跨文化交际复习资料汇编
电大跨文化交际期末复习资料(全参考)

电大跨文化交际期末复习资料(全参考)《跨文化交际》期末复习资料一、单项选择题1. Xiao Wang meets Peter at the airport and says to him: “Morning, Peter!” In this case, the source of information is ________ .√A. Xiao WangB. PeterC. the airportD. “Morning, Peter!”2. There are two kinds of cross-cultural communication: unilateral communication and _________.A. successful communicationB. verbal communication√C. bilateral communicationD. unsuccessful communication3. Utterance meaning in a face-to-face communication refers to _________.A. what the speaker has intended to convey in what is said√B. what is said normally meansC. what the hearer has understood on the basis of what is saidD. the associative meaning words have4. When we are in a social gathering, we must be aware of the rules and procedures that govern the way things are going to proceed. These rules and procedures are technically called _________.A. anecdotesB. goalsC. gestures√D. schema (schemas)5. Which doesn’t belong to the group in a cross-cultural situation? _________.A. Head movements√B. Social valuesC. Facial expressionsD. Body contact6. When you are invited for a western meal, you’re offereda second helping but you have already had enough. What would you say? “_________”A. Oh, thanks. That tastes awful.B. No, I don’t want that.C. No, I don’t like it.√D. That was delicious but I’ve already had plenty, thanks.7. Most Americans see themselves as separate _________, not as representatives of a family, community or other group.A. independence√B. individualsC. customersD. cultures8. It is right to ask children or teenagers their age. But it is not normally _________ in English speaking societies to ask an adult their age - and never a woman!A. considerateB. inappropriateC. impolite√D. polite9. The American child is nurtured to be _________, to be able to do whatever he could by himself, ever since he was born.√A. independentB. good-lookingC. obedientD. private10. One way of talking about the different stages in getting used to life in a new country is the distinction of euphoria, depression, _________ and acceptance.A. criticismB. admiration√C. adjustmentD. shock11. The _________ of a person is his or her family name.A. given nameB. middle name√C. surnameD. initials12. English surnames can show various sorts of information about people, including the placea person is from, the job he has, family relationships, ethnic identity and personal _________.A. considerationB. knowledgeC. politeness√D. characteristics13. Nowadays in England, people usually call each other _________.A. Sir or Madam√B. by their first nameC. Mr, Mrs, Miss, or MsD. by their last name14. Unlike in China, the kin terms used for relatives do not distinguish between _________ relatives in Britain.A. internal and externalB. old and young√C. maternal and paternalD. male and female15. In America _________ is the collective informal term for addressing a group of friends. √A. guysB. girlsC. boysD. mates16. In China nowadays a lot of people are getting used to sharing the cost of the meal equally between them, _________, as we say.A. to buy a roundB. to foot the bill√C. to go DutchD. to go to Dutch17. In the West, it is regarded polite to open gifts as soon as they are given to express _________.A. greedinessB. misunderstandingC. gratitude√D. appreciation18. Guests invited to dinner in the West frequently bring _________ of wine.√A. only one bottleB. two bottlesC. a dozen bottlesD. a pack19. We Chinese are brought up to initially refuse friendly offers to demonstrate ______ in seeming not to wish to put our host to any trouble.A. invitationB. tradition√C. politenessD. personality20. Normally, when hearing compliments, a typical Chinese reaction is to show _________.A. disagreement and anger√B. modesty and humilityC. enjoyment and prideD. pride and gratitude21. 1. The biggest difference between the Chinese way of child-rearing and the Australian one is that the former fosters dependence and the latter _________.A. reference√B. independenceC. interdependenceD. indifference22. The traditional, primary relationship in a Chinese family is usually that between _________.A. husband and wife√B. parents a nd childrenC. father and childrenD. teacher and students23. In a typically traditional Chinese family, children are expected to show _________ and obedience to parental wishes.A. revengeB. reject√C. respectD. regret24. While many women feel it natural to confer with tier partners at every turn, many men feel free to make decisions without such _________.A. congratulationB. commitmentC. conclusion√D. consultation25. Chinese students are often surprised at the frequency with which their English friends_________ to one another over trivial things.√A. apologizeB. confessC. shoutD. explain26. Body language can sometimes lead to _________ since people of different cultures often have different forms of behavior for sending the same message or have different interpretations of the same signal.A. effectivenessB. communicationC. agreement√D. misunderstanding27. Non-verbal communication includes all of the following but Not _________.√A. telephone messagesB. gesturesC. facial expressionsD. eye movements28. The ring gesture, where you form an “O” by holding the tip of your forefinger to the tip of your thumb, means in France that you think something is _________.√A. worthlessB. “I’ll kill you!”C. goodD. great29. Some psychologists argue that there are six basic emotions. They are surprise, fear, disgust, anger, happiness, and _________.A. confusionB. boredom√C. sadnessD. shyness30. In Britain, if you do not look at the person in a conversation, it could imply a number of things, including fear, _________, uneasiness, guilt or indifference.A. attentionB. happinessC. attempt√D. contempt31. If you want to join the medical _________ , you need to master a whole body of medical knowledge and receive systematic training.A. occupationB. vocation√C. professionD. trade32. I’m afraid we shouldn’t go on chatting like this. The new manager could arrive out of blue. What does out of blue mean?A. with an angry expressionB. extremely pleasedC. thinking deeply√D. unexpectedly; without w arning33. Kill not the goose that lays the golden eggs. What does the sentence mean?A. It is better to accept something small than to reject it and hope to get more later on.B. If too many people try to do the same thing at the same time, there will be chaos.√C. Anyone who claims more than he has already got is very likely to get nothing at all in the future.D. There must be something better after every piece of unpleasantness.34. Some forms of human communication from a primitive tribe to a global village (mentioned in the course book) include _________.A. computer network, TV stations, drumbeats, chopsticksB. smoke signals, pigeons, peacoc ks, mobile phones, emails …C. gestures, TV, email, fire, horns, flags, animals …√D. shouting to each other, printing, telegraph, radio, internet …35. According to Sir Richard Paget, the right order of development of human communication is _________.A. sounds, food, hunting, writing, gambling, online chatting√B. gestures of the hands, gestures of the mouth, wh isperedspeech, voiced speechC. gestures, eye movements, writing, speech, telegraph, internetD. shouting, whispers, hands movements, horse riding, computers36. Language may be _________ to our own species, the capacity of mean, to transmit messages vital to survival, and to understand them, certainly is not.A. effective√B. uniqueC. relativeD. misunderstanding37. Communication through writing emancipates man from the constraints imposed by the face-to-face distance and the _________ of time.√A. spontaneityB. responsibilityC. complexityD. confusion38. A digital computer is a system composed of four distinct elements: a central processing unit, input devices, memory storage devices, and _________ devices.A. hard wareB. hard disk√C. outputD. monitor39. The cardinal principle we should bear in mind in conducting cross-cultural communication is this: There is no such a thing as good or bad. There are only ________.A. influencesB. respectC. indifference√D. differences40. A stereotype is a conventional, formulaic, and ________ conception, opinion, or image ofa group of people.A. effective√B. oversimplifiedC. characteristicD. beneficial二、判断题1. In face-to-face communication, non-verbal signals are not as important as verbal messages. √A. 错误B. 正确2. When we Chinese refer to something about ourselves or related to us, we tend to elevate them. √A. 错误B. 正确3. When you phone to tell your friend something, you are the source of information.A. 错误√B. 正确4. Culture shock is a term used to describe the anxiety and feelings (of surprise, disorientation, confusion, etc.) felt when people have to operate within an entirely different cultural or social environment, such as a different country or a different state than where they live.A. 错误√B. 正确5. Chinese people tend to say thi ngs like “No, not really” when they are asked “Are you hungry?” in the host family.A. 错误√B. 正确6. In work places, it is quite common to see people use their initials when they make any changes to a document they are reviewing.A. 错误√B. 正确7. English family names have always been there since the beginning of human civilization. √A. 错误B. 正确8. Comparatively speaking, the Westerners tend to avoid direct conflicts and losing face when confronted with a problem or when refusing a request.√A. 错误B. 正确9. The behavior of the host in actively offering and the guest in asking the host not to bother have become conventional and habitual in the West.√A. 错误B. 正确10. When meeting at a pub for drinks, a popular pastime in England, each person in the group will buy everyone a round.A. 错误√B. 正确11. An American visiting Australia has to be careful in using the index finger to beckon someone.A. 错误√B. 正确12. In Britain, you can look at a stranger for as long as you like providing they are not standing。
跨文化交际知识点汇总

一、跨文化交际概论1.什么是跨文化交际跨文化交际是不同文化背景的人们之间的交际. 一个层面指不同国家和民族的人们之间的交际. 另一个层面指同一个国家或民族中, 不同性别、年龄、职业、地域的人们之间的交际.2.跨文化交际的特点是什么跨文化交际主要指人与人、面对面的交际;跨文化交际中涉及很多差异性;跨文化交际容易引起冲突;跨文化交际的误解和冲突大多属于“善意的冲突〞;跨文化交际常常引起情绪上的强烈反响;跨文化交际是一种挑战,更是一种收获.3.国际汉语教师为什么要学习跨文化交际学国际汉语教师学习跨文化交际的必要性表达在:更好地理解中国文化;建立敏锐的跨文化意识;提升文化适应能力;建立开放、宽容、尊重的文化态度;提升在不同文化环境中进行汉语教学的水平;掌握培养学习者跨文化交际水平的方法和策略.4.跨文化交际主要学习内容有哪些文化与交际;价值观与文化模式;语言交际; 非语言交际;文化身份&认同;文化适应;跨文化交际的心理因素;不同领域的跨文化交际;跨文化交际水平;跨文化交际练习.二、交际与文化1.什么是文化关于文化的定义,学界至今未有统一的定论.而作为跨文化交际的学习者,我们最关心的并不是哪位学者提出的文化定义最全面、最精确,而是哪个文化定义与跨文化交际最相关,最能表达文化与跨文化交际的关系.教材推荐跨文化交际学者Brislin(2000)的文化定义:文化是大多数说同一种语言和住在一起的人们所分享的价值和观念,这些价值和观念是世代相传的而且为人们提供对日常行为的指导.2.什么是文化要素文化要素包罗万象.其中与跨文化交际关系最为密切的是历史、宗教、社会组织、语言.理解这些文化要素,有助于我们理解文化在跨文化交际中的影响和作用.3.G. Hofstede与G.J.Hofstede(2004) 提出的文化要素包括几个层次包括象征符号、英雄人物、礼仪、价值观4个层次.4.在跨文化交际领域,常用的文化分类方法有几种分别是什么有两种文化分类的方法在跨文化交际领域最为常用.一种是客观文化与主观文化.另二种是主导文化与亚文化.5.文化有什么特点呢〔1〕文化是后天习得的.〔2〕文化是共享的,并世代相传.〔3〕大局部文化是无意识的.〔4〕文化是象征的.〔5〕文化是动态的.6.什么是交际与文化的定义相似,关于交际的定义也非常丰富和复杂.教材仅推荐与跨文化交际语用领域相关的定义.即Gudykunst& Kim〔2003〕提出的关于交际的定义:交际是编码和解码的过程,但是这种编码和解码的过程并非单纯的传递和接受过程,而是包含着意义的协商和共建.7.交际的要素是什么交际是互相交往的过程,交际的全部过程包含以下要素:传送者、信息、编码、解码、媒介、反响、噪音.8.交际有什么特点〔1〕交际是象征的〔2〕交际是动态的过程〔3〕交际涉及意义的协商和共建〔4〕交际发生在意识的各个层面.〔5〕交际是特定语境中发生的.9.文化对交际有什么影响文化从两个层面影响交际:一是从文化标准的层面,二是从个人层面.文化影响着人们的感知.首先, 文化影响人们对外部刺激的选择.其次,文化影响人们对外部刺激的分类.第三,文化影响人们对外部刺激的意义联想.最后,文化影响人们对外部刺激的解释.文化的特征值是它为行为提供指南.文化影响人们的饮食行为.文化还影响人们的衣着打扮.文化影响居住方式.文化影响人们的出行方式.文化也影响了人与人交往的方式.1.什么是价值观价值观不是实际的行为, 而是关于行为的规那么;价值观是一套关于什么是真善美的标准系统;这些规那么和标准是用来判断和指导人们的行为的;价值观不是个人的爱好或倾向,而是一种集体的文化意识.2.价值观如何分类一类是终极性价值观, 它是关于生命、生存等终极目标的价值观,另一类是工具性价值观,它是关于道德和水平的价值观.3.价值观有什么特点〔1〕价值观属于深层文化.〔2〕价值观是人们的行为指南. 〔3〕价值观既是稳定的,也是变化的.〔4〕不同文化的价值观既有相同的也有不同的成分.〔5〕价值观被违背时会引起情感上的强烈反响.4.关于价值观模式的研究具有影响力的理论是哪些1.价值取向理论〔由kluckhohn与Strodtbeck提出〕2.文化尺度〔由Hofstede提出〕3.高语境文化与低语境文化〔由Hall提出〕.5.中国文化模式有什么特点〔 1〕集体主义〔2〕以家庭为中央〔3〕尊重传统〔4〕等级观念〔5〕面子观念〔6〕重视人情6.美国文化模式有什么特点〔 1〕个体主义〔2〕平等观念〔3〕强调变化和进步〔4〕物质享受〔5〕科学与技术〔6〕工作与娱乐〔7〕竞争意识四、跨文化的语言交际1概念提要:1.萨丕尔-沃尔夫假说的含义萨丕尔-沃尔有三层含义.〔1〕不同的语言以不同的方式感知和划分世界.〔2〕一个人所使用的语言结构影响他感知和理解世界的方式.〔3〕讲不同语言的人感知世界是不同的.2.语言与价值观之间是什么关系语言与文化的关系最直接的表达是语言表达了人们对世界的看法、态度和价值取向.每种语言都拥有丰富的格言、警句和俗语.这些句子往往就是价值观的表达.3.词义与文化是什么关系在语言的各要素中,词汇与文化的关系最为密切,其对跨文化交际的影响也最为突出.语言的含义不具有普遍性,它受到文化和语境的制约.不同语言和文化的人们进行跨文化交际时,可能会由于对词语含义的误解而产生交流的障碍.4.什么叫委婉语学习它有什么意义禁忌是人类社会普遍存在的文化现象, 人们对诸如生老病死、隐私等许多方面多有避讳,因此产生了大量的委婉语. 了解不同文化中的禁忌和相应的委婉语不仅可以深入理解不同文化的价值取向,也可以防止在跨文化交际中出现不必要的误会.四、跨文化的语言交际2概念提要:1.礼貌原那么包括哪些准那么〔1〕得体准那么〔2〕慷慨准那么〔3〕赞扬准那么〔4〕谦虚准那么〔5〕一致准那么〔6〕同情准那么.2.中国人的礼貌特征包括哪些〔1〕贬己尊人〔2〕称呼准那么〔3〕文雅准那么〔4〕求同准那么〔5〕德、言、行准那么.3.礼貌策略的使用受到什么因素的制约〔1〕说话人与听话人之间的权力距离〔2〕说话人与听话人之间的社会距离〔3〕言语行为的强加程度4.什么是交际风格交际风格是指说话的特点.5.在跨文化交际领域中,常见的交际风格包括哪些〔1〕直接与间接的交际风格〔2〕谦虚与自信的交际风格〔3〕归纳与演绎的交际风格五、跨文化的非语言交际概念提要:1.什么是非言语交际非言语交际不包括语言,而是包括了各种非语言的交际行为;非语言交际具有互动性,涉及信息的发出者和接受者的编码和解码过程;非言语交际是在特定情境中产生的,与语境有密切关系;非语言交际可能是有意的,也可能是无意的.2.非语言交际的功能有哪些〔 1〕传达真实的内在感情〔2〕营造交际印象〔3〕进行会话治理3.非语言交际与语言交际是什么关系非语言交际对语言信息起着重复、补充、代替、标准和否认等作用.4.体态语包括哪些人们的外貌服饰、面部表情、眼神交流、手势、姿势以及身体接触都是体态语,都参与了交际,是非语言交际的一局部.5.时间观念与文化之间有什么联系时间观念是非语言交际的重要维度, 也是价值观的表达.6.什么是单时制文化其特点是什么单时制文化中的时间是线性的,可以向前延伸到未来,向后延伸到过去.单时制文化的人们通过方案和预约来限制时间,在一段时间内只做一件事,强调准时、预约和最后期限.7.什么是多时制文化其特点是什么多时制文化并不把时间看做是线性的.多时制文化中的人认为时间围绕着生活,在同一时间内可以做多件事情.工作常常被打断,方案也常改变.身处多时制文化中的人,维系人际关系和谐远比遵守时间重要.8.人们对于空间的利用与文化之间有什么联系空间利用也是非语言交际的重要内容.空间利用方式表达了特定文化中人际关系的特点.六、文化适应概念提要:1.文化适应策略有哪些同化、别离、融合以及边缘化.2.文化适应是一个复杂、动态的开展过程.短期旅居者的跨文化适应过程分为哪几个阶段蜜月期、挫折期、恢复期和适应期.3.焦虑处理理论认为什么因素影响跨文化适应个体性格因素、社会支持、性别、民族、处理文化适问题的策略等.4.什么是文化休克文化休克是一种因失去了熟悉的社会交往符号而产生的心理焦虑.5.应对文化休克可采取什么策略应对呢广交朋友,建立良好人际关系;学习目的国的语言;了解目的文化的知识;做自己感兴趣的事情;参加社会文化活动;改变自己的思维.6.什么是文化适应假说第二语言教学领域的学者很早注意到了文化适应与第二语言学习的关系.Schuman(1986跟出了文化适应假说〞.他认为, 学习者只有适应了第二文化以后才能习得第二语言,文化适应的程度决定第二语言学习的程度.7.Schuman(198觎出的社会距离的概念是什么社会距离指的是学习者的原有文化与目的语文化之间的差异程度.七、跨文化的人际交往概念提要:1.人际关系与文化的联系表达在哪几方面不同文化间的朋友关系、人情关系、工作关系、与陌生人之间的关系都受到文化的影响.2.交往习俗与文化之间有什么联系在社会交往中,人们需要遵循社交礼仪和规那么,而这些规那么会因文化而异.一种文化中得体、礼貌的规那么到了另一种文化中可能是不得体的,甚至还造成了冒犯.了解不同文化的社交习俗和礼仪,对提升跨文化交际的有效性和得体性是非常有必要的.3.公共礼仪与文化之间有什么联系遵守公共秩序和礼仪是现代人的基本素养,也是一个国家文明程度的表达. 在跨文化交往中,了解和遵守不同文化的公共礼仪非常重要.不遵守公共礼仪会给人留下负面的印象,甚至引起跨文化交往中的冲突.八、跨文化人际交际的心理与态度概念提要:1.什么是刻板印象刻板印象又作成见〞与谊型观念〞,是指一个群体成员特征的概括性看法.2.刻板印象有什么特点〔1〕刻板印象是人们正常思维的一局部.〔2〕刻板印象是文化的一局部.〔3〕刻板印象的最大局限是以偏概全,无视个体差异.3.如何克服刻板印象〔1〕意识到刻板印象的存在.〔2〕改变懒惰和简化的思维习惯.〔3〕扩大与不同文化的人的接触范围.〔4〕试图寻找充分的证据和例外的情况.〔5〕对于来自其他文化的个人的行为的描述,应采用表达性语言,而不是对这一文化群体进行评价和简单概括.4.什么是偏见偏见是对一个群体的成员建立在错误而僵化的概括根底上的负面感情5.如何克服偏见〔1〕坦诚面对自己的偏见.〔2〕扩大与不同文化的人的接触范围.〔3〕参加课程学习和培训.〔4〕在交际中防止使用带有偏见或歧视色彩的表达方式,特别是对弱势群体要注意使用委婉而礼貌的称呼.6.什么是种族中央种族中央指的是在思考和评价别的文化时,把自己的文化放在一切事物的中央位置,并且以自己文化的框架作为衡量的标准.7.什么是文化相对主义文化相对主义是与种族中央主义相对的概念.它最早由美国著名人类学家弗朗兹博厄斯所倡导.其包括两个方面的内容.第一, 每种文化都有自己长期形成的独特历史, 其形态并无上下之分;第二,任何一个民族都有自己的社会思想、世界观和道德观,人们不应该用自己的一套标准来衡量其它民族的文化.。
跨文化交际知识点整理

跨⽂化交际知识点整理第⼀章.跨⽂化交际概论1跨⽂化交际汉语国际教育本质上是⼀种跨⽂化的活动。
新世纪如此⼴泛⽽深⼊的跨⽂化交际主要是受到以下因素的影响1.交通和通信技术的发展2.经济的全球化3.⼈⼝的流动4.⼴泛的国际交流与合作什么是跨⽂化交际?跨⽂化交际既是⼀种⼈类的社会活动,也是指⼀门研究跨⽂化交际活动的学科。
根据⼏个定义归纳出跨⽂化交际的重要特点:1.跨⽂化交际是不同⽂化背景的⼈们之间的交流;2.跨⽂化交际是通过象征符号来实现的;3.跨⽂化交际是⼀种动态的过程4.跨⽂化交际是⼀种双向的互动;5.跨⽂化交际的⽬标是创建共享的意义跨⽂化交际是不同⽂化背景的⼈们之间的交际,这⾥的跨⽂化交际实际上包含着两个层⾯⼀个层⾯是指不同国家和不同民族的⼈们之间的交际,例如中国⼈与美国⼈等另⼀个层⾯是指同⼀个国家或民族中,不同性别、年龄、职业、地域的⼈们之间的交际,例如男性和⼥性之间的交往就可以被看做是⼀种跨⽂化的交往跨⽂化交际的特点1.跨⽂化交际主要指⼈与⼈之间⾯对⾯的交流⾯对⾯的交流既包括了语⾔交际也包括了⾮语⾔交际,⽽且是⼀种双向交流和互动的过程2.跨⽂化交际中涉及很多差异性(陈国明)差异可以是⽂化传统、价值观、信仰等⽅⾯的差异,也涉及⾏为⽅式和习俗⽅⾯,如⼿势、⾐着、语⾔使⽤的差异,同时也涉及个⼈⽂化⾝份和社会⾓⾊⽅⾯的差异。
这些存在差异的因素相互作⽤,影响了跨⽂化交流的过程和结果3.跨⽂化交际容易引起冲突由于语⾔、交际风格、⾮语⾔⾏为、思维模式、社会准则、价值观等⽅⾯的差异,跨⽂化交际很容易产⽣误解和冲突4.跨⽂化交际的误解和冲突⼤多属于“善意的冲突”许多冲突往往不是出于⼈们恶意的动机,⽽是来源于⼈们良好的愿望。
在⾃⼰⽂化中得体⽽礼貌的⾏为到了另⼀种⽂化中却成了⽆礼的举动,善良的意图却产⽣了意想不到的误解和不愉快5.跨⽂化交际常常引起情感上的强烈反应很容易造成⼼理紧张,⼈们经常提到的“⽂化休克”就是形容在跨⽂化交际中产⽣的⼼理反应。
跨文化交际复习资料

第一章跨文化交际交际:往来应酬跨文化交际:具有不同文化背景的人从事交际的过程第二章文化的定义与特性1.文化的定义:1)人类在社会历史发展过程中所创造的物质和精神财富的总和2)考古学用语,指同一历史时期的不依分布地点为转移的遗迹、遗物的综合体。
3)所谓文化和文明乃是包括知识、信仰、艺术、道德、法律、习俗以及包括社会成员的个人而获得的其他任何能力、习惯在内的一种综合体。
4)历史上创造的所有的生活样式,包括显型的和隐型的,包括合理的、不合理的以及谈不上是合理的或是不合理的一切,他们在某一时期作为人们的潜在指南而存在。
2.文化的特性1)文化是人类所独有的,是区分人类和动物的主要标志。
文化是社会遗产,而不是生理的遗传。
2)文化不是先天所有,而是通过后天习得的。
3)文化中的大部分是不自觉的。
4)文化是人们行动的指南。
5)文化是动态的,文化的形态与一定的历史时期相联系。
第五章语言交际1.语言与文化的关系语言与文化有着密切的关系。
由于语言的产生和发展,人类文化才得以产生和传承。
文化影响语言,使语言为了适应文化发展变化的需要而变得更加精确而缜密。
语言既是文化的载体,又是文化的写照。
2.词义与文化1)语言要素:语音、语法、词汇语音与文化关系最不密切,语法次之,而关系最密切关系最直接的是词汇。
2)有的学者将词汇分为一般词汇和文化词汇(判断区分两种词汇)3.语用规则与文化1)语用规则语用规则就是讲话规则,指根据一定的交际对象、交际场合、交际目的等,对言语形式进行正确选择的规则,是语言的外部规则。
2)语用原则[1]会话合作原则量的准则质的准则相关准则方式准则[2]会话礼貌原则得体准则慷慨准则赞誉准则谦逊准则一致准则同情准则第六章非语言交际1.非语言交际,包括在交际的环境中人为的和环境产生的对于传播者和受传者含有潜在信息的所有的刺激。
2.体态语,是非语言交际的重要组成成分。
3.非语言交际还包括副语言、对时间与空间的利用、味道、颜色等。
跨文化交际复习资料

Key intercultural concepts and theoriesreviewI. Value FrameworkKluckhohn’s Five Basic Questions克拉克洪五个基本问题(文化维度)1. What is the character of innate human nature(人的本性)?= Human nature orientation2. What is the relation of humans to nature(人与自然的关系)?=Man-nature orientation3. What is the temporal (time) focus(时间焦点)of human life?=Time orientation4. What is the mode of human activity(人的活动方式)?=Activity orientation5. What is the mode of human relationships(人与人之间的关系模式)? =Social orientationHofstede’s Cultural 5 Dimensions Model霍夫斯泰德的文化五维度模型⚫Power Distance (PD)How inequalities are viewed and handled in the culture(strong hierarchical relationships versus egalitarian relationships)⚫Individualism/Collectivism (I-C)How individuals view themselvesAre they an individual striving for individual goals or a part of a collective group, where group harmony is important?⚫Uncertainty Avoidance (UA)How accepting of uncertainty is the culture?Masculinity/Femininity (M-F) Hard and SoftHow the culture values competitiveness/assertiveness (i.e., masculine traits) and cooperation/nurturing (i.e., feminine traits).⚫Long Term Orientation (Confucian Dynamism)This dimension accounts for people’s preference time frame.Do the people focus on long term goals or the more immediate, short term goals?⚫Indulgence/RestraintIndulgence stands for a society that allows relatively free gratification of basic and natural human drives related to enjoying life and having fun.Restraint stands for a society that suppresses gratification of needs and regulates it by means of strict social norms.II. Communication stylesPing-Pong style vs Bowling styleDirect vs indirectHigh involvement vs high consideratenessPerson-Oriented style vs Status-Oriented styleLow context vs high contextEdward Hall’s Theory on High and Low Context CulturesIII. Nonverbal communicationOverview of Nonverbal Communication1. Body Language•General appearance and dress •Gestures•Eye contact•Facial expression•Posture•Touching 2. Paralanguage•Silence•Pitch•Volume3. Environment Language•Space•TimeIV. Intercultural ConflictIntercultural conflict is the implicit or explicit emotional struggle or frustration between persons of different cultures over perceived incompatible values, norms, face orientations, goals, scarce resources, processes, and/or outcomes in a communication situation.Individualistic conflict lensOutcome-focused Content goal-oriented Doing-centered Self-face concernLow-context conflict styleCompetitive/dominating behaviors Conflict effectivenessCollectivistic conflict lensProcess-focusedRelational goal-oriented Being-centered Other-face concernHigh-context conflict styles Avoiding/obliging behaviors Conflict appropriatenessSapir-Whorf Hypothesis P146 沃尔夫假说“沃尔夫假说(Sapir –Whorf hypothesis)”,又称为“语言相对论(linguistic relativity)”是关于语言、文化和思维三者关系的重要理论,即在不同文化下,不同语言所具有的结构、意义和使用等方面的差异,在很大程度上影响了使用者的思维方式。
跨文化交际 复习资料

1、文化:cultureIt is that complex whole which includes knowledge, belief, art, morals, law, custom, and any other capabilities and habits acquired by man as a member of society.The Characteristics of Culture:Learned、transmitted、Subject to change、unconscious、integrated、symbolic、adaptive.2、跨文化交际:intercultural communicationIntercultural communication means the communication between people from different cultural backgrounds. It is communication between people whose cultural perceptions and symbol systems are distinct enough to alter the communication event.3、高语境文化:High-Context Cultures①Infer information from message context, rather than from content.②Prefer indirectness, politeness and ambiguity.③Convey little information explicitly.④Rely heavily on nonverbal signs.4、价值观:ValuesA standard by which members of culture define what is desirable or undesirable、good or bad、beautiful or ugly、acceptable or unacceptable. V alues are standards set by the members of a society.V alues are often highly contexted. V alues can change significantly over time. V alues can differ within one society and around the world.5、言语交际:verbal communication:It refers to any form of communication that is directly dependent on the use of language.非言语交际:Nonverbal communicationIt will be defined as the process by which nonverbal behaviors are used, either singly or in combination with verbal behaviors, in the exchange and interpretation of messages within a given situation or context.6、本地化:LocalizationThe process of adapting a product or service to a particular language, culture, and desired local “look-and-feel.”Aspects to be considered in localization: Language、Time zones、Money、National holidays、Local color sensitivities、Product or service names、Gender roles、Geographic examples 、Advertisements7、刻板印象:StereotypesA fixed general image, characteristic, etc. that a lot of people believe to represent a particular type of person or thing.Stereotypes are a form of generalization about some group of people, or a means of organizing images into fixed and simple categories that are used to stand for the entire collection of people. It is found in nearly every intercultural situation. The reason forthe pervasive nature of stereotypes is that human beings have a psychological need to categorize and classify.8、文化休克:Cultural shockIt is caused by the anxiety that results from losing all familiar signs and symbols of social intercourse.9、符号:SymbolA person,an object, an event, etc. that represents a more general quality or situation.1、猫头鹰的故事:①This is because Chinese and English native speakers assign different associative meanings to the same bird—owl.②Owl in China is the sign of bad luck. The mere sight of an owl or the sound of the creature’s hooting is enough to cause people to draw back in fear.But in English it is associated with wisdom. In children’s books and cartoons, whenever there is a dispute among birds or beasts, it is the owl that acts as judge.③The term dog elicits different feelings in these two cultures. In China gou(dog) often has derogative meanings, such as 狼心狗肺. But in West is considered the best friend of man, which is well established in their cultures. So the feel disgusted at eating dog meat.④Long(龙) is a symbol of the emperor in ancient China. It has been almighty to us Chinese. Today long is often identified with China or Chinese. But to the English—speaking people, the Chinese long has been rendered in English as “dragon”. Dragon is a fire—spitting monster, cruel and fierce that destroys and therefore must be destroyed.⑤In Chinese ,松、柏、鹤、桃stand for longevity. In English, they are just plants.2、气泡空间:①This is because each person has a “bubble” of space (territory). Studies show that people from South America, Arab countries, and many Asian countries have a smaller personal territory than do North Americans, British and Germans. In Mexican and Arab cultures, physical distance between people when engaged in conversation is very close. In order to feel comfortable while talking, what the Mexican does is to move closer, while what the North American does is to step back a little.②In Western counties, personal territory is highly valued. Each one has his/her own space at home or in office which should not be invaded. In public places, they have “temporary territory”, not be intruded upon either.③As is in the case of human behavior, the use of space is directly linked to the value system of different cultures. The Americans whose culture stresses individualism generally demand more space than do people from collectivistic cultures and tend to take an active, aggressive stance when their space is violated.3、家庭第一:①One of the reason that Annie could not understand Rosa is this::in American culture, the nuclear family is much more important to the individual than the extended family. Most Americans feel little responsibility toward their second cousins, and may never even have met them. Therefore, Annie was confused because Rosa put so much effort into helping “just” a second cousin.②But in Rosa’s culture there is not such a big difference between nuclear and extended family responsibilities. In some countries, the extended family is the main financial and emotional support for people in times of crisis. However, this is not so far most Americans, who rely more on friends, institutions, and professionals.③Another reason is their possession of different cultural values. Rosa felt that “family comes first”, which means that her own needs come second. Annie had a hard time understanding that point of view because in her culture the individual usually comes first. In the United States the person who can “make it on his own”without help from family is respected, although of course many people do get help from their families.④Because of these differences, it is sometimes difficult for people to understand and accept the way family members in other cultures seem to treat each other. It is important, however, to remember that families show their love in different ways. These differences sometimes make it hard to see the reality of family love in every culture in the world.4、男女之间的约会:①Blanca thought that Kevin was going to pay for her because he had invited her to go out, this was the American custom. But things are changing. One reason is that many more American women work today. Therefore, many men and women think it is unfair for men to always pay for everything when they go out.②Another reason is that some women say that if a man pays for them, they feel like they own him something. And some American women prefer to pay because they like to feel like an equal partner on a date. They don’t feel equal if they are taken places and paid for.③Blanca’s understanding that Kevin was going to pay for her is an example of a cultural assumption. Our cultural assumptions are so much a part of us that many times we cannot believe that the whole world does not see things as we do. Trying to understand cultural assumptions that other people make can help to explain their way of thinking and acting.④Most Hispanic parents assume the worst will happen if they let their daughters go out alone with a man. And the Hispanic assumption about women is that they will not be able to stop a man.。
跨文化交际复习资料.docx

1 .monochronic time (M Time) : It schedules one event at a time. In these cultures time isperceived as a linear structure just like a ribbon stretching from the past into the future.2.polychronic time (P Time) : schedules several activities at the same time. In theseculture people emphasize the involvement of people more than schedules. They do not see appointments as ironclad commitments and often break them.3.intercultural communication : is a face-to-face communication between people fromdifferent cultural backgrounds4.host culture is the mainstream culture of anyone particular country.5.minority culture is the cultural groups that are smaller in numerical terms in relation tothe host culture.6.subculture is a smaller, possibly nonconformist, subgroup within the host culture.7.multiculturalism is the official recognition of a country^ cultural and ethnic diversity.8.cross-cultural communication is a face-to-face communication between reprentativesof business,government and professional groups from different cultures.9・ high-context culture : a culture in which meaning is not necessarily contained in words. Information is provided through gestures, the use of space, and even silence. 10.low-context culture : a culture in which the majority of the information is vested in theexplicit code.11.perception: in its simplest sense,perception is ,as Marshall singer tells us/^the processby which an individual selects, evaluates,and organizes stimuli from the externalworld” In other words, perception is an internal process whereby we convert thephysical energies of the world into meaningful internal experiences.Non-verbal communicationIt refers to communication through a whole variety of different types f signal come into play, including the way we more, the gestures we employ, the posture we adopt, the facial expression we wear, the direction of our gaze, to the extent to which we touch and the distance we stand from each othe匚• IndividualismIndividualism refers to the doctrine that the interests of the individual are or ought to be paramount, and that all values, right, and duties originate in individuals. It emphasizes individual initiative, independence, individual expression, and even privacy.13> ParalanguageThe set of nonphonemic properties of speech, such as speaking tempo, vocal pitch, and intonational contours, that can be used to communicate attitudes or other shades of meaning.12.人际交际interpersonal communication: a small number of individuals who are interactingexclusively with one another and who therefore have the ability to adapt their messagesspecifically for those others and to obtain immediate interpretaions from (hem•指少数人之间的交往他们既能根据对方调整自己的信息,又能立即从对方那里获得解释。
跨文化交际复习资料

第一章跨文化交际概述第一节文化、交际和语言1.“文化”的定义这个概念的内涵、外延差异很大,所以文化有广义和狭义之分。
①广义文化的内部结构包括物态文化、制度文化、行为文化、心态文化四个层次。
物态文化层是人类的物质生产活动方式和产品的总和,是可触知的具有物质实体的文化事物。
饮食、服饰、建筑、交通、生产工具以及乡村、城市等。
制度文化层是人类在社会实践中组建的各种社会行为规范构成,行为文化层是人际交往中约定俗成的以礼俗、民俗、风俗等形态表现出来的行为模式。
以民风民俗形态出现,见之于日常起居动作之中,具有鲜明的民族、地域特色。
心态文化是人类在社会意识活动中孕育出来的价值观念、审美情趣、思维方式等主观因素,②狭义文化指意识形态所创造的精神财富,包括宗教、信仰、风俗习惯、道德情操、学术思想、文学艺术、科学技术、各种制度等。
专注于精神创造活动,所以又被称作“小文化”。
2.定势(文化定势)的定义、分类及成因(1)定义:定势指不同社会群体“在人们头脑中的形象。
定势概念应用到跨文化交际上后,称为文化定势。
文化定势指人们在跨文化交际研究或跨文化实际交往中对不同文化背景的民族和国家成员的笼统的,简单的看法,或指一个群体对另一群体成员按某种先入为主的标准或尺度的概括的、形象化的认知。
这些标准或尺度带有较大的主观性,是一种思维方式,一种无视群体内部存在差异、无视普遍性还存在特殊性的思维方式。
(2)分类文化定势可分为“自定势”和“他定势”两类。
前者是指某一个社会和文化群体对本群体共同认可的价值和行为特征普遍性、概括性的表述,这些价值在跨文化交际研究中也常常被称为“自我图像”。
本群体成员往往会不加反思地对这些价值观和行为特征做出简单的认同。
后者是指某一社会和文化群体对另一社会和文化群体的价值观和行为特征的共同认定,也常常被称作“他者图像”。
(3)成因社会和个体。
从孩子出生开始便不断经历着各种各样的教育。
家庭教育,孩子关于世界的认知里就自然而然地打上了父母文化定势的烙印。
- 1、下载文档前请自行甄别文档内容的完整性,平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益,请联系客服反馈,我们会尽快为您处理(人工客服工作时间:9:00-18:30)。
跨文化交际复习资料Unit 1&2Reviewing Papers for Intercultural CommunicationUnit 1&2I. Keywords(1) Sender/Source: A sender/source is the person who transmits a message.(信息发出者/信息源:信息发出者/信息源指传递信息的人。
)(2) Message: A message is any signal that triggers the response of a receiver.(信息:信息指引起信息接受者反应的任何信号。
)(3) Encoding: It refers to the activity during which the sender must choose certain words or nonverbal methods to send an intentional message. (编码:编码指信息发出者选择言语或用非言语的方式发出有目的的信息的行为。
)(4) Channel/Medium:It is the method used to deliver a message. (渠道/媒介:渠道/媒介指发送信息的方法。
)(5) Receiver: A receiver is any person who notices and gives some meaning to a message. (信息接受者:信息接受者指信息接收者是指注意到信息并且赋予信息某些含义的人。
)(6) Decoding: It is the activity during which the receiver attaches meaning to the words or symbols he/she has received.(解码:解码指信息接受者赋予其收到的言语或符号信息意义的行为。
)(7) Feedback: The response of a receiver to a sender’s message is called feedback.(反馈:反馈指信息接收者对信息源信息所做出的反应。
)(8) Noise: It is a term used for factors that interfere with the exchange of messages, including external noise physiological noise, psychological noise and semantic noise.(干扰:干扰指妨碍信息交流的各种因素。
包括外界干扰,生理干扰,心理干扰和语义干扰。
)(9) Context: A context is the setting or situation within which communication takes place , including physical context, social context and interpersonal context.(语境:语境指交际发生的环境,包括自然语境,社会语境和人际语境。
)II. Definition of some terms1. Culture: From intercultural perspective, culture is a system of shared beliefs, values, customs, behaviors and artifacts that the members of a society use to cope with the world and with one another that are transmitted from generation to generation through learning.2 Intercultural communication: It refers to the communication between or among people from different cultures. More precisely, it is the communication between peoplewhose cultural perception and symbol system are distinct enough to alter the communication event.( 跨文化交际:跨文化交际指的是那些在文化认知和符号系统上存在差异的人们之间的交际。
这些差异足以改变整个交际事件。
)3. International communication: it takes place between nations and governments rather than- 1individuals; it is quite formal and ritualized. (国际交流:国际交流是指发生在国家和政府之间而非发生在个人之间的交际;此种交际非常正式和仪式化。
)4. Interracial communication: It occurs when the sender and the receiver exchanging messages are from different races. (跨种族交际:跨种族交际是指交流信息的信息源和信息接受者来自不同的种族的交际。
)5. Interethnic communication: It is the communication between or among people from different ethnic groups in a country or culture.(跨民族交际:跨民族交际是指来自一个国家或文化内部的不同民族群体的人们之间的交际。
)6. Intracultural communication: it is defined as communication between or among membersof the same culture.(文化内交际:文化内交际是指同一文化内部的成员之间的交际。
)III. Key Points(1) The 3 characteristics of culture●Culture is coherent●Culture is learned●Culture is the view of a group of people3 things culture does●Culture ranks what is important●Culture furnished attitudes●Culture dictate how to behave(2) The nine components of communication.(3) The definition of intercultural communication.(4) The forms of intercultural communication.International communication, Interracial communication, Interethnic communication, Intracultural communication.IV. Difficult Points(1) Distinct perspective definition of Culture(2) The characteristics of Communication.(3) How to understand Communication(4) Relationship between culture and communicationReferences:1)Culture is a powerful human tool for survival, but it is a fragile phenomenon. It can be defined from distinct perspectives;●From Intellectual Perspective●From Anthropologic Perspective●From Psychological Perspective●From Social Perspective●From Intercultural Communication Perspective2)The following are some of the most distinctive features listed in the literature on communication.Communication is dynamicCommunication is an on-going activity. In any communication event, the sender and the receiver of messages constantly shift from being encoders to decoders and the messages also change in each turn of interaction.Communication is interactiveCommunication is always done in two ways: the source sends messages to the receiver andthe receiver responds to the message received and sends his message or response to the source. Thus the source and receiver are in a reciprocal situation attempting to influence one another in the process. What the influences are and how the influences function are among the major concerns of intercultural communicators.Communication is both verbal and non-verbalSpeech is only one of the channels that messages are transmitted. We do not have to say everything we intend to communicate in words. We use our body, signs, and even clothing to showothers what we have in our minds. According to statistics most part of our communication is done by non-verbal means.Communication can be either intentional and unintentionalIntention is not a necessary condition for communication to take place. A sigh of frown accompanying speech, if noticed by the receiver, may also carry unintended messages to the receiver. For the two parties involved in the communication process, any behavior of one interlocutor, intentional or unintentional, can produce certain effects and generate certain meanings to the other. To complicate the matter, very often we are unconscious of the message sent and the effect it has produced. Therefore, unexpected results may arise.Communication is rule-governedThough communication is a complex process, there are still rules for speakers to follow as tohow messages are constructed and interpreted. The patterns, however, are crucially defined. To study communication and intercultural communication in particular is , to a large extent, to discover the patterns that regulate communicative behavior of the interlocutors. If the patterns are shared and understood, any communication will become easy and effective.Communication depends on the use of symbolsSymbols or codes are the basic ingredients of communication. Symbols may take the form of written or spoken words, body signs, Braille, an object like a picture or a dress, color, and many other symbols that represent certain meanings to whoever recognize them and make sense of them.All cultures use symbols, but they usually attribute different meanings to the same symbol and may use different symbols to mean the same. Competent intercultural communications, therefore, must learn to “read” the symbols used by their interlocutors and understand the exact messages.Communication is irreversibleCommunication can not be retrieved---- the message delivered and interpreted by the receivercan never be taken back. Though we can modify our message, the effect produced by the original message still remains. The implication is that improper communicative behavior may have serious consequences.Communication takes place in both a physical and a social contextCommunication does not take place in a vacuum. We interact with other people withinspecific physical surroundings and under a set of specific social factors. The physical surroundingsserve t to be communicated, as the background of our interaction and, to a large extent, define what we communicate and how we do it. In addition, the symbolic meaning of the physical setting may contribute to the meanings intended. The social context sets the interlocutors in various social relationships. How people relate to one another will determine both the form and content of communication. Physical and social context together define the actual practice of communication: what to be communicated, where, when, with whom and how it is realized.3) Communication: the Process of Understanding and Sharing MeaningThe word communication is used in a variety of ways. Before we use the term any further, we should establish a common understanding of its definition. Communication comes from the Latin communicare, which means to make common. This original definition of the word is consistentwith the definition of communication used in this text.In this text, communication is defined as the process of understanding and sharing meaning. Communication is considered a process because it is an activity, exchange, of set of behaviors—not an unchanging, static product, in which we participate. David Berlo, a well-known communication figure, probably provides the clearest statement about communication as a process.Berlo wrote: If we accept the concept of process, we view events and relationships as dynamic, ongoing, ever-changing, and continuous. When we label something as a process, we also mean that it does not have a beginning, an end, a fixed sequence of events. It is not static, at rest. It is moving. The ingredients within a process interact, each affects all of the others.What is an example of how a process operates in everyday communication? Picture two students passing on the sidewalk between classes and exchanging a few sentences.last long after the words stop.Communication is a process that requires understanding. Your professor asks, what is the ontogeny of your misogeny? You hear the words, but you may not be able to understand or interpret them, An Asian student who has to struggle with English as a second language may have the same trouble with words that most Americans regard as easy to understand. Understanding, or grasping, the meaning of another person’s message does not occur unless the two communicators can elicit common meanings for words, phrases, and nonverbal codes. The importance of this kind of understanding was emphasized by humanistic psychologist Carl Rogers in his book OnBecoming a Person., He wrote, I have found it of enormous value when I can permit myself to understand another person.In addition to understanding, communication involves sharing. Consider the popular use ofthe word sharing. We share a meal, we share an event, we share a sunset. Sharing is a gift that people exchange. We can also share with ourselves when we allow ourselves time to relax anddaydream, time to consider who we are and what our goals are. We share with others when we talk to them alone or in larger groups. Regardless of the context, communication involves sharing.What exactly is understood and shared in the communication process? When you use language for expression, meaning is the shared understanding of your feelings. When you use language for pragmatic purposes, meaning is the appropriate response that indicates the message wasunderstood. For example, you ask for a drink, and the other person gives you one. Meaning is the message you construct in your mind as you interpret the message sent.4) Culture and CommunicationUnderstanding the intertwined relationship between culture and communication is crucial tointercultural communication. On the other hand, culture conditions communication. First of all culture is the foundation of communication. Without the sharing and understanding between speakers, no communication is possible. Secondly, culture dictates every stage of thecommunication process. We communicate the way we do because we are raised in a particular culture and learn its language, rules and norms. What we say, what gestures we use, with whom we talk, when and how to talk are all determined by our culture. On the other hand, communication had made the development of human culture possible and it is through communication that culture is transmitted from one generation to another. At the same time, culture is learned through communication. We acquire our membership of culture mainly through socialization with other members of our culture and this socialization is realized by interacting with different social groups: families, friends, neighbors, teachers, colleagues, etc. without socialization through communication, the learning of culture is totally impossible.Culture and communication are said to be like Siamese twins, one is inseparable from the other; the understanding of one demands the understanding of the other and the changes to onewill cause changes in the other. If the culture is different, the communicative patterns in thatculture will different too. The major task of intercultural communicators is to find out how culture and communication condition and transform one another so that real understanding can be achieved among intercultural interactions.。