跨文化商务交际答案
《跨文化商务沟通》第一章 文化、沟通及跨文化沟通课后练习

《跨文化商务沟通》第一章文化、沟通及跨文化沟通课后练习一、单项选择题共12 题1、Cultural bias is unavoidable since there was a long process of culture ()in world history.A . separationB . communicationC . progressD . communicat参考答案:A2、Although there are many cultural barriers among different cultures, there are also certain proper channels to()among different nations.A . argumentB . communicateC . disputeD . transport参考答案:B3、Culture has variety of characteristics but not ().A . sharedB . learnedC . ethnocentricD . invariability参考答案:D4、Only outward symbols of a culture are visible, while the most important aspects of a culture are invisible. This phenomenon is often compared as a metaphor ().A . blanketB . icebergC . iceboxD . invisible man参考答案:B5、()The communication between people from different cultures when a member of one culture produces a message for consumption by a member of another culture.A . business communicationB . cultural communicationC . intercultural communicationD . vertical communication参考答案:C6、()A process by which information is exchanged between individuals through a common system of symbols, signs, or behavior, or the exchange of thoughts, messages, or information, as by speech, signals, writing, or behavior.A . communicationB . messageC . informationD . transformation参考答案:A7、()The communication is within business and administration, aiming at a common objective and profits for both the individuals and organizations.A . cultural exchangeB . business exchangeC . business communicationD . intercultural communication参考答案:C8、Culture and language are not the same, but they ().A . link each otherB . are essentially differentC . can be substituted each otherD . have different aspects参考答案:A9、()The belief that your own cultural background, including ways of analyzing problems, values, beliefs, language, and verbal and nonverbal communication, is superior.A . communicationB . cultureC . prejudiceD . ethnocentrism参考答案:D10、()The total accumulation of beliefs, customs, values, behaviors, institutions and communication patterns that are shared, learned and passed down through the generations in an identifiable group of people.A . cultureB . beliefC . environmentD . institution参考答案:A11、()The communication at the same level in an organization.。
chapter商务英语专业跨文化交际案例理论习题答案

Tom: Don’t feel so bad. Cheer up; you’ve done your job.
Xie Li: But our experiment has turned out to be a failure.
Wuhan
hot and irritable
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Joke appreciation for cultural diversity
6. The man felt very embarrassed and made a sincere apology to the girl. But the beautiful girl smiled and said: __________________________
politician
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denotation & co Nhomakorabeanotation
Happy, auspicious, joyous, flourishing (in Chinese)Something undesirable (in English)
red
green
He got a red-eye illness. He is green with envy.
Tom: Relax for a couple of days. I’ll face the music.
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3. How is language related to culture?
Language is the carrier of culture which in turn is the content of nguage is part of culture. In turn, culture enriches and influences language.
跨文化商务交际英语课后答案About culture

跨文化商务交际英语课后答案About culture1、72.I really don’t know how to thank you , but for your help, I ()my lost necklace.[单选题] *A.couldn’t have found(正确答案)B.mustn’t have foundC.couldn’t findD.wouldn’t find2、I will _______ from Hunan University next year. [单选题] *A. learnB. studyC. graduate(正确答案)D. come3、The hall in our school is _____ to hold 500 people. [单选题] *A. big enough(正确答案)B. enough bigC. very smallD. very big4、--Which is Tom?--He is _______ of the two boys. [单选题] *A. tallB. tallerC. the taller(正确答案)D. the tallest5、Don’t talk _______. Your grandmother is sleeping now. [单选题] *A. happilyB. nearlyC. loudly(正确答案)D. hardly6、The children ______ visiting the museum. [单选题] *A. look overB. look forward to(正确答案)C. look forD. look after7、9.—Will there be more cars in the future?—________. [单选题] * A.See youB.Well, I'm not sure(正确答案)C.You're welcomeD.Thank you8、We ______ to set up a food bank to help hungry people next week.()[单选题] *A. hadB. are going(正确答案)C. were goingD. went9、--What’s the weather like today?--It’s _______. [单选题] *A. rainB. windy(正确答案)C. sunD. wind10、More than one student_____absent from the class yesterday due to the flu. [单选题] *A.areB.hasC.isD.was(正确答案)11、I gave John a present but he gave me nothing_____. [单选题] *A.in advanceB.in vainC.in return(正确答案)D.in turn12、84.There is a big tree? ? ? ? ? ? ? ?the house and the river. [单选题] * A.between(正确答案)B.inC.overD.of13、The trouble turned out to have nothing to do with them. [单选题] *A. 由…引发的B. 与…有牵连C. 给…带来麻烦D. 与…不相干(正确答案)14、The weather forecast says that we’ll have occasional rain tomorrow. [单选题] *A. 偶尔的B. 不停的C. 少量的(正确答案)D. 不可预测的15、The teacher asked him to practice playing the piano _______. [单选题] *A. often as possibleB. as often possibleC. as possible oftenD. as often as possible(正确答案)16、15.The restaurant ________ many complaints because of the terrible service since last month. [单选题] *A.receivesB.is receivingC.has received(正确答案)D.will receive17、Her ()for writing was that she wished women to get the right to higher education. [单选题] *A. motivation(正确答案)B. motivateC. effectD. concentration18、This is _________ my father has taught me—to always face difficulties and hope for the best. [单选题] *A. howB. whichC. that(正确答案)D. what19、Mary's watch is more expensive than _____. [单选题] *A. Susan's(正确答案)B. that of Susan'sC. that of SusanD. Susan20、—What can I do to help at the old people’s home?—You ______ read stories to the old people. ()[单选题] *A. could(正确答案)B. mustC. shouldD. would21、She often _______ at 21: [单选题] *A. go to bedB. gets upC. goes to bed(正确答案)D. gets to22、My brother often does ______ homework first after school.()[单选题] *A. heB. his(正确答案)C. sheD. her23、Nearly two thousand years have passed _____ the Chinese first invented the compass. [单选题] *A. whenB. beforeC. since(正确答案)D. after24、I usually read English _______ six o’clock _______ six thirty in the morning. [单选题] *A. from;?atB. from; to(正确答案)C. at; atD. at; to25、—Judging from ____ number of bikes, there are not many people in the party.—I think so. People would rather stay at home in such _____ weather. [单选题] *A. the, aB. a, /C. the, /(正确答案)D. a, a26、--What are you going to be in the future?--I want to be _______ actor. [单选题] *A. aB. an(正确答案)C. theD. /27、66.—How much meat do you want?—________.[单选题] *A.Sorry, there isn't anyB.I can't give you anyC.Half a kilo, please(正确答案)D.Twelve yuan a kilo28、5 He wants to answer the ________ because it is an interesting one. [单选题] * A.problemB.question(正确答案)C.doorD.plan29、How lovely a day,()? [单选题] *A. doesn't itB. isn't it(正确答案)C.shouldn't itD.hasn't it30、Medicines are to be taken according to the doctor’s advice. [单选题] *A. 发放B. 提取C. 配方D. 服用(正确答案)。
跨文化交际专业试题及答案

跨文化交际专业试题及答案一、选择题1. 跨文化交际中,以下哪个行为最可能被视为不礼貌?A. 直接注视对方B. 握手C. 鞠躬D. 保持微笑答案:A2. 在美国,人们通常在什么情况下会使用“please”?A. 要求别人做事B. 表达感谢C. 表达歉意D. 表达同意答案:A3. 在日本,以下哪种行为被认为是尊重的表现?A. 直接进入别人的办公室B. 敲门并等待允许C. 未经允许就坐下D. 直接打断别人说话答案:B4. 在阿拉伯文化中,握手时通常不包括以下哪个动作?A. 用右手B. 保持眼神接触C. 持续时间较长D. 同时用左手触碰对方答案:D5. 在中国文化中,赠送礼物时以下哪个行为是不恰当的?A. 包装礼物B. 赠送钟表C. 赠送书籍D. 赠送鲜花答案:B二、简答题1. 描述跨文化交际中非言语交流的重要性。
答案:非言语交流在跨文化交际中起着至关重要的作用,因为它可以传达情感、态度和文化背景。
非言语交流包括肢体语言、面部表情、眼神交流、声音的音调和节奏等。
不同的文化对这些非言语信号有不同的解读,因此理解和正确使用非言语交流对于跨文化沟通的成功至关重要。
2. 解释文化冲击是什么,并给出一个例子。
答案:文化冲击是指一个人在进入一个新文化环境时,由于文化差异而经历的心理和情感上的困惑、焦虑和不适。
例如,一个习惯于个人主义文化的西方人,当他第一次来到一个强调集体主义的亚洲国家时,可能会对那里的团队合作和群体决策感到不适应,从而经历文化冲击。
三、论述题1. 论述在国际商务环境中,了解和尊重不同文化的重要性。
答案:在国际商务环境中,了解和尊重不同文化对于建立和维护商业关系至关重要。
首先,了解不同文化可以帮助我们更好地理解商业伙伴的行为和期望,从而避免误解和冲突。
其次,尊重文化差异可以展示我们的开放性和包容性,这有助于建立信任和尊重,是长期合作关系的基石。
此外,跨文化交际能力也是全球化时代商务人士的重要技能,能够帮助企业在多元文化市场中取得成功。
跨文化商务沟通_西南财经大学中国大学mooc课后章节答案期末考试题库2023年

跨文化商务沟通_西南财经大学中国大学mooc课后章节答案期末考试题库2023年1.在跨文化沟通中,人们认为本国各项条件最优,会容易导致沟通障碍。
另一种应对差异性的文化态度则是尊重东道国差异性,任用当地员工,这是跨文化沟通中的哪种态度?答案:多中心主义2.面对跨文化环境时能够理解其他文化非语言表达方式,并建立信任关系,这属于答案:社会资本3.韦纳归因理论不包含哪个原因?答案:周围环境4.在异国一段时间后,面临越来越多的文化差异,交通、不熟悉的食物、语言障碍等使旅居者思乡、沮丧,此时处于文化休克的哪一阶段?答案:危机期5.有时候人们在会话中违反合作原则以达到幽默、嘲讽、一语双关等效果。
A因为开车速度太快被警察拦下,A问道:“是我车速太快了吗?”,警察回答:“你只是飞的太低了。
” 这段对话违反了合作原则的哪一项?答案:质的准则6.语调可以表达不同的感情色彩,属于哪种非语言沟通方式?答案:副语言7.下列哪项不是女性沟通的特点?答案:谈话呈线性流动、目的明确8.外派人员归国后面临诸多问题,下列哪个不属于组织层面的解决方式?答案:开发利用人际关系网,与母国和母公司文化加强联系9.不同国家的人们问候方式不同,在哪个国家,人们习惯拥抱问候并通常会在对方后背上轻拍两下?答案:墨西哥10.在商务活动中,下列哪个国家不喜欢寒暄?答案:德国11.在哪国文化中,13日的星期五被认为是倒霉的一天?答案:美国12.下列哪个是低语境文化的特点?答案:强调言语沟通甚于非言语沟通13.商务信件中,()通常用一种积极的写作方式来阐述负面消息,而这种行为方式会使美国的合作伙伴认为他有所隐瞒。
答案:日本人14.不同国家颜色有不同的含义,出席葬礼时,美国、日本、非洲国家倾向于什么颜色的服饰?答案:黑色、白色、红色15.哪个国家在商务活动中不注重守时?答案:阿拉伯16.文化冰山论中的显性部分主要指人们的暴露行为或者容易被人们观察到部分,比如行为习惯和语言等,是文化中更为重要的基础部分。
《跨文化商务沟通》第七章 跨文化商务谈判课后练习

C . negotiation
D . transfer
参பைடு நூலகம்答案:C
8、International business negotiation is a( )that is complicated, arduous, and of course interesting.
A . job
参考答案:dodge
6、It is necessary sometimes to avoid()nose question and express your standing in a less aggressive statement.(hard soft smart)
参考答案:hard
7、French negotiators like to conduct logical analysis about all the subjects, so the negotiation often goes on().(academically hastily redundantly)
B . aim
C . party
D . notion
参考答案:B
5、( )It concerns the approach a negotiator uses to interact with counterparts at the table.
A . discussion process
B . personal style
参考答案:incompatible
9、Negotiators whose allegiance is to a ruling family group may be motivated to gain the best advantage for the()of the ruling family.(perspective honor advantages)
2020智慧树,知到《跨文化商务沟通》章节测试[完整答案]
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2020智慧树,知到《跨文化商务沟通》章节测试[完整答案]智慧树知到《跨文化商务沟通》章节测试答案见面课:冰山之下--商业广告中的文化价值观1、问题:Culture is like an iceberg. Only a small part of culture is visible. For instance, food, dress, paintings are all apparent to eyes. But a great part of culture is hidden under the water, such as _, , and so on.选项:A:viewsB:attitudesC:architectureD:customs答案: 【views;attitudes;customs】2、问题:Originally Geert Hofsted developed a model that identifies four primary cultural dimensions: _, , Individualism versus Collectivism, ___.选项:A:Power DistanceB:Long- versus Short-Term OrientationC:Uncertainty AvoidanceD:Masculinity versus Femininity答案: 【Power Distance;Uncertainty Avoidance;Masculinity versus Femininity】3、问题:Chinese consumers can be ascribed to the values of conformity and“face”.选项:A:对B:错答案: 【对】4、问题:It”s better for advertisers to realize and take note of the different cultural values and make corresponding adjustments to their advertising appeals.选项:A:对B:错答案: 【对】5、问题:The Americans have the spirit of innovation and risk-taking. They are not willing to cope with uncertainties inherent in life and can tolerate and accept new ideas and strangers.选项:A:对B:错答案: 【错】见面课:商业宣讲实践1、问题:In the presentation of GTech, the first part is to introduce some basic information about GTech.选项:A:对B:错答案: 【错】2、问题:PPT with paragraphs of text significantly decreases the attention of the audience.选项:A:对B:错答案: 【对】3、问题:Keeping your hands in your pockets during the presentation shows your confidence.选项:A:对B:错答案: 【错】4、问题:Images in PPT can distract people”s attention andmake the message less powerful.选项:A:对B:错答案: 【错】5、问题:A subtle nod, smile or placement of your hands can drastically change the meaning of your words.选项:A:对B:错答案: 【对】6、问题:What is the most obvious difference among informative presentation, persuasive presentation, and goodwill presentation? ( )选项:A:the audienceB:the informationC:the purposeD:the language答案: 【the purpose】7、问题:GTech is a __ company ( )选项:A:foodB:technicalC:mediaD:consultative答案: 【food】8、问题:Which is NOT the need of Japanese hospitals on robot nurses? ( )选项:A:error-orientedB:integratedC:autonomousD:error-free答案: 【error-oriented】9、问题:Which can NOT help you identify your audience in preparing a business presentation? ( )选项:A: AgeB:AppearanceC:OccupationD:Interest答案: 【Appearance】10、问题:Which can NOT attract audience”s attention? ( )选项:A:Use a rising intonationB:Stress important wordsC:Use short sentences at the start of a pointD:Keep on talking答案: 【Keep on talking】见面课:跨文化商务谈判模拟1、问题:In some Asian cultures, such as in China and Japan, they will adapt the indirect approach.选项:A:对B:错答案: 【对】2、问题:To the successful negotiations, the two sides must first understand the cultural differences.选项:A:对B:错答案: 【对】3、问题:High-context cultures are relational, collectivist, intuitive, and contemplative.选项:A:对B:错答案: 【对】4、问题:Germans make it very clear about the prices, conditions and ways of acting.选项:A:对B:错答案: 【对】5、问题:According to the negotiating objectives, goals for negotiations can be included:desired goal, acceptable goal and bottom goal.选项:A:对B:错答案: 【对】6、问题:It is appropriate to use your right hand to exchange business cards in Indian cultures.选项:A:对B:错答案: 【对】7、问题:Saudis do require as much personal space as most Western cultures.选项:A:对B:错答案: 【错】8、问题:There should be no more than three colors in business formal attire for men.选项:A:对B:错答案: 【对】9、问题:In Finland, a gift is not expected on the first visit, but would be expected on a subsequent visit.选项:A:对B:错答案: 【对】见面课:障碍与沟通--跨文化商务案例分析1、问题:What are the reasons for the Toyota Recall Crisis?选项:A:The failure of the public relationsB:A culture of deferenceC:Employee”s LoyaltyD:Communication across cultures答案: 【The failure of the public relations;A culture of deference;Employee”s Loyalty;Communication across cultures】2、问题:When responding to consumer safety issues, the typical Japanese corporation”s response is __.选项:A:Minimization of the problemB:Reluctance to recall the productC:Criticize the team membersD:too little compassion and concern for customers 答案: 【Minimization of the problem;Reluctance to recall the product;too little compassion and concern for customers】3、问题:There are many ways of examining cultural differences and their impact on international management. Culture can affect ____.选项:A:technology transferB:managerial attitudesC:managerial ideologyD:business-government relations答案: 【technology transfer;managerial attitudes;managerial ideology;business-government relations】4、问题:How can the culture of a society directly affect management approaches?选项:A:centralized versus decentralized decision makingB:safety versus riskC:stability versus innovationD:individual versus organization loyalty答案: 【centralized versus decentralized decision making; safety versus risk;stability versus innovation】5、问题:Which statement in the following French culture is not right?选项:A:Social class is important and social interactions are affected by class stereotypes.B:The French may admire or be fascinated with people who disagree with them.C:The French are very status conscious, and they like to provide signs of their status.D:The French focus on good connections, which can result in lower costs for doing business.答案: 【The French focus on good connections, which can result in lower costs for doing business.】6、问题:Which factor needs to be considered when pursuing business in Brazil?选项:A:Physical contact is acceptable as a form of communication.B:Brazilians tend to trust others, so be sure to form a strong relationship before bringing up business issues.C:Appearance is very important, as it will reflect both you and your company.D:Patience is not important.答案: 【Physical contact is acceptable as a form of communication.;Appearance is very important, as it will reflect both you and your company.】第一章1、The belief that your own cultural background, including ways of analyzing problems, values, beliefs, language, and verbal and nonverbal communication, is superior.culturecommunicationethnocentrismsender答案: ethnocentrism2、The total accumulation of beliefs, customs, values, behaviors, institutions and communication patterns that are shared, learned and passed down through the generations in an identifiable group of people.intercultural communicationculturebusiness communicationfeedback答案: culture3、A process by which information is exchanged between individuals through a common system of symbols, signs, or behavior, or the exchange of thoughts, messages, or information, as by speech, signals, writing, or behavior.ethnocentrismnoisecommunicationhorizontal communication答案: noise4、The communication is within business and administration, aiming at a common objective and profits for both the individuals and organizations.lateral communicationethnocentrismbusiness communicationintercultural communication答案: business communication5、The communication at the same level in an organization. horizontal communicationethnocentrismbusiness communicationlateral communication答案: horizontal communication6、When culture is contrasted with nature, it can be defined as“ life way of a population” in its broad sense, meaning whatcharacterizes the particular way of life of a population.对错答案: 错7、Culture is all men”s medium; there is no aspect of human life that is not touched and altered by culture.对错答案: 对8、The culture shown in an onion consists of two levels;a level of norms and values, or an invisible level of resultant behavior or artifacts of some form.对错答案: 错9、Culture cannot be known without a study of communication, and communication can only be understood with an understanding of the culture it supports.对错答案: 对10、In the global village, neighbors communicate free oftroubles and difficulties.对错答案: 错11、With the integration of language into the fabric of culture, confusion and dysfunction would reign and the culture would fail.对错答案: 错第二章1、A good mastery of grammar of one language can guaranteea successful communication.对错答案: 错2、Long before writing was developed,we learned to speak first.对错答案: 对3、There should always be an attachment at the end of abusiness memo.对错答案: 错4、A recommendation report is to recommend something to others.对错答案: 错5、Which is not verbal communication?Chat with your leaders and colleaguesDiscuss an issue in a groupGreeting with a smileLeave a message答案: Greeting with a smile6、____ refers to anything that distorts the message the source encodes.NoiseMessageSourceContext答案: Noise7、It is a universal truth that language is by culture and in turn it __ culture.influenced, reflectsdisplayed, influencesdetermined, reflectsshaped, influences答案: influenced, reflects8、Why should we take notes during a business call?Listen attentivelyServes as a record to take follow-up actionReport on the call to someone elseReflect on the call答案: Listen attentively,Serves as a record to take follow-up action,Report on the call to someone else9、How can you identify your audience in preparing a business presentation?AgeAppearanceInterestOccupation答案: Age,Interest,Occupation10、Before making a business call, what kind of questionscan you reflect?Do you need to report to your boss?Do you need to get information?Do you want to sell something, or convince the person of an idea?Do you need to ask for the person”s help or support?答案: Do you need to get information?,Do you want to sell something, or convince the person of an idea?,Do you need to ask for the person”s help or support?第三章1、Nonverbal behavior reflects the speaker”s subconciousness.对错答案:A2、Depending on the culture,a smile can indicate joy and amusement, it can also indicate embarrassment.对错答案:A3、Posture is the position in which you hold your body when standing or sitting.对错答案:对4、Intimate distance is most common when friends, old classmates, acquaintances and relativestalk.对错答案:错5、People in __ cultures usually view silence as lack of communication and are generally ____ with it.low context uncomfortablehigh context uncomfortablelow context comfortablehigh context comfortable答案:low context uncomfortable6、Which of the following countries uses high-context language?CanadaGermanyJapanUnited States答案:Japan7、The function of nonverbal signs is sometimes indispensible. For example, placing your index finger to your lips as an alternative to saying“Please calm down so that I can speak” is a case of ____.complementingrepeatingcontradictingsubstituting答案:substituting8、Which statements are correct about nonverbalcommunication?Nonverbal behavior is easily controlledA smile sometimes doesn”t mean a sincere smileNonverbal behavior accounts for much of the meaning we derive from conversation.Nonverbal communication is more than the complement of verbal communication.答案:9、How does nonverbal behavior control the pace or flow of communication?Be silentGesture of stoppingClap handsRaise voice答案:Be silent Gesture of stopping Clap hands Raise voice 10、Which of the countries belong to individualistic culture?ItalyAmericaFranceGreece答案:Italy America France第四章1、Power distance is a conceptual was developed by Hofstede to describethe extent to which the less powerful members of organizations and institutions accept and expect that power is distributed unequallythe power of multinational organizationsthe power differential between developed and less developed countriesthe power difference between men and women答案:2、Hofstede”s _ index measures the extent to which the lesspowerful members of organizations and institutions (like the family) accept and expect that power is distributed unequally. value orientationcultural dimensionscultural valuespower distance答案:power distance3、These are the most significant studies of cultural values except ___.Hall's High- and Low- Context TheoryKluckhohn and Strodtbeck's five Value Orientations Fons Trompenars”s model of culture with seven dimensions Geert Hofstede's six Cultural Dimensions答案:Fons Trompenars”s model of culture with seven dimensions4、The opinion that everyone has a position and clearly defined privileges is____.a view of hierarchical structure of social relationship a view of group orientation of social relationshipa view of individual orientation structure of social relationshipnone of the above答案:a view of hierarchical structure of social relationship5、Low-context communication is characterized by explicit speaking.对错答案:对6、Chinese culture is high-context in comparison to western culture.对错答案:对7、Cultures with a large power distance are hierarchical cultures.对错答案:对8、At the core of uncertainty avoidance is the idea that the future is predictable.对错答案:错9、Power distance in Hofstede's cultural dimensions is roughly similar to the value Kluckhohn calls hierarchy.对错答案:错10、In a culture emphasizing masculinity, it is more possible for men to play a nurturing role.对错答案:错第五章1、Etiquette is simply showing respect for others.对错答案:错2、Etiquette refers to the guideline for knowing how to behave appropriately in all situations.对错答案:A3、Kiss greeting usually happen between two men in the United States.错答案:错4、It”s OK to write on someone”s business card.对错答案:B5、A handshake should be friendly or respectful gesture, not a show of physical strength. So we should not squeeze other”s hand too hard.对错答案:A6、Before a dish is served, napkins can be placed either on the plate or on the left of forks.对错答案:A7、You”re invited to a business dinner. When do you take your napkin from the table and place it on your lap?Open it immediately.Wait for the host to take his or her napkin before takingWait for the oldest person at the table to take his or hers. Wait for all the ladies to take theirs before taking yours if you are a gentle man.答案:Wait for the host to take his or her napkin before taking yours.8、Which of the following behavior is appropriate in a business dinner?Use the napkin to wipe your nose.Cut all the food in your plate into small pieces.Sip from the side of the spoon when eating soup.Use the knife with your right hand.答案:CD9、What are the benefits of humor in the workplace?Humor can reduce stress.Humor can block negative emotions.Humor can help people develop rapport with each other. Humor can help solve problems.答案:ABCD10、In many Asian countries, the way you treat someone”s business card is a reflection of:How serious you are about the outcome of the meeting.How much you respect them as a person.What you think of their country.company and title.答案:ABCD第六章1、In some high-context cultures, public display of emotions is a sign of immaturity and a potential cause of shame to the group.对错答案:A2、Whether an international business negotiation succeeds or not is not only determined by the strategies and skills used in formal negotiation, but also closely related to whether enough careful preparation has been made.对错答案:A3、In the opening phase, the atmosphere is the only factor we should consider.对错答案:错4、Bargaining strength refers to the degree of movement that is possible for each party with respect to individual issues on the agenda.对错答案:错5、In some Asian cultures, they will use communication to encourage harmony, preserve face, and develop ____ relationships.Short-termLong-termMiddle-termShort run答案:Long-term6、The purpose of bargaining is to settle the differences that stand in the way of an agreement. Settling the differences involves____.high-context and low-contextconcession andreappraisaladjustment and compromiseaims and objectives答案:adjustment and compromise7、The proposal should be based on a sound analysis of the buyer”s current situation, taking into account of ____ and ____ within which the transaction takes place.the commercial circumstances, the overall contextthe corporate credit, the bank accounting bookthe manager”s stability, the site selectionthe commercial invoice, the chief negotiator”s ability 答案:the commercial circumstances, the overall context 8、Differences in____, ____, and____ have a profound impact on how successfully the parties are able to negotiate or conduct business transactions.BehavingWays of thinkingManaging conflictHuman resources答案:9、The political system,____, and the counterpart may in some way determine the success or failure of the negotiation. The legal systemThe business systemThe financial systemInfrastructure and logistics system答案:ABCD10、The specific tasks of the opening phase are concluded: To explain the concrete issueTo create suitable atmosphereTo state proposal in opening phaseTodeclare for our intention答案:ABCD。
学堂课程在线“一带一路”沿线国家跨文化商务交际(大外)课后作业答案

“一带一路”沿线国家跨文化商务交际(大外)第一章课后作业判断题(1分)Thailand is known as “Land of Smiles”. ( )正确答案√判断题(1分)Thailand also features its abundant rivers. ( )正确答案√判断题(1分)The capital city of Thailand is Phuket. ( )正确答案×判断题(1分)Thailand’s traditional major markets have been ASEAN, the United States, and EU. ( )正确答案√判断题(1分)Thai people respect for elders thus senior colleagues are obeyed and respected in business environment. ( )正确答案√判断题(1分)Thai people prefer to do business with people they know. ( )正确答案√判断题(1分)Thiland is the only country in Southeast Asia who maintains its sovereignty along history. ( )正确答案√判断题(1分)Thai people regard a person’s head as a sacred part, whh should not be touched by anyone.( )正确答案√判断题(1分)You should not go into a Thai business partner’s house with your shoes on. ( )正确答案√判断题(1分)Informal conversations before and after business meetings are important social part in Thailand. ( )正确答案√判断题(1分)You should arrange business meetings with Thai people early in the morning. ( )正确答案×判断题(1分)It’s important to wait to be seated by you Thai host when attending business dinner in Thailand. ( )正确答案√第二章课后作业判断题(1分)Singapore is one of the smallest and most densely populated countries in the world. ( )正确答案√判断题(1分)Singapore is a country with plenty of resources and of vastly different ethnic groups. ( ) 正确答案×判断题(1分)Singaporeans attach importance on competitiveness and a strong work ethics. ( )正确答案√判断题(1分)An important value in Singaporean culture is to preserve and maintain “face”. ( )正确答案√判断题(1分)It is likely that the cultural background of your host will influence your dining experience in Singapore. ( )正确答案√判断题(1分)Men are suggested to wear long-sleeved shirts and ties in SingaporeanBusiness workplace. ( )正确答案√判断题(1分)The communication styles of Singaporeans are direct and explicit. ( )正确答案×判断题(1分)You’d better put the business card you have received in a professional case or place it on the table beside you instantly in Singapore business setting. ( )正确答案×判断题(1分)You should not be late for a business appointment in Singapore, even though Singaporeans tend to arrive late for social events. ( )正确答案√判断题(1分)Giving a gift is often regarded as a bribery in Singapore, so you have to be very cautious when doing it.正确答案√判断题(1分)When it is difficult for you to figure out all the complicated introductions in Singapore’s greeting culture, you’d better wait and see what the other person will do and follow suit. ( ) 正确答案√判断题(1分)The characteristic of Singapore’s negotiation process is fast. ( )正确答案×第三章课后作业判断题(1分)Malaysia’s official language is Malay. ( )正确答案√判断题(1分)Malaysia doesn’t have many geographical features. ( )正确答案×判断题(1分)Malaysia is a country rich in cultural diversities. ( )正确答案√判断题(1分)Malaysians expect fancy gifts from their business partners. ( )正确答案×判断题(1分)Malaysia is known as an important knot in the sea route of Silk Road. ( )正确答案√判断题(1分)Ina business setting, Malaysians prefer to ask private questions to get to know their business partners. ( )正确答案√判断题(1分)You should avoid wear yellow clothes when conducting business inMalaysia. ( )正确答案√判断题(1分)You don’t need an introduction letter when dealing business withMalaysians, because they are very approachable. ( )正确答案×判断题(1分)Business meetings and negotiations tend to be long in Malaysia due to their religious belief in fatalism. ( )正确答案√判断题(1分)You should address your Malaysian business partners according to proper titles. ( )正确答案√判断题(1分)You should avoid being too direct with your Malaysian business partners. ( )判断题(1分)Malaysia is a member country of ASEAN. ( )正确答案√第四章课后作业判断题(1分)Kazakhstan is the world’s biggest landlocked country. ( )正确答案√判断题(1分)Kazakhstan is traditionally abundant in metals, coal, and livestock products. ( )正确答案×判断题(1分)Kazakhstan has one of the world’s highest literacy rates. ( )正确答案√判断题(1分)The official language in Kazakhstan is Kazakh. ( )正确答案×判断题(1分)Kazakhstan is known as a highly energy-intensive country. ( )正确答案√判断题(1分)Family is the core value of Kazakhstan society. ( )正确答案√判断题(1分)You can also shake hands with female Kazakh business partners in working environment in Kazakhstan. ( )正确答案×判断题(1分)Food in Kazakhstan may have symbolic meangs, such as goat. ( )判断题(1分)Shoes are a very important part in Kazakhstan business dress code. ( )正确答案√判断题(1分)Kazakhs can act very aggressive while making negotiations in business meetings. ( )正确答案√判断题(1分)You should avoid arrange your meeting time with Kazakh business partners during their prayer time. ( )正确答案√判断题(1分)You should print your business card in Kazakh since Kazakh is the official language. ( )正确答案×第五章课后作业填空题(1分)The Saudi Arabia is located in____正确答案:[ "Arabian Peninsula" ]填空题(1分)The capital city of Saudi Arabia is____正确答案:[ "Riyadh" ]填空题(1分)The official currency of Saudi Arabia is ____正确答案:[ "Saudi riyal" ]填空题(1分)The official language of Saudi Arabia is____正确答案:[ "Arabic" ]填空题(1分)The religion of Saudi Arabia is____正确答案:[ "Islam" ]填空题(1分)Saudi Arabia has____natural gas reserves in the world.正确答案:[ "the sixth largest" ]判断题(1分)When dining with Saudi business partners, lamb would be a proper choice to serve as the common meat. ( )正确答案√判断题(1分)There is no need for women to wear a hijab at all times to cover their hair. ( )正确答案×判断题(1分)It would be better for you to learn a sentence or two of Arabic; it will be a sign of respect for the Arab culture. ( )正确答案√判断题(1分)According to Islam, the left hand is considered unclean and reserved for personal hygiene. Arabs traditionally use the right hand for all public functions- including shaking hands, eating, drinking and passing objects to another person. ( )正确答案√判断题(1分)Timing is not an issue, so Saudis are generally unpunctual compared to Western standards. However, you must be on time.正确答案√判断题(1分)Extravagant or expensive gifts could be given to Saudis, especially in front of others. ( )正确答案×第六章课后作业单选题(1分)UAE is a federation consists of ____ states.A 5B 6C 7D 8正确答案C单选题(1分)What are the working hours in UAE? ____A Office hours of Western style has been highly appreciated in the UAE.B Running all day long with a short break for high tea.C Some state-owned companies are only closed on Fridays.D There are two days off a week in UAE.正确答案A单选题(1分)What should you pay attention to when making appointments with Emiratis? ____A Appointments should generally be set no more than a shole week in advance.B Appointments should be reassured again one or two days before the actual meeting.C It is always suggested to be relaxed and come prepared a better appearance for appointment.D The participants of the appointment should be well taken care of.正确答案B单选题(1分)What is the Official currency in UAE? ____A EuroB CCYC SRD AED正确答案D单选题(1分)What is the attitude of Emiratis toward time? ____A They totally don’t care.B They regard relationships as the extraordinary statue.C Not flexible.D They maintain the rigid punctuality in business.正确答案B单选题(1分)How to make Business negotiations in UAE? ____A Business negotiations require mutual respect.B Just set a clear goal and strive for it all the time.C Negotiators should be friendly and rigorous.D The Emiratis cannot tolerance negative expressions.正确答案A判断题(1分)Both men and women should wear business suits that are well-fitting and stylish. ( )正确答案√判断题(1分)It is rare to see women working in a business environment, since most stay home in the traditional role taking care of the house and family. ( )正确答案×判断题(1分)According to Islam, the left hand is considered unclean and reserved for personal hygiene. Emiratis traditionally use the right hand for all public functions — including shaking hands, eating, drinking and passing objects to another person. ( )正确答案√判断题(1分)Schedules and punctuality are prior to relationships. ( )正确答案×判断题(1分)Islam is also written into civil and commercial law and affects almost every aspect of society, from personal interactions to the wider culture. ( )正确答案√判断题(1分)Oil exports, the main factor, has made the UAE becoming one of the richest countries in the Muslim world. ( )正确答案√第七章课后作业判断题(1分)India is the second-largest country in South Asia. ( )正确答案×判断题(1分)India is a Federal Union where almost all of its states carry different languages, different cultural identities. ( )正确答案√判断题(1分)The Indus Valley Empire is the last and the strongest Islamic empire in India. ( )正确答案×判断题(1分)Cows are considered sacred animals by Hindus. ( )正确答案√判断题(1分)Indian currency is Indian Rupee. ( )正确答案√判断题(1分)The hierarchical system in Indian companies is influence by traditional caste system. ( )正确答案√判断题(1分)Indians believe in fatalism so they tend to have longer business negotiations to let things come about naturally. ( )正确答案√判断题(1分)Indians are fun-loving people so when conducting business with Indians, you should act lively and humorously. ( )正确答案×判断题(1分)You can always invite your Indian business partners to a pub after business meetings. ( ) 正确答案×判断题(1分)You should avoid too passionate ways of greetings with Indians due to their religious belief. ( )正确答案√判断题(1分)You can avoid the CSR policy in India, because you are a foreign business partner. ( )正确答案×判断题(1分)40 percent fluctuation in terms of negotiation price is normal when conducting business in India. ( )正确答案√第八章课后作业判断题(1分)Russia is the largest country in the world, spanning 11 time zones and bordering 14 sovereign countries. ( )正确答案√判断题(1分)Russian culture has mainly European traditions. ( )正确答案×判断题(1分)People tend to think of “deals” in terms of equalization of interests. ( )正确答案√判断题(1分)In business, Russians are direct and don’t shy away from confrontation. ( )正确答案√判断题(1分)In a Russian business meal, toasts are made frequently throughout a meal.正确答案√判断题(1分)Businessmen in Russia usually wear light-color well-tailored suits along with the expensive shoes. ( )正确答案×判断题(1分)Russians love to engage in small talk, so they tend to hold on the phone when an agreement is made. ( )正确答案×判断题(1分)Successful businesses in Russia adapt quickly to changing circumstances.Schedules change all the time due to weather, long distances, traffic and general bad timekeeping. ( ) 正确答案√判断题(1分)People shake hands and give things across a threshold a house or room. ( )正确答案×判断题(1分)A good topic of conversation is usually the changes taking place in Russia. ( )正确答案√判断题(1分)Written word is considered more trustworthy than Verbal communication. ( )正确答案×判断题(1分)Business card in Russian is printed in English on one side and Russian on the other. ( )正确答案√第九章课后作业判断题(1分)Bigos is a very popular traditional dish in Poland. ( )正确答案√判断题(1分)The currency in Poland is Zloty. ( )正确答案√判断题(1分)Polish citizens doesn’t have a strong sense of community. ( )正确答案×判断题(1分)Asa family-centred society, Poles rely on establishing and maintaining close interpersonal relationships. ( )正确答案×判断题(1分)The most common toast is to your career. ( )正确答案×判断题(1分)Ina business meal, the most honored position is at the head of the table, with the most important guest seated immediately to the right of the host. ( )正确答案√判断题(1分)In order to give a good first impression in business community, Poles tend to wear formal clothing. ( )正确答案√判断题(1分)8.Most Poles speak only Polish in business.正确答案×判断题(1分)Important business issues must be discussed in person and frequent visits and phone calls are essential to establish the business relationship and basis for a written agreement. ( )正确答案√判断题(1分)You can use your Polish partners’ first names after two or three meetings. ( )正确答案√判断题(1分)Everyone has to be punctual in Polish business, even the people in higher positions. ( )正确答案×判断题(1分)Gifts are given at the first business meeting or upon the conclusion of any business arrangement. ( )正确答案√第十章课后作业单选题(1分)What have been the main exports? ()A Agricultural products and military equipment.B Chemical productsC Motor vehiclesD Some fruits.正确答案A单选题(1分)What are the South Africans’ attitude toward time?()A black South Africans do things a little quicker.B White South Africans do things a little slower.C They have a more formal view of time.D For white and black people living in South Africa, the concept of time and attitudes toward it vary.正确答案D单选题(1分)What we can do to facilitate the business negotiation with South Africans?()A Talking about the negotiation immediately.B We better use the phone meeting.C Building mutual trustD Learning a language other than English.正确答案C单选题(1分)What is the formal business dress code in South Africa? ()A People can wear a pair of shorts if the weather is very hot.B Women can wear a formal tight suit.C Men can wear a suit.D People can wear traditional African garment.正确答案C判断题(1分)South Africa is located at the southern tip of the continent of Africa.正确答案√判断题(1分)Language in South Africa is English and Afrikaans.正确答案√判断题(1分)Business banquets are not meant to be negotiated, but rather to talk business in a more casual setting. ( )正确答案√判断题(1分)During Ramadan, you can invite South Africans to eat together in the evening.正确答案×判断题(1分)Avoid wearing clothes that are too tight or exposed. ( )正确答案√判断题(1分)When invited to a South African’s home, it is good practice to takea gift of flowers, chocolates. ( )正确答案√判断题(1分)There is no need to worry about the language of doing business, since most South Africans involved in international business speak English.正确答案√判断题(1分)Since South Africa’s approach to deadlines is generally flexible, so there is no need to mention strict deadlines in contracts.正确答案×。
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跨文化商务交际答案名词对应。
(Kinesics):the nonverbal behavior related to the movement of the body or part of the body.(身势):非言语行为相关的运动身体肌肤上或局部的身体。
(etiquette):it refers to manners and behavior considered acceptable in social and business situations.(礼仪): 它指的是礼貌和行为认为是可以接受的,在社会和商业管理硕士学位。
(pragmatics):it is the study of how speakers use the language to reach successful communication, and the study of the effect that language has on human perceptions and behaviors.(语用学): 它是研究如何说话者可以运用语言达到成功的交际,而且该研究结果的语言对人类的观念和行为。
(power distance):the degree to which power differences are expected and accepted by society.(权力距离): 在何种程度上的力量和接受不同是被期望的社会。
is willing to accept and deal with ambiguity and uncertainty.(不确定性规避): 在何种程度上愿意为社会接受和处理模糊性和不确定性。
(Individualism):the degree to which individual decision-making and action is accepted and encouraged by the society.(个人主义): 在何种程度上个人决策和行动是社会所接受和鼓励。
(taboos):practices or verbal expressions considered by a society or cultures as improper or unacceptable.(禁忌):方式或一个社会或文化视为不当或不可接受的口头表达。
(superstitions):beliefs that are inconsistent with the knows laws of science or what society considers to be true and rational.(迷信):信仰与科学规律的认识还是什么社会认为是真实和理性的不一致。
(culture shock):this term expresses the lack of direction, the feeling of not knowing what to do or how to do things in a new environment, and not knowing what is appropriate or inappropriate.(文化冲击):这个词表达了缺乏方向,在不知道该怎么做或如何在新的环境的东西,不知道什么是适当或不适当的感觉。
(rejection): a coping mechanism against culture shock in which we think we don’t need anybody, and we a re coping fine alone.(拒绝):一对文化的冲击中,我们认为我们不需要任何人,我们是很好应付独自应对机制。
(customs):they are behaviors generally expected in specific situations and are established, socially acceptable ways of behaving in given circumstances. (习俗,):他们普遍预计的具体情况和建立行为,在一定情况下表现为社会接受的方式。
(personal territory):it refers to the space that people have for their own activities.(个人领域):它指的是空间,人们为自己的活动二.正负判断。
(F,T)三,名词解释。
(一)Hofstede's four cultural dimensions (please provide examples if possible)霍夫斯泰德的四个文化维度(请提供例子,如果可能的话)答案:mean: Hofstede developed a model that identifies four primary dimensions for diferentiating cluture .is:1. Power Distance :include 1. small power distance cluture.2. large power distance cluture .2. Individualism Versus Collectivism3. Masculinity versus Femininity4. Uncertainty AvoidanceFor example, the power of the United States views with the views of Arab countries there is a big difference to the U.S. power is not very fancy, they pay more attention to personal ability to play, the pursuit of power to be a lot less than the Arab countries; Arab countries due to national Institutional relations, focusing on the power of binding, thus, the Arab countries, institutions, whether government departments or enterprises are more or less with the power of color.(比如,美国对权力的看法跟阿拉伯国家的看法就存在很大的差异,美国不是很看中权力,他们更注重个人能力的发挥,对权力的追求比阿拉伯国家要逊色不少;阿拉伯国家由于国家体制的关系,注重权力的约束力,由此,阿拉伯国家的机构,不管是政府部门或者企业都多多少少带有权力的色彩。
)(二) low context culture (please provide an examples if possible)低语境文化(请提供一个例子,如果可能的话)答案the low context culture is the listener knows verylittle and must be told practically everything.低语境文化就是听众知道很少,几乎一切都必须被告知) Example:1: A German, an American, a Japanese to the same restaurant, ordered a hamburger are the result of the negligence of the cook the meat of the three have burned the hamburgers, and asked the three people would sayGerman paste directly criticize the meat, criticized the chef;Americans said that although the meat tastes very good, but bread, salad, shallot taste pretty good;The Japanese would say, bread, salad, onion is delicious.(一个德国人,一个美国人,一个日本人到同一家餐厅,都点了一个汉堡,结果由于厨师的疏忽把三个汉堡中的肉都烤糊了,问,三个人会对此次说什么:德国人会直接批判这个糊了的肉,批评这个厨师;美国人会说,虽然肉的口味不太好,但是面包,沙拉,香葱的味道还不错;日本人会说,面包,沙拉,香葱的味道不错。
)2. American contracts are usually about ten times longer than French contracts. Americans like to have a lot of the context stated explicity.The French don’t care very much about the explanation,as much of the informationis taken for granted.(三)high context culture (please provide an examples if possible)答案:the high context culture is listener is already ‘contexted’ and so does not need to be given much background information.(在高语境文化监听器已经'contexted'等并不需要给予太多的背景资料。
)两个题目的例子可以用上一个来解释4.{企业文化(corporate culture)(请提供一个例子,如果可能的话)}答案:In simple term, corporate culture is "the way things work in a corporation." (如果记不住,主要这一句就可以了).Corporate culture is the individual consciousness and the meaning of the general, the energy embodied in the enterprise organizational behavior. Specifically refers to the entire staff in the business operation process of the formation of training, organizational behavior and business associate, and in fact become the mainstream consciousness of all employees to abide by the highest goals, value system, the basicbeliefs and the organization code of conduct Combined. (简单来说,企业文化是“事物的方式在公司工作。