酒店常用英语对话定稿版
酒店常用英语对话精编
W O R D版
IBM system office room 【A0816H-A0912AAAHH-GX8Q8-GNTHHJ8】
酒店常用英语对话
1、Good morning/afternoon/evening, sir/madam. 早上/下午/晚上好，先生/女士。
2、Good night. 晚安。
3、Have a good time! 祝您过得愉快！
4、Wish you a most pleasant stay in our hotel. 愿您在我们酒店过得愉快！
5、I’m sorry. 对不起，很抱歉。
6、Excuse me. 打扰一下，对不起。
7、Sorry to have kept you waiting. 对不起，让您久等了。
8、Just a moment, please. 请稍等一下。
9、I apologize for this. 我为此道歉。
10、Can I help you. 我能帮您吗？
11、It’s very kind of you. 您真客气。
12、Thank you. 谢谢您。
13、You are welcome. 不用谢。
14、I am at your service. 乐意为您效劳。
15、Turn left/right. 往左/右转。
16、 This way, please. 请这边走。
17、 It’s on the second floor. 在二楼。
18、 Happy birthday! 生日快乐！
Happy New Year! 新年快乐！
Merry Christmas! 圣诞快乐！
19、 May I come in 我可以进来吗
20、 May I know your room number and name 我能知道您的房间号码和姓名吗
总台
基本句型
一、预订服务
Good morning. This is Room reservation. May I help you
早上好，客房预订处，我能为您做什么？
What kind of room would you like to reserve
您想订哪种类型的房间?
A single room or a double room
要单人间还是双人房间？
For which dates do you want to book the rooms 您想订哪几天的房间呢？
What time will you be arriving
您将在何时到达？
May I know your name
您能告诉我您的名字吗？
How long will you be staying
您将要住多久？
I’d like to confirm your reservation.
我要确认一下您的预订。
I’ll check the room availability.
我查查客房预订情况。
You should pay a deposit of US$1000 beforehand .您应预期付1000美元的定金。
There is a 10 per cent discount .
10%的折扣。
二、接待服务
What kind of room would you be prefer?
您要什么样的房间？
Have you got a booking?
您预订了吗？
A single room or a double room?
要单人间还是双人房间？
A double room costs 368 Yuan per night . 双人房的房价是每晚368元。
Breakfast is also included.
早餐也包括在内。
May I see your passport
我能看一下您的护照吗？
Could you fill in this form, please
请您填一下这张登记表好吗？
This is your room card and room key?
这是您的房卡和房间钥匙。
Could you sign your name, please?
请您签一下名，好吗？
If you leave after 6:00 p.m , you’ll have to pay the full account.
晚上六点以后退房,按全天收费计算.
You’ll have to register individually, please.
请你们分开登记。
How would you like to pay , sir , in cash or by credit card
先生，请问您是用现金付款还是用信用卡付账？
I feel terribly sorry . this is the busiest season and all kinds of rooms are fully booked.
非常抱歉，这个季节人多，各种房间都订满了。
Do you know which unit is responsible for the reception?
您知道您是由哪个单位负责接待的吗？
Could you keep your room key until you check out
请您在住宿期间自己保管钥匙，直到结帐离开。
三、收银服务
Here is your bill . It’s 2000 Yuan in all.
这是您的账单。总共2000元。
How would you like to pay , sir , in cash or by credit card 先生，请问您是用现金付款还是用信用卡付账？
Please check it and sign here.
请核对一下，在这里签个字。
I will write out a receipt for you .
我给您开一张收据。
May I check the details for you , please?
我能为您核对账单上的详细内容吗？
Do you have any charges for this morning?
您今天是否挂帐用酒店的服务?
We’ll have to charge you $10 extra.
我们要向您额外收10美元。
Did you make any phone calls from room, sir?
先生，您从房间打过电话吗？
Excuse me , sir , but I don’t think that will be enough.
先生，对不起，我认为钱数不够。
I am sorry ,sir ,there has been an error in your bill .Please wait a minute while I correct it .
对不起，先生，您的帐单算错了。请稍候，我马上把它改过来。
Is your baggage down yet, sir Could you check out after your baggage have been brought down, please
先生，您的行李拿下来了吗能请您在行李拿下来后再结帐吗
Sorry , your credit card has been stopped paying . According to the regulations of bank, it must be cancelled.
对不起,您的信用卡已经止付。根据银行规定要取消。
四、兑换外币
The rates of exchange are on the board there .
今天的兑换牌价在那里的牌子上。
How much would you like to change?
您要换多少？
It’s 8.10 Yuan RMB for one US dollar?
1美元兑换8.10元人民币。
情景对话
一、Check in
1.
C : Good afternoon , sir . Welcome to our hotel . May I help you
G: Yes. I booked a room one week ago .
C: May I have your name please , sir
G: John Smith.
C: Just a moment , sir . While I look through out list. Yes , We do have a reservation for you , Mr. Smith. A city view single room with bath . You’ve paid 2000 Yuan RMB as a deposit . Is that correct
G: That’s it .
C: Would you please fill in this registration card , sir
G: Sure . Here you are. I think I’ve filled in everything correctly .
C: Let me see …Name , address, nationality, forwarding address , passport number , signature and date of departure . Oh , here , sir . You forget to fill in the date of departure. May I fill it in for you
You are leaving on…
G: October 24.
C: May I see your passport , please Thank you ,sir. Now everything is in order . And here is your key . Mr. Smith . Your room number is 1107. It’s on the 11th floor and your room rate is 500 RMB per night . Here is your key card with all the information on your booking, the hotel services and the hotel rules and regulations on it. Please make sure that you have it with you all the time. You need to show it when you sign for your meals and drinks in the restaurants and the bars.
G: Yes, I’ll keep it with care , thank you .
C: I hope you enjoy yours stay with us.
2. C: Good afternoon, madam. Can I help you?
G: Good afternoon, I want a single room, please .
C: Have you made a reservation?
G: No, I haven’t.
C: How long do you want to stay?
G: Three days.
C: I’ll see what we have, madam. Oh, yes. I can offer you a room on the eight floor.
G: Fine.
C: May I see your passport?
G: Of course. Here you are.
C: Thank you. Madam. Could you fill in this form, please?
G: Yes. Here it is.
C: Thank you, Here is your key. It’s Room 808 on the eight floor.
G: Thank you very much. Good night.
二、Check out
1. C: Good morning. Can I help you?
G: Yes. I would like to check out. Could I have my bill. Please?
C: Certainly, sir, May I know your name and your room number, please
G: Dennis black, Room 1108.
C: All right. Here is your bill, Mr. Black. The total is 1800 Yuan.
G: The figure seems right.
C: How would you like to pay, Mr. Black , in cash or by credit card
G: In cash. Here is the money.
C: Thank you, Mr. Black . Just a moment, please , I’ll write out a receipt for you .
2．C: Good morning. Can I help you?
G: Yes, I’d like to check out now .
C: Can I have your name and room number, please
G: John smith, room 1208 .
C: May I have your room key, please
G: Sure. Here you are.
C: Just a moment, please…..Mr. Smith . Here is your bill. Would you like to check it
G: I’m sorry . What’s the 20 Yuan for
C: That’s for the drinks you ordered from your room .
G: I see .
C: How would you like to make payment , Mr. Smith
G: I’d like to pay in cash .
C: That’ll be 2180 Yuan .
G: Here you are .
C: Here’s your change and receipt , Mr. Smith , I’ll send a bellman up to get your luggage.
G: Thank you .
C: You are welcome , Good-bye .
三、Reservation
1. C: Good morning . This is room reservation . May I help you
G: Yes , I’d like to book a room , please .
C: Fine , For which date
G: For Oct. 1st .
C: For how many nights
G: Two nights.
C: A single room or a double room
G: A double room .
C: Could you give me your name , please
G: Mr. John Cook .
C: May I have your telephone number , please
C: What time do you expect to arrive , sir
G: At about 6.p.m .
C: Fine , Mr. Jone Cook , a double room for Oct .1st and 2nd . G: That is right . Good-bye .
C: Good-bye and we are looking forward to seeing you .
2. C: Good morning . Room reservation . Can I help you
G: I’d like to make a reservation .
C: When for
G: For Sept .9th .
C: For how long
G: About a week .
C: Could you hold the line , please I’ll check….
Thank you for waiting , sir . I’m afraid our hotel is fully booked on those days .
G: That’s all right .
C: We’re very sorry , sir . We hope you understand .
礼宾部
基本句型
May I take your luggage for you?
我来帮您拿行李，好吗？
Just a moment ,please . I’ll bring a luggage cart.
请稍等一下，我去推一辆行李车来。
Don’t worry , sir . Your luggage will be sent up at once .
先生，别担心，您的行李很快就会送上去的。
When you check out , please call number 32 and we’ll help you with your luggage immediately.
如果您要离店，请打电话32，我们会马上帮您运送行李的。
How many pieces of luggage do you have?
请问您有几件行李？
Two suitcases and one bag . Is that right?
两只箱子和一个包，对吗？
I’ll show you to the Front Desk.. This way please.
让我带您去总台，请走这边。
Is there anything valuable or breakable in your bag?
您包里有贵重或易碎物品吗？
May I have your room key , please.
请把您房间的钥匙给我好吗？
Most taxi drivers do not speak English . It is helpful if you have your destination written in Chinese.
大多数出租车司机都不会英语，把您要去的目的地用中文写下来，会给您不少帮助。When you return to the hotel, please show this hotel card to the taxi driver.
当您要返回酒店时，请向出租车司机出示一下酒店名片。
According to regulation, we don’t accept food , combustible , valuable and breakable objects.
根据规定，食品、易燃品、贵重物品和易碎品都不给予保管。
Is this the correct number of bags?
您的行李数目对吗
情景对话
1、Bellman’s service
B: Good afternoon ,sir . Welcome to our hotel .
G : Thank you .
B : How many pieces of luggage do you have
G : Just these three .
B : Two suitcases and one bag . Is that right
G : Yes , that’s all .
B : I’ll show you to the front desk . This way please , I will put your bags by the post over there .
G : I see , thanks .
B : Another bellman will show you to your room when you have finished checking in .
G : Ok , fine .
B : Please enjoy your stay .
2、Introducing hotels services
Bm : Good afternoon , sir and madam . I’m the bellman.
Mr.bellow & Mrs bellow : Good afternoon.
Bm : Very glad to have you here . Let me carry your baggage . This way , please .
(They are going to the elevator entrance)
B: Could you tell us something about your hotels services?
Bm: Certainly , sir . Ours is a first-rate hotel and chosen as the favorite place to stay by VIPs , official guests and businessmen from many countries . There are over 173 rooms of international standard , all spacious and airy . There are one Chinese restaurants, a deluxe Westernstyle restaurant, large and small banquet halls .
M : How about other services
Bm : Also available are a beauty salon , a swimming pool and tennis…..
(Now they are at the elevator entrance)
Here we are . Please take this elevator to the 9th floor . The floor attendant will meet you there and show you to room 908. I’ll take the baggage elevator and get your baggage up to your room .
B : Thank you . See you then .
3、On the way to the room
B : Good evening , sir . I’ll show you to your room .you have two suitcases and one bag . Is that correct
G : Yes , that’s right .
B : Is there anything valuable or breakable in your bag
G : Yes , there is a bottle of whiskey .
B : Could you carry this bag , sir I’m afraid the contents might break .
G : Sure , no problem .
B : Thank you , sir . May I have your room key , please
G : Yes, here you are .
B : Thank you , sir . Your room is on the 12th floor , please follow me , your elevator is this way .
G : I see .
B : Is this your first time to HangZhou
G : Yes , it is .
B : I hope you’ll have time to see HangZhou . There is a lot to see .
G : I’m sure there is .
B : This is the 12th floor . Your room is to the right . After you , sir . This way , please .
4、Checking baggage
B: Good morning ! Madam . Can I help you
G : Yes , I’d like to check my baggage .
B : How many pieces have you got
G : I’ve got four pieces in all .
B: When will you want them
G: In three days .
B : Please keep the name tags.
G : Thank you
B : Not at all .
5、Luggage check –out
B : This is the bell captain’s desk . May I help you
G : I’m going to check out soon . Could you pick up my luggage . Please
酒店英语情景对话精编版
日常用语（句子）： 酒店常用英语 Restaurant 酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可以 B&B 家庭式酒店 Boutique hotel 精品酒店 Resort 度假村 King-size 特大号床 Queen-size 大号床 Twin beds 双床房 Single bed 单床房 Double room 双人间 Single room 单人间 Suite 套房 Studio suite 公寓套房 Adjoining room 相邻房 Connecting room 连通房 Executive Floor 行政楼层 Bellboy 行李员 Concierge 礼宾 Receptionist 前台接待 Reception/Front desk 前台 Coach 旅游大巴 Reservation 预订（不是预定） Doorman 门房门童 Housekeeping staff 客房清洁人员 Room service 客房服务，有时特指客房送餐服务 Ground 花园 Tip 小费 Service charge 服务费 Turn down 开夜床服务（指的是傍晚的时候再次整理房间，使客人晚上睡的舒服） Executive room 商务房 Shuttle bus 班车 Do Not Disturb Sign /DND sign请勿打扰牌 Please Make Up sign /PMU sign 请收拾房间牌 check-out 退房 check-in 登记入住 lobby 大堂 Owner response: 业主回复 基本信息 23．May I have your name, please? 请问您贵姓？ 10．Which dates would you like to book? When will you check in and check out? 请问您需要订哪一天？什么时候入住及退房？ 59．What time do you expect to arrive, Sir? 请问大概什么时候到酒店，先生？ 46．What time will the guest be arriving? 客人大概什么到达酒店？ 11．How long will you stay in our hotel? 请问您打算逗留多长时间？ 36．Could you h old the line, please? I’ll check our room availabilities for those days. 麻烦请您稍等，我们查询那段时间的房态。 37．Just a minute, please I’ll check our booking situation. 麻烦请您稍等，我需要查询我们的房态。 73．Just a moment, please. I’ll check the availability for you. 麻烦请您稍等，我查询能否可以提供给您。 41．Could you hold on for a moment please? I’ll check our reservation record. 麻烦请您稍等，让我查询我们的预订纪录。 72．How many people are there in your party? 与您同行有多少人？ 50．I’ll arrive one day early. Is that OK? 我那天早点到，可以吗？
酒店前台预定英语对话
酒店前台预定英语对话 Front Desk: small inn, may I help you 前台：小小客栈，我能为您服务吗 John: Yes. I need a room for three days from May 2 to May 4. Do you have any vacancies 约翰：我想订一个房间，五月2号到4号，请问你们还有空房吗Front Desk: Yes, we have. What kind of room would you like 前台：还有空房。您需要什麽样的房间 John: I'd like a suite with an ocean view, please. 约翰：我想要一个可以看到海景的套房。 Front Desk: No problem, sir. 前台：没问题，先生。 John: How much will that be 约翰：价格如何 Front Desk: It's RMB 178 per night. 前台：每晚178元。 John: That's a little high. I'm told your hotel is offering a discount now. 约翰：价格有点高。我听说你们酒店正在打折。 Front Desk: Yes, we were, but the offer ended yesterday. I'm sorry. 前台：是的，但打折期昨天就结束了。很抱歉。 John: Oh, I see. Then do you have anything less expensive 约翰：我明白了。那麽你们是否还有其他便宜一点的套房
酒店英语情景对话
酒店英语情景对话;唤醒服务 句型： 1．I'm going to Tianjln early tomorrow morning． 我明天一大早要去天津。 2．So I would like to request an early morning call． 因此我想让你们明天早上叫醒我。 3．At what time would you like us to call you tomorrow morning？ 您想让我们明天早上什么时候叫醒您？ 4．But I have to be at the conference room of the Garden Hotel in Tianjin by 10 o'clock．但我是10点钟必须赶到天津花园宾馆会议室。 5．That means that I'll have to be on the road by 7 o'clock at the latest． 就是说我明天早晨最迟也要7点钟上路。 6．In that case，I would like you to call me at 5∶45？ 那样的话，你们明早5点45分叫醒我好吗？ 7．OK．So we will wake you up at 5∶45 tomorrow morning． 好，那么我们明早5点45分叫醒您。 8．Will you do me a favour，Miss？ 小姐，能帮个忙吗？ 9．I wonder if your hotel has the morning call service． 不知道你们饭店是否有叫早服务。 10．Would you like a morning call？ 您要叫醒服务吗？ 11．I want to go to the Bund to enjoy the morning scenery there． 我想到外滩去欣赏那儿的景色。
酒店常用英语对话及词汇
酒店常用英语对话及词汇酒店常用英文对话 一、酒店服务、时尚英语 Reserving a Room 预订酒店房间(电话) (H=Hotel, G=Guest) H: George’s Hotel. 这儿是乔治酒店。 G: I’d like to reserve a room. 我想预订一间房间。 H: When for Sir? 先生，什么时候要用? G: This weekend. 这周末。 H: Thank you. Just a moment, please. 谢谢。请等一会儿。 H: Front desk, sir. (总台接待员)先生，这儿是总台。 G: I want a single room with bath next Saturday. 我下星期六要一间有浴室的单人房。 H: Hold on, please. 请等一下。 (A few seconds later) (几秒钟以后) H: We’ll have it ready for you, sir.
先生，我们会为您准备好房间。 G: Fine. 好! H: May I have your name and phone number, sir? 先生，请问贵姓和电话号码? G: Yes, my name is XinHua Zhou, and the number is 116079. 我名叫周新华，电话号码是116079。 Inquiring about the Hotel Charges 询问酒店费用(电话) H: (Operator) George’s Hotel. Can be of any assistance? (接线生)乔治酒店。请问有什么贵干? G: Yes, I’d like to find out about the room charges. 我想了解住房费用。 H: Just a moment, sir. I’ll put you onto reservations. 先生，请等一会儿。我替您接订房部。 H: (Reservation Clerk) Reservations. Can I help you? (订房部员工)订房部。请问有什么事可以效劳? G: Yes, could you tell me the rates for your rooms? 您可以告诉我，你们房间的收费率吗? H: Yes. It’s 350 to 550 dollars for a single, 550 to 750 for a dou- ble for a twin. 可以。单人房收费350,550元，双人房收费550,750元。 G: I see. I am visiting your city in April. How soon should I make a reservation. 我明白了。我打算在4月份往贵市。我应提早多少时候订房呢?
酒店常用英语对话及词汇
酒店常用英文对话 一、酒店服务、时尚英语 Reserving a Room 预订酒店房间(电话) (H=Hotel, G=Guest) H: George’s Hotel. 这儿是乔治酒店。 G: I’d like to reserve a room. 我想预订一间房间。 H: When for Sir? 先生，什么时候要用? G: This weekend. 这周末。 H: Thank you. Just a moment, please. 谢谢。请等一会儿。 H: Front desk, sir. (总台接待员)先生，这儿是总台。 G: I want a single room with bath next Saturday. 我下星期六要一间有浴室的单人房。 H: Hold on, please. 请等一下。 (A few seconds later) (几秒钟以后) H: We’ll have it ready for you, sir. 先生，我们会为您准备好房间。 G: Fine. 好! H: May I have your name and phone number, sir? 先生，请问贵姓和电话号码? G: Yes, my name is XinHua Zhou, and the number is 116079. 我名叫周新华，电话号码是116079。 Inquiring about the Hotel Charges 询问酒店费用(电话) H: (Operator) George’s Hotel. Can be of any assistance? (接线生)乔治酒店。请问有什么贵干? G: Yes, I’d like to find out about the room charges. 我想了解住房费用。 H: Just a moment, sir. I’ll put you onto reservations. 先生，请等一会儿。我替您接订房部。 H: (Reservation Clerk) Reservations. Can I help you? (订房部员工)订房部。请问有什么事可以效劳? G: Yes, could you tell me the rates for your rooms? 您可以告诉我，你们房间的收费率吗? H: Yes. It’s 350 to 550 dollars for a single, 550 to 750 for a dou- ble for a twin. 可以。单人房收费350～550元，双人房收费550～750元。 G: I see. I am visiting your city in April. How soon should I make
酒店情景英语对话LIST
Remark n.陈述、言语Nerve n.神经 Realization n.实现Operation n.经营 Ruin υ.崩溃、毁灭Reservation n.预订Register υ.登记、注册Assign υ.分配、指定Baggage n.行李Distribute υ.分发 Deliver υ.投递、递交Occupancy n.居住、占用Currency n.货币efficiency n.效率personality n.个性 smart α.活泼的、精明的appearance n.外表 good manners 彬彬有礼adaptability n.适应性figure n.数字 settle υ.解决、安定complaint n.投诉、抱怨soothe υ.安抚 financial α.财政的、财经的satisfaction n.满意
Reservation n.保留、预定 Suite n.套房 Roman α.罗马的 Presidential α.总统的 Confirm υ.进一步确定、证实Discount n.折扣 Program n.议程、节目Reception n.接待，欢迎Expense n.花费、经费、费用charge υ.收费 reservationist n.预订处值班员deluxe n.豪华 list n.表、目录、名单 rate n.价格等级 flight n.飞行、航班conference n.会议 guarantee υ.保证 check n.支票 Doorman. 门卫人员 Tag n.标签 registration n.登记、注册receptionist n.接待员 bellman n.应接员 prefer v.喜欢 recommend v.推荐、介绍、建议tiring a.使疲劳的
酒店情景对话(英语·前台·入住)
English Drama of Hotel Management English英语话剧酒店管理英语 Service Counter （A：Receptionist/the waitress B：Guest） A: Good afternoon. Welcome to Qingdao Sea-view Garden Hotel. Can I help you, sir? B: Well, I’m~~~ from `````. I’d like to check in, please. A: All right. Do you have a reservation with us, sir? B: Sorry, I didn’t book any room before. I would like to know which standard room do you have ？ A: Wait a moment, please。 We have triple room, standard double room, and standard single room. What kind of room do you need? B ：what’s the price for standard double room？ A：oh，sir。the price for standard double room is 288 Yuan。 B: What! Why is so expensive？ A：yes，sir。Our hotel is an international 5-star chain hotel，and adopts international standard price。triple room is 476 yuan, is 288 yuan, and standard single room is 136 yuan. all the room has TV, AC (air conditioner), free internet access and breakfast. Oh, excuse me ，the dinning room locates at 6th floor, between 7am to 9am. B：OK， I know now。i’d like to check in a standard double room. A: All right. how many days are you planning to stay? B: oh, I want to stay here for 3 days. A: one moment, please. Sir，please show your ID ，just like driver's license, passport or ID card。 B：here you are。 A：wait a moment ，please。 Could you please fill in the registration card? B: Sure. Here it is. Is it all right? A: Yes, thanks. Your room number is 202. Here is your key. The room bellman will show you to your room. I hope you will enjoy your stay. the check-out time is 1pm of forth day later。 B: Thank you. A：you’re welcome。Good luck。
旅游英语口语对话：酒店餐厅常用英语
旅游英语口语对话：酒店餐厅常用英语 餐厅会话（一） A：Excuse me. Can you suggest a good restaurant？ 请问，你能推荐一家好的餐厅吗？ B：Yes. What kind of food would you like to eat？ 好的，你想吃什么样的东西？ A：Are there any Chinese restaurants around here？ 这附近有没有中国餐厅？ B：There's one across the street. 对街有一家。 A：Where can I have the best local food？ 哪里可吃到的本地食物？ B：I suggest you try Green Inn. 我建议你去Green Inn试试看。 A：Is it very far from here？ 离这里很远吗？ 餐厅会话（二） Do you know if there's a good Chinese restaurant nearby？你知道这附近有好的中国餐厅吗？ Are there any Chinese restaurants along the street？
这条街上有没有中国餐厅？ Is there a less expensive restaurant near here？ 这附近有没有较便宜的餐厅？ I'd like to eat some French food. 我想吃一些法国菜。 A：I'd like to book a table for three at seven this evening. 我想订三个人的座位，今天晚上7点。 B：For three. And your name please？ 三位。您贵姓？ I'd like to make reservation, please. 我想预订桌位。 餐厅会话（三） I'd like a table for three or four at seven. 我想订7点钟的3人或4人桌位。 Please reserve a table for three. 请预留一个3人桌位。 I'm sorry, I'll be about thirty minutes late. 抱歉，我将晚到30分钟左右。 Do I have to be formally dressed？ 我必须穿正式服装吗？
(完整版)酒店常用的英语情景对话
酒店常用的英语情景对话 现在国人出去外面的多了，那么外面去到外面要住酒店时，怎么跟人家表达呢?下面，小编在这给大家带来酒店常用的英语情景对话，欢迎大家借鉴参考! 入住 (F: Frontdesk G: Guest) F: Welcome to the Beachside Inn. How may I help you? 欢迎来到海边酒店。能为您做点什么吗? G: I’d like a room, please. 我要住店。 F: Would you prefer a single or a double? 你是要单人间还是双人间呢? G: A double, please. How much is that? 双人间，价格是多少? F: It’s $145.00 a night. How many nights will you be staying? 145美元每晚，你要住几晚呢? G: Just tonight. 就今晚。 F: OK. One night comes to $145.00 plus tax. May I have your name please? 一晚含税总共145美元。您的名字是? G: It’s Davies. Robertson Davies. 我是达维斯。 F: And how do you spell that, sir? 怎么拼写呢? G: It’s D-A-V-I-E-S. 是D-A-V-I-E-S。 F: So that’s D-A-V-I-E-S. How would you like to pay for the room? 好的，你想要如何付款? G: Do you take VISA? 能用VISA卡吗? F: Yes, we do. We take VISA,Mastercard, and American Express.
酒店常用英语对话
酒店常用英语对话 1、Good morning/afternoon/evening, sir/madam. 早上/下午/晚上好，先生/女士。 2、Good night. 晚安。 3、Have a good time! 祝您过得愉快！ 4、Wish you a most pleasant stay in our hotel. 愿您在我们酒店过得愉快！ 5、I’m sorry. 对不起，很抱歉。 6、Excuse me. 打扰一下，对不起。 7、Sorry to have kept you waiting. 对不起，让您久等了。 8、Just a moment, please. 请稍等一下。 9、I apologize for this. 我为此道歉。 10、Can I help you. 我能帮您吗？ 11、It’s very kind of you. 您真客气。 12、Thank you. 谢谢您。 13、You are welcome. 不用谢。 14、I am at your service. 乐意为您效劳。 15、Turn left/right. 往左/右转。 16、 This way, please. 请这边走。 17、 It’s on the second floor. 在二楼。 18、 Happy birthday! 生日快乐！ Happy New Year! 新年快乐！ Merry Christmas! 圣诞快乐！ 19、 May I come in? 我可以进来吗？
20、 May I know your room number and name? 我能知道您的房间号码和姓名吗？ 总台 基本句型 一、预订服务 Good morning. This is Room reservation. May I help you? 早上好，客房预订处，我能为您做什么？ What kind of room would you like to reserve ? 您想订哪种类型的房间? A single room or a double room ? 要单人间还是双人房间？ For which dates do you want to book the rooms ? 您想订哪几天的房间呢？ What time will you be arriving? 您将在何时到达？ May I know your name ? 您能告诉我您的名字吗？ How long will you be staying? 您将要住多久？ I’d like to confirm your reservation. 我要确认一下您的预订。 I’ll check the room availability. 我查查客房预订情况。
酒店入住常用英语(一)
前厅——登记入店 美联英语提供 入住客人： I reserved a room for tonight.我预定了个房间。 I’d like a key to room 809,please.请给我809房间的钥匙。 Is there a room available for tonight?今晚有空房间吗？ Can you help me with this form?你能帮我填这张表吗？ Do you have anything to declare?有什么需要报关的吗？ I’d like to reconfirm my flight?我想确认一下我的机票。 What time does the dining room open?餐厅什么时候营业？ When will it be ready?什么时候能准备好？ Can you keep my valuables?你能帮我保管贵重物品吗？ Please bring me a pot of boiled water?请送一壶热水. May I have a wake-up call?早晨能叫醒我吗？ A wake-up call, please.请提供叫醒服务。 Can I borrow a hair-dryer?我可以借一下电吹风吗？ The room next door is noisy.隔壁太吵。 Could I possibly have another room key?我能再要一把房间的钥匙吗？ I locked myself out.我把自己锁在门外了。 Would you send someone up?请派位服务员来一下 以上安格英语老师介绍的酒店实用英语口语是办理入住手续及一些相关服务时大家需要了解的口语，当我们在酒店内享受自助餐或是其他服务时，服务员往往会向我们推荐一些其他的项目、或是让我们对他们的服务作出评价，下面一些句子是大家必须了解的： 1、What kind of rooms(foods) would you like to have? 您需要什么样的房间（吃什么样的菜）？ 2、Here is a brochure of our hotel and tariff. 这是介绍我们饭店的小册子和价目表。 3、We'll give you a 10%(ten percent ) discount. 我们给您九折优惠。 4、We'll offer tour guides complimentary breakfasts. 我们给陪同提供免费早餐。 5、We accept your terms. 我们接受您的条件。 6、May I introduce myself? 让我介绍我自己。 7、May I present you a litter souvenir? 请接受我们的一点小纪念品。 8、Let's drink to our friendship! 为我们的友谊干杯！ 9、Let me propose a toast to the health of our guests! 建议为在座客人的健康干杯！ 10、Cheers!(Bottoms!) 干杯！
2021年酒店英语情景对话
酒店英语情景对话 1.Have you used any hotel services this morning or had breakfast at the hotel dining room，Mr.Green?格林先生，今天早晨您是否用过旅馆服务设施，或在旅馆餐厅用过早餐? 2.Yes，my friend and I just had breakfast at the dining room，but we didn't use any services.是的，我的朋友与我在餐厅刚用过早餐，但是我们没有使用过任何服务设施。 3.The total for the eight days is five hundred sixty yuan and eighty fen.8天来总计是560元8角。 4.I think I'll take the one with a front view then.我想我还是要阳面的吧。 5.How long will you be staying?您打算住多久? 6.We'll be leaving Sunday morning.我们将在星期天上午离开。 7.And we look forward to seeing you next Tuesday.我们盼望下周二见到您。
8.I'd like to book a single room with bath from the after-noon of October 4 to the morning of October 10.我想订一个带洗澡间的单人房间，10月4日下午 到10月10日上午用。 9.We do have a single room available for those dates.我们确实有一个单间，在这段时间可以用。 10. What is the rate， please?请问房费多少? 11.The current rate is$ 50 per night.现行房费是50美元一天。 12. What services e with that?这个价格包括哪些服务项目呢? 13.That sounds not bad at all. I'll take it.听起来还不 错。这个房间我要了。
酒店常用英语对话定稿版
酒店常用英语对话精编 W O R D版 IBM system office room 【A0816H-A0912AAAHH-GX8Q8-GNTHHJ8】
酒店常用英语对话 1、Good morning/afternoon/evening, sir/madam. 早上/下午/晚上好，先生/女士。 2、Good night. 晚安。 3、Have a good time! 祝您过得愉快！ 4、Wish you a most pleasant stay in our hotel. 愿您在我们酒店过得愉快！ 5、I’m sorry. 对不起，很抱歉。 6、Excuse me. 打扰一下，对不起。 7、Sorry to have kept you waiting. 对不起，让您久等了。 8、Just a moment, please. 请稍等一下。 9、I apologize for this. 我为此道歉。 10、Can I help you. 我能帮您吗？ 11、It’s very kind of you. 您真客气。 12、Thank you. 谢谢您。 13、You are welcome. 不用谢。 14、I am at your service. 乐意为您效劳。 15、Turn left/right. 往左/右转。 16、 This way, please. 请这边走。
17、 It’s on the second floor. 在二楼。 18、 Happy birthday! 生日快乐！ Happy New Year! 新年快乐！ Merry Christmas! 圣诞快乐！ 19、 May I come in 我可以进来吗 20、 May I know your room number and name 我能知道您的房间号码和姓名吗 总台 基本句型 一、预订服务 Good morning. This is Room reservation. May I help you 早上好，客房预订处，我能为您做什么？ What kind of room would you like to reserve 您想订哪种类型的房间? A single room or a double room
酒店日常英语对话
【英语对话】酒店日常英语 2011-03-07 13:51作者：来源：未知点击数：8637 分享到： Receiving a walk-in guest. 为散客登记 How many people do you have ，XX Mr./Mrs.? 先生/小姐，请问您有几位？ What kind of room do you prefer，XX Mr./Mrs. Please ? XX先生/小姐，请问您想要哪种房间？ Just a moment, I have to check if there’s a room available XX Mr./Mrs. XX先生/小姐，请稍等，我看看有没有空房。 Here is a brochure of our hotel and our tariff, XX Mr./Mrs. 先生/小姐给您我们酒店介绍和价目表。 We’ll give you a 10% discount, XX Mr./Mrs. XX先生/小姐，我们给您九折优惠。 Would you like to register, please? XX Mr./Mrs. XX先生/小姐，请您登记，好吗？
You have to register individually, please. XX Mr./Mrs. XX先生/小姐，请您们分开登记，好吗？ Would you fill in this registration form, please? XX Mr./Mrs. XX先生/小姐请您填一下登记表。 Would you please put your nationality there, sir? 先生，请您将您的国籍写在这儿。 Would I ask you to put your name in block capital? XX Mr./Mrs. XX先生/小姐请用大写字母写您的名字，好吗？ May I have your occupation, please? 请问您的职业？ Would you sign your name, please? /I’ll need your signature. XX Mr./Mrs. XX先生/小姐，请签名。 Would I see your passport, please?/Sir, would you mind showing your passport? XX Mr./Mrs. XX先生/小姐，能出示一下您的护照吗？ I’m afraid your room is not ready ye t. Would you mind waiting, please? XX Mr./Mrs. XX先生/小姐，恐怕您的房间还没收拾好，希望您不介意在这里等一下。 How would you like to pay by cash or credit card，XX Mr./Mrs. ? XX先生/小姐,请问您是现金或是信用卡付款？
《酒店英语》情景对话
情景: 1. 客人打电话到希尔顿酒店预订房间。预订员详细询问客人对房型的偏好并记录基本的预订信息（如：入住的时间和天数，人数，姓名及联系方式）。注意沟通技巧。 2. 客人想要预订一个豪华双人间，但无法在入住当天的18:00前赶到酒店，因此预订员推荐担保预订，客人在预订员的帮助下顺利完成保证性预订的手续，确保房间一直被保留。 3. 客人在预订完房间后接受了预订员推荐的接机服务。预订员详细告知此项服务的收费情况，并记录好客人的航班号以及准确到达时间。 4. 由于行程的变更，客人向酒店提出取消客房的预订。预订员详细询问后做好记录并表示希望下次有机会为其服务。 5. 客人打电话到酒店进行客房预订的更改，将普通标准间升级为山景套房。预订员详细询问后做好更改记录。 6. 客人在抵店前致电酒店确认所预订的房间，确保能顺利入住。 7. 在酒店礼宾部工作的小王（receptionist）作为酒店代表去机场迎接客人并护送其回到酒店。客人给小费，小王开心地接受了。 8. 客人抵达酒店，行李员立刻热情为客人提供行李服务，确认行李的件数以及是否有贵重或易碎的物品并将行李送至房间。 9. 礼宾员（bellman）在带客人去房间的路上为客人介绍酒店的设施服务以及当地的一些的著名景点。 10.礼宾员（bellman）把客人送到房间，告知客人房卡使用时的注意事项并详细介绍客房送餐服务。 11. 客人来到酒店寄存处想要寄存一个手提袋。寄存处工作人员（Bellman of Cloakroom）细心检查后发现一块贵重手表并建议客人随身携带，同时详细告知其营业时间并将取物牌交给客人。 12.客人想要搭车去三亚明珠广场（Mingzhu Mall），礼宾员请客人在大厅（lobby）等候，并亲自为客人叫出租车，还撑伞护送客人上车（当时在下雨） 13. 客人于明早7点前往位于三亚经济开发区的一家工厂进行参观，计划包车一天。礼宾员详细询问信息，并告知客人包车的收费情况。 14. 客人想要去免税店(duty-free shop)，与酒店班车司机交谈起来。大巴司机告诉客人酒店分别安排一辆大巴免费接送住店客人到免税店，15分钟一班。 15.EMS快递公司给住店客人沙利文先生送来一个包裹。礼宾员将包裹送到客房让客人签收。客人给小费，礼宾员欣然接受并表示感谢。 16.客人于三天前在酒店预订了商务套房，现在前台进行入住登记。接待员在详细询问信息和检查身份证明后，帮助客人填写入住登记表以及定金的支付。 17. 没有预订的客人（walk-in guest）到酒店前台入住登记。接待员详细询问信息，客人想要一间带阳台的豪华大床房，接待员核查空房间情况，查看客人身份证明后帮助其完成入住登记的手续。 18. 客人想去离酒店最近的第一市场（The First Market）吃海鲜，感受三亚当地的生活气息。问询处的职员为其指路并建议直接搭车前往。 19. 住在三亚大东海银泰酒店（Intime）的大卫先生想去参观在鹿回头广场（Deer Looking-back Square）举办的国际兰花展（International Orchid Exhibition），于是来到酒店问询处咨询。请详细告诉客人如何乘车到达目的地。 20.客人第一次来三亚想去旅游景点游玩，于是来到酒店问询处咨询，咨询员为客人介绍三亚的著名旅游景点。 21.客人抵达酒店时发现客房价格和旅行社提供的价格不符，请为他解释现在是旺季，价格
外出旅行酒店结账常用英语口语
餐厅结账时英语对话 A:Hello,canIhavemybill? 甲：你好，请拿我的账单。 B:Sure,justamoment. 乙：好的，请稍等。 A:Doyouacceptcreditcards? 甲：你们接受信用卡吗？ B:I'msorrywedon'tacceptcreditcards. 乙：对不起，我们不接受信用卡。 A:I'llpayincashthen. 甲：那我就付现金吧。 (Theyaregoingtoleaveafterdinner.) （他们饭后要走了。） Jack:Couldwehaveourbill,please? 杰克：请拿张单，好吧？ Waiter:Sure,? 服务员：好的。请问你们要怎么结账？三人合起来结还是分开结？ Jack:Abillforthreeofus,please. 杰克：合起来结。 Waiter:Here'syourbill,'. 服务员：这是您的账单，先生。共87元。请核对。 Jack:(5,and6,...Jackischecking.)Wouldyoumindexplainingthistome?? 杰克：（五、六……，杰克在核对。）请给我解释一下这个，你不介意吧？第四项是什么？Waiter:...,not33. 服务员：当然不介意。让我看看。第四项是主菜，是38元，不是33元。 Jack:? 杰克：我知道了。服务费包括了吗？ Waiter:Yes,theservicechargeis15%. 服务员：包括了。服务费是15%。 Jack:? 杰克：好。我能用信用卡付吗？ Waiter:I'msorrywedon'tacceptcreditcards. 服务员：对不起，我们不接受信用卡。 Jack:Oh,I'msorrytohearthat. 杰克：很遗憾。 Waiter:Butweacceptchecks. 服务员：但我们接受支票。 Jack:Good. 杰克：好吧。 餐厅结账常用口语
酒店英语口语情景对话
Scene 1： （R：receptionist G：Guest） R: Good morning, Madam. There is front office. What can I do for you? G: Good morning. I’d like to check in, please. R: Do you make a reservation? G: A reservation? No. R: May I have your name, madam? G: Shawna Zhang. R:Mrs.Zhang，What kind of room would you like? G: I want to a queen room with bath or shower, and the room with a balcony is better. R: Just a moment. I’ll check it up for you. Thank you for waiting. There are two kind of room cater your requirement. Would you like a room with a front view or a near view? G: Let me see. I think near view room is more suitable for me. Can you tell me the rate of the room? R: sure. The daily rate of the queen room is $100. G: As far as I know. It is the off season now. So can I get a discount? R: yes. Staying in our hotel you can get 20 percent discount after the second night. G: that’s great.