商务英语函电与沟通
国际商务英语函电范文
国际商务英语函电范文在国际中，通用的商务英语信函我们来了解一下吧。
下面是店铺给大家整理的国际商务英语函电范文，供大家参阅!国际商务英语函电范文：介绍信实例之一：Dear Mr. / Ms.,This is to introduce Mr. Frank Jones, our new marketing specialist who will be in London from April 5 to mid April on business.We shall appreciate any help you can give Mr. Jones and will always be happy to reciprocate.Yours faithfully尊敬的先生/小姐，现向您推荐我们的市场专家弗兰克·琼斯先生。
他将因公务在四月15日到四月中旬期间停留伦敦。
我们将非常感谢您向琼斯先生提供的任何帮助，并非常高兴施以回报。
您诚挚的实例之二：Dear Mr. / Ms,We are pleased to introduce Mr. Wang You, our import manager of Textiles Department. Mr. Wang is spending three weeks in your city to develop our business with chief manufactures and to make purchases of decorative fabrics for the coming season.We shall be most grateful if you will introduce him to reliable manufacturers and give him any help or advice he may need.Yours faithfully尊敬的先生/小姐，我们非常高兴向您介绍我们纺织部的进口经理王有先生。
27种最常用的商务英语函电书信文体
6.借引荐建立业务关系
At the beginning of this month , I attended the Harrogate toy fair. While there , I had an interesting conversation with Mr. Douglas Gage of Edutoys plc about selecting an agency for our teaching aids. Douglas described your dynamic sales force and innovative approach to marketing. He attributed his own company's success to your excellent distribution network which has served him for several years. We need an organization like yours to launch our products in the UK. Our teaching aids cover the whole field of primary education in all subjects .Our patented ‘Matrix’ math apparatus is particularly successful. You may have reservations about American teaching aids suiting your market. This is not a problem since we have a complete range of British English versions. I enclose an illustrated catalogue of our British English editions for your information. Please let me have your reactions to the material. I shall be in London during the first two weeks of October .Perhaps we could arrange a meeting to discuss our proposal. 本用初参观哈洛加特玩具交易会时有幸与教育玩具股份有限公司的道格拉斯
高职应用英语专业《商务英语函电》说课稿
高职应用英语专业《商务英语函电》说课稿一、教学目标知识目标：1.学生能够掌握商务英语函电的基本格式和结构。
2.学生能够理解并熟练运用商务英语函电中常用的词汇和表达。
3.学生能够识别并解析不同类型的商务函电（如询价函、报价函、订单函等）。
能力目标：1.学生能够根据具体商务情境撰写规范的商务英语函电。
2.学生能够运用所学知识解决实际的商务沟通问题，提高跨文化交际能力。
3.学生能够独立分析商务函电中的信息，做出恰当的回应。
情感态度价值观目标：1.培养学生的职业素养，增强其对商务沟通重要性的认识。
2.激发学生的学习兴趣，培养其自主学习和持续学习的习惯。
3.培养学生的团队合作精神和尊重多元文化的态度。
二、教学内容本节课的主要内容为“商务英语函电的基本格式与写作技巧”，重点讲解商务函电的开头、正文、结尾部分的撰写方法，以及如何在函电中体现礼貌和专业性。
难点在于如何根据不同商务情境选择合适的语言风格和表达方式，以及如何在函电中准确传达信息和意图。
三、教学方法1.讲授法：用于介绍商务函电的基本概念和理论知识。
2.讨论法：通过小组讨论，让学生分析不同商务情境下的函电案例。
3.案例分析法：选取典型商务函电案例，引导学生分析其结构、语言和策略。
4.多媒体教学法：利用、视频等多媒体资源，直观展示商务函电的撰写过程。
5.模拟练习法：通过模拟商务沟通情境，让学生实践撰写商务函电。
四、教学资源1.教材：《商务英语函电》及配套练习册。
2.教具：多媒体投影仪、电脑、音响设备。
3.多媒体资源：课件、商务函电案例视频、在线商务函电写作平台。
4.实验器材：无（本节课主要为理论教学与实践练习）。
五、教学过程六、课堂管理1.小组讨论管理：每组指定一名组长，负责协调组内讨论和分工，确保每个成员都参与讨论。
2.课堂纪律管理：明确课堂规则，如手机静音、举手发言等，通过奖励和惩罚机制维持课堂秩序。
3.激励机制：设立“优秀函电作品”展示环节，鼓励学生积极参与，对优秀作品给予表扬和奖励。
商务英语涵电实训报告
随着我国经济的快速发展，国际贸易的比重逐年增加，商务英语函电在国际商务活动中扮演着越来越重要的角色。
为了提高学生的商务英语函电应用能力，培养具备实际操作技能的商务英语人才，我校组织了商务英语函电实训。
本次实训旨在通过模拟实际商务场景，让学生掌握商务英语函电的写作技巧，提高学生在商务沟通中的实际操作能力。
二、实训目的1. 使学生了解商务英语函电的基本格式和写作技巧。
2. 培养学生运用商务英语进行商务沟通的能力。
3. 提高学生分析问题和解决问题的能力。
4. 增强学生的团队合作意识和沟通能力。
三、实训内容1. 商务英语函电基础知识（1）商务英语函电的基本格式：信头、信内地址、称呼、正文、结束语、签名等。
（2）商务英语函电的常用词汇和句型。
（3）商务英语函电的写作技巧：清晰、简洁、礼貌、专业。
2. 商务英语函电写作实践（1）询盘函：学会如何撰写询盘函，包括产品介绍、价格、付款方式等。
（2）报价函：掌握报价函的写作技巧，包括产品规格、价格、交货期等。
（3）订单函：了解订单函的写作要点，包括订单内容、数量、价格、付款方式等。
（4）确认函：学会撰写确认函，包括订单内容、数量、价格、交货期等。
（5）催款函：掌握催款函的写作技巧，包括催款原因、金额、付款期限等。
3. 商务英语函电案例分析通过分析实际商务案例，使学生了解商务英语函电在实际商务活动中的应用，提高学生的实际操作能力。
1. 理论学习：学生通过自学、课堂讲解等方式，掌握商务英语函电的基本知识和写作技巧。
2. 实践操作：学生分组进行商务英语函电写作练习，教师现场指导。
3. 案例分析：学生分组分析实际商务案例，总结商务英语函电的写作要点。
4. 汇报展示：各小组选取代表进行实训成果展示，教师进行点评。
五、实训总结1. 学生通过本次实训，掌握了商务英语函电的基本格式、常用词汇和句型，提高了商务英语函电写作能力。
2. 学生在实训过程中，学会了运用商务英语进行商务沟通，提高了实际操作能力。
商务英语外贸函电
商务英语外贸函电
商务英语外贸函电是英语学科中最为实用的一个分支，它广泛应用于现代国际商务中。
实际上，商务英语外贸函电是指使用英语进行商务活动中的会议、合同、订单、询价、售后服务、物流和支付等环节的书面交流。
因此，商务英语外贸函电是商务活动中不可缺少的一部分。
外贸函电的规范性和准确性，直接关系到商务合作的开展和推动。
在编写外贸函电时，需要特别注意三个方面：其一，函电必须准确无误，包括语法、用词和格式等方面；其二，函电必须遵循商务礼仪和交际方式；其三，函电必须遵循商务阶梯原则，每一封函电必须按照商务活动的程序和步骤进行编写。
商务英语外贸函电中的语言风格和格式主要分为四个部分：信头、正文、结语和附件。
其中，信头包括日期、收件人地址、发件人地址和主题；正文包括问候、引言、描述、请求、反应和结论等内容；结语则是关于感谢和希望回复等信息；附件则是附加在信件信封上的文档、文件或照片等。
在编写商务英语外贸函电时，需要注意以下三个方面：首先，尽量使用常用的商务英语词汇和句型，保证函电的易懂性和准确性；其次，注意商务礼仪，尽量使用正式、客气的语言；最后，遵循商务阶梯原则，按照实际商务流程编写函电，确保函电的实用性和建设性。
对于商务英语外贸函电的接收者而言，若要理解其含义，需要具备良好的商务英语能力和对于文化交际的理解。
在接收到函电之后，需要及时进行回复，以此维护双方的合作关系。
总之，商务英语外贸函电是商务沟通中非常重要的一部分，其准确性和规范性直接影响到商务活动的开展与推动。
为了做好商务英语外贸函电的编写工作，我们需要遵循商务礼仪和商务阶梯原则，加强商务英语培训，提高商务沟通技巧和交流能力，以此推动商务合作的发展和进步。
商务英语函电的变化
商务英语函电是商务沟通中的一种书面形式，随着时间的推移，它在许多方面都经历了变化。
以下是一些影响商务英语函电变化的因素：
技术进步：随着电子邮件、互联网和数字通信技术的发展，传统的纸质信函逐渐被电子邮件和电子通信所取代。
这导致了通信速度的大幅提高和实时性的增加。
简化和速度：现代商务英语函电通常更加简洁、直接和快速。
电子邮件的使用使得信息传递变得更加迅速，商务往来变得更加高效。
语言和文化：全球化的影响导致商务英语函电更频繁地涉及不同语言和文化背景的人员。
因此，跨文化沟通和多语言能力变得更加重要。
社交媒体和在线平台：一些商务交流已经转移到社交媒体和在线专业平台，如LinkedIn，这使得网络社交和专业联系变得更加重要。
网络安全：随着数字化的增加，网络安全和隐私保护成为重要问题。
商务英语函电必须更加关注保护敏感信息和数据。
多媒体元素：现代商务英语函电通常包括图像、链接和附件，以更好地传达信息和理解上下文。
专业化：一些行业和领域的商务英语函电可能会具有特定的行业术语和格式，以满足专业需求。
总之，商务英语函电在技术、文化、社交媒体和安全等方面都发生了重大变化。
这些变化反映了全球化和数字化时代的商务沟通
需求，使商务英语函电变得更加实用、高效和复杂。
为了成功进行商务英语函电，专业知识和适应性都是非常重要的。
商务英语函电例文
建立贸易关系Dear Sirs,We have your name and address from the Commercial Counsellor’s office of the Chinese Embassy in Ghana. We wish to inform you that we specialize in both industrial and pharmaceutical chemicals, and shall be pleased to enter into trade relations with you.To give you a general idea of our products, we enclose a complete set of leaflets showing various products being handled by this corporation with detailed specifications and means of packing. Quotations and samples will be sent upon receipt of your specific enquiries.Business between us will be concluded on the basis of shipping quality and weight while testing and inspection will be made by the Shanghai Commodity Inspection Bureau prior to shipment. Necessary certificates in regard to the quality and quantity of the shipment will, of course, be provided.We look forward to your early reply with much interest.建立贸易关系回函Dear Sirs,With reference to your letter of December 2, 19…we are glad to learn that you wish to enter into trade relations with this corporation in the line of canned goods.In compliance with your request, we are sending you by air a catalogue together with a range of pamphlets for your reference.If any of the items listed in the catalogue meets your interest, please let us have your specific enquiry, and our quotation will be forwarded without delay.In the meantime, you are requested to furnish us with the name of your bank prior to the conclusion of the first transaction between us.Yours sincerely查询财务状况Dear SirsWe would like you to obtain for us information about financial and credit status of a firm in Hong Kong. The name of the firm is Oriental Audio & Video Equipment, 12/F Wheelock House, 5 Pedder Street, Central Hong Kong.As our trade with them will involve the amount of US$ 10,000 initially, we would like to know if this credit is justified. The reference they have given us is Standard Chartered Bank, Hong Kong. Would you please approach the said bank for all possible information we require?We are most grateful for your help in this matter.Yours faithfullyWe have received a letter from he Auto Engineering Co., Ltd. in Nigeria, expressing their desire to enter into business relations with us on condition that we allow them a standing credit of USD 5,000 to start business. As stated in their letter, their reference is the National Bank of Nigeria, Ibadan.It is our principle to have more connections abroad; however, for safety’sake, we should like to know the financial and credit standing of the above-mentioned company, especially because they have requested us for a standing credit, which we seldom grant to new customers.We should be very pleased if you would assist us in this respect, and we can assure you that any information you may give us will be treated in absolute confidence.回复财务查询We have received from the National Bank of Nigeria the information you asked for in your letter of April 4.The Auto Engineering Co., Ltd. you mentioned is a private company run as a family concern by three brothers and was founded 15 years ago. It enjoys good reputation. As far as our information goes it is punctually meeting its commitments and a credit in the sum you mention would seem to be safe.This information is confidential and is given without any responsibility on our part.询价Dear SirsMessrs. Brown & Clark of this city inform us that you are exporters of all cotton bed-sheets and pillowcases. We would like you to send us details of your various ranges, including sizes, colors and prices, and also samples of the different qualities of material used.We are large dealers in textiles and believe there is a promising market in our area for moderately priced goods of the kind mentioned.When replying, please state your terms of payment and discount you would allow on purchases of quantities of not less than 100 dozen of individual items. Prices quoted should include insurance and freight to Liverpool.询价回复Dear SirWe are very pleased to receive your enquiry of 15th January and enclose our illustrated catalogue and price list giving the details you ask for. Also by separate post we are sending you some samples and feel confident that when you have examined them you will agree that the goods are both excellent in quality and reasonable in price.On regular purchase in quantities of not less than 100 dozen of individual items we would allow you a discount of 2%. Payment is to be made by irrevocable L/C at sight.Because of their softness and durability, our all cotton bed-sheets and pillowcases are rapidly becoming popular and after studying our prices you will learn that we are finding it difficult to meet the demand. But if you place your order not later than the end of this month, we would ensure prompt shipment.We invite your attention to our other products such as table-cloth and table napkins, details of which you will find in the catalogue, and look forward to receiving your first order.报盘Dear Sirs,Thank you for your letter of 15th June. We are glad to learn of the enquiries you have had from your customers for our raincoats. Our “D. D”range is particularly suitable for warm climates, and during the past years we have supplied this range to dealer in several tropical countries. From many of them we have already repeat orders, in some cases more than one. This range is popular not only because it is light in weight, but also because the material used has been specially treated to prevent excessive condensation on the inside surface.For the quantities you mention we are pleased to quote as follows:“D. D.”Raincoats100 men’s medium @ USD 13.00 each USD1,300.00100 men’s small USD 12.75 each 1,275.00100 women’s medium USD 12.50 each 1,250.00100 women’s small USD 12.25 each 1,225.00Net C. I. F. Kuwait USD 5,050.00Terms: By L/C at sight.Shipment: Within 3—4 weeks of receiving the L/C.This quotation is subject to our final confirmation.We feel you may be interested in some of our other products and enclose some descriptive booklets and a supply of sales literature for use with your customers.We look forward to receiving your order.还盘Thank you for your letter of June 25 offering us your “D.D.”brand raincoats.To be candid with you, we like your raincoats, but your prices appear to be on the high side as compared with those ofother makers. It is understood that to accept the price you quoted would leave us little or no margin of profit on our sales. As you know Kuwait is a developing country; its principle demand is for articles in the medium price range.We appreciate your prompt response to our enquiry and would like to take this opportunity to conclude some transactions with you. We would, therefore, suggest that you make some allowance, say 10% on your quoted price so as to enable us to introduce your products to our customers. If, however, you cannot do so, then we shall have no alternative but to leave the business as it is.For your information, some parcels from Hongkong have been sold here at a much lower price. We hope you will consider our counter-offer favorably and let us have your acceptance by telex. It may interest you to know that once you have opened up a market here, you would have every advantage of developing a beneficial trade in the Gulf.支付条款We refer to our letter of enquiry dated the 5th October. We have received your Proforma Invoice No. 03688 and now wish to place an initial order for 1,500 types Type No. EM 127DN. The order number is 7305.We have instructed our bank, the General Commercial Bank of Venezuela to open an irrevocable documentary letter of credit in your favour. The amount is ￡1,275.00. This credit will be confirmed soon by our bank’s correspondent in London. You are authorized to draw a 60 days draft on our bank against this credit for the amount of your invoice. Your draft must be accompanied by a complete set of shipping documents, consisting of:A full set of clean shipped Bill of LadingCommercial Invoice 5 copiesThe Insurance Certificate 2 copiesOur bank will accept your 60 days’draft on them for the amount of your invoice value including the cost of freight and insurance, as agreed. You bill will therefore be at 60 d/s for full CIF invoice value. The credit is valid until the 12th February.Dear Sirs,We have your name and address from the website（）. We wish to inform you that we specialize in Real estate development , and shall be pleased to enter into trade relations with you.To give you a general idea of our products, we enclose a complete set of leaflets showing various products being handled by this corporation with detailed specifications and means of packing. Quotations and samples will be sent upon receipt of your specific enquiries.Business between us will be concluded on the basis of shipping quality and weight while testing and inspection will be made by the Shanghai Commodity Inspection Bureau prior to shipment. Necessary certificates in regard to the quality and quantity of the shipment will, of course, be provided.We look forward to your early reply with much interest.。
商务英语函电范文
交易的第一步1. 向顾客推销商品Dear Sir: May 1, 2001Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.Yours faithfully2. 提出询价Dear Sir: Jun.1, 2001We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon..Truly3. 迅速提供报价Dear Sir: June 4, 2001Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along thetechnical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.交易的契机4. 如何讨价还价Dear Sir: June 8, 2001We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon.Yours truly5-1 同意进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably.However, for your order we have kept our prices down.Sincerely5-2 拒绝进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.Truly6. 正式提出订单Dear Sir: June 15, 2001We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.Truly7. 确认订单Dear Sir: June 20, 2001Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times.Sincerely8. 请求开立信用证Gentlemen: June 18, 2001Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.Sincerely9. 通知已开立信用证Dear Sir: June 24, 2001Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed.Sincerely10. 请求信用证延期Dear Sir：Sep. 1, 2001We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30.Sincerely11. 同意更改信用证Gentlemen: Sept. 5, 2001We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30. Please keep us abreast of any new development.。
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Chapter 1 Fundamental of Business WritingDear Mr. Barington,Thank you for your application for the post of personal assistant to our managing director. We received a large number of applicants including some from the persons with experiences in the special field of electronics in which we operate. The appointment has now been made, but as our work contin u es to expand there are likely to be other vacancies in which you may be interested. I hope you will feel able to apply to us again when they are advertised.Your sincerely,Dear Mr. Johnson,Thank you for you r lett er of 15 July enclosing the “Senator”alarm clock, receiving this morning.We find your comments on the performance of your clock very interesting and have passed to our engineers for the inspection and a report. Meanwhile, we are arranging to replace your clock with a new one, but before sending the replacement we are submitting it to a s eries of test to ensure that it is free from the fault to which you refer and in full work order. We will send it to you as soon as the tests have been completed.We apologize for the trouble and inconvenience this matter has caused you, but are confident that the replacement clock we are sending will prove satisfactory give you the service we are entitled to expect from our products.Yours sincerely,Example for the structure of a letterChapter 2 Inquiry and Reply1、quotation, to quote a price 报盘2、price-list, quotation sheet 报价单3、competitive quotation 有竞争力的报价Favorable quotation 优惠报价Lowest quotation 最低报价4、to quote at a competitive rate 报可竞争价格5、to inquire about a product (to ask for prices) 询价6、to request credit information 要求信用查询7、to place an order 下订单8、to supply from stock 现货供应9、bulk buying, bulk buyer 大宗采购10、agent代理，sole agent独家代理11、supplier 供应商12、subsidiary 子公司13、small sample 小包货样14、illustrated catalogue 附图目录15、description of article 产品说明16、quantity required 要求数量17、terms of payment, terms of shipment 付款条件，装运条件18、date of delivery 交货期19、long ton 长吨（1）Model for inquiryChapter 3 Offer and Counter-offer (1) Model for counter-offer(2) Model for declining a counter-offer1. offer 报盘2. catalogue 目录3. terms and conditions 条款和条件4. C&F = cost and freight 成本运费在内价/ FOB = free on board 离岸价5. irrevocable L/C 不可撤销的信用证6. as per 按照7. to be in a position to = to be able to 有能力8. subject to 以······为条件9. out of line 不一致；in line with 一致10. we might come to terms… = close a deal 我们也许能成交······11. market is declining / weak / advancing / strong / firm / 行市下跌（上涨）12. subject article 标题商品13. for your information / reference 供你方参考14. in other direction 在其它方面15. to do better = to pay high price 出高价16. keep us posted of development at your end 随时告知贵方进展情况17. under separate cover / by separate mail / under cover 另邮，附邮18. in due course 及时地19. subject to our final confirmation 以我方最后确认为准20. confirmed, irrevocable L/C payable by draft at sight 保兑的、不可撤销的、凭即期汇票支付的信用证1. We are studying the offer and hope that it will keep open till the end of the month.2. We will allow you 10% discount if you purchase 5000 dozens of more.3. We are giving you a firm offer(实盘), subject to your reply getting here by 5 p.m. our time, Tuesday, July.4. You are cordially invited to take advantage of this attractive offer. We are anticipating a large order from United States, and that will cause a sharp rise in price.5. As to terms of payment, we often require a confirmed, irrevocable letter of credit payable by draft at sight.(1) Model for requesting special discount(2) Model for granting special allowance(3) Model for declining price reduction1. allow us to begin by…请允许我们以······开始2. despite the negative factors 虽然有消极因素3. every effort has been made 已经尽力了4. have been running in red for…已连续······时间赔本经营5. to share and not shift 共享而不离弃6. have reluctantly to decide to 不得不7. accept your proposal 接受贵方提议8. hurt our image with 因······而损坏形象9. may choose to switch suppliers 可能选择更换供应商10. nevertheless…rest assured…every effort…minimize the damage…请放心······努力······减少损失11. leave us in the red 负债12. qualitative advantage 质量优势13. additional cost 额外成本/附加成本14. full understanding 完全理解15. quick approval 立即批准16. to absorb increased costs 消化增加的成本17. this is to help 此举是为了有助于······18. effectively market 有效市场19. bring disorder to the market 给市场带来混乱20. foresee further deterioration 预见事件的进一步恶化1. In recognition of your difficult situation we agree to reduce the FOB prices of all models 8% effective September 1.2. Please do not ignore the fact that our new line of products is far superior to existing lines.3. We agree that continuing the current FOB price would insure maximum market penetration.4. Thus, you are asked to postpone any increase in price until sales of the new models get off the ground.5. We insist that you put off any increase for at least this fiscal year.6. It will also force our existing customers to go with other suppliers.7. Given the current reductions seen on the market, this increase cannot help but severally curtail fresh sales.8. As a result, we have no choice but to ask you to accept a 10% increase in our prices starting from April shipment.9. Therefore, we reluctantly have to announce a 10% increase in all CIF rate as of April 1.Chapter 4 Order and ConfirmationComplete and accurate information about each product or service. Such details as these: catalog, part, and style, and model numbers, descriptions of items, quantities, unit prices, and total prices. If an order is for a service, not a product, be sure to spell out in detail all the terms and conditions that pertain to it.Model1. urgent order 紧急订购2. replenish stock 补充存货3. confirming an order 确认订货4. repeat order 续订5. captioned shipment 用指定船运输6. perfect condition 完好无损7. scheduled date 即定日期8. make effective arrangement 采取有效措施9. air shipment 空运1. Thank you for the new catalog that we received recently. I would like to order the following items from it.2. We have much pleasure in placing an order with you as following:…3. We have pleasure in enclosing herewith a repeat order as follows:…4. Please take note of our order, and kindly advise us when you dispatch (发送) the goods.5. We trust that this trial will lead to more important transactions (交易).Express pleasure in being able to be of service and express optimism with respect to the processing of future orders, for example:(b) Model for placing an orderChapter 5 Payment, Shipment; Complaints and ClaimsUrging Establishment of L/C催促函在外贸业务中常用来催促对方尽快开证、发货、付款等。