商务英语期末测试
商务英语考卷(期末)

商务英语考卷(期末)一、选择题(每题1分,共5分)1. The main purpose of a business letter is to ________.A. provide detailed informationB. make a requestC. establish a personal relationshipD. All of the aboveA. IntroductionB. ConclusionC. Executive SummaryD. Bibliography3. When making a business presentation, you should________.A. speak as fast as possible to show your expertiseC. keep it simple and conciseD. focus on your own achievementsA. be vague and mysteriousC. include personal greetingsD. be written in all capital letters5. Which of the following is an example of passive voice?A. The manager approved the proposal.B. The proposal was approved the manager.C. The manager will approve the proposal.D. The proposal will be approved the manager.二、判断题(每题1分,共5分)1. Business writing always requires the use of formal language. ( )2. In a business meeting, it is acceptable to interrupt others while they are speaking. ( )3. A business plan should include a detailed financial forecast. ( )4. An elevator pitch should last for more than 5 minutes. ( )三、填空题(每题1分,共5分)1. A ________ is a written document that outlines the goals of a business and the strategies for achieving those goals.2. In a business contract, the ________ is the party that receives the product or service.四、简答题(每题2分,共10分)2. How can you effectively manage your time during a business presentation?4. Why is it important to proofread business documents?5. Describe the purpose of a SWOT analysis.五、应用题(每题2分,共10分)1. You are tasked with writing a business letter to a potential client. Outline the main sections and provide a brief description of each.2. You are preparing a business report on market trends. List three sources you would use to gather information.3. You are giving a business presentation on a new product. Describe how you would structure your presentation.5. You are creating a marketing plan for a new product. Identify three key marketing strategies you would use.六、分析题(每题5分,共10分)七、实践操作题(每题5分,共10分)八、专业设计题(每题2分,共10分)1. 设计一份商务英语课程大纲,包括课程目标、主要内容、教学方法及评估方式。
商务翻译期末试卷[五篇范文]
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商务翻译期末试卷[五篇范文]第一篇:商务翻译期末试卷商务英语翻译期末试卷AⅠMultiple Choices(10 points,2 points for each)1.Assuming the laboratory tests go well, and you can quote us a competitive price, we would certainly be able to place more substantial orders on a regular basis.A.假定实验室检验顺利,并且你的报价有竞争力,我们会大量向贵公司订货的。
B.若实验室检验合格,且你们给我们的报价具有竞争力,我们一定会定期大量订货的。
C.若实验室检验良好,且你们给出的报价具有竞争性,我们一定会定期定量订货的。
D.假定实验室发展良好,且你们的报价具有竞争力,我们一定会大量定期订货的。
2.The new prosperity may represent a long, sustained plateau of brisk demand, plentiful jobs, and increased living standards.A.新的繁荣表现为一段时间持续较长的旺盛的需求、大量就业机会,生活水平也得到了改善。
B.新的繁荣可能表现为持续时间较长的旺盛需求、大量的就业机会,生活水平也得到了提高。
C.新的繁荣表现为一段时间持续较长的旺盛的需求、大量就业机会,生活水平也得到了提高。
D.新的繁荣表现为一段持续时间较长的旺盛需求、大量就业机会,生活水平也得到了改善。
3.Should for certain reasons the Buyers not be able to inform the Seller of the foregoing details 10 days prior to the arrival of the vessel at the port of loading or should the carrying vessel be advanced or delayed, the Buyer or their chartering agent shall advise the Sellers immediately and make necessaryarrangement.A.由于某种原因,买方不能于装运轮抵达装运港十天前,将有关详情通知卖方或装运轮提前或推迟到达,买方或其运输代理人须立刻通知卖方做出必要的安排。
学堂课程在线商务英语(中南大学)期末测试答案

商务英语(中南大学)期末考试1.多选题 (2分)We are willing to business relations with your firm on the basis of equality and mutual benefit.A enter intoB enterC establishD set正确答案: A,C2.单选题 (2分)As requested, we are offering you the following quotation to our final confirmation.A subjectB subjectiveC objectiveD object正确答案: A3.单选题 (2分)Each person in the sales department will receive a according to his or her sales performance.A discountB tuitionC bonusD turnover正确答案: C4.判断题 (2分)For business formal, women might wear a dark pants suit, skirt suit or suit dress. In some cases, a long evening dress may be appropriate.正确答案:正确5.多选题 (2分)What should be done during a business travel?A Enjoy your own private time.B Update your contact list.C Keep your receipt in a folder.D Utilize every moment efficiently.正确答案: B,C,D6.单选题 (2分)you not agree to accept our proposal, we would like to settle the dispute by arbitration.A IfB AsC ThoughD Should正确答案: D7.多选题 (2分)A company's culture will be reflected in its .A treatment of clientsB dress codeC office setupD employee benefits正确答案: A,B,C,D8.单选题 (2分)In order to the claim, we will immediately send a representative to investigate this matter.A setB settle downC settleD set up正确答案: C9.单选题 (2分)If a business wants to in the Post-Industrial economy, it should not overlook the importance of information, services, support, and distribution.A alterB cultivateC evolveD thrive正确答案: D10.单选题 (2分)Results from last month all our expectations.A rivalledB regainedC exceededD recovered正确答案: C11.单选题 (2分)4P refers to product, price, place and __________.A performanceB peopleC processD promotion正确答案: D12.单选题 (2分)It is pleased to know that the entire process is transparent to the users andA deceptiveB falseC trustworthyD dishonest正确答案: C13.判断题 (2分)A letter of credit is a letter from a bank guaranteeing that a buyer's payment to a seller will be received on time and for the correct amount.正确答案:正确14.单选题 (2分)Which topic can be covered when businessmen talk to clients?A ReligionB PoliticsC Corporate businessD Personal privacy正确答案: CThe "McCafe" line now ________ an estimated 5% of sales in this area.A occupies toB shares withC accounts forD takes at正确答案: C16.单选题 (2分)________ you could commit to a minimum monthly balance, we could go down to five dollars per unit.A AlthoughB SupposingC BecauseD When正确答案: B17.判断题 (2分)The“real”definition of business casual is to dress just one notch down from what you would normally wear on business — professional attire days.正确答案:正确18.单选题 (2分)The chairman asked the secretary to ________ the report, because he didn't want to speak for too long at this meeting.A cut upB cut offC cut inD cut down正确答案: D19.多选题 (2分)What are basic types of agency?A RetailerB Commission AgentC General AgentD Sole Agent (Exclusive Agent)正确答案: B,C,D4I refers to interesting, interests, interaction and __________.A informationB incentiveC individualityD initiative正确答案: C21.单选题 (2分)We regret that the damages are chiefly due to poor packing which is notadequately .A reinforcedB forceC reinforceD forced正确答案: A22.单选题 (2分)Which of the following departments is responsible for the company's computers and network?A Sales DepartmentB Marketing DepartmentC Information Technology DepartmentD Research and Development Department正确答案: C23.单选题 (2分)A is the pooling of resources and expertise by two or more businesses, typically from different areas or countries to achieve a particular goal.A corporationB companyC partnershipD joint venture正确答案: D24.单选题 (2分)Since this consignment is not up to the standard in the contract, we have to lodge a claim with you.A stipulateB regulatedC regulateD stipulated正确答案: D25.单选题 (2分)Your desire to establish business relations with ours.A coincidesB residesC accidentsD incidents正确答案: A26.单选题 (2分)SMART criteria stands for Specific, Measurable, Achievable, Realistic, __________.A TimedB TrackableC TentativeD Tractable正确答案: A27.判断题 (2分)While a bottle of wine may seem like the perfect gift for a client, alcohol is usually not recommended.正确答案:正确28.单选题 (2分)Since we are going to place sizable orders, we hope that you will make someA controlB concentrationC combinationD concessions正确答案: D29.单选题 (2分)The labor cost and raw materials prices have been raised 30%.A upB byC atD with正确答案: B30.多选题 (2分)What are the main types of remittance ininternational trade?A Telegraphic transferB Mail transferC Demand draftD Letter of credit正确答案: A,B,C31.单选题 (2分)Since the loss is not , we request that your company make up the short-landed goods promptly.A neglectB negligibleC neglectfulD neglects正确答案: B32.多选题 (2分)What principles do well-written minutes usually adhere to?A Make a complete record.B Start with the time, date and place of the meeting.C Better to use formal words and the passive voice.D Be objective.正确答案: A,B,C,D33.单选题 (2分)should be worn, even in hot climates, as a sign of professional respect.A T-shirtsB Business suitsC Bizarre dressD Jeans正确答案: B34.判断题 (2分)Holding company is a company that is formed to buy shares in other companies which it then controls.正确答案:正确35.多选题 (2分)According to the content of the contracts, there are .A sales contractB futures contractC purchase contractD joint venture contract正确答案: A,B,C,D36.判断题 (2分)A negotiation can be seen as a confrontation.正确答案:错误37.单选题 (2分)Which word has positive meaning and is different from the others with negative meanings?A integrityB industrial espionageC nepotismD insider trading正确答案: A38.判断题 (2分)You can write any notes on someone else's business card during the exchange正确答案:错误39.填空题 (2分)未作答 refers to lodging, food, and services or traveling space and related services.(填空词的首字母为A)正确答案:填空1:Accommodation40.多选题 (2分)What are functions of a memorandum?A To instruct employees.B To communicate information.C To offer advice.D To announce policies.正确答案: A,B,C,D41.单选题 (2分)Much to our regret, we are unable to _________ the price to your level.A reduceB produceC declineD induce正确答案: A42.多选题 (2分)Our end-users are complaining the inferior quality against us.A withB aboutC ofD for正确答案: B,C43.多选题 (2分)What are key functions of corporate culture?A To differentiate one company from another.B To provide a sense of identity for members.C To clarify and reinforce standards of behavior.D To generate commitment to the organization's mission.正确答案: B,C,D44.单选题 (2分)_________ is known as the Father of Modern Marketing.A Ralph Star ButlerB Jerome McCarthyC Robert LauterbornD Philip Kotler正确答案:D45.判断题 (2分)In most meetings someone will note down a summary of what was discussed and decided.We use the phrase“take minutes” instead of“taking notes”.正确答案:正确46.单选题 (2分)In international trade, which draft gives the importer a short amount of time to pay the exporter for the goods after receiving them?A Bank draftB Time draftC Sight draftD Trade draft正确答案: B47.单选题 (2分)Let's get straight to the and not waste any more time.A itemB pointC purposeD debate正确答案: B48.填空题 (2分)FOB means Free on Board, and CIF means Cost, Insurance and 未作答. (填空词的首字母为F)正确答案:填空1:Freight49.单选题 (2分)If the candidates prove themselves , they can be offered full-time contracts.A unreliableB reliableC likelyD probable正确答案: B50.单选题 (2分)The world will be different and we will have to be prepared to to the change.A amazeB adaptC amuseD adopt正确答案: B。
商务英语听力期末考试试题

商务英语听力期末考试试题### 商务英语听力期末考试试题#### Section A: Short Conversations (共10题,每题1分) 1. Question 1:- What is the main topic of the conversation?- A. Company mergers- B. Product launch- C. Staff training- D. Market research2. Question 2:- Why is the client dissatisfied with the service?- A. Delayed delivery- B. Incorrect order- C. Poor quality- D. High cost3. Question 3:- What is the purpose of the meeting?- A. To discuss the budget- B. To finalize the contract- C. To review the project progress- D. To introduce new team members4. Question 4:- What is the speaker's suggestion for improving sales? - A. Lowering prices- B. Expanding the product line- C. Increasing advertising- D. Offering discounts5. Question 5:- What is the speaker's opinion on the new marketing strategy?- A. It's too aggressive- B. It's effective- C. It's too conservative- D. It's risky6. Question 6:- What is the reason for the company's financial loss? - A. Increased competition- B. Decreased demand- C. High operational costs- D. Poor investment decisions7. Question 7:- What does the speaker mean by "synergy"?- A. Cooperation between departments- B. Efficiency in teamwork- C. Collaboration with competitors- D. Integration of technologies8. Question 8:- What is the speaker's recommendation for the new employee?- A. To take a course- B. To attend a seminar- C. To read company policies- D. To join a mentorship program9. Question 9:- What is the speaker's concern regarding the upcoming negotiation?- A. The other party's demands- B. The potential for conflict- C. The lack of preparation- D. The tight schedule10. Question 10:- What is the speaker's view on the company's expansion plans?- A. They are too ambitious- B. They are well-planned- C. They need more resources- D. They are too conservative#### Section B: Long Conversation (共5题,每题2分)11. Question 11:- What is the main purpose of the conference call?- A. To announce a new partnership- B. To discuss a potential acquisition- C. To address financial concerns- D. To plan a product launch12. Question 12:- What is the speaker's opinion on the current market trends?- A. They are favorable for growth- B. They indicate a downturn- C. They are unpredictable- D. They require caution13. Question 13:- What does the speaker suggest to improve customer satisfaction?- A. Implementing a loyalty program- B. Offering personalized services- C. Reducing product prices- D. Enhancing product quality14. Question 14:- What is the speaker's concern about the new project?- A. The timeline is too tight- B. The budget is insufficient- C. The team lacks expertise- D. The project scope is unclear15. Question 15:- What is the speaker's strategy for managing risk in the new venture?- A. Diversifying investments- B. Conducting thorough research- C. Seeking expert advice- D. Insuring against potential losses#### Section C: Passage Listening (共5题,每题2分)16. Question 16:- What is the main theme of the passage about international trade?- A. The benefits of globalization- B. The challenges of cross-cultural communication - C. The impact of trade agreements- D. The role of technology in trade17. Question 17:- According to the passage, what is a key factor in successful negotiations?- A. Strong bargaining power- B. Cultural sensitivity- C. Clear communication- D. Legal expertise18. Question 18:- What does the passage suggest。
《商务英语》期末考试试卷附答案

《商务英语》期末考试试卷附答案Ⅰ)Match each one on the left with its correct meaning on the right(2*10=20)1.motivation A. to make continual efforts to gain sth.2. pursue B. the action of obtaining, esp. by efforts of careful attention.3. mark up C. which by is its nature can not be known by senses,not clear and certain, not real.4. procurement D. the goods (freight) carried by a ship, plane orvehicle.5. intangible E. the amount by which a price is raised.6. cargo F. profit, interest.7. royalty G. the net value of assets or interest, invest.8. equity股本,资产净值H. not needing other things or people, taking decisionsalone.9. yield 投资收益,回报I. a share of the profits.10. independent J. need or purpose.Ⅱ)Fill in the blanks with the words or expressions given below and ifnecessary, put the word in the right form.(12*3=36)A. orientationB. diversifyC. seek outD.differentiate…fromE.take advantage ofF. undergoG. bring aboutH. correspondI. abandon J. amount toK. Come after L. approach1.That factory is trying to its products to sell in different markets.2. A successful businessman is always skilled in every possible opportunity.3. Reforming and opening to the world has great changes in our lives.4. Can you this kind of operating the others?5. Private firm going in for international business have a profit6. He his company and family and went away with all the money.7. The of winter brings cold weather.8. The manager’s words a refusal to the proposal.9. Company is always the best way to gain more while cost less.10. The city has many changes during the last ten years.11. Direct investment usually a firm has experience in exporting or importing.12. The goods don’t to the list of these I ordered.Ⅲ)Translate the following sentences into English.(44分)1.国际贸易有助于所有的国家促进经济的发展。
期末商务英语试卷A卷

上海应用技术学院2009—2019学年第1学期《大学英语3A-商务英语》期(末)(A)试卷课程代码: B11101D3 学分: 2 考试时间: 100 分钟课程序号: 5551\5580\5610\5639 班级:学号:姓名: 我已阅读了有关的考试规定和纪律要求,愿意在考试中遵守《考场规则》,如有违反将愿接受相应的处理。
试卷共8页,请先查看试卷有无缺页,然后答题。
Part I Term Translation (20%)Section A: Translate the following terms into Chinese.1. career ladder2. high staff turnover3. Matrix Organization4. Fortune 500 list of the world’s largest corporations5. market shareSection B: Translate the following terms into English.6.净利润7.前沿8.性价比9.库存控制10.商誉赔偿金Part II Reading Comprehension (40%)Questions 11-17Read these sentences and the three company plans below. Which company does each sentence describe? For each sentence mark one letter (A, B or C) on your Answer Sheet.ExampleTo combine its operations in different parts of the world will save a lot of money for the company. Answer: B11. The company has businesses in four continents of the world.12. The company has appointed a new manager in charge of medicines.13. New automobiles will be developed in its program centers.14. A reform is being carried out in its organizations.15. Goods for hair protection makes a lot of money for the company.16. It tries to be more ready to meet the needs of the customers.17. The company is made up of fourteen sub-companies all over the world.A. FORDTo save up to $3 billion a year, Ford is merging its manufacturing, sales, and product development operations in North America and Europe and eventually in Latino America and Asia. And in a move toward a more horizontal organization the company is setting up five program centers with worldwide responsibility in developing new cars and trucks.B. IBMBig Blue is reorganizing its marketing and sales operations into 14 worldwide industry groups, such as banking, retail, and insurance. In moving away from an organization based on geography, IBM hopes to eliminate turf wars and make it more responsive to customers.C. BMSBristol-Meyers Squibb is revamping (改造) its consumer business by appointing a new chief responsible for its worldwide consumer medicines business such as Bufferin (百服宁)and Excedrin. The 11, 400 million U. S. dollars Drug Company also has formed a new unit with worldwide responsibility for its Clairol and other hair-care products.Questions 18-20Read this text about the problem of Barclays Bank. Choose the correct title for each paragraph from the box below. For each paragraph (2-4) mark one letter (A-D) on your Answer Sheet. Do not mark any letter twice.The New LookWhen Sir John Quinton, then chairman of Barclays Bank, was given his marching orders last April, Britain's biggest bank thought it had found the scapegoat (替罪羊) for its sudden fall from grace and profits. Andrew Buxton, the bank's managing director and an offspring of its founding families, was a pointed chairman and chief executive, with effect from January 1st of next year. It seemed a glorious victory for good business management. Is the problem solve do certainly not.No sooner had Mr. Buxton been appointed chairman and chief executive than big shareholders and quite a few board members began quietly to question his ability to do both jobs at once. Now, weeks before he is due to move up, the questions are louder. Many wish the bank had seized the opportunity last April to separate the two top posts. And privately, some wonder whether Mr. Buxton is the right man for either one. What started as a thoroughly British Whispering Campaign has assumed much bigger dimensions.1. Mr. Buxton has suffered it all, but in truth he has no way out. After weeks of talking to shareholders and discussing with his non-executive directors, he has accepted that Barclays will separate the top jobs sometimes in the future. How? He says that there has been no formal discussion of it in the boardroom.2. Formally or informally, it has been agreed that Mr. Buxton will not be moved from his chairmanship, and that Barclays must find a strong chief executive. Opinions differ as to whether this person should be chosen from inside or outside the bank. Several board members believe that there is no ideal candidate inside Barclays.3. Neither shareholders nor non-executive directors want to wait long. If the right candidate can be found, the bank could combine the announcement of a new appointment with its annual results at the end of March. Mr. Buxton stressed the importance of getting this next step right, particularly since any appointment will mean overturning a management reorganization that was announced only eight months ago.18. Paragraph 1_____________19. Paragraph 2______________20. Paragraph 3______________A. Anxieties about choosing the right candidatesB. Proposals for candidates of the chief executiveC. Lack of ideal candidate inside BarclaysD. Buxton's agreement to give up one of his two top jobs Questions 21-25The expression benchmarking has become one of the fashionable words in current management discussion. The term first appeared in the United States in the 1970s but has now gained world wide recognition. But what exactly does it mean and should yourcompany be practicing it?One straightforward definition of benchmarking comes from Chris Tether managing director of a New Zealand-based consultancy firm specializing in this area. “Benchmarking involves learning about your own practices, learning about the best practices of others, and then making changes for improvement that will enable you to meet or beat the best in the world.” The essential element is not simply imitating what other companies do but being able to adapt the best of other firms’ practices to your own situation.Instead of aiming to improve only against previous performance and scores, companies can use benchmarking to inject an element of imagination and common sense into their search for progress. It is a process which forces companies to look closely at those activities which they may have been taking for granted and comparing them with the actives of other world-beating companies. Self-criticism is at the heart of the process although in some cases this may upset managers who are reluctant to question long established practices.The process of identifying best practice in other companiesdoes not just mean looking closely at your competitors. It might also include studying companies which use similar processes to your own, even though they are producing different goods. The point is to look at the process rather than the product. For example, Italian computer company Arita wanted to improve the quality of its technical manuals and handbooks. Instead of looking at manuals produced by other computer companies, Arita turned to a publisher of popular handbooks such as cookery books, railway timetables and car repair manuals. As Arita’s Technical Director Claudio Benclii says, “All of these handbooks are communicating complex information in a simple way - exactly what we are aiming to do. And in many cases they succeed far better than any computer company.”There is some disagreement between benchmarking specialists as to the best methods to follow when starting a benchmarking exercise in your firm. Everyone agrees that the process must have the full approval of senior management but that it is best carried out by a comparatively small team. Some consultants feel this should be as small as three people but most favor a team of between five and eight at least one of whomshould have some prior knowledge of the benchmarking process. In practice this often means bringing in an outside consultant at least at the beginning. Once the team is assembled there can be anything from three to five formal stages in the process different approaches but whatever the exact technique benchmarking can only work if everyone in the company from top to bottom is committed to change.21. According to the writer, benchmarking must always involve_____________.A. changing your activities on the basis of new informationB. copying exactly what your competitors doC. identifying the best company in your marketD. collaborating with other companies in the same field22. Some managers may resist benchmarking because____________.A. it takes their activities for grantedB. it makes them examine the way they workC. it makes others question their efficiencyD. it gives them a lot of extra work23. Anita found that a publishing company could__________.A. make more money than a computer firmB. producetechnical manuals for themC. show them how to improve their own manualsD. help them move into new markets24. Benchmarking specialists agree that in order to succeed there must be___________.A. a team of no more than three peopleB. total support from top managersC. a fixed timetable for the processD. an outside consultant it the team25. What is the writer’s purpose in writing this article?A. to recommend the process of benchmarkingB. to criticize firms that do not carry out benchmarkingC. to give tactual information about benchmarkingD. to explain why benchmarking does not suit every firm Questions 26–30The Negotiating TableYou can negotiate virtually anything. Projects, resources, expectations and deadlines are all outcomes of negotiation. Some people negotiate deals for a living. Dr. Herb Cohen is one of these professional talkers, called in by companies tonegotiate on their behalf. He approaches the art of negotiation as a game because, as he is usually negotiating for somebody else, he says this helps him drain the emotional content from his conversation. He is working in a competitive field and needs to avoid being too adversarial (对抗的). Whether he succeeds or not, it is important to him to make a good impression so that people will recommend him.The starting point for any deal, he believes, is to identify exactly what you want from each other. More often than not, one party will be trying to persuade the other round to their point of view. Negotiation requires two people at the end saying “yes”. This can be a problem because one of them usually begins by saying “no”. However, although this can make talks more difficult, this is often just a starting point in the negotiation game. Top management may well reject the idea initially because it is the safer option but they would not be there if they were not interested.It is a misconception that skilled negotiators are smooth operators in smart suits. Dr. Cohen says that one of his strategies is to dress down so that the other side can relateto you. Pitch your look to suit your customer. You do not need to make them feel better than you but, for example, dressing in a style that is not overtly expensive or successful will make you more approachable. People will generally feel more comfortable with somebody who appears to be like them rather than superior to them. They may not like you but they will feel they can trust you.Dr. Cohen suggests that the best way to sell your proposal is by getting into the world of the other side. Ask questions rather than give answers and take an interest in what the other person is saying, even if you think what they are saying is silly. You do not need to become their best friends but being too clever will alienate them. A lot of deals are made on impressions. Do not rush what you are saying---put a few hesitations in; do not try to blind them with your verbal dexterity. Also, you should repeat back to them what they have said to show you take them seriously.Inevitably some deals will not succeed. Generally the longer the negotiations go on, the better chance they have because people do not want to think their investment andenergies have gone to waste. However, joint venture can mean joint risk and sometimes, if this becomes too great, neither party may be prepared to see the deal through. More common is a corporate culture clash between companies, which can put paid to any deal. Even having agreed a deal, things may not be tied up quickly because when the lawyers get involved, everything gets slowed down as they argue about small details.Dr. Cohen thinks that children are the masters of negotiation. Their goals are totally selfish. They understand the decision-making process within families perfectly. If Mum refuses their request, they will troop along to Dad and pressure him. If all else fails, they will try the grandparents, using some emotional blackmail. They can also be very single-minded and have an inexhaustible supply of energy for the cause they are pursuing. So there are lessons to be learned from watching and listening to children.26. Dr. Cohen treats negotiation as a game in order to __________.A. put people at easeB. remain detached(超然的)C. be competitiveD. impress rivals27. Dr. Cohen says that when you are trying to negotiate you should_____________.A. adapt your style to the people you are talking toB. make the other side feel superior to youC. dress in a way to make you feel comfortable.D. try to make the other side like you28. According to Dr. Cohen, understanding the other person will help you to___________.A. gain their friendshipB. speed up the negotiationsC. plan your next move.D. convince them of your point of view29. Deals sometimes fail because____________________.A. negotiations have gone on too longB. the companies operate in different waysC. one party risks more than the other.D. the lawyers work too slowly30. Dr. Cohen mentions children’s negotiation techniques to show that you should________.A. be prepared to try every routeB. try not to make people feel guiltyC. be careful not to exhaust yourselfD. control the decision-making process.Part III. ClozeQuestions 31 -45Employment Opportunities for Graduates with the ProvincialBankThe Provincial Bank is one of the biggest financial institutions in the U.K. With its 1,900 branches and 58,000 employees, it has (31) ____________ a household name. Almost 4,000 of these employees (32) ____________ managerial or executive positions. The bank has an outstanding (33) ____________ of profitability, which has been achieved by introducing innovations at the same time as maintaining leadership of the (34) ____________.The bank’s comprehensive training program concentrates on (35) ____________ the most important skills that graduates need in order to (36) ____________ early management responsibility. Trainees take responsibility for their own continuousself-development through visiting other branches and departments, and by (37) ____________ courses in management skills. They also receive training in order to increase their knowledge of the bank’s (38) ___________. The bank supports (39) ____________ of staff who wish to take professional examinations, and its Graduate Training Scheme is (40)_____________ to the nationally recognized Diploma in Management.Obviously the quality of its mangers is of (41)____________ importance to the bank’s performance. It welcomes good graduates in any subject area, (42)____________ they can demonstrate the ability to influence events, and have the potential to (43)____________ both as leaders and as part of a team. Most graduate trainees join the Retail Banking division initially. Those starting on this program will soon have the(44)____________ to work in other parts of the bank and can(45)____________ a varied and flexible working life.31. A opened B entered C turned D become32. A hold B do C keep D own33. A career B catalogue C record Dexperience34. A area B trade C record D market35. A making B reaching C developing D heightening36. A present B treat C deal D handle37. A observing B attending C involving D staying38. A services B goods C creations D abilities39. A colleague B members C people D persons40. A qualified B combined C fastened D linked41 A main B vital C necessary D superior42. A therefore B thus C provided D only43. A succeed B realize C gain D overcome44. A choice B chance C likelihood D probability45. A forecast B believe C suppose D expectPart IV. Writing (10%)You are the Sales Manager of a foreign trade company. Recently you received a fax from an American customercomplaining of the late delivery of his Order No. 566 for 2000 color TV sets. Then you looked into the matter and found it was the fault of your dispatch department.Write a short memo to your assistant, Alan Chen:●Asking him to visit the dispatch department and urging themto dispatch the order;●Specifying the goods, quantity and the deadline fordispatch;●Adding any relevant information you can think of;●Write 60-80 words.Part V. Case Study (15%)McDonald’sThe famous fast food company, McDonald’s launched Campaign 55 to help it compete against rivals like Burger King and Wendy’s. They had a six-week promotion costing $320 million. McDonald’s offered a Big Mac (a type of hamburger) for 55 cents instead of $1.90. When customers were at the cash register, they found that they had to buy French fries and a drink at the full price to get the cheap burger.Why do you think this promotion was unpopular with McDonald’scustomers?How do you think McDonald’s dealt with the situation?上海应用技术学院2009—2019学年第1学期《大学英语3A-商务英语》期(末)(A)试卷答题纸课程代码: B11101D3 学分: 2 考试时间: 100 分钟课程序号: 5551\5580\5610\5639 班级:学号:姓名: 我已阅读了有关的考试规定和纪律要求,愿意在考试中遵守《考场规则》,如有违反将愿接受相应的处理。
商务英语期末考试参考答案

商务英语期末考试参考答案说明:商务英语期末考试有五种题型:一、中英短语互译已经全部总结,见下文二、问答题已经提供了参考答案,仅供参考,见下文三、案例分析题请根据题目要求自行准备四、英语段落翻译中文已经注明,请自己翻看商务英语教程五、写作请根据题目要求自行准备1、中英短语互译(详见商务英语课件——每个PPT中的短语部分)PPT1:1. individual proprietorship个体经营,独资企业2. convertible bonds 可转换债券3. memorandum of association 公司章程4. monopolistic competition 垄断竞争5. business credit 商业信用1. 财政资源 financial resources2. 有限责任公司 limited company3. 销售收入 sales revenue4. 有形商品 tangible goods5. 流动资金 working capitalPPT2:1. flexible manufacturing system 弹性生产系统2. fractional reserve system 部分准备金制度3. credit instruments 信用工具,信用票据4. bull market/bear market 牛/熊或多头/空头市场5. manufacturing process 制造工艺1. 厂址选择 facility location2. 库存控制 inventory control3. 总支出 aggregate expenditures4. 股权证/权益证 equity instruments5. 财务管理 financial managementPPT3:1. performance appraisal 绩效/业绩评估2. promotion-from-within 内部提拔3. skills inventory 技术库存4. macroeconomic ramification 宏观经济衍生物/结果5. closed-end fund 封闭式基金1. 项目生命周期 project life cycle2. 软技能和硬技能 soft skills and hard skills3. 补偿制度 compensation system4. 开放式基金 open-ended fund5. 优先股 preferred stockPP4:1. profit-oriented objective 利润导向的目标2. marketing intermediary 营销代理商3. channel of distribution 销售/分销渠道4. persuasive advertising 劝诱性广告5. source credibility 信息源可信性1. 营销组合 marketing mix2. 产品生命周期 product life cycle3. 资本回报率 return on capital4. 定量调查 quantitative research5. 通过速率 pass-along ratePP5:1. credit obligation 债权责任2. retained earnings 留存收益3. current/quick ratio 流动/速动比率4. common/preferred stock 普通/优先股5. capital budgeting and capital expenditure 资本预算与资本支出1. 净现值 net present value2. 股东权益shareholders’ equity3. 兼并与收购 merger and acquisition4. 股票期权 stock option5. 有限责任 limited liability2、问答题:包含5个小题(其中PPT4出三个问题、PPT2和PPT5各出一个问题)(注:一下文字中红色字体为答案)备注:答题时如果是用What is提问的请用It is...回答答题时如果是用What are提问的请用They are...回答PPT2:1. What is a project? (IPPM) IPPM第4页右下角答案:It is a temporary endeavor undertaken to create a unique product, service, or result.2. What is project management? (IPPM)IPPM第5页第7-8行答案:It is the application of knowledge, skills, tools and techniques to project activities to meet project requirements.3. What tradeoffs need to be made when managing a project? Give a brief description of each. (IPPM) IPPM第5页第11-14行答案:They are scope (size), quality (acceptability of the results), cost and schedule.4. What are the nine project management knowledge areas? Describe them briefly. (IPPM)IPPM第10页中间位置5. What is capital? What is finance (3 aspects)? (p47.ib) 答案:The money needed to start and continue operating a business is known as capital. In general, finance is securingand utilizing capital to start up, operate, and expand a company.6. What are the four areas of production and operation control? Give each a brief description. (p19.cb) 商务英语教材第19页[10]第三行起PPT5:1. What are the four main financial statements?State their functions briefly. (TTTCK)答案参看PPT5答案:Financial statements: Balance Sheet, Income Statement, Retained Earnings Statement, Statement of Cash Flows Balance sheet: presenting the financial position of a firm at a particular point in time, money raised & money spent Income statement: information concerning the f irm’s profitabilityRetained earnings statement: detailing the changes in the retained earnings account for a certain periodStatement of cash flows: information about the cash receipts (收入) and disbursements (支付)2. What is Limited Liability? State its three aspects.(TTTCK)答案参看PPT5答案:It is a corporation is responsible for its own obligations, its creditors can look only to(指望) the assetsof the corporation to satisfy their claims, the owners’ total liability generally is limited to the amount they have invested in the corporation3. What are the four types of funding? (para.9 p45.cb)商务英语教程第57页(2)第4-5行4. What is the definition of financial management?(p55.cb) 商务英语教程P55 方框里面内容。
(完整版)BEC期末试卷

(完整版)BEC期末试卷课程B E C商务英语考试形式闭卷(90)分钟考试⽇期阅卷教师得班级姓名学号Part 1 (12%)●Look at questions 1 – 12.●In each question, which sentence is correct?●For each question, mark one letter (A, B or C) on the Answer Sheet.1.LucyJane rang. Her train’s been cancelled. She says the meeting should go ahead without her. SandraJane telephoned to sayA.she will be late for the meeting.B.the meeting should begin at an earlier time.C.it is not possible for her to attend the meeting.2.To: Sales staffFrom: Helena McCarthyMonday’s sales meeting is now postponed. You will receive further information abouta new date and venue on Wednesday.What has Helena done?A.delayed a meetingB.arranged a meeting for Monday.C.announced a new date for a meeting.3.NOTICEIn which department is Jane Crew working at the moment?A. SalesB. MarketingC. Administration4.Export documentation may be required for non-EU destinations.Packages sent outside the EUA.must be documents only.B.will need special documents.C.might need special documents.5.Mrs. Rothe called –she’s unavailable for the meeting tomorrow.Mrs. Rothe willA.be late for the meeting tomorrow.B.take part in the meeting tomorrow.C.not be at the meeting tomorrow.6.Due to circumstances beyond our control, the conference will be postponed.A.The conference will take place as planned.B.The conference will not take place.C.The conference will take place at a later date.7.To: PRODUCTION MANAGERThere are complaints from customers that goods are arriving damaged. Please check the packaging is satisfactory. The Production Manager must find outA.who is packing the goods.B.which goods are damaged.C.how the goods are packed.8.Staff who wish to attend the dinnerA.are allowed to invite only one person each.B.must book today if they want to invite a friend.C.have to pay $100 each for themselves and their partner.9.Delegates are asked to check out by 10:30am.The delegates should leave their roomsA. before half past ten.B. at ten thirty.C. earlier than half past eleven.10.Delays expected on commuter train servicesA.People traveling to work by train may be late.B.There are problems with high speed trains.C.Due to problems, all trains will be late.11.Special offer! Limited period only.0% commission on foreign currency exchange./doc/7777074f571810a6f524ccbff121dd36a22dc44f.html mission is charged on some foreign currencies only.B.Customers can change limited amounts of money without paying commission.C.At present there is no charge for changing foreign money.12.Transport papers must include an approximate value of the shipment.The transport documents have to showA.how much the shipment is worth.B.the delivery charges for the shipment.C. a list of what is in the shipment.Part 2 (5%)●Look at the list below. It shows departments in a company.●For questions 13-17, choose the department (A-H) each person should contact.●For each question, mark one letter (A-H) on your Answer Sheet.●Do not use any letter more than once.13.Victor Morrison wants to order new furniture for the Human Resources departments.14.Martin Bright needs help in installing software designed to simplify accounting procedures.15.Sarah Wilde, a laboratory worker, wants to find out about forthcoming training courses.16.Tony Waites, from Sales, wants to discuss how his client’s complaints abou t a faulty product havebeen dealt with.17.Elizabeth Swift, who works in Advertising, has a question about her last salary.Part 3 (5%)●Look at the bar charts below. They show the number of people employed in eight different companies (A-H) in England and Germany between 2000 and 2002.●Which bar chart does each sentence (18-22) describe?●For each sentence, mark one letter (A-H) on your Answer Sheet.Do not use any letter more than once.20002001 2002 2000 2001 2002200020012002 2000 2001 200225E 25 F20202000 2001 2002 2000 2001 200218. The number of employees in Germany fluctuated between 2000 and 2002, whereas England saw asteady increase in staff numbers over the same period.19. Between 2000 and 2001 both countries had similar numbers of employees, but by 2002 numbers inEngland had fallen to half as many as in Germany.20. Employee numbers in Germany decreased steadily between 2000 and 2002, unlike in England,where the number of staff dropped slightly in 2001 before doubling.21. Although Germany had more employees than England in 2000 and 2001, by 2002 staff numbers in England had risen to the same level as in Germany.22. Although employee numbers in both countries increased over the three years, there were twice as many employees in Germany as in England by 2002.Part 4 (7%)● Read the newspaper article below about a hotel.● Are sentences 23-29 “Right” or “Wrong”? If there is not enough information, choose “Doesn’t say”.● For each sentence 23-29, mark one letter (A, B or C) on your Answer Sheet.23.The hotel has won two awards recently.A. RightB. WrongC. Doesn’t say24.The Hotel Grand is part of a national chain of hotels.A. RightB. WrongC. Doesn’t say25.The journey from the airport to the hotel takes under 30 minutes.A. RightB. WrongC. Doesn’t say26.The health center in the hotel has a new swimming pool.A. RightB. WrongC. Doesn’t say27.The Hotel Grand is very cl ose to the city’s main museum.A. RightB. WrongC. Doesn’t say28.Over half of the hotel guestrooms have their own balcony.A. RightB. WrongC. Doesn’t say29.The Hotel Grand has recently changed ownership.A. RightB. WrongC. Doesn’t sayPart 5 (7%)Match the following words with the correct meaning. For each word, mark the correct letter A-E./doc/7777074f571810a6f524ccbff121dd36a22dc44f.html mission A) does not worry about things being difficult/doc/7777074f571810a6f524ccbff121dd36a22dc44f.html zy B) person who buys and sell things for other people32.confident C) always arrives on time33.broker D) money paid to a salesperson for every sale he makes34.punctual E) does not work very hard35.experienced F) does everything very well36.capable G) has done the job for many yearsPart 6 (8%)Choose the word that is different from others in the same group.37. A) distribution B) dispatch C) distance D) delivery38. A) petrol B) fuel C) gasoline D) gallon39. A) schedule B) process C) plan D) organize40. A) wrap B) box C) package D) weigh41. A) install B) label C) fit D) load42. A) procedure B) budget C) costing D) figures43. A) invoice B) permit C) licence D) visa44. A) discountB) sale C) offer D) refundPart 7 (12%)●Read the article below about attending job interviews.●Choose the correct word to fill each gap from A, B or C.●For each question (45-56), mark one letter (A, B or C) on your Answer Sheet.45. A. be B. are C. is46. A. Any B. That C. Some47. A. which B. whose C. who48. A. fetch B. carry C. bring49. A. need B. ought C. could50. A. Despite B. Although C. But51. A. least B. little C. less52. A. longer B. further C. more53. A. What B. How C. Why54. A. try B. tried C. tries55. A. these B. this C. one56. A. nor B. not C. neverPart 8 (5%)●Read the email and the note below and complete the form.●Write a word or phrase or a number on lines 57-61 on your Answer Sheet.Mary,Could you book a room for the market research seminar in my name and let me have a copy of the form?We usually have an oval table. We’ll bring our own laptop, but to display the figures we’ll need a large screen.Call me if there’s any problem.RogerP.S. Don’t forget to ask for parking spaces!Room BookingsBOOKING REQUESTED BY: (57) ........................... D epartment NAME OF CONTACT: (58) ……………………………………DATE(S): 5-6 DecemberNUMBER OF PEOPLE: 9FURNITURE REQUIRED: (59) ……………………………………. EQUIPMENT REQUIRED: (60)……………………………………OTHER REQUESTS: (61) ……………………………………Part 9 (25%)●Complete the following sentences 62-86 with the correct option.●Mark one letter (A, B or C) on your Answer Sheet.a)starts b) takes off c) departs63.There were about 150 at this year’s conference.a)delegates b) invitations c) hosts64.Order some more A4 paper from the office department, will you?a)supplies b) support c) ordering65.Thank you very much for the to speak at your conference.a)invitation b) introduction c) instruction66.The chairman gave an excellent opening .a)show b) chat c) speech67.Could you just quickly this form while you wait, please?a)label b) write c) fill in68.She seemed very in the interview – very sure of herself.a)anxious b) careless c) confident69.We have regular health and safety training to help accidents.a)process b) protect c) prevent70.Make sure you get the customer’s address and .a)zip code b) postage c) direction71.It’s important we recruit someone with the right for the job.a)qualifications b) certificates c) studies72.Their interest on loans are very low at the moment.a)rates b) terms c) policies73.They’ve had to a lot of money from the bank this year.a)lend b) borrow c) credit74.I’d like to apply for the advertised in the FT last Wednesday.a)vacancy b) prospect c) application76.This computer’s very slow because it’s old and it hasn’t got much .a)hardware b) technology c) memory77.Some countries charge high import to protect domestic industry.a)fines b) duties c) fees78.The higher fuel costs will start to reduce our soon.a)prices b) margins c) schedules79.We’ll need to get an import before we’re allowed to sell there.a)acceptance b) visa c) license80.The new cooker’s in the warehouse right now, ready for next week.a)preparation b) production c) installation81.The bank said there weren’t enough in the account.a)deposits b) contents c) funds82.I spent the whole trade fair on our .a)stand b) show c) display83.Michael always wears a and tie when he travels on business.a)skirt b) blouse c) shirt84.It’s completely so customers will be able to use it anywhere.a)light b) portable c) compact85.I need a room with a telephone socket to my modem into.a)attach b) plug c) connect86.The UK conference is held at the same every year.a)stand b) venue c) bookingPart 10 Writing (14%)You are Daniel Black. You have organized a marketing conference for your company at the Karolin Conference Center, Prague.●Write a memo to the delegates:Saying where the conference will beSaying when the conference will beAsking everyone to confirm if they can attend.●Write 30-40 words.(On your Answer Sheet)。
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2011-2012学年第一学期考试试卷
Part One: Reading (10%)
Look at the questions 1—5. In each question, which sentence is correct? For each question, mark one letter (A, B ,or C) on your answer sheet. 1
The supervisor
A needs to know if there is no ink in the photocopier.
B should repair the photocopier if it prints badly.
C will tell you how to load the photocopier with ink.
2
A They will close the factory on 3 November.
B They will move to a new factory on 3 November.
C They will open the factory again on 3 November. 3
A John has to postpone his meeting until Friday.
B John will be late for his meeting on Tuesday.
C John hopes to see Jane on Tuesday. 4
A Telephone our new office if you want to order anything.
B Visit our new office and talk to us about what you need
C Contact us with your requirements when you open a new office. 5
A Please ring Insurance Direct back about the form before28 September.
B Send back the insurance form that you phoned about before 28.
C Insurance Direct have acknowledged receipt of your form dated 28 September.
Questions 6—10 (10%)
Look at the list below. It shows pages from a company ’s website on the internet.
For questions6—10, decide which page (A-H) is the most suitable for each person below to select. For each question, mark the correct letter (A-H) on your Answer Sheet. Don ’t use any letter more than once.
6. Adam Smith is not satisfied with some goods he bought.
7. Rachel Cains wants to find out when the company started trading.
8.Hazel Thomas needs to know the name of the Personnel Officer.
9 Dominic Noble has to find out how the company performed last year.
10. Benjamin Tidswell wants the address of his nearest Sky Systems dealer.
Questions 11-16. Read this article. Where do the sentences in the box belong? (12%)
Read this article about airport hotels and then give each paragraph
a suitable title from the box. (8%)
Questions 21—27 (14%)
Read part of the letter of application below. Are sentences 22—28 “right” or “wrong”? If there is not enough information to answer “right” or “wrong”, choose “Doesn’t say”.
21.Healthsure makes direct payments to hospitals for its customers.
A . Right B. Wrong C. Doesn’t say
22. .Healthsure makes an annual profit.
A . Right B. Wrong C. Doesn’t say
23. Customers must pay .Healthsure monthly instalments.
A . Right B. Wrong C. Doesn’t say
24. .Healthsure will insure children and their parents on the same policy.
A . Right B. Wrong C. Doesn’t say
25.Tax is payable on the daily allowances customers receive.
A . Right B. Wrong C. Doesn’t say
26. Membership applications are approves in less than 72 hours..
A . Right B. Wrong C. Doesn’t say 27. You can contact .Healthsure at any time.
A . Right B. Wrong C. Doesn’t say
Questions 28-39
Filling the blanks (12%)
28. A them B it C they
29. A to B in C by
30. A its B our C their
31. A which B who C what
32. A guide B guides C guiding
33. A too B much C more
34. A had B have C has
35. A These B Each C Every
36. A can B ought C need
37. A over B at C from
38. A with B of C for
39. A until B before C within
Part two: Writing Task 1 (12%)
You have to ordered some new office equipment. However, some of this equipment will arrive a week later than planned. Write a memo to all staff.
-----Saying which equipment will be delayed
-----explaining when it will be delayed
-----apologizing for the delay.
-----Write about 30-40 words on your Answer Sheet.
Task 2 (22%)Read this note you have received from your boss.
-----thanking her for the invitation to Head Office.
----- telling her how many people are planning to go.
----- saying which departments people would like to see.
----- asking about the time of the visit.
Write 60—80 words on your Answer Sheet. Do not include postal addresses.。