世纪商务英语写作训练Lesson 1
exercise1商务英语写作练习
exercise1商务英语写作练习1 Week ExercisesI. Rewrite these sentences according to 7C principles.1. They bought a bicycle in Beijing in a small shop which costs $ 25.00. （Using the Principle of Clarity）2. He was warned not to drink water even in a restaurant which had not been boiled.（Using the Principle of Clarity）3. Those who work rapidly get ill in these conditions. （Using the Principle of Clarity）4.We shall take a firm line with the firm．（Using the Principle of Clarity）5. We have begun to export our machine to countries abroad.（Using the Principle of Conciseness）6. In the event that you speak to Mr. Wood in regard to production, ask him to give consideration to the delivery schedule. （Using the Principle of Conciseness）7 .We require furniture which is of the new type. （Using the Principle of Conciseness）8. She is a fast typist. （Using the Principle of Concreteness）9. These brakes can stop a car within a short distance. （Using the Principle of Concreteness）10. We hope the equipment will be delivered to our company as soon as possible. （Using the Principle of Concreteness）11.Payment of their accounts will be made by Johnsons next week．（Using the Principle of Conciseness）12. We are shipping your order on Friday. （Using the Principle of Courtesy—“You” attitude）13.To reduce our costs, we are changing the billing system.（Using the Principle of Courtesy—“You” attitude）14. I was pleased to hear that the project was completed. （Using the Principle of Courtesy—“You” a ttitude）15. We can sell at discount prices, but we cannot permit returns of merchandise.（Using the Principle of Courtesy—“You” attitude）16. Our lone experience in the book business has enabled us to provide the best customer service possible. （Using the Principle of Courtesy—“You” attitude）II. Revise these sentences so that they are positive rather than negative.1.Unfortunately, your order cannot be sent until next week.2.To avoid the loss of your credit rating, please remit payment within ten days.3.Your misunderstanding of our January 8 letter caused you to make this mistake.4.You can not visit the plant except on Saturday.5.Our stone-skin material won’t do the job unless it is reinforced.6.Your negligence in this matter caused the damage to the equipment.7.Do not walk on the grass.8.The office is closed after four O'clock.9.Because you failed to connect the cable, the picture was blurred.10.You did not read my recent letter.III. Try to rewrite the following letter in business English.Dear Mrs. WaltersBecause you delayed so long in your response, Model GSF is off stock. If you are interested, we have some similar models on handYours truly。
商务英语写作Unit 1 An Overview of Business Letter Writing[精]
![商务英语写作Unit 1 An Overview of Business Letter Writing[精]](https://img.taocdn.com/s3/m/46a35798c8d376eeaeaa31fe.png)
related values in areas such as integrity, service, and safety to ensure that
there is
Concreteness
• Your writing should be vivid, specific and
definite rather than vague, general and abstract, especially when you are requiring a response, solving problems, making an offer or acceptance, etc.
• They have a
decided advantage in regard to freight charges
• Messrs. Smith and
Richardson have been informed that they would receive an answer in a few days.
shipment.
to 10 tea-sets in
shipment was found.
We/I attitude
You attitude
1. A large sale of our
products will make our company more profitable.
2. We are in need of fund
• This letter is to inform • Since you are our
世纪商务英语写作训练第五版第一单元课后答案
世纪商务英语写作训练第五版第一单元课后答案1. —__________________?— Sure, no problem. First, go see Cindy and tell her where you're going and when. [单选题] *A. Will the company reimburse everythingB. Will I use the card for everythingC. Can you fill me in(正确答案)2. — What does the customer's complaint say?— _________________. [单选题] *A. He says he will write us a thank-you letterB. He says he hasn't gotten back the monitor for repairs.(正确答案)C. He wants to know whether we could give him a discount3. — Could you be so kind as to turn down that rock “n” roll? I'm preparing for tomorrow's meeting report.— ______________. [单选题] *A. It's none of you businessB. No, I don't think soC. Sure. Sorry to disturb you(正确答案)4. — I had a really good weekend at the seaside.—____________. [单选题] *A. Oh, that's very nice of youB. Oh, I'm glad to hear that(正确答案)C. It's a pleasure5. — Thanks for inviting me, John, but I've already made other plans.—________Maybe another time. [单选题] *A. I hope you enjoy it.B. That's good.C. Oh! I'm sorry to hear that.(正确答案)6. —I'm really fed up with Larry!—________ [单选题] *A. I'm sorry to hear that.B. Really?C. Hey, what's up?(正确答案)7. — I thought that if I could get your support first, it might make getting approval easier. — _________ . [单选题] *A. We will need another four thousand dollars to cover the costB. Well, you've got my support on this(正确答案)C. You only need a budget increase for the first order8. —Aunt Cindy, do you shop online often?—________. [单选题] *A. No, I don't think so.B. That's a good idea.C. Yes. It's very convenient and the price is often lower than in store.(正确答案)9. —Okay, what is the decision?—As you know, we have been a privately held, family-owned company for over 120 years,_____. [单选题] *A. and I think it definitely has a bright futureB. but it may be time to consider some major changes(正确答案)C. but the company faces tough competition10. —You mean... like becoming a publicly-traded company?—That's right. ______________ . [单选题] *A. It's something we should give serious consideration to(正确答案)B. It will still be a privately held companyC. It will become a privately held company11. —I'll be away on a business trip. Would you mind signing for my express delivery?—________________. [单选题] *A. have no timeB. I'd rather notC. I'd be happy to(正确答案)12. — What is the distance between the new building and your office?— _________________. [单选题] *A. It is near to the bus stopB. It is about 15 kilometers(正确答案)C. It is very close13. —______________—Yes, I think so./Yes, business Class [单选题] *A. When do you plan to leave?B. Where shall I make hotel reservation?C. Will you fly business class?(正确答案)14. — They want to make sure you're paying taxes on the money you make.— ________ . [单选题] *A. We're paying alright(正确答案)B. At least, our records for money in are very completeC. That's something you can improve by talking to human resources15. —Are there any disadvantages to shopping online?—___________. But I think this problem will be solved soon. [单选题] *A. It makes life easyB. It takes some time for the stuff you buy online to arrive(正确答案)C. The stuffs you buy online arrives quickly.16. —We've done very well so far but if we want to see serious growth ______________.—Yeah...maybe. But I have my doubts. [单选题] *A. it might be time to stick to original business modelB. it might be time not to change company modelC. it might be time to ditch our old business model and go public(正确答案)17. —Have you ever tried shopping online?—No, never. ____________, especially for clothes and shoes. [单选题] *A. I prefer to actually see and touch what I'm buying before I pay for it(正确答案)B. I prefer not to actually see and touch what I'm buying before I pay for itC. I would rather surf online and I pay for it immediately18. —________________ , but I still have the feeling that it's not safe enough.—I couldn't agree more. That's why I only do street shopping. [单选题] *A. Paying online is much unsafe than beforeB. Paying online is less safer than beforeC. Paying online is much safer than before(正确答案)19. —Hello, Sir,___—I'd like to order a pizza. [单选题] *A. What do you do?B. How are you?C. What can I help?(正确答案)20. —__________________?— I expect to depart for Frankfurt on Sunday, September 1st, any time after 13:00 pm. [单选题] *A. How would you like to goB. Where shall I make hotel reservationC. When do you plan to leave(正确答案)21. — How would you like to go?—__________________. [单选题] *A. I'll get in touch with the railroadB. I'd like to fly to Frankfurt for a stay of two days(正确答案)C. I expect to depart for Frankfurt on Sunday, September 1st22. — How do you calculate the fee if we ask you to move the office furniture?— _________________. [单选题] *A. We can give you a 10% discountB. Sorry, we are not available these daysC. The cost depends on the floor to move to, the distance between two places and the amount of the furniture to move(正确答案)23. — How is the weather in Autumn?—_______ [单选题] *A. It is cool and windy.(正确答案)B. I like autumn.C. Yes, it is.24. —Amy, do you shop online often?— ______________. [单选题] *A. No, I don't think soB. That's a good ideaC. Yes. It's very convenient and the price is often lower than in store(正确答案)25. —Hello, this is Lucas Bowen. I'd like to order some machines.—___________. When do you need them?[单选题] *A. Sorry, I am busyB. No problem(正确答案)C. No, you can do it online26. ---Morning Maggie. Could you talk briefly about your career development？---__________. [单选题] *A.Good morning, Mr. Marx. I’m going to do a brief about my latest work and performance.B.Sure, Mr. Marx. Thanks for giving me this opportunity. I started as a clerk in this company...(正确答案)C.Sorry, Mr. Marx, but I don’t like my boss at all. I think he is too serious and critical.27. ---Good morning. __________?---Good morning! I need a check to send to my publisher in New York. [单选题] *A.What can I do for you, Madam(正确答案)B.What do you want to buy, MadamC.Why do you come here, Madam28. ---What are they? __________?--- It’s a secret. But I’ll give you some hints, anyway. [单选题] *A.Is it a secret?B.Can I have an idea about them?(正确答案)C.Why do you keep it a secret?29. ---Thanks for inviting me, John, but I’ve already made other plans. --- __________. Maybe another time. [单选题] *A. I hope you enjoy it.B. That’s good.C. Oh! I’m sorry to hear that.(正确答案)30. ---I had a really good weekend at the seaside. --- ____________________. [单选题] *A. Oh, that's very nice of you.B. Oh, I'm glad to hear that.(正确答案)C. It's a pleasure.31. —Will you go to join the club?—（） *A. Yes, I want to make friends.(正确答案)B. Yes, I want to join the art club.(正确答案)C. I will join the music club.(正确答案)D. Yes, I will.(正确答案)32. —Do you know Tom?—（） *A. Yes, he is our monitor.(正确答案)B. Yes, he is cool.(正确答案)C. Of course, he is handsome.(正确答案)D. Sure, he studies very well.(正确答案)33. —I’m really sorry to have kept you waiting.—（） *A. It doesn’t matter.(正确答案)B. That’s OK, let’s go into the park.(正确答案)C. OK, let’s go.D. Well, be on time next time.34. —There are so many people in your house. What are you doing? —（） *A. We are having a party.(正确答案)B. There is a meeting in my house.(正确答案)C. They are all my neighbors, we are just chatting.(正确答案)D. I am the host.35. —What do you usually do in your spare time?—（） *A. We usually play football.(正确答案)B. I often surf the internet.(正确答案)C. I always read books in the library.(正确答案)D. I usually go shopping with my friends.(正确答案)36. —I wonder if I could use your phone.—（） *A. Sorry, I’m busy.B. Sorry, it doesn’t work.(正确答案)C. No, I can’t.D. Sure ,here you are .(正确答案)37. —Sorry to trouble you, sir. I’m looking for the hospital. —Well,（） *A.I’m not sure,but I think it’s over there.(正确答案)B. let me think.C.Walk down this street to the end.(正确答案)D.let me have a look.38. —I can’t finish reading the book within this week. —（） *A. It doesn’t matter,you can renew it .(正确答案)B. B. Take it over .C. You’d better not .D. Take your time.(正确答案)39. —Can I borrow your color pencil?—（） *A. Sorry, I don’t have any .(正确答案)B.No, it’s mine.C.Yes,here you are.(正确答案)D.I have one.40. —May I take your order now?—（） . *A. No, I’m in trouble now.B. Yes, I’d like a dish of chicken.(正确答案)C. Yes, we obey orders .D.Sorry, please wait a moment.(正确答案)41. Writing.Suppose you were not satisfied with your present conditions or environment of your work, now you are asked to write to your boss about your complaints and suggestions for the development of the company you work for. (English word limit:150~250). [填空题] *_________________________________。
国际商务英语课文电子版+课后习题答案 lesson(1)
Lesson (1)International business refers to transaction between parties from different countries. Sometimes business across the borders of different customs areas of the same country is also regarded as import and export, such as business between Hong Kong and Taiwan.International business involves more factors and thus is more complicated than domestic business. The followings are some major differences between the two:1．The countries involved often have different legal systems, and one or more parties will have to adjust themselves to operate in compliance with the foreign law. 2．Different counties usually use different currencies and the parties concerned will have to decide which currency to use and do everything necessary as regards conversion etc. Uncertainties and even risks are often involved in the use of a foreign currency.3．Cultural differences including language, customs, traditions, religion, value, behavior etc. Often constitute challenges and even traps for people engaged in international business.4．Countries vary in natural and economic conditions and may have different policies towards foreign trade and investment, making international business more complex than domestic business.With the development of economic globalization, few people or companies can completely stay away from international business. Some knowledge in this respect is necessary both for the benefit of enterprises and personal advancement. International business first took the form of commodity trade, i. e. exporting and importing goods produced or manufactured in one country for consumption or resale in another. This form of trade is also referred to as visible trade.Later a different kind of trade in the form of transportation, communication, banking, insurance, consulting, information etc. gradually became more and more important. This type of trade is called invisible trade. Today, the contribution of service industries of the developed countries constitutes over 60 ％of their gross domestic products and account for an increasing proportion of world trade.Another important form of international business is supplying capital by residents of one country to another, known as international investment. Such investments can be classified into two categories. The first kind of investments, foreign direct investments or FDI for short is made for returns through controlling the enterprises or assets invested in in a host country. The host country is a foreign country where the investor operates, while the country where the headquarters of the investor is located is called the home country. The second kind of investment, portfolio investment refers to purchases of foreign financial assets for a purpose other than controlling. Such financial assets may be stocks, bonds or certificates of deposit. Stocks are also called capital stocks or bonds. Bonds are papers issued by a government or a firm with promise to pay back the money lent or invested together with interest. The maturity period of a bond is at least one year, often longer, for example five, or even ten years. Certificates of deposit generally involve large amounts, say 25 thousand US dollars.Besides trade and investment, international licensing and franchising are sometimes taken as a means of entering a foreign market. In licensing, a firm leases the right to use its intellectual property to a firm in another country. Such intellectual property may be trademarks , brand names , patents , copyrights or technology. Firms choose licensingbecause they do not have to make cash payments to start business, and can simply receive income in the form of royalty. Besides, they can benefit from locational advantages of foreign operation without any obligations in ownership or management. The use of licensing is particularly encouraged by high customs duty and non-tariff barriers on the part of the host country. However, it is not advisable to use licensing in countries with weak intellectual property protection since the licensor may have difficulty in enforcing licensing agreement.Franchising can be regarded as a special form of licensing. Under franchising, a firm, called the franchisee, is allowed to operate in the name of another, called the franchiser who provides the former with trademarks, brand names, logos, and operating techniques for royalty. In comparison with the relation between the licenser and the licensee, the franchiser has more control over and provides more support for the franchisee.The franchiser can develop internationally and gain access to useful information about the local market with little risk and cost, and the franchisee can easily get into a business with established products or services. Franchising is fairly popular especially in hotel and restaurant business. Other forms for participating in international business are management contract, contract manufacturing, and turnkey project.Under a management contract, one company offers managerial or other specialized services to another within a particular period for a flat payment or a percentage of the relevant business volume. Sometimes bonuses based on profitability or sales growth are also specialized in management contracts. Government policies often have a lot to do with management contracts. When a government forbids foreign ownership in certain industries it considers to be of strategic importance but lacks the expertise for operation, management contracts may be a practical choice enabling a foreign company to operate in the industry without owning the assets.By contract manufacturing, a firm can concentrate on their strongest part in the value chain, e. g. marketing, while contracting with foreign companies for the manufacture of their products. Such firms can reduce the amount of their resources devoted to manufacture and benefit from location advantages from production in host countries. However, loss of control over the production process may give rise to problems in respect of quality and time of delivery.For an international turnkey project, a firm signs a contract with a foreign purchaser and undertakes all the designing, contracting and facility equipping before handing it over to the latter upon completion. Such projects are often large and complex and take a long period to complete. Payment for a turnkey project may be made at fixed total price or on a cost plus basis. The latter way of payment shifts the burden of possible additional cost over the original budget onto the purchaser.BOT is a popular variant of the turnkey project where B stands for build, O for operate and T for transfer. For a BOT project, a firm operates a facility for a period of time after building it up before finally transferring it to a foreign company. Making profit from operating the project for a period is the major difference between BOT and the common turnkey project. Needless to say, the contractor has to bear the financial and other risks that may occur in the period of operation.Answer the following questions:What does international business refer to? Please tell the difference between international business and domestic business.A:International business refers to transaction between parties from different countries. Sometimes business across the borders of different customs areas of the same country is also regarded as import and export.Some major differences between international business and domestic business is following:Differences in legal systemsDifferences in currenciesDifferences in cultural backgroundDifferent in natural and economic conditionsPlease explain the differences between visible trade and invisible trade. Which is becoming more and more important and accounts for an increasing proportion in international trade?A: Visible trade is the form of commodity trade. The form of transportation, communication, banking, insurance, consulting, information etc. is called invisible trade or service industries. The later is become more and more important.Can you cite some examples to illustrate cultural differences in international business? A: Cultural differences including language, customs, traditions, religion, value, behavior etc. Please elaborate on the two categories of international investment. What is their major difference?A: FDI (Foreign direct investment) is made for returns through controlling the enterprises or assets invested in in a host country. Portfolio investment refers to purchases of foreign financial assets for a purpose other than controlling. Such financial assets may be stocks, bonds or certificates of deposit.What is licensing? Why do firms sometimes choose it as a means of entering a foreign market?A: In licensing, a firm leases the right to use its intellectual property to a firm in another country. They choose licensing because they do not have to make cash payments to stat business, and can simply receive income in the form of royalty. Besides, they can benefit from locational advantages of foreign operation without any obligations in ownership or management. The use of licensing is particularly encouraged by high customs duty and non-tariff barriers on the part of the host country.What is franchising? How is it different from licensing?A: Under franchising, franchisee is allowed to operate in the name of another, franchiser who provides the former with trademarks, brand names, logos and operating techniques for royalty. In comparison with the relation between the licenser and the licensee, the franchiser has more control over and provides more support for the franchisee.What is a management contract? Under what conditions is it most applicable?A: Under a management contract, one company offers managerial or other specialized services to another within a particular period for a flat payment or a percentage of the relevant business volume. When a government forbids foreign ownership in certain industries it considers to be of strategic importance but lacks the expertise for operation, management contracts maybe a practical choice enabling a foreign company to operate in the industry without owning the assets.What is an international turnkey project? In what way is its variant BOT different from it? A: For an international turnkey project, a firm signs a contract with a foreign purchaser and undertakes all the designing, contracting and facility equipping before handing it over to the latter upon completion. For a BOT project, a firm operates a facility for a period of time after building it up before finally transferring it to a foreign company. Making profit from operating the project for a period is the major difference between BOT and the common turnkey project.。
商务英语写作Unit1
商务英语写作Unit1课程名称English Writing (2) 课序Chapter 8授课对象英语专业12级本科授课时间第8周（2 periods）章节标题Chapter 8 Business Proposals & Business Plans⽬的与要求1.Help the students learn and explain the basics of business proposal writing;2. Enable the students understand and explain some generic formats in proposal;3. Let the students have a general understanding of the elements of a business plan;4. Enable the students to identify and explain business plan deployment and controlling.重点与难点Emphases and difficulties:1.Winning elements of a business proposal.2.Detailed form for proposal writing.3.Elements of a business plan教学办法1. The task-based approach 2. The product approach 3. The process approach 4. The example approach教学过程组织1.导⼊Overview of This Chapter.2.讲授提要1.Introduction to business writing2.Introduction to Business Proposals3.Sample Analysis 14.Introduction to Business Plans5.Sample Analysis 23.课程⼩结After learning this chapter, we get to know the process of effective writing of business proposals and business plans, and master the types and structures of them. And the differences between these two were also indentified.4.作业（思考）布置1. Finish exercises II and IV on page 145 &146.2. Preview Chapter 9 ---Annual Reports板书设计Chapter 8 Business Proposals & Business Plans Structures differences推荐阅读⽂献（⽹站）/doc/e39886d7f46527d3250ce012.html //doc/e39886d7f46527d3250ce012.html /group/ccr/blog/2009/03/international_business_commun i.html 教学后记撰写：审核：检查：Teaching Contents:Period 1&2Step 1 Lead-in--- Overview of This ChapterBusiness proposals and business plans are repots that allow the audience to evaluate ideas for something new. Business proposals are often written to fill a need within or outside a business organization, while business plans primarily for bankers or potential financial supporters for a new business.Step 2 Introduction to Business ProposalsBasics of Business Proposal Writing1. The definition of a business proposalA business proposal is one kind of analytical report, written to persuade the reader to follow a plan r course of action to solvea problem, to provide services, or to sell or buy a piece of equipment. It can be written for internal or external uses.2. Types of Business Proposal⊙Internal vs. External⊙Solicited vs. Unsolicited⊙Large vs. Small3. Winning elements of a business proposal4. Channels of ProposalProblemsSolutions Benefits CredibilitySamplesTargeted Personalization⊙ Oral presentation⊙ Memo & E-mail proposals⊙ Letter proposal⊙ Business/ Technical-report proposalsGeneric Structure in Proposals1.Simple Form for Proposal Writing⊙External ProposalA.IntroductionB.Problem identified and definedC.Objective & goal setD.Solutions proposedE.Implementation & measuringF.Costs and timeframe estimated⊙Internal ProposalA.Identify the problemB.Define the problemC.Generate solutions/doc/e39886d7f46527d3250ce012.html pare costs with benefits2.Detailed Form for Proposal WritingA.Executive Summary/ AbstractIntroduce your company, what you will do or provide to the customer, andhow the customer will benefit from what you propose.B.IntroductionThe writer can begin a proposal with a sentence or paragraph. For instance,“I request permission to…” is a typical sentence-form introduction.C.Background Information (optional)D.Objective and GoalE.Feasibility of the proposed project·criteria——criteria are the standards that you apply in a feasibility studyto evaluate the alternative course of action you are considering.·method——the source of your facts will depend on the nature of yourstudy: library research, calls to manufacturers, interviews, meetings withother experts in your organization, surveys, laboratory research, and thelike.·overview of alternatives·evaluation·recommendationsF.Solution & Description of the proposed workG.ScheduleH.QualificationsDescribe your capability to do or provide what you are proposing. Relevantprior experience is usually highlighted.I.Benefits and CostsJ.ConclusionsManaging the RFP Process1.Basic Components of a RFP⊙Description of the project⊙Clearly stated needs or requirements⊙Budget⊙Time frame⊙Who has “ownership” of the project?⊙Potential risks2.Proposal EvaluationSample analysis on page 127Step 3 Introduction to Business Plans1. The definition of business planA business plan is a written proposal that allows potential supporters to evaluate ideas for a new business venture. It is often written for financial institutions, consulting firms, or business partners to seek funding, resources or cooperation.A business plan differs from a business proposal in that the former is created for the purpose of starting a new venture, while the latter is for various purposes, such as biding for a contract, selling a new product, adopting a new production method, or purchasing new equipment.2. Business Planning ProcessBusiness planning is the process of developing and analyzing the organization’s mission, overall goals, general strategies, and allocating resources.⊙Define the MissionA mission is the purpose of the organization.⊙Conduct a Situation or SWOT Analysis⊙Set Goals and Objectives⊙Develop Related Strategies⊙Monitor the Plan3. Elements of a Business Plan1. Cover page——identifies you and your business, and dates the plan.2. Table of Contents——makes it easy for readers to find particular item description.3. Executive Summary4. Business Background——business description/ business environment analysis5. Marketing Plan——competitive analysis/ market analysis6. Financial ProjectionsProjected profit and loss statementProjected cash flowHistorical financial informationStart up business financial informationFinancial ratios7. Action Plans8. Appendix4. Deploy and Control a Business Plan1. Plan Deployment2.Plan ControllingSample analysis on page 137Step 7 Summary and assignmentAfter learning this chapter, we get to know the process of effective writing of business proposals and business plans, and master the types and structures of them. And the differences between these two were also indentified. After class, please search more samples involved these two writing categories so as to have a proper output.Here comes your assignment:1. Finish exercises II and IV on page 145 &146.2. Preview Chapter 9 ---Annual ReportsOperational control Tactical control Strategic control。
世纪商务英语听说教程基础篇1 Unit 1
Further Listening
Task One Listen to the recording and fill in the blanks.
Section A 听力原文
Guest
From what country
To what country
From what company
基础篇 I（第五版）
总主编 刘杰英
主 编 施志渝 谷伟珍 焦文渊
审 校 大连理工大学出版社 Chuck Thode
Unit 1
Nice to Meet You.
Learning Objectives
1. To get familiar with the sounds and spellings of front vowels, back
1. What question does Dolly ask Betty about her hometown?
Where are you from in the United States?
2. What does Betty do?
Betty is a student.
General Listening
Unit 1
Nice to Meet You.
Contents
Part Ⅰ Training Focus
Part Ⅱ
General Listening
Part Ⅲ Fun Break
Part Ⅳ Further Listening
Part Ⅴ
Situation Performance
Training Focus
First listen to the recording then read the words, and match them with the corresponding English diphthongs they contain.
世纪商务英语口译第一课教师用书
世纪商务英语口译第一课教师用书第一篇：世纪商务英语口译第一课教师用书Unit OneReception, Check-in and Visit接待、入住酒店、参观考察Section 1 Memory Training 记忆力训练Directions：Listen to the recordings twice.In the first time, repeat the following words and expressions as quickly as possible and in the second time, interpret them into English or Chinese accordingly.Scripts: 机场港口随身携带行李海关手续巴生港务集团友好港口协议行李提取处候机大厅问讯处起飞时间登机牌安检海关旅游签证免税商店电梯初步日程双人间无烟房间朝阳面接待员宾馆大堂入住登记表退房豪华套房五星级饭店用现金支付马拉松营销合伙企业竞争对手赞助商策略接管总部制作者目录代表团展览会流行服装投资潜在顾客经营范围供应商调研成交量商会single roomitineraryluxury suitecheck in to pay by casha tight schedulenon-smoking room the sunny side receptionist hotel lobby elevatordeparture timeinformation desk room chargeenquiry desk waiting hall luggage tag Sister Port Agreement luggage claim tourist visa terminal buildingboarding passsecurity check customsduty-free shopstar-grade hotel 40 percent discount hotel registration form to go through the registration proceduresinnovationperformance revenuesportswearchannelreference business associatemarket surveyChamber of CommerceDirections: Listen to the recordings twice.In the first time, retell each sentence as quickly as possible in the source language and in the second time, in the target language.Scripts: 1.我订一张去伦敦的票。
商务英语写作训练lesson1
attractive profile and effective description of products are quite helpful; to learn about the development and problems of the company, a business report is a reliable source; to remind someone of something important, leaving a memo for him or her is rather convenient, so on and so forth,all these activities are concerned with writing. Since no deal would be made without writing, it is necessary to be familiar with the essential elements ofeffective business writings.
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Exit
沟通的形式
• Nonverbal communication • 1.Pictures • 2.Logo • 3.The size of office • 4.Facial expressions • 5.Eye contact • 6.Gestures • 7.Body language
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About Positive and Negative Language
Group 1: Unfortunately, your order cannot be sent until next week. Your misunderstanding of our January 8 letter caused you to make this mistake. We regret to inform you that we must deny your request for credit. Group 2: Your order can be sent next week. If you had understood our January 8 letter, you have done it correctly. For the time being, we can serve you only on a cash basis.
Basic Patterns of Business Writing
Business messages can be organised either deductively(演绎法） direct order or inductively（归纳法）indirect order, depending on your prediction of the receiver’s reaction to your main idea. When you are going to send good-news and routine messages, deductive approach( direct order) should be adopted. When sending bad-news (negative) messages or trying to persuade the reader, inductive approach (indirect order) should be adopted. To inform to persuade to entertain
Criteria of Effective Business Writing
Remember seven C’s principles: courtesy, correctness, conciseness, clarity, concreteness and completeness. Try to get to know what every criterion means.
Lesson 1 An Overview of Business Writing
商务写作概述
Focus of This Chapter
Criteria for effective business writing The concept of you-attitude/viewpoint Difference between positive language and negative language Two approaches to organize business messages
About you-attitude/viewpoint
What does you-attitude/viewpoint mean? To focus interest on the reader, that is to emphasize the reader’s interest and concerns. It also means second person pronoun “you” should be used in writing. However, when using you-view point in writing, a writer should avoid insincerity.
About பைடு நூலகம்ou-attitude/viewpoint
The key is that to treat the reader courteously – the way he or she likes to be treated. Compare the following letters: Letter A: We have received your request for permission to use our computers during the next session for summer school. We are pleased to inform you that you may use all 15 of the laptop computers you requested. Would you please come in and fill out the necessary paperwork any time before April? Letter B: Good news, Jessica! All 15 of the laptop computers you requested will be available to use during the next session of summer school. Please come by the office before April 1 to fill out the necessary forms.
About Positive and Negative Language
What is the difference between positive language and negative language？ Positive language emphasizes the pleasant aspects of the goal and tend to put the reader in good mood. It tends to use positive words. While, negative language is going to send negative message (or to say no), which tends to use negative words, such as not…until, can not, no, not. Read the following groups: