访谈问卷调查表--Questionnaire interview record

附录：问卷访谈记录表Questionnaire interview record《工程公司海外EPC总承包项目多元文化团队建设与管理》《Construction and management of multi-culture team of overseas EPC project of Chinese Engineering Company》访谈记录表(I nterview Record)第一部分：基本信息No. 问题QuestionE1 性别 SEX 男MALE女 FEMALEE2 年龄 Age □30岁或以下30 years oldand below □31-38岁31-38 years old 39-46岁39-46 years old □47-54岁47-54years old □55岁或以上55years old and aboveE3 教育程度 Education □大专junior college 本科undergraduate□硕士或以上Master degree or aboveE4在项目团队中的角色your role in the projectteam□工程师 engineer □一般管理人员 common management person □职能经理 functional manager项目经理project manager □高级管理人员Senior management personnel□业主 owner □其他 othersE5从事工程项目的年限The life engaged in theproject activities□5年以下 five years and below□10年以下less than ten years□11~20年 from eleven to twenty years 20年以上 more thantwenty yearsE6 从事海外项目工作年限The life engaged inoverseas project5年以下 five years and below□10年以下less than ten years□11~20年 from eleven to twenty years □20年以上 more thantwenty yearsE7从事的项目类型Severed project type □国内设计项目Domestic design project □国内EPC项目Domesti c EPC project□国外设计项目Overseas design projects国外EPC项目overseas EPC project□合资项目joint venture projectE8所属企业性质Nature of enterprises ofyours□私有企业Private enterprise 国有企业State-owned enterprise □中外合资企业Sino-foreign joint venture□外企foreign enterprise第二部分：问卷调查部分 Questionnaire Investigation说明：这一部分主要描述您对以下一些概念的认同程度，请按您真实意思在相应表格打上“√”Note: This section mainly describes the degree to which you agree with the following concepts. Please put “√”in below tableaccordingly.A、基本认知： GENERAL调查项目Investigation Item认同程度Identification degree非常不同意Fully disagree不同意disagree中立neutral同意agree非常同意Fully agree1)你参与过EPC项目的一个及以上或全部活动。

（E,P,C,EP,EPC etc.）You have participated in one or more phases of theEPC projects or all activities (E, P, C, EP, etc.,EPC,).√2）你非常了解EPC项目的设计，采购与施工等的所有过程。

You know very wellabout EPC Project whichincludes one or more activities like design,procurement and construction, and so on.√3)EPC项目团队组成对项目成功是非常重要的；EPC project team composition is very importantfor project success√4）海外EPC项目必须聘用熟悉当地规范要求的技术人员及管理人才组成多元化团队完成项目;The technical personnel and managementpersonnel who are familiar with the localspecification and requirements must be employedto form the project team for Overseas EPCprojects√5）多元文化项目团队中，文化的包容性是指不同文化的团队成员为共同的项目目标愿意按照项目的各种规章制度及项目程序文件，组成项目团队完成赋予的职责；In Multi-cultural project team, inclusiveness ofculture is refers to the different cultural teammembers for the common goal of the project shall√comply with the various rules ,regulations andproject procedures to complete the dutiesentrusted by project team.6）多元文化项目团队，文化的独立性是指尊重团队成员个人文化，信仰，道德价值观，生活习惯和行为准则，求同存异，互相学习；In multicultural project team, the independence ofculture is to respect the culture, beliefs, moralvalues, living habits and behavior criterion ofindividual team members, and to seek commonground while reserving differences, learn fromeach others.√B、组建项目团队（To Establish/Organize Project Team）：调查项目Investigation Item认同程度Identification degree非常不同意Fully disagree不同意disagree中立neutral同意agree非常同意Fully agree1）根据项目需要，项目的一些职能岗位必须聘用当地的工程技术或管理人员组建混合型项目团队；According to the project needs, some of thefunction position of the project must employ localengineering technology or management personnelto establish a mixed typeproject team;√2）外籍工程管理人员的选用必须考虑其个人能力，团队协作精神及文化背景以及对总包方文化的认同度；For foreign project personnel selected, theindividual ability, team cooperation spirit, thecultural background and the identification degreefor the culture of the employer, must beconsidered√3）有时外籍成员的文化背景对岗位的适应性很重要Sometimes the cultural background of the foreignmembers is very important to the adaptability of√the project organization position.√4）项目团队由不同文化背景的人员组成,项目团队的职能部门应由外籍成员与中方本部成员一起合理组成混合管理部门；Project team personnel from different culturalbackgrounds are composed of overseas EPCproject team; and It’s necessarythat the functionaldepartments of the project team areformed by themembers of the Chinese and foreign memberstogether.√5）你乐意成为多元文化项目团队中的一员，愿意与不同文化背景的成员一起工作，互相学习。

You are willing to be a member of a multiculturalproject team, willing to work with members ofdifferent cultural backgrounds, to learn from eachother.√6）海外EPC项目中，外籍成员需要了解并认同EPC工程公司的组织文化；Overseas EPC project, foreign members need tounderstand and agree with the EPC engineeringcompany's enterprise culture;√7）团队成员的文化背景不影响团队协作；但应尊重团队成员的个人的文化与信仰；The cultural background of the team membersdoes not influence the team cooperation; but theculture and belief of the team members should berespected.√8）多元文化团队，应充分利用团队成员的文化背景及能力安排合适的工作岗位，职能经理或一般技术或管理人员；Multicultural project teamshould make full use ofthe cultural backgroundand the ability of the teammembers to arrange the right position, i.e.functional manager or normal technology ormanagement personnel;C、建设项目团队（Project Team Building）调查项目Investigation Item认同程度Identification degree非常不同意Fully disagree不同意disagree中立neutral同意agree非常同意Fully agree1）通过系列培训，可以使多元文化团队有共同的信念与目标；Through a series of training, we can make themulticultural team have a common belief andgoal.√2)促进团队成员的交叉培训和头脑风暴式的讨论,有利于知识经验的分享及文化的交融；Cross training of team members andbrainstorming style discussion are conducive tothe sharing of knowledge and experience also tocultural blend.√2）涉外项目中，尊重团队成员的个人文化与信仰是人际关系技能的一个方面；In overseas projects, respectingto the individualculture and beliefs of the team members is oneaspect of interpersonal skills;√3）涉外项目团队建设，不应该忽视其他文化或刻意去摈弃其他文化；但可以实现文化的包容;Overseas project team buildingshould not ignoreother cultures or deliberately to abandon othercultures; but can achieve cultural inclusiveness.√4）团队建设过程中，应处理好团队文化的包容性与个体文化的独立性的关系;In the program of team building, the relationshipbetween the tolerance of team culture and theindependence of individual culture should be welldealt with;√5）增强团队成员的信任和认同感，项目团队文化包容性建设的目的之一；Project team building is to developthe basicprinciples, rules and regulations for teammembers’work and other activities, Everyonemust comply with the guidelines;√6)有效的团队建设活动，可以增进多元文化团队的凝聚力与存在感;Effective team building activitiescan enhance thesense of cohesion and the existence ofmulticultural team;√7）多元项目团队，项目各职能部门总承包商人员与外籍人员应一起办公，不应将任意一方独立起来；In multi-cultural project team, EPC contractor’sstaff and foreign staff should work together(seattogether) in the various functional departments ofproject , and should not be independent of any oneparty;√8）根据团队成员文化的不同，合理安排工作，使其享受到自己文化的尊严（祈祷室的设置及工作时间，西方节日的假期等）；According to the different culture of the teammembers, reasonable arrangement andconsideration canmake them enjoy the dignity oftheir own culture (i.e.the setting of the prayerroom and working hours, holidays for Westernfestivals);√D、管理项目团队（To Manage Project Team）调查项目Investigation Item认同程度Identification degree非常不同意Fully disagree不同意disagree中立neutral同意agree非常同意Fully agree1)项目管理团队应利用文化差异来发展和维护项目团队，在相互信任的氛围下充分协作；The project management team should use culturaldifferences to develop and maintain the project√team, and fully cooperate with each other in anatmosphere of mutual trust;2）公平公正绩效评估活动，能促进团队的管理;Fair and impartial performance evaluationactivities can promote the management of theteam;√3）多元文化团队管理的好坏往往取决于有效及时的冲突管理;The management of multicultural teams dependson the effective and timely conflict management;√4）绩效评估是要考虑成员文化的影响因素；应当对团队成员中占少数的其他文化的成员进行适当激励；Performance evaluation is to consider theinfluence factors of the members’culture; andshould provide special appropriate incentives tothe team members which are a minority cultureinprojectteam .√5）根据麦格雷格的XY理论，X-人性恶论，Y-人性善论，多元文化团队应遵循X理论进行管理;According to Mai Greg's XY theory, X- theory ofevil human nature, Y- theory of good humannature, multicultural team should follow the Xtheory to manage project team; i.e. Maintainingclear and reasonable project execution procedureand regulations.√E、项目经理的角色（Role of Project Manager-PM）调查项目Investigation Item认同程度Identification degree非常不同意Fully disagree不同意disagree中立neutral同意agree非常同意Fully agree1)团队气氛与组织的文化，与项目经理的能力密切相关；√Team atmosphere and culture are closely relatedto the ability of the project manager;√2）项目经理的领导力，影响力，快速决策是影响团队发展的关键；Project manager's leadership, influence, andeffective decision-making are key to thedevelopment of the team;√3）项目团队效率低下是项目经理的无能；Project team inefficiency is the inability of projectmanagers;√4）项目团队效率低下是组织制度的欠缺；The inefficiency of the project team is thedeficiency of organizational system;√5）项目经理正确的文化观对多元文化团队的成功至关重要；The right cultural perspective of the projectmanager is crucial to the success of themulticultural team;第三部分:选择 (单选/多选)1).当你与外籍员工发生分歧时,你会:(1)(2).When you disagree with foreign staff, you will: .(1)当面说清楚 (2)邮件沟通 (3)保持沉默 (4)找上级解决 (5)其他(1) face to face to say clearly (2) mail communication (3) To keep silence (4) To report to superiors (5) others2)外方员工作为你的主管,你会:(1)(2)(3).If you work as subordinate of foreign staff, you will:;(1) 认真服从,(2)积极协助其工作 (3)学习他先进的管理方法 (4)自行其是(1)To accept him willingly (2) actively assist his job (3)To learn advanced management methods from him (4)Actas your think.3)你作为外方员工的主管,你会:(1)(2) （4）.If you work as the supervisor of the foreign staff, youwill;(1) 积极听取他们的意见,(2) 经常找他们聊天，了解他们工作和生活上的情况；尽力去帮助他们；（3）放手他们的工作，（4）有限制的使用(1) actively listen to their views, (2) often chat with them, to understand their work and life situation; try to helpthem; (3) to let go of their work, (4) To use them in restriction extent4) 外方员工加入EPC项目团队，主要目的（1） ;In your opinions: Foreign employees participate the EPCproject team, the main purpose are;（1）薪酬（2）发挥所长，实现自我价值 (3)学习或适应对方的文化 (4)寻求长期合作的可能(1) To earn salary (2) to achieve the value of self (3) to learn or adapt to the others culture (4) to seek long-term cooperation5) 在EPC 团队中，你觉得有效的与外籍员工相处的方式是：（1）（2）（3）（4）（5）. In the EPC team, you find that the effective way to get along with foreign employees is:（1）多多交流与沟通；（2）通过团队建设（3）通过工作的磨合；（4）交朋友；（5）了解学习对方的文化与习俗并让对方了解自己的文化与习惯；(1) Try to communicate so much; (2) through the team building (3) through the work running ; (4) to make friends;(5) To learn about other's culture and customs, and let the other-side to understand your culture and habits;6）对外籍员工有吸引力的因素有：（2）.In your opinions: Factors that attract foreign workers are:;（1）企业文化 (2)工资，福利（3）健全的保障体系（4）完善的外籍员工的管理体系（5）建立合格外籍人员人才库，规划长期合作的可能；(1) Corporate culture (2) salary and welfare (3) sound security system (4) perfect management system for foreign employees;(5) To establish qualified foreign talent person pool, To have possibility of long-term cooperation;第四部分：访谈部分（Q/A）问题：QuestionsQ1：您对海外EPC项目多元文化团队建设的观点是什么？What are your views onthe multicultural team building of overseas EPC projects?Answer：多元文化团队建设是基于多样化价值观基础的，考虑到不同员工、组织、团体等需要而确立起来的包含多种并以一种企业文化为主元文化的一种新型的、复杂的企业文化。