宴会预定 对话

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餐馆预定及服务沟通话术

餐馆预定及服务沟通话术

餐馆预定及服务沟通话术在繁忙的现代生活中,人们越来越喜欢外出就餐,享受美食的同时也减轻了自己的厨房负担。

而要顺利地在餐馆预定并获得满意的服务,良好的沟通话术是至关重要的。

本文将介绍几个餐馆预定及服务沟通的技巧和方法,帮助读者更好地与餐馆进行交流和预约。

首先,餐馆预定的话术是非常重要的。

当你拨打餐馆电话预定时,可以用以下对话作为参考:顾客:您好,我想为今晚订一张桌子。

服务员:好的,您是几位客人呢?顾客:我们一共是四个人。

服务员:好的,我为您留下了四人桌。

请问您需要什么时间进餐呢?顾客:大约七点半左右,可以吗?服务员:没问题,七点半为您预留了桌位。

请问需要什么特殊要求吗?顾客:我们有一个朋友对某些食物过敏,请问有没有相关的菜单或者可供选择的食物?服务员:非常抱歉,我们这里没有单独的过敏菜单,但是我们可以根据顾客的要求,尽量适应他的饮食需求。

请问该顾客对哪些食物过敏?顾客:他对海鲜过敏。

服务员:好的,我会通知厨师,并确保不会有任何海鲜食材放入他的菜肴里。

谢谢您的告知。

通过这个对话,顾客和服务员之间建立了相互了解和信任的基础。

顾客清楚地向服务员表达了自己的需求,服务员也逐一回应并处理了顾客的要求。

而在用餐过程中,如果遇到了一些问题或者需要额外的服务,良好的沟通和表达也是必不可少的。

以下是一些常见的餐馆用餐沟通话术的例子:顾客:服务员,我点的这道菜好像不够熟,可以再煮一下吗?服务员:非常抱歉让您不满意。

我会立刻将您的需求告知厨师,为您重新烹饪这道菜。

顾客:服务员,我点的这杯咖啡温度不够热,可以帮我重新冲一杯吗?服务员:非常抱歉给您带来不便。

我会告知咖啡师,确保为您重新冲泡一杯热度合适的咖啡。

顾客:服务员,我还没点菜就等了很长时间了,可以尽快帮我处理吗?服务员:非常抱歉您等待这么长时间。

我会尽快通知厨师,为您加快处理您未点菜品的速度。

通过这些对话,顾客表达了自己的需求,服务员则根据顾客的要求做出了积极的回应。

餐厅预定英语对话阅读

餐厅预定英语对话阅读

餐厅预定英语对话阅读情景对话是英语学习中不可或缺的一个环节。

在初中英语课堂中,教师应尽可能地为学生设置一些语言活动情境,让学生在情境中培养兴趣和自信心,获取语言的知识。

店铺整理了餐厅预定英语对话,欢迎阅读!餐厅预定英语对话一侍者:How may I help you?能为您做点什么?迈克:Yes. I'd like to reserve a table for dinner.您好.我想预订一张桌子吃饭.侍者:How big a group are you expecting?您大约有多少人?迈克:Six.六个人.侍者:Would you like to reserve a private dinning room?您需要定一个私人的隔间吗?迈克:That sounds like a good idea.这主意不错.侍者:All right. May I have your name, sir?好的先生能留下您的姓名吗?迈克:My name is Mike.我叫迈克.侍者:What time will you be arriving?您几点能到呢?迈克:Around 7:30 PM.大约下午七点半吧.侍者:All right, we have reserved a private dinning room for you at 7:30 PM. Thanks for your calling.好的.我已经为您定了私人的隔间.七点半可以确保为你准备好.感谢您打来电话订餐.迈克:Thank you very much.谢谢.餐厅预定英语对话二A: I'd like to reserve a table for three at 7:00 this evening.我想要订一张今晚7:00三个人的桌位。

B: Let me check. Hold on, please. Yes, that's fine. Smoking or nonsmoking area?我来查查看。

酒店预订模拟会话

酒店预订模拟会话

酒店预订模拟会话第一篇:酒店预订模拟会话预定模拟对话预订员:您好,XXX餐厅,我是预订员XXX,很高兴问您服务客人:你好,我想预定今天晚上的十人餐桌预订员:好的,没问题。

请问怎么称呼您客人:我姓张预订员:好的,张先生,您需要预定包间吗客人:是的,我们不希望太嘈杂预订员:好的,张先生。

为了给您提供更优质的服务,我们的包间有一定的收费。

根据您消费的金额,我们的收费标准也不同:500元以下,包间费是50元一次,消费500元以上免去包间费。

客人:好的,可以接受预订员:好的,谢谢。

那就给您安排在桃园厅可以吗?这个厅是位置比较靠后,比较安静。

客人:很好,谢谢。

预订员:因为您人数刚好一桌,那您是先定菜单呢还是临时随机点菜?客人:随机点预订员:好的,请问最迟什么时间您和您的客人可以到?客人:大概6点钟预订员:好的,您预订了今晚6点桃园厅10人晚餐,菜单到时候再定。

对吗客人:是的预订员:顺便告诉您,餐位我们最晚可以为您保留到晚上6点半,可以吗?客人:可以预订员:非常感谢您在XXXXX餐厅订餐,您的联系方式是?客人:138…………预订员:谢谢,您还有其他要求吗?客人:没有了,谢谢,再见预订员:恭候您的光临,再见酒店预订协议书甲方:乙方:地址:地址:电话:电话:经甲乙双方协商同意,现就晚宴预定事宜,达成以下共识:一、宴会预订1、年月日()甲方在大酒店楼厅根据乙方要求预留宴会场地,并提供相应的器材舞台等服务,宴会厅预定桌,预留桌,预留的桌如果不消费则乙方不用付款。

2、宴会桌数及具体要求乙方已与甲方协商,宴会标准按元/桌标准执行。

标准菜单见附件,如果甲方菜单有调整的,须征求乙方同意方可更换。

二、订金为保障双方权益,乙方预付人民币元整(不计息),作为场地预留订金。

订金收据号码为:。

三、其他约定乙方在签订正式宴会协议后,甲方要全力保证乙方宴会的正常举行,如因甲方原因给乙方造成的任何损失,都应当由甲方负责赔偿。

另外甲方要给乙方提供便捷,在甲方的酒店电子屏上打上乙方晚会名称,并积极配合乙方的宴会顺利举行,配备必要的服务人员。

关于餐厅预订的英语对话

关于餐厅预订的英语对话

关于餐厅预订的英语对话 在⼤部份城市⾥,餐厅健康的调查深埋在政府档案堆⾥或复杂的资料库中,不⻅天⽇。

⼩编精⼼收集了关于餐厅预订的英语对话,供⼤家欣赏学习! 关于餐厅预订的英语对话1 (Clerk:接电话的职员;Me:我。

) Clerk:Hello,this is Susanin***(餐厅名).How may I helpyou? 职员:你好,我是***餐厅的Susan,请问有什么可以帮您? Me:Hello,Can I make a reservation forbrunch/lunch/dinner tomorrow? 我:你好,我想预定⼀下明天早午餐/午餐/晚餐的位⼦。

Clerk:Sure,for how many? 职员:好的,请问多少⼈。

Me:For a party of two, please. 我:两个⼈。

Clerk:At what time would you like to come? 职员:您想什么时候来呢? Me: Around 7:30 p.m. Is it available? 我:晚上7:30左右,那时有位⼦么? Clerk: Let me check….Hmm…Yes,it is! What is yourname please? 职员:我要查⼀下。

恩。

有的。

请问您贵姓? Me:XXX 我:某某某 Clerk: Can I have your phone number,please? 职员:您的电话号码是多少? Me:XXX 我:********** Clerk: Perfect. Please note that we will only holdyour reservation for 15minutes. 职员:好的。

⿇烦您知道⼀下,我们最多帮你把你的位⼦多留15分钟。

Me:Got it! See you then. Thank you. 我:好的,知道了。

中餐英语场景对话

中餐英语场景对话

中餐服务英语(情景对话)A. Accepting reservations 接受订餐1. W: Good morning。

Jade River Restaurant。

May I help you?早上好,玉常春暖餐厅,能为您服务吗?G:I'd like to make a reservation for this evening.我想预定今天的晚餐。

W:For what time, sir?先生,什么时间?G:6:306:30W: And for how many people?请问有几位?G:4。

4个人。

W:All right. A table for four。

May I have your name,please?好的,一张桌子4位客人。

能告诉我您的姓名吗?G:Wilson。

Peter Wilson.Wilson。

Peter Wilson。

W: Could you spell it for me , please.能告诉我怎么拼写吗?G:W-I-L—S-O—N。

W-I—L-S-O-N。

W: May I repeat _ a table for four for 6:30 this evening for Mr。

peter Wilson?请让我重复一遍:peter Wilson 先生预定今晚6点30分一张桌子4位客人,对吗?G: That’s right.正确。

W: Would you like me to book you a table by the window?您要预定靠窗边的座位吗?G:Well,we’d prefer a private room. Is there a minimum charge?我们想要一间独立房间,有最低消费吗?W:Yes, our minimum charge is RMB 2000 yuan。

有的,最低消费是人民币2000元。

G:OK. That's fine。

宴会预订话术流程范文

宴会预订话术流程范文

宴会预订话术流程范文下载温馨提示:该文档是我店铺精心编制而成,希望大家下载以后,能够帮助大家解决实际的问题。

文档下载后可定制随意修改,请根据实际需要进行相应的调整和使用,谢谢!并且,本店铺为大家提供各种各样类型的实用资料,如教育随笔、日记赏析、句子摘抄、古诗大全、经典美文、话题作文、工作总结、词语解析、文案摘录、其他资料等等,如想了解不同资料格式和写法,敬请关注!Download tips: This document is carefully compiled by theeditor. I hope that after you download them,they can help yousolve practical problems. The document can be customized andmodified after downloading,please adjust and use it according toactual needs, thank you!In addition, our shop provides you with various types ofpractical materials,such as educational essays, diaryappreciation,sentence excerpts,ancient poems,classic articles,topic composition,work summary,word parsing,copy excerpts,other materials and so on,want to know different data formats andwriting methods,please pay attention!宴会预订话术流程范文。

1. 欢迎问候。

"您好,欢迎致电[酒店/餐厅名称],我是[您的姓名]""感谢您的来电,请问您是预订宴会吗?"2. 了解客户需求。

餐饮服务英语对话

餐饮服务英语对话

餐饮服务英语对话The document was prepared on January 2, 2021餐饮服务:为了方便掌握学习情境内容,我们通过五个情境来学习Model 1:Table Reservation 用餐预订服务Model 2:Receiving the Guest in the Restaurant 接待客人用餐Model 3:Taking orders 点菜Model 4Serving Dishes 上菜Model 5Pay the bill 付账Model 1:Table Reservation 用餐预订服务技能要点1. When the guests ask you to reserve为什么而保留 for him , you must paymore attention注意要做某事 to ask him to the table or private room.当客人要求你为他订餐时,要注意询问他是要订餐台还是要包间.2. Ask the guest about the information of the table reservation:从客人那里获得下列用餐信息:The number of the person就餐人数Table in the lobby or a private room 大堂的餐台还是包间The demands for the table or the private room 对餐台还是包间的要求,如靠窗吸烟等需求The time of arrival 宾客到达的时间Under whose name the reservation is made and contact telephone number or the room number.订餐者姓名联系电话号码或房号.3. Confirm.确认.4. Express your expectation to the guests.表达对客人的期盼.餐厅常用口语1. 查看座位Just a moment, please. I’ll check the availability for you.请稍等,我来为您查查是否有空位.2. 座位已满I’m afraid we’re fully booked for that time.恐怕那个时间餐位已经订满了.3. 变更时间Is it possible for you to change the time您是否可以换个时间呢4. 座位选择Would you like a table in the lobby or in a private room您是喜欢大厅的餐台还是包间呢6. 桌位要求And can I booking a table by the window您可以为我留一张靠窗的桌位吗7. 询问要求Any special requirement有什么特别要求吗8. 预订已满I’m afraid that table is reserved for 8 .恐怕那张桌已经被预订了.⑴Table Reservation 餐桌预订场景:Mr. Smith wants to have the dinner with his friends tonight. So he called the IAP to order.斯密斯先生将在今晚与他的朋友用餐所以他致电给IAP做预定.C=Caller打电话询问的客人 W=Waiter 服务生C: Hello. Is this IAP 你好,请问是陶乐咖啡厅吗W: Yes. May I help you 是的,需要我效劳吗C: Yes, I’d like to reserve a table for tonight, please. 我想预定今晚的座位.W: Certainly. Sir. How many people, Please 好的,请问共有几位C: Six. 六位.W: At what time can we expect期待 you 请问几点光临C: Oh, at 7:00 tonight. 噢,今晚七点.W: Would you like a table in the main restaurant or in a private room, sir 先生,请问您想订大厅还是包房呢C: The main restaurant will be fine. 大厅的席位就可以了.W: Certainly, sir. A table for six at 7 tonight. May I have your name and telephone number, please 好的,今晚七点钟,六个人的餐桌.可以告诉我您的姓名和电话吗C: Sure. It’s John Smith and my number is .当然可以.我叫约翰.史密斯,电话号码是.W: Thank you very much, Mr. Smith. Let me repeat your reservation: you book a table for six at 7 o’clock tonight and your phoI right非常感谢您,史密斯先生.请让我重复您的预定:是对的吗C:Yes, it is是这样的.W: My name is Ivy and we look forward to seeing you.我叫Ivy,非常期待您的光临.C: See you tonight. Goodbye. 晚上见.W: Goodbye. 再见.⑵A Private Room Reservation包厢预订-中餐厅实用对话Practical DialoguesMr. Smith will have the dinner with his customers. He called the PP to reserve the private room.斯密斯先生将和他的客户用晚餐,他致电给乐宫预定一个包厢.C=Customers 顾客 W=Waiter 服务生W: Hello PP. this is Miss. Sue speaking .Can I help you您好,乐宫. 我是Sue,有什么可以帮到您C: May I have a private room for this afternoon 我想订个包房.W: Yes. I’ll arrange that for you. Can I have your name, please可以,我给您安排.请问您的名字是C: John Smith. 约翰史密斯.W: Mr. Smith, how many guests 史密斯先生,有多少客人C: Five. 五位.W: And then, when are you coming 什么时候来就餐呢C: At 7 o’clock this afternoon. Is it OK 今天下午7点,行吧W: OK. Do you have any special requirements I mean for vegetarians or something else.可以,您有任何特殊的要求吗比如是素食者或其他什么特殊的C: Oh, I see. I’d like it. My guests are all vegetarians素食者.喔,可以,我喜欢.我朋友都吃素食.实用词汇和术语技能要点1. Ask the guests if they have a reservation or not. If “yes”, lead them to the booked table. If “no”, ask them the number of people, and escort them to choose a table for them.问清有否预留座位.如果有,领位到预订的餐台;如果没有,询问有几位,然后引领为人挑选合适的餐台.2. When the guests are going to seat, arrange them take their seats as soon as possible. Arrange the tea or some drinks immediately立即.入座时,安排客人尽快就座,并及时安排茶水或是饮料.3. After the guests are seated, give them the menu. 在客人坐定后,才上菜单.常用句子口语1. 问侯客人Good evening, sir. Welcome to our restaurant. 先生,晚上好,欢迎光临本餐厅.2. 祝福用语Have a good evening. 祝您有个愉快的夜晚.3. 等待用语Now would you please take a seat and wait over there 您先在那边坐下来等好吗4. 指导宾客We have a window table reserved for you. 我们为您保留了一张窗边的桌子.5. 建议换桌What about the one which is close the window 有一张靠窗的桌子您觉得合适吗6. 安排宾客We will arrange the seat you very soon. 我们将尽快安排您入座.7. 儿童服务Would you like a high chair for your child 要不要给您的孩子拿一张高椅呢⑴Receiving the Guest with a Reservation 接待有预订的客人Betty has reserved the table. Now she and her friend went to the restaurant. The host received them.贝蒂已经预定了座位,现在她和她的朋友来到了餐厅,咨客迎接了她们.W=Waiter C= BettyW: Good evening. How are you today 晚上好.您今天好吗C: it’s ok, thank you. 很好,谢谢你W: Do you have a reservation 请问您有预定座位吗C: Yes, we do. A reservation for two under Smith. 有,我们订了两位.是以史密斯的名字订的.W: Just a moment, please… Here it is 7:00 . Betty Smith, two, non-smoking非吸烟区.请稍等一下.----有的,在这儿,晚上7:00,贝蒂-史密斯,两个人,不抽烟.C: That’s us. 是我们,没错.W: Right this way, please. 这边请.⑵Receiving the Guest without a Reservation 接待没有预订的客人Mr. White and his wife went to the restaurant to have the dinner. But they have no reservation. The waiter receiving them and escort them to choose the table that fits them. 怀特夫妇来到餐厅用餐可是她们没有用餐,服务员接待了她们并且帮助他们选择了合适的座位.W=Waiter B=BakeW: Good evening, sir and madam. Welcome to our restaurant. Do you have a reservation晚上好,先生、夫人.欢迎到我们酒店.有预定吗B: I’m afraid I haven’t. Do you have a table for two没有. 有双人桌吗W: I’m sorry to say that we don’t have any vacant seat at this moment. Would you please wait in the lounge for about five minutesI’ll seat you if the table is ready.对不起,目前我们没有空的. 请在休息室等大约5分钟好吗桌子准备好了我就安排你们. B: It sounds nice. Nancy, let’s go to the lounge then.好吧,南希,我们去休息室.Five minutes later 5分钟后W: I am sorry to have kept you waiting, sir and madam. Now we have a table for you. This way, please. 对不起,让你们久等了,先生、夫人.现在为你们准备了一张桌子,请这边走好吗客人入座后W: What kind of drink would you like tonight 今晚您想喝点什么B: Green tea, please. 请拿杯绿茶吧W: I’ll bring them to you right away. 我一会就拿来.Model 3:Taking orders 点菜技能要点1. The order of the western dishes begins from the host or hostess generally. If the host wants the guests order by themselves, begins from the first guest by the right to the host or hostess. Usually, men order for the women. The ladies don’t order.西餐点餐的顺序一般从主人或者女主人开始.如主人示意请宾客分别点菜,则从主宾主宾一般坐在男主人或女主人的右边开始.一般男生为女士点菜,女士不直接接受点菜.2. Pay more attention to asking the guest about his demands in detail of the order when you take the order. So the chef can cook by his demand.需求在接受点菜时,必须问清客人的需求,以便厨师按客人的口味进行烹饪.3. After ordered the food or beverage, the waiter should read the meal the guest ordered one by one.当客人点完食物或饮料后,点菜员要一道一道地报点他们点的菜.点餐常用句1. 主动服务Shall I make a recommendation 需要我推荐吗2. 建议顾客How about something to drink 来点饮料怎么样3. 续杯提醒Does that come with refills 可以续杯吗4. 准备点菜Are you ready to order now, sir 先生您准备点菜了吗5. 开始点菜I’d like to try the chicken, please. 我想试试鸡肉.6. 推荐菜肴Why not try the XXX 干嘛不试试XXX7. 询问菜单Is there a set menu for lunch 有午餐的套饭菜单吗8. 特色菜推荐It’s the specialties of our restaurant. 这是我们餐厅的特色菜.9. 时间说明Your dish takes ten minutes to prepare. 您的菜需要十分钟准备.10. 后续服务What will you have to follow the soup 喝完了汤,您要吃什么11. 询问客人的口味Would you like it rare, medium, or well-done 点牛排时您喜欢煮得生一点儿,中等程度,还是老一点儿12. 表示抱歉I’m sorry, there are no xxx. 很抱歉,没有XXX了.14. 提供餐类We have both buffet-style and a la carte dishes, which would you prefer我们有自助式和点菜式,您喜欢哪一种15. 今日特色Do you have today’s chef’s dish 今日有推荐菜吗Taking a la cart Orders for Western Food 西餐点菜服务场景:Tom wants to taste western food this evening. He comes to a restaurant to have a western dinner. But he has no reservation.汤姆今晚想吃西餐,他去到餐点准备用餐可是他没有预定.W=Waitress H=Hostess J=Tom JonesH: Good evening. Welcome to our restaurant. Have you made a reservation晚上好,欢迎到我们餐厅来,请问您有预订吗J: No, we haven’t. 没有.H: Three people 是三位吗J: Right. 是的.H: This way, please. How is this table 这边请.这个位置怎么样J: It’s fine. 很好.H: Thank you. Take your seat, please. 谢谢.请坐.W: Good evening. May I take your order now 晚上好,可以点餐了吗J: Do you have any specialties 您有什么特色菜推荐吗W: Yes, you can try our appetizer called smoked, it taste very delicious.是的,您可以尝试一下我们的头盘-熏三文鱼,吃起来很美味.J: For an appetize r开胃菜/头盘, smoked salmon. 来一道开胃菜,熏三文鱼. W: Do you need order salad And which dressing you want您需要点沙拉吗配什么酱汁J: we’d like three large fruit salads with balsamic and vinaigrette dressing.我们需要三份大的水果沙拉配香脂醋汁和油醋汁.W: What soup would you like 要什么汤J: Fish soup, French style. 法式鱼汤.W: And, for the main course 请问要什么主菜J: Two T-Bone Steaks and a rump steak. 两份T 骨牛排,一份牛腿排.W: How would you like your steak done 牛排要几分熟J: Medium- well. 七分熟.W: What kind of sauce would you want 要哪种酱汁J: Black pepper and mushroom cream sauce.黑椒汁和奶油蘑菇汁.W: Would you like some vegetables 要些蔬菜吗J: The curried vegetables. 咖喱蔬菜.W: Anything for dessert 需要甜点吗J: Strawberry ice cream for all. 每人一份草莓冰激凌.W: Anything else 还需要别的吗J: No, I’m afraid that’s all. 不,已经足够了.Model 4:Serving Dishes 上菜1. After the guests almost have arrived, you can ask them politely: “Excuses me, may I serve you”客人基本到齐后礼貌询问是否可以上菜“打扰一下,请问可以上菜了吗”2. Before serving dishes, called the correct names of the dish. “Hello,this is ……, please enjoying”上菜品前,清晰正确报出菜名,“您好,这是……,请慢用”3. If the guests need divide the dishes, at first, you should ask them: “would you need to divide your dishes”如果需要分菜,先询问客人“请问是否需要分菜”4. After serving the last dish, you should tell the guests: “This is the complete course.”当上最后一道菜时,低声告诉客人“您好,菜已上齐”上菜常用句1. 询问菜肴Here’s the shelled shrimp. Is it yours 这是虾仁,是您的吗2. 介绍菜肴This one is called XXX. 这菜叫xxx.3. 顾客催促Would you hurry up 能不能快一点啊4. 询问口感Did you enjoy your meal 这菜吃起来还和您的胃口吗5. 上汤Shall I put the soup in the middle of the table 我把汤放在桌子中央,好吗7. 慢慢享用Take your time and enjoy it. 您慢慢享用吧.8. 上菜提醒Watch out for the plate. It’s a little hot. 请小心盘子,有点烫.9. 延迟上菜Please hold the food; we still have one friend coming. 请稍后上菜,我们还有一个朋友没到.10. 上菜次序The Chinese way is to serve the soup first and then the food; if you like, we’ll bring you the food first. 按中国的方式,是先上汤再上菜;如果您喜欢,我们可以先上菜再上汤.11. 表示抱歉I’m really sorry about that, I’ll tell the chef to hurry. 真的很抱歉,我会叫厨师快一点儿.12. 上菜完毕This is the complete course. There is dessert to follow. 全部的菜已经上齐了,接下来还有点心.Serving the Western dinner 西餐服务Mr. Xiang and his friends want to have a sirloin steak. They go to a western restaurant to have lunch. 向先生和他的朋友想吃沙朗牛排,他们去到一间西餐厅用午餐.W=Waiter X=Mr. XiangW: Good afternoon, sir. Welcome to our restaurant. 您好,先生.欢迎你来到我们餐馆.X: Good afternoon. 你好.W: May I show you our lunch menu 您现在要午餐菜单吗X: Yes, please. 可以.W: Here it is. 给您菜单.X: Yes, I’ll have a mixed salad and sirloin steak. Which vegetables come with the steak好,我要一份混合沙拉、一份沙朗牛排.牛排配有什么蔬菜W: French fries, carrots and peas. 薯条、胡萝卜和豌豆.X: That’s fine. By the way, I’d like come beer and a cup of coffee.不错.顺便来到啤酒和一杯咖啡.W: Yes, how would you like your steak, sir 好的,先生,你的牛排怎么做X: I’ll have it medium rare, please. Do you have any salad oil 三分熟,您有沙拉油吗W: Certainly. I’ll bring some to you. 有,我给您拿些来.X: Thanks. 谢谢.实用词汇Model 5:pay the bill 结账Guest: TomTom: Could we have the check, please汤姆:请拿帐单来好吗Waiter: Here is your check RMB86yuan.侍者:给您,一共86元Tom: Do you accept tuque支票汤姆:你们收支票吗Waiter: No, I'm sorry we don't. We accept credit cards and cash or you can pay for room charge.侍者:对不起,我们不收.我们只收信用卡和现金,您也可以用房费来支付.Tom: Well, I don't have any cash with me. I have to pay by credit cards. Here it is汤姆:我没带现金.我必须用信用卡结帐了,这是我的信用卡.Waiter: Do you have a password of your card 您的卡有密码吗刷卡前先核实是否为有效的信用卡,有无客人签名Tom:Yes.有密码Waiter:OK, please input the password.好的,请您输一下密码.刷卡后双手将卡还给客人,礼貌的让客人在POS单上签名并再次告知刷卡的金额R:Please sign in POS list to confirm.请您在POS单上签字确认.Tom: Oh, please wait for a minute. I want to go with the food left.汤姆:请稍等一会.我想把剩下的食物带走.Waiter: I see. I will bring some to-go boxes for you.侍者:我明白.我会为您拿一个打包盒.Tom: Thank you.汤姆:谢谢.为方便学习将结账分为以下三类:1.room charge:入房帐现金 card 信用卡Waiter: Here is your check RMB 970yuan.这是您的账单,一共是970元人民币.G: Can I pay for room charge我可以入房帐吗W: Of course, can I have your room number当然可以,可以告诉我您的房间号码吗G:My room number is 1818.我的房间号码是1818.W:Please wait a moment.请您稍等一会儿.核查后发现1818的客人房间押金不足970元,因此无法支付.W: I am sorry sir, you do not have enough deposit in your room, so we can’t charge in your room. You can pay for cash or credit card.很抱歉先生,您房间里没有足够的押金可以支付,所以我们无法入房帐,您可以选择用现金或信用卡支付.G: Ok I will pay for cash, Here you are好的,我会用现金支付,给你.W: Thanks sir, Here is your rest 30 dollars and please signs here.谢谢您先生,这是您剩余的30元并且请您在这里签名.G: You can keep it for your tips and thanks for your service.你收下当小费吧,多谢你的服务.W: Thanks very much .We hope to see you again in the future非常感谢,我们希望能再次见到您如何介绍自助餐自助早餐:Breakfast buffet1: please show us your room card then you can have breakfast buffet. And one room include two person.请您出示您的早餐券就可以享用自助早餐了,间房有两张早餐券.2.You should pay for another three people~您需要另外支付另外三个人的费用.3.The price of breakfast buffet is RMB 98 plus fifteen percent for servicecharge.自助早餐的价格是人民币98元加上15%的服务费.4.The price of lunch buffet is RMB126 without service charge.自助午餐的价格是人民币126元不收服务费.5.The buffet dinner price is RMB226without service charge.自助晚餐的价格是人民币226元不收服务费.6.The children 1meter to height are half price, free charge for thechildren below 1meter.身高在1米至米的儿童半价享用自助餐,一米以下的儿童免费.7.Our buffet includes over 30kinds of main food and also seafood, Chinesetraditional food and western food, fresh salmon, oyster and Brazil free charge for juice, beer, red wine and ice cream.我们的自助餐包括超过30种热菜主食,有海鲜、传统中国食物、西方食物、新鲜三文鱼、生蚝和巴西烧烤.还有免费的饮料啤酒和红酒冰淇淋.。

餐厅预定的对话英语作文

餐厅预定的对话英语作文

餐厅预定的对话英语作文英文回答:Restaurant Reservation。

Hostess: Welcome to [restaurant name]. How many people will be in your party?Guest: There will be four of us.Hostess: What time would you like to make the reservation for?Guest: We'd like to make a reservation for 7:00 pm on Saturday, August 5th.Hostess: Let me check availability... Yes, we have a table available at that time.Guest: Great! Can I please confirm the reservationunder the name John Smith?Hostess: Yes, I have it down here as John Smith.Guest: Thank you. We'll see you then.Hostess: You're welcome. We look forward to serving you.中文回答:餐厅预定。

服务员,欢迎光临 [餐厅名称]。

请问您有几位用餐?客人,我们有四位。

服务员,请问您想预订几点?客人,我们想预订 8 月 5 日星期六晚上 7 点。

服务员,请稍等,我查一下空位... 好,那个时间段还有空位。

客人,太好了!请问我可以预订在 John Smith 的名下吗?服务员,可以的,我这里已经登记为 John Smith。

客人,谢谢。

到时候见。

服务员,不客气。

期待为您服务。

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百合蒸xx48元\份
xx红烧肉128元\份
鱼子泡火锅128元\份
xx蛋汤48元\份
口味牛蛙88元\份
铁板xx骨88元\份
总计:999元(不含酒水)
1999元一桌
xx贝拼三文鱼268元\份
香辣霸王蛇188元\份
香辣醉虾188元\份
糯香蕉排骨68元\份
铁板打红椒48元\份
香椒爆长豆角48元\份
鸡汁萝卜片38元\份
4、开席。您看这样可以吗?
谭:
好的,那就5月14日下午5:20分准时开席,晚上8:30结束。
xx:
我们酒店还将免费为您提供50个停车位,请问您是否还需要预定客房或休息室?
谭:
不用了,xx。
xx:
好的,我们需要您交纳总消费金额的10%作为定金,并且,我们将收取总消费金额的15%作为服务费。这是预定单(递上预订单),请您看完后签个字好吗?
电话预定宴会
预订员:
xxxx客人:
xxxx叮。。。(铃响三声接听)
xx:
您好,恒久大酒店宴会预订部,很高兴为您服务。
谭:
你好,我想在你们酒店为我爷爷奶奶举办一个金婚酒宴。
xx:
好的,请问怎么称呼您?
谭:
我姓xx,xx早的xx。
xx:
嗯,谭小姐请问您打算什么时候举办宴会?有多少来宾?
谭:
2012年5月14日,大约有100人左右。
xx:
好的,请稍等。。。不好意思让您久等了,我们酒店将在
2012年5月14日下午5点到晚上9点为您举办宴会,您看可以吗?
谭:
好,可以。
xx:
请问您对菜单有什么要求吗?
谭:
目前,我还没有确定好这些,过两天我到你们酒店在与你们详谈吧。
xx:
好的,xxxx您可以留个联系方式吗?
谭:
xx:
xxxx
2012年5月14日下午5点到晚上9点您将在我们酒店为您的爷爷奶奶举办金婚宴,大约100人参加宴会,您的联系号码是,是这样吗?
清炖水鱼268元\份
香辣xx128元\份
小炒藕片48元\份
海带煲龙骨88元\份
总计:1999元(包含酒水)
2999元一桌
xx贝拼三文鱼268元\份
荷香xx中排288元\份
粉皮烧羊肉108元\份
xx煲xx48元\位
青椒炒牛肉68元\份
香辣霸王蛇88元\份
野山椒炒肉88元\份
小炒藕片48元\份
xxxx48元\份
好的,还有其他的要求吗?
谭:
对了,我还想要你们为我请一位主持人或司仪,费用也由我们出。
xx:
好的,为了表示本酒店对您祖父母金婚所表示的贺意,我已经和我们经理商量过了,将为您免费提供一个喜庆的舞蹈,您看可以吗?
谭:
非常好,太感谢你们了。
xx:
xxxx我们把流程定为:
1、舞蹈
2、主持人致词
3、主办方家庭代表发言
谭:
你好,我姓谭,我是的,谭小姐,请跟我来(进入预订接待室,把相应资料给了另外一位接待
服务人员,送上两杯茶........)
xx:
您好,谭小姐,欢迎您的光临,现在让我们为您将举办的宴会进行详谈,可
以吗?
谭:
好的,可以。
xx:
您将举办的金婚酒宴大约有100位来宾,请问还需要加备几桌吗?谭:
xx:
好,请问您对场地的布置、音乐以及对宴会还有什么特殊要求?
谭:
我希望你们酒店把场地布置得温馨一点,音乐主要放那一首《最浪漫的事》,其他的就以喜庆的为主吧,另外我需要你们搭建一个舞台,并且有投影仪设施,我会给你们一个DV视频,到时候放出来,再提供一个麦克风和帮我准备一束百合花,费用由我们自己出。
xx:
谭:
是的。
xx:
谭小姐您的预订我们将保留3天,在这三天内您将亲自来我们酒店考察一下,场地布置及菜单的具体内容我们将在见面时进行详谈。我是预订员小杨,我的联系号码是,期待您的光临。
谭:
好的,没问题,再见。
xx:
再见。直接预订宴会
服务员:
xxXX预订员:
xxxx客人:
xxxx xx:
您好,欢迎光临恒久大酒店,请问有什么可以帮您?
清蒸石斑鱼288元\份
总计:2999元(包含酒水)
谭:
(两分钟后,签完字)没问题。
xx:
(交完定金后)谭小姐,如果宴会还有改动的话,请您在宴会前一个月,也
就是4月14日之前通知我们,并进行最后的确定及签订合同,可以吗?谭:
好的,再见。
xx:
预祝宴会圆满成功,再见。
附页:
菜单
999元一桌
酱爆响螺片88元\份
砂锅鲜芦笋68元\份
xx子鸡108元\份
发丝牛百叶88元\份
那就多备两桌吧。
xx:
好的,酒席是10桌备2,我们这里的宴会标准有999元一桌、1999元一桌以及2999元一桌,请问您想选择哪一种标准?是中式的还是西式的?谭:
那就1999元一桌的吧,中式的。
xx:
好的,这是菜单(递上菜单,菜单见附页)您先看一下,有什么特殊要求可
以向我们提出来。
谭:
(五分钟以后)没有什么要哦改的了,就是把菜做得稍微辣一点。
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