皮手套厂公司质量手册外资公司

CHAPTER TABLE / 目录: ANNEX DOCUMENT / 附件:
Sunpearl Safety Ltd. xx 皮手套厂有限公司 Quality Manual
质量手册 QM 001B
Quality Management
质量管理
1.2.Activities / 行为
Xxx Tannery ensures the design and manufacturing of safety leathers and Xxx Safety Ltd of PPE (Personal Protective Equipment). All the products are made according to the current specifications and standards.
确保xxx皮厂设计和生产的皮革和xxx皮手套厂有限公司设计和生产的个人防护用品都是依照当前的规范和标准制造的。

1.3.Staff and general organization on the 2006 / 03 / 01 职员和总体
组织
activity has increased during these years. 逐渐地,这些年股东与合作伙伴的联系变密切了,活动也增加了。

In order to stay active on the market for the period 2015, the partners took the decision to start a new production unit collecting on the same site, in Zhaoqing, the jobs of tanner and glover. 为了在2015年占有市场优势，合伙人决定将皮革生产和手套生产集中在同一地方—肇庆，发展新产品。

Xxx Tannery has started its activity in March 2004. Xxx Safety Ltd, for its part, has started its activity on the 1st of December 2004. xxx皮厂于2004年3月开始试业，xxx皮手套厂有限公司于2004年12月1日开始试业。

We work with regular customers in Europe (France, Germany, Benelux, Switzerland, Poland, Spain...) and in the Middle East. 我们与欧洲（法国，德国，比利时、荷兰和卢森堡三国经济联盟，瑞士，波兰，西班牙…）和中东国家的老顾客合作。

2.DECLARATION OF THE BOARD / 董事会宣言
The Board, through the legal representative of Xxx Safety Ltd, and for Xxx Tannery, declares:
董事会通过xxx皮手套厂的法人代表为xxx皮手套厂和xxx皮厂宣布：
1.In the long term, the aim of our companies is to reach the best performance
level to have a part in the improving of the quality of life of all the people directly or indirectly concerned by our activities.
从长远来看，公司的目标是全力以赴，让所有和我们活动有直接或间接相关的人们生
2.
3.
civic
we •假设我们的职业是为市民服务的，因为我们的贡献从我们现在所处的地方和我们相
关的活动来发展当地的经济繁荣和保护所在地的社会和自然环境效益。

4.Following from the general policy of the companies, our quality policy
constitutes the central point of our measures and the Quality Manual represents the perfect illustration of it.
跟进公司的总体政策，我们的质量政策是测量和质量手册的中心，表现为其中完美的图解。

5.After the definition of these terms of reference, the Board can affirm his
total participation:
•To uphold the carrying out of the Quality policy of the companies.
•To provide the suitable resources to ensure its realization.
•To take care of the respect of the policy, especially when the measures described in this Quality Manual are put into play.
在这些授权范围参考的定义之后，董事会能确认全部参与：
6.
respect
•采取必要的措施改进质量管理体系。

7.The Quality Manager is the appoint management representative, according to
ISO 9001:2000 standard (paragraph 5.5.2). The Quality manager has the power to take all protective decisions, including stopping the production.
依照ISO 9001:2000 标准(见 5.5.2), 质量经理是管理者代表。

质量经理有权作出采取任何保护措施，包括停止生产。

Date and signature 日期和签名For the Board, the Legal
Representative
董事会和法人代表
3.QUALITY POLICY / 质量政策
3.1.Introduction / 介绍
According to the “Terms of reference” (Annex 1 HFO 012), the quality policy of Xxx Safety Ltd and Xxx Tannery is corresponding to a global and permanent reasoning, using each day a process approach conformed to ISO 9001:2000 requirements in order to satisfy our customers and to meet the market needs.
依照“授权范围参考”(Annex 1 HFO 012)，xxx皮手套厂有限公司和xxx皮厂的质
the
our
of
is
”.
to the customers’ requirements.
-To take care, at each moment, of the social and environmental values.
“消费者赋予了我们生命力”
这是公司的基本价值观，体现在xxx皮手套厂有限公司和xxx皮厂的每一位员工身上。

这种价值首先代表了：获得消费者的满意。

其他原则在质量政策的日常措施和基本原理中也是很重要的：
-为了达到“零缺点”和“从开始就做好”的目标。

-改进生产的适应性和速度以达到消费者的要求。

-时时刻刻关注社会和环境效益。

3.3.The contribution of each to the satisfaction of the customer
使消费者满意的各个贡献
`
4.PURPOSE, SCOPE AND MANAGEMENT OF THE QUALITY MANUAL
质量手册的目的、范围和管理
4.1.Purpose / 目的
This Quality manual must answer to:
-The employees of the companies which are looking for a better understanding of the quality system and of the quality organization.
-Our suppliers who take part to our projects.
-Our customers whose we must deserve their confidence.
a Xxx
each
织，关于：
-服务
-产品质量的本质
-产品质量的介绍
-产品质量的稳定性.
This Quality Manual and all the measures and documents concerning the management of the Quality of Xxx Safety Ltd and Xxx Tannery are made according to ISO 9001:2000 standard.
xxx皮手套厂有限公司和xxx皮厂的质量手册和所有测量及相关的管理文件都是依照ISO 9001:2000 标准制作的。

4.2.Scope and exclusions of the Quality Manual / 质量手册的范围和排
除的细节
The Quality Manual applies to the whole activities of Xxx Safety Ltd and Xxx Tannery located in Dalang Industrial Park, Gaoyao city, Guangdong province. There is no requirements of the ISO 9001:2000 standard excluded.
质量手册将应用于位于广东省高要市小湘镇大朗工业园的xxx皮手套厂有限公司和xxx皮厂的全部行为。

对ISO 9001:2000 标准没有排除细节的要求。

5.
依照ISO 9001:2000 标准来确定我们用于质量管理体系的词汇
5.2.Specific vocabulary / 特殊词汇
The specific vocabulary of Xxx Safety Ltd and Xxx Tannery used in this Quality Manual is defined in the annex document: Specific vocabulary (Annex 1 QM 001).
用于xxx皮手套厂有限公司和xxx皮厂质量手册的特殊词汇定义在文件的附件里: 特殊词汇(Annex 1 QM 001)
6.QUALITY MANAGEMENT SYSTEM / 质量管理系统
6.1.Presentation of the system / 系统介绍
The Quality system of Xxx Safety Ltd and Xxx Tannery is essentially based on ISO 9001 standard requirements. This system covers all the activities of Xxx Safety Ltd and Xxx Tannery. The documents (creation, control, validation, deployment and storage) are mastered by the Quality Committee (HFO 013) which applies the procedure: “Quality documents and records management” (HFO 001).
xxx皮手套厂有限公司和xxx皮厂质量系统从本质上讲是基于ISO 9001相关的指示
以及由
“
and
(HFO
中
and
the 在组织图上简要介绍每个职位职责情况，详细的介绍参照“职位描述”(HFO 009)包括关于质量体系的职责。

6.3.Responsibilities concerning the Quality system / 关于质量体系的
职责
The General Management (Board) is in charge of drawing up and brings into play the Quality policy for Xxx Safety Ltd and Xxx Tannery.
综合管理（董事会）负责起草和实施xxx皮手套厂有限公司和xxx皮厂的质量政策。

The management of the quality is a delegation of the General Management. For independence and practical reasons, this function is assumed by the
(ISO
of 7.
THE
Creation date: 2005/11/28 14/38
Creation date: 2005/11/28 15/38
8.DESCRIPTION OF THE PROCESSES / 程序描述
8.1.General management and planning process (Management processes)
综合管理和管理计划 (管理程序)
Definition and purpose / 定义与目的:
-Drawing up of the quality policy and objectives, with the contribution of all the functions.
-拟订质量政策和目标,同所有职责的贡献。

-To position the quality approach as a strategic element of the growing up of Xxx Safety Ltd and Xxx Tannery.
Representation / 表现如下：
Information and administration process (Resources management processes)信息和行政管理程序 (资源管理程序)
Definition and purpose / 定义与目的:
-To give, in time, a reliable information to the concerned people.
-给予相关人员及时、可靠的信息。

-To ensure that all the concerned people are able to use the information and technologies tools.
-确保所有相关人员都能使用信息技术工具。

-To cover all the administrative needs by suitable documents and records.
-覆盖所有与行政管理需要相匹配的文件和记录。

-To ensure that all the administrative documents and record are updated in time.
-确保所有行政管理文件和记录能及时更新。

-To perform internal information and training concerning the elements which carry a risk.
-执行应付风险的相关内部信息和培训原理。

Representation / 表现如下:
8.4.Human resources process (Resources management processes) 人力
资源管理程序(资源管理程序)
Definition and purpose / 定义与目的：
-To improve the mobilization and the motivation of the men and women of the companies, especially by the communication of appropriate information.
-提高公司男女员工的积极性和灵活性，特别是通过适当的信息交流．
-To communicate the targets to reach and their follow up in order to work in the same direction.
-传达目标和了解跟进情况，目的是为了使大家在同一战线上工作。

-To intervene on the skill levels to answer to the development needs of the companies.
-介入技能水平以适应公司的发展需要。

-To look somewhere else (partners, consultants...) for the knowledge that
8.5. Material resources process (Resources management processes)
原料资源程序(资源管理程序)
Definition and purpose 定义与目的：
-To ensure an optimal working environment to satisfy the customer requirements and to optimize the working conditions of the men and women of the companies.
-优化公司员工的工作条件，保证以最佳的工作环境满足消费者的要求。

-To define, to qualify, to put in place and to keep in good state the production tools.
-定义，限制、设立生产工具，并使其保持良好的状态。

-通过产品的提升和不断寻找改变公司形象的机会，以获得消费者的满意。

-To be sure of the appropriateness between the customers’ needs and the performance of the products (technical assistance).
-确信客户的需要和产品的性能之间（技术援助）的适当性。

-To promote the Quality Management system of Xxx Safety Ltd and Xxx Tannery outside of the companies.
-促进xxx皮手套厂和xxx皮厂管理体系公司范围外的发展。

Representation 表现如下：
设计程序(生产程序)
Definition and purpose 定义与目的：
-To bring an answer to the commercial process needs.
-适应商业程序的需要。

-To look continually for the improving of the products and processes.
-持续跟进改进方法和产品。

-To ensure the appropriateness between the market needs and the characteristics of the products, including the normative requirements.
-保证市场要求和产品性质的适当性，包括标准化的要求。

-To ensure the understanding of the customers’ needs t o produce a product conforms to theirs expectations.
-确保理解客户的需要，生产的产品符合他们预期的要求。

-To sell products of good quality.
-销售优质的产品。

Representation 表现如下：
8.8. Purchases process (Manufacturing processes)
采购程序(生产程序)
Definition and purpose 定义与目标：
-To ensure the management of the needs and the resources with: •The respect of the technical specifications.
•The respect of the delivery times.
•The respect of the current norms and standards.
•The best value for money.
-确保资源和管理的需要：
•遵守技术规范说明。

•遵守交货时间。

•遵守当前的规范和标准。

•价格实惠。

-To take care of the choice of the suppliers and products according to our standards.
-根据我们的标准选择供应商和原材料。

8.9. Tannery production process (Manufacturing processes)
皮厂生产程序(生产程序)
Definition and purpose 定义和目的：
-To produce, for Xxx Tannery, high-performance and conform products: •By using well-tested product and process techniques.
•By trying to improve the product and process techniques.
•By the integration of new technologies.
•By looking for the best value for money.
-对于xxx皮厂生产的高性能和一致性的产品：
•使用好的技术方法和经过适当测试的产品
•尝试改进技术方法和产品
•综合运用新技术。

•寻找价格实惠的原材料。

-To define simple operating procedures to avoid the mistakes.
-制定简易的操作程序，避免错误。

-To respect the technical specifications and the delivery times. -遵守技术规范说明和交货时间。

Representation 表现如下：
8.11. Control and measuring process – Reception (Control and measuring processes)
管理和测量程序–验收(管理和测量程序)
Definition and purpose定义与目标：
-To put in place reliable and high-performance tests to measure the quality of Xxx Safety Ltd and Xxx Tannery products during the reception.
-设立可靠和高性能测试来测量xxx皮手套厂和xxx皮厂在验收过程中产品的质量。

-To improve the quality of the products through the results of the tests.
-通过测试结果改进产品的质量。

-To improve the training of the operators through the results of the tests. -通过测试的结果改进操作员的培训。

-To ensure the conformity of the products to the standard requirements.
-根据标准的要求确保产品的合格性。

-To ensure the traceability of the controls and testing.
-确保管理和测量的可追溯性。

Representation表现如下：
8.13. Calibration process (Control and measuring processes)
校准程序(管理和测量程序)
Definition and purpose 定义与目的：
-To be sure that our testing, control and measuring equipments answer to the measuring standard requirements concerning the conformity and the precision. -确保我们的测试、管理和测量设备符合测量标准的精密度和一致性。

-To ensure the identification of these equipments.
-确保这些设备的鉴定。

-To define the frequency and the method of each equipment checking or calibration.
-制度每一种设备校准或检查的方法和频率。

Representation 表现如下：
8.14. Internal audit process (Control and measuring processes)
内部审计(管理和测量程序)
Definition and purpose 定义与目的：
-To ensure that the Quality Management system is conformed to the Quality Manual (QM 001) and to ISO 9001:2000 standard requirements.
-确保质量管理体系符合质量手册(QM 001) 和ISO 9001:2000 标准的要求。

-To ensure the supervision of the non measurable processes and determine the efficiency.
-确保不可测量过程的监督和测定其功效。

-To identify the improving needs and determine the corrective actions to start.
-确定改进需要和决定使用的纠正性措施。

Representation表现如下：
8.15. Quality improving process (Improving process)
质量改进程序(改进程序)
Definition and purpose 定义与目的：
-To ensure a continual improvement of the Quality management system.
-确保质量管理体系的不断改进。

-To evaluate and to analyze the results compared to the targets and the satisfaction of the customers.
-对比目标和消费者满意的程度来评价和分析结果。

-To determine the origins of the deviations.。