座位号是17，请跟我来，就是这个靠过道的座位。
旅客A: T hanks, you are so kind. but there is someone in my seat. Look!
谢谢您的帮助，但是已经有人坐在我的座位上了，看。
列车员B:Sorry to trouble you. I'm afraid you are in the wrong seat. 20c is just two rows behind on the other aisle. Please change your seat.
恐怕您坐错位子了，20c正好在那边走廊的后二排。请换下座位。
旅客B: oh, I’m so sorry. I will change at once.
对不起，我马上换座位。
列车长：Dear passengers, welcome to take T12train, the train is from Haerbin to Shenyang. During the trip, if you have some trouble, please connect with the staff or the chief or the police on the train, we will try our best to help you. The train is
equiped with air-condition and the windows are intact, so smoking is not allowed in the car. If you want to smoke, please do it at the connection of cars. I am the conductor XXX of this train, I am appreciated of your understanding and support on behalf of our group. 旅客们，大家好，欢迎乘座T12次列车，本列车是由哈尔滨开往沈阳。在旅途中，如果您有困难的话，请与乘务员或列车长或乘警联系，我们将尽最大力来帮助您。由于列车是空调车，窗户为全封闭的，所以车内禁止吸烟。如果您实在想吸烟，请到列车车厢的连接处吸烟。我是本次列车的列车长，对于您对我们工作的理解的支持，我代表本次乘务组向您表示感谢。
场景2: 3车厢（旅客问路）
旅客B: C an I buy food on the train?
我可以在火车上买食物吗？
列车员A: Yes, a crew member will come by with food to sell.
是的，乘务员从你身边经过卖东西。
旅客B: Can you show me where the buffet car is please?
你能告诉我餐车在哪吗？
列车员A: Yes, there is a restaurant carriage by soft sleeper carriage.Go straight ,you will take it.
是的，有餐车，在软卧车厢旁边。
(空几秒钟)
列车员A: Please，Help us to keep the train clean.
请协助我们，保持火车清洁卫生。
Luggage must not be put in the gateway.
行李不准放到过道上。
Please keep gateways clear.
请保持过道畅通。
场景3：3车厢（检票）
列车长：Welcome to our train. Now please show your ticket, it’s the time to check ticket. Passengers without buying tickets, please go to NO.XX car and make up the ticket.
因时间紧没有买票的旅客，请到XX号车厢办理补票手续。(停几秒钟，看旅客车票)
What’s your nationality?
请问您的国籍？
旅客C:America.
列车长：May I know your name?
请问您的姓名？
旅客C: John.
列车长：Spell your name please!
麻烦您拼写下您的名字！
旅客C：J-O-H-N, John.
列车长：Ticket, please. Have your ticket back.
您的票！请把票拿好。
场景4: 3车厢（晚点）
列车员B：This is a temporary stop.
现在是临时停车。
旅客C：How long shall we stop here, please?
请问在这停车多久？
列车员B：It stays for about 15 minutes.
停车大约15分。
旅客C：So the train is now 15 minutes late?
所以列车现在晚点15分钟？
列车员B：Please don’t worry，the train will arrive on schedule.
请别着急，列车将正点到达。
场景5：3车厢（丢东西）
旅客A：Excuse me? My wallet has lost. Please help me !
打扰一下？我的钱包丢了，请帮帮忙。
列车员B：Take easy, relax! Please speak slowly. What have you got inside?
放松，说慢点，里面有什么东西？
旅客A：there is some cash, but my identity card is very important for me and there is a photo of my son.
有一些现金，最重要的是我的身份证和我儿子的照片。
列车员B：、Don’t worry. We’ll try to find it for you.
请不要着急，我们设法帮你找。
we’ll m anage to give it back to you if we find it.
请放心，如果我们找到了，我们设法转交给你。
We’ll keep you informed.
我们将随时通知您。
列车长：I have got a ~~but I don’t know whether it is yours?
我刚拾到～～，不知道是不是你的？
Please take care of your valuables.请保管好贵重物品！
旅客A：thanks.
场景6：3车厢（找医生）
旅客B ：Is there any doctor in the train?
车上有医生吗？
列车员A：There is a hospital at the next station, will you get off the train there?
下一站有个医院，您要不要再那里下车？
旅客B ：no, I have something important to do ,so must be quick to arrive Shenyang. 不，我有重要的事情要赶时间，所以希望能快点到沈阳。
列车员A：……,let me try ,I will tell it to our chief-conductor, and he will broadcast through all the train. If someone is a doctor, he will help you.
让我试试吧，我会将您的情况上报车长，他将会在火车上广播，如果有人是医生，他会来帮助您的。
旅客B ：Thanks very much.
万分感谢。
列车长：The destination will be reached in about ten minutes.
还有大约10分钟到达终点站
Attention, please. The next station is Shenyang.
请大家注意，下一张是沈阳。
Passengers for Shenyang station, please get ready.
到沈阳的乘客请做好下车准备。
列车员B：Please take your belongings with you.
请带好自己的行李物品。
We are looking forward to having you here again.
我们期待着您下次乘车。
Enjoy your stay in Shenyang.
祝您在沈阳愉快！
铁路服务英语情景对话（拟提列车长班）
参与演出角色：列车长1名、列车员A、列车员B、旅客A、旅客B、旅客C(共6名)
场景1：9车厢 (找卧铺)
列车员A: Good morning , sir. Ticket, please.(递车票)thanks for your cooperation! This is carriage nine. Let me help you (帮助提行李上车)
早上好，先生！请出示车票，谢谢您的合作。这是9车厢，我帮您吧。
旅客A：thank you.
谢谢。
旅客A: Excuse me, can you help me find my berth?
打扰一下，您能帮我找下我的铺位吗？
列车员B: Please show me your ticket, it says which berth is yours . Oh，your berth number is 17 upper ,follow me ,please.(引领) This upper berth is yours.
请出示下您的车票，那上面有您的铺位号码，您的铺位号是17上铺，请跟我来，就是这个上铺。
旅客A: T hanks, you are so kind. but there is someone on my berth. Look!
谢谢您的帮助，但是已经有人在我的铺位上了，看。
列车员B:Sorry to trouble you. I'm afraid you are in the wrong berth . Please change your seat.
恐怕您走错铺位了，麻烦换下铺位。
旅客B: what? is it true? I’m so sorry. I will change at once. But I want to change a lower berth ,would you help me ?
什么？是吗？对不起，我马上换.可是我想换一张下铺的票，您能帮我吗？
列车员B: You can have a change, but you have to pay the balance.
您可以调换一下，不过您要补票价差。（换铺）
We’ll manage to change the berth for you ,if someone gets off the train on the way.
如果中途有人下车，我们就个给您调换个座位。
旅客B:But I see there is an empty berth over there.
列车员B:Sorry, this berth is reserved. Somebody will get on board the train halfway.对不起，这个卧铺是预留的，中途有人上车。
旅客B:Sorry.
列车长：Dear passengers, welcome to take T12train, the train is from Haerbin to Shenyang. During the trip, if you have some trouble, please connect with the staff or the chief or the police on the train, we will try our best to help you. The train is equiped with air-condition and the windows are intact, so smoking is not allowed in the car. If you want to smoke, please do it at the connection of cars. I am the conductor XXX of this train, I am appreciated of your understanding and support on behalf of our group. 旅客们，大家好，欢迎乘座T12次列车，本列车是由哈尔滨开往沈阳。在旅途中，如果您有困难的话，请与乘务员或列车长或乘警联系，我们将尽最大力来帮助您。由于列车是空调车，窗户为全封闭的，所以车内禁止吸烟。如果您实在想吸烟，请到列车车厢的连接处吸烟。我是本次列车的列车长，对于您对我们工作的理解的支持，我代表本次乘务组向您表示感谢。
场景2: 9车厢（餐车服务）
旅客B: Can you show me where the buffet car is please?
你能告诉我餐车在哪吗？
列车员A: Yes, there is a restaurant carriage by soft sleeper carriage.Go straight ,you will take it. Our restaurant opens at 6:00 pm for supper.
是的，有餐车，在软卧车厢旁边。餐车下午6点开始供应晚餐。
(空几秒钟)
列车员A: Please，Help us to keep the train clean.
请协助我们，保持火车清洁卫生。
Luggage must not be put in the gateway.
行李不准放到过道上。
Please keep gateways clear.
请保持过道畅通。
（餐车）
列车员B：Good evening. Welcome to our dining car.
晚上好。欢迎就餐。
For how many?
您几位？
旅客B:A table for four.
四位。
列车员B：This way, please.
您这边请。
Here is the menu.
给您菜单。
What would you like to have?
您想吃点什么？
Anything to drink?
您喝点什么？
We have cola, orange juice, green tea, and coffee, which one do you prefer?
我们有橘子汁、绿茶、咖啡，您喜欢哪一种？
旅客B: four green tea，please. and four bowls of rice, and some vegetables,please. 四瓶绿茶，四碗饭，再来些蔬菜，谢谢。
列车员B：Wait a moment ,please.
场景3：9车厢（检票）
列车长：Welcome to our train. Now please show your ticket, it’s the time to check ticket. Passengers without buying tickets, please go to NO 11 car and make up the ticket.
因时间紧没有买票的旅客，请到11号车厢办理补票手续。(停几秒钟，看旅客车票)
What’s your nationality?
请问您的国籍？
旅客C:America.
列车长：May I know your name?
请问您的姓名？
旅客C: John.
列车长：Spell your name please!
麻烦您拼写下您的名字！
旅客C：J-O-H-N, John.
列车长：I’ll be keeping the berth ticket for you, Here’s your ticket check. You’ll have your ticket back before we arrive.我替你保管车票。这是您的换票证。下车前我会把票还给您的。
场景4: 9车厢（临时停车）
列车员B：This is a temporary stop.
现在是临时停车。
旅客C：How long shall we stop here, please?
请问在这停车多久？
列车员B：It stays for about 15 minutes.
停车大约15分。
旅客C：So the train is now 15 minutes late?
所以列车现在晚点15分钟？
列车员B：Pl ease don’t worry，the train will arrive on schedule.
请别着急，列车将正点到达。
场景5：9车厢（找厕所）
旅客A：Excuse me? Where is the washroom?
打扰一下，哪里有洗手间？
列车员B：There is a washroom at the end of each carriage.
在每节车厢的末端都有洗漱间。
旅客A：Why is the toilet locked?
厕所的门为什么锁上了？
列车员B：The toilet is always locked when the train is at the station. When the train begins moving again we will unlock it.
火车进站后经常要锁上厕所的，火车重新开动后，我们就开门。
The toilets are available only when the train is travelling.
停车厕所是要锁闭的，请开车后再使用
旅客A：OK.
列车员B：Our train will arrive at Beijing Railway Station at 18:27.
列车到达北京车站的时间是18点27分
Our next stop will be Beijing Station. Please prepare yourself for getting off the train. 下一站将要到达北京站，请您提前做好下车的准备。
Here is your ticket.
这是您的车票。
旅客C：thank you.
场景6：9车厢（吸烟）
旅客B ：Can I smoke here?
我能在这里吸烟吗？
列车员A：No, the smoking section is at the end of the carriage between this carriage and the next.不可以，吸烟区在两节车厢之间。
旅客B ：Can I buy cigarettes on the train?
我能在火车上买到香烟吗?
列车员A：Y es, a crew member will come by with food to sell.
是的，乘务员从你身边经过卖东西。
旅客B ：Great!
太好了。
列车长：The destination will be reached in about ten minutes.
还有大约10分钟到达终点站
Attention, please. The next station is Shenyang.
请大家注意，下一站是沈阳。
Passengers for Shenyang station, please get ready. 到沈阳的乘客请做好下车准备。
列车员B：Please take your belongings with you. 请带好自己的行李物品。
We are looking forward to having you here again. 我们期待着您下次乘车。
Enjoy your stay in Shenyang.
祝您在沈阳愉快！
咖啡厅常用英语口语情景对话
Hao: Good morning madam. What can I get you? Hao: 早上好，您要点什么？ Jenny: I’d like a coffee please. Jenny: 我要一杯咖啡。 Hao: Certainly madam, what kind of coffee would you like? Hao: 您要哪一种？ Jenny: What have you got? Jenny: 你们都有什么？ Hao: Well we have espresso, cappuccino, latte, skinny latte or americano. Hao: 我们有义式浓缩咖啡，花式咖啡，拿铁咖啡，脱脂拿铁咖啡或美式咖啡。 Jenny: Goodness me! What a choice! I think I’ll have a cappuccino please Jenny: 这么多种类! 请给我一杯花式咖啡吧。 Hao: Here you are. You’ll find the sugar just over there. Hao: 给您，砂糖就在那边。 Ling: Would you like something to drink? Ling: 你想喝点什么？ Jenny: Yes please. Do you have any teas? Jenny: 好的，你们有茶吗？ Ling: Of course we have lots of teas? Ling: 当然，我们有很多。 Jenny: What do you recommend? Jenny: 你给推荐一种吧？ Ling: What about a green tea or perhaps a jasmine tea? Ling: 你看绿茶或茉莉花茶，怎么样？ Jenny: What’s this one? Jenny: 这是什么？ Ling: That’s Oolong tea – it’s a Cantonese tea. Ling: 这是乌龙茶-是一种广东茶。 Jenny: Ok, I’ll try that. Jenny: 好吧，我想试试。 What can I get you? 你要点什么？ What have you got? 你们有什么? What do you recommend? 你给推荐一下好吗？ I’ll try that. 我来试试那个。
商务英语口语情景对话大全
英语面试自我介绍 A类： B: May I come in我可以进来吗 A: Yes, please.请进。 B: How are you doing, Sir My name is xxxx. I am coming to your company for an interview as requested.你好，先生。我叫xxx，我是应邀来贵公司面试的。 A: Fine, thank you for coming. Please take a seat. I am xxxx, the assistant manager.好的，谢谢你过来。请坐，我叫xxxx，是经理助理。 B: Nice to see you, .非常高兴见到你，吴先生。 A: Nice to meet you, too. Tell me about yourself and your past experience. 我也很高兴见到你。说说你自己和你过去的经历吧。 B: I have worked as a secretary for six years. I get along well with peers, clients, administrators and bosses. I thrive on challenge and work well in high-stress environments. 我已经做执行秘书6年了。开始是为一家贸易公司工作.现在是一家信托公司。我和同事、客户、行政管理员以及老板相处得非常好。我能应付挑战，而且在高压力环境中也能工作很出色。 A: So why did you choose our company B:As far as I know, your company is one of several leading international consultant corporations which came to China after China entered WTO. I think working here would give me the best chance to use what I’ve learned. A: Sometimes we are very busy and need to work overtime. How do you feel about that 有时候我们工作很忙。需要加班。你觉得如何 B: That's all right. But could you tell me how often and how many hours I should work overtime 没关系。你能告诉我加班的频率和时间长度吗 A: It just depends. If we have important visiting delegations, you have to stay with us. It's not unusual. 这得看情况。如果我们有重要的访问代表团。你必须留在我们身边。这种情况很正常。 A: What are your salary expectations 你期望多少薪水 B: I really need more information about the job before we start to discuss salary. Maybe you could tell me what is budgeted for the position.
英语日常情景对话
情景对话 你有什么计划吗？ Nancy：Have a nice weekend! 周末好！ Jerry：Thanks. You too! 谢谢！你也好！ Nancy：Do you have any plans? 你有什么计划吗？ Jerry：Well, my family's away and I can't afford to do much. What about you? 嗯，我家里人都走了，我承受不起做太多的事。你呢？ Nancy：Oh, I haven't decided what I'm going to do yet. 哦，我还没决定我要做什么呢。 这几天真是太打扰你了 John：Have you had a good time these past few days? 这几天玩得怎么样啊？ Lily：Yes. Kunming is really a beautiful place. 好极了。昆明这地方真漂亮。 John：Thank you. You're welcome here anytime you want. 谢谢夸奖。什么时候想来就过来玩儿。 Lily：I'm afraid I've been a bother these past few days. 这几天真是太打扰你了。 John：Don't mention it. You know, we're old friends. 别这么客气。咱俩都老朋友了。 Lily：Well. Please come to Beijing if you have time, and let me do the honors. 好。有时间的话，一定来北京玩儿，让我也尽尽地主之宜。John：Okay. Have a safe trip. 好的。一路顺风。
常用英语口语对话海关入境
常用英语口语对话海关入 境 Prepared on 22 November 2020
常用英语口语对话：海关入境情景 (1)MayIseeyourpassport,please. 麻烦请给我你的护照。 (2)Yourcustomsandhealthdeclarationforma,please请出示您的海关申报表和健康申明表。 (3)Hereismypassport/Hereitis. 这是我的护照。 (4)Whereareyoustaying 将在哪儿住宿 (5)lwillstayatBostonHotel. 我将住在波士顿饭店。 (6)1wanttotakealookatyourbag. 我想看看你的背包。 (7)Nothingbutpersonalbelongings. 只有些私人物品。 (8)Yourpassportseemstobeinorder. 您的护照看来没问题。 (9)DoyouhaveareturntickettoTaiwan 是否有台湾回程机票 (10). 有的，这就是回程机票。
(11)HowlongwillyoubestayingintheUnitedStat。一 预计在美国停留多久 (12)1plantostayforabout10days. 预计停留约10天。 (13)Howmuchmoneydoyouhavewithyou 你随身拥带多少现金 (14)lhave800dollars. 大约吕的美元。 (15)Anyotherformalities 还有别的手续吗 (16). 你所有的东西都需要特殊检查，请稍候。 (17),youmustbefined200USdollars. 新鲜水果是不允许带人境的。根据规定你被罚款200关元。 (18)Youmaylockupyoursuitcase. 你可以将行礼锁上了. (19). 祝你玩得愉快。
(完整word版)英语日常用语情景对话
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语口语场景对话，日常生活必备！ 来自网络 一、打招呼 1. How are you doing你好吗 美国人见面时候最常用的打招呼方式就是："Hey! How are you doing" 或是"How are you" 不然"How's going" 也很常见。我觉得这种每天跟别人打招呼的习惯，就是跟美国友人建立良好关系的开始。很多人都觉得美国人很冷漠，不跟自己打招呼，但自己又何尝不是对美国友人很冷漠呢 ： 2. What's up什么事 "What's up" 也是很常用的一种打招呼方式。比方说朋友在路上看到你跟你说"Hey! " 那你通常就可以回答说"Hi! What's up" 这就是问对方近来怎样, 有什么事吗通常如果没什么事人家就会说"Not much." 不过还有一种情况也很常见，你先跟人家说"Hey! What's up" 那别人也不说"Not much"，反而反问一句"What's up" 所以"What's up" 已经变成有点Hello! 的味道在里面了. "What's up" 也常被用来问人家有什么事例如有人登门拜访, 你就会说"What's up" 到底有何贵干啊总之"What's up" 在美国应用的很广，各位一定要熟记才是。 3. Could you do me a favor能不能帮我一个忙 & 人是不能独自一个人活的, 需要别人帮忙的地方总是很多, 所以就可以常讲："Could you do me a favor" 或是"Could you give me a hand" 这算是比较正式而礼貌的讲法。有时候要请别人帮忙还不太好意思说，就可以说：Could you do me a little favor 能不能帮我一个小忙其实也许是帮大忙但也要先讲成小忙，先让对方点头才是（注意一下这里用could you 会比can you 来的客气一点）。 另外, "Can you help me" 也很常见，通常比如说我们去买东西，可是店员自己在聊天，我就会说, "Can you help me" 其实正常来说, 应该是他们主动会问"Can I help you" 或是"May I help you" 才对，但有时实在等不急了, 就直接先问了"Can you help me" 4. What are you studying你主修什么的
英语日常交际用语及情境对话
英语日常交际用语及情境对话 一、日常问候和答语 1. Hello/ Hi你好。 3. Good morning/ afternoon/evening. 早上/下午/晚上好。 4. How are you(this morning/afternoon/evening)? 你今天早晨/下午/晚上好吗？ 5. Fine, thank you/ thanks. 我很好，。6. Not bad, thank you. 不错，。7. How do you do? 你好。8. Nice to meet /see you. 很高兴认识/见到你。 二、告别、祝福和答语 1. Goodbye/Bye . 再见 2. See you! (See you later!)再见，回头见。3. Good night. 晚安。 4. Happy birthday! 生日快乐！Thank you!！ 5. Happy New Year! 新年快乐！Happy New Year!/ The same to you!(大家共同的节日) 6. Happy Children’s Day! Happy Women’s Day! 7.Merry Christmas! 圣诞快乐！ 三、介绍和谈论人物 1. My name is…/ I’m…我的名字是…/ 我名叫…2. This is Miss/ Mr/ Mrs…这位是…小姐/先生/女士。3. This is my friend. 这是我的朋友。4. He/ She is …他是/她是… 四、询问人：1) 1. What’s your name, please? 你的名字是什么? My name is … 2. What’s his/her/its name? 她/他/它叫什么名字？Her/His/Its name is …2）年龄 1.How old are you? 你多大了？I’m… 2. How old is he/she/it? 她/他/它多大？She /He/ It is …3) 生日1．When is your /his/her birthday? It’s July 1st. 4) 出处 1. Where is/ are ….from? She is from American. 她来自美国。2. Where do/does…come from? She is from American. 她来自美国。5) 人物 1. Who is he ? He is my brother. 他是我弟弟。6）职业 1. What is he? He is a doctor. 他是医生。2. What does he do? He is a doctor. 3. What’s his job? He is a doctor. 7）外貌 1. What is he like? He is short and thin. 他很矮很瘦。8) 喜好 1. What do/does he like? He likes English. 2. Do/does …like English? Yes, he does/ No, he doesn’t. 9) 事情 1. What’s the matter with you? 你怎么啦？I have a cold.我感冒了。物：1）颜色 1.What colour is /are …? It’s / They are blue. 2. Is your pen blue? Yes, it is./ No, it isn’t. 2）位置 1. Where is /are …? It’s / They are on the desk. 2. Is /Are …in/ on/under/…? Yes, it is ./ No, it isn’t. 3) 名称 1. What’s this? It’s a computer. 2. What are these/those? They are…3. Is this/ that…? Yes, it is. / No, it isn’t. 4. Are these/ those…? Yes, they are. / No, they aren’t. 4) 数量 1. How many boys are there in your class? Fifteen. 5) 价格 1. How much is this dress? It’s 5 yuan. 5元3．其他1）天气 1. What’s the weather like in Beijing? It’s sunny. 2. How is the weather? It’s sunny. 3. Is it sunny? Yes, it is. No, it isn’t. 2) 时间 1. What time is it now ? It’s 5 o’clock. 3)季节 1.Which season is it? It’s summer. 2. Which season do you like best? Summer. 3. What’s your favourite season? Summer. 4) 日期 1.What’s the date? It’s May 5th. 五、道歉和答语1. I’m sorry. 对不起。 2. Sorry, I don’t know. 对不起，我不知道。3. Excuse me. 对不起，打扰一下。4. I have a cold. 我感冒了。I’m sorry to hear that. 我很遗憾听到这个消息。 六、感和答语 1. Thank you./ Thanks. 。You’re welcome. 不用。/ That’s OK. 没关系。2. It’s very kind of you (to help me ). 帮助我你真是太好了。 七、请求允许和答语 1.May I come in? 我可以进来吗？Come in, please. 请进。 2. Can I have two cakes? 我能吃两个蛋糕吗？No, you can’t. 不，你不能。 3. Can I have one，please? 我能吃一个吗？Yes./All right. Here you are. 好的。给你。4. Can I go with you? 我能和你一起走吗？Sure. 好的 八、建议和劝告 1. Shall we play football together? All right. 好的。2. Let’s go to school.