[国际化企业通用管理文案] (247)回复顾客的洽询(2)寄送报价单
国际化企业通用管理文案回复顾客的申诉目前正在
Sincerely,
Andrew Lee
Andrew Lee
签发人
责任人签名
再次感谢贵公司赶忙写信通知我们。
粤港贸易有限公司
李宪明
签发人
责任人签名
制度名
回复顾客的申诉目前正在调查中
电子文件编码
GLWA259
页码
2-2
Yuegang Trading Co.
55 Sec.2 Shangbu S.Road
Shenzhen City 518000 China
Ref AB4321
January 25 2002
国际化的申诉目前正在调查中
电子文件编码
GLWA259
页码
2-1
参照号码AB4321
2002年1月25日
Nowpersan Marcus
B. C. King先生
感谢贵公司于2002年1月10日来信告知商品尚未到达一事。
现在我们无法赶忙向贵公司讲明缘故，但我们会赶忙进行调查并给贵公司写信回复。
URGENT
Mr. B. C. King
Nowpersan Marcus
P.O. Box 630008 Dallas,
TX 75262-0288 USA
Dear Mr.B. C. King,
Thank you for your letter of January 10 2002 pointing out that our shipme nt has not arrived.
外贸邮件回复范文
收到客户询盘时的回复：Dear sir,We hereby acknowledge receipt your inquiry of XX,(products)and i just got the information from our production department,these standard is available for us.and the now pls check the quotation below:The specification you required:The length:The diameter:The material........The price:XX usd /pes FOB(tian jin)I hope this is the one in your favor,As a experienced company (ISO9001:2000)in the XX filed for more than 20 years.and we take the opportunity seriously to cooperate with you.if you have any questions ,pls feel free to contact me.i will try my bestThanks and regards签名客户询盘模糊，向客户询问规格Dear sir,After we confirmed,we are happy to provide you with our good quality and competitive price.Look forward your soonest reply,Thanks and regards签名针对客户的讨价还价的回复Dear sir,Sorry for my late reply,i discuss with our boss for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality.But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you.I hope that if you have the will to cooperate,pls don’t just focus on the price,the most important is the quality,i think.If you any comments ,pls let me know.Thanks and regardsAngela这个得针对情况，如果利润真的不太高，就这样写没有关系，如果老板太黑了，就给点折扣，关于价格不是一封两封的邮件可以搞定的，总之灵活点啦应对客户的迟迟不回复的邮件:Dear sir,Did you receive our quotation on dec12th?and no reply from you.i was waiting until all the colleagues left the office. May be you are very busy.So pls can you take some time to give me a reply?and kindly give me some advice on XX(products)Look forward your replyThanks and regardsAngela面对客户迟迟不回复Dear sir,How are you these days?I am angela from XX company,hope you still remember me.you sent us a inquiry of XX products.And we quoted for you on dec 12th.Can you send me a reply which can stated your advice?you know we usually keep our client’s data and advice in the achives,so that we make special and divide plan and schedule for each client.At the same time we can improve our service according to them,if there’s some fault and in our works.So pls take a few time to tell me some advice on our business.ok?thanks very much.针对报价了不回复的Dear sir or madam,Hope you still remember me,i sent you quotation for XX(products)on XX(date)，well maybe you are very busy ,and i understand.I review your websit very carefully, and have much interests to make a start for our cooperation,to provide the best special service.Could you give me some advice so that we can do betterBest regards1、therefor we always put the quality as the first consideration因此我们总是把质量放在第一位的2、would it too much to ask you to respond my question by tomorrow?可以请你在明天以前回复吗3、the price we give is almost reach our bottom line我们所给的价钱已经接近我们的底线了4、the validity of the quotation is about the 10days报价的有效期大概是十天左右5、moreover we keep the price close to the costs of the production.再说，我们的价格已经接近生产费用的边缘1、will you kindly tell the quantity you require so as to unable us to sort out the offers?为了方便我们报价，你能告知数量吗，2、you should take the quality into consideration你必须考虑到质量问题3、we may reconsider our offer if your order is big enough如果你们数量足够大的话，我们可以重新考虑价格4、i ’d like to tell you what i think about that我想告诉你一些我的想法5、but consider the quality ,our price is quite reasonable.但是考虑到质量，我们的报价是很合理的一些实用英语系列：收到来信：1、i have just received your kind letter.2、i was very happy/glad/delighted/pleased to receive your letter yesterday morning.3、your kind letter of saturday arrived this morining久未通信：1、pls pardon me long in writing to you2、i must apologize for not having written to you previously未及时回信1、i apologize for the delay in my reply2、i apologize for being a day late with the delay reply to you3、having lost your last email ,i have not been able to reply sooner久无音信：1、i have not heard a word you for a long time2、there has been no news from you for ages3、As i have not heard of you for long,i feel anxious表示歉意难过：pls accept my sincerest apologies for the inconvenience i fear we caused you遇到不好的事情1、i have deeply grieved to hear the death of your father2、i was most distress to learn from your letter of the illness of your father谈谈开发信的事情还蛮感谢大家，我要继续努力啦，不然对不起版主，呵呵其实我也还是做外贸就10月左右，所以经验什么的都不是很成熟，在总结自己的同时希望帮到比我还新的朋友，前辈不要拍我板砖哦。
外贸邮件回复范文
收到客户询盘时的回复：Dear sir,We hereby acknowledge receipt your inquiry of XX,(products)and i just got the information from our production department,these standard is available for the now pls check the quotation below:The specification you required:The length:The diameter:The material........The price:XX usd /pes FOB(tian jin)I hope this is the one in your favor,As a experienced company (ISO9001:2000)in the XX filed for more than 20 we take the opportunity seriously to cooperate with you have any questions ,pls feel free to contact will try my bestThanks and regards签名客户询盘模糊，向客户询问规格Dear sir,After we confirmed,we are happy to provide you with our good quality and competitive price.Look forward your soonest reply,Thanks and regards签名针对客户的讨价还价的回复Dear sir,Sorry for my late reply,i discuss with our boss for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality.But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you.I hope that if you have the will to cooperate,pls don’t just focus on the price,the most important is the quality,i think.If you any comments ,pls let me know.Thanks and regardsAngela这个得针对情况，如果利润真的不太高，就这样写没有关系，如果老板太黑了，就给点折扣，关于价格不是一封两封的邮件可以搞定的，总之灵活点啦应对客户的迟迟不回复的邮件:Dear sir,Did you receive our quotation on dec12th?and no reply from was waiting until all the colleagues left the office. May be you are very busy.So pls can you take some time to give me a reply?and kindly give me some advice on XX(products)Look forward your replyThanks and regardsAngela面对客户迟迟不回复Dear sir,How are you these days?I am angela from XX company,hope you still remember sent us a inquiry of XX we quoted for you on dec 12th.Can you send me a reply which can stated your advice?you know we usually keep our client’s data and advice in the achives,so that we make special and divide plan and schedule for each client.At the same time we can improve our service according to them,if there’s some fault and in our works.So pls take a few time to tell me some advice on our ?thanks very much.针对报价了不回复的Dear sir or madam,Hope you still remember me,i sent you quotation for XX(products)on XX(date)，well maybe you are very busy ,and i understand.I review your websit very carefully, and have much interests to make a start for our cooperation,to provide the best special service.Could you give me some advice so that we can do betterBest regards1、therefor we always put the quality as the first consideration因此我们总是把质量放在第一位的2、would it too much to ask you to respond my question by tomorrow?可以请你在明天以前回复吗3、the price we give is almost reach our bottom line我们所给的价钱已经接近我们的底线了4、the validity of the quotation is about the 10days报价的有效期大概是十天左右5、moreover we keep the price close to the costs of the production.再说，我们的价格已经接近生产费用的边缘1、will you kindly tell the quantity you require so as to unable us to sort out the offers?为了方便我们报价，你能告知数量吗，2、you should take the quality into consideration你必须考虑到质量问题3、we may reconsider our offer if your order is big enough如果你们数量足够大的话，我们可以重新考虑价格4、i ’d like to tell you what i think about that我想告诉你一些我的想法5、but consider the quality ,our price is quite reasonable.但是考虑到质量，我们的报价是很合理的一些实用英语系列：收到来信：1、i have just received your kind letter.2、i was very happy/glad/delighted/pleased to receive your letter yesterday morning.3、your kind letter of saturday arrived this morining久未通信：1、pls pardon me long in writing to you2、i must apologize for not having written to you previously未及时回信1、i apologize for the delay in my reply2、i apologize for being a day late with the delay reply to you3、having lost your last email ,i have not been able to reply sooner久无音信：1、i have not heard a word you for a long time2、there has been no news from you for ages3、As i have not heard of you for long,i feel anxious表示歉意难过：pls accept my sincerest apologies for the inconvenience i fear we caused you遇到不好的事情1、i have deeply grieved to hear the death of your father2、i was most distress to learn from your letter of the illness of your father谈谈开发信的事情还蛮感谢大家，我要继续努力啦，不然对不起版主，呵呵其实我也还是做外贸就10月左右，所以经验什么的都不是很成熟，在总结自己的同时希望帮到比我还新的朋友，前辈不要拍我板砖哦。
外贸邮件回复常用语
产品报价（一）客户主动询价，我方报价Dear Mr./Ms XXThanks for your inquiry about XX products by e-mail dd xxxx, 2007!Now we here kindly quote you our best XX price as following:Products name:Specification, weight and size:Packing:Payment:Delivery time:Shipment fee:Quantity:Validity:Others:Pls review the above price and let us know your confirmation in an early date.Looking forward to hearing from you soon（二）我方主动询价，向客户报价Dear Mr/Ms XXWe have met somewhere / we knew your inquiry about XX products on alibaba. We are pleased we can supply them, now we here kindly quote you our best price as follows: Products name:Specification, weight and size:Packing:Payment:Delivery time:Shipment fee:Quantity:Validity:Others:Pls review the above price and let us know your confirmation in an early date.Looking forward to hearing from you soon.（三）询问客户产品规格：Dear Mr/Ms XXThanks for your inquiry about XX products on XX, 2007.In order to quote you right price, please inform us the detail specification such as size, weight, materials and so on.Looking forward to hearing from you soon.三问客户对报价的意见：1，第一次询问：Dear Mr/Ms XXRe XX products, We have quoted you FOB/CIF/ price by e-mail dd XXXX, 2007 Have you received it? Please check it and let me know your comments about the price.Dear Mr/Ms XXRe XX products, we have e-mailed you FOB/CIF/price after Canton Fair on Oct 24, 2006. Hope you have received it. What's your opinion? Can you accept it? If you have any problems, please let me know, I will try to solve it.Looking forward to hearing from you soon.2，第二次询问：Dear Mr/Ms XXRe the XX products, I have e-mail the FOB QINGAO price to you dd XX , 2007. And asked for your comments on XX, 2007. But still no reply . Have you received it? Please review it and let me know your comments. If any problems, please don't hesitate to contact us, We shall be pleased to be of service to you at all times.Thanks in advance for your quick reply!3，第三次询问：Dear Ms/Ms XXRe XX products, we have quoted you FOB/CIF/ price by e-mail after Canton Fair on Oct 24, 2006. But for a long time, you haven't replied us. So we sent two e-mail to you asking for your comments on Nov 9 and Nov 21, 2006. But still no reply. Now I 'd like to know whether you still interested in this item.Looking forward to hearing from you soon.Dear Mr/Ms XXRe XX products, we have contacted you two times. But still no your confirmation. Now our factory has been full of production. If you still can't confirm, I'm afraid we can't arrange for your order. So please inform your customer and send us confirmation as soon as possible.4,重新报价1）Dear Mr./Re XX products, we have quoted you FOB QINGAO price , But for a long time,you haven't reply us. So we sent two e-mail to you asking for your comments on Nov 13 and Nov 23, 2006. Now we here kindly requote you the adjusted price as follows:USDXX/pcHope you can accept this sample required, we will send to you for your approval.Thanks in advance for your quick reply!2））Dear Mr./Re XX products,I have quoted you FOB QINGAO price We have checked our factory about the price, Now we here requote you the new price as follows,USDXX/pcHope you can accept this sample required, we will send to you for your approval.5，询问对新价格的意见Dear Mr./Re XX products, in order to build our further business relationship. we have requote you new price on XX, you received it?. If you check other suppliers ,you will find this is our bottom price, hope you satisfied this time and accept it.五，订单f）样品合格，是否下订单，何时下订单（1）Dear Mr/Ms XXRe XX products, you told us the samples had passed the test. Now will you consider purchasing above items? Please let us know your opinion at an early date.Looking forward to hearing from you soon. Hope to start a new business in the near future!（2）Dear Mr/Ms XXRe XX products, you have sent us the test report on Dec 14, 2006. And informed us you would place an order for it. Now we still wait for your order. Could you tell me when you will place the order?g）催问客户下订单Dear Mr/Ms XXRe XX products，you told us you would purchase order on XXX , 2007. But we still no reply you order for a long time. Now please tell us when you will order so that we can arrange the production. ASAP.六，信用证h）催开信用证Dear Mr/Ms XXRe contract No。
回复顾客的洽询寄送报价说明单
rt prices;
Description
Price per unit
Model H-15
@ US 125.50
We are able to consider discounting the unit price as follows;
5～9 sets
5%Over 10 se源自s10%These prices are CFR prices.
Terms are cash on delivery.
精美文档
Prices are subject to change without notice.
We look forward to hearing from you.
签发人
责任人签名
精美文档
Nf Tech Ltd. 97 Sanmin Road Qingdao City 266000 China
Ref 4587 October 5 2002
Dear Ms. B.Black,
Thank you for your inquiry.
According to your requirement, we are pleased to quote the following expo-
制度名
电子文件编码
回复顾客的洽询(2)寄送报价单
GLWA247
页码
2-1
精美文档
The Peterman 有限公司 B.Black 女士
参照号码 4587 2002 年 10 月 5 日
感谢贵公司来信洽询。
我们很乐意根据贵公司洽询的内容，提供出口的报价如下：
型号
单价
H-15 型
125.50 美元
依据贵公司所订购数量，每台的定价可折扣如下：
做外贸与客户沟通回复模板
做外贸与客户沟通回复模板尊敬的客户，非常感谢您对我们公司产品的关注和支持，我们很高兴能有机会与您进行沟通。
我们是一家专业从事外贸业务的公司，致力于为全球客户提供优质的产品和服务。
首先，关于您在邮件中提到的产品价格问题，我非常理解您在寻找优质产品时对价格的敏感度。
作为一家专业的外贸公司，我们一直以提供高质量产品和合理的价格为目标。
针对您的需求，我们会尽快向相关部门核实并及时回复您。
同时，如果您有任何其他具体的要求或者特殊优惠，也请随时告知我们，我们会尽力满足您的需求。
其次，关于产品质量和售后服务的问题，我们公司一直以来都非常重视客户的满意度。
我们拥有一支专业的品质管理团队，严格把控产品的质量，并确保产品符合国际标准。
如果您对我们的产品有任何不满意或者有任何质量问题，请及时与我们联系，我们将全力以赴解决您的问题，以保证您的权益。
另外，在物流和运输方面，我们有丰富的经验和合作伙伴。
我们会尽力提供最便捷和经济的运输方式，并确保产品能按时安全送达到您的手中。
如果您对物流环节有任何特殊要求或者有需要特别关注的事项，请提前告知我们，我们将为您作出相应的安排。
最后，关于支付方式和交易细节的问题，我们充分理解您对交易的关切。
我们接受多种支付方式，包括电汇、信用卡、支付宝等。
具体的支付方式可以根据您的需求进行协商和确定。
在交易过程中，我们会严格遵守相关法律法规，并确保您的个人信息和交易安全。
作为一家外贸公司，我们一直以来都非常注重与客户的良好沟通和合作。
我们愿意与您建立长期稳定的合作关系，共同发展。
如果您对我们公司或者产品有任何其他问题或者需求，欢迎随时与我们联系，我们会竭诚为您服务。
再次感谢您的关注和支持，期待与您的进一步合作。
祝商祺！此致xxxx公司。
外贸询盘回复报价范文
外贸询盘回复报价范文示例1:尊敬的客户，非常感谢您对我们公司的关注和询盘。
根据您的要求，我们特别为您提供以下报价范文：对于产品A：- 单个产品A的价格为XX美元。
- 批量订购500个产品A，则价格为XX美元/个。
- 大批量订购1000个产品A，则价格可再优惠至XX美元/个。
对于产品B：- 单个产品B的价格为XX美元。
- 批量订购100个产品B，则价格为XX美元/个。
- 大批量订购500个产品B，则价格可再优惠至XX美元/个。
关于运输成本：- 运输费用根据目的地的不同而有所不同。
我们将根据您提供的具体地址和要求来计算最终的运费。
关于交货时间：- 对于产品A和产品B，我们通常在订单确认后的3个工作日内安排发货。
关于付款方式：- 我们接受电汇和信用证付款方式。
请注意，以上报价仅供参考。
最终价格将根据订单数量、交货地址和运输方式而有所调整。
如果您对上述报价有任何疑问或需要进一步的讨论，请随时与我们联系。
我们非常愿意与您合作，为您提供更多详细信息和帮助。
再次感谢您对我们公司的兴趣和支持，我们期待与您的合作。
祝好！此致，XXX公司示例2:尊敬的客户，非常感谢您对我们公司的关注和询盘。
我们非常荣幸有机会为您提供我们的产品和服务。
以下是我们对您提出的询盘的报价：产品名称：XXX（产品名称）数量：XXX个/XX箱/XXX米等（具体数量）单价：XXX美元/个/箱/米等（具体单价）总价：XXX美元（总价）产品描述：（请简要描述产品的特点、功能和效用）交付方式：（请说明产品交付方式，例如快递、空运或海运）付款方式：（请说明支付方式，例如电汇、信用证或支付宝）交货时间：（请说明您需要产品的交货时间）备注：（如果有其他特殊要求，请在此处注明）如果您对以上报价感兴趣或有任何进一步的问题，请随时与我们联系。
我们将尽快回复您的邮件并提供详细的信息。
我们期待与您建立长期的合作关系。
再次感谢您对我们公司的关注和支持！此致，XXX公司示例3:尊敬的客户，感谢您对我们公司的关注与询盘。
外贸邮件回复范文
外贸邮件回复范文(总8页) -CAL-FENGHAI.-(YICAI)-Company One1-CAL-本页仅作为文档封面，使用请直接删除收到客户询盘时的回复：Dear sir,We hereby acknowledge receipt your inquiry of XX,(products)and i just got the information from our production department,these standard is available for the now pls check the quotation below:The specification you required:The length:The diameter:The material........The price:XX usd /pes FOB(tian jin)I hope this is the one in your favor,As a experienced company (ISO9001:2000)in the XX filed for more than 20 we take the opportunity seriously to cooperate with you have any questions ,pls feel free to contact will try my bestThanks and regards签名客户询盘模糊，向客户询问规格Dear sir,Thanks for your inquiry of our XX(products).on we are in XX filed for many years,so we are confident we can do the specifications you given is still as the diameter,meterial,quantity and so on.....,so pls can you send us the detailsthe drawing(cad)is ok.After we confirmed,we are happy to provide you with our good quality and competitive price.Look forward your soonest reply,Thanks and regards签名针对客户的讨价还价的回复Dear sir,Sorry for my late reply,i discuss with our boss for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality.But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you.I hope that if you have the will to cooperate,pls don’t just focus on the price,the most important is the quality,i think.If you any comments ,pls let me know.Thanks and regardsAngela这个得针对情况，如果利润真的不太高，就这样写没有关系，如果老板太黑了，就给点折扣，关于价格不是一封两封的邮件可以搞定的，总之灵活点啦应对客户的迟迟不回复的邮件:Dear sir,Did you receive our quotation on dec12thand no reply from was waiting until all the colleagues left the office. May be you are very busy.So pls can you take some time to give me a replyand kindly give me some advice on XX(products)Look forward your replyThanks and regardsAngela面对客户迟迟不回复Dear sir,How are you these daysI am angela from XX company,hope you still remember sent us a inquiry of XX we quoted for you on dec 12th.Can you send me a reply which can stated your adviceyou know we usually keep our client’s data and advice in the achives,so that we make special and divide plan and schedule for each client.At the same time we can improve our service according to them,if there’s some fault and in our works.So pls take a few time to tell me some advice on our thanks very much.针对报价了不回复的Dear sir or madam,Hope you still remember me,i sent you quotation for XX(products)on XX(date)，well maybe you are very busy ,and i understand.I review your websit very carefully, and have much interests to make a start for our cooperation,to provide the best special service.Could you give me some advice so that we can do betterBest regards1、therefor we always put the quality as the first consideration因此我们总是把质量放在第一位的2、would it too much to ask you to respond my question by tomorrow可以请你在明天以前回复吗3、the price we give is almost reach our bottom line我们所给的价钱已经接近我们的底线了4、the validity of the quotation is about the 10days报价的有效期大概是十天左右5、moreover we keep the price close to the costs of the production.再说，我们的价格已经接近生产费用的边缘1、will you kindly tell the quantity you require so as to unable us to sort out the offers为了方便我们报价，你能告知数量吗，2、you should take the quality into consideration你必须考虑到质量问题3、we may reconsider our offer if your order is big enough如果你们数量足够大的话，我们可以重新考虑价格4、i ’d like to tell you what i think about that我想告诉你一些我的想法5、but consider the quality ,our price is quite reasonable.但是考虑到质量，我们的报价是很合理的一些实用英语系列：收到来信：1、i have just received your kind letter.2、i was very happy/glad/delighted/pleased to receive your letter yesterday morning.3、your kind letter of saturday arrived this morining久未通信：1、pls pardon me long in writing to you2、i must apologize for not having written to you previously未及时回信1、i apologize for the delay in my reply2、i apologize for being a day late with the delay reply to you3、having lost your last email ,i have not been able to reply sooner久无音信：1、i have not heard a word you for a long time2、there has been no news from you for ages3、As i have not heard of you for long,i feel anxious表示歉意难过：pls accept my sincerest apologies for the inconvenience i fear we caused you遇到不好的事情1、i have deeply grieved to hear the death of your father2、i was most distress to learn from your letter of the illness of your father谈谈开发信的事情还蛮感谢大家，我要继续努力啦，不然对不起版主，呵呵其实我也还是做外贸就10月左右，所以经验什么的都不是很成熟，在总结自己的同时希望帮到比我还新的朋友，前辈不要拍我板砖哦。
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［国际化企业通用管理文案］(247)回复顾客的洽询(2)寄送报价单
参照号码4587
2002年10月5日The Peterman 有限公司
B.Black 女士
感谢贵公司来信洽询。
我们很乐意根据贵公司洽询的内容，提供出口的报价如下：
型号单价
H-15 型125.50美元
依据贵公司所订购数量，每台的定价可折扣如下：
5～9 台5%
10 台以上10%
以上报价为CFR价格。
交货时请以现金支付。
Nf Tech Ltd.
97 Sanmin Road
Qingdao City 266000 China
Ref 4587
October 5 2002 Ms. B.Black
The Peterman Ltd.
160 Russell Road Lexington,
KY 40505-3650 USA
Dear Ms. B.Black,
Thank you for your inquiry.
According to your requirement, we are pleased to quote the following expo- rt prices;
Description Price per unit
Model H-15 @ US125.50
We are able to consider discounting the unit price as follows;
5～9 sets 5%
Over 10 sets 10%
These prices are CFR prices.
Terms are cash on delivery.
Prices are subject to change without notice.
We look forward to hearing from you.
Regards,。