商务英语信函
商务英语信函八大类
商务英语信函八大类投诉信Dear_______,I am ______ (自我介绍) .I feel bad to trouble you but I am afraid that I have to make a complaint about_____.The reason for my dissatisfaction is _______(总体介绍). In the first place,_______(抱怨的第一个方面). In addition, ___________(抱怨的第二个方面). Under these circumstances, I find it ________ (感觉)_______(抱怨的方面给你带来的后果).I appreciate it very much if you could _______(提出建议和请求), preferably ______(进一步的要求),and I would like to have this matter settled by ____(设定解决事情最后期限).Thank you for your consideration and I will be looking forward to your reply.Yours sincerely低于结束语一至二行，从信纸中间偏右的地方开始，在结束语的正下方，在签完名字的下面还要有用打字机打出的名字，以便识别。
职务、职称可打在名字的下面。
当然，写给亲朊好友的信，就不必再打了。
Li Ming询问信Dear ______,I am ____________ (自我介绍). I am writing to see if it is possible for you to provide me with informationregarding_______.(要询问的内容)Peter New mark 在他编著的《翻译教程》中提到，提笔写译文之前，翻译者必须通读文章，了解原文的背景、基调、作者的态度和行文风格，以便吅理自然地组织语言，表达目标信息。
商务英语信函写作
商务英语信函写作商务英语信函写作范文商务英语是以适应职场生活的语言要求为目的，内容涉及到商务活动的方方面面。
商务英语课程不只是简单地对学员的英文水平、能力的提高，它更多地是向学员传授一种西方的.企业管理理念、工作心理，甚至是如何和外国人打交道，如何和他们合作、工作的方式方法，以及他们的生活习惯等，从某种程度上说是包含在文化概念里的。
由此可见商务英语在我们的工作中十分重要。
今天就由店铺带大家了解一下商务英语信函写作范文吧!商务英语信函写作篇1Dear Mr. / Ms,Thank you very much for your invitation to attend the 1997 International Fair. As we are going to open a repair shop in your city at that time, we are sorry that we shall not be able to come.We hope to see you on some future occasion.Yours faithfully商务英语信函写作篇2Dear Mr .Weidner .Contract No. 17854You will recall that you and I have discussed at least three times during the past six months the low quality of service provided by your hotel .After each conversation, service is improved for a short time , and then reverts .back to the old standard that brought abort my original complaints .I will summarize in this letter my previous discussions about your performance .You may wish to refer to our contract as you read my comments.1. Windows :According to the contract ,all windows are to be cleaned once a month .This is not being done .Often from six toeight weeks elapse between cleanings .Even when the windows are cleaned ,the job is less than satisfactory .2.Carpets: The carpets should be vacuumed after each workday .Although your service people do show up each day , their efforts can only be described as careless .3.Miscellaneous : I could mention a dozen other cleaning responsibilities that are not being met satisfactorily--furnitures , lavatories and ash trays , for example .I call your attention to paragraph 7c in the contract , Mr .Weidner , in which the provisions for revocation of the contract are described .I do not like to consider such a possibility , but I must have your written assurance that all provisions of the contract will be met .I will be pleased to meet with you once more to discuss the situation. I assure you that this a matter of some urgency to me .Yours faithfully xxx,【商务英语信函写作范文】。
商务英语开发信函范文
商务英语开发信函范文从商务英语专业毕业的同学们，在上班初始能够写一篇优秀的英文版卡开发信可以让上司对你的的印象更加良好。
下面是店铺给大家整理的商务英语开发信函范文，供大家参阅!商务英语开发信函范文1Dear Sir,Good day!Purchasing from overseas can always be a challenge especially for Granite Monuments.FACT 1: China is one of the most important stone exporting countries. Chinese manufacturers make stone products using not only Chinese stones but also stones from worldwide.FACT 2: 60% of China's stone export is from one place: Xiamen and its surrounding areas (Fujian Province, South China) FACT 3: There are over one thousand suppliers in Xiamen and they all look similar if not the same.If you ask them two simple questions: "Who are you?", and "How are you different?" Most of the suppliers may tell you how big they are, how many countries they are selling to, how many workers they have, what ISO quality control system they implement, etc.We can tell you the same things since we have them all, but that is not good enough to make us a big difference. I would like to share you with one thing for now that really makes us different: "Our customers are happy and they always come back." We are big enough to handle your order no matter it’s big or small!Thank you for your attention!商务英语开发信函范文2Dear Mr. Jones:We understand from your information posted on that you are in the market for textiles. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future.We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at which includes our latest product line.Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements.We look forward to receiving your enquires soon.Sincerely,John Roberts商务英语开发信函范文3KCT Co., Ltd.REPLYSeptember 10, 2006To : .Subject : Supplier of Hard wood Charcoal Polymer based KitchenwareDear Sir / Madam,It is glad to write to you with keen hope to open a business relation ship with you. Your company name and email address have been introduced by e-Marketplace.非常高兴能够写信给您我们热切的希望能够与您建立友好的业务关系。
商务英语信函格式范文
商务英语信函格式范文文章一：询价信函格式范文Dear Sir/Madam,We are writing to inquire about your products and prices.We are interested in your product line and would like to know more about the products you offer. Could you please send us a catalog, price list and samples of your products? We would also appreciate any additional information you can provide about your company, such as your production capacity, delivery time, minimum order quantity, and payment terms.If you have any special deals or promotions currently available, we would be interested in hearing about them. We are particularly interested in the following items:- [list of items]We appreciate your prompt attention to this matter and look forward to hearing from you soon.Sincerely,[Your Name][Your Company][Your Contact Information]文章二：订单确认信函格式范文Dear [Customer Name],Thank you for your recent order with our company. We are pleased to confirm the details of your order as follows:- Order Number: [insert number]- Order Date: [insert date]- Payment Method: [insert method]- Total Amount: [insert amount]The products/items you have ordered are:- [list of items ordered]We will begin processing your order immediately, and you should expect to receive your order within [delivery time]. We will contact you once your order has shipped to provide you with a tracking number.If there are any changes or updates to your order, we will contact you immediately to discuss.Please let us know if you have any questions or require any additional assistance. We appreciate your business and look forward to serving you in the future.Sincerely,[Your Company][Your Contact Information]文章三：邀请参加会议信函格式范文Dear [Recipient Name],We would like to invite you to the [event name], which will be held on [event date] in [location]. This event is being organized by [organizer name/company] and will be an excellent opportunity for [describe purpose of event].The event will be attended by a number of prominent individuals within the [industry/sector], including [list of key speakers/guests], and will feature a range of presentations, workshops, and networking opportunities.We believe that your participation in this event would be highly beneficial, and we would be honored to have you join us.Please find enclosed an invitation that provides further information about the event, including a detailed schedule and registration information. If you have any questions or require any additional information, please do not hesitate to contact us.We look forward to hearing from you soon.Sincerely,[Your Company][Your Contact Information]文章四：感谢信函格式范文Dear [Name],I wanted to take a moment to express my sincere gratitude for [insert reason for thanks]. Your[kindness/generosity/helpfulness/etc.] has had a tremendous impact and I am so grateful for your support.Your [support/assistance/encouragement] has helped me to [insert specific impact]. I cannot thank you enough for [insert specific impact] and for being such an incredible[friend/colleague/mentor/etc.].I [appreciate/value/admire] your [insert trait or characteristic] and I am grateful to have you in my life. Your[kindness/thoughtfulness/support] comes at a time when I really needed it and I cannot express how much it means to me.Thank you again for your [insert reason for thanks]. I hope to be able to return the favor in the future and to continue our [friendship/professional relationship/etc.].Sincerely,[Your Name]文章五：道歉信函格式范文Dear [Recipient Name],I am writing to apologize for [insert reason for apology]. I am truly sorry for any inconvenience or frustration that my actions may have caused.I understand that my behavior [was not acceptable/did not meet your expectations/was out of line/etc.] and I take full responsibility for my actions. I assure you that this situation does not reflect the values of our company and I will make every effort to ensure that it does not happen again.I would like to make up for any harm that my actions may have caused by [insert action you will take to make up for the harm]. I appreciate your understanding and hope that you will give me the opportunity to make things right.Again, I am deeply sorry for my mistake and any consequences that it may have caused.Sincerely,[Your Name][Your Company][Your Contact Information]文章六：建议信函格式范文Dear [Recipient Name],I am writing to propose a suggestion that I believe would be beneficial for [insert purpose or goal].My suggestion is to [insert suggestion]. I believe that this would help to [insert benefit or reason for suggestion]. In addition, [insert supportive evidence or reasoning].I understand that there may be some challenges or obstacles to implementing this suggestion, but I believe that with [insert required resources or actions], we can overcome these challenges and make this suggestion a reality.I appreciate the opportunity to share my suggestion with you and I look forward to discussing this idea further with you. Thank you for your time and consideration.Sincerely,[Your Name][Your Company][Your Contact Information]本篇文章是一篇关于常用商务信函格式范文的汇总，主要涉及了五种常见的商务信函，包括询价信函、邀请信函、感谢信函、道歉信函和建议信函。
经典中英文商务信函范文
12种经典中英文商务信函范文第一种、介绍信Letters of Introduction实例之一：Dear Mr. / Ms.,This is to introduce Mr. Frank Jones, our new marketing specialist who will be in London from April 5 to mid April on business.We shall appreciate any help you can give Mr. Jones and will always be happy to reciprocate.Yours faithfully尊敬的先生/小姐，现向您推荐我们的市场专家弗兰克·琼斯先生。
他将因公务在四月15日到四月中旬期间停留伦敦。
我们将非常感谢您向琼斯先生提供的任何帮助，并非常高兴施以回报。
您诚挚的实例之二：Dear Mr. / Ms,We are pleased to introduce Mr. Wang You, our import manager of Textiles Department. Mr. Wang is spending three weeks in your city to develop our business with chief manufactures and to make purchases of decorative fabrics for the coming season.We shall be most grateful if you will introduce him to reliable manufacturers and give him any help or advice he may need.Yours faithfully尊敬的先生/小姐，我们非常高兴向您介绍我们纺织部的进口经理王有先生。
商务英语信函礼貌与非礼貌用语
商务英语信函礼貌与非礼貌用语商务英语信函是商业交流中非常重要的一种沟通方式，因此在使用语言时需要注意礼貌和避免使用非礼貌用语。
下面我将从礼貌和非礼貌的角度给出一些例子。
礼貌用语：1. 开头问候语，Dear Mr./Ms./Mrs. [姓氏]，或者Dear [职位]，。
2. 表达感谢，Thank you for your prompt response.（感谢您的迅速回复。
）。
3. 提供帮助，If you need any further assistance, please feel free to contact me.（如果您需要任何进一步的帮助，请随时与我联系。
）。
4. 表达善意，I hope this email finds you well.（希望您一切顺利。
）。
5. 结尾问候语，Best regards,（最好的问候。
）。
非礼貌用语：1. 直接命令，Do this immediately.（立即做这件事。
）。
2. 不礼貌的批评，Your work is completely unacceptable.（你的工作完全不可接受。
）。
3. 威胁或强迫，You must comply with our demands.（你必须遵守我们的要求。
）。
4. 侮辱性言辞，You are incompetent.（你无能。
）。
5. 粗鲁的结尾，Whatever.（随便。
）。
在商务英语信函中，礼貌和尊重对于建立良好的商业关系至关重要。
使用礼貌用语可以展示你的专业素养和尊重他人的态度，而避免使用非礼貌用语可以避免引起误解或者冲突。
因此，在撰写商务英语信函时，请确保使用得体的语言，避免使用冒犯或不尊重他人的用语。
英文信函格式范文 商业信函
英文信函格式范文商业信函【中英文实用版】Dear Sir/Madam,尊敬的先生/女士，I hope this letter finds you well.I am writing to discuss the recent purchase I made from your company.我希望这封信能够找到您一切安好。
我写这封信是为了讨论我最近从贵公司购买的产品。
Firstly, I would like to commend your company on the excellent quality of the product.It has exceeded my expectations in every way.首先，我想对贵公司产品质量的出色表现表示赞赏。
它在各个方面都超出了我的期望。
However, I have encountered a minor issue with the product.After using it for a few weeks, I noticed that the handle began to split.然而，我在使用产品几周后遇到了一个小问题。
我注意到把手开始分裂。
I understand that such issues can occur occasionally, but I believe that it is important to bring it to your attention.I would appreciate it if you could provide me with a solution to this problem.我明白这种问题可能偶尔会发生，但我觉得向您提出来是很重要的。
如果您能提供解决这个问题的方案，我将不胜感激。
In addition, I would like to express my satisfaction with the customer service provided by your company.The staff members I have spoken tohave always been polite and helpful.此外，我想对贵公司提供的客户服务表示满意。
商务英语信函的分类
商务英语信函的分类商务英语信函的分类1、建立贸易关系(Establishment of business relations)2、询盘(一般的或详细的)(Enquiry (general and specific))3、报盘(实盘或虚盘)( Offer (firm or without engagement))4、贸易磋商(Business negotiations)5、有关成交(Conclusion of business)6、有关销售合同或销售确认书(Sales contract or confirmation);7、有关购货合同或购货确认书(Purchase contract or confirmation).8、促销信(Sales promotion)9、订货和执行(Order and the fulfillment)10、有关信誉证(Letter of Credit)11、催证(Urging the establishment of L/C);13、信誉证展期(Extension of L/C).14、有关装运(Shipment)15、催运(Urging shipment);16、装运通知(Shipping advice).17、续订(Repeat order)18、保险(Insurance)19、索赔(Claim)20、提出索赔(to lodge a claim);21、理赔(to settle a claim).22、其他形式,如:23、寻找代理(Ask for an agent);24、加工贸易(Processing trade);25、补偿贸易(Compensation trade);26、建立合资企业(Establishing a joint venture)等等。
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Date: 23rd December, 20--
Shandong Science & Technology Co. Ltd. 21/F Bright Plaza 138 Jinni Road, Jinan Shandong, China
案号和日期 靠右
Attention: Mr. Zhou Jun, Import Dept.
•信件常用称呼和落款用法
情况
未知收信人姓名
知道收信人的姓 名，但关系一般
知道收信人姓名 且关系亲密
称呼
Dear Sir(s) Dear Madam Dear Sir or Madam Dear Mr. Bush Dear Ms. Bush Dear Dr. Bush Dear Prof. Bush Dear Mary Dear Smith
pleased to inform you that the goods have been loaded on board the s/s “Peace”, which is
sailing for your port on April 1st.
We’ve sent a telex to the above effect this morning. Please insure the goods as contracted
书信一般可分为商务信函或公函（Business Letter or Official Correspondence）和私人信件 （Private Letter）两大类。
商务信函：商务往来中的信件，是“人们互相联系， 彼此交往，交流思想，沟通信息，洽谈事物所使用的 一种应用文体。”
英语商务信函的格式与汉语的信函格式有明显区别， 应先确定商务信函各要素的含义，然后再进行得体的
Dear Sir,Fra bibliotekRe: Our Offer for PDA Type III-H
Thank you for your interest in our latest Personal Digital Assistant Type III-H.
As requested, we offer you 500 sets of PDA at USD140 per set FOB Inchon for shipment in February, 20--. We require payment by L/C.
hope that we can close more business with you in the future.
结尾敬语和 落款偏右
Yours faithfully, The Electrolux Corp.
Horis De Wolley
Horis De Wolley (Manager)
齐头式示例
除信头外全 部左对齐
Attention: Mr. Wang , Import Dept.
Dear Sir,
Re: SHAMPOO
We’ve received your letter of July 10th enquiring about our JOHNSON'S® Baby Shampoo With Natural Lavender, but unfortunately, the stock of this product is running low due to the heavy demand. But we will inform you as soon as the new supplies come up.
•关于称呼
•不认识的人：Dear Sir/Madam •认识但不熟悉的人：Dear Mr./Mrs./Ms./ Dr./ Prof. Smith •朋友：Dear Mary
•关于结束语
•写给机关、团体或不认识的人：Yours truly, Truly yours, Yours faithfully, Yours sincerely… •写给长者或上级：Yours respectfully, Respectfully yours, Yours obediently … •朋友或亲戚：Yours, Ever yours, Yours ever, Yours affectionately, Lovingly yours, (Much) Love, With Love, Your devoted friend…
1. 信头 letter head 2. 编号（写信人的名字缩写）和日期 The
sender name and the date 3. 信内地址 The inside address 4. 事由 The subject heading/主办人
商务信函
Business Letter
Content
Definition Layout/Type Language Features Translation Principles Practice & Analyses
书信是日常生活中常用的文体，是用以交涉事宜、 传达信息、交流思想、联络感情、增进了解的重要工 具。
•英文书信的组成部分
一封正式的英文书信通常包括下面几个组 成部分：信头(Heading)、信内地 址(Inside Address)、称呼 (Salutation)、正文(Body)、结束 语(Complimentary Close)、签 名(Signature)、附件(Enclosure)、 副本转送(Carbon Copies)、再启 (Postscript)等。
SAMSUNG ELECTRONICS
310 Taepyung-ro 2-ga, Chung-gu
Seoul, 100-102, Korea
Tel: 82-2-3706-1114
Our Reference No. ODL-11
E-mail: qsl@
Your Reference No.
其他部分
附件(Enclosure\Enc.), 附言(Postscript\P.S.), 经办人姓名 (Attention Line), 事由(Subject or Heading), 查号或参考编 号(Reference No.), 抄送(Carbon Copy Notation\ C.C.)
英文商务信函的格式和结构
落款
Yours Faithfully Faithfully Yours
Yours Sincerely Sincerely Yours
Best regards Best wishes Love With (Lots of ) Love
•英文书信的基本原则
• 英文书信的书写可概括为7个C原则：Completeness （完 整）, Clarity（清楚）, Concreteness（具体）, Conciseness （简明）, Correctness（正确）, Courtesy（谦恭）, Consideration（谅解）。
和事由居中
Date: 30th March, 20--
105 Roller Road Sydney, Australia
日期靠右
Attention: Mr. Donnason, Marketing Dept.
Dear Sir,
Re: Shipping Advice of Freezers
With reference to your order No. F256 of February 5 for 1,000 sets of Freezers, we’re
收信人名称地 址：逐行右缩
Registered
写信人名称地 址
stamp
Mr. Wang Kai-ming CHINA NATIONAL TRANSPORT CO. 120 Nanjing Road Shanghai, China
齐头式举例 写信人名称地 址
CHINA NATIONAL CEREALS, OILS AND FOODSTUFFS IMP & EXP CORP.
Because there is an increasing demand for this product, our price is non-negotiable. We look forward to your reply.
Yours truly,
Samsung Electronics
Lavis Kim
and make preparation for taking the delivery. We are now making out the necessary documents
for negotiation.
We assure you that our goods will be found satisfactory upon arrival at your port. We also
We hope that we can close business to our mutual advantage in the future.
Yours faithfully,
Johnson & Johnson
Doris Fergoson
Doris Fergoson (Manager)
改良齐头式示例
Telex: 53892 SHELEC SS
Our Reference No. H/W—T008
Tel: 46-8-738-6000
Your Reference No.
Fax: 46-8-738-6016 E-mail: hwlee@
具体收信人
Messrs. William & Warner
Layout of a Business Letter 商业信函的格式
Three major forms