管理信息系统考研试题-广东外语外贸大学研究生招生信息网
山东大学网络教育2022秋《管理信息系统》考试题加答案
山东大学网络教育2022秋《管理信息系统》考试题加答案管理信息系统模拟题一、填空1、信息管理系统和（主管支持系统），（决策支持系统），（业务处理系统）及（知识工作系统）组成集成的管理信息系统。
2、电子计算机划分为以下四个时代（真空电子管计算机），（晶体管电子计算机），（集成电路电子计算机）和（大规模集成电路电子计算机）。
3、计算机都采用二进制或十六进制数字系统表示计算机中的数据信息。
十进制的（513）（1000000001）和（201）。
10的二进制数表示和十六进制数表示分别为4、计算机的主存储器，也称作为内存，它是由半导体存储器组成。
半导体的种类繁多，按其性能和用途可以分成两大类：分别是（只读存储器ROM）和（随机存储器RAM）。
5、传输介质是通讯网络中发送方和接收方之间的物理通道，我们常用有线的通讯介质有（双绞线），（同轴电缆），（光纤）。
6、（列双总线）是高性能、双总线光纤城域网，数据传输数率高于40Mbp，传输距离高达50km，具有与公共网的标准接口。
7、根据美国国家标准学会（ANSI）于1975年规定了数据库按三级体系结构组织的标准，这就是有名的SPARC分级结构。
这三级结构是（内模式）、（模式）和（外模式）。
8、由于传输介质的能力往往超出传输单一信号的能力，为了有效地利用传输系统，采用（多路复用）技术把多个信号组合起来在一条物理电缆上进行传输。
二、判断题下列问题在你认为正确的题目后面打（V），否则打（某）。
1、财务是企业四大职能之一，它实际包含两大部分，一部分是会计，一部分是财务。
其中会计的主要任务是记账，而财务的主要作用是资金的运作（V）2、调制解调器主要的功能是对脉冲数字信号进行转换。
（某）3、计算机预测系统是一个自维护系统，它不仅建立初始预测模型，而且当得到一个新的数据后能自动调整模型，使之适应新的变化。
（V）4、计算机网络有两部分组成，即负责通信控制的资源子网和由主干计算机专门负责数据处理的通信子网构成。
管理信息系统(第9版)精要版原书英文版题库答案第2章
Essentials of Management Information Systems, 9e (Laudon/Laudon)Chapter 2 Global E-Business and Collaboration1) Senior management is responsible for directing the day-to-day activities of the business. Answer: FALSEDiff: 1 Page Ref: 44-45AACSB: Reflective ThinkingCASE: Comprehension2) Operational-level manufacturing systems deal with the firm's long-term manufacturing goals, such as where to locate a new plant.Answer: FALSEDiff: 2 Page Ref: 45AACSB: Analytic SkillsCASE: Analysis in terms of categorize, differentiate3) Transaction processing systems are most commonly encountered at the senior management level of an organization.Answer: FALSEDiff: 2 Page Ref: 47AACSB: Reflective ThinkingCASE: Comprehension4) TPS help managers monitor the firm's relations with the external environment.Answer: TRUEDiff: 3 Page Ref: 48AACSB: Reflective ThinkingCASE: Comprehension5) A hotel reservation system is a typical example of a management information system. Answer: FALSEDiff: 2 Page Ref: 48-49AACSB: Analytic SkillsCASE: Analysis in terms of categorize6) The decision to grant credit to a customer is normally made by a senior manager. Answer: FALSEDiff: 2 Page Ref: 47AACSB: Reflective ThinkingCASE: Comprehension7) Transaction processing systems are the basic business systems that serve the operational level of the organization.Answer: TRUEDiff: 2 Page Ref: 47AACSB: Reflective ThinkingCASE: Comprehension8) Management information systems primarily support nonroutine decision making. Answer: FALSEDiff: 2 Page Ref: 49AACSB: Reflective ThinkingCASE: Comprehension9) Most MISs use sophisticated mathematical models or statistical techniques.Answer: FALSEDiff: 2 Page Ref: 49AACSB: Reflective ThinkingCASE: Comprehension10) Deciding whether to introduce a new product line is the responsibility of an operational manager.Answer: FALSEDiff: 2 Page Ref: 45AACSB: Analytic SkillsCASE: Analysis in terms of categorize11) Decision-support systems help managers make decisions that are unique, rapidly changing, and not easily specified in advance.Answer: TRUEDiff: 1 Page Ref: 49AACSB: Reflective ThinkingCASE: Comprehension12) Decision-support systems often use information from external sources.Answer: TRUEDiff: 2 Page Ref: 50AACSB: Reflective ThinkingCASE: Comprehension13) ESSs are designed to serve the middle management of the organization.Answer: FALSEDiff: 2 Page Ref: 51AACSB: Reflective ThinkingCASE: Comprehension14) ESSs are designed to incorporate data about external events, but they also draw summarized information from internal MIS and DSS.Answer: TRUEDiff: 2 Page Ref: 51AACSB: Reflective ThinkingCASE: Comprehension15) ESSs are designed primarily to solve specific problems.Answer: FALSEDiff: 2 Page Ref: 51AACSB: Reflective ThinkingCASE: Comprehension16) Information supplied by an enterprise system is structured around cross-functional business processes.Answer: TRUEDiff: 2 Page Ref: 54AACSB: Reflective ThinkingCASE: Comprehension17) Supply chain management systems are more externally oriented than enterprise systems. Answer: TRUEDiff: 2 Page Ref: 55AACSB: Analytic SkillsCASE: Analysis in terms of compare18) Knowledge management systems are used to gather and distribute the firm's essential operational data, such as sales reports.Answer: FALSEDiff: 1 Page Ref: 55AACSB: Reflective ThinkingCASE: Comprehension19) Cell phones are one of the tools firms use to support teamwork and collaboration. Answer: TRUEDiff: 1 Page Ref: 60AACSB: Reflective ThinkingCASE: Comprehension20) The five basic entities that make up any business are suppliers, customers, employees, products and services, and:A) its environment.B) manufacturing and production.C) sales and marketing.D) invoices and payments.Answer: DDiff: 2 Page Ref: 42AACSB: Reflective ThinkingCASE: Comprehension21) Promoting the organization's products or services is a responsibility of the ________ function.A) finance and accountingB) human resourcesC) manufacturing and productionD) sales and marketingAnswer: DDiff: 1 Page Ref: 43AACSB: Reflective ThinkingCASE: Comprehension22) Checking for product quality is an activity associated with the ________ function.A) finance and accountingB) human resourcesC) manufacturing and productionD) sales and marketingAnswer: CDiff: 1 Page Ref: 43AACSB: Reflective ThinkingCASE: Comprehension23) Which of the following is a cross-functional business process?A) Hiring an employeeB) Identifying a customerC) Fulfilling a customer orderD) Creating an invoiceAnswer: CDiff: 2 Page Ref: 44AACSB: Reflective ThinkingCASE: Comprehension24) Employees that assist with paperwork at all levels of the firm are called:A) data workers.B) knowledge workers.C) operational management.D) service workers.Answer: ADiff: 1 Page Ref: 45AACSB: Reflective ThinkingCASE: Comprehension25) The three principal levels of hierarchies within a business organization are:A) management, knowledge workers, and service workers.B) senior management, middle management, and operational management.C) management, data workers, and operational management.D) senior management, operational management, and workers.Answer: BDiff: 2 Page Ref: 45AACSB: Reflective ThinkingCASE: Comprehension26) Key forces in a business's immediate environment include:A) regulations.B) technology.C) economy.D) politics.Answer: ADiff: 3 Page Ref: 45-46AACSB: Reflective ThinkingCASE: Comprehension27) Engineers and architects are examples of:A) senior management.B) production workers.C) knowledge workers.D) middle management.Answer: CDiff: 1 Page Ref: 45AACSB: Reflective ThinkingCASE: Comprehension28) Which of the following is an example of a key force in a firm's broader, less immediate environment?A) stockholdersB) regulationsC) shipping firmsD) economic trendsAnswer: DDiff: 3 Page Ref: 46AACSB: Reflective ThinkingCASE: Comprehension29) A computerized system that performs and records the daily dealings necessary to conduct business is classified as a(n):A) executive support system.B) management-level system.C) decision support system.D) transaction-processing system.Answer: DDiff: 1 Page Ref: 47AACSB: Reflective ThinkingCASE: Comprehension30) Which type of system would you use to change a production schedule if a key supplier was late in delivering goods?A) ESSB) TPSC) MISD) DSSAnswer: BDiff: 2 Page Ref: 47-48AACSB: Analytic SkillsCASE: Analysis in terms of differentiate and appraise31) A relocation control system that reports summaries on the total moving, house-hunting, and home financing costs for employees in all company divisions would fall into the category of:A) knowledge management systems.B) transaction support systems.C) executive-support systems.D) management information systems.Answer: DDiff: 3 Page Ref: 48AACSB: Analytic SkillsCASE: Analysis in terms of categorize32) The term "management information systems" designates a specific category of information systems serving:A) integrated data processing throughout the firm.B) transaction process reporting.C) senior managementD) middle management functions.Answer: DDiff: 1 Page Ref: 48AACSB: Reflective ThinkingCASE: Comprehension33) These systems are designed to summarize and report on the company's basic operations.A) Management information systemsB) Decision-support systemsC) Executive information systemsD) Transaction processing systemsAnswer: ADiff: 2 Page Ref: 48AACSB: Reflective ThinkingCASE: Comprehension34) ________ support making decisions that are unique, rapidly changing, and not easily specified in advance.A) Management information systemsB) Transaction processing systemsC) Executive support systemsD) Decision-support systemsAnswer: DDiff: 1 Page Ref: 49AACSB: Reflective ThinkingCASE: Comprehension35) Which type of system would you use to determine the five suppliers with the worst record in delivering goods on time?A) ESSB) TPSC) MISD) DSSAnswer: CDiff: 2 Page Ref: 48-49AACSB: Analytic SkillsCASE: Analysis in terms of differentiate and appraise36) These systems are especially suited to situations in which the procedure for arriving at a solution may not be fully predefined in advance.A) Management information systemsB) Transaction processing systemsC) Decision-support systemsD) Knowledge management systemsAnswer: CDiff: 2 Page Ref: 49AACSB: Reflective ThinkingCASE: Comprehension37) Which type of system would you use to forecast the return on investment if you used new suppliers with better delivery track records?A) ESSB) TPSC) MISD) DSSAnswer: DDiff: 2 Page Ref: 49-50AACSB: Analytic SkillsCASE: Analysis in terms of categorize38) Decision-support systems are also referred to as:A) business information systems.B) business intelligence systems.C) executive support systems.D) business model systems.Answer: BDiff: 2 Page Ref: 50AACSB: Reflective ThinkingCASE: Comprehension39) Executive support systems are information systems that support the:A) long-range planning activities of senior management.B) knowledge and data workers in an organization.C) decision-making and administrative activities of middle managers.D) day-to-day processes of production.Answer: ADiff: 1 Page Ref: 51AACSB: Reflective ThinkingCASE: Comprehension40) ESS are specifically designed to serve the ________ level of the organization.A) operationalB) end-userC) middle managementD) senior managementAnswer: DDiff: 1 Page Ref: 51AACSB: Reflective ThinkingCASE: Comprehension41) Which type of system would you use to determine what trends in your supplier's industry will affect your firm the most in five years?A) ESSB) TPSC) MISD) DSSAnswer: ADiff: 2 Page Ref: 51AACSB: Analytic SkillsCASE: Analysis in terms of categorize42) ________ systems often deliver information to senior executives through a portal.A) Transaction processingB) Executive supportC) Management informationD) Decision-supportAnswer: BDiff: 2 Page Ref: 51AACSB: Reflective ThinkingCASE: Comprehension43) A POS system, such as the one selected by Johnny's Lunch in the chapter case study, falls into which category of information system?A) TPSB) KWSC) MISD) DSSAnswer: ADiff: 3 Page Ref: 52AACSB: Analytic SkillsCASE: Analysis in terms of categorize44) These systems are designed to support organization-wide process coordination and integration.A) Decision-support systemsB) Management information systemsC) CRMD) Enterprise applicationsAnswer: DDiff: 1 Page Ref: 53AACSB: Reflective ThinkingCASE: Comprehension45) A(n) ________ collects data from various key business processes and stores the data in a single comprehensive data repository, usable by other parts of the business.A) transaction processing systemB) enterprise systemC) automatic reporting systemD) management information systemAnswer: BDiff: 2 Page Ref: 54AACSB: Reflective ThinkingCASE: Comprehension46) What is the most important benefit of an enterprise application?A) Enabling speed of communicating.B) Enabling business functions and departments to share information.C) Enabling a company to work collaboratively with customers and suppliers.D) Enabling cost-effective, e-business processes.Answer: BDiff: 3 Page Ref: 53-54AACSB: Analytic SkillsCASE: Evaluation in terms of appraise, evaluate47) ________ systems integrate and share information from suppliers, manufacturers, distributors, and logistics companies.A) Collaborative distributionB) Supply-chain managementC) Reverse logisticsD) Enterprise planningAnswer: BDiff: 1 Page Ref: 54AACSB: Reflective ThinkingCASE: Comprehension48) ________ systems provide information to coordinate all of the business processes that deal with customers in sales, marketing, and service to optimize revenue, customer satisfaction, and customer retention.A) CRMB) MISC) ESSD) CPSAnswer: ADiff: 1 Page Ref: 55AACSB: Reflective ThinkingCASE: Comprehension49) Which type of information system would an intranet be most easily adapted to?A) CRMB) MISC) TPSD) KMSAnswer: DDiff: 3 Page Ref: 55AACSB: Analytic SkillsCASE: Synthesis in terms of bringing information together50) Which of the following types of system could be used to enable different firms to work collaboratively on a product?A) intranetB) extranetC) KMSD) CRMAnswer: BDiff: 2 Page Ref: 55AACSB: Analytic SkillsCASE: Analysis in terms of appraise51) You manage the Information Systems department at a small startup Internet advertiser. You need to set up an inexpensive system that allows customers to see real-time statistics such as views and click-throughs about their current banner ads. Which type of system will most efficiently provide a solution?A) CRMB) Enterprise systemC) ExtranetD) IntranetAnswer: CDiff: 2 Page Ref: 55AACSB: Reflective ThinkingCASE: Evaluation in terms of assess, choose52) Buying or selling goods over the Internet is called:A) e-commerce.B) e-business.C) an intranet.D) an extranet.Answer: ADiff: 1 Page Ref: 56AACSB: Reflective ThinkingCASE: Comprehension53) The use of digital technology and the Internet to execute the major business processes in the enterprise is called:A) e-commerce.B) e-business.C) enterprise applications.D) MIS.Answer: BDiff: 1 Page Ref: 56AACSB: Reflective ThinkingCASE: Comprehension54) You work for a highly successful advertiser that is just about to expand nationally. Of utmost importance will be finding a way to store and disseminate their client's frequently updated branding and style guides to all of their branches. The guides include multiple image files and text documents. What system will best serve these needs?A) A wikiB) An extranet with KMS capabilitiesC) A TPS with KMS capabilitiesD) An ESS with collaboration capabilitiesAnswer: BDiff: 3 Page Ref: 54-65AACSB: Analytic SkillsCASE: Synthesis in terms of bringing information together55) Interaction jobs are those jobs which:A) are in the service sector and require close coordination, and collaboration.B) involve knowledge that can't be put into an information system.C) are performed typically by operational-level employees.D) require intense levels of interaction with clients.Answer: ADiff: 2 Page Ref: 57AACSB: Reflective ThinkingCASE: Comprehension56) You have been hired by Inspiration Inc, to help improve their profit margin. Inspiration Inc. is a business communications consultancy that services many clients in different industries throughout the U.S. The end products of the company are customized recommendations for the best use of a client's existing resources for improving internal communications, typically delivered via documentation in different media. The company has approximately 100 consultants all of whom are located in their central headquarters in Chicago. What system do you recommend to improve the company's business processes and increase their profit margin?A) Extranet, to enable quick collaboration over the Internet, minimize the time spent communicating with the client, and minimize the amount of paperwork neededB) CRM, to maintain easily accessible customer records to minimize the time spent looking for client dataC) KMS, for minimizing redundant work on similar clientsD) Video conferencing system, for improving collaborationAnswer: ADiff: 3 Page Ref: 55-61AACSB: Reflective ThinkingCASE: Synthesis in terms of bringing information together57) In a business environment, the focus of collaboration is to:A) accomplish the task at hand.B) provide a sense of community.C) foster better communication.D) prevent miscommunication.Answer: ADiff: 2 Page Ref: 56AACSB: Reflective ThinkingCASE: Comprehension58) Which of the following statements is NOT true about collaboration in a business setting?A) Collaboration may be a short-lived activity, lasting just a few minutes.B) Collaboration is a many-to-many activity as opposed to a one-to-one or one-to-many activity.C) Meaningful collaboration requires a supportive business firm culture and the right, decentralized structure.D) The evidence of the business benefits of collaboration are largely anecdotal.Answer: BDiff: 2 Page Ref: 56-59AACSB: Reflective ThinkingCASE: Comprehension59) Which of the following tools is NOT one of the most important 15 types of collaboration software tools?A) screen sharingB) video streamingC) video conferencingD) e-mail and instant messagingAnswer: BDiff: 2 Page Ref: 60AACSB: Reflective ThinkingCASE: Comprehension60) A wiki is a type of:A) social networking site.B) blogging.C) video conferencing.D) Web site designed for collaborative writing and editing.Answer: DDiff: 1 Page Ref: 61AACSB: Reflective ThinkingCASE: Comprehension61) Second Life is an example of a:A) virtual world.B) wiki.C) social networking site.D) mind mapping tool.Answer: ADiff: 1 Page Ref: 61AACSB: Reflective ThinkingCASE: Comprehension62) The most widely used collaboration software tool used by very large firms is:A) Lotus Notes.B) Microsoft SharePoint.C) Google Apps.D) Onehub.Answer: ADiff: 2 Page Ref: 65AACSB: Reflective ThinkingCASE: Comprehension63) What analytical framework discussed in the chapter helps understand and evaluate the benefits and uses of collaboration tools?A) cost/use matrixB) task/time matrixC) space/cost matrixD) time/space matrixAnswer: DDiff: 2 Page Ref: 67AACSB: Reflective ThinkingCASE: Comprehension64) Which of the following collaboration tools would be appropriate for participants in separate locations who need to collaborate synchronously?A) blogB) team roomC) electronic meeting softwareD) group calendarAnswer: CDiff: 2 Page Ref: 67AACSB: Analytic SkillsCASE: Analysis in terms of compare65) The ________ is responsible for ensuring that the company complies with existing data privacy laws.A) CPOB) CKOC) CIOD) CIPAnswer: ADiff: 2 Page Ref: 68AACSB: Reflective ThinkingCASE: Comprehension66) The principal liaison between the information systems groups and the rest of the organization is a(n):A) programmer.B) information systems manager.C) systems analyst.D) CIO.Answer: CDiff: 2 Page Ref: 68AACSB: Reflective ThinkingCASE: Comprehension67) A ________ is a senior manager who oversees the use of IT in the firm.A) CEOB) CFOC) CIOD) CITAnswer: CDiff: 1 Page Ref: 68AACSB: Reflective ThinkingCASE: Comprehension68) Development and support services for a firm's business systems are provided by:A) IT educational services.B) IT management services.C) Application software services.D) IT standards services.Answer: CDiff: 3 Page Ref: 69AACSB: Reflective ThinkingCASE: Comprehension69) Policies that determine which information technology will be used, when, and how are provided by:A) IT educational services.B) IT management services.C) Application software services.D) IT standards services.Answer: DDiff: 3 Page Ref: 69AACSB: Reflective ThinkingCASE: Comprehension70) A(n) ________ is a set of logically related activities for accomplishing a specific business result.Answer: business processDiff: 1 Page Ref: 42AACSB: Reflective ThinkingCASE: Comprehension71) A firm depends heavily on its ________ to supply capital, labor, customers, new technology, services and products, stable markets and legal systems, and general educational resources. Answer: environmentDiff: 2 Page Ref: 45AACSB: Reflective ThinkingCASE: Comprehension72) The ________ function is responsible for attracting, developing, and maintaining the firm's workforce.Answer: human resourcesDiff: 1 Page Ref: 43AACSB: Reflective ThinkingCASE: Comprehension73) Managers need ________ systems to monitor the status of internal operations and the firm's relations with the external environment.Answer: transaction processingDiff: 2 Page Ref: 48AACSB: Reflective ThinkingCASE: Comprehension74) A(n) ________ is used by middle management to support nonroutine decision making. Answer: decision-support system/DSSDiff: 1 Page Ref: 49AACSB: Reflective ThinkingCASE: Comprehension75) ________ applications span the entire firm, integrating information from multiple functions and business processes to enhance the performance of the organization as a whole.Answer: EnterpriseDiff: 1 Page Ref: 53AACSB: Reflective ThinkingCASE: Comprehension76) Supply chain management systems are one type of ________ system because they automate the flow of information across organizational boundaries.Answer: interorganizationalDiff: 3 Page Ref: 55AACSB: Reflective ThinkingCASE: Comprehension77) ________ are highly trained technical specialists who write the software instructions for computers.Answer: ProgrammersDiff: 1 Page Ref: 68AACSB: Reflective ThinkingCASE: Comprehension78) ________ are representatives of departments outside of the information systems group for whom applications are developed.Answer: End usersDiff: 2 Page Ref: 69AACSB: Reflective ThinkingCASE: Comprehension79) ________ technology allows a videoconference participant to give the appearance of being present at a location other than his or her true physical location.Answer: TelepresenceDiff: 3 Page Ref: 61AACSB: Reflective ThinkingCASE: Comprehension80) Identify the different types of systems used for the different levels of management in a business.Answer: The types of information systems used for different levels of management are transaction processing systems (TPS), management information systems (MIS), decision-support systems (DSS), and executive support systems (ESS). TPS, such as payroll or order processing, track the flow of the daily routine transactions that are necessary to conduct business. They are used by operational managers to manage day-to-day operations. MIS summarize and report on the c ompany’s basic operations using data supplied by TPS. They provide middle managers with reports on the organization’s current performance and are not highly analytical. DSS also support middle management decisions when these decisions are unique, rapidly changing, and not specified easily in advance. They use advanced analytical models and data analysis capabilities and often draw on information from external as well as internal sources. ESS support senior management by providing data of greatest importance to senior management decision makers. ESS provide a generalized computing and communications capacity that can be applied to a changing array of problems. ESS present graphs and data from many sources through an interface that is easy for senior managers to use, often a portal.Diff: 1 Page Ref: 47-51AACSB: Reflective ThinkingCASE: Synthesis in terms of generalize81) In your opinion, what are at least three factors that contribute to the difficulty of integrating systems for different organizational levels and functions within an organization? Support your answer.Answer: An example answer is: Three factors that can contribute include different computing environments; different data kept; and employee resistance. Different computing environments can make it difficult in terms of programming to connect the systems together. If the systems have kept different types of data and different records, this may also be a hindrance. For example, if some elements in a database are recorded differently, such as a customer ID not being the same in one area as another, this would make consistency a problem and may contribute to redundant information. There may also be resistance to adopting new, integrative systems that are more efficient because these may change business processes and the functions of employees. People working in an organization may not want to lose the responsibilities they have and the functions they understand.Diff: 3 Page Ref: 53AACSB: Analytic SkillsCASE: Evaluation in terms of assess, compare82) Discuss at least three reasons why collaboration and teamwork are more important today than ever.Answer: Collaboration and teamwork are more important today than ever for a variety of reasons. For one, the nature of work has changed from factory manufacturing andpre-computer office work. Today, the kinds of jobs we have require much closer coordination and interaction among the parties involved in producing the service or product. Another reason is that the organization of work has changed. For most of the industrial age, work was organized in a hierarchical fashion. Orders came down the hierarchy, and responses moved back up the hierarchy. Today, work is organized into groups and teams, who are expected to develop their own methods for accomplishing the task. Senior managers observe and measure results, but are much less likely to issue detailed orders or operating procedures. Another reason is the need to manage work from global locations: The work of the firm has changed from a single location to multiple locations - offices throughout a region, a nation, or even around the globe. Global competition also places a premium on innovation. Innovation is a group and social process, and most innovations derive from collaboration among individuals in a lab, a business, or government agencies. Strong collaborative practices and technologies are believed to increase the rate and quality of innovation. Overall, most research on collaboration supports the notion that diverse teams produce better outputs, faster, than individuals working on their own.Diff: 2 Page Ref: 57-58AACSB: Analytic SkillsCASE: Synthesis in terms of propose83) Identify and describe at least four business benefits of collaboration? Which do you feel is the most important and why?Answer: Business benefits from collaboration are (1) productivity; (2) quality; (3) innovation;(4) customer service; and (5) financial performance. Collaboration helps productivity because people working together on a task can complete the task more quickly. It helps quality because people working together will be more able to correct each other's mistakes. It helps innovation because people working in groups come up with more ideas than those working in isolation. It helps customer service because teams can solve customer complaints more quickly together rather than working in isolation. And as a result of all of these benefits, collaboration helps finance, because collaborative firms have superior sales, sales growth, and financial performance. Student evaluations will vary: for example, the most important of the benefits might be: innovation, because new products, services, and means of production are at the heart of being able to outperform your competitors.Diff: 2 Page Ref: 58-59AACSB: Analytic SkillsCASE: Evaluation in terms of compare, assess。
2020年1月现代企业管理信息系统试题和答案
2020年1月广东省高等教育自学考试现代企业管理信息系统试题(课程代码 08816)一、单项选择题:本大题共20小题,每小题1分,共20分。
1.计算机在管理领域应用的初级阶段是A.20世纪40年代B.20世纪50年代C.20世纪60年代D.20世纪70年代2.系统的构成必须具备三个条件：一是有两个以上的组成成分，二是两个以上的组成成分互相联系、相互制约，三是A.系统构成需要更多技术B.整体是具有特定功能的有机整体C.系统不具有整体特定功能D.系统构成需要更多时间3.按企业所处的层次，对应管理信息的分类特点，可将管理信息系统分成操作层子系统、管理控制子系统和A.战略信息管理子系统B.战术信息管理子系统C.决策信息管理子系统D.企业管理信息管理子系统4.网络的心脏和灵魂是A.网络服务器B.网络服务站C.网络操作系统D.网络协议5.计算机有多种技术指标，而决定计算机的计算速度的则是A.主频B.字长C.储存容量D.进位数制6.概念模型描述的是A.与数据库物理实现有直接关系的数据库B.已确定了采用何种数据库管理系用的数据库C.数据库的物理结构D.根据用户需求设计的数据库模型7.网络介质是数据传输的物理通道，下列选项中属于无线传输介质的是A.微波B.双绞线C.同轴电缆D.光纤8.事务处理系统的英文简称是A. OASB. TPSC. KWSD. MIS9.信息系统发展成为管理信息系统，是因为信息系统的功能集中于A.对管理信息进行处理B.对生产管理进行控制C.进行信息处理和信息传输D.提供信息和支持决策l0. 下列属于重点问题突破法的是A.战略目标集转化法B.关键成功因素法C.企业系统规划法D.征费法11. 用于管理信息系统规划的方法很多，把企业战略目标转化为管理信息系统战略的规划方法属于A.U/C矩阵法B.关键成功因素法C.战略目标集转化法D.企业系统规划法12.数据流程图是描述信息系统的A.物理模型的主要工具B.优化模型的主要工具C.逻辑模型的主要工具D.决策模型的主要工具13.下列属于总体设计阶段的工作的是A.代码设计B.数据库设计C.功能结构图设计D.用户界面设计14.系统开发的下述阶段中包含物理模型设计的任务的是A.信息系统流程图设计B.系统设计C.系统分析D.系统规划15.为了检查会计工作中借方会计科目合计与贷方会计科目合计是否一致，通常在程序设计中应进行A.界限校验B.重复校验C.平衡校验D.顺序校验16. 下列属于国内计算机品牌的是A. IBMB. HPC. DELLD.联想17. 针对系统的物理配置，属于软件系统的是A.主机B.稳压电源C.操作系统D.通讯设备18. CHINAPAC 表示的是A.中国公用数字数据网B.中国公用分组交换网C.公用交换电话网D.中国经济网19. 以计算机为核心的企业级的管理系统更为成熟，系统增加了包括财务预算、生产能力、调整资源调度等方面的功能，这标志着企业管理发展进入了A.制造资源计划阶段B.制造资源计划II阶段C.企业资源计划阶段D.电子商务时代的企业资源计划阶段20. 办公自动化系统具有很多功能，它可以用作会议管理和部门事务管理，这属于办公自动化系统的A.处理复合文档型的数据功能B.支持工作流的应用功能C.支持协同工作和移动办公的功能D.具有完整的安全性控制功能二、多项选择题:本大题共10小题，每小题2分，共20分。
2022年广东外语外贸大学计算机科学与技术专业《操作系统》科目期末试卷A(有答案)
2022年广东外语外贸大学计算机科学与技术专业《操作系统》科目期末试卷A（有答案）一、选择题1、文件系统中设立打开（open）系统调用的卡要目的是（）。
A.把文件从辅存读到内存B.把文件的控制信息从辅存读到内存C.把文件的FAT表信息从辅存读到内存D.把磁盘文件系统的控制管理信息从辅存读到内存2、文件系统采用两级索引分配方式。
若每个磁盘块的大小为1KB.每个盘块号占4B，则该系统中单个文件的最大长度是（）A.64MBB.128MBC.32MBD.都不对3、在操作系统中，一方面每个进程具有独立性，另一方面进程之间具有相互制约性。
对于任何两个并发进程，它们（）。
A.必定无关B.必定相关C.可能相关D.可能相同4、下面所列进程的3种基本状态之间的转换不正确的是（）A.就绪状态→执行状态B.执行状态→就绪状态C.执行状态→阻塞状态D.就绪状态→阻塞状态5、银行家算法在解决死锁问题中用于（）。
A.预防死锁B.死锁避免C.检测死锁D.解除死锁6、下列说法正确的有（）。
I.先进先出（FIFO）页面置换算法会产生 Belady现象II.最近最少使用（LRU）页面置换算法会产生Belady现象III.在进程运行时，若它的工作集页面都在虚拟存储器内，则能够使该进程有效地运行，否则会出现频繁的页面调入/调出现象IV.在进程运行时，若它的工作集页面都在主存储器内，则能够使该进程有效地运行否则会出现频繁的贞面调入/调出现象A. I、IIIB.I、IVC.II、IIID.II、IV7、不会产生内部碎片的存储管理是（）。
A.分页式存储管理B.分段式存储管理C.固定分区式存储管理D.段页式存储管理8、（）不是操作系统的功能。
A.CPU管理B.存储管理C.网络管理D.数据管理9、计算机开机后，操作系统最终被加载到（）。
A.BIOSB.ROMC.EPROMD.RAM10、 CPU输出数据的速度远远高于打印机的速度，为解决这一矛盾，可采用（）。
广东外语外贸大学二外法语考研历年考题分析及复习指导
广东外语外贸大学二外法语考研历年考题分析及复习指导广东外语外贸大学考研二外法语考试是没有真题的，在网上我们只能找到03、04和10年的真题，广外的研究生招生信息网也只给出了二外法语的一套样题，样题是2004年的二外真题，距离现在已经有一定的年头，所以不是特别具有参考价值。
为了降低广大考生的备考难度，北鼎教育将会从考试题型、参考书目、复习建议等方面为大家做一个关于广外二外法语考研的复习指导。
一、考试题型2012年12月考试题型回忆版（1）单项选择题40分。
（单项选择题分为四个部分，每个部分10题，每题1分。
四部分选择题对应的分别是10个动词，10个介词，10个代词，10个连词选择，注意虚拟语气里面avant que,pour que等类似短语的使用）（2）两篇阅读理解（每篇对应5个选择题，每题2分，共20分）（3）法译汉（16分）（4）汉译法（8个短句共24分）2013年12月考试题型回忆版（1）介词选择（10道）（2）代词选择（10道）（3）连词(短语)选择（10道）、（4）两篇阅读（每篇5道题）（5）法译汉（两篇）（6）汉译法（5个句子）2014年12月考试题型回忆版（1）代词选择（10道）（2）介词选择（10道）（3）连词选择（10道）【注意：不要满足于课本，2014年有出现si bien que,étant donnéque等课本里没有的表达式】（4）两篇阅读（每篇5道题）（5）法译汉（2篇）（6）汉译法（8个句子）2015年12月考试题型回忆版（1）选择适当的【连词】填空（每题1分，共10分）考察连词使用方法：表时间、转折、让步、假设等；连词后接从句的语式（直陈or虚拟or条件式）（2）选择适当的【动词】填空（每题1分，共10分）考动词时态、语态（3）选择适当的【泛指形容词】填空（每题1分，共10分）考察各个泛指形容词的用法（用于肯定or否定；单数or复数）（4）阅读理解（两篇阅读，每题2分，共20分）（5）翻译（共50分）A.法译汉(两篇)B.汉译法（5个句子）3个来自于课后练习，2个是对常考句型的变化。
2024电大信息管理概论y过程性评测(一至五)
1.（）年诞生了第一台全光数字计算机。
199019921980198219912.MRPII和ERP的核心内容都是（）。
MRPIIERPMRPSCMOA3.近代信息管理活动时期，信息管理的主体是（）。
信息资源的全部者政府信息官员信息资源运用者特地的信息管理专业人员政府管理人员4.近代信息管理活动时期的信息管理目的是（）。
保藏与运用结合保藏开发传播分类5.古代信息管理活动时期的信息资源以（）形式的信息资源为主。
电子信息资源文献信息资源数据库模型库图画6.古代信息管理活动时期的信息管理重点在于（）。
传播利用保藏开发执行7.局域网的地理范围一般在（）以内，属于一个部门或一组群体组建的小范围网5千米10千米15千米20千米100千米1.信息管理具有两方面的特征，分别是（）载体特征技术特征经济特征效应特征管理特征2.常见的系统软件有（）等。
操作系统语言处理系统数据库系统分布式软件系统人机交互系统3.从信息管理的层次角度，可将其分为（）中观层次的信息管理微观层次的信息管理宏观层次的信息管理战略层次的信息管理战术层次的信息管理4.常见的应用软件有（）等。
文字处理软件数据处理软件图形处理软件网络应用软件嬉戏软件5.信息技术体系包括4个基本层次：（）主体技术层次应用技术层次支撑技术层次客体技术层次基础技术层次6.信息的生命周期包括四个重要的子过程，分别是（）信息产生的过程信息获得的过程信息再生的过程信息施效的过程信息搜集的过程7.一般微型计算机的硬件系统包括以下几部分（）。
操作系统存储器中心处理器输入输出设备U盘8.广义的信息资源包括：（）信息劳动的场所信息劳动的对象信息劳动的设备信息劳动的技术信息劳动者9.联合国教科文组织认定的图书馆的4项智能是（）。
保存人类文化遗产社会信息流整序传递情报协助决策启发民智的文化教化10.计算机网络按网络范围可划分为（）。
局域网城域网市域网广域网州域网11.信息技术的支撑技术主要是指（）。
2020年04月广东省自考08816现代企业管理信息系统试题及答案
广东省2020年4月高等教育自学考试现代企业管理信息系统课程代码：08816一、单项选择题：本大题共20小题，每小题l分，共20分。
在每小题要列出的备选项中只有一项是最符合题目要求的，请将其选出。
1、管理信息系统是一个（C）A、计算机系统B、自然系统C、人机系统D、人工系统2、按企业所处的层次，管理信息系统的最底层是（A）A、操作层子系统B、管理控制子系统C、战略信息管理子系统D、信息处理子系统3、在企业管理信息系统中，用于支持中层管理人员进行监督、控制、决策和行政活动的子系统是（C）A、操作层子系统B、信息处理子系统C、管理控制子系统D、运算器和输入输出接口4、微型计算机的微处理器芯片上集成的是（A）A、控制器和运算器B、控制器和存储器C、CPU和控制器D、战略信息管理子系统5、程序不仅应在正常情况下正确地工作，而且在意外情况下也便于处理，这是程序的（B）A、可维护性B、可靠性C、可理解性D、效率6、管理信息系统主要解决（A）A、结构化问题B、非结构化问题C、半结构化问题D、半结构化和非结构化问题7、作为两个部分之一，和开发策略一起构成结构化系统开发方法的是（B）A、分析策略B、管理策略C、运行策略D、维护策略8、管理信息系统生命周期的第一个阶段是（A）A、系统规划B、系统设计C、系统分析D、系统实施9、系统分析的首要任务是（D）A、尽量使用户接受分析人员的观点B、正确评价当前系统C、彻底了解管理方法D、弄清楚用户要求10、校验输入月份最大不能超过12是属于（D）A、视觉校验B、数据类型校验C、逻辑校验D、界限校验11、输出设计应由（B）A、系统分析员根据用户需要完成B、系统设计员根据用户需要完成C、程序设计员根据输入数据完成D、系统设计员根据输入数据完成12、数据库的概念结构设计应在（A）A、系统分析阶段进行B、系统设计阶段进行C、系统实施阶段进行D、系统评价阶段进行13、数据的存储和处理都是在本地工作站上进行的，数据输出可以打印，也可以保存在软盘上，这属于（A）A、集中式数据处理B、分布式数据处理C、协作式数据处理D、综合式数据处理14、信息系统运行成败的关键是（A）A、人员管理B、客户管理C、软件管理D、硬件管理15、程序能执行预定功能而又不浪费机器资源的程度，说明系统具有（C）A、可理解性B、可修改性C、效率性D、可使用性16、程序可以从一个计算环境转移到一个新的计算环境并且运作良好，说明系统具有（C）A、可测试性B、可维护性C、可移植性D、可修改性17、下列关于办公自动化发展阶段的说法中，不正确的是（B）A、第一阶段以个人计算机和办公套件为主要特征B、第一阶段系统自适应能力差C、第二阶段以结构化数据为存储和处理对象D、第三阶段以知识管理与决策支持为核心18、在对市场数据挖掘过程中，在某一段时间内，顾客购买商品A，接着购买商品B，而后购买商品C，则得出A→B →C出现的频率较高的结论，这属于（B）A、关联分析B、序列模式分析C、分类分析D、聚类分析19、系统开发生命周期类的开发方法的侧重点是（A）A、强调开发过程的组织、管理和控制B、强调开发方法的驱动对象C、强调某种方法论的技术D、系统开发需要在一定的开发环境下运用开发工具来完成20、证券公司网络下单作业的电子商务模式是（B）A、B2BB、B2CC、C2CD、G2G二、多项选择题：本大题共10小题，每小题2分，共20分。
2022年自考专业(计算机信息管理)管理信息系统考试真题及答案8
2022年自考专业(计算机信息管理)管理信息系统考试真题及答案一、单项选择题单项选择题(本大题共20小题。
每小题1分，共20分)在每小题列出的四个备选项中只有一个是符合题目要求的，请将其代码填写在题后的括号内。
错选、多选或未选均无分。
1、包括生产、材料和设备等管理的子系统属于( )A.执行掌握子系统B.业务处理子系统C.管理掌握子系统D.战略方案子系统2、战略信息的特点是( )A.使用时间短B.使用频率低C.信息精度高D.信息结构性好3、ERP是从其他信息系统进展起来的，其核心功能是( )A.MRPB.MRPⅡC.MISD.CRM4、ARPANET网属于( )A.局域网B.广域网C.城域网D.互联网5、在OSI中，最底层是物理层，最高层是( )A.应用层B.表示层C.网络层D.会话层6、U/C矩阵的主要作用是( )A.用于进行战略规划B.用于明确子系统及其相互关系C.用于创建数据库D.用于进行系统可行性讨论7、依据企业目标制定MIS规划的方法是( )A.企业系统规划法B.结构化方法C.系统战略规划法D.MIS结构设计法8、下列选项中对业务流程调查描述正确的是( )A.业务流程调查属于系统初步调查阶段的工作B.业务流程调查的重点是将组织与功能匹配起来C.业务流程的调查对象包括生产、销售、物资供应等内容D.业务流程的调查围绕组织结构进行9、用于反映组织内机构的设置状况以及各机构之间关系的图为( )A.组织业务分工图B.组织机构图C.组织功能结构图D.组织关联图10、具体调查需要了解的最主要内容为( )A.将来系统中信息处理状况B.现行系统的外部状况C.现行系统的基本规律功能D.将来系统中系统数据处理方式11、下列选项中，对数据字典叙述不正确的是( )A.数据字典的作用是对数据流程图上每个成分的定义和说明B.建立数据字典的目的是进行功能分析C.数据字典是数据库设计的依据D.数据字典属于规律模型的一部分12、将系统划分为模块的设计工作属于( )A.功能结构设计B.数据库设计C.输入输出设计D.代码设计13、在系统设计中，便于对所管理的信息进行鉴别分类、排序的设计属于( )A.功能结构设计B.数据库设计C.输出设计D.代码设计14、保障系统对外界环境变化的适应力量原则是系统设计的( )A.系统性原则B.敏捷性原则C.牢靠性原则D.经济性原则15、数字代码查看答案。
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管理信息系统考研试题-广东外语外贸大学研究生招生信息网
广东外语外贸大学研究生入学考试试题
样题：（管理信息系统）
考生注意：本试卷共5大题，满分150分。
考试时间为3小时所有答案均写在答题纸上，在此答题无效。
一、选择题（每题1分，共30分）
1. 信息（）。
A、不是商品
B、就是数据
C、是一种资源
D、是消息
2. 管理信息系统是一个（）。
A、网络系统
B、计算机系统
C、操作系统
D、人机系统
3. 在计算机信息处理中，数据组织的层次是（）。
A、数据，记录，文档，数据库
B、数据，记录，文件，数据库
C、数据项，记录，字段，数据库
D、数据项，记录，文件，数据库
4. 域名是（）。
A、电子邮件的信箱名
B、用文字表示的IP地址
C、所在地域的名字
D、传输密码
5. 对一个企业供、销、存管理信息系统而言，（）是外部实体。
A、仓库
B、计划科
C、供应科
D、销售科
6. 某种代码由3位字符组成，每位可选择8种字符，则代码的总数是（）。
A、1000
B、24
C、6561
D、521
7. DO WHILE ——ENDDO 语句用于（）
A、选择结构
B、循环结构
C、顺序结构
D、网络结构
8. 面向对象技术中，对已有实例稍作修改生成新实例的机制被称为（）。
A、委托
B、代理
C、继承
D、封装
9. 信息系统的文档非常重要，如果信息系统没有文档，那么会发生（）情况。
A、系统无法开发下去
B、系统无法正常运行
C、系统无法进行维护
D、系统无法更新换代
10. 以下与DSS产生和发展最无关的是（）。
A、信息技术的发展
B、管理决策理论的发展
C、企业环境的变化
D、白领工人的增加
11. 电子商务中企业对企业的形式可称作（）。
A、B to B
B、B to C
C、B to G
D、C to C
12. 电子政务内网运行的系统有（）。
A、经济信息查询与发布系统
B、信息查询与发布系统
C、社会信息查询与发布系统
D、行政执行系统
13. 供应链企业之间最重要的联系纽带是（）。
A、库存量
B、订单
C、生成批量
D、生成能力
14. 在索引表种，被索引文件每个记录的关键字相对应的是（）。
A、文件名
B、记录项
C、数据项
D、相应的存储地址
15. DO CASE语句属于程序基本逻辑结构中的（）。
A、循环结构
B、网络结构
C、顺序结构
D、选择结构
二、填空题（每空1分，共10分）
1. 用二维表结构表示实体以及实体间联系的数据模型称
为。
2. 从FTP服务器将文件传到客户机的过程
叫。
3. 数据流程图的四种基本元素是：数据流、处理、
和数据存储。
4. 在关系数据模型中，二维表的列称为属性，二维表的行称为。
5. 循环结构是重复执行一个或几个模块，直到满足某一
为止。
6.在WWW系统中，为使用户在信息检索中可以从一台Web Server自动搜索到任何一台其他Web Server，人们采用了
技术。
7.邮政编码是码。
8. DSS是支持决策者解决和
决策问题的信息系统。
9. 数据挖掘运用等技术，自动化地分析历史数据，挖掘潜在规律，帮助决策者作出正确到决策。
三、判断题（每题1分，共10分）
1. 销售数据统计系统属于实时系统。
2. 从管理决策问题的性质来看，在战略管理层上的决策大多属于结构化的问题。
3. 数据的树型组织中，每一个记录可以有任意数量的指针指向它或离开它。
4. 原型法贯彻的自下而上的开发策略。
5. 数据流程图如没有数据字典的配合，就无法完整地描述系统的逻辑模型。
6. 用折半查找法检索顺序文件比用顺序扫描法检索速度慢。
7. 界限校验指检查输入数据的内容是否位于规定范围之内。
8. 新系统投入运行后，原系统仍有一段时间与它同时运行，称为测试。
9. 经过改进，随着时间推移系统日趋稳定，系统文档的作用将降低。
10. 供应链管理简称SSM。
四、简答题（每小题10分，共50分）
1. 为什么说信息是有价值的？
2. 简述数据库系统的组成。
3. 简述计算机网络的概念。
4. 对程序设计的主要要求有哪些？
5. 请简要说明专家系统的不足之处。
五、论述题（每题25分，共50分）
1. 请根据下述库存量监控功能的处理逻辑画出判断树：若库存量〈＝0，按缺货处理；若库存量〈＝库存下限，按下限报警处理；若库存量〉库存下限，而又〈＝储备定额，则按订货处理；若库存量大于库存下限，大于储备定额，而又小于库存上限，则按正常处理；若库存量大于库存下限，大于储备定额, 而又大于等于库存上限，则按上限预警处理。
2. 信息系统涉及多种技术和方法，企业信息系统的开发需要具有多种知识和技能的群体共同协助完成。
请介绍该群体应该具备哪些知识和技术。