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中小酒店专用服务指南内页(中英文版)

尊敬的宾客：欢迎您入住****酒店！酒店全体员工将为您提供最真诚、最温情的服务，我们强烈希望您会有一个愉悦而又难忘的入住体验。

为了确保您入住期间的舒适、便利，我们特此为您介绍酒店的各项设施和服务。

如果您希望获取更多的信息，敬请随时与酒店前台联系。

我们将努力做好每项服务以使您有一个舒适轻松的住宿体验。

同时，我们非常重视每一位客人对酒店服务及设施的反馈意见，希望您能在入住期间将您的反馈意见告知我们，这将有助于我们更好地改善酒店的设施并持续地提高我们的服务水平。

衷心祝愿您入住愉快，万事顺心！酒店总经理Dear Guests,Welcome to Hotel! All our colleagues are committed to provide our guests honestly and friendly service. We do hope your stay is an enjoyable and memorable one.In this Directory of Services, our facilities and services available are introduced. Please contact the Reception if you require any further information.We value our guests’feedback and comments which are of vital importance to us in improving the standards of service and hospitality to our guests. Please feel free to tell us to during you stay with us.Once again, wish you a pleasant stay with us.General Manager服务指南DIRECTORY OF SERVICES分机号码EXT.前台FRONT DESK行李服务BELL SERVICE 前台接待处每天24小时值班。

酒店词汇中英文翻译

国外生活必备英文词汇全搜索－住宿篇1前台：company 陪伴，同伴single room 单人房double room 双人房intend 想要，打算party （参加共同活动的）一批，一组，一组人date 日期，日子kind 种，类bath 浴室shower 淋浴suite （一套）房间deluxe 豪华的presidential 总统的，总统职务的available 可用的，合用的，可得到的，可到达的fully 完全地，彻底地name 名字，姓，姓名，名称address 地址the phone number 电话号码be able to 能，会guarantee 保证，担保，包，管occupancy 占有，占用peak 最高的，高峰的arrival 到来，到达departure 启程，离开，出发book 预定，定hotel 旅馆offer 提出，提供discount 折扣vacancy 空，空房间solid 全部地be full up 全满include 包括，包含major 较大范围的，主要的international 国际的，世界的provide with 提供mini-bar 小冰柜sort 种类，类别price 价格，价钱dollar 美元service 服务，服侍of course 当然rate 价格，费用tax extra 另加税金look forward to 期待，希望receive 接待，接见，欢迎guest 旅客，宿客welcome to 欢迎到来bellboy 行李员，旅客服务员madam 夫人，女士，太太trip 旅行，旅程take care of管理，照看baggage 行李，carry 运送，手提suitcase 手提箱，衣箱show 带领，指引，给看lead 带领，引领，领路give sb.a hand帮...的忙allow 允许，准许wish 愿，希望pleasant 令人愉快的，舒适的enjoy 享受a good time 快乐时光pleasure 快乐，愉快，高兴not at all 不用谢，没关系mention 提及，提到registration登记，注册at one's service 为...服务behind 在后面，在...背后remember 记住，记得return 送还，还归firmly 稳固地go to bed 上床睡觉check 检查，核对list 名单，一览表fill to 填写form 表格have a look 看一看passport 护照mind 介意，反对fill out 填写prepare 准备，预备key card 出入证seat 座位file 档案identification身分的证明straight 马上，立刻separately 单独地opposite 在...的对面gift 礼品，礼物elevator [美]电梯directly 直接地straight 笔直的traffic 交通distance 直接地intersection 交叉点，十字路口suggest 建议，提出（意见，计划）等popular 受欢迎的，大众（或某种人）喜爱的tourist 旅行者，游览者，观光者famous 著名的，出名的tourist attraction 旅游胜地history 历史direction 方向，方位well-known 出名的，众所周知的scene 景色，景象attractive 有吸引人的，引起兴趣的interest 兴趣dynasty 王朝，朝代classical 古典的architecture建筑风格exquisite 精致的，精巧的artistic value 艺术价值chance 机会feast one's eyes让某人一包眼福typical 典型的，代表性的pearl 珍珠The Jade Buddha Temple 玉佛寺what's more 另外construction建造，构造，结构magnificent 壮丽的，宏伟的enjoy 欣赏，喜爱stamp 邮票stick 粘贴，张贴envelope 信封，封套sticker 背后有粘胶的标签ticket 票airline 航空公司wonder 想知道consider 考虑，细想in advance 预先economy 经济time-table 时刻表flight 班机airport 机场国外生活必备英文词汇全搜索－住宿篇2 rear stalls 戏院正方后座in order 妥当，就绪suppose 猜想，料想，想象matinee 日戏dress circle戏院的二楼厅cancel 取消except 除...之外performance 演出acrobatic 杂技的prefer 更喜欢exchange 兑换，（货币）交换bill 钞票，纸币currency 货币according to根据...所说，按照equivalent 相等的，相当的note 纸币sign 签名，署名exchange memo 兑换水单counter 柜台prohibit 禁止，阻止government 政府information 信息bottom line 底线endorse 在（支票等）背面签名，背书signature 签名，署名top line 头一行receipt 收据，收条amount 数额certificate 单据purchase 买，购买，购置，所购物countersign 副署，连署in duplicate（正副）一式两份policy 政策，方针understand 懂，理解awfully 非常，很describe 描绘，叙述，形容apologize 道歉trouble 麻烦，烦恼manager 经理solve 解决carelessness粗心，疏忽，粗枝大叶advise to 劝...inconvenience 不方便toilet 洗室sincerely 真诚地，诚恳地，真挚地previous 先的，前的occupant 占有人，占用者，居住者access 进入responsible 有责任的，（应）责任的necklace 项圈，项链safety box 保险柜arrange 安排in touch with 联系，接触as soon as 一...就...try one's best 努力，尽力possible 可能的regulation 规则，规章，法规noise 噪音，嘈杂声several 几个，数个misunderstand 误会，误解explain 解释，说明relax 放松calm 使平静，使镇定in charge 主管housemaid 客房服务员release 再出租measure 措施，方法understaffed人员太少的，人员不足的accommodation cost 宿费cashier 出纳check in 入住登记check out 办理退房手续deluxe suite豪华套间dining hall 餐厅double room 双人间foreign exchange counter 外币兑换处hotel directory 旅馆指南hotel lobby 饭店大堂hotel rates 房价information desk 总台porter 行李员reservation desk 预定处room charge sheet 房价表room with bath 带有浴室的客房room with good ventilation 通风良好的客房single room 单人间suite 套间telephone operator 总机接线员in touch with 联系，接触as soon as 一...就...try one's best 努力，尽力possible 可能的regulation 规则，规章，法规noise 噪音，嘈杂声several 几个，数个misunderstand 误会，误解explain 解释，说明relax 放松calm 使平静，使镇定in charge 主管housemaid 客房服务员release 再出租measure 措施，方法understaffed人员太少的，人员不足的accommodation cost 宿费cashier 出纳check in 入住登记check out 办理退房手续deluxe suite豪华套间dining hall 餐厅double room 双人间foreign exchange counter 外币兑换处hotel directory 旅馆指南hotel lobby 饭店大堂hotel rates 房价information desk 总台porter 行李员reservation desk 预定处room charge sheet 房价表room with bath 带有浴室的客房room with good ventilation 通风良好的客房single room 单人间suite 套间telephone operator 总机接线员国外生活必备英文词汇全搜索－饮食篇1餐具：coffee pot 咖啡壶coffee cup 咖啡杯paper towel 纸巾napkin 餐巾table cloth 桌布tea -pot 茶壶tea set 茶具tea tray 茶盘caddy 茶罐dish 碟plate 盘saucer 小碟子rice bowl 饭碗chopsticks 筷子soup spoon 汤匙knife 餐刀cup 杯子glass 玻璃杯mug 马克杯picnic lunch 便当fruit plate 水果盘toothpick 牙签中餐：bear's paw 熊掌breast of deer 鹿脯beche-de-mer; sea cucumber 海参sea sturgeon 海鳝salted jelly fish 海蜇皮kelp, seaweed 海带abalone 鲍鱼shark fin 鱼翅scallops 干贝lobster 龙虾bird's nest 燕窝roast suckling pig 考乳猪pig's knuckle 猪脚boiled salted duck 盐水鸭preserved meat 腊肉barbecued pork 叉烧sausage 香肠fried pork flakes 肉松BAR-B-Q 烤肉meat diet 荤菜vegetables 素菜meat broth 肉羹local dish 地方菜Cantonese cuisine 广东菜set meal 客饭curry rice 咖喱饭fried rice 炒饭plain rice 白饭crispy rice 锅巴gruel, soft rice , porridge 粥—noodles with gravy 打卤面plain noodle 阳春面casserole 砂锅chafing dish, fire pot 火锅meat bun 肉包子shao-mai 烧麦preserved bean curd 腐乳bean curd 豆腐fermented blank bean 豆豉pickled cucumbers 酱瓜preserved egg 皮蛋salted duck egg 咸鸭蛋dried turnip 萝卜干西餐与日本料理：menu 菜单French cuisine 法国菜today's special 今日特餐chef's special 主厨特餐buffet 自助餐fast food 快餐specialty 招牌菜continental cuisine 欧式西餐aperitif 饭前酒dim sum 点心French fires 炸薯条baked potato 烘马铃薯mashed potatoes 马铃薯泥omelette 简蛋卷pudding 布丁pastries 甜点pickled vegetables 泡菜kimchi 韩国泡菜crab meat 蟹肉prawn 明虾conch 海螺escargots 田螺braised beef 炖牛肉bacon 熏肉poached egg 荷包蛋sunny side up 煎一面荷包蛋over 煎两面荷包蛋fried egg 煎蛋over easy 煎半熟蛋over hard 煎全熟蛋scramble eggs 炒蛋boiled egg 煮蛋stone fire pot 石头火锅sashi 日本竹筷sake 日本米酒miso shiru 味噌汤roast meat 铁板烤肉sashimi 生鱼片butter 奶油冷饮：beverages 饮料soya-bean milk 豆浆syrup of plum 酸梅汤tomato juice 番茄汁orange juice 橘子汁coconut milk 椰子汁asparagus juice 芦荟汁grapefruit juice 葡萄柚汁vegetable juice 蔬菜汁ginger ale 姜汁sarsaparilla 沙士soft drink 汽水coco-cola (coke) 可口可乐tea leaves 茶叶black tea 红茶jasmine tea 茉莉(香片) tea bag 茶包lemon tea 柠檬茶white goup tea 冬瓜茶honey 蜂蜜chlorella 绿藻soda water 苏打水artificial color 人工色素ice water 冰水mineral water 矿泉水distilled water 蒸馏水long-life milk 保久奶condensed milk 炼乳; 炼奶cocoa 可可coffee mate 奶精coffee 咖啡iced coffee 冰咖啡white coffee 牛奶咖啡black coffee 纯咖啡ovaltine 阿华田chlorella yakult 养乐多essence of chicken 鸡精ice-cream cone 甜筒sundae 圣代; 新地ice-cream 雪糕soft ice-cream 窗淇淋vanilla ice-cream 香草冰淇淋ice candy 冰棒milk-shake 奶昔straw 吸管国外生活必备英文词汇全搜索－饮食篇2水果：pineapple 凤梨watermelon 西瓜papaya 木瓜betelnut 槟榔chestnut 栗子coconut 椰子ponkan 碰柑tangerine 橘子mandarin orange 橘sugar-cane 甘蔗muskmelon 香瓜shaddock 文旦juice peach 水蜜桃pear 梨子peach 桃子carambola 杨桃cherry 樱桃persimmon 柿子apple 苹果mango 芒果fig 无花果water caltrop 菱角almond 杏仁plum 李子honey-dew melon 哈密瓜loquat 枇杷olive 橄榄rambutan 红毛丹durian 榴梿strawberry 草莓grape 葡萄grapefruit 葡萄柚lichee 荔枝longan 龙眼wax-apple 莲雾guava 番石榴banana 香蕉熟菜与调味品：string bean 四季豆pea 豌豆green soy bean 毛豆soybean sprout 黄豆芽mung bean sprout 绿豆芽bean sprout 豆芽kale 甘蓝菜cabbage 包心菜; 大白菜broccoli 花椰菜mater convolvulus 空心菜dried lily flower 金针菜mustard leaf 芥菜celery 芹菜tarragon 蒿菜beetroot, beet 甜菜agar-agar 紫菜lettuce 生菜spinach 菠菜leek 韭菜caraway 香菜hair-like seaweed 发菜preserved szechuan pickle 榨菜salted vegetable 雪里红lettuce 莴苣asparagus 芦荟bamboo shoot 竹笋dried bamboo shoot 笋干chives 韭黄ternip 白萝卜carrot 胡萝卜water chestnut 荸荠ficus tikaua 地瓜long crooked squash 菜瓜loofah 丝瓜pumpkin 南瓜bitter gourd 苦瓜cucumber 黄瓜white gourd 冬瓜gherkin 小黄瓜yam 山芋taro 芋头beancurd sheets 百叶champignon 香菇button mushroom 草菇needle mushroom 金针菇agaricus 蘑菇dried mushroom 冬菇tomato 番茄eggplant 茄子potato, spud 马铃薯lotus root 莲藕agaric 木耳white fungus 百木耳ginger 生姜garlic 大蒜garlic bulb 蒜头green onion 葱onion 洋葱scallion, leek 青葱wheat gluten 面筋miso 味噌seasoning 调味品caviar 鱼子酱barbeque sauce 沙茶酱tomato ketchup, tomato sauce 番茄酱mustard 芥茉salt 盐sugar 糖monosodium glutamate , gourmet powder 味精vinegar 醋sweet 甜sour 酸bitter 苦lard 猪油peanut oil 花生油soy sauce 酱油green pepper 青椒paprika 红椒star anise 八角cinnamon 肉挂curry 咖喱maltose 麦芽糖糖与蜜饯：jerky 牛肉干dried beef slices 牛肉片dried pork slices 猪肉片confection 糖果glace fruit 蜜饯marmalade 果酱dried persimmon 柿饼candied melon 冬瓜糖red jujube 红枣black date 黑枣glace date 蜜枣dried longan 桂圆干raisin 葡萄干chewing gum 口香糖nougat 牛乳糖mint 薄荷糖drop 水果糖marshmallow 棉花糖caramel 牛奶糖peanut brittle 花生糖castor sugar 细砂白糖granulated sugar 砂糖sugar candy 冰糖butter biscuit 奶酥rice cake 年糕moon cake 月饼green bean cake 绿豆糕popcorn 爆米花chocolate 巧克力marrons glaces 糖炒栗子国外生活必备英文词汇全搜索－饮食篇3 牛排与酒：breakfast 早餐lunch 午餐brunch 早午餐supper 晚餐late snack 宵夜dinner 正餐ham and egg 火腿肠buttered toast 奶油土司French toast 法国土司muffin 松饼cheese cake 酪饼white bread 白面包brown bread 黑面包French roll 小型法式面包appetizer 开胃菜green salad 蔬菜沙拉onion soup 洋葱汤potage 法国浓汤corn soup 玉米浓汤minestrone 蔬菜面条汤ox tail soup 牛尾汤fried chicken 炸鸡roast chicken 烤鸡steak 牛排T-bone steak 丁骨牛排filet steak 菲力牛排sirloin steak 沙朗牛排club steak 小牛排well done 全熟medium 五分熟rare 三分熟beer 啤酒draft beer 生啤酒stout beer 黑啤酒canned beer 罐装啤酒red wine 红葡萄酒gin 琴酒brandy 白兰地whisky 威士忌vodka 伏特加on the rocks 酒加冰块rum 兰酒champagne 香槟餐具：coffee pot 咖啡壶coffee cup 咖啡杯paper towel 纸巾napkin 餐巾table cloth 桌布tea -pot 茶壶tea set 茶具tea tray 茶盘caddy 茶罐dish 碟plate 盘saucer 小碟子rice bowl 饭碗chopsticks 筷子soup spoon 汤匙knife 餐刀cup 杯子glass 玻璃杯mug 马克杯picnic lunch 便当fruit plate 水果盘toothpick 牙签中餐：bear's paw 熊掌breast of deer 鹿脯beche-de-mer; sea cucumber 海参sea sturgeon 海鳝salted jelly fish 海蜇皮kelp, seaweed 海带abalone 鲍鱼shark fin 鱼翅scallops 干贝lobster 龙虾bird's nest 燕窝roast suckling pig 考乳猪pig's knuckle 猪脚boiled salted duck 盐水鸭preserved meat 腊肉barbecued pork 叉烧sausage 香肠fried pork flakes 肉松BAR-B-Q 烤肉meat diet 荤菜vegetables 素菜meat broth 肉羹local dish 地方菜Cantonese cuisine 广东菜set meal 客饭curry rice 咖喱饭fried rice 炒饭plain rice 白饭crispy rice 锅巴gruel, soft rice , porridge 粥—noodles with gravy 打卤面plain noodle 阳春面casserole 砂锅chafing dish, fire pot 火锅meat bun 肉包子shao-mai 烧麦preserved bean curd 腐乳bean curd 豆腐fermented blank bean 豆豉pickled cucumbers 酱瓜preserved egg 皮蛋salted duck egg 咸鸭蛋dried turnip 萝卜干西餐与日本料理:menu 菜单French cuisine 法国菜today's special 今日特餐chef's special 主厨特餐buffet 自助餐fast food 快餐specialty 招牌菜continental cuisine 欧式西餐aperitif 饭前酒dim sum 点心French fires 炸薯条baked potato 烘马铃薯mashed potatoes 马铃薯泥omelette 简蛋卷pudding 布丁pastries 甜点pickled vegetables 泡菜kimchi 韩国泡菜crab meat 蟹肉prawn 明虾conch 海螺escargots 田螺braised beef 炖牛肉bacon 熏肉poached egg 荷包蛋sunny side up 煎一面荷包蛋over 煎两面荷包蛋fried egg 煎蛋over easy 煎半熟蛋over hard 煎全熟蛋scramble eggs 炒蛋boiled egg 煮蛋stone fire pot 石头火锅sashi 日本竹筷sake 日本米酒miso shiru 味噌汤roast meat 铁板烤肉sashimi 生鱼片butter 奶油冷饮:beverages 饮料soya-bean milk 豆浆syrup of plum 酸梅汤tomato juice 番茄汁orange juice 橘子汁coconut milk 椰子汁asparagus juice 芦荟汁grapefruit juice 葡萄柚汁vegetable juice 蔬菜汁ginger ale 姜汁sarsaparilla 沙士soft drink 汽水coco-cola (coke) 可口可乐tea leaves 茶叶black tea 红茶jasmine tea 茉莉(香片) tea bag 茶包lemon tea 柠檬茶white goup tea 冬瓜茶honey 蜂蜜chlorella 绿藻soda water 苏打水artificial color 人工色素ice water 冰水mineral water 矿泉水distilled water 蒸馏水long-life milk 保久奶condensed milk 炼乳; 炼奶cocoa 可可coffee mate 奶精coffee 咖啡iced coffee 冰咖啡white coffee 牛奶咖啡black coffee 纯咖啡ovaltine 阿华田chlorella yakult 养乐多essence of chicken 鸡精ice-cream cone 甜筒sundae 圣代; 新地ice-cream 雪糕soft ice-cream 窗淇淋vanilla ice-cream 香草冰淇淋ice candy 冰棒milk-shake 奶昔straw 吸管Hotel词汇大全2005-1-20 19:07:48information desk 问讯处reception office 接待室hotel register 旅客登记簿registration form 登记表newsstand 售报处postal service 邮局服务处shop 小卖部bar 酒吧间lounge 休息厅roof garden 屋顶花园billiard-room 球房dining-room, dining hall 餐厅men's room 男盥洗室ladies' room 女盥洗室cloak-room 存衣处basement 地下室cellar 地窖broom closet 杂物室room number 房间号码room key 房间钥匙suite 一套房间single room 单人房间double room 双人房间sitting-room, living-room 起居室sofa, settee 长沙发easy chair 安乐椅armchair 扶手椅wicker chair 藤椅folding chair 叠椅swivel chair 转椅rocking chair 摇椅stool 凳子stool 凳子bench 条凳tea table 茶几desk 书桌bookcase 书橱bookshelf 书架wardrobe 衣柜built-in wardrobe, closet 壁橱chest of drawers 五斗橱screen 屏风hat rack 帽架rug 小地毯carpet 大地毯single bed 单人床double bed 双人床twin beds 成对床mattress 褥子quilt 被blanket 毯子sheet 床单bedspread 床罩cotton terry blanket 毛巾被pillow 枕头pillow 枕头pillowcase 枕套mat 席cushion 垫子bathroom 浴室bath tub 浴盆shower bath, shower 淋浴cold and hot water taps 冷热自来水龙头sprinkle-nozzle, (shower) nozzle 喷头dressingtable 梳妆台mirror 镜子washbasin 洗脸盆towel 毛巾toilet, lavatory, washroom 卫生间water closet, W.C. 厕所；抽水马桶toilet roll, toilet paper 卫生纸bath towel 浴巾bathrobe 浴衣towel rail, towel rack 毛巾架sponge 海绵waste-paper basket 废纸篓thermometer 温度计balcony 阳台balcony 阳台sash window 上下开关窗shutters 百叶窗transom, transom window 气窗curtain 窗帘lace curtain 挑花窗帘windowsill 窗台air-conditioned 有空调设备的radiator 暖气片central heating 暖气ashtray 烟灰碟smoking set 烟具electric fan 电扇chandelier, pendant lamp 吊灯fluorescent lamp 日光灯desk lamp 台灯bedside lamp 床头灯floor lamp 落地灯wall lamp 壁灯lampshade 灯罩bulb holder 灯头bulb 灯泡screw-type bulb 罗口灯泡bayonet-type bulb 卡口灯泡frosted bulb 磨砂灯泡opal bulb, opaque bulb 乳白灯泡switch 开关socket 插座plug 插头telephone 电话electric iron 电熨斗peg, hook 衣钩clothes-hanger 衣架door-mat 门前的擦鞋棕垫manager 经理attendant 服务员desk clerk 值班服务员waiter （餐厅）服务员waitress （餐厅）女服务员rent 租金bill 账单服务台常用词汇2005-1-20 19:21:49management 经营、管理market price 市价cashier's desk 兑换处coin 硬币accounting desk 帐务处check-out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房…per thousand 千分之…spare (形)多余的postpone (动)延期cancel (动)取消traveler’s cheque 旅行支票pay (动)付款fill (动)填写administration 管理、经营note 纸币registration desk 入宿登记处lobby 前厅luggage rack 行李架visit card 名片identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房…per cent 百分之…reasonable (形)合理的cash (动)兑换keep (动)保留、保存bank draft 汇票accept (动)接受procedure fee 手续费fill in the form 填表■电讯服务operator 电话员house phone 内部电话special line 专线dial a number 拨号码hold the line 别挂电话can't put somebody through 接不通ordinary telegram 普通电话receiver 听筒city phone 城市电话telephone number 电话号码replace the phone 挂上电话Line, please. 请接外线。

酒店服务指南中英文版1DOC

服务指南THE SERVICE GUIDE目录总经理致辞大堂服务LOBBY SERVICES1．大堂经理Assistant Manager2．问讯∕留言Informatio n ∕ Message3．预订∕接待Reservation ∕ Reception4．收银∕结账Cashier5．信用卡Credit Card6．退房时间Check-out Time7．客房门卡Room Card8．行李服务Luggage Service9．大堂保险箱Lobby Safe box10．商务中心Business Center11．残疾人士设施Handicapped Facilities12．着装Dressing13．停车Parking客房服务GUEST ROOM SERVICES1．客房中心Housekeeping Center2．房间清洁服务Room Cleaning3．房间夜床服务Turn-down Service4．洗衣服务Laundry Service5．小酒吧Mini-Bar6．房间加床服务Extra Bed7．送餐服务Room Service8．擦鞋服务Shoes-shine Service9．叫醒服务Wake-up Call10．电话Telephone11．电吹风Hair Dryer12．电熨斗/烫衣板Iron / Iron Board13．房间保密/电话免打扰Keep the Room Number Secret/Avoid Being Disturbed 14．失物招领Lost And Found15．电视节目TV Channel16．网上漫游Internet Service17．空气调节Air Conditioner18．电源总开关Energy Saver19．电源说明Power Supply20．紧急情况Emergency餐饮服务FOOD & BEVERAGE SERVICES1．宴会预订Banquet Reservation2．中餐厅Chinese Restaurant3．送餐服务Room Service娱乐服务ENTERTAINMENT SERVICE1. 商务区Business district (CBD)2．量贩区ktv Volume area ktv康乐服务RECREATION SERVICE康乐中心The recreation center安全指南SAFETY DIRECTORY1．遵守措施comply with the measures2．宾客注意事项Guest’s Notices3．安保Safeguard4．火警Fire Prevention5．火警须知Fire alarm notice电话指南TELEPHONE DIRECTORY1．拨打客房电话Room to Room Calls2．拨打外线电话Outside Calls3．国内直拨电话DDD Calls4．国内、国际直拨须知IDD&DDD Service Guide客房物品有偿价格表GEST ROOM ITEMS PAID A PRICE LIST尊敬的宾客：欢迎阁下光临湛江富丽华大酒店！我们本着“安全至上、客人第一”的服务宗旨，谒尽全力，热诚为阁下提供最周到的服务，令您真正感到宾至如归。

旅游英文词组

旅游英文词组旅游英文词组一、旅行准备1. Passport and visa - 护照和签证2. Travel insurance - 旅行保险3. Itinerary - 行程安排4. Destination - 目的地5. Accommodation - 住宿6. Flight tickets - 飞机票7. Currency exchange - 货币兑换8. Transportation - 交通工具9. Packing list - 行李清单10. Travel guidebook - 旅行指南二、交通工具和交通状况1. Airport - 机场2. Train station - 火车站3. Bus stop - 公交车站4. Taxi - 出租车5. Rental car - 租车6. Public transportation - 公共交通7. Traffic jam - 交通堵塞8. High speed train - 高速列车9. Traffic lights - 交通灯10. Pedestrian crossing - 人行横道三、酒店和住宿1. Hotel - 酒店2. Check-in/check-out - 入住/退房3. Room reservation - 房间预订4. Reception - 前台5. Room service - 客房服务6. Complimentary breakfast - 免费早餐7. Double room - 双人间8. Single room - 单人间9. Suite - 套房10. Wi-Fi - 无线网络四、旅游景点和活动1. Tourist attractions - 旅游景点2. Sightseeing - 观光3. Tour guide - 导游4. Historic sites - 历史遗址5. Museums - 博物馆6. Theme parks - 主题公园7. Beaches - 海滩8. Hiking trails - 徒步小径9. Scenic views - 风景名胜10. Water sports - 水上运动五、餐饮和美食1. Restaurant - 餐厅2. Menu - 菜单3. Reservation - 预定4. Order - 点菜5. Specialties - 特色菜6. Seafood - 海鲜7. Local cuisine - 当地美食8. Vegetarian options - 素食选项9. Desserts - 甜点10. Coffee shop - 咖啡店六、购物和纪念品1. Shopping mall - 购物中心2. Market - 市场3. Souvenirs - 纪念品4. Bargain - 讨价还价5. Clothing store - 服装店6. Jewelry - 珠宝7. Electronics - 电子产品8. Local crafts - 当地手工艺品9. Sale - 打折10. Cash or credit? - 现金还是信用卡？七、求助和交流1. Excuse me - 对不起/请问2. Can you speak English? - 你会说英语吗？3. I need help - 我需要帮助4. Where is...? - ...在哪里？5. How much does it cost? - 多少钱？6. Could you recommend...? - 你能推荐一下...吗？7. Could you take a photo for me? - 能给我拍张照片吗？8. Thank you - 谢谢9. Sorry for the inconvenience - 对不起给您带来的不便10. Have a nice day! - 祝您愉快！。

客房服务指南中英文

目录一、总经理致词Welcome Speech∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙2二、“绿色通道”一键式服务Service Centre∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙3三、客用设施Guest Facilities ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙4四、餐饮指南Food＆Beverage Guid∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙8五、会议设施Conference Facilities ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙9六、康乐中心Recreation Center &商品部Shop Center ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙11七、电话指南Telephone Guide∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙13八、外宾须知FOREIGNGUEST∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙18九、客用品损坏赔偿价目表Guest Service Items Compensate Price List∙∙∙∙∙∙∙20 十创建绿色酒店，倡导绿色消费Respond to Green Olympic, Promote Green Service, and Call for Green Consumptio∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙25尊敬的宾客：非常荣幸地欢迎您下榻金潮玉玛国际酒店！我谨代表本人及酒店全体员工向您表示热烈的欢迎并致以诚挚的问候！衷心地希望您在住店期间身心愉悦！金潮玉玛国际酒店致力于为您提供高水准富于人性化的精细服务，使您的每个需求能够得到完美解决。

部分酒店客房服务指南内容

部分酒店客房服务指南内容欢迎阁下光临！尊敬的宾客：****酒店（**店）真诚欢迎阁下的光临！特奉上此服务指南，详列本酒店各项设施，以供参阅。

我们殷切期看我们的服务和设施令阁下感到满意。

谨祝阁下在本酒店逗留愉快，并期看您的再次光临！****酒店embers of this co-operation to ensure that the Huasheng hotel into a safe, fortable hotel.Please note: In order to guarantee the safety of guests that any such hotel in the scope of any fire or personal effects belonging to the hotel, the hotel and then trigger a fire, according to the value of pensation for the loss of the hotel.紧急火警唆使为进步各宾客安全警觉，本酒店提供以下建议预备工作1、留意酒店内所有安全设施。

2、确定阁下房间四周之走火通道、警钟、灭火器材的位置。

3、任什么时候刻都应知道房间锁匙放置在何处。

行动1、如阁下发现火警发生，应即时通知服务总台，内线“222、333、888”。

2、如阁下房间外的走廊发生火警，应先触摸金属门锁以检查火警情况，若门锁烫手，切勿开启房门。

3、如阁下离开房间，应携同您的房间锁匙走到就近之走火通道，尽可能低身行走，并阔别浓烟。

4、一般走火通道都是接通梯级的，当走往通道时，切纪要关门，然后使用楼梯离开酒店，假若当时环境不答应，应立即判定跑往天台或退回房间。

求生1、若阁下回到房间应立即关掉空调、其余电器等。

尽可能弄湿床单、毛巾等，然后填塞门缝及喷烟孔道，在清楚知道房外空气清新后才打开窗门。

2、通知酒店前台接待处，您的房间号码及您依然在房间内，若房内有浓烟，便尽可能靠低，用湿布盖着口鼻，如房门及通道发热，建议使用房内如开水壶等可盛水用具，到卫生间处盛冷水泼在门上面。

五星级酒店英语大全

国外生活必备英文词汇全搜索－住宿篇1前台：company 陪伴，同伴single room 单人房double room 双人房intend 想要，打算party （参加共同活动的）一批，一组，一组人date 日期，日子kind 种，类bath 浴室shower 淋浴suite （一套）房间deluxe 豪华的presidential 总统的，总统职务的available 可用的，合用的，可得到的，可到达的fully 完全地，彻底地name 名字，姓，姓名，名称address 地址the phone number 电话号码be able to 能，会guarantee 保证，担保，包，管occupancy 占有，占用peak 最高的，高峰的arrival 到来，到达departure 启程，离开，出发book 预定，定hotel 旅馆offer 提出，提供discount 折扣vacancy 空，空房间solid 全部地be full up 全满include 包括，包含major 较大范围的，主要的international 国际的，世界的provide with 提供mini-bar 小冰柜sort 种类，类别price 价格，价钱dollar 美元service 服务，服侍of course 当然rate 价格，费用tax extra 另加税金look forward to 期待，希望receive 接待，接见，欢迎guest 旅客，宿客welcome to 欢迎到来bellboy 行李员，旅客服务员madam 夫人，女士，太太trip 旅行，旅程take care of管理，照看baggage 行李，carry 运送，手提suitcase 手提箱，衣箱show 带领，指引，给看lead 带领，引领，领路give sb.a hand帮...的忙allow 允许，准许wish 愿，希望pleasant 令人愉快的，舒适的enjoy 享受a good time 快乐时光pleasure 快乐，愉快，高兴not at all 不用谢，没关系mention 提及，提到registration登记，注册at one's service 为...服务behind 在后面，在...背后remember 记住，记得return 送还，还归firmly 稳固地go to bed 上床睡觉check 检查，核对list 名单，一览表fill to 填写form 表格have a look 看一看passport 护照mind 介意，反对fill out 填写prepare 准备，预备key card 出入证seat 座位file 档案identification身分的证明straight 马上，立刻separately 单独地opposite 在...的对面gift 礼品，礼物elevator [美]电梯directly 直接地straight 笔直的traffic 交通distance 直接地intersection 交叉点，十字路口suggest 建议，提出（意见，计划）等popular 受欢迎的，大众（或某种人）喜爱的tourist 旅行者，游览者，观光者famous 著名的，出名的tourist attraction 旅游胜地history 历史direction 方向，方位well-known 出名的，众所周知的scene 景色，景象attractive 有吸引人的，引起兴趣的interest 兴趣dynasty 王朝，朝代classical 古典的architecture建筑风格exquisite 精致的，精巧的artistic value 艺术价值chance 机会feast one's eyes让某人一包眼福typical 典型的，代表性的pearl 珍珠The Jade Buddha Temple 玉佛寺what's more 另外construction建造，构造，结构magnificent 壮丽的，宏伟的enjoy 欣赏，喜爱stamp 邮票stick 粘贴，张贴envelope 信封，封套sticker 背后有粘胶的标签ticket 票airline 航空公司wonder 想知道consider 考虑，细想in advance 预先economy 经济time-table 时刻表flight 班机airport 机场国外生活必备英文词汇全搜索－住宿篇2rear stalls 戏院正方后座in order 妥当，就绪suppose 猜想，料想，想象matinee 日戏dress circle戏院的二楼厅cancel 取消except 除...之外performance 演出acrobatic 杂技的prefer 更喜欢exchange 兑换，（货币）交换bill 钞票，纸币currency 货币according to根据...所说，按照equivalent 相等的，相当的note 纸币sign 签名，署名exchange memo 兑换水单counter 柜台prohibit 禁止，阻止government 政府information 信息bottom line 底线endorse 在（支票等）背面签名，背书signature 签名，署名top line 头一行receipt 收据，收条amount 数额certificate 单据purchase 买，购买，购置，所购物countersign 副署，连署in duplicate（正副）一式两份policy 政策，方针understand 懂，理解awfully 非常，很describe 描绘，叙述，形容apologize 道歉trouble 麻烦，烦恼manager 经理solve 解决carelessness粗心，疏忽，粗枝大叶advise to 劝...inconvenience 不方便toilet 洗室sincerely 真诚地，诚恳地，真挚地previous 先的，前的occupant 占有人，占用者，居住者access 进入responsible 有责任的，（应）责任的necklace 项圈，项链safety box 保险柜arrange 安排in touch with 联系，接触as soon as 一...就...try one's best 努力，尽力possible 可能的regulation 规则，规章，法规noise 噪音，嘈杂声several 几个，数个misunderstand 误会，误解explain 解释，说明relax 放松calm 使平静，使镇定in charge 主管housemaid 客房服务员release 再出租measure 措施，方法understaffed人员太少的，人员不足的accommodation cost 宿费cashier 出纳check in 入住登记check out 办理退房手续deluxe suite豪华套间dining hall 餐厅double room 双人间foreign exchange counter 外币兑换处hotel directory 旅馆指南hotel lobby 饭店大堂hotel rates 房价information desk 总台porter 行李员reservation desk 预定处room charge sheet 房价表room with bath 带有浴室的客房room with good ventilation 通风良好的客房single room 单人间suite 套间telephone operator 总机接线员in touch with 联系，接触as soon as 一...就...try one's best 努力，尽力possible 可能的regulation 规则，规章，法规noise 噪音，嘈杂声several 几个，数个misunderstand 误会，误解explain 解释，说明relax 放松calm 使平静，使镇定in charge 主管housemaid 客房服务员release 再出租measure 措施，方法understaffed人员太少的，人员不足的accommodation cost 宿费cashier 出纳check in 入住登记check out 办理退房手续deluxe suite豪华套间dining hall 餐厅double room 双人间foreign exchange counter 外币兑换处hotel directory 旅馆指南hotel lobby 饭店大堂hotel rates 房价information desk 总台porter 行李员reservation desk 预定处room charge sheet 房价表room with bath 带有浴室的客房room with good ventilation 通风良好的客房single room 单人间suite 套间telephone operator 总机接线员国外生活必备英文词汇全搜索－饮食篇1 餐具：coffee pot 咖啡壶coffee cup 咖啡杯paper towel 纸巾napkin 餐巾table cloth 桌布tea -pot 茶壶tea set 茶具tea tray 茶盘caddy 茶罐dish 碟plate 盘saucer 小碟子rice bowl 饭碗chopsticks 筷子soup spoon 汤匙knife 餐刀cup 杯子glass 玻璃杯mug 马克杯picnic lunch 便当fruit plate 水果盘toothpick 牙签中餐：bear's paw 熊掌breast of deer 鹿脯beche-de-mer; sea cucumber 海参sea sturgeon 海鳝salted jelly fish 海蜇皮kelp, seaweed 海带abalone 鲍鱼shark fin 鱼翅scallops 干贝lobster 龙虾bird's nest 燕窝roast suckling pig 考乳猪pig's knuckle 猪脚boiled salted duck 盐水鸭preserved meat 腊肉barbecued pork 叉烧sausage 香肠fried pork flakes 肉松BAR-B-Q 烤肉meat diet 荤菜vegetables 素菜meat broth 肉羹local dish 地方菜Cantonese cuisine 广东菜set meal 客饭curry rice 咖喱饭fried rice 炒饭plain rice 白饭crispy rice 锅巴gruel, soft rice , porridge 粥—noodles with gravy 打卤面plain noodle 阳春面casserole 砂锅chafing dish, fire pot 火锅meat bun 肉包子shao-mai 烧麦preserved bean curd 腐乳bean curd 豆腐fermented blank bean 豆豉pickled cucumbers 酱瓜preserved egg 皮蛋salted duck egg 咸鸭蛋dried turnip 萝卜干西餐与日本料理：menu 菜单French cuisine 法国菜today's special 今日特餐chef's special 主厨特餐buffet 自助餐fast food 快餐specialty 招牌菜continental cuisine 欧式西餐aperitif 饭前酒dim sum 点心French fires 炸薯条baked potato 烘马铃薯mashed potatoes 马铃薯泥omelette 简蛋卷pudding 布丁pastries 甜点pickled vegetables 泡菜kimchi 韩国泡菜crab meat 蟹肉prawn 明虾conch 海螺escargots 田螺braised beef 炖牛肉bacon 熏肉poached egg 荷包蛋sunny side up 煎一面荷包蛋over 煎两面荷包蛋fried egg 煎蛋over easy 煎半熟蛋over hard 煎全熟蛋scramble eggs 炒蛋boiled egg 煮蛋stone fire pot 石头火锅sashi 日本竹筷sake 日本米酒miso shiru 味噌汤roast meat 铁板烤肉sashimi 生鱼片butter 奶油冷饮：beverages 饮料soya-bean milk 豆浆syrup of plum 酸梅汤tomato juice 番茄汁orange juice 橘子汁coconut milk 椰子汁asparagus juice 芦荟汁grapefruit juice 葡萄柚汁vegetable juice 蔬菜汁ginger ale 姜汁sarsaparilla 沙士soft drink 汽水coco-cola (coke) 可口可乐tea leaves 茶叶black tea 红茶jasmine tea 茉莉(香片)tea bag 茶包lemon tea 柠檬茶white goup tea 冬瓜茶honey 蜂蜜chlorella 绿藻soda water 苏打水artificial color 人工色素ice water 冰水mineral water 矿泉水distilled water 蒸馏水long-life milk 保久奶condensed milk 炼乳; 炼奶cocoa 可可coffee mate 奶精coffee 咖啡iced coffee 冰咖啡white coffee 牛奶咖啡black coffee 纯咖啡ovaltine 阿华田chlorella yakult 养乐多essence of chicken 鸡精ice-cream cone 甜筒sundae 圣代; 新地ice-cream 雪糕soft ice-cream 窗淇淋vanilla ice-cream 香草冰淇淋ice candy 冰棒milk-shake 奶昔straw 吸管国外生活必备英文词汇全搜索－饮食篇2水果：pineapple 凤梨watermelon 西瓜papaya 木瓜betelnut 槟榔chestnut 栗子coconut 椰子ponkan 碰柑tangerine 橘子mandarin orange 橘sugar-cane 甘蔗muskmelon 香瓜shaddock 文旦juice peach 水蜜桃pear 梨子peach 桃子carambola 杨桃cherry 樱桃persimmon 柿子apple 苹果mango 芒果fig 无花果water caltrop 菱角almond 杏仁plum 李子honey-dew melon 哈密瓜loquat 枇杷olive 橄榄rambutan 红毛丹durian 榴梿strawberry 草莓grape 葡萄grapefruit 葡萄柚lichee 荔枝longan 龙眼wax-apple 莲雾guava 番石榴banana 香蕉熟菜与调味品：string bean 四季豆pea 豌豆green soy bean 毛豆soybean sprout 黄豆芽mung bean sprout 绿豆芽bean sprout 豆芽kale 甘蓝菜cabbage 包心菜; 大白菜broccoli 花椰菜mater convolvulus 空心菜dried lily flower 金针菜mustard leaf 芥菜celery 芹菜tarragon 蒿菜beetroot, beet 甜菜agar-agar 紫菜lettuce 生菜spinach 菠菜leek 韭菜caraway 香菜hair-like seaweed 发菜preserved szechuan pickle 榨菜salted vegetable 雪里红lettuce 莴苣asparagus 芦荟bamboo shoot 竹笋dried bamboo shoot 笋干chives 韭黄ternip 白萝卜carrot 胡萝卜water chestnut 荸荠ficus tikaua 地瓜long crooked squash 菜瓜loofah 丝瓜pumpkin 南瓜bitter gourd 苦瓜cucumber 黄瓜white gourd 冬瓜gherkin 小黄瓜yam 山芋taro 芋头beancurd sheets 百叶champignon 香菇button mushroom 草菇needle mushroom 金针菇agaricus 蘑菇dried mushroom 冬菇tomato 番茄eggplant 茄子potato, spud 马铃薯lotus root 莲藕agaric 木耳white fungus 百木耳ginger 生姜garlic 大蒜garlic bulb 蒜头green onion 葱onion 洋葱scallion, leek 青葱wheat gluten 面筋miso 味噌seasoning 调味品caviar 鱼子酱barbeque sauce 沙茶酱tomato ketchup, tomato sauce 番茄酱mustard 芥茉salt 盐sugar 糖monosodium glutamate , gourmetpowder 味精vinegar 醋sweet 甜sour 酸bitter 苦lard 猪油peanut oil 花生油soy sauce 酱油green pepper 青椒paprika 红椒star anise 八角cinnamon 肉挂curry 咖喱maltose 麦芽糖糖与蜜饯：jerky 牛肉干dried beef slices 牛肉片dried pork slices 猪肉片confection 糖果glace fruit 蜜饯marmalade 果酱dried persimmon 柿饼candied melon 冬瓜糖red jujube 红枣black date 黑枣glace date 蜜枣dried longan 桂圆干raisin 葡萄干chewing gum 口香糖nougat 牛乳糖mint 薄荷糖drop 水果糖marshmallow 棉花糖caramel 牛奶糖peanut brittle 花生糖castor sugar 细砂白糖granulated sugar 砂糖sugar candy 冰糖butter biscuit 奶酥rice cake 年糕moon cake 月饼green bean cake 绿豆糕popcorn 爆米花chocolate 巧克力marrons glaces 糖炒栗子国外生活必备英文词汇全搜索－饮食篇3牛排与酒：breakfast 早餐lunch 午餐brunch 早午餐supper 晚餐late snack 宵夜dinner 正餐ham and egg 火腿肠buttered toast 奶油土司French toast 法国土司muffin 松饼cheese cake 酪饼white bread 白面包brown bread 黑面包French roll 小型法式面包appetizer 开胃菜green salad 蔬菜沙拉onion soup 洋葱汤potage 法国浓汤corn soup 玉米浓汤minestrone 蔬菜面条汤ox tail soup 牛尾汤fried chicken 炸鸡roast chicken 烤鸡steak 牛排T-bone steak 丁骨牛排filet steak 菲力牛排sirloin steak 沙朗牛排club steak 小牛排well done 全熟medium 五分熟rare 三分熟beer 啤酒draft beer 生啤酒stout beer 黑啤酒canned beer 罐装啤酒red wine 红葡萄酒gin 琴酒brandy 白兰地whisky 威士忌vodka 伏特加on the rocks 酒加冰块rum 兰酒champagne 香槟其他小吃：meat 肉beef 牛肉pork 猪肉chicken 鸡肉mutton 羊肉bread 面包steamed bread 馒头rice noodles 米粉fried rice noodles 河粉steamed vermicelli roll 肠粉macaroni 通心粉bean thread 冬粉bean curd with odor 臭豆腐flour-rice noodle 面粉noodles 面条instinct noodles 速食面vegetable 蔬菜crust 面包皮sandwich 三明治toast 土司hamburger 汉堡cake 蛋糕spring roll 春卷pancake 煎饼fried dumpling 煎贴rice glue ball 元宵glue pudding 汤圆millet congee 小米粥cereal 麦片粥steamed dumpling 蒸饺ravioli 馄饨饭店交流用语之欢迎、问候用语1、Good morning(afternoon, evening),sir(madam)早上（下午、晚上）好，先生（夫人）。

酒店服务指南

服务指南ServicesDirectory总经理致辞,pleasecalltheintercom"3581188"withthemaindeskcontact. Iwishyoulivedinahappy,allthebest!GeneralManager:环境保护客房服务HousekeepingService________________________________________________________ 行李服务电话分机：9999LuggageServiceExt:9999为您提供24小时行李服务以及贵重物品寄存服务，如需服务请联系礼宾部。

gevalutablesleftinthegustrooms.叫醒服务Wake-UpCallsService请按6666/8888与接线生联络，确定您的叫醒时间。

Wake-upcallscanbearrangedbytheoperatortoconfirmthetime.pleasedialXXXX结帐服务电话分机：6666/8888Check-outServiceExt:6666/8888退房时间为正午十二时，若需延迟退房时间，请与宾客服务经理联系。

如果您在下午六点前退房，酒店将保留对客人增收半天房费的机利，超过六点，酒店将增收全天房费。

Checkouttimeis12:00atnoon,ifyouextendyoustay,pleasecontactourGuestServiceManag erwhowillassistyou.wereservetherighttochargeguestwhowilldepartinglateanadditionalh alfroomchargeofcontinuedoccupancyuntil6pm.afterwhichafullnightchargemaybeincurr ed.信用卡CreditCard欢迎使用下列信用卡：国内各大银行信用卡Weacceptthecreditasbelow:AmericanExpress,DinersClub,MasterCard,Visa,JCBcard.othercreditcardsofChinaUnionpay客房门匙RoomKey1:00Pmofthesomeday.失物招领Lost&Found如有物品遗失，请与客房中心联系。