邮件中常用商务英语
商务英语邮件常用语中英对照
商务英语邮件常用语中英对照一、称呼语 (Greeting)1. 尊敬的… (Dear...)例：尊敬的Mr. Smith，Dear Professor Johnson，2. 亲爱的… (Dear...)(针对较亲近的对方)例：亲爱的Susan，Dear John，3. 先生/女士(以对方姓氏) (Mr./Ms./Mrs. + 姓氏)例：Mr. Anderson，Ms. Lee，4. 先生/女士 (Sir/Madam)例：Sir，Madam，5. 尊敬的先生们/女士们 (Gentlemen/Ladies)例：Gentlemen，Ladies，6. 美好的一天 (Good day)例：Good day，7. 你好 (Hello)例：Hello，二、引言 (Introduction)1. 我写信是因为... (I am writing to...)例：I am writing to inquire about...I am writing to confirm the details of...2. 我写信是要告知您... (I am writing to inform you...)例：I am writing to inform you that the shipment has been delayed...I am writing to inform you of the change in schedule...3. 请问您是否能... (I would like to ask if you could...)例：I would like to ask if you could provide me with more information...I would like to ask if you could extend the deadline...4. 非常感谢您的... (Thank you for...)例：Thank you for your prompt response...Thank you for your attention to this matter...三、表达意图 (Stating the Purpose)1. 我想要... (I would like to...)例：I would like to schedule a meeting with you...I would like to request a quotation for the products...2. 我需要... (I need...)例：I need your assistance with the project...I need to reschedule the appointment...3. 我希望能得到... (I would appreciate it if...)例：I would appreciate it if you could send me the contract by tomorrow...I would appreciate it if you could provide me with the necessary documents...四、解释和询问 (Explanation and Inquiry)1. 由于... (Due to...)例：Due to unforeseen circumstances, we have to cancel the event...Due to a technical issue, the website is currently not accessible...2. 是否可能... (Is it possible...)例：Is it possible to receive a refund for the damaged goods?Is it possible to schedule a conference call to discuss the project?3. 请您确认... (Could you please confirm...)例：Could you please confirm the delivery date?Could you please confirm the total cost of the order?五、给予回应 (Response)1. 我们会尽快处理... (We will process...)例：We will process your request and get back to you as soon as possible...We will process the payment and send you a confirmation email...2. 抱歉给您带来不便 (Apologies for the inconvenience caused)例：Apologies for the inconvenience caused. We are working to resolve the issue...We sincerely apologize for the delay in response...3. 确认收到 (Confirming receipt)例：I confirm that I have received the documents...We acknowledge receipt of your email...六、结束语 (Closing)1. 谢谢您的理解和合作 (Thank you for your understanding and cooperation)例：Thank you for your understanding and cooperation in this matter...We appreciate your understanding and cooperation...2. 如果您有任何问题，请随时与我联系 (If you have any questions, please feel free to contact me)例：If you have any questions, please feel free to contact me at any time...Please do not hesitate to contact me if you have any further inquiries...3. 祝您一切顺利 (Best regards)例：Best regards,Sincerely,以上是商务英语邮件常用语中英对照，希望对您有所帮助。
英文商业邮件常用语
英文商业邮件常用语Introduction:In today's globalized business world, effective communication through emails has become crucial for conducting international business. In this article, we will explore some common phrases and expressions used in English business emails. These phrases will help you communicate professionally and effectively with your international business partners.1. Greetings and Introductions:- Dear [First Name],- Hello [First Name],- Good morning/afternoon/evening [First Name],- Hi [First Name],2. Opening Remarks:- I hope this email finds you well.- I trust this email finds you in good health.- I am writing to you regarding [subject/topic].- Thank you for getting in touch with us.3. Requesting Information:- I would like to inquire about...- Could you please provide me with...- I am interested in obtaining further information about...- I would appreciate if you could send me...4. Offering Assistance:- Please let me know if you need any further assistance.- If you have any questions, feel free to ask.- I am here to help you with any queries you may have.- Should you require any additional information, please do not hesitate to contact me.5. Making Enquiries:- I would like to know if...- Could you please clarify...- I was wondering if you could tell me...- Can you provide more details about...6. Responding to Enquiries:- Thank you for your email and your interest in our products/services.- In response to your enquiry, I would like to inform you that...- I am pleased to let you know that...- I regret to inform you that...7. Making a Proposal:- I would like to propose...- I am writing to suggest...- I believe there is an opportunity for us to...- We could consider...8. Accepting a Proposal:- Thank you for your proposal. We are happy to accept.- We are interested in moving forward with your suggestion.- Your proposal aligns with our goals, and we would like to proceed.- We appreciate your offer and would like to accept.9. Declining a Proposal:- Thank you for your proposal. However, we must decline at this time.- Unfortunately, we are unable to move forward with your suggestion.- We appreciate your offer, but it does not align with our current objectives.- We regret to inform you that we are not able to accept your proposal.10. Closing Remarks:- Thank you for your time and consideration.- We look forward to hearing from you.- I appreciate your prompt response.- Please let me know if there is anything else I can assist you with.Conclusion:Effective communication is essential in business emails, and using appropriate language and phrases can greatly enhance your professional image. The phrases mentioned above can help you convey your message clearly and politely, ensuring effective communication with your international business partners. Remember to adapt these phrases to suit your specific context and maintain a professional tone in all your business correspondence.。
商务英语邮件的常用语
商务英语邮件的常用语职场上，一些常用语我们必须要学会的，以下内容是的商务英语邮件的常用语，希望可以帮到大家!1. I am writing to confirm/enquire/inform you...我发邮件是想找你确认/询问/想通知你有关…2. I am writing to follow up on ....我写邮件来是为了跟进...3. With reference to our telephone conversation today...关于我们今天在中的谈话…4. In my previous e-mail on October5...在之前10月5日所写的邮件中提到…5. As I mentioned earlier about...在先前我所提到的关于…6. As indicated in my previous e-mail...如我在之前邮件中所提到的…7. As we discussed on the phone...如我们上次在中所说的…8. from our decision at the previous meeting...如我们在上次会议中所决定的…9. as you requested...根据贵方要求…10. In reply to your e-mail dated April 1，we decided...回复贵方4月1日的邮件，我方决定…11. This is in response to your e-mail today.这是对您今早发来的邮件的回复。
12. As mentioned before, we deem this product hasstrong unique selling points in china.如先前所述，我们认为这个产品在中国有强有力且独一无二的销售点。
13. As a follow-up to our phone conversation yesterday,I wanted to get back to you about the pending issues of our agreement.追踪我们昨天在中所谈，我想答复你我们合约的一些待解决的议题。
商务英语邮件中的常见用语
商务英语邮件中的常见用语商务英语邮件是工作场景中常见的沟通方式，具有简洁明了、准确有效的特点。
为了提高邮件的专业性和规范性，以下是一些常见的商务英语邮件用语，供大家参考使用。
一、引言和开篇用语1. Dear [收件人姓名]，“尊敬的……”是商务邮件中常用的开头称呼语，并在后面紧跟收件人的姓名。
2. Hope this email finds you well.“希望这封邮件能找到您，并且您一切顺利。
”这是一种常见的开场语，表达对收件人的问候与祝愿。
3. I am writing to inquire about…“我写信是为了询问……”这是一种常用的表达方式，用于提出问题或寻求帮助。
二、表达目的和请求1. I am writing to inform you that…“我写信是为了通知您……”这是一种常见的开场方式，用于传达重要信息或告知对方一些事项。
2. I would like to request your assistance with…“我希望能请您帮忙……”这是用于请求对方帮助或支持的常见表达方式。
3. Could you please provide me with…“能否请您提供给我……”用于请求对方提供某种信息、文件或解答疑问等。
三、回复和确认1. Thank you for your prompt reply.“感谢您的及时回复。
”这是商务邮件中常见的客套话，用于表达对对方回复的感谢之意。
2. I can confirm that…“我可以确认……”用于确认某种事实或答复对方的请求。
3. I understand that…“我理解……”用于表达对方问题或意见的理解，并做出回应。
四、提供信息和解释1. Please find attached…“请查收附件……”常用于提供邮件附件的指示，以便对方查看。
2. In regards to…“关于……”用于引导进一步的解释或提供更多相关信息。
商务英语邮件常用语及范文
65个商务邮件常用语(中英对照）1.Ifyou’reanyquestionspleaseletmeknow.如有任何问题，请告诉我。
2.Pleaserefertentativescheduleasfollow:请参照下面的暂定计划3.Pleaserecheckyourrecordandadviseifyoufindanydifferences.4.Wearefollowingyourinstructiononthebasisofyourconfirmation我们在您确认的基础上按您的指示行事。
5.Hareareyoudoing还好吧？6.Thanksinadvanceandbestregards.7.Lookingforwardseeingyousoon.8.IfthereisanythingelseIcanhelp,pleaseletmeknow.9.here`swhy:原因如下10.Pleasereview,andlet’sdiscusshowweshouldmoveforward.请检讨，并让我们一起讨论我们应该怎样继续。
11.Wewouldliketolockupthisbusiness.我们想锁定这笔生意12.Onceyourespondtotheabovequestions,wewilldecidewhichoptionwewouldliketopursue.你们对上述问题回复后，我们会立即决定我们会选择哪个方案。
13.Thanksforyourunderstanding.谢谢您的谅解14.Alsopleaseletmeknowifyouneedanyotherinformation另外，你们还需要其他信息吗？15.WillgetbacktoyouASAP.会尽快回复你！16.Let`sdiscussthisthen到时我们讨论下这个问题。
17.PleasereviewthebelowemailourUSofficeandadvise.请查看以下我们US办公室发的E-mail并进行回复18.Notedandunderstandallbelow.19.Pleasereviewandadviseuswithanyquestions.20.Let`sgiveitatrytomakeithappen…Itisforagoodcause让我们试试吧…这是值得支持的21.Therearealotsofloseendsnow…Howonceyougoingtoexecutethis?现在有很多问题，我们怎样处理22.AsIexplainedoverthephone，today,如同我今天在电话中解释的那样23.Sincewewillhaveonechanceonly.既然我们只要一个选择24.Pleasenoteandproceedasis,请注意，并按现况继续25.Pleaseseethereplybelowinred请看如下红色的回复26.Pleasecheckatyoursideandcomment请你们那边检讨一下并回复。
商务英语邮件常用语
商务英语邮件常用语一、引言商务邮件作为商务沟通的重要工具，使用恰当的邮件常用语能够有效提升邮件的沟通效果。
本文将介绍一些常用的商务英语邮件常用语，帮助读者在写作商务邮件时能够更加得体地表达自己的意思，达到预期的沟通效果。
二、表示感谢1. Thank you for your prompt reply. (谢谢您的及时回复。
)2. I really appreciate your help. (非常感谢您的帮助。
)3. Thanks for your attention to this matter. (感谢您关注此事。
)4. I would like to express my gratitude for your support. (我要表达对您的支持之感激。
)5. Many thanks for your kind assistance. (非常感谢您的热心帮助。
)三、请求信息1. I would like to know more details about... (我想了解更多关于...的细节。
)2. Could you please provide me with...? (您能提供给我...吗？)3. I am writing to inquire about... (我写信是想询问关于...的事情。
)4. I wonder if you could give me some information about... (请问您是否能提供关于...的一些信息。
)5. Would it be possible for you to...? (您能...吗？)四、回应请求1. I will look into this matter immediately. (我会立即处理此事。
)2. I will get back to you as soon as possible. (我会尽快回复您。
商务英语邮件句型
商务英语邮件句型
1．I am writing to confirm /enquire/inform you…
我写信时要确认/询问/通知你…
2．I am writing to follow up on our earlier decision on the marketing campaign in Q2.
我写信来追踪我们之前对于第二季度营销活动的决定。
3．With reference to our telephone conversation today…
关于我们今天在电话中的谈话。
4．Could you please confirm your availability for a meeting on…
请问您是否方便参加在……时间的会议？
5．Would you be so kind as to send me…
能否请您寄给我……？
6．I would like to express my interest in your product/service.
我对贵公司的产品/服务很感兴趣。
7．We would be grateful if you could…
如果您能……，我们将不胜感激。
8．It would be appreciated if you could…
如果您能……，我们将不胜感激。
9．We look forward to the opportunity of…我们期待有机会……。
商务英语邮件常用语及范文
65个商务邮件常用语(中英对照）1. If you’re any questions please let me know. 如有任何问题，请告诉我。
2.Please refer tentative schedule as follow: 请参照下面的暂定计划3. Please recheck your record and advise if you find any differences.4.We are following your instruction on the basis of your confirmation我们在您确认的基础上按您的指示行事。
5.Hare are you doing 还好吧？6. Thanks in advance and best regards.7. Looking forward seeing you soon.8.If there is anything else I can help, please let me know.9.here`s why: 原因如下10.Please review, and let’s discuss how we should move forward. 请检讨，并让我们一起讨论我们应该怎样继续。
11.We would like to lock up this business. 我们想锁定这笔生意12.Once you respond to the above questions, we will decide which option we would liketo pursue. 你们对上述问题回复后，我们会立即决定我们会选择哪个方案。
13.Thanks for your understanding. 谢谢您的谅解14.Also please let me know if you need any other information 另外，你们还需要其他信息吗？15.Will get back to you ASAP. 会尽快回复你！16.Let`s discuss this then 到时我们讨论下这个问题。
商务英语邮件常用语版
1.Initiate a meeting 发起会议I would like to hold a meeting in the afternoon about our development planning for the project A.今天下午我建议我们就A项目的发展计划开会讨论一下;I suggest we have a call tonight at 9:30pm China Time with you and Brown. Please let me know if the time is okay for you and Ben.我建议我们今晚九点半和Brown小聚一下,你和Ben有没有空We'd like to have the meeting on Thu Oct 30. Same time.十月三十号周四,老时间,开会;Let's make a meeting next Monday at 5:30 PM SLC time.下周一盐湖城时区下午五点半开会;I want to talk to you over the phone regarding issues about report development and the XX project.我想跟你电话讨论下报告进展和XXX项目的情况;2. Seeking for more information/feedbacks/suggestions 咨询信息/反馈/建议Shall you have any problem accessing the folders, please let me knows.如果存取文件有任何问题请和我联系;Thank you and look forward to having your opinion on theestimation and schedule.谢谢你,希望能听到更多你对评估和日程计划的建议;Look forward to your feedbacks and suggestions soon.期待您的反馈建议What is your opinion on the schedule and next steps we proposed 你对计划方面有什么想法下一步我们应该怎么做What do you think about this这个你怎么想Feel free to give your comments.请随意提出您的建议;Any question, please don't hesitate to let me know.有任何问题,欢迎和我们联系;Any question, please let me know.有任何问题,欢迎和我们联系;Please contact me if you have any questions.有任何问题,欢迎和我们联系;Your comments and suggestions are welcome欢迎您的评论和建议Please let me know what you think欢迎您的评论和建议Do you have any idea about this对于这个您有什么建议吗It would be nice if you could provide a bit more information on the user's behavior.您若是能够就用户行为方面提供更多的信息就太感激了At your convenience, I would really appreciate you looking into this matter/issue.如果可以,我希望你能负责这件事情;3. Give feedback 意见反馈Please see comments below.请看下面的评论;My answers are in blue below.我的回答已标蓝;I add some comments to the document for your reference.我就文档添加了一些备注,仅供参考;4. Attachment 附件I enclose the evaluation report for your reference.我附加了评估报告供您阅读;Attached please find today's meeting notes.今天的会议记录在附件里;Attach is the design document, please review it.设计文档在附件里,请评阅;For other known issues related to individual features, please see attached release notes.其他个人特征方面的信息请见附件;5. Point listing 列表Today we would like to finish following tasks by the end of today:1…….2…….今天我们要完成的任务:1…….2…….Some known issues in this release:1…….2…….声明中涉及的一些问题:1…….2…….Our team here reviewed the newest SCM policy and has following concerns:1…….2…….我们阅读了最新的供应链管理政策,做出如下考虑:1…….2……. Here are some more questions/issues for your team:1…….2…….以下是对你们团队的一些问题:1…….2…….The current status is as following: 1……2……目前数据如下: 1……2……Some it ems need your attention:1…….2…….以下方面需提请注意:1…….2…….6. Raise question 提出问题I have some questions about the report XX-XXX我对XX-XXX报告有一些疑问;For the assignment ABC, I have the following questions:…就ABC协议,我有以下几个问题:……7. Proposal 提议For the next step of platfo rm implementation, I am proposing…关于平台启动的下一步计划,我有一个提议……I suggest we can have a weekly project meeting over the phone call in the near future.我建议我们就一周项目开一个电话会议;Achievo team suggest to adopt option A to solve outstanding issue……Achievo团队建议应对突出问题采用A办法;8. Thanks note 感谢信Thank you so much for the cooperation感谢你的合作I really appreciate the effort you all made for this sudden and tight project.对如此紧急的项目您做出的努力我表示十分感谢;Thanks for your attention谢谢关心Your kind assistance on this are very much appreciated.我们对您的协助表示感谢;Really appreciate your help非常感谢您的帮助9. Apology 道歉I sincerely apologize for this misunderstanding对造成的误解我真诚道歉I apologize for the late asking but we want to make sure the correctness of our implementation ASAP.很抱歉现在才进行询问,但是我们需要尽快核实执行信息;。
商务英语邮件范文（精选6篇）
商务英语邮件范文（精选6篇）商务英语邮件范文篇1信用证付款PaymentByL/CInternational Sports Equipment Ltd. 375 Jiefang Street, Tianjing 30000, ChinaTel： (020) 20xx00 Fax： 20xx001September 12, 200#Norseman Vehicle Building Ltd.12 Nobel StreetStockholm, SwedenDear Sirs：We spoke to your representative, Mr. Bergman, at the international Automobile Expo in Tokyo last week, and he showed us a number of snowmobiles which you produce, and informed us of your terms and conditions.We were impressed with the vehicles, and have decided to place a trial order for ten of them, your Cat. No SM18. The enclosed order, No.98918, is for prompt dilivery as the winter season is only a few weeks away.As Mr. Bergman assured us that you could meet any order from stock, we have instructed our bank, Bank of China, Tianjing Branch, to open a confirmed irrevocable letter of credit for USD 108,000 in your favor, valid until December 1, 200#.Our bank informs us that credit will be confirmed by their agents, Scandinavian Bank, Strindberg Street, Stockholm, once you have contacted them, and they will also supply us with a certificate of quality once you have informed them that the order has been made up and they have checked it.You may draw on the agents for the full amount of theinvoice at 60 days, and your draft should be presented with the following documents：Six copiesof the bill of ladingFive copies of the commercial invoice, c,i,f. TianjinInsurance Certificate for USD 118,800(A. R.)Certificate of originCertificate of quality}The credit will cover the invoices, discounting, and any other bank charges. Please fax us confirming that the order has been accepted and the vehicles can be delivered within the next six weeks.Yours faithfullyQIAN Jin( Mr. )Purchase DepartmentEncl.商务英语邮件范文篇2其他付款方式OtherModesofPaymentK oppermann GmbHSchubert strasse 16, K-2618, Hamburg, GermanyTelefon： 1 41 61 00 00 Telefax： 0 41 61 00 012 April 200#Ms Ni Minzhi3W Co. Ltd.3B Guihua RoadShanghai 20xx33ChinaDear Ms Ni,Order No. 9953Thank you for your order which has been completed and is being sent to your today.As agreed we have forwarded our bill, No, 2782 for DM1720.00 with the documents to your bank , Industrial & Commercial Bank of China, Caohejing Branch, Shanghai. The Draft has been made out for payment 30 days after sight, and the documents will be handed to you on acceptance.Yours sincerelyH. KoppermannManaging Director商务英语邮件范文篇3运输TransportationINDIGO CMPANY LIMITED85 Victory Street, ManilaThe PhilippinessTel： 63-2-68000 Fax： 63-2-58000113 June 200#Mr. Li MingyangExport ManagerUnitech M & T Co. Ltd963 Tianmu Road, 14th FloorShanghai 20xx70ChinaDear Mr. Li：Our order No.3979： 50 Electric DrillsAs it is now more than two months since we opened a letter of credit in your favor, We should like to know exactly when you could arrange shipment of the goods. Your prompt response will be highly appreciated.Sincerely.Marco FillmoreManaging Director商务英语邮件范文篇4包装PackingForward Bicycle Co. Ltd987 Jiangnan Road, Kunshan, Jiangsu, ChinaTel： (0520) 500000 Fax ： (0520) 500001 Zip Code： 215300 February 1, 199#Gulf Commercial CenterP. O. Box 376Abu DhabiU. A. EAttention ： Mr. Y. MohammedDear sirs,The 12,000 cycles you ordered will be ready for dispatch by 17th December. Since you require them for onward shipment to Bahrain, Kuwait, Oman and Qatar, we are arranging for them to be packed in seaworthy containers.Each bicycle is enclosed in a corrugated cardboard pack, and 20 are banned together and wrapped in sheet plastic. A container holds 240 cycles; the whole cargo would therefore comprise 50 containers, each weighing 8 tons. Dispatch can be made from our works by rail to be forwarded from Shanghai harbour. The freight charges from works to Shanghai are US$80 per container, totally US$4.000 for this cnsignment, excluding container hire, which will be charged to your account.Please let us have your delivery instruction.Yours faithfully,Kang ZhuangGeneral Manager商务英语邮件范文篇5询价Inquiriescathay Business Machines Import & Export Corporation20xx Century Boulevard Pudong, Shanghai 20xx06, ChinaTel： Fax：September 5, 20xxUniversal Software, Inc.2468 Oak StreetSan Francisco CA94105U.S.ALadies/Gentlemen：From the latest issue of Computer World we have learned about your Business Guide software package for IBM-compatible PCs. We would like to find out more information about the package because we think it might be appropriate to the needs of our customers.Would you mind answering the following questions?1. Is the program an integrated package, or does it come in several modules?2. Can the user swith from function to funtion without down-loading?3. Can the user customize the billing periods?4. Is there any provision for security?5. What is the price of the software?If you have a brochure that describes the package, we would appreciate you sending it along.Sincerely yours.SHEN Husheng(Mr.)Import Manager商务英语邮件范文篇6复函与报价RepliesandQuotations20xx-08-26Macer S.A24th November 20xxFoshan Sweethome Installations Ltd.2 Xiyue StreetFoshan, GuangdongChinaDear sirs,In reply to your letter of 21st Novermber, We have pleasure in enclosing a detailed quotation for bathroom showers.Besides those advertised in the Builers' Joural , our illustrated catalogue also encolsed shows various types of bathroom fittings and the sizes available. Most types can be supplied from stock. 45-60 days should be allowed for delivery of those marked with an asterisk.Building contractors in Hong Kong and Chinese Taiwan have found our equipment easy to install and attractive in apperance. Naturally all parts are replacable. and our quotation includes prices of spare parts. We can allow a 2% discount on all orders of US$6,000 in value and overf, and a 3%on orders exceeding US$20,000.Any orders you place with us will be processed promptly.yours faithfully.Francesco MaraniSales ManagerEncl.2Via S.Lorenzo, 24/aCastellon SpainTel：(964) 560001 Fax (964) 560002。
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Measures 给出措施
• I am proposing… I suggest that…
建议
方案
• Please refer tentative schedules as follow请参照以下暂 定计划。
• Please note and proceed accordingly.请注意并相应招办。
Seeking for reply期待回复
It would be nice if you could provide a bit more information on ... Please review at your side and advise.请核实并回复。
look forward to hearing back from you.等待您的反馈
Point listing 列表
Business 建立业务
建立业务关系We would like to introduce ourselves to you as… 建立业务关系We are willing to enter into business relations with… We have couriered sth. per your request today by … with airway bill No....
感谢你的合作/支持!
• I really appreciate the effort you all made for this sudden and tight project.对此紧急项目中您做出的努力我表示十分感谢。
Thanks
Your kind assistance on this are very much 您的协助表示感谢。
邮件中常用商务英语
主讲人：赵玉
Structure 结构
• Dear Mr./Ms. Li, (salutation) • Thank you for your letter of September 26.We shall be very pleased to see you and discuss your new monitor, but October 6 is not suitable. We will be happy to meet with you at 9:30 a.m. on Wednesday, October 7, if the time is convenient for you. • We look forward to meeting you.（complimentary close） • Yours sincerely, Zhao Yu(signature)
quote for something at… 报价
offer sb. Something
已经是跳楼价了……
19
感谢
20
Thanks note 感谢信/Apology 道歉
Thanks
• Thanks in advance and best regards!再次感谢，祝好! Thank you for/ Thanks for the cooperation/your assistance
Will get back to you ASAP会尽快回复你！ Please see comments/the reply below in bold black.请见 下方粗体字体回复。 My answers are in blue below.答复已标蓝。 I add some comments to the document for your reference.我就文档添加了意见,仅供参考。
2
• Know your email terms:
Reply to all, forward追加 e.g.: Please forward to A for comment.
Principle 原则
• Keep it Short and Clear:
I am writing to enquire about … first, second, next, and finally
范文参考
• • • 1.咨询信息 Dear Sir: March 5, 2010 I’m writing to enquire for your company’s new products of mountain bikes .Could you provide details about the new bikes. Is there brand of Deer Mountain Bike? Looking forward to hearing back from you. Thanks! Yours faithfully 2.提议及附件 Dear Sir: May 1, 2010 Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm that it is the best mountain bike available. Enclosed is our brochure. Yours faithfully
courier特快专递、 per your request应你方要求、mail/post邮寄、dispatch发出、 submit提供、enclose附上、invoice发票、advanced samples出货前的样品、 approval核准、at your earliest convenience尽早、favorable response佳音。
情景模拟
14
15
询盘
16
Enquiries询盘
take (have, feel) interest in 或enquire for 询购
send particulars of… 告知某
人某事的详 细情况
Will you please
allow us a special allowance/di scount 给折
• Use the Right Greeting:
1.Dear/Hi/Hey+名 2.Dear Mr. / Ms. +对方姓 3. Dear Sirs，Dear Madam or Sir, To whom it may concern.
AOB • Be polite and tactful: 尽快、BCC blind carbon copy 密送、BTW By Any other business 其他事、ASAP the wayWe are in receipt of your email of … 顺便提一下、CC Carbon copy 抄送、Conf. Confidential 机密、IOW In other Thank you for your patience and Postscript 附言、WRT With regard to 关于 words 换句话说、Pls. Please 请、PS cooperation/consideration.
appreciated.我们对
Apology
• Sorry for confusion. • I apologize for the late asking but we want to make sure …
很抱歉现在才向您咨询,但是我们需核实…
结语“Best regards," "Sincerely,"
Describing Problems描述问题
… doesn’t work (properly /very well)
I’m having trouble (in) doing sth./with sth.
Whenever I …, noting happens.
否决建议：We are following your instruction 已按你方指示实施；This is a very urgent matter 事出紧急；I’m afraid that’s not possible这恐怕无法达成；We can’t make/manage it then我们 完成不了。
your side.回复你方来电，特此来函。
I am pleased to confirm that your resolution
is all right.很高兴告知您的方案是可行的。
索取资讯Would it be possible for you to let me know …? What is your opinion on…?对…有何意见 I wonder if you could explain ….
review/check核实、 comment建议回复、confirm确认、 feedbacks 反馈、Awaiting等待、 prompt response立即答复、（If you have）Any question若有任何问题、 please let me know/contact me请告知、Feel free to give comments尽管提出建议
确保完成
• Please make sure the above happens.请确保以上能做到。
Some known issues in this release : 1…2… 声明中 涉及的一些问题……. The current status is as following: 1…2…目前数据 如下: …… Today we would like to finish following tasks … We reviewed the newest SCM policy and has following concerns : … 做出如下考虑:……. Some items need your attention : …以下方面需 提请注意:……. Here are some more questions/issues for your team:…针对你方有如下问题:…….