凯捷咨询《解决问题的方法与假设,2004年版,凯捷大学原创》
合集下载
凯捷咨询《解决问题的方法与假设,某某年版,凯捷大学原创》(ppt 34页)(英文)
business
A number of assertions need to be true for a hypothesis to be valid.
© 2004 Capgemini - All rights reserved Xxx/yymmdd - Structured Problem Solving and Hypothesis Generation, Author / 8
Consulting Skills Workshop
1
Define the question
Hypotheses are developed in three steps
• What are the real strategic issues? • What is the impact on the organisation? • What are the priorities?
by data • Based on initial data search or expert
opinions
• We think . . . • It looks like . . . • The right answer may be . . . • The options could be . . .
Establish a common “modus operandus” for Consulting teams
Practice the suggested process on a real-life example
© 2004 Capgemini - All rights reserved Xxx/yymmdd - Structured Problem Solving and Hypothesis Generation, Author / 2
A number of assertions need to be true for a hypothesis to be valid.
© 2004 Capgemini - All rights reserved Xxx/yymmdd - Structured Problem Solving and Hypothesis Generation, Author / 8
Consulting Skills Workshop
1
Define the question
Hypotheses are developed in three steps
• What are the real strategic issues? • What is the impact on the organisation? • What are the priorities?
by data • Based on initial data search or expert
opinions
• We think . . . • It looks like . . . • The right answer may be . . . • The options could be . . .
Establish a common “modus operandus” for Consulting teams
Practice the suggested process on a real-life example
© 2004 Capgemini - All rights reserved Xxx/yymmdd - Structured Problem Solving and Hypothesis Generation, Author / 2
凯捷咨询《解决问题的方法与假设,某某年版,凯捷大学原创》(ppt 34页)(英文)
Factual information gathered to prove or disprove hypotheses
Analyse what the data tells us
So what? —aha, new thought
What you should do… and how
© 2004 Capgemini - All rights reserved Xxx/yymmdd - Structured Problem Solving and Hypothesis Generation, Author / 6
Consulting Skills Workshop
1
Define the question
Hypotheses are developed in three steps
• What are the real strategic issues? • What is the impact on the organisation? • What are the priorities?
Analyse Data
Find Insights
Develop Conclusions and
Make Recommendations
to Implement
What are the questions keeping you awake at night?
Statements that provide direction and structure for the analysis
by data • Based on initial data search or expert
opinions
• We think . . . • It looks like . . . • The right answer may be . . . • The options could be . . .
凯捷咨询《解决问题的方法与假设》 pt 英文版
DEFINE THE PROBLEM
STRUCTURE THE ANALYSIS
What could we do about it?
FIND THE SOLUTION
What should we do about it?
Fine, but IWIK H2 do this...
© 2004 Capgemini - All rights reserved Xxx/yymmdd - Structured Problem Solving and Hypothesis Generation, Author / 12
Is there a market for white label insurance products?
2 Review and Describe Multiple Assertions
3
Form the hypothesis
• We believe this to be true . . . • A series of statements, not yet backed
Consulting Skills Workshop
Light Trucks
In structuring a problem, break it into smaller, easier-to-handle components AND start with the right definitions
Analyse Data
Find Insights
Develop Conclusions and
Make Recommendations
to Implement
What are the questions keeping you awake at night?
凯捷咨询解决问题的方法与假设(英文版)精品文档
business
A number of assertions need to be true for a hypothesis to be valid.
© 2004 Capgemini - All rights reserved Xxx/yymmdd - Structured Problem Solving and Hypothesis Generation, Author / 8
Structured Problem Solving & Hypothesis Generation
Goals of this module
Lay out a systematic approach to solving business problems –“Structured Problem Solving ”
Establish a common “modus operandus” for Consulting teams
Practice the suggested process on a real-life example
© 2004 Capgemini - All rights reserved Xxx/yymmdd - Structured Problem Solving and Hypothesis Generation, Author / 2
Consulting Skills Workshop
Hypothesis formation ensures that our analysis is focused on our client’s problem
e the Issues
Form Hypotheses
Gather Data
A number of assertions need to be true for a hypothesis to be valid.
© 2004 Capgemini - All rights reserved Xxx/yymmdd - Structured Problem Solving and Hypothesis Generation, Author / 8
Structured Problem Solving & Hypothesis Generation
Goals of this module
Lay out a systematic approach to solving business problems –“Structured Problem Solving ”
Establish a common “modus operandus” for Consulting teams
Practice the suggested process on a real-life example
© 2004 Capgemini - All rights reserved Xxx/yymmdd - Structured Problem Solving and Hypothesis Generation, Author / 2
Consulting Skills Workshop
Hypothesis formation ensures that our analysis is focused on our client’s problem
e the Issues
Form Hypotheses
Gather Data
凯捷咨询《解决问题的方法与假设》英文版
DEFINE THE PROBLEM
STRUCTURE THE ANALYSIS
What could we do about it?
FIND THE SOLUTION
What should we do about it?
Fine, but IWIK H2 do this...
© 2004 Capgemini - All rights reserved Xxx/yymmdd - Structured Problem Solving and Hypothesis Generation, Author / 12
Factual information gathered to prove or disprove hypotheses
Analyse what the data tells us
So what? —aha, new thought
What you should do… and how
© 2004 Capgemini - All rights reserved Xxx/yymmdd - Structured Problem Solving and Hypothesis Generation, Author / 6
Consulting Skills Workshop
Why problem definition matters
“If you don’t know where
you are going, any road will take you there.”
-Anonymous
© 2004 Capgemini - All rights reserved Xxx/yymmdd - Structured Problem Solving and Hypothesis Generation, Author / 16
凯捷咨询解决问题的方法与假设 英文版
• Direct channels are growing
• Retailers have a strong channel and brand
• There are existing products
Chubb Insurance can access new business by using the brand strength of Tesco resulting Is low cost of acquisition and profitable
Establish a common “modus operandus” for Consulting teams
Practice the suggested process on a real-life example
© 2004 Capgemini - All rights reserved Xxx/yymmdd - Structured Problem Solving and Hypothesis Generation, Author / 2
Find Insights
Develop Conclusions and
Make Recommendations
to Implement
What are the questions keeping you awake at night?
Statements that provide direction and structure for the analysis
Consulting Skills Workshop
1
Define the question
Hypotheses are developed in three steps
巨献-凯捷咨询《解决问题的方法与假设》-精品文档35页
• Direct channels are growing
• Retailers have a strong channel and brand
• There are existing products
Chubb Insurance can access new business by using the brand strength of Tesco resulting Is low cost of acquisition and profitable
is the impact of the issue?
How can we tell there is an opportunity? Why do we care?
“…resulting in...”
© 2004 Capgemini - All rights reserved Xxx/yymmdd - Structured Problem Solving and Hypothesis Generation, Author / 9
Find Insights
Develop Conclusions and
Make Recommendations
to Implement
What are the questions keeping you awake at night?
Statements that provide direction and structure for the analysis
Factual information gathered to prove or disprove hypotheses
Analyse what the data tells us
巨献-凯捷咨询《解决问题的方法与假设》--资料
Consulting Skills Workshop
Defining the issue is the first step in the journey to final recommendations
Define the Issues
Form Hypotheses
Gather Data
Analyse Data
Consulting Skills Workshop
The most important rule for any structure you impose
"Mutually Exclusive and Comprehensively Exhaustive"
© 2004 Capgemini - All rights reserved Xxx/yymmdd - Structured Problem Solving and Hypothesis Generation, Author / 18
Analyse Data
Find Insights
Develop Conclusions and
Make Recommendations
to Implement
What are the questions keeping you awake at night?
Statements that provide direction and structure for the analysis
What is the issue?
What is the underlying opportunity? Where is the advantage?
“x is an opportunity
企业咨询-凯捷咨询解决问题的方法与假设 34英文版 精品
A hypothesis should identify not only the issue but also the cause and the impact
Think throughபைடு நூலகம்these three stages as you create a hypothesis to help you plan out how you will test it:
1
Define the question
Hypotheses are developed in three steps
• What are the real strategic issues? • What is the impact on the organisation? • What are the priorities?
• Direct channels are growing
• Retailers have a strong channel and brand
• There are existing products
Chubb Insurance can access new business by using the brand strength of Tesco resulting Is low cost of acquisition and profitable
Analyse what the data tells us
So what? —aha, new thought
What you should do… and how
© 2004 Capgemini - All rights reserved Xxx/yymmdd - Structured Problem Solving and Hypothesis Generation, Author / 6
- 1、下载文档前请自行甄别文档内容的完整性，平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益，请联系客服反馈,我们会尽快为您处理(人工客服工作时间：9:00-18:30)。
Big 3
Mini Vans
Sport Utility Vehicles
Ford
GM
Chrysler
But be careful — why does this not work?
© 2004 Capgemini - All rights reserved Xxx/yymmdd - Structured Problem Solving and Hypothesis Generation, Author / 17
• Direct channels are growing • Retailers have a strong channel and brand • There are existing products
3
Form the hypothesis
• We think . . .
• It looks like . . . • The right answer may be . . . • The options could be . . .
Consulting Skills Workshop
Hypotheses are developed in three steps
1
Define the question
• What are the real strategic issues?
• What is the impact on the organisation? • What are the priorities?
Our problem solving approach produces results through answering a simple series of questions
Is there a problem or opportunity?
If so where does it lie? Why does it exist? What could we do about it? What should we do about it?
Chubb Insurance can access new business by using the brand strength of Tesco resulting Is low cost of acquisition and profitable business
A number of assertions need to be true for a hypothesis to be valid.
In structuring a problem, break it into smaller, easier-to-handle components AND start with the right definitions
US Car Market
Light Trucks
Passenger Cars
© 2004 Capgemini - All rights reserved Xxx/yymmdd - Structured Problem Solving and Hypothesis Generation, Author / 8
Consulting Skills Workshop
A hypothesis should identify not only the issue but also the cause and the impact
Think through these three stages as you create a hypothesis to help you plan out how you will test it:
What is the issue?
What is the underlying opportunity? Where is the advantage?
Establish a common ―modus operandus‖ for Consulting teams Practice the suggested process on a real-life example
© 2004 Capgemini - All rights reserved Xxx/yymmdd - Structured Problem Solving and Hypothesis Generation, Author / 2
-Anonymous
© 2004 Capgemini - All rights reserved Xxx/yymmdd - Structured Problem Solving and Hypothesis Generation, Author / 16
Consulting Skills Workshop
Consulting Skills Workshop
The most important rule for any structure you impose
"Mutually Exclusive and Comprehensively
Exhaustive"
© 2004 Capgemini - All rights reserved Xxx/yymmdd - Structured Problem Solving and Hypothesis Generation, Author / 18
Factual information gathered to prove or disprove hypotheses
Analyse what the data tells us
So what? —aha, new thought
What you should do… and how
© 2004 Capgemini - All rights reserved Xxx/yymmdd - Structured Problem Solving and Hypothesis Generation, Author / 7
STRUCTURE THE ANALYSIS
FIND THE SOLUTION
Consulting Skills Workshop
Why problem definition matters
“If you don’t know where
you are going, any road will take you there.”
Find Insights
Develop Conclusions and Make
Recommendations
to Implement
What are the questions keeping you awake at night?
Statements that provide direction and structure for the analysis
Consulting Skills Workshop
DEVELOP A HYPOTHESIS
What differentiates a good hypothesis from a bad one?
Good Hypotheses Are On target:
Answers the core question on the clients’ mind Accurate: Embraces the entire range of competitive or profit drivers
Factual information gathered to prove or disprove hypotheses
Analyse what the data tells us
So what? —aha, new thought
What you should do… and how
© 2004 Capgemini - All rights reserved Xxx/yymmdd - Structured Problem Solving and Hypothesis Generation, Author / 6
Is there a market for white label insurance products?
2Review and
Describe Multiple Assertions
• We believe this to be true . . . • A series of statements, not yet backed by data • Based on initial data search or expert opinions
“…resulting in...”
© 2004 Capgemini - All rights reserved Xxx/yymmdd - Structured Problem Solving and Hypothesis Generation, Author / 9
Consulting Skills Workshop
Consulting Skills Workshop
Hypothesis formation ensures that our analysis is focused on our client’s problem
Define the Issues
Form Hypotheses
Gather Data
“x is an opportunity ...”
What do you think causes the issue?
What are thห้องสมุดไป่ตู้ key drivers of the process?
“…due to...”
What is the impact of the issue?