英语导游试题重庆版
英语导游试题及答案

英语导游试题及答案1. What is the primary responsibility of a tour guide?A. To ensure the safety of the touristsB. To provide information about the attractionsC. To manage the tour scheduleD. All of the above答案:D2. Which of the following is NOT a typical duty of an English-speaking tour guide?A. Conducting tours in EnglishB. Assisting with travel arrangementsC. Providing medical assistanceD. Ensuring customer satisfaction答案:C3. What is the best way to greet a group of tourists at the beginning of a tour?A. "Hello, everyone! Welcome to our tour."B. "Good morning, ladies and gentlemen."C. "Hi, folks! Let's get started."D. "Greetings, esteemed visitors."答案:B4. When should a tour guide provide information about ahistorical site?A. Before arriving at the siteB. While walking through the siteC. After leaving the siteD. During lunchtime答案:B5. What is the most important quality of a tour guide?A. PunctualityB. KnowledgeabilityC. PatienceD. Humor答案:B6. How can a tour guide handle a tourist who is lost during a tour?A. Ignore the situationB. Help the tourist find their way backC. Scold the tourist for being carelessD. Ask the tourist to follow the group more closely答案:B7. What is the appropriate way to end a tour?A. "Thank you for joining our tour. Goodbye."B. "It was a pleasure having you. Have a safe journey."C. "That's all for today. See you next time."D. "We hope you enjoyed the tour. Don't forget to tip."答案:B8. Which of the following is NOT a common problem a tour guide might encounter?A. Weather-related delaysB. Traffic congestionC. Tourist complaintsD. Language barriers答案:D9. What is the best way to handle a tourist who is asking too many questions?A. Ignore the questionsB. Answer them briefly and move onC. Ask another tourist to answerD. Provide detailed answers to each question答案:B10. What should a tour guide do if a tourist is feeling unwell during the tour?A. Continue the tour without themB. Offer assistance and find medical help if necessaryC. Suggest they rest and rejoin laterD. Ask them to leave the tour答案:B。
英语导游考试题目及答案

英语导游考试题目及答案一、选择题(每题2分,共20分)1. The most famous tourist attraction in Beijing is:A. The Great WallB. The BundC. The Terracotta ArmyD. The West Lake答案:A2. What is the primary language used by English-speaking tour guides?A. MandarinB. EnglishC. FrenchD. Spanish答案:B3. Which of the following is not a traditional Chinese festival?A. Spring FestivalB. Mid-Autumn FestivalC. ChristmasD. Dragon Boat Festival答案:C4. The Forbidden City was the imperial palace for the emperors of which dynasty?A. TangB. MingC. QingD. Both B and C答案:D5. What does the abbreviation "UNESCO" stand for?A. United Nations Educational, Scientific and Cultural OrganizationB. United Nations Economic and Social CouncilC. United Nations Environment ProgrammeD. United Nations International Children's Emergency Fund答案:A6. The Great Wall was built mainly to protect against invasions by:A. The MongolsB. The JapaneseC. The EuropeansD. The Arabs答案:A7. The Chinese character for "dragon" is:A. 龙B. 虎C. 凤D. 马答案:A8. Which of the following is a famous dish from Sichuan cuisine?A. Peking DuckB. Mapo TofuC. Dim SumD. Hot and Sour Soup答案:B9. The traditional Chinese medicine is based on the concept of:A. Yin and YangB. Five ElementsC. Four SeasonsD. Both A and B答案:D10. The Chinese New Year is also known as:A. Lunar New YearB. Spring FestivalC. Moon FestivalD. Both A and B答案:D二、填空题(每空2分,共20分)11. The capital city of China is _______.答案:Beijing12. The currency used in China is the _______.答案:Renminbi (RMB)13. The highest mountain in China is _______.答案:Mount Everest14. In Chinese culture, the color red is associated with_______.答案:Good luck and happiness15. The Chinese zodiac consists of _______ animals.答案:Twelve16. The famous Chinese philosopher Confucius lived during the _______ dynasty.答案:Spring and Autumn17. The traditional Chinese art of painting and calligraphyis done using brushes and _______.答案:ink18. The Chinese tea ceremony is known as _______.答案:Gongfu Cha19. The Chinese New Year is celebrated to welcome the _______.答案:New Year and the arrival of spring20. The famous Chinese novel "Journey to the West" waswritten by _______.答案:Wu Cheng'en三、简答题(每题10分,共40分)21. What are the four great inventions of ancient China?答案:The four great inventions of ancient China are papermaking, the compass, gunpowder, and printing.22. Describe the significance of the Silk Road in ancient China.答案:The Silk Road was a network of trade routes that connected the East and West, facilitating cultural exchanges and the spread of goods, ideas, and technologies.23. What are the main features of Chinese gardens?答案:Chinese gardens are characterized by their harmony with nature, the use of water, rocks, and plants to create a serene atmosphere, and the incorporation of pavilions, bridges, and winding paths.24. Explain the concept of "face" in Chinese culture.答案:In Chinese culture, "face" (面子) refers to a person's reputation and social standing. It is important to maintain and protect one's face, and to give face to others, as it is associated with respect and social harmony.四、论述题(每题20分,共20分)25. Discuss the role of English-speaking tour guides in promoting cultural exchange.答案:English-speaking tour guides play a crucial role in promoting cultural exchange by providing information aboutlocal customs, history, and traditions to international visitors. They bridge the gap between cultures, facilitating understanding and appreciation for different ways of life. They also help to dispel misconceptions and stereotypes, fostering goodwill and mutual respect among people from diverse backgrounds.。
重庆英语试题题库及答案

重庆英语试题题库及答案一、选择题(每题2分,共20分)1. Which of the following words has the same pronunciation as "fish"?A. KitchenB. RichC. DishD. Watch2. The phrase "take a rain check" is most likely used in the context of:A. Weather forecastingB. Canceling a sports eventC. Postponing an invitationD. Accepting an invitation3. The word "serendipity" is closest in meaning to:A. HappinessB. LuckC. SadnessD. Anger4. In the sentence "She is quite a character," the word "character" most likely means:A. A person in a storyB. A unique personalityC. A letter of the alphabetD. A role in a play5. The idiom "break the ice" refers to:A. Shattering a frozen surfaceB. Starting a fireC. Making a difficult decisionD. Easing a tense situation6. The correct spelling of the word pronounced as /ˈɪnˌteɪndʒəbl/ is:A. IndecentB. IndentableC. IndenticalD. Indeniable7. If you "burn the midnight oil," you are:A. Going to bed very lateB. Waking up very earlyC. Working late into the nightD. Cooking at night8. The word "meticulous" is an antonym of:A. CarelessB. ThoughtfulC. DiligentD. Precise9. The phrase "hit the books" means to:A. Start reading for pleasureB. Study hardC. Throw away booksD. Sell books10. The word "quarantine" is related to:A. A type of fruitB. A period of confinement for health reasonsC. A method of cleaningD. A type of military strategy二、填空题(每题1分,共10分)11. The opposite of "advantage" is _________.Answer: disadvantage12. "To go _________" is a phrase that means to leave or depart.Answer: AWOL (Absent Without Leave)13. If you "bite the bullet," you are preparing to face a difficult situation.Answer: bravely14. "To be on cloud nine" means to be extremely happy.Answer: metaphorically15. The word "altruistic" describes someone who is unselfishly concerned with the welfare of others.Answer: selfless16. "To keep one's _________" means to remain calm and composed.Answer: cool17. "A picture is worth a thousand words" implies that avisual image can convey as much information as a lengthy description.Answer: speaks18. "To be in the _________" means to be in a state of confusion or disarray.Answer: dark19. "To add insult to injury" means to make a bad situation worse.Answer: salt20. "To be in the _________" means to be in a state of suspense or uncertainty.Answer: balance三、阅读理解(每题2分,共20分)Read the following passage and answer the questions that follow.Passage:In the heart of the city, there stands an old clock tower. It has been a symbol of the city for centuries. The clock tower was built in the year 1600 and has been maintained meticulously over the years. It is not only a historical landmark but also a place where people gather for various events. Every New Year's Eve, the clock tower is the center of attention as the city counts down to the arrival of the new year.21. What is the primary significance of the clock tower?A. A historical landmarkB. A place for eventsC. A symbol of the cityD. All of the above22. When was the clock tower built?A. 1500B. 1600C. 1700D. 180023. How is the clock tower described in terms of maintenance?A. NeglectedB. Poorly maintainedC. Meticulously maintainedD. Barely maintained24. What event takes place at the clock tower on New Year's Eve?A. A concertB. A playC. A countdownD. A fireworks display。
导游服务规范题库60题(英文版)

导游服务规范题库60题(英文版)导游服务规范题库60题(英文版)should apologize to the tourist.27. What should a tour guide do when the tourists lose money or property?(1) To get know the shape, characteristic and value of the property, and analyze the possible lost time and place and assist him/her looking for it;(2) Provided that the lost thing is registration for entering or leaving the country or insured valuables, the reception agency should give proofs;(3) The owner could, by this proof, apply the theft certification through local Public security Bureau for the purpose of custom inspection or claim to insurance company.28. What should a tour guide do when a French tourist’s property is stolen in traveling around our country?(1) The local guide should immediately report to travel agency, public security and insurance company and assist them to look for clues for solving the case;(2) If the things lost cannot be found, the tour guide should assist the owner to apply to police station for theft certification so that the tourist can undergo custom inspection or submit claim to the insurance company;(3) Comfort the owner and calm him down.29. What should a local guide do when a North Korea tour group, who will travel in China, is arriving in Dingdong station and one tourist finds his luggage lost?(1) It is not the tour guide’s responsibility for the loss of tourist’s luggage, however, he/she should help the tourist findthe luggage;(2) Assist the owner in conducting the loss and claim document in Lost property office of airport;(3) During the tour, the guide should ring the tourist from time to time, asking about whether he/she finds the luggage. If not, the guide should assist the owner in buying some daily necessities;(4) If the tourist doesn’t find the luggage before leaving the loc al site, the tour guide should transfer the owner’s contact information to the airline company so that the luggage could be send to the owner successfully in future;(5) If the luggage is sure to be lost, the owner may claim to the airline company.30. When a local guide took a tour group from Taoxian airport to Fenghuang hotel and found that one of them didn’t get his baggage. At this time, what should the tour guide do?(1) The tour guide should look for it in the tourist room and examine whether the luggage is sent to the wrong room or the other tourist take wrong luggage;(2) If it cannot be found, the guide should contact with the baggage clerk of hotel to find the reasons;(3) If it cannot be found either, the guide should report to travel agency and ask for instructions;(4) If it is travel agency’s fault, the owner may write a list including all of lost luggage items. With this list and the local guide’s written stateme nt, the travel agency would claim to the insurance company for compensation;(5) The local guide should write accident reports for record.31. If you are in charge of guiding a Singapore educational tour group, unexpectedly one lady member came to you and saidthat her passport was missing, what should you do?(1) Comfort Miss Li, and allow her to recall the most possible lost place and assist her;(2) If this loss is confirmed, the procedures need to be applied in following order: First, the loss certification should be given by the local reception agency; with this certification, the owner can report to the Public security Bureau for the proof of it; after applying for the proof of passport loss, the owner can immediately go to Singapore embassy in China for getting a new passport; holding the new passport, the owner can go to Public security Bureau to apply for visa documents;(3) The expense will be paid by her.32. During the travel, if an overseas Chinese from Malaysia lost his/her passport, how to deal with this situation as a tour guide?(1) The tour guide should assist the owner in opening proof from the local reception agency;(2) With the proof of travel agency and the photos as well as relating materials, the owner can report to the designated public security Bureau for applying new passport;(3) After getting new passport, the owner can go to Malaysia embassy in China for applying visa documents;33. How do you cope with that as a tour guide if one tourist was lost in a trip of Qianshan Mountains?(1) To get to know the information and look for him quickly. Generally speaking, appoint the tour leader and some tourists to search for him separately. I will continue to guide the tour group, and notify them my phone number and next scenic spot;(2) Report to Qianshan Parkland and local Public security station and ask for help; Contact with the hotel to inquirewhether the lost tourist comes back; if he/she is still not found, the tour guide should report to travel agency or even the police station;(3) When the lost tourist is found, the tour guide should ask the tourist why he/she was lost. If it is the tour guide’s fault, the guide sho uld apologize to him/her. If it is the tourist’s fault, the guide should comfort him/her and remind him of being cautious;(4) Write the accident reports.Part three34. What should a local guide do when his/her tour group gets in a car accident on the way back and some tourists hurt?(1) Rescue the injured immediately and send him/her to the nearest hospital accompanying with the tour leader or national guide;(2) Preserve the scene and promptly report to the police station;(3) Report to the travel agency and notify relating departments in charge (Superior department or the Foreign office, etc.) and the insurance company;(4) Comfort the tourists and go on the visit;(5) Assist the relating department in doing the aftermath settlement(6) Give the written report and state the situation.35. What should a local guide do when his/her tour group is robbed or even threatened during the trip?(1) The tour guide should put his best self forward in keeping the tourists’ life and property safe;(2) Report to the police immediately and assist them;(3) Report to the leaders and bring them to the scene if case is serious. Try to call for the masses to catch the criminal andrecover the property;(4) Calm down the tourists and continue the visit;(5) Assist the relating department in doing a good aftermath settlement;(6) Write out the accident reports.36. What should a tour guide do when the hotel where tourist live catch fire in the evening?(1) The tour guide should report to police immediately;(2) Promptly inform the tour leader and all the tourists;(3) Assist the field staff in evacuating the tourists to escape way;(4) Lead the tourist to save themselves. Don’t let the guests jump out of the window blindly or taking lifts. Let them creep along with the wall with a wet towel covering the mouth. Follow the instructions of ambulance man and quickly move to the safe place;(5) When be saved, the tour guide should save other victims and resolve the difficulties caused by fire and manage to continue the tour activities;(6) Assist the leader in doing aftermath settlement and write out the accident reports.37. As a tour guide, what should you do when a customer asks his girl friend to go along with your group after arriving at someplace?(1) The tour guide should ask for the agreement of tour leader and other members of the tour group;(2) Contact with the travel agency to open the entering document if no special circumstances. Let her show valid document, fill in a form and pay relevant charges.(3) If foreign diplomatist wants to go with the tour group, theguide should check with travel agency first and strictly obey by the regulations of Chinese government.(4) For a journalist, the tour guide has to check with relating department for permission.38. If some tourists have the symptoms of vomiting, diarrhea, fatigue and coma because of eating seafood, what should the tour guide do and how to take precautions?(1) This is food poisoning symptoms of acute enteritis. If they are not rescued timely, there will be threatening to their lives. The tour guide should:(2) Try to help him vomit immediately, and let the patient drink more water to accelerate the excretion and relieve toxicity;(3) Send the patient to hospital for treatment and ask a doctor to diagnose;(4) Report to travel agency and the organization supporting the meal should be held accountable for it;(5) Precautions: have meals in fixed points; tell the tourists not to buy food at small market stall. If the food supplied is not healthy, the restaurant manager will be asked to apologize to the public.39. If some tourist gets carsickness during the travel, how does the tour guide deal with this?(1) Remind visitors not to feed too much, and take drugs against carsickness;(2) Let the person sit at the front of coach by the window;(3) Tell the tourist to tighten his belts for preventing visceral excessive vibration that aggravates illness.40. What should you do, if you take a French tour group made of high school students to travel Fenghuang Mountain in Dandong, and just when they walk down from the place ofLaoniubei, you find that a tourist fall down unluckily and cause leg fracture?(1) There are usually two kinds of circumstances for fracture: internal injury and trauma. The tour guide should take the emergency rescue at the scene. First, stop bleeding (by hand pressure, pressurized bandaging, using a tourniquet), binding (cleaning up the wood, bandaging moderately), on the plywood (fixed on both ends of the joint body to avoid turning fracture);(2) Send the injured to hospital and keep diagnosis, treatment charging list for claim to insurance company;(3) Report to travel agency and write out the accident report;(4) The tour guide should see the patient from time to time afterwards.41. How to cure the tourists suffering from heatstroke?(1) Rapidly transfer the patients to shady and ventilated place, relax the clothes and trouser belt and give patients a breeze;(2) Let the patient drink salty drinks, if possible, and takerheo-camphoradin or rendan mini-pills;(3) Wipe with cold water or alcohol to keep his body cooling;(4) If the patient appear delirious, the guide may use thumb to press philtrum-philtra and Hukouxue (one inch up the Hukou place) to wake him up, and then send him to hospital as soon as possible.42. What should a tour guide do to an old foreign tourist living in hospital due to heart attack?(1) Let the patient lie on the back and not to move;(2) Arrange emergency rescue immediately and tell the tour leader and the travel agency leaders come to the scene;(3) If the patient has to be in hospital, the guide should postpone the visa validity and assist him in conductingdocuments leaving the country;(4) The expense on treatment is paid by patients themselves, and the other fees on the service that the tourist didn’t obtain should be sent back according to the agreement of Sino-foreign travel agency.43.What should a tour guide do to a drowning tourist?(1) Clear a way the dirt in the drowned man’s nose and mouth, and immediately review whether there are false teeth in the mouth that block the airway;(2) Let the drowned man up by padding the stomach, and make him face down to compress the back so as to enable water to outflow from the nose and mouth;(3) Let the drowned man lie on his back and make artificial respiration;(4) Send the drowned man to hospital immediately without stopping rescue on the way.44. What should you do as a tour guide when Singapore tourists ask you to accompany them buying cloisonné and Tri-colored glazed pottery of the Tang Dynasty as gift to their friends in homeland?The tour guide should take the tourists to cultural relics and handicraft shop for purchase. Remind the tourists of keeping invoice well and not removing sealing-wax on the goods for custom inspection.45. What should a tour guide do when tourists want to buy calligraphy and painting at a street stall?The tour guide should persuade him and tell him China’s custom regulations that anyone who wants to carry cultural relics (including antiquated calligraphy and painting) has to submit app raisal certification to China’s departments on governmentof cultural relic, unless he cannot take it out. But this certification cannot be provided by a street stall seller. So, if the tourist really wants to buy it, the guide may take him to cultural relic shop. Remind the tourists of keeping invoice well and not removing sealing-wax on the goods for custom inspection.46. What should a tour guide do when tourists want to buy Chinese medicinal materials and patent drug?The tour guide should let relevant provisions of China’s customs get known: the entry visitors who want to buy reasonable quantity of traditional Chinese medicinal materials or proprietary Chinese medicine in foreign currency and carry them out of the country are required to submit to customs an invoice sealed “special seal for foreign exchange purchase” by State Administration of Foreign Exchange. It is not allowed to bring out if beyond the scope of a reasonable number. The total limit for going abroad is 300 RMB. The limit for going to Hong Kong and Macao regions is 150 RMB.47. What should a tour guide do when tourists ask to go to the store to buy their favorite product again?Generally speaking, if time permits, the tour guide might leave a note message (says the name of the product or something like asking salesman’s help) to the tourist and let him go shopping by a taxi. The guide can also go with him.48. What should you do when four tourists request you to change Chinese food to western food two hours before the dinner?(1) The local guide may try to contact with the restaurant server and do as relevant regulations if the proposal is given 3 hours before dinner;(2) If the tourists still insist on changing the meal, the requestcan be declined but the tour guide would better give a careful explanation;(3) If the tourists still insist on changing the meal, the tour guide can informs that the western food will be paid by themselves and without returning Chinese food fees.49. What should a tour guide do when a tourist request to have dinner on his own because of the disagreement with other tourists?(1) Explain to them carefully and ask the tour leader to mediate.(2) If the tourist insists on having meal on his own, the tour guide may follow his choice by negotiating with the restaurant server. But warn that the fees paid by himself without returning any other charges.50. What should a tour guide do when a tourist purpose special requirements on food due to religious belief?If the proposed requirements are prescribed in the tourism agreement, the reception agency should make an arrangement earlier. The local guide should check the execution of plans and fulfill the promise. If the requirements are proposed after the arrival of tour group, the tour guide may judge the case as appropriate. In general, the local guide could contact restaurant so as to meet these requirements if possible. If there are really existing difficulties, the local guide may help tourists resolve these themselves.51. What should a tour guide do when a tourist asks to leave the group in advance just because his requests cannot be satisfied?(1) The tour guide should persuade the tourist to continue the trip with tour group. If the reception agency really hasresponsibility for this, they have to make up for it;(2) If the tourist asks for unreasonable requirements, the tour guide should explain carefully. If it doesn’t succeed, the tou r guide may satisfy these requirements but notify them that the comprehensive service fees will not be returned;(3) No matter why the tourist wants to leave China in advance, the tour guide should, under the instruction, assist the tourist in reordering flight, seats, separating visa documents and so on with all the charges paid by the tourist.52. What should a tour guide do when a British tourist claims to withdraw from the tour group because of the urgent affairs at home?(1) These requirements can be satisfied through negotiation with the travel agency;(2) Assist the guest in applying relevant documents such as separating visa, reordering flight and seat. The fees covered by tourist himself;(3) The travel service fees should be returned partially or not according to the agreements.53. When some tourists from your Korea tour group request to watch “Snow Wolf Lake” in Liaoning Theate r instead of the original schedule—watching Northeast Errenzhuan at grand stage, what would you do?(1) If time permits, the travel agency can give an exchange;(2) If the tickets have been ordered with no exchanges, the tour guide should carefully explain to them for their understanding. If these tourists still insist on watching “Snow wolf lake”, the tour guide can help them buy tickets with charges paid by themselves;(3) Tell the drivers to try to make a convenience for thesetourists watching other pla ys if it’s on the same way.If it’s on a different way, the tour guide should arrange cars for them with charges paid by themselves;54. What should a tour guide do when the tourists ask to help them transfer some goods?(1) The tour guide should ensure what kind of goods that they want to transfer. If it belongs to taxable goods, the tourists should be promoted to pay the tax. If they are just valuables, the tour guide would refuse to do. When the tour guide has to accept the requirements, he will let the tourists write out a signed proxy that indicates the name and quantity and leave a mailing address;(2) The recipient has to give a receipt signed and sealed after receiving the goods;(3) The tour guide will hand the receipt and proxy together to travel agency for safe keeping;(4) If the goods transferred include food, the tour guide should refuse to them.55. What are the occasions that a tour guide need to discourage the tourists from free activity?(1) In order to the travel plan works smoothly, the tour guide should persuade them to go along with the tour group;(2) When the local public security is not very good, the tour guides should prevent the tourist from going out, much less go out individually;(3) As touring on the river or lakes, the tourist may purpose to swim ina swimming-forbidden area, at this time, the tour guide will neither agreetheir requirements nor accompany them to swim regardless of the benefits of tour group;(4) The tour guide should decline to the tourists when they are asking to visit some area still not opened to public;56. What should a tour guide do if the tourist gets a common disease?(1) The tour guide will persuade him to see doctor as soon as possible and take care of himself. If necessary, he will accompany the patient together to see doctor;(2) Take care of his condition. If the guest stays in hotel, the tour guide should go to see him and arrange for meals;(3) Do not buy the medicine or use drugs for the patient;(4) Tell the tourist that the charges for seeing doctor are paid by themselves.57. What should a tour guide do if the tourist gets a serious disease?(1) Take decisive action to send the patient to hospital accompanied by relatives or tour leader and inform travel agency that they need help. The local guide goes on guiding the group quickly;(2) In the process of rescue, the leader or the patient's relatives should be present. If the relatives don’t arrive, all arrangements should be follow the opinions of the embassies in China. T our guide may go to the hospital to visit from time to from;(3) When the patient turns the corner but still need to be in hospital, the tour guide should help him settle the separating visa, postpone visa, transportation bills and documents about leaving hospital or returning homeland;(4) As for the written material such as diagnosis, rescue report and treatment, the tour guide should copy the file for record in travel agency;(5) The fees on being in hospital and treatment as well as charges of staying in China for the relatives are all paid by themselves. The comprehensive service fees that not provided should be returned to the tourist by rules;58. What should a local guide do when a foreign tourist dies in the wash room?(1) Ring 120 immediately to conduct the emergency rescue;(2) Ring 110 immediately and keep the scene untouched;(3) Inform the travel agency that they should report to the departments for foreign affairs, public security office and the embassy in China, asking the personnel in charge come to the scene;(4) T he tour guide should stabilize the tourists’ emotion and continue his reception job;(5) As for anatomy or cremation, it must be done with the signature of the relatives or consular officials, or the tour leader;(6) Make a list of remain belongings to the victim;(7) Only if it is quarantined by epidemic organization and sent exit permit, the body cremated and coffin can be transported home;(8) The written transcript and rescue report of the whole process as well as exit permit of coffin transportation, signed by the physician and relating departments, should be kept by tour leader or travel agency who are in charge of sending to the deceased relatives.(9) Write out the accident report for record.59. In order to enrich the cultural life at night, the local guide decides to take the tour group to Tiger beach park and visit the lantern show,but four tourists would like to stay at hotel and make afortune by playing mahjong, as for this, what should a tour guide do?The tour guide should carefully explain to them that playing mahjong is illegal in China and persuade them to visit the lantern show and abandon gamble activities.60. What should a tour guide do when the tour leader or tourists purpose some requests inconsistent with the original itinerary and involved with the reception principles as well?The local guide may refuse to them. If there are specific reasons purposed by tour leader, the local guide need to ask to reception agency for instructions.。
导游英语口语测试题库

导游英语口语测试题库(40题)Dialogue 1As a local guide Xiao Li, you are picking up your group from the US led by Mr. Smith. You are holding a welcome sign with “Smith” and your company’s name on it. Your dialogue will include the following points:A. Greetings.B. Ask if the group is led by Mr. Smith.C. Inquire details concerned.Dialogue 2As a local guide, you are on the way to the scenic spot with your group. The guests are interested in Chinese painting. Your dialogue will include the following points:A. Introduce representative categories of Chinese painting.B. Introduce some famous Chinese painters.Dialogue 3The tourist in Room 556 is sick and stays in the room. He calls you angrily that he can’t fall asleep because of the noisy cleaning of the room-maid. He insists that he has pushed the key of “Do not disturb”. Act as a local guide to make a dialogue with him. Your dialogue will include the following points:A. Ask the reason for anger.B. Tell him to make sure the “Do not disturb” light is OK or not.C. Offer the solutions.Dialogue 4A group is held up by the traffic jam. Act as the local guide to make a dialogue with the escort Mr. Smith. Your dialogue will include the following points:A. Discuss the issue with Mr. Smith.B. Ask Mr. Smith to help to soothe the group.Dialogue 5Perform as a tour leader to explain schedule of tomorrow to your tour group in the end of supper. Your dialogue will include the following points:A. Tell the tourists the itinerary of tomorrow.B. Tell the tourists the set-out time and return time.C. Tell the tourists the time of morning call is 6:00 a. m.D. Ask the tourists to go to bed early this evening and should be on time tomorrow.Dialogue 6Suppose you are the tour guide and you are leading the guest to his room. But the guest is not satisfied with the noisy room facing the street. Your dialogue will include the following points:A. Apologize for the inconvenience.B. Give the reasons.C. Promise to negotiate with the hotel manager.D. Agree to change the room if there are any rooms available.Dialogue 7A guest complains that there are too many sites of natural scenery in the itinerary and asks to change for some historical sites. Act as the local guide to make a dialogue with the guest. Your dialogue will include the following points:A. Apologize.B. Explain the reasons.C. Offer some historical sites.Dialogue 8As a local guide, you are on your way to Guilin with the group you have just picked up.A tourist named Peter asks you some detailed information about the Reed Flute Cave when you are giving the on-the-way tour guide presentation. Your dialogue will include the following points:A. General introduction to Guilin.B. Detailed information about the Reed Flute Cave.Dialogue 9Perform as the tour guide to get a last-minute notice of “change of plan” which require you to rush to the train station to meet a tour group. The party have been waiting for a long time when you get there and they are full of grumbles. Please make a dialogue to deal with the complaints. Your dialogue will include the following points:A. Make an apology.B. Explain the reasons.C. Solutions.Dialogue 10A member of an inbound group asks to withdraw from the tour for an emergency at home. Act as the local guide to make a dialogue with him. Your dialogue will include the following points:A. Ask for the reason of withdrawing.B. Soothe the tourist.C. Tell him how to deal with relevant fees.D. Offer help for his leaving.Dialogue 11As a local guide, Mr. Zhang, you are heading for a scenic spot with the group, however, you find that two members are not present when you do the nose count. Some tourists tell you that the two tourists would rather stay at the hotel. You have a conversation with the tour escort Mr. Smith. Your dialogue will include the following points:A. Ask him if he has already known it.B. Reach an agreement with him about how to deal with the two tourists.Dialogue 12A tour leader goes to check out in the front office. Act as the tour leader to make a dialogue with the receptionist. Your dialogue will include the following points:A. Identify yourself.B. Check out (the tour group will leave the hotel at about 10:00 a.m.).C. Pay by credit card.Dialogue 13A local guide is taking a tour group on the tour of the Great Wall. Your dialogue will include the following points:A. Briefly introduce the Great Wall.B. Introduce the story of Meng Jiangnv.C. Introduce the function of the towers on the Wall.D. Answer any questions by the tourists.Dialogue 14Half an hour before lunch, the tourists of the group require that the western meal arranged for them should be changed to a Chinese meal. Suppose you are the tour guide, please negotiate with the tourists. Your dialogue will include the following points:A. The tour guide should explain to the tourists that such requests should be made 3 hours in advance.B. If the guests insist, tell them that they should cover the expense by themselves.Act as the tour guide to call the housekeeping department of Beijing Hotel. Tomorrow is the birthday of a tourist. Your dialogue will include the following points:A. Tell the housekeeping who you are.B. You would like turn-down service for Ms. Li in Room 808 because tomorrow is her birthday.C. A small cake and some roses will be sent to the hotel while the tour group are out. You would like to have the cake put on the table of Room 808 and the flowers put in a vase.Dialogue 16As a tour guide, when you notice a tourist look terribly weak at the breakfast time, you show concern for him and offer help. Your dialogue will include the following points:A. Show your concern.B. Ask if the guest need seeing a doctor.C. Give suggestions.Dialogue 17The tour leader tells the local guide that some guests vomit severely. Suppose you are the local guide, deal with it by making a dialogue with the tour leader. Your dialogue will include the following points:A. Inquire the details.B. Suggest that they may be suffering from food poisoning.C. Ask the guests to drink plenty of water.D. Call the ambulance.Dialogue 18As scheduled, the group will visit the Great Wall this morning. But it rains heavily and it’s very dangerous for the guests. As a local guide, you want to cancel the arrangement and go to consult with the tour leader. Your dialogue will include the following points:A. Analyze the danger of going on the tour in such heavy rain.B. Apologize.C. Give explanations.D. Offer solutions.The tourist is interested in Chinese paper-cut and wants to buy some pieces as souvenir. You are the tour guide and introduce Chinese paper-cut to the guest. Your dialogue will include the following points:A. Introduce the history and main features of Chinese paper-cut.B. Recommend some souvenir shops.C. Answer the relevant questions.Dialogue 20It is the first meal time. When eight dishes with a soup as stipulated in the contract are served, two tourists tell Mr.Wang, the local guide, that they are Buddhist vegetarians and ask Mr.Wang to arrange another meal for them. They say they mentioned this when they signed up for the tour. Act as Mr. Wang to make a dialogue with them. Your dialogue will include the following points:A. Tell the tourist that you will confirm with the travel agency.B. Apologize for the mistake.C. Offer solutions.Dialogue 21Suppose you are the local guide and your guests complain that the dishes are too salty and there is no seafood or meat dishes. Your dialogue will include the following points:A. Apologize first.B. Make explanations.C. Offer solutions.Dialogue 22Suppose you are the local guide and one of your guests tell you that his luggage is lost. Your dialogue will include the following points:A. Ask the guest to calm down.B. Inquire the details.C. Offer the solutions.Dialogue 23In the end of lunch, two tourists ask the tour guide about when and where to go shopping. Act as the tour guide to make a dialogue with the following points:A. Tell the tourists this afternoon is free time for them.B. Tell them your tour is a no-shopping tour.C. Introduce some souvenir shops inside and outside the hotel.One tourist is interested in Beijing Opera and asks you to make a brief introduction to it. He also asks you to book a ticket for the performance. Your dialogue will include the following points:A. Introduce the main features of Beijing Opera.B. Clarify the details of ticket for the performance.Dialogue 25Suppose you are the tour leader, you make a call to the hotel operator as your tour group is to take the early flight to Beijing tomorrow morning. Your dialogue will include the following points:A. Require a morning call.B. Clarify the details of the morning call.Dialogue 26A tour group is now on the way to the airport. Perform as the tour guide to bid a farewell to the tour group. Your dialogue will include the following points:A. Review the whole tour process and thank fo r the guests’ cooperation.B. Ask the tourists for some advice.C. Make an apology to anything unsatisfied during the trip.D. Send the best wishes.Dialogue 27Suppose you are a tour leader. You have checked in for your tour group and now you have just returned to the coach. Your dialogue will include the following points:A. Assign the room cards to the tourists. Ask the tourists to get off the coach one by one and remind them of not leaving anything behind.B. Help the tourists take their luggage out of the compartment of the coach.C. Count the tourists and tell them the elevator is on the left side of the front office.D. Tell the tourists the supper will begin half an hour later in the Chinese restaurant on the second floor.Dialogue 28Act as a tour guide to receive a call from a tourist who gets a serious cough and flu after registration. You rush to his room and make a dialogue with him including the following points:A. Help the tourist to contact the clinic in the hotel.B. Persuade him to stay in the hotel for his health, and arrange the meal for him.C. Tell him to pay the medical expenses himself.As a local guide, you are on the way to visit Suzhou Gardens. The tourists seem to be quite interested in them. Your dialogue will include the following points:A. Introduce the characteristics of Suzhou Gardens.B. Introduce some representative Gardens in Suzhou.C. Answer any questions asked by the tourists.Dialogue 30After dinner, a tour group is scheduled to take a walk along the pedestrian street. Some tourists say that they have been there before and hope to visit the Zhongshan Park instead by tour bus. Your dialogue will include the following points:A. Arrange it if there is enough time for the tour.B. If they take taxi there, give directions to the driver and make suggestions.C. Make it clear to the tourists that the trip to the pedestrian street is not refundable.D. Remind them to take care of themselves and not to come back too late.Dialogue 31A tourist named Tom complains to you that his shower doesn’t work. Act as the tour guide and make a dialogue with the guest. Your dialogue will include the following points:A. Apologize to Tom for the inconvenience.B. Ask him the detailed information.C. Offer the solutions.Dialogue 32As a local guide, you find that there are two more tourist attractions in the escort, Mr. Smith’s tour plan. When you check the itinerary with him, Mr. Smith insis ts that the trip should be arranged according to his plan. Your dialogue will include the following points:A. Apologize to Mr. Smith for the mistake.B. Find out how the mistake comes about.C. Offer the possible solutions as well as the compensations.Dialogue 33As a local guide, Xiao Zhang, you are discussing the itinerary with the tour escort Mr. Smith. Because of a one-hundred-year big flood, the itinerary has to be adjusted and one of the major spots has to be canceled. Your dialogue will include the following points:A. Apologize to Mr. Smith for the inconvenience.B. Explain the cause to him.C. Offer the possible solutions as well as the compensations.Suppose you are the tour guide; two inbound tourists tell you that they get in touch with their long-lost friends and want to invite them to take part in the activities of the tour group. Your dialogue will include the following points:A. Tell them that they should get the consent of the tour leader and other tourists.B. Clarify the identities of the guests’ friends.Dialogue 35As a local guide, your guests want to taste some local snacks and ask for your advice. Your dialogue will include the following points:A. Introduce some representative local snacks.B. Recommend the guests where to find the genuine snacks.Dialogue 36Act as a local guide to explain laundry service for your tour group. Your dialogue will include the following points:A. Tell the tourists the hotel has laundry service.B. Tell the tourists how to get this service.C. Tell the tourists they should pay laundry service by themselves.Dialogue 37Perform as a tour guide taking a group to the seashore. Make sightseeing precautions before they begin the tour. Your dialogue will include the following points:A. Remind the tourists of things to take with them.B. Give advice about how to relax and enjoy themselves on the seashore.C. Forbid any swimming without permission.D. Tell the group the time of gathering.Dialogue 38Suppose you are a tour leader. You call Spring Hotel to change your reservation for your tour group. Your dialogue will include the following points:A. Tell the receptionist who you are.B. Tell the receptionist your changing requirements for the reservation.C. Show your thanks.Dialogue 39A tour guide is showing a group of foreign tourists around the Ancient Culture Street. The tourists show special interest in some souvenirs. Your dialogue will include the following points:A. Brief introduction to Chinese calligraphy and China’s four treasures of study (文房四宝).B. Brief introduction to the Chinese fans.Dialogue 40A tour guide is bidding farewell to a tour group. Before checking out, there are a lot of things to attend to. Your dialogue will include the following points:A. Check the amount of the baggage with the tour leader to see whether they are damaged.B. Remind the tourists to confirm their own articles, especially travel certificates and valuables.C. To see if there are anything you can do for the tourists after their departure.。
重庆英语导游

other scenic attractions
Chongqing Nature Museum
Local natural history and fauna and flora samples are on display in the Chongqing Nature Museum in Beibei district, which includes a display room for dinosaurs that have been founding sichuan.
evening scenes of Chongqing
The red star pavilion in the pipasha park, the Kansheng pavilion in the eling park, and a place called Yikeshu on the Nanshan mountain are vintage points for observing the nocturnal scenes of the mountain city of Chongqing. At night the entire city is inundated in an ocean of lights, which form a colorful three-dimensional painting, with waves of the Yangtze and Jialing rivers glistening against the moonlit, star spangled sky.
Yangtze river’s three gorges
Sailing down the Yangtze from Chongqing to Yichang allows visitors to see the spectacular scenery of the three gorges along with its splendid cultural heritage and fabled local folklore. The cruise, which combines sightseeing with scientific, artistic and folklore exploration, is a national-caliber tourist program. The 193-km-long three gorges, consisting of the majestic Qutangxia, statuesque Wuxia and ferocious Xilingxia gorges, is one of and ferocious Xilongxia gorges, is one of the world’s major canyons. along the way there are such scenic attractions as the Fengdu mountain. Baidi city, Shibao village, Zhang fel’s temple, Qu yuan’s temple, and the three gorges dam.
云贵川渝英语导游讲解词(英汉对照)

云贵川渝英语导游讲解词(英汉对照)1.欢迎光临/ Welcome to2.我们正在驶往... / We are heading to...3.这里是... / This is...4.我将为您讲解... / I will explain...5.这个景点的历史可以追溯到... / The history of this attraction can be traced back to...6.在这里,您可以看到... / Here, you can see...7.请大家注意/大家要注意... / Please pay attention to...8.让我们一起探索... / Let's explore...9.这个地方以...而闻名/ This place is famous for...10.这里的气候适宜,风景如画/ The climate here is pleasant and the scenery is picturesque.11.这个区域有丰富的自然资源/ This region has abundant natural resources.12.请问有什么问题吗? / Do you have any questions?13.这个地方是一个受欢迎的旅游目的地/ This place is a popular tourist destination.14.祝您在这里度过愉快的时光/ I hope you have a pleasant time here.15.下一站是... / The next stop is...16.我们将在这里停留一段时间/ We will stay here for some time.17.请跟上,不要掉队/ Please keep up and don't fall behind.18.马上就要到达目的地了/ We will soon arrive at our destination.19.如果您有任何需求,请随时告诉我/ If you have any needs, please feel free to let me know.20.感谢您选择我们的旅行团/ Thank you for choosing our tour group.。
重庆英语导游面试集锦2014最新中英对译

重庆导游资格考试口试常见问题1.Could you tell me the meaning of "Chongqing"请问“渝”的含义?Because the Jialing river called “YuShui”, and Chongqing is located in the Jialing river, so called "Yuzhou", and later was called as “Yu”.2.The origin of Chongqing? 重庆的由来"AD 1189, Prince Song Guangzong first sealed, then become emperor, claiming that "double happy" and renamed the state government called Chongqing, hence the named Chongqing.3.Is Chongqing have the Peach Garden? Where is? 重庆有桃花源吗?在哪?Yes, there have. Is “Youyang” Peach Gard en4.What is the precious animal in Chongqing’s zoo?动物园的珍贵动物有?Like a little panda, giant panda, golden monkey, south China tiger, Chinese sturgeon, sika deer, etc.5.What is the city flower and city tree of Chongqing? What is their meaning?重庆的市花、市树是什么?各自的寓意?The city flower is camellia, the moral of the flower is Chongqing people are upright, kind, friendly and passionate.The city tree is ficus virens, the moral of the tree is strong , hard-working.6.What’s the meaning of everyone in Chongqing人人重庆的含义Designed around the theme of double celebration—the literal meaning of the city’s name, which means “celebration”.The emblem conveys the city’s spirit of putting people first, as well as displaying the broad-mindedness and openness of the citizens of Chongqing. It also looks like two people advancing forward hand in hand, implying that the government and the people are making concerted efforts to build a better future.7.The three times of Chongqing becoming municipality? 三次直辖的时间?On May 5th 1939,July 1950, March 14th 19978.The population and area of Chongqing is probably how many? 重庆的人口和面积大概多少?Chongqing’s population is about 30 million, and area is about 82,000 square kilometers.9.The climate in Chongqing?What’s the featu re? 重庆的气候?特点呢?Chongqing is humid subtropical climate, with mild winters and early spring, hot summer and rainy autumn.The feature: the temperature is higher than other parts of the same latitude, less of sunshine and abundant rainfall.10.What’s the unique characteristic of Chongqing’s climate? 重庆独特的气候特征?The climate of Chongqing is temperate, belongs to the humid subtropical climate. Hot in summer but winter is somewhat mild, has long frostless period and abundant rain as well.11.Which appearance of Chongqing architecture is imitate the temple ofheaven in Beijing? What’s the moral? 重庆哪个建筑的外观是模仿北京天坛?寓意如何?Chongqing people's great hall. The means is “The country is prosperous and the people are at peace”12.What’s the constitution of Huguang Guild Hall of Chong qing重庆湖广会馆的组成?The guild hall of Guangdong, Jiangnan, Lianghu, Jiangxi and four opera stage. 13.Which building of Chongqing is known as the "Eight strange structures ofthe world"? 重庆的哪处建筑被称为“世界八大奇异建筑”?Shibaozhai.石宝寨Is one of the few wooden structure building in our country.14.The city construction concept of Chongqing? 重庆的城市建设理念?People-oriented15.Hongyan spirit can be summarized as? 红岩精神可以概括为哪八个字?Patriotism, solidarity, struggle and dedication16.Chongqing humanistic spirit can be summarized as? 重庆人文精神可以概括为?Self-improvement, pioneering and opening17.What are the five-class scenic area in Chongqing? 重庆的5A级景区?Chongqing Dazu rock carvings, Chongqing Wushan small Three Gorges-Mini Three Gorges,Chongqing Wulong Karst(the Three Natural Bridges, Fairy Mountain, Furong Cave) , Chongqing Black Valley, Youyang Peach Garden.18.Chongqing ChaoTianMen why no doors now? 朝天门为什么现在没门?Because building the ChaoTianMen wharf in 1927, and the gates has be removed. In 1949, a fire has broke out, making ChaoTianMen near 2 km area into ruins, henceforth then ChaoTianMen only remaining the city walls.19.Talk about the origin of the Jiefangbei. 说说解放碑的由来。
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08年导游外语外语试题
请把下面词组翻译成你所报考的语言
1.领队tour leader 2 自然保护区nature reserves
3.丝绸之路the Silk Road 4仰韶文化Yang shao culture
5.司母戊鼎Si Mu wu Square vessel 6古典园林classical gardens
6.7龙门石窟the Long men Grottoes
8.计调sales and marketing reserchers 9
9.大雄宝殿the Mahavira Hall
10.包价旅游package tour
把下列句子翻译成你所报考的语言
1我想给朋友带一些物美价廉便于携带的纪念品
I would like to buy my friends some souvenirs which are of reasonable price and convenient to
carry.
2对不起,我必须通知你们,你们乘坐的航班由于天气的原因已被取消
3黄河中下游地区被人类学家和考古学家称为”中华文明的摇篮”
4唯有牡丹真国色,花开时节动京城.
True peonies alone most reflect the true qualities of a nation.Every bloom causes a sensation in the capitical.
5姓氏是祖先留给我们最珍贵的遗产
6这是25张到北京的登机牌和1张到东京的登机牌.每张登机牌上都写有座位号和登机门号.
7毋庸置疑.一个好的导游是一次成功旅游的关键.
8首先,我代表我们社对你们的到来表示热烈的欢迎.
9客人离店结帐时,需要把房间钥匙还给前台吗?
10.我想再来一份牛排,我特喜欢牛排,
把下面短文翻译成你所报考的语言
1.河南地处中原腹地,文明源远流长。
河南在中华名族文化乃至东方文化的形成与发
展上有非常重要的地位。
从中国第一个王朝夏开始,先后有20多个朝代的200多位帝王建都或迁都于此,留下了难以尽数的名胜古迹。
2.随着近些年的发展,大约有将近一亿元人民币投入到该景点的基础设施建设当中。
加大宣传力度与强化内部管理,景区为游客提供了优美的环境和一条龙服务,包括食,住,行,游,购,娱。
3.“一片甲骨文惊天下”,使得古都安阳蜚声海内外。
作为河南省北部的门户,安阳具有
3500多年的历史。
公元前14世纪开始成为殷商的国都。
19世纪末,甲骨文的发现撩起了殷商古都神秘的面纱。
灿烂的殷商文化呈现在了世人面前。
珍藏在安阳殷墟的甲骨文是世界上四大古文字之一。
它像一把金钥匙,为我们开启了上古社会那扇神秘的大门,使我们得以洞察那几近失落的辉煌与文明。
4,从文化意义上讲,我国最重要的山当属五岳,即东岳泰山(山东省),西岳华山(陕西省),中岳嵩山(河南省),南岳衡山(湖南省)和北岳恒山(山西省)。
五月的命名是有各自的位置相应而来的。
如嵩山是五岳中最东的一座,因而名为东岳。
自古至今,这五座山的名望很高。
有五岳归来不看山之说。
各座山上都能欣赏到美丽的风景,同时他们也代表了中国不同地区山群特色和上面的景色。
用你报考的语言回答下面问题
1.导游员上佳服务原则都包括哪些?(至少五条)
2.一篇欢迎词一般应包括哪些内容?(至少五条)
3.作为旅行社工作人员,报价时应包括哪些方面?(至少五条)
1,Reception fee
2,Meals fee
3,Tour-organizing fee
4,partially tour waiver for escort
5,Transportion fee between cities6,Fee for hotel accommodation.
7,paying the differences for breakfast
8,Additional fees
4.你能简述一下郑州的天气和四季吗?
5.
6.
用你所报考的语言撰写一篇导游词
要求:任选一河南省内的景点(不包括现场考试的8个景点)
不少于200个单词
相对完整(包括地理位置,历史背景,经典名称由来,景区布局及有特色的,游客感兴趣的主要景点)(一个是判断题一个是补全对话题型)。