(导游领队常用英语)Lesson1Transportation

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领队业务英文课件

领队业务英文课件

Tourism




One of the world’s largest industries Be made up of many segments: transportation, accommodation, food service, shopping, travel arrangement activities for tourist—history, culture, sports, recreation, entertainment, Knowledgeable business managers Tourism skills ---critically needed Familiarity with tourism ,recreation, business and leisure offers many opportunities available in a multitude of field
Main Content

Tourism types Forms of transportation Four different perspectives of tourism Questions for Discussion
Tourism types



Sightseeing Visiting friends Engaging in various sports Enjoy the environment Business activities Study tour Scientific research
(1).Get to know the way to find a career-oriented job

(导游领队常用英语)Lesson1Transportation

(导游领队常用英语)Lesson1Transportation

background knowledge:
Types of passport
• 1. Diplomatic Passport 外交护照 • 2. Service Passport 公务护照 • 3. Ordinary Passport 普通护照 • 1) Ordinary Passport for Public Affairs • 因公普通护照 • 2) Ordinary Passport for Private Affairs • 因私普通护照 • 4. Hong Kong Special Administrative Region Passport 香港特别行政
领队常用英语
Lesson 1 Transportation
➢ Lesson 1 Transportation
➢ Teaching objectives:
➢ To know the basic procedures of check-in services
in the airport as an outbound tour leader
the seats in the non-smoking section. • A: Let me see. OK, No problem. • B: Thank you. • A: You are welcome.
Dialogue 2.
Check-in at the Customs 海关检查
(A: Immigration officer B: Tour Leader ) A: Good morning. Please show your ticket, passport and immigration card. B: here you are. A: What's the purpose of your visit in this country? On business or for plea

中考英语高频词汇transportation

中考英语高频词汇transportation

中考英语高频词汇transportationTransportation is an essential aspect of our daily lives, enabling us to move from one place to another conveniently and efficiently. It plays a crucial role in connecting individuals, facilitating the exchange of goods and services, and promoting economic growth. In this article, we will explore some of the high-frequency vocabulary related to transportation.1. VehiclesVehicles are the means by which people and goods are transported. They come in various forms, including cars, buses, trains, airplanes, and ships. These modes of transportation serve different purposes and cater to diverse travel needs.2. Public TransportationPublic transportation refers to services available for use by the general public, typically managed and operated by government organizations or private companies. It includes buses, trains, trams, and subways, providing a cost-effective and eco-friendly alternative to private vehicles for commuting.3. CommuteThe term "commute" refers to the regular journey made by individuals between their home and workplace or school. It typically entails traveling daily or on a scheduled basis, and people often opt for public transportation or utilize their private vehicles for commuting purposes.4. TrafficTraffic represents the movement of vehicles on roads, streets, and highways. It can be categorized as heavy, moderate, or light, with congestion being a common phenomenon during peak hours. Traffic management measures, such as traffic lights and road signs, aim to ensure smooth and safe transportation.5. InfrastructureTransportation infrastructure comprises the physical structures, facilities, and systems necessary for transportation. This includes road networks, bridges, tunnels, airports, railway stations, and ports. Well-developed infrastructure is vital for efficient transportation and regional connectivity.6. Traffic CongestionTraffic congestion occurs when the volume of vehicles exceeds the capacity of the road network, resulting in slower speeds, longer travel times, and increased pollution. Congestion may be mitigated through the implementation of measures like carpooling, traffic signal synchronization, and dedicated bus lanes.7. PedestriansPedestrians are individuals who travel on foot. They play a crucial role in transportation as they utilize sidewalks, crosswalks, and pedestrian bridges to move from one place to another. Pedestrian safety and the provision of pedestrian-friendly infrastructure are essential for enhancing urban mobility.8. CyclingCycling is a mode of transportation that involves riding bicycles for commuting purposes or leisure activities. It offers health benefits, reduces traffic congestion, and has a minimal environmental impact. Many cities have implemented bike-sharing programs and built dedicated cycling lanes to encourage cycling.9. PollutionTransportation contributes significantly to environmental pollution, particularly air pollution. Vehicle emissions release pollutants such as carbon dioxide, nitrogen oxides, and particulate matter, which have adverse effects on human health and the environment. The promotion of electric vehicles and the development of sustainable fuels aim to mitigate transportation-related pollution.10. LogisticsLogistics refers to the management of the flow of goods, information, and resources from the point of origin to the point of consumption. It encompasses various activities such as transportation, warehousing, inventory management, and supply chain optimization. Efficient logistics systems are crucial for smooth and reliable trade.In conclusion, transportation is a fundamental aspect of society, enabling people to connect, goods to be exchanged, and economies to thrive. Understanding and familiarizing ourselves with the high-frequency vocabulary related to transportation broadens our knowledge and allows us to communicate effectively on this topic. By continually improving transportation systems and embracing sustainable practices, we can create a more efficient and environmentally friendly future.。

unit 1 transpot

unit 1 transpot

Flight number
price
Destination
Key points
Types
Date/Time
Class
Procedure of Service
1. 2. 3. Greet the guest warmly and politely Make sure the kinds of transportation vehicles the guests wants to travel by Record the guest’s demand accurately and make a confirmation Explain the reason of heavy traffic in advance if there is a special event occurred that causes tickets in great demands. Ask the guest to show his certificate or other Ask the guest the method of contact and the way of payment
4.
5. 6.
7. 8.
Tell the guest the least time of fetching the ticket Verify the reservation date with a computer for confirmation 9. Notify the guest to fetch the ticket as soon as possible 10. Make a suggestion for the guest at once if the ticket has not been booked 11. Go through payment procedure according to hotel rules.

领队英语

领队英语

.1The Tour Leaders English Training领队英语培训讲座Lecture by Sharon 贺晓芳.2Training Outline 培训大纲Unit 1 at the airport第一单元在机场lesson 1 check in at the airport 第一课办理登机手续conversation 1 at the check-in counter 换登机牌conversation 2 luggage check-in 托运行李conversation 3 transit and transfer 过境与转机conversation 4 airport announcements 机场广播lesson 2 immigration and emigration 第二课办理入,处境手续conversation 1 immigration formalities 办理入境手续conversation 2 customs clearance 通过海关conversation 3 emigration formalities 办理出境手续.3Training Outline 培训大纲Unit 2 at the hotel第二单元在酒店lesson 1 hotel check-in 第一课酒店入住conversation 1 check-in 登记入住lesson 2 hotel service 第二课酒店服务conversation 1 additional beds and daily items 加床和补充日用品lesson 3 hotel check out 第三课酒店退房conversation 1 checking out 结账离店.4Training Outline 培训大纲Unit 3 Cooperating with the local guide第三单元配合地陪工作lesson 1 Handling Emergencies 第一课应对紧急情况conversation 1. Accompanying tourists to the Hospital陪团中游客看医生.5Training Outline 培训大纲Unit 4 Freeday Activities第四单元自由活动日lesson 1 currency exchange 第一课货币兑换conversation 1 currency exchange 货币兑换lesson 2 shopping 第二课购物conversation 1 shopping at the duty-free shop 免税店购物lesson 3 At the restaurants and bars 在餐馆和酒吧conversation 1 Ordering Meals 点菜conversation 2 Paying the bill 付账.6Warm Up 1SMS Abbreviation - 短信缩写(single word 单词)K - OK U -You C -See R -Are B4 Before 2morro -tomorrowBF - Boyfriend GF -Girlfriend EZ -Easy Plz -Please Thx -ThanksOIC -Oh I See BRB -Be right back BFN -Bye for now LOL -Laugh out loudASAP -as soon as possibleBTW -by the way FYI -For your information JK -just kiddingTTYL -talk to you later CUL8er -see you later NP -No problem.10Warm up 2 quiz 小测试1. 飞机票英文的正确表达是:A: Flight B: AirplaneC: Visa D: Ticket 正确答案:D.11Warm up quiz 小测试2. 护照英文的正确表达是:A: PaperB: FormC: PassportD: Luggage正确答案:C.12Warm up quiz 小测试3. Arrival的意思是:A: 到达B: 离开C: 航站楼D: 登机口正确答案:A.13Warm up quiz 小测试4. 以下哪一项不会出现在登机牌上:A: boarding gateB: departure timeC: Flight No.D: Birth Date正确答案:D.14Warm up quiz 小测试5. 在换取登机牌时,如果工作人员需要你的护照和机票会如何表达:A: How long will you be staying in our country?B: Please go to the next counter for check-in.C: May I see you ticket and passport please?D: What's the purpose of your visit here?正确答案:C.15Warm up quiz 小测试6.当海关询问你为何访问时,如果你的目的是为了游玩,那应该如何表达:A: For playB: For businessC: For pleasureD: For meeting正确答案:C.16Unit 1 AT THE AIRPORT第一单元在机场.17Unit 1 at the airport.18Unit 1 at the airport.19Unit 1 at the airport.20Unit 1 at the airport Boarding Pass 登机牌示例.21Unit 1 at the airport.22Unit 1 at the airport.23Unit 1 at the airportImmigration Cards 出入境卡名称1). Arrival/Departure Card2). Disembarkation/Embarkation Form3). Incoming/Outgoing Passenger Card.24Unit 1 at the airport马来西亚入境卡.25Unit 1 at the airport马来西亚入境卡Full Name (As appears in passport) : 全名(需于护照一致)Passport No. : 护照号Date of Expiry (DD-MM-YYYY): 护照有效期截至日期(日日-月月-年年年年)Gender (Male/Female): 性别(男/女)Place of issue: 护照签发地Place of birth: 出生地点Nationality: 国籍Date of birth (DD-MM-YYYY): 出生日期City of Residence: 居住城市Country of Residence: 居住国家Last country of embarkation: 上一个离境国家Flight No.: 航班号First visit to Malaysia: 第一次到马来西亚ravelling on package tour: 参加旅行团Occupation: 职业Purpose of visit: 旅行目的Accommodation during stay: 旅游期间居住地Address in Malaysia: 马来西亚住址Signature: 签名.26Unit 1 at the airportCustom Declaration Forms 海关申报单Family name: 姓First/given name: 名Middle: 中间名Birth date: 生日Number of family members travelling with you:与你同行的家庭成员的数量U.S. Street Address (hotel name/destination):美国居住地址(酒店名字/目的地)City: 城市Street: 街名Passport issued by (country): 护照签发国家Passport number: 护照号Country of residence: 居住地Countries visited on this trip prior to U.S. arrival: 在来美国之前所去过的国家Airline/Flight No.: 航班号.27Unit 1 at the airportLesson 1. Check-in at the Airport办理登机手续Conversation 1. At the Check-in Counter 换登机牌Communication Focus 重要语句We are a group of 30 people going to Singapore by SQ368.我们是一个30人的旅行团乘坐新加坡航空368前往新加坡。

导游英语高频单词和词组100个

导游英语高频单词和词组100个

导游英语高频单词和词组100个1.Tourist /ˈtʊərɪst/ 游客2.Tour guide /tʊər ɡaɪd/ 导游3.Itinerary /aɪˈtɪnərəri/ 行程4.Destination /ˌdɛstɪˈneɪʃən/ 目的地5.Attraction /əˈtrækʃən/ 景点6.Sightseeing /ˈsaɪtˌsiːɪŋ/ 观光ndmark /ˈlændmɑːk/ 地标8.Monument /ˈmɒnjʊmənt/ 纪念碑9.Museum /mjuːˈziːəm/ 博物馆10.Gallery /ˈɡaləri/ 画廊11.Exhibition /ˌɛksɪˈbɪʃən/ 展览12.Heritage /ˈhɛrɪtɪdʒ/ 遗产13.Culture /ˈkʌltʃər/ 文化14.Customs /ˈkʌstəmz/ 海关15.Tradition /trəˈdɪʃən/ 传统16.Local cuisine /ˈləʊkəl kwɪˈziːn/ 当地美食17.Souvenir /ˌsuːvəˈnɪər/ 纪念品18.Accommodation /əˌkɒməˈdeɪʃən/住宿19.Check-in /ˈʧɛkɪn/ 办理入住20.Check-out /ˈʧɛkaʊt/ 办理退房21.Reservation /ˌrɛzəˈveɪʃən/ 预订22.Hotel /həʊˈtɛl/ 酒店23.Hostel /ˈhɒstəl/ 青年旅舍24.Guesthouse /ˈɡɛstˌhaʊs/ 旅馆25.Transport /ˈtrænspɔːt/ 交通26.Airport /ˈɛərpɔːt/ 机场27.Flight /flaɪt/ 航班28.Train station /treɪn ˈsteɪʃən/ 火车站29.Bus station /bʌs ˈsteɪʃən/ 公交车站30.Taxi /ˈtæksi/ 出租车31.Car rental /kɑː ˈrɛntəl/ 租车32.Ticket /ˈtɪkɪt/ 票33.Entrance fee /ˈɛntrəns fiː/ 入场费34.Map /mæp/ 地图35.Brochure /ˈbrəʊʃʊər/ 宣传册36.Guidebook /ˈɡaɪdbʊk/ 导游手册37.Walking tour /ˈwɔːkɪŋ tʊər/ 步行游览38.Bus tour /bʌs tʊər/ 巴士游览39.Boat tour /bəʊt tʊər/ 船游40.Photography /fəˈtɒɡrəfi/ 摄影41.Permission /pəˈmɪʃən/ 许可42.Safety /ˈseɪfti/ 安全43.Emergency /ɪˈmɜːdʒənsi/ 紧急情况44.First aid /ˈfɜːst eɪd/ 急救45.Weather /ˈwɛðər/ 天气46.Climate /ˈklaɪmɪt/ 气候47.Currency /ˈkʌrənsi/ 货币48.Exchange rate /ɪksˈʧeɪndʒ reɪt/ 汇率49.Cash /kæʃ/ 现金50.Credit card /ˈkrɛdɪt kɑːd/ 信用卡51.Passport /ˈpɑːspɔːt/ 护照52.Visa /ˈviːzə/ 签证53.Embassy /ˈɛmbəsi/ 大使馆54.Consulate /ˈkɒnsjʊlət/ 领事馆nguage barrier /ˈlæŋɡwɪdʒˈbærɪər/ 语言障碍56.Interpreter /ɪnˈtɜːprɪtər/ 口译员munication /kəˌmjuːnɪˈkeɪʃən/交流rmation desk /ˌɪnfəˈmeɪʃəndɛsk/ 问讯处59.Lost and found /lɒst ənd faʊnd/ 失物招领处60.Schedule /ˈʃɛdjuːl/ 时间表61.Timetable /ˈtaɪmˌteɪbəl/ 时刻表62.Opening hours /ˈəʊpnɪŋ ˈaʊərz/ 开放时间63.Closed /kləʊzd/ 关闭64.Entrance /ˈɛntrəns/ 入口65.Exit /ˈɛksɪt/ 出口66.Queue /kjuː/ 排队67.Waiting time /ˈweɪtɪŋ taɪm/ 等候时间68.Tour group /tʊər ɡruːp/ 旅游团69.Group leader /ɡruːp ˈliːdər/ 团队负责人70.Individual tour /ˌɪndɪˈvɪdʒʊəl tʊər/自由行71.Free time /friː taɪm/ 自由活动时间72.Meeting point /ˈmiːtɪŋ pɔɪnt/ 集合点73.Departure /dɪˈpɑːtʃər/ 出发74.Arrival /əˈraɪvəl/ 到达75.Excursion /ɪkˈskɜːʃən/ 短途旅行76.Package tour /ˈpækɪdʒ tʊər/ 跟团游77.All-inclusive /ɔːl ɪnˈkluːsɪv/ 全包78.Travel insurance /ˈtrævəlɪnˈʃʊərəns/ 旅游保险79.Health declaration /hɛlθˌdɛkləˈreɪʃən/ 健康申报80.Guided tour /ˈɡaɪdɪd tʊər/ 有导游的旅游81.Self-guided tour /sɛlf-ˈɡaɪdɪd tʊər/自助游82.Adventure tour /ədˈvɛnʧər tʊər/ 探险游83.Eco-tourism /ˈiːkəʊ-ˈtʊərɪzəm/ 生态旅游84.Historical site /hɪsˈtɒrɪkəl saɪt/ 历史遗址85.Religious site /rɪˈlɪʤəs saɪt/ 宗教遗址86.Natural wonder /ˈnæʧrəl ˈwʌndər/自然奇观87.Scenic spot /ˈsiːnɪk spɒt88.Scenic spot /ˈsiːnɪk spɒt/ 风景区89.National park /ˈnæʃənəl pɑːk/ 国家公园90.City tour /ˈsɪti tʊər/ 城市观光91.Rural tour /ˈrʊərəl tʊər/ 乡村游92.Cultural experience /ˈkʌltʃərəlɪkˈspɪəriəns/ 文化体验93.Shopping tour /ˈʃɒpɪŋ tʊər/ 购物游94.Local guide /ˈləʊkəl ɡaɪd/ 当地导游95.City map /ˈsɪti mæp/ 城市地图96.Tourist map /ˈtʊərɪst mæp/ 旅游地图97.Entrance ticket /ˈɛntrəns ˈtɪkɪt/ 入场券98.Audio guide /ˈɔːdiəʊ ɡaɪd/ 语音导览99.Tour bus /tʊər bʌs/ 旅游巴士100.Tourist visa /ˈtʊərɪst ˈviːzə/ 旅游签。

Transportation交通工具英语讲解课件

Transportation交通工具英语讲解课件一、教学内容本节课选自英语教材第5册“Travel and Transportation”章节,详细内容包括交通工具的英文命名,如car, bus, train, plane, bicycle等;各种交通工具的特点及用途;相关英语句型,例如:“How do you go to school?”和“I go to schoolbus/train/plane.”二、教学目标1. 让学生掌握交通工具的英文表达,并能正确运用。

2. 培养学生运用英语描述日常出行方式的能力。

3. 增强学生对不同交通工具特点的认识,培养他们的环保意识。

三、教学难点与重点重点:交通工具的英文命名及其用法。

难点:如何运用英语描述出行方式,以及各种交通工具的特点。

四、教具与学具准备1. 教具:PPT课件、交通工具图片、磁铁、黑板。

2. 学具:单词卡片、练习册、彩色笔。

五、教学过程1. 导入:通过展示交通工具图片,引导学生用英语说出他们认识的交通工具。

2. 新课内容:讲解新单词和句型,让学生跟读并模仿。

a. 教师展示PPT,介绍各种交通工具的英文表达。

b. 学生跟读,并进行小组竞赛,看哪个小组读得最准确。

c. 教师给出例句,引导学生用新学的单词造句。

3. 实践情景引入:邀请学生扮演乘客,用英语描述他们的出行方式。

4. 例题讲解:讲解如何回答“How do you go to school?”这个问题,并给出几个示例。

5. 随堂练习:让学生两人一组,互相提问并回答关于出行方式的问题。

六、板书设计1. 板书Transportation2. 板书内容:交通工具单词:car, bus, train, plane, bicycle等。

句型:“How do you go to school?”和“I go to school bus/train/plane.”七、作业设计1. 作业题目:a. 根据所学单词,画出你最喜欢的交通工具,并标注英文。

导游专业英语词汇(一)

导游专业英语词汇大全1. 国内航线 domestic flight2 . 海关手续 customs formalities3 . 手提行李 hand luggage4 . 航班号 flight number5 . 免税商店 duty-free shop6 . 旅客联 passenger coupon7 . 行李认领牌 baggage claim card8 . 入境签证 entry visa9 . 软卧 soft berth10. 旅客通道 passenger route11. 自然保护区 natural reserve12 . 水上公园 water park13 . 风景点 scenic spots14 . 民俗风情 folk custom15 . 人造奇迹 man-made wonders16 . 国际杂技节 International Acrobatic Festival17 . 名胜古迹 places of historic interests18 . 黄鹤楼 Yellow Crane Tower19 . 鱼米之乡 the land of rice and fish20 . 建筑技术 construction technology21 . 办手续 go through the formalities22. 合单结账 one bill for all23. 储存贵重物品store the valubles24. 外币兑换 foreign currency exchange25. 精选路线selected itinerary26. 附加旅游项目add-ons27. 自由活时time for personal arrangements28. 特别服务要special service requirement29. 组团人数group size30. 民俗旅游folk custom tour31. 行业考察旅游 trade observation tour32. 路线图itinerary map33. 旅游者过夜数guest night34. 延长逗留extension of stay35. 水族馆aquarium36. 传统文化traditional culture37. 自然美景natural beauty38. 商业区commercial district39. 工业园industrial zone40. 高新技术开发区Hi-tech Development Zone41. 高速公路expressway42. 立交桥flyover43. 地铁underground44. 儿童乐园children’s playground45. 朝圣的游客pilgrim46. 登上探险旅行 mountaineering and adventure tour47. 发源地cradleland48. 悬崖峭壁sheer cliffs and steep mountains49. 道教圣地 the Taoist Holy Place50. 温泉 hot spring51. 自然景观 natural wonders52. 常青树 evergreen trees53. 日出sunries54. 海拔above sea level55. 免费行李限额 free baggage allowance56. 超重费 excess baggage charge57. 登机口 boarding gate58. 海关官员customs officer59 返程票return ticket60. customs luggage declaration form 海关行李申报单61. unaccompanied baggage 非随身载运行李62. luggage chek-in counter 行李过磅处63. parking area 停车场64. transfer passenger 转机旅客65. airport inquiries 机场问讯处66. tour leader 旅游团领队67. time difference 时差68. non-smoking room 禁烟室69. reception program 接待计划70. type of accommodation desired 要求住宿的类型71. cash in advance 预付现金72. cash payment on departure 离店现付73. automated bill 自动开账单74. ambulatory room 残疾人专用房75. hold mail 留交邮件76. registration form of temporary residence 临时住宿登记表77. change slip 客人住房变动单78. assistant manager 经理助理79. basement car park 地下停车场80. foreign escorted tour 国外派导游的旅游团81. final itinerary 最终旅行路线82. full appointment 全项委托83. best-selling China-tours 最畅销的中国旅游路线84. entertainments and diversions 娱乐或变换节目85. on-shore visit 上岸参观86. estimated time of arrival 预计抵达时间87. travel arrangements 旅行安排88. mini destination area 中途小目的地89. sightseeing tour 观光旅行90. group visa 集体签证91. departure lounge 出境旅客休息室92. board the plane 上机93. take off 起飞94. exit visa 出境签证95. luggage rack 行李架96. platform ticket 站台票97. express extra ticket 特快票98. mother-and-child room 母婴候车室99. identity card 身份证。

Transportation交通工具英语讲解课件

Transportation交通工具英语讲解课件一、教学内容本节课我们以交通工具为主题,通过学习第五单元"Transportation" 中的课文 "The Different Modes of Transportation",让学生了解各种交通工具的特点和用途。

课文内容涵盖了乘用车、公共交通、水上运输、铁路运输和航空运输等不同交通方式,以及它们在人们日常生活中的重要作用。

二、教学目标1. 学生能够听懂、会说、会读、会写与交通工具相关的词汇,如car, bus, train, plane, ship 等。

2. 学生能够理解并运用目标句型 "What is this? It's a/an " 描述交通工具。

3. 学生能够在真实情景中运用所学知识,正确使用交通工具的名称和特点进行简单交流。

三、教学难点与重点重点:交通工具的名称和特点。

难点:目标句型的运用和单词的准确发音。

四、教具与学具准备1. 教具:多媒体课件、交通工具图片、单词卡片等。

2. 学具:笔记本、彩色笔等。

五、教学过程1. 情景引入:教师展示一张交通拥堵的图片,引导学生谈论交通工具和交通状况。

2. 新课导入:教师展示交通工具图片,引导学生用 "What is this? It's a/an" 句型描述交通工具。

3. 课文学习:教师播放课文录音,学生跟读并模仿发音。

教师讲解课文中的生词和短语,如 "passenger, transportation, subway" 等。

4. 课堂练习:学生分组,每组选择一种交通工具,用英语介绍其特点和用途。

5. 游戏环节:教师设计 "Transportation Concentration" 游戏,学生通过翻开卡片匹配交通工具,增强记忆。

六、板书设计板书内容包括本节课的主要词汇和目标句型,如 "What is this? It's a/an",以及各种交通工具的图片和名称。

导游英语Unit 1 Pick-up Service


Culture Perspective 旅游团抵达前的服务
确认旅游团所乘交通工具的准确抵达时间, 以免漏接 与旅行车司机联络。电话通知旅行车司机出 发的时间,商定碰面地点。与旅行车司机碰 面后,告知活动日程和具体安排。
再次核实班次抵达的准确时间
持接站牌迎候旅游团
Culture Perspective 旅游团抵达后的服务
Tips
The meeting or greeting at the airport is the first touch between a guide and his or her guests. A guide is likely the first face that the guests will see in a foreign destination. The tour guide is not only the representative of the travel agency, but also the image of a tour destination. What he or she says and acts helps guests to shape their first impression, which may determine whether the tour will be a pleasant one or not. A favorable initial perception of your greeting is the most important stage in winning the confidence and respect of your guests.
see for years. L: You will have plenty of time to visit many interesting places in China. Is everyone in the group here? W: Yes, a party of twelve. We have six ladies and six gentlemen. L: Good. Can we go now? Shall I help you with your luggage, Mr. White? W: No, thanks. I can manage. L: Please follow me, ladies and gentlemen! The shuttle bus is just waiting in the parking lot. W: That’s fine. Hurry up, guys! L: This way, please.
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inspection? A: Yes, no problem.
Dialogue 3

• Luggage Check-in 托运行李
(A: Clerk of the Check-in Counter B: Tour Leader)
• B: Excuse me, miss. Should I check in here for taking Flight AF 310 to Paris ?
the seats in the non-smoking section. • A: Let me see. OK, No problem. • B: Thank you. • A: You are welcome.
Dialogue 2.
Check-in at the Customs 海关检查
(A: Immigration officer B: Tour Leader ) A: Good morning. Please show your ticket, passport and immigration card. B: here you are. A: What's the purpose of your visit in this country? On business or for plea
• A: Yes, sir. May I have your passport and flight ticket, please?
• B: Sure, here are ten tickets and passports. We are from the same tour grou p. Can we have six window seats and four aisle seats?
background knowledge:
Types of passport
• 1. Diplomatic Passport 外交护照 • 2. Service Passport 公务护照 • 3. Ordinary Passport 普通护照 • 1) Ordinary Passport for Public Affairs • 因公普通护照 • 2) Ordinary Passport for Private Affairs • 因私普通护照 • 4. Hong Kong Special Administrative Region Passport 香港特别行政
• A: Let me see… OK. No problem. Do you have any pieces of luggage to che ck in?
• B: Yes. We have eight suitcases and two bags.
• A: Would you please put them on the scale?
Step 2 Dialogues
Dialogue 1

• At the Check-in Counter 换登机牌
(A: Clerk of the Check-in Counter B: Tour Leader) • A: Good evening, sir. May I help you? • B: Yes, I’m here for group check-in. • A: Which flight do you check in for? • B: CA157 to London. • A: How many are there in your party? • B: We are a group of 20 people. • A: May I have your tickets and passports, please? • B: Sure. Here you are. • A: How many pieces of luggage would you like to check in? • B: Twenty pieces altogether. • A: Do you have seat requirements? • B: Yes. Can we have ten windows seats and ten aisle seats? And we would like
the plane? • B: Please go to Gate 10. • A: How can I get to the boarding gate? • B: Well. Walk straight along this way, then turn left at the end and you will
ef with Noodle. Which one do you prefer? • B: Chicken with Rice, please. • A: Fine. Would you like something to drink? We've got t
ea, coffee, red wine, fruit juice and mineral water.
Chinese citizens as certificates to prove their nationality and identity for the purposes of entering or exiting Chinese border and traveling or residing,etc, in foreign countries.
Diologue 5
Airport Announcement 机场广播
• (A: Tourist B: Passenger Service Agent)
• (Attention, please, Flight AC830 to Vancouver is now ready for boarding. Will passengers for this flight please proceed to Gate 10. Thank you.)
• Teaching Steps
– Step 1: Warming up – Step 2: Dialogues and expressions – Step 3 Practice – Step 4: Exercises
3. background knowledge:
• What is a passport? • Passports of the People's Republic of China are issued to
领队常用英语
Lesson 1 Transportation
➢ Lesson 1 Transportation
➢ Teaching objectives:
➢ To know the basic procedures of check-in services
in the airport as an outbound tour leader
sure? B: On business. I’m the leader of tour group. I’m traveling with a tour group
of 20 people. A: how long will you be staying in America? B: 7 days. We'll be leaving on July 18th. A: where do you intend to stay during your visit? B: In the hotels. We have made reservations. A: How much money do you have with you? B: I have 3, 000 US dollars in cash. A: Do you have a return ticket? B: Yes, here you are. Can I stay here to assist them to go through the
➢ To master English forms and vocabulary commonly used in airport check-in services
➢ To cultivate main abilities to serve the guests with professional competence as an ourbound tour leader
• B: I see.
Dialogue 4
Ordering Meals 机上点餐
(A: Stewardess B: Tourist)
• A: Excuse me. It's time for dinner. Would you mind putti ng down the tray table?
• B: OK. May I order the dinner for my group member? • A: We have Curried Chicken with Rice and Stewed Be
• A: Excuse me, sir. Did they say Flight AC830 to Vancouver? • B: Yes. It is ready for boarding. • A: I didn’t hear the announcement clearly. Can you tell me where to board
police substation • (Citizen of the People’s Republic of China )
background knowledge:
Procedure of applying for passport
1. Prepare materials. • 2. Apply to Public Security Bureau . • 3. Answer some questions. • 4. Get the application form. • 5. Fill in the form. • 6. Submit application form. • 7. Hand in application fee—200rmb. • 8. Usually get the result after 15 days.
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