双蝶恋小知识:住酒店会用到的英语
酒店常用英语列表

一、Department Name and Position Name(部门名称及职门名称)1部门Department2 职位Position3 行政办Executive Office4 财务Financial Department5 会计部Accounting Department6 采购部Purchasing Department7 销售部Sales and Marketing Department8 工程部Engineering Department9 人力资源部Human Resources Department10 培训部Training Department11 保安部Security Department12 前厅部Front Office Department13 客房部Housekeeping Department14 餐饮部Food and Beverage Department15 中餐厅Chinese Restaurant16 西餐厅Western Restaurant17 日本餐厅Japanese Restaurant18 大堂吧Lobby Bar19 娱乐部Entertainment Department20 桑拿Sauna Centre21 夜总会Night Club22 桌球室Snooker23 游泳池Swimming Pool24 健身室Gym25 棋牌室Chess Room26 美容美发Beauty and Barber Centre27 商场Shopping Arcade28 花店Flower Shop29 阅览室Reading Room30 乒乓球Table Tennis31商务中心Business Centre32行政楼层Executive Floor33 总机Operator Telephone Room34 接待处Reception35 礼宾部Concierge36 问询处Information37 大堂副理Assistant Manager38 预订Reservation39 车队Transportation40 洗衣房Laundry house41 布草房Linen Room42 公共地区Public Area二、position Name (职位名称)1、总经理General Manager2、行政秘书Executive Secretary3、市场及销售总监Director of sales and Marketing4、餐饮部总监Director of food and Beverage5、财务总监Financial Controller6、会计师Chief Accountant7、采购经理Purchasing Manger8、总工程师Chief Engineer9、保安部经理Security Manager10、前厅部经理Front Office Manager11、行政管家Executive Housekeeper12、人力资源部经理Human Resources Manager13、总厨Chief Chef14、大堂副理Assistant Manager15、总机员Operator16、资深接线员Senior Operator17、总机主任Operator Supervisor18、接待员Receptionist19、资深接待员Senior Receptionist20、行李员Bellboy / Bellman21、礼宾部主任Concierge Supervisor22、预订员Reservation Clerk23、商务中心文员Business Centre Clerk24、司机Drive25、文员Coordinator / Clerk26、收银员Cashier27、夜审员Auditor28、楼层服务员Room Attendant三、词句1、Good morning/afternoon/evening/sir/madam2、How do you do?3、How are you? Fine, thank you, and you?4、Nice to meet you?5、I’m glad to see you!6、Did you sleep well? 你昨晚睡得好吗?7、How’s you day? 你今天过得怎样?8、Have a nice day. 祝你今天过得愉快!9、Have a pleasant stay./ Enjoy our stay. 祝你在这过得愉快、开心!10、May I help you? 我有什么可以帮到你?11、Thank you for calling. 谢谢你的来电12、Thank / you’re welcome. 不用谢!13、Welcome to our hotel. 欢迎来到我们酒店!14、Is there anything else I can do for you? 我还有什么可以帮到你的吗?15、Certainly 当然可以16、Right away 马上,稍候17、This is……. 这是…….18、Absolutely 绝对19、Have a nice trip 旅途愉快!20、Could you speak a little louder?你可以大声点说吗?21、Could you speak more slewly? 你可以说慢点吗?22、I appreciate it. 我非常感激。
酒店英语术语大全

酒店英语术语大全酒店英语术语对于在酒店工作的员工以及与酒店服务相关的人员来说是非常重要的。
以下是一些常见的酒店英语术语及其解释:1.Reception (前台):2.1.Check-in: 入住2.Check-out: 退房3.Front desk: 前台4.Receptionist: 前台接待员5.Guest registration: 客人登记6.Room key: 房间钥匙7.Room number: 房间号码3.Rooms and Suites (客房和套房):4.1.Single room: 单人间2.Double room: 双人间3.Triple room: 三人间4.Quadruple room: 四人间5.Suite: 套房6.King size bed: 特大床7.Queen size bed: 大床8.Twin beds: 双人床9.Room service: 客房服务5.Dining (餐饮):6.1.Breakfast: 早餐2.Lunch: 午餐3.Dinner: 晚餐4.Buffet: 自助餐5.À la carte: 点餐6.Restaurant: 餐厅7.Waiter/Waitress: 服务员8.Menu: 菜单9.Wine list: 酒单10.Bill: 账单7.Housekeeping (客房清洁服务):8.1.Maid service: 客房清洁服务2.Room cleaning: 房间清洁3.Change towels: 更换毛巾4.Change sheets: 更换床单undry service: 洗衣服务6.Ironing service: 熨烫服务9.Concierge (礼宾服务):10.1.Concierge: 礼宾员2.Luggage storage: 行李寄存3.Porter: 行李员4.Taxi service: 出租车服务5.Limousine service: 豪华轿车服务6.Tourist information: 旅游信息11.Other Terms (其他术语):12.1.Safe deposit box: 保险箱2.Wake-up call: 叫醒服务3.Room rate: 房间价格4.Discount: 折扣5.Valet parking: 代客泊车服务6.Gym/Fitness center: 健身房/健身中心7.Spa: 水疗中心8.Business center: 商务中心这些只是一些常见的酒店英语术语,实际上酒店行业还有许多其他的专业术语和表达方式。
酒店常用英语口语3(完美打印版)

酒店常用英语口语一、酒店预订常用口语1、Room Reservations. Good afternoon.订房中心。
下午好。
2、I'd like to book a double room for December 6th.我想订一间12月6日的双人间。
3、That's fine, sir. A double room for December 6th, right?好的,先生。
一间12月6日的双人间是吗?B:Yes. What is the rate, please?是的。
请问房价是多少?4、The current rate is $45 per night.现在的房价是45美元一个晚上。
5、You'll have a radio, a color television, a telephone and a newspaper delivered to your room every day.房间里有一台收音机、一台彩色电视机、一部电话,每天还有一份报纸送到您的房间。
6、That sounds not bad. And what kind of business facilities do you offer?听起来不错。
那你们为生意人提供什么样的设施呢?7、Well, most of the rooms have broadband Internet access and they can arrange secretary service if you tell us in advance. There are also meeting rooms that you can book.哦,许多房间都接入了宽带网,如果您事先通知,我们还能为您安排秘书。
还有会议室,可以预定。
二、入住酒店用语1、A wake-up call, please.请提供叫醒服务。
2、Can you help me with this form?你能帮我填这张表吗?3、Can you keep my valuables?你能帮我保管贵重物品吗?4、Could you point me in the right direction?你能告诉我要往哪里走吗?5、Could you recommend a nice restaurant near here?是否可介绍一家附近口碑不错的餐厅?6、Does my room have a bathroom?房间里有浴室吗? (an iron a hairdryer telephone mini-bar=熨斗、吹风机、电话、小冰柜)7、Does the hotel have a swimming pool?你们酒店有游泳池吗?8、Hello. I'm calling from Room 202.喂,我是202房间住客。
住酒店会用到的英语

住酒店会用到的英语2007-8-3【大中小】【打印】【我要纠错】1.I'd like to book a double room for Tuesday next week.下周二我想订一个双人房间。
2.What's the price difference?两种房间的价格有什么不同?3.A double room with a front view is 140 dollars per night,one with a rear view is 115 dollars per night.一间双人房朝阳面的每晚140美元,背阴面的每晚115美元。
4.I think I'll take the one with a front view then.我想我还是要阳面的吧。
5.How long will you be staying?您打算住多久?6.We'll be leaving Sunday morning.我们将在星期天上午离开。
7.And we look forward to seeing you next Tuesday.我们盼望下周二见到您。
8.I'd like to book a single room with bath from the after-noon of October 4 to the morning of October 10.我想订一个带洗澡间的单人房间,10月4日下午到10月10日上午用。
9.We do have a single room available for those dates.我们确实有一个单间,在这段时间可以用。
10.What is the rate,please?请问房费多少?11.The current rate is$50 per night.现行房费是50美元一天.12.What services come with that?这个价格包括哪些服务项目呢?13.That sounds not bad at all.I'll take it.听起来还不错。
住酒店会用到的英语

住酒店会用到的英语2007-8-3【大中小】【打印】【我要纠错】1.I'd like to book a double room for Tuesday next week.下周二我想订一个双人房间。
2.What's the price difference?两种房间的价格有什么不同?3.A double room with a front view is 140 dollars per night,one with a rear view is 115 dollars per night.一间双人房朝阳面的每晚140美元,背阴面的每晚115美元。
4.I think I'll take the one with a front view then.我想我还是要阳面的吧。
5.How long will you be staying?您打算住多久?6.We'll be leaving Sunday morning.我们将在星期天上午离开。
7.And we look forward to seeing you next Tuesday.我们盼望下周二见到您。
8.I'd like to book a single room with bath from the after-noon of October 4 to the morning of October 10.我想订一个带洗澡间的单人房间,10月4日下午到10月10日上午用。
9.We do have a single room available for those dates.我们确实有一个单间,在这段时间可以用。
10.What is the rate,please?请问房费多少?11.The current rate is$50 per night.现行房费是50美元一天.12.What services come with that?这个价格包括哪些服务项目呢?13.That sounds not bad at all.I'll take it.听起来还不错。
酒店必备英语口语

酒店前台英语口语一.概述在酒店里所使用的英语会话,基本上是属于商业英语,与日常生活会话中所使用的英语略有不同,较注重礼节。
正式英语通常会让人误解为极艰深的英语,其实,只要套用一定格式的句子和单词,就可以了。
例如:非正式英语正式英语What’s your name? May I have your name?您贵姓?请问您贵姓大名?Do you want some tea? Could you like some tea?您要喝茶吗?请问您想喝茶吗?Over here, please. Could you come this way please?这边请。
请您往这边走好吗?* 不要说OK, Sure, Yeah等等,而要说Certainly, Sir.* Hey, uh-huh, Hang on 等等,也不适合在酒店中使用。
* 别说“I don’t know.”回答“不知道”是非常不礼貌的说法。
可以说“just a moment, please. I’ll check that for you.” (请稍候,我来帮您确认),然后请有能力处理的人前来协助。
* 对男性客人,尊称为Sir; 面对女性客人时尊称为Ms.在招呼客人时,最好说“Excuse me, Sir(Ms)”, 不要直接称呼Mr.或Ms. 至于称呼小孩,可以直接使用Excuse me,但是不可以直接称呼boy或girl.* 正视对方的眼睛,以显示出你的信心和诚意。
但必须注意,注视对方的眼睛,并不是无理地盯着对方看。
* 在面对语言不通的外籍人士时,一定要多加利用手势和肢体语言。
但是使用手势时要特别小心,因为对于不同国家、民族而言,手势的意义也大不相同。
二.基本待客英语(一)在正式的英语表现里,疑问基本句型可分为下列四种:1. May I ~2. Could you ~3. Would you ~4.Shall I ~?只要理解这四种基本的句型,就可以处理大部分业务上的状况。
到酒店必用英语口语大全

到酒店必用英语口语大全在酒店工作、英语实用肯定是少不了了,那么哪些英语单词在酒店最常用、又有哪些英语口语比较常用呢?下文有详细介绍。
前厅:1、Have you a reservation?您预定过了吗?2、May I know your name and room number?您能告诉我您的名字与房间号吗?3、Here is your room key.给您房间钥匙。
4、Please pay at the cashier's desk over there.请去那边帐台付款。
5、Are these your baggage?这些是您的行李吗?May I take them for you?我来帮您拿好吗?客房部6、Housekeeping. May I come in?客房服务员,我可以进来吗?7、Leave your laundry in the laundry in the laundry bag behind the bathroom door.请把要洗的东西放在浴室门后的洗衣袋中。
8、I hope I'm not disturbing you.我希望没有打扰您。
9、One moment ,madam. I'll bring them to you right away .等一会儿,夫人。
我马上送来。
10、I’ll send for an electrician( doctor...)我给您请电工(大夫……)。
餐饮部:11、Sit down, please .Here is the menu.请坐,给您菜单,先生。
May I take your order, sir?您要点菜吗?12、What would you like to have, coffee or tea?您要喝咖啡还是茶?13、Would you like to have any wine with you dinner? 您用餐时要喝点酒吗?14、Service hours are:(餐厅)供应时间是:7:00a.m.to 9:00a.m.for breakfast.早餐7点到9点。
酒店日常英语口语

酒店日常英语口语大家好,今天我们来学习一些在酒店日常生活中会用到的英语口语。
无论是出差还是旅行,掌握一些基本的英语口语可以让我们更加便捷地沟通和交流。
下面让我们一起来看看吧。
预订房间1.我要预订一个单人间。
–I would like to book a single room.2.我需要一间双人间,有独立卫生间吗?–Do you have a double room with a private bathroom?3.我需要住三晚。
–I need to stay for three nights.4.我想在房间里加一张床。
–I’d like to have an extra bed in the room.入住登记1.请问我需要填写入住表格吗?–Do I need to fill out the registration form?2.我可以看看我的房间吗?–Can I have a look at my room?3.我们需要提前支付吗?–Do we need to pay in advance?房间设施1.这个房间有空调吗?–Does this room have air conditioning?2.我可以要一个婴儿床吗?–Can I have a baby cot?3.我在浴室里找不到吹风机。
–I can’t find the hairdryer in the bathroom.餐厅用餐1.请问你们早餐几点开餐?–What time is breakfast served?2.我可以点一杯咖啡吗?–Can I have a cup of coffee?3.我对餐厅的食物过敏,你们有什么推荐的菜吗?–I have a food allergy, do you have any recommended dishes?退房结账1.我想结账离店。
–I’d like to check out and settle the bill.2.我们可以用信用卡结账吗?–Can we pay by credit card?3.我想要一张发票,请帮我开一下。
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双蝶恋小知识:住酒店会用到的英语
住酒店会用到的英语
1.I\'d like to book a double room for Tuesday next week.下周二我想订一个双人房间。
2.What\'s the price difference?两种房间的价格有什么不同?
3.A double room with a front view is 140 dollars per night,one with a rear view is 115 dollars per night.一间双人房朝阳面的每晚140美元,背阴面的每晚115美元。
4.I think I\'ll take the one with a front view then.我想我还是要阳面的吧。
5.How long will you be staying?您打算住多久?
6.We\'ll be leaving Sunday morning.我们将在星期天上午离开。
7.And we look forward to seeing you next Tuesday.我们盼望下周二见到您。
8.I\'d like to book a single room with bath from the after-noon of October 4 to the morning of October 10.我想订一个带洗澡间的单人房间,10月4日下午到10月
10日上午用。
9.We do have a single room available for those dates.
我们确实有一个单间,在这段时间可以用。
10.What is the rate,please?请问房费多少?
11.The current rate is$50 per night.现行房费是50美元一天.
12.What services come with that?这个价格包括哪些服务项目呢?
13.That sounds not bad at all.I\'ll take it.听起来还不错。
这个房间我要了。
14.By the way,I\'d like a quiet room away from the street if the is possible.顺便说一下,如有可能我想要一个不临街的安静房间.
15.Welcome to our hotel.欢迎光临。
16.So you have got altogether four pieces of baggage?您一共带了4件行李,是不是?
17.Let me have a check again.让我再看一下.
18.The Reception Desk is straight ahead.接待处就在前面。
19.After you,please.你先请。
20.Excuse me,where can I buy some cigarettes?劳驾。
我到哪儿可买到香烟?
21.There is a shop on the ground floor.一楼有个商店。
22.It sells both Chinese and foreign cigarettes.在那儿可买到中国香烟和外国香烟。
23.Can I also get some souvenirs there?也可以买到纪念品吗?
24.There is a counter selling all kinds of souvenirs.有个柜台出售各种各样的纪念品。
25.Excuse me,where is the restaurant?劳驾,请问饭厅在哪儿?
26.We have Chinese restaurant and a western-style restaurant.Which one do
you prefer?我们有中餐厅和西餐厅,你愿意去哪个?
27.I\'d like to try some Chinese food today.今天我想尝尝中国菜。