商务英语试题十六.doc
商务英语试卷
商务英语试卷一、单项选择题（共20分，每题2分）1. When you write a business letter, you should always____A. start with the greetingB. begin with the bodyC. end with the signatureD. write in a formal style2. In international business, ____ is the exchange of goods and services between countries.A. commercial transactionB. foreign tradeC. import and exportD. barter3. We____your offer of June 8 and confirm our acceptance.A. have receivedB. had receivedC. will receiveD. would receive4. If you____the contract, you____it.A. sign; acceptB. will sign; will acceptC. sign; will acceptD. will sign; accept5. The business hours of the store are____from 9:00 to 5:00 , but it is open on Sundays.A. regularB. ordinaryC. standardD. normal二、多项选择题（共20分，每题2分）1. The company has____products on the market.A. launchedB. floatedC. introducedD. propagated2. We____your payment on account and will pay the balance on delivery.A. acknowledgeB. acceptC. receiveD. adopt3. They____to sign the contract, but they haven't yet decided whether to accept it or not.A. committedB. agreedC. attendedD. intended4. We____the samples you sent and will let you know if we want to order more.A. appreciateB. favorC. admireD. fancy5. We____all the necessary arrangements for the business meeting and everything is ready now.A. madeB. have madeC. have been makingD. will make。
2016商务英语BEC初级考试练习试题及答案
Read the following extract from a book on management and the questions on the opposite page . For each question 15– 20,mark one letter (A, B, C or D ) on your Answer Sheet for the answer you choose In the last few years, managers throughout industry have seen more changes than many of them could have expected to see in their entire working lives having to communicate information which often leads to feelings of insecurity has become a key activity. From being regarded as relatively unimportant in many companies , management employee communication has become a central corporate need. Concordia International provides a good example of a company that has adjusted well to the changing needs for communication . since 1995 , Concordia has been turned inside-out and upside-down, to ensure that it is a marketing –led, customer-responsive business, one that looks outwards at customers and competitors, rather than inwards at its own processes and the way things were done in the past. In the last eight years, Concordia has reduced its workforce by more than 80.000 people - or 35% -on a voluntary basis, with further downsizing anticipated. From being an engineering company, Concordia is now remaking itself as a service company. The ro le of employee communication in such a context is to build people’s self-confidence, to persuade them that, although it is inevitable that the changes will go ahead, they also bring with them new opportunities for employees. However, this is not an easy task. People tend to be skeptical of these claims and to feel that they are losing touch with the company they have worked for over many years. This is understandable, since many of the old certainties are being swept away , including the core activities of the company they work for. Above all , they have had to face up to the fact that they no longer have a job for life. Research indicates that people respond to this predicament in a variety of ways. The bulk of employees fall into two main categories in terms of their response to the new situation: on the one hand there are the “ pragmatists” and on the other “the highly anxious” the former see their job as a means to an end and have a relatively short-term perspective, with strong loyalty to their local term , rather than the company as a whole . the second category, usually the majority, may respond to threatened changes with a feeling of having been let down, and even feel anger at the company for what they see as changing the terms of their employment. The employee communication process needs to be capable of accurately directing its messages at a variety of employee groups and departments within the workforce . this is why middle managers and line managers are so key to communication. They are the people who know about the full rage of concerns among the workforce. The problem in the past was that this crucial area was often the responsibility of a separate, relatively isolated unit. Concordia puts responsibility for communication firmly on line managers. All their research points to the same conclusion: people prefer to get their information face-to-face from their line managers. That is the key relationship and where arguments and hearts and minds –are lost. The general rule in company communication is to tell employees as much as you can as soon as you can. If you can’t provide details, then at least put the news in context and commit yourself to providing greater detail when it becomes available another rule of company communication is that there must be a fit between what the company is telling its employees and what it is telling its shareholders. 15: in the last eight years, Concordia has A made over 80.000 employees reduncdant B completed a period of downsizing C reduced its workforce of 80.000 by 35% D given 35% of departing employees voluntary redundancy 16 from Concordia’s point of view, the role of communication is to A win employee support before going ahead with the changes B change the company’s core activities. C emphasise the positive aspects of the changes D explain the need for the changes 17 what does research show about most employees’ response to change? A they expect it to have a bad effect on the company B they feel completely powerless C they become less loyal D they fell they have been treated unfairly 18 Concordia’s communication process mainly relies on A printed communication B departmental heads C personal communication D a separate, specialized unit 19 According to the writer, what is the guiding ;principle about giving information within an organization? A Never make promises about future developments B Give people an overall view at the earliest possible stage C always include plenty of hard information D Hold back until all the details can be provided 20 which of the following would be the most suitable title for the article? A employee attitudes to company communication B making company communication more effective C Researching company commmucation D Making employees feel less powerless 参考答案： 15 A 16-20 CDCBB。
BEC商务英语高级口语-试卷16_真题(含答案与解析)-交互
BEC商务英语（高级）口语-试卷16(总分6, 做题时间90分钟)1. SECTION 1 INTERVIEW (ABOUT 3 MIN)1.1. Practise answering these questions.Phase One:? Can you tell me about your present job and your plans for the future?? Can you tell me about your course of studies and why you chose this course?Phase Two:? How important is English in your country?? What impact does technology have on business in your country?SSS_TEXT_QUSTI该问题分值: 2答案:正确答案：2. SECTION 2 MINI PRESENTATIONS (ABOUT 6 MIN)In this part of the test you are asked to give a short talk on a business topic. You have to choose one of the topics from the three below and then talk for about 1 minute. You have 1 minute to prepare your ideSECTION 2 MINI PRESENTATIONS (ABOUT 6 MIN)In this part of the test you are asked to give a short talk on a business topic. You have to choose one of the topics from the three below and then talk for about 1 minute. You have 1 minute to prepare your ideas.1.? Time Management: the importance of punctuality in all aspects of work,? Recruitment: how to ensure that job ads attract appropriate applicants.? Customer Relations: how to set up an effective customer services system.SSS_TEXT_QUSTI该问题分值: 2答案:正确答案：1。
商务英语写作考试试题
商务英语写作考试试题一、选择题（共 20 题，每题 2 分）1、 When writing a business email, which of the following salutations is the most appropriate?A Dear Sir or MadamB To whom it may concernC HelloD Hi2、 Which of the following is the correct format for the date in a business letter?A 05/06/2023B 5th June, 2023C June 5, 2023D 2023/6/53、 In a business report, which section should come first?A Executive summaryB IntroductionC FindingsD Conclusions and recommendations4、 When expressing gratitude in a business letter, which phrase is more formal?A Thank you very muchB I am truly gratefulC Many thanksD I appreciate your assistance5、 What is the correct way to write a subject line in a business email?A Meeting tomorrowB About the meeting tomorrowC Meeting about tomorrowD Tomorrow's meeting6、 In a business proposal, which part should provide detailed information about the solution to the problem?A BackgroundB Proposed solutionC BenefitsD Implementation plan7、 Which of the following is a proper closing for a business letter?A Best regardsB Sincerely yoursC Kind regardsD All of the above8、 When writing a complaint letter, which tone is most appropriate?A Angry and aggressiveB Polite but firmC Casual and friendlyD Indifferent9、 What is the purpose of a cover letter?A To introduce yourself and your qualificationsB To request informationC To follow up on a previous communicationD To express gratitude10、 In a business contract, which clause is essential?A Confidentiality clauseB Force majeure clauseC Termination clauseD All of the above11、 Which of the following is an example of a buffer in a negative business message?A I understand your frustration, butB Unfortunately, we cannotC This is a difficult situation, howeverD We apologize for the inconvenience12、 When making a request in a business email, which phrase is more polite?A I need you toB Could you pleaseC You mustD I want you to13、 What is the correct structure of a business memo?A Heading, date, to, from, subject, bodyB Date, heading, to, from, subject, bodyC Heading, date, from, to, subject, bodyD Date, heading, from, to, subject, body14、 In a business presentation, which visual aid is most effective for presenting data?A GraphsB PicturesC VideosD Maps15、 Which of the following is a common mistake in business writing?A Using jargon and technical termsB Writing in a passive voiceC Failing to proofreadD All of the above16、 When writing a job advertisement, which information should be included?A Job title, duties, qualifications, salaryB Company history, mission statementC Employee benefits, working hoursD All of the above17、 What is the difference between a memo and a letter?A A memo is more formal than a letterB A memo is used for internal communication, while a letter is for externalC A memo is longer than a letterD A memo does not require a salutation or closing18、 In a business email, how many paragraphs are ideal for the main content?A 1-2B 3-4C 5-6D As many as needed19、 Which of the following is an example of a positive message in business communication?A A promotion announcementB A layoff noticeC A price increase notificationD A delay in delivery20、 What is the purpose of a minutes of meeting?A To record the decisions made and actions agreed uponB To summarize the discussion pointsC To provide a detailed account of who attended the meetingD All of the above二、填空题（共 10 题，每题 2 分）1、 The three main parts of a business letter are the ＿_________, the body, and the closing2、 A ＿_________ is a short written message used for internal communication within an organization3、 In a business report, the ＿_________ section provides an overview of the report's purpose and key findings4、 When writing a business email, it's important to keep the message ＿_________ and to the point5、 The ＿_________ is the person or group to whom a business letter or email is addressed6、 A ＿_________ is a formal written offer to supply goods or services at a stated price and under specified conditions7、 In business writing, using ＿_________ language helps to ensure clarity and understanding8、 The ＿_________ of a business email should be specific and convey the main idea of the message9、 A ＿_________ is a detailed written plan for a project or activity10、 In a complaint letter, it's important to include specific ＿_________ to support your complaint三、简答题（共 5 题，每题 8 分）1、 Explain the difference between formal and informal business writing2、 Describe the steps involved in writing a business proposal3、 What are the key elements of a good business email?4、 How can you ensure the clarity and accuracy of your business writing?5、 Discuss the importance of proofreading in business writing and list some common proofreading errors四、写作题（共 2 题，每题 20 分）1、 Write a business letter to a potential client introducing your company and its products or services2、 Write a business report on a problem your company has faced and the solutions you propose。
国开大学商务英语16答案
; do
; take
标准答案：take
题目5： your check is received within a week we shall have no alternative.
: Unless
; As
; If
标准答案：Unless
题目6：二、阅读理解：阅读下面的对话，选择合适的内容将对话补充完整。
国开04009商务英语1任务6参考答案
说明：如果课程题目是随机的，请按CTRL+F在题库中逐一搜索每一道题的答案
题目1：— What if he still doesn't pay up?
—
: If it's a small amount we write it off as bad debt. For larger sums we…
; I've got to hurry.
; I have already done that.
标准答案：If it's a small amount we write it off as bad debt. For larger sums we…
题目2：— The senior managers need the results from last month straight away, so I can’t stop to talk. I’ve got to hurry.
标准答案：子问题1：C; 子问题 2：E; 子问题 3：A; 子问题 4：D; 子问题 5：B
题目7：— You need to work with other colleagues to look after that.
—
2016商务英语（高教版）练习答案：Unit16Packing
Unit 16 PackingTapescript:Miss Gao: Mr. Smith, the negotiation is going on well. We have already agreed on prices, quantity and order. What shall we talk about this time?Mr. Smith: The next problem I’d like to bring up for discussion is the way of packing.Miss Gao: Well, l et’s change another topic —packing. Packing is a part of products. It’s very important. I’d like to hear what you say concerning the matter of packing.Mr. Smith: I think that different articles require different packing. As for electronic products, such as computers, we usually pack each set of them in a polyethylene wrapper.Miss Gao: What about the outer packing?Mr. Smith: We usually use a special carton with stenciled shipping marks as outer packing.Miss Gao: I’m afraid t he cartons are not suitable for such product, but for textile.Mr. Smith: Such cartons are strong enough for product of this kind. Miss Gao: You are probably right. But if these goods are to be transshipped on the way, don’t you think the goods might be spoiled by dampness or rain? We hope that you can make improvement on your packing. Mr. Smith: Oh, don’t worry about it. Every box is lined with waterproof material. This is the protective outer packing.Task Two: Listen to the dialogue again and fill in the missing words.1.agreed2.talk3.topic4.products5.important6.As for7.pack8.special9.strong 10.linedTask Three: Listen to the dialogue the last time and answer the following questions.●The way of packing.●In a polyethylene wrapper.●In a special carton with stenciled shipping marks.●Yes, he does.●No, he won’t.PracticeComprehension of the TextI. Write “ T ” for true, “ F ” for false according to the text.1.F2.F3. F4.F5.F6.TII. Multiple choice.1.B2.C3.A4.B5.A6.C7.D8.BWord StudyIII. There are two columns below. Pair off each word in the first column with its synonyms（同义词）or near-synonyms（近义词）in the second. 1.e 2.g 3.a 4.b 5.c 6.h 7.d 8.fIV. Fill in the blanks with proper prepositions.1.on/upon2.about3.up4.about5.in6.for7.on8.aboutV. Fill in the blanks with the words or expressions given below.1.wooden cases2.make improvement3.be suitable for4.a part of5.concerning6.stenciling7.equipment8.strong enough9.requires 10.be usedGrammar ExercisesVI. Complete the following sentences with the Chinese given in the brackets.1.or you will fail in the exam2.but they did not accept it3.since we met last4.hard they are working5.too high to be acceptable6.where he works7.finished packing the goods8.the goods packedVII. Choose the best answer.1.B2.B3.C4.C5.D6.A7.C8.C9.B 10.ABusiness Knowledge ExtensionsVIII. Translate the following sentences into Chinese.1.下面我想提出讨论的是包装问题。
《商务英语》考试试题及答案
《商务英语》考试试题及答案商务英语考试试题及答案商务英语考试（Business English Test，简称BET）是针对商务环境下英语语言能力的测试，涉及商务沟通、商务文化、商务礼仪等方面。
以下是BET的考试试题及答案，供读者参考。
一、选择题1、在商务场合中，下列哪个词汇属于更为正式的称呼？ A. guy B. sir C. mate D. boss 答案：B. sir2、在商务谈判中，下列哪个语句属于礼貌的表达方式？ A. No way B.I think so C. You're wrong D. It doesn't matter 答案：B. I think so3、在商务活动中，下列哪个行为符合商务礼仪？ A. 穿着休闲装参加谈判 B. 在会议上发表言论前先做笔记 C. 在商务场合频繁使用手机 D. 在商务宴请时点价格昂贵的菜品答案：B. 在会议上发表言论前先做笔记二、填空题4、在商务活动中，我们常常使用电子邮件进行沟通。
以下是一封商务邮件的示例： Dear [Name], I am writing to [purpose of email].If you have any questions or need more information, please [request]. Thank you. Best regards, [Your Name] 请问，在"[purpose of email]"处应填写什么内容？答案：填写邮件的目的，例如："invite you to a business meeting"（邀请您参加商务会议）等。
41、在商务谈判中，有时候会出现僵局。
以下是一个解决商务谈判僵局的示例： Person A: We cannot accept your price. It's too high. Person B: I understand your concern. We can offer a better discount if you purchase more items. 请问，Person B是如何解决谈判中的僵局？答案：Person B通过提供更多的优惠来打破谈判中的僵局，即提供更多的折扣给对方，以换取更多的购买量。
初级商务英语Unit16
Unit 16CompetitionComparison of adjectives1. ListeningThe Sales Manager of Brotherton Plc is talking about the company’s main competitors. As you listen, complete the table below. Rank in order1-4.Listening taskLet’s look at the competition. No w, our main competitor-Benton-entered the market in 1982-ten years later than us. But since then they have grown more rapidly and are now the biggest in terms of market share. Why? Mainly because of their product development. Their products are better, sold at lower prices and presented more attractively. At the moment their main weakness is that they have the lowest profitability.Now, our second major competitor is Zecron, they entered the market at the same time as us. They have a lower market share than us and their products are sold at slightly higher prices. However, their annual return shows greater profitability and much heavier investment in plant and machinery over the last two years. So they are in a good position to overtake us soon.The last competitor is Mansell. They have been in the market slightly longer than us and Zecron. They have a much smaller market share, but their products are sold at the top end of the market at much higher prices. As a result they achieve the best profitability of the four companies with much lower turnover.So, what can we say about our own position? Well, our products are medium-price but less attractive than Benton’s. we’re getting a problem with reliability. Certainly Benton’s range has a reputation for being much more reliable. Our market share is higher than Zecron and Mansell, but they are more profitable than us. So, we must become more competitive during the next two years if we are to hold on tour market share and increase profitability. 请见附图2. PresentationIn this extract you heard a variety of comparative and superlative forms of adjectives. 2.1 Forming comparative and superlative adjectives2.1.1 Adjectives with one syllablelong-longer-the longestbig-bigger-the biggestlow-lower-the lowesthigh-higher-the highestlate-later-the latest2.1.2 Two-syllable adjectives ending in yheavy-heavier-the heaviestearly-earlier-the earliest2.1.3Adjectives with two or more syllablesreliable-more reliable-the most reliableexpensive-more expensive-the most expensiveprofitable-more profitable-the most profitable2.2 Modifying comparative adjectivesWe can also modify the strength of the comparative adjective.# If we want to make it stronger, we can use much..e.g. a much smaller market sharemuch more reliable# If we want to make it weaker, we can use slightly.e.g. slightly higher pricesslightly longer3. Controlled practiceUse the table in the Listening section and the language in the Presentation section to complete these sentences.1. Mansell have been in the market_________ _________.2. Brotherton entered the market _________ than Benton.3. Benton entered the market ten years ________ than Brotherton.4. Benton have ____________ ____________ market share.5. Mansell have a much ___________ market share than Brotherton.6. Benton’s products are sold at _______ ________ prices.7. Mansell’s products are sold at _______________ ____________ prices than Brotherton’s.8. Zecron’s products are __________ _________ _________ than Brotherton’s.9. Mansell is _________ _________ profitable company.10. Brotherton is ________ _______ than Benton.课文注释及词汇讲解：* in terms of 在……方面e.g. Benton Co. is the biggest in terms of market share.本顿公司的市场份额最大。
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Unit 12 Fairs and sales12.1Finding out about a trade fair(1)W】)) Listening and speakingLook at the advertisement for trade fairs.Now listen and answer the questions like this:VOICE 1: When does the Travel fair start? (beep) YOU: It starts on the fifteenth of January. VOICE 2: It starts on the fifteenth of January, (repeat)(2)GrammarLook at these notes on the International Language fair and make questions.1Are_ there顼贝£虹1屈倒眼!皿? ________________2...........................................................................3...........................................................................4...........................................................................5...........................................................................6...........................................................................(3)Language in useComplete these sentences with some or any. Then match them to the questions Exercise 2 like this: a I'm afraid not. But there are ..…some_______ near the cafeteria.b No, there isn't ............................ parking near the Centre.c Yes, there are ______ ___ sporting events. There's a tennis tournament on Saturday.(product) (customers) (countries) (use){color/sizeetc.) .(price)d Yes, there are ..................... excellent restaurants nearby. e No, there aren't .............................. shops near the Centre.f Yes, there are ....................... inexpensive hotels near the Centre. For example, the Park Hotel isn't tooexpensive.Complete the following sentences. 1 I'm ... ............... in your cycling equipment. 2 We have a wide ..................... o f mountain bikes. 3 This one is ....................in two colors. 4 We can .................... f rom stock. 5 The .................. is $299.6 I'd like some __________ about your products.7 Would you like a .................... listing all our products? 8 We can offer a .................... of 10% on large orders. 9 We list our prices in Canadian ......................(2) Listening and speakingYou will heat the answers to some questions a customer asked at a trade fair. What were the questions? Listen and ask questions like this:VOICE 1: It's suitable for children from the age of ten up wards, (beep)YOU:Who's it suitable for?VOICE 2: Who's it suitable for? (repeat)(3) WritingComplete these sentences with information about your company's product, or a product you know welLWe make/sell/distribute It's popular with It sells well in ............... It's suitable for .............. It's available in ............. It costs ..........................We can usually deliverComplete thisletterwiththe wordsorphrasesin thebox.enclosecontactproductsstockavailable(2)ReadingLook at this page from the Big Shirt Company website and answer the questions. 1How many colors are the T-shirt available in?2Are they available in different sizes?3What is the saving if you order two T-shirts?4What is the order number for the white sweatshirts?5Are the hooded sweatshirts available in black?Welcome toThe BIG Shirt CorrwanvT-SHIRTS in six colors.Material:50% cotton/50% polyester. All one size.Pink W2 / 765 13虹een W2 / 765 J8White W2/ 765 23 Black 州21 765 28Blue W2 ) 765 33 Yellow W2 ) 765 38Price £9.75 each______ SPECIAL OFFER! 2 for £ 16.00 ________________SWEATSHIRTSMaterial:10()% cottonWhite W21 970054Price £18.95 each______ SPECIAL OFFER! 2 for £33.00(3)珈)ListeningLook at this order form. Then listen to someone from The Big Company phoning the customer Make any necessary corrections to the order.The BIG Shirt Company45 Duck Street, Edinburgh EH3 6TPTel: 0131 535 1234 Fax: 0131 535 1223Visit our website at: ORDER FORMName: ........ EIU W E M•心］ .............................Address:…/0 他［11既坦.8四.山. .......London SEN 6BH Telephone number: _..QJ_71582_ 9774Credit card number: 7512 0086 0028 1597Expiry date: 08/02Quantity Fteference Color Price2 ________ 一-翊一哲33……..Blue ....... ...£16.00_ ............2 .............. .W21 765J8…..Green ..... .£16z00 ................7 ............... .W21 970 054^^White…£18.95 ................References12.111 VOICE 1: When does the Travel fair start? (beep) (pause) VOICE 2: It starts on the fifteenth of January,(beep) (pause) VOICE 2: It starts on the fifteenth of January.2VOICE 1: When does the Language fair start? VOICE 2: It starts on the first of February. VOICE 2: It starts on the first of February.3VOICE 1: When does the Garden fair end?VOICE 2: It ends on the seventeenth of March.VOICE 2: It ends on the seventeenth of March.4VOICE 1: When does the Automobile fair end?VOICE 2: It ends on the thirtieth of March.VOICE 2: It ends on the thirtieth of March.22 Is there any cheap accommodation near the Centre?3Are there any good restaurants near the Centre?4Are there any shops near the Centre?5Is there any parking near the Centre?6Are there any sporting events at the weekend?3 b any b5 c some d some e anyc 6d 3e 4f some f212.21 1 interested 7 catalogue2 range8 discount3 available9 dollars4 deliver5 price6 information21 VOICE 1: It's suitable for children from the age of ten upwards, (beep) (pause)VOCE 2: Who's it suitable for? (beep) (pause)VOCE 2: Who's it suitable for?2VOICE 1: The recommended retail price is $ 159.VOICE 2: How much does it cost?VOICE 2: How much does it cost?3VOICE 1: It's available in blue and red.VICE 2: What colors is it available in?VOICE 2: What colors is it available in?4VOICE 1: We can deliver from stock.VOICE 2: When can you deliver?VOICE 2: When can you deliver?1231 1 enclose2 products3 stock4 available5 contact6 order form2 1 6 2 No3 £3.50 4W21970 0545 Yes3MAN: Hello, I'm calling from The Big Shirt Company in Edinburgh. I'm sorry but we've got a few problems with your order.WOMEN: Oh.MAN: Yes, I'm afraid that the credit card number you gave us is wrong. The bank says it's not a valid number.Could I just check it with you?WOMEN: Of course. Here it is. My credit card number is 7512 0806 0028 5197.MAN: 7512 0806 0028 5197. OK And the expiry date is August 2002?WOMAN: Yes, that's correct.MAN: Fine. Now, you ordered a white sweatshirt at £18.95. I'm sorry, but we're out of these. We could replace it with one of out hooded sweatshirts—at the same price.WOMAN: That would be fine. Yes, Fll have one of the hooded sweatshirts then.MAN: What color would you like? They come in black or blue.WOMAN: I'll have one in blue.MAN: Well, thanks for your help. We'll send you your goods within the next ten days. Thanks for your order. WOMAN: You're welcome. Goodbye.MAN: Goodbye.ChangesCredit card number should be: 7512 0806 0028 5197Final line of order changes to: 1 W21970 058 Blue £18.95。