外贸箱包皮具档口英语教程unit23
新概念青少版Unit 23
Lucy’s CD player Italian not French
William’s car Korean not American
Annie’s clock Swiss not French
5. A: Have you got a camera?
Guided Summary:
1. Has Claire got an English camera or a Japanese camera? 2. What’s the name of it? 3. Is it a very fine and very expensive camera or not? 4. Does Claire like the camera? Does she want a new one? ( Use…., but…) 5. Is it one of Daisy’s old camera? Does Claire want a new one for her birthday? ( Use…, and…)
B: Yes, I have. It’s a Japanese one.
Claire’s camera Japanese not British
What kind of camera have you got?
A: I’ve got a British one.
பைடு நூலகம்
Lucy’s CD player Italian not French
/eə /
there Claire chair fair downstairs where careful
New words and Expressions:
商务英语笔译实务参考答案 Unit 23-24 实训答案
Unit 23 商标翻译参考答案一、案例讨论讨论一请选择下列英语句子的最佳译文。
B B A B讨论二请将下列句子翻译成英语。
1. 美宝莲2. 卡西欧3. 施华洛世奇四翻译实训实训一请用所学的翻译方法将下列商标翻译成汉语。
1.普拉达2. 迪斯尼3. 香奈儿4. 戴尔5. 虎牌r6. 微软7.花花公子8. 鳄鱼9. 路虎10. 金利来11. 家乐福12. 舒肤佳13. 劳斯莱斯14. 万宝路15. 爱立信16. 伊莱克斯17. 金霸王18. 飘柔实训二请用所学的翻译法将下列商标翻译成英语。
1. Lucky2. Robust3. Onlly4. Future Cola5. Maxam6. Warrior7. Haier 8. Konka9. Shinco 10. Watson11. DoubleStar 12. Forever13. Bee&Flower 14. Panda实训三请说明下列商标翻译所使用的方法。
1. 音译法2. 音译法3. 增减译法4. 意译法5. 增减译法6. 音译法7. 音译法8. 意译法9. 增减译法10. 意译法11. 音意兼译法12. 音译法13. 音译法14. 增减译法15. 音意兼译法16. 音译法实训四请说明下列商标的两种翻译哪种更好，为什么。
1. B. 采用音意兼译法，Supor与“super”词形接近，使人想到该产品性能超强，品质可靠。
2. B. 采用音意兼译法，寓意该保健产品能够给人的健康带来保障。
3. B. 采用音意兼译法，Sundy令人联想起“Sunday”，给人清新、悠闲、舒适的感觉。
4. B. 采用音意兼译法，该商标与Happy音相近，能够给人带来美好的感觉。
5. A. 采用意译法，暗喻该品牌的汽车适合大众。
6. B. 采用音意兼译法，寓意该品牌的家具适合每个家庭。
7. A. 采用音意兼译法，“强生”意喻“强健生命”，符合该公司的卫生保健和健康护理产品的形象。
新概念英语青少版1b Unit23(课堂PPT)
40
• 4..Whose old camera is Claire’s camera ?
It’s Daisy’s old camera.
• 5.When does she want a new camera?
At her birthday.
• 6.Who can she give the old one to?
some apples
another apple
5/31/2020
20
like v. 喜欢 Do you like it?
5/31/2020
21
birthday n. 生日
birth n. 出生 起源
day n. 天
Happy birthday！
5/31/2020
22
When will we meet again?
Germany [‘dʒə:məni] Nationality: German
5/31/2020
Beethoven
['beithəuvən]
[‘dʒə:mən] 3
Italy
Nationality: Italian
She is from______
She is _________
5/31/2020
8
Australia
[ɔ:s'treiljə]
Australian
[ɔ:s'treiljən]
5/31/2020
9
Canada 5/31/2020
['kænədə]
10
Name: Avril Nationality: Canadian
[kə'neidiən]
箱包类英语中英文对照
箱包类英语中英文对照在外贸工作中我们会遇到各种各样的箱包行业名称，如手袋，箱包分类，各种箱包拉杆和箱包配件，辅料等等。
以下是各种箱包手袋和箱包配件（特别是拉杆）专业术语的中英文对照：手袋箱包术语(1)Bags/Case Name 袋/箱包名称Beauty Case 化妆袋Briefcase 公文袋Cabin Case 航空袋Camera Bag 相机袋Duffle /Travel bag 旅行袋Flight Bag /Tote 航空袋Garment Bag 西装袋（保护衣服用的塑胶袋）Simple Notebook Bag 简单电脑袋Toilet Kit 洗手间袋-盥洗用品袋（Kit工具箱，装备）Travel Bag with Trolley 拖轮袋Trolley['trɔli]拉杆Trolley /Uprights 拉杆箱=luggage行李，皮箱Trolley Backpack 拉杆背包backpack背包，双肩背包Waist Bag 腰包waist[weist] 腰，腰部Handbag 手提包Fold gusset['ɡʌsit]风琴，折叠扣板Material 原料：Binding Material 包边用料Cord for Cord-Handles 手把索Brushed Nylon for Computer Cases 拉过绒的尼龙用在电脑箱Cardboard Bottom Boards 纸底板Dobbie Weave 交织Cord for Cord-Locks 锁索Dividers & Separators’ material 分隔面料Elastics 松紧带Foams 海绵Insulating Materials 绝缘物料Leather Trim 真皮配料Linings 内里['lainiŋ]里布Main Coated materials 主要外层面料Mesh /Other type of Tissue 网布/纱布[meʃ]Piping Bumpers 管条脚座Piping Materials 管条=pipingPlywood Bottom Boards 底部胶合板（木板/三合板）、plywood ['plaiwud]夹板Polyethylene for Corners /Backing 角位/底部面料Polyvinyl(PVC)Sponge Trim PVC海绵配料Thread 车线Velcro 幺术贴= 魔术贴['velkrəu]Webbing 织带= 涤纶，尼龙，PP，，，Zipper Pulls 拉片（拉链头的手把）Zipper Sliders 拉链头slider ['slaidə] 滑动器=zipper headZipper拉链（两条链子，） taper['teipə]灯芯，Zipper taper拉链布，Structural Hardware 金属结构Accessory Hook 前拖带Rivets& Washers 铆钉和垫圈Alligator Studs 短钉Runners 背面长条Bottom Stand 前脚Screws 螺丝Bottom Stud s 底钉Shoulder Strap 肩带Complete Extendable Handle System 拉杆架 =trolley system 拉杆架Side Handle 侧手把Conveyor Belt 运轮带Snaps 纽扣/四合扣Extendible Handles’ Parts /Mechanisms 伸缩拉杆配件/结构Grommets 垫圈Studs (Side Studs )大头钉（侧泡钉）Handle with brackets 手把连扣Top Carrying Handle 主手把Honeycomb Sample 蜂巢板Wheel Casings 轮子的盖Handle Wrap 手握片Wheels and base 拉杆箱轮子连底座Metal Frame Sample 铁框Polyethylene Board Samples ---PE板Rings /Other Metal Parts 金属环/其它金属配件Accessories 配件Badge /Emblem 徽章，象征，标志Buckles 插扣Chains 缝条/链Cord-Locks (Toggle-Locks ,Barrel-Locks ) s锁（套索锁，桶锁）Hanger Hooks & Mechanisms for Swing-Hooks 挂钩和摇摆钩Hooks 勾 Lid 盖Luggage Identification Tags 行李箱地址牌Nameplate 商标/Logo /铝牌Strap 背带Outside Hanger Hooks for Garment Bags 供西装袋用的勾（衣架）Padlocks & Keys 锁和钥匙Plastic Water Bottles 塑胶水桶钉Swivel Hanger bracket 旋转衣架座Universal Hanger Hooks 整体挂勾Labels 标签Guarantee Carton Tags 保证吊牌Inside Country of Origin Label 内布标Other Required Tag 其它要求的吊牌Product Knowledge Carton Tags 产品吊牌Tear-Me Test Tags 本布吊牌UPC Tag –UPC吊牌Buckle/Lock扣或锁Belt Buckle 皮带扣Press Locks 插锁Metal Pin Buckle 铁线针扣Snap Fastener 四合扣Metal Ring /Buckle 铁线扣Turn Locks 拧制Plastic Buckle 塑胶插扣Button 纽扣Handbag Side Clips 手袋侧夹Magnet Button 磁纽Press Button 珠纽Press Stud 纽扣Snap Button 急纽Rivet 钉Compression Rivet 束口钉Semi-Tublar Rivet 中空钉Full Tublar Rivet 空心钉Single Layer Rivet 单面撞钉Color 颜色Aubergine 紫红色Beige 米黄色Bone 米色Chrome/ Nickel 镍色Navy 海军蓝Pewter 沙电色Khaki 卡其色Cloth 布料Canvas 帆布Jacquard /Tapestry 提花布Ramie 麻Ripstop /Tartan 格子布Sponge 海绵Spun 山东绸Twill 斜布Zipper Cord 拉头上的棉绳Defects 瑕疵Baggy Cloth 波断纹Filling Bar 稀密路Mixed Filling 错纬Barre 横档Finishing Bar 横痕Neps 棉结Broken End 断线Float End 走经Oil Spots 油渍Broken Picks 断线Float 浮织 Pleat 褶Coarse Picks 粗纬Fold Marks 褶痕Rope Marks 条痕Cockles 起皱Fuzzy Ball 毛球Slack Picks 松纬Color Spots 色渍Holes Sto破洞stop Mark 停机痕Crease 皱Loopy Selvedge 毛圈边Tight End 紧经Curled Selvedge 卷边Mispick 缺纬Tight Picks 紧纬Double Picks 双纬Missing End 缺经/线Water Stain 水印Dyeing Streak 染褶Mix End 错经Wavy Selvedge 浪边Other Vocabulary 其他生字Abrasion 摩擦Bent 弯曲Crooked 歪Engraved 雕刻Eyelets 鸡眼Jaggedly 锯齿Protrudes 突出Rip Off 裂开Seam 接缝Stiff 硬Stumbles 错误Trimming 装饰Wobble 摇晃Removable cosmetic pouch 可移除化妆袋raw edge 毛边Gusset piece 风琴片kickplate 踢脚板slash pockets 开口袋Herringbone 人字纹带suiter folded 西装袋折叠steel wire 铁线Top stitch 上车线embossed pattern 平纹风格tilt-out dividers 凸出的分隔板Wet pack 防水mesh divider 网隔分隔板expansion off case 扩充空间Removable drop-in suiter 可移除的西装套袋plastic washers 塑胶垫圈Wheel housings 轮子座Pull handle grip and bezel 拉杆杯bumpers / runners 脚座Garment grips 衣架座Logo gasket logo 衬垫barrel clips 桶型扣Top carry handle 主手把side carry handle 侧手把vinyl bottom 芙蓉皮底Smart sleeve 套拉杆功能lining/curtain 内里cross straps 束衣带Shoulder straps 肩带bloused wetpockets 凸湿衣袋solid wire 实心线Extender panel w/roll-bar 延展片/有滚条swivel hook 狗钩These zippers open into main gussets 主风琴拉Heat transfer pattern 热传递风格leather tab 皮革饰片Text-turned vinyl 有织纹芙蓉皮（纹理芙蓉皮）graphic carton 彩盒Master carton 大箱zip-away 拉链袋handle ring 手把环Clear PVC 透明PVCkohis sticker 贴纸stuffing material 塞物料常用的箱包英语原材料Fabric 布料Demin 斜纹布Plaid fabric 格子花呢布Ripstop Fabric 格子布Napkins 餐巾Cotton canvas 棉帆布Fake fabric 假布Mesh 网布Elastic 松紧带Velcro strip 魔术贴/粘扣带Foam 海绵PE Foam 珍珠棉Neoprene 潜水料String 索头绳Quickstop/snap hook 索止Webbing 织带Micro-fibre 米高料Puller/Zipper 拉头/拉链Water repellent zipper 防水拉链Inside label 内布标Rubber Logo 胶章Corner wheels 角轮Belt clip 皮带扣Zine-alloy 锌合金Clip 铁夹/手机夹Srtip 带/肩带Lab dip crinkle nylon 皱纹尼龙/洗水布Thread 线Loose ends 零碎资料Swatch 布样Dog hooks 钩头拉链D-ring D型钩Tarpaulin 防水油布Transparent PVC window 透明PVC胶纱支数 horizontal 1200D yarn count is XX per inch vertical 900D yarn count is XX per inchgauge:0.65m/mMetal adjuster 拉芯扣Reflective stripe 反光条产品Salesman Sample 走街办PP(production phase) sample 产前办Original sample 原办Diamond plating EVA pads 钻石纹EVAWaist apron 围裙Roller 滚筒Assorted luggages 杂物袋Upright case 直箱Duffel bag 行李箱(圆形大帆布袋)Trolley case 滚轮箱Cooler bag 冰袋Roller bag 拖轮箱Backpack 背包Cosmetic bag 化妆袋Camping bag 登山包Mould 模具Pouch 小袋/手机袋Goody bag (制造商为了推销而免费)的礼品袋，促销袋颜色royal blue 宝/品蓝nickel 沙电色dull nickel 沙叻(无光,磨砂)black nickel 克绿khaki 黄褐色cobalt 中蓝色pacific blue 海水蓝dim 暗淡的，模糊的transparent 透明的tan 棕褐色matte silver 哑叻其他/杂项screen print/silkscreen/heat transfer 丝印dyeing 染色printing house/factory 印刷厂embrodery(Logo) 刺绣punch 冲孔decorative 装饰的embossing 压纹。
外贸箱包皮具档口英语教程unit22
√UNIT22 降价清货情景对话2
3
★外贸箱包皮具档口英语★
C: It's really cheap.
真便宜。
√UNIT22 降价清货情景对话2
4
★外贸箱包皮具档口英语★
Thanks for watching!
谢谢观看！
同步推出本教程精讲学习版 多尼英语课堂
Always believe something wonderful is about to happen!
客户常用语
出示产品 Showing Products
★外贸箱包皮具档口英语★
Why so cheap？
为什么这么便宜？
√UNIT22 降价清货客户常用语 1
★外贸箱包皮具档口英语★
It's a real bargain.
这是一桩好买卖。
√UNIT22 降价清货客户常用语 2
★外贸箱包皮具档口英语★
We sold our products at a low figure.
我们以低价销售产品。
√UNIT22 降价清货常用语
24
★外贸箱包皮具档口英语★
We are having a clearance sale this week.
本周我们清仓大减价。
√UNIT22 降价清货常用语
25
★外贸箱包皮具档口英语★
We're sorry，we can’t refund your money. Because it is a discount sale's good.
很抱歉，我们不能退钱给您， 因为它是打折商品。
√UNIT22 降价清货常用语
26
★外贸箱包皮具档口英语★
新概念英语Unit23 The boss’s letter
2. What is the boss going to ask Pamela to do for him? He wants Pamela to type the letter for him.
3. Why can't Pamela type this letter? Because she can’t read it. The boss’s handwriting is terrible.
The boss's handwriting is terrible!
模拟内容
王老师：请你来一下好吗，Ben? Ben: 什么事，王老师？ 王老师：你能把Susan 找来吗？(Can you find Susan for me?) Ben: 当然可以。 Susan: 我来了(I’m here) ，王老师。 王老师：Susan，你可以把这篇课文读(text)一下吗？ Susan: 可以，当然可以。 王老师：给你。 Susan: 王老师？ 王老师：怎么啦？怎么回事？ Susan: 我读不了这篇课文。
THE BOSS: Can you come here a minute please, Bob? Bob: Yes, sir? THE BOSS: Where's Pamela? Bob : She's next door. She's in her office, sir. THE BOSS: Can she type this letter for me? Ask her
外贸箱包皮具档口英语教程unit7皮具箱包颜色如何用英语表达
√UNIT7关于颜色常用语
11
★外贸箱包皮具档口英语★
Which color do you want?
您要哪种颜色？
√UNIT7关于颜色常用语
12
★外贸箱包皮具档口英语★
Which would you prefer, black or dark brown?
您喜欢黑色还是深咖啡色？
有没有同样款式粉红色的？
√ UNIT7关于颜色客户常用语
8
★外贸箱包皮具档口英语★
Do you have other colors? Please show me.
这个不易褪色。
√UNIT7关于颜色常用语
27
★外贸箱包皮具档口英语★
This fabric is colorfast.
这种织物不褪色。
√UNIT7关于颜色常用语
28
★外贸箱包皮具档口英语★
This color is very quiet.
这种颜色很素净。
√UNIT7关于颜色常用语
29
★外贸箱包皮具档口英语★
38
★外贸箱包皮具档口英语★
We have many different colors in this style.
这个款我们还有许多别的不同颜色。
√UNIT7关于颜色常用语
39
★外贸箱包皮具档口英语★
We have many different colors of such leather.
这种皮料我们还有各种不同颜色。
你觉得这个图案怎么样？
√UNIT7关于颜色常用语
18
★外贸箱包皮具档口英语★
How do you like this color?
电大开放英语2__Unit23__Clothes_课件
练一练
______ you _______ the film Titanic before? Where ______ you ______it? A Have B Did C Have seen see seen did did see watch
have seen
现在完成时的主要用法
2.表示过去已经开始, 持续到现在的动作或状 态.常与since + 过去的时间点，for + 一段时 间，so far 等时间状语连用。
Activity 8 Are you a shoppa -holic?
Activity 8 1.What do you think of the leather trousers?
They would suit you (Polly)
你觉得那条皮裤怎么样？适合你。 2. I’m not sure. I think they’ll make me look fat.（Mary）Leabharlann Activity 5.
如何对多个形容词进行搭配呢？ How to use many adjectives to describe something?
语法点 Language Focus
多个形容词做修饰语时的位置 1.多个形容词修饰同一个事物时，这些形容词往往 遵循一定的顺序。一般的规律是：
长度、高度、形状等+颜色、性质、式样等+材料+物体
例如：my long black silk skirt
我的长的黑色的丝绸裙子
a little round wooden house
一个小的圆形木质房屋
测试
请描述裙子的长度、颜色、材质。
She wears a long white silk skirt.
大学英语自学教程（上册）unit23课文译文参考
大学英语自学教程（上册）unit23课文译文参考大学英语自学教程(上册) unit 23 课文译文参考大学自学教程(上册) unit 23 非言语交际23-A. Non-verbal CommunicationIf anyone asked you what were the main means of communication between people, what would you say? That isn’t a catch question. The answer is simple and obvious. It would almost certainly refer to means of communication that involve the use of words. Speakers and listeners-oral communication, and writers and readers-written communication. And you’d be quite right. There is, however, another form of communication which we all use most of the time, usually without knowing it. This is sometimes called body language. Its more technical name is non-verbal communication. Non-verbal, because it does not involve the use of words. NVC for short.When someone is saying something with which he agrees, the average European will smile and nod approval. On the other hand, if you disagree with what they are saying, you may frown and shake your head. In this way you signal your reactions, and communicate them to the speaker without saying a word. I referred a moment ago to "the average European”, because body language is very much tied to culture, and in order not to misunderstand, or not to be misunderstood, you must realize this.A smiling Chinese, for instance, may not be approving but somewhat embarrassed.Quite a lot of work is now being done on the subject of NVC, which is obviously important, for instance, to managers, who have to deal every day with their staff, and have to understand what other people are feeling if they are to create good workingconditions. Body language, or NVC signals, are sometimes categorized into five kinds: 1.body and facial gestures; 2.eye contact; 3.body contact or "proximity"; 4.clothing and physical appearance; and 5.the quality of speech. I expect you understood all those, except perhaps "proximity." This simply means "closeness". In some cultures-and I am sure this is a cultural feature and not an individual one-it is quite normal for people to stand close together, or to more or less thrust their face into yours when they are talking to you. In other cultures, this is disliked; Americans, for instance, talk about invasion of their space.Some signals are probably common to all of us. If a public speaker (like a professor, for example) is all the time fiddling with a pencil, or with his glasses, while he is talking to you, he is telling you quite clearly that he is nervous. A person who holds a hand over his mouth when he is talking is signaling that he is lacking in confidence. If you start wriggling in your chairs, looking secretly at your watches or yawning behind your hands, I shall soon get the message that I’m boring you. And so on. I'm sure you could make a whole list of such signals-and it might be fun if you did.All the signals I have mentioned so far can be controlled. If you are aware that you are doing these things, you can stop. You can even learn to give false signals. Most public speakers are in fact nervous, but a good speaker learns to hide this by giving off signals of confidence. Other kinds of NVC are not so easy to control. Eye contact, for instance. Unless you are confessing intense love, you hardly ever look into someone else’s eyes for ve ry long. If you try it, you’ll find they will soon away, probably in embarrassment.I’ve already mentioned proximity, so just a brief word now about our last two categories, which concern the way people dress and the way they speak. These are both pretty obvious signals. People may dress casually and speak casually, which signals that they are relaxed. Or they can dress formally and speak formally, showing their tenseness. In fact, non-verbal communication can, as the saying goes, speak volumes.【课文译文】非言语交际如果有人问你人与人之间最主要的交际手段是，你会怎么说?这倒不是一个难以回答的问题。
外贸箱包皮具档口英语教程unit8课件
★外贸箱包皮具档口英语★
How about these trolley cases?
这些滚轮箱怎么样？
√UNIT8关于箱包式样常用语
19
★外贸箱包皮具档口英语★
Do you enjoy the Italian style?
喜欢意大利款式吗？
√UNIT8关于箱包式样常用语
20
★外贸箱包皮具档口英语★
This is the most popular style.
这是最流行的款式。
√UNIT8关于箱包式样常用语
23
★外贸箱包皮具档口英语★
This draw-bar is the latest thing.
这种拉杆现在正时兴。
√UNIT8关于箱包式样常用语
24
★外贸箱包皮具档口英语★
This is the most popular style this winter.
√UNIT8关于箱包式样常用语
16
★外贸箱包皮具档口英语★
How do you like this style?
你喜欢这个款式吗？
√UNIT8关于箱包式样常用语
17
★外贸箱包皮具档口英语★
How about pattern of flowers?
鲜花的图案怎么样？
√UNIT8关于箱包式样常用语
18
你们国家什么款式好卖？
√UNIT8关于箱包式样常用语
9
★外贸箱包皮具档口英语★
What styles are popular in your country? What
colors?
你们国家流行什么款式，什么颜色？
√UNIT8关于箱包式样常用语
10
★外贸箱包皮具档口英语★
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You may change it but not refund it.
你可以调换，但不能退钱。
√UNIT23 处理客户抱怨常用语 11
★外贸箱包皮具档口英语★
Your complaint has no base to stand on.
你们的抱怨没有依据。
√UNIT23 处理客户抱怨常用语 12
对不起，我想换这个包。
√UNIT23 处理客户抱怨客户常用语 6 ★外贸箱包皮具档口英语★
Something is wrong with your product.
你们的产品有些问题。
√UNIT23 处理客户抱怨客户常用语 7 ★外贸箱包皮具档口英语★
We are not quite satisfied with the shipment.
√UNIT23 处理客户抱怨常用语 14
★外贸箱包皮具档口英语★
We're very sorry for the inconvenience.
非常抱歉使您有此不便。
√UNIT23 处理客户抱怨常用语 15
★外贸箱包皮具档口英语★
The shipment is damaged in a manner.
您买的时候应该拿到收据的。
√UNIT23 处理客户抱怨常用语 32
★外贸箱包皮具档口英语★
I'm sorry goods purchased in this store are non-refundable.
对不起，本店商品一经售出，概不退换。
√UNIT23 处理客户抱怨常用语 33
★外贸箱包皮具档口英语★
非常抱歉延迟了。
√UNIT23 处理客户抱怨常用语 4
★外贸箱包皮具档口英语★
I'm afraid that’s impossible.
恐怕这是不可能的。
√UNIT23 处理客户抱怨常用语 5
★外贸箱包皮具档口英语★
Do you still have your receipt？
你的收据还在吗？
√UNIT23 处外贸箱包皮具档口英语★
Let's talk it over and solve the problem.
让我们好好协商，解决问题。
√UNIT23 处理客户抱怨常用语 25
★外贸箱包皮具档口英语★
Would you please give us some more time？
小姐，那么你要不要换一个呢？
√UNIT23 处理客户抱怨常用语 18
★外贸箱包皮具档口英语★
Take it easy. There is nothing serious.
别着急，没什么大不了的问题。
√UNIT23 处理客户抱怨常用语 19
★外贸箱包皮具档口英语★
I know that your tricks are impositions.
你不能单方面取消订单。
√UNIT23 处理客户抱怨常用语 39
★外贸箱包皮具档口英语★
If you cancel the order you will have to pay a cancellation charge.
如果你取消订单，你将必须偿付一笔解约金。
√UNIT23 处理客户抱怨常用语 40
我们只能说您的所为是非常不明智的。
√UNIT23 处理客户抱怨常用语 30
★外贸箱包皮具档口英语★
Sure. May I ask the reason for the return？
当然可以。能问一下退货的原因吗？
√UNIT23 处理客户抱怨常用语 31
★外贸箱包皮具档口英语★
You should have obtained a receipt when you bought it.
I can do.
我们只能按店规办事。对不起，我也无能为力。
√UNIT23 处理客户抱怨常用语 35
★外贸箱包皮具档口英语★
Sorry，according to our store
Rule, goods are neither
returned nor exchangeable
once you leave the store.
★外贸箱包皮具档口英语★
Please let us know whether you agree to take this article as a substitute.
请告知你们是否同意以这种货物作为替代品。
√UNIT23 处理客户抱怨常用语 41
★外贸箱包皮具档口英语★
You can always bring it back to us for a full refund.
这是特价，所以您不能退货。
√UNIT23 处理客户抱怨常用语 28
★外贸箱包皮具档口英语★
We are sorry for the short delivery.
我们为交货量短缺向贵公司致歉。
√UNIT23 处理客户抱怨常用语 29
★外贸箱包皮具档口英语★
We would say that it was unwise of you to have done that.
from you that the quality of
goods is not satisfactory
to you.
我们为产品质量无法令贵公司满意而感抱歉。
√UNIT23 处理客户抱怨常用语 22
★外贸箱包皮具档口英语★
If you had not given us the wrong
specification, we would not have made the wrong goods.
我们对该批货物不太满意。
√UNIT23 处理客户抱怨客户常用语 8 ★外贸箱包皮具档口英语★
I'd like to complain about damaged goods.
我对这些损坏的货品非常不满。
√UNIT23 处理客户抱怨客户常用语 9 ★外贸箱包皮具档口英语★
If it doesn't arrive by the tenth of June, we'll have
★外贸箱包皮具档口英语★
All right，well see to it.
好的，我们会处理。
√UNIT23 处理客户抱怨常用语 2
★外贸箱包皮具档口英语★
We don't cheat customers.
我们从不欺骗顾客。
√UNIT23 处理客户抱怨常用语 3
★外贸箱包皮具档口英语★
We're very sorry for the delay.
√UNIT23 处理客户抱怨常用语 37
★外贸箱包皮具档口英语★
You’ll have to pay the difference of 53 Yuan.
您还得付53元的差价。
√UNIT23 处理客户抱怨常用语 38
★外贸箱包皮具档口英语★
You cannot cancel the order unilaterally.
对不起，我们商店规定，货一离店，概不退换。
√UNIT23 处理客户抱怨常用语 36
★外贸箱包皮具档口英语★
If you exchange it for another one that will cost you more.
Will it be all right？
如果您换另外一个，要贵一些，可以吗？
You're missing out on a great deal.
你错过了一个好交易。
√UNIT23 处理客户抱怨常用语 9
★外贸箱包皮具档口英语★
We are surprised at your claim.
我们对你的要求感到惊讶！
√UNIT23 处理客户抱怨常用语 10
★外贸箱包皮具档口英语★
如果不是你们给我们了错误的规格， 我们就不会做错货。
√UNIT23 处理客户抱怨常用语 23
★外贸箱包皮具档口英语★
In the long run，it is not a good advisability to sacrifice
quality for price.
从长期看，为了价格而牺牲质量是不明智的。
I want to return these bags.
我想退掉这些包包。
√UNIT23 处理客户抱怨客户常用语 2 ★外贸箱包皮具档口英语★
I'd like to get my money back.
我想退回我的钱。
√UNIT23 处理客户抱怨客户常用语 3 ★外贸箱包皮具档口英语★
Yes，we might have to do that.
这批货有一定程度的损坏。
√UNIT23 处理客户抱怨常用语 16
★外贸箱包皮具档口英语★
There's no need to get aggressive，sir.
先生，没必要发这么大的火。
√UNIT23 处理客户抱怨常用语 17
★外贸箱包皮具档口英语★
Would you like an exchange，lady？
你随时可以把它带回来，我会全额退款。
√UNIT23 处理客户抱怨常用语 42
★外贸箱包皮具档口英语★
客户常用语
出示产品 Showing Products
★外贸箱包皮具档口英语★
The goods haven’t arrived yet.
货物还没到。
√UNIT23 处理客户抱怨客户常用语 1 ★外贸箱包皮具档口英语★
请您给我们多一点时间好吗？
√UNIT23 处理客户抱怨常用语 26
★外贸箱包皮具档口英语★