酒店英语900句第25章:洗衣服务

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酒店英语:洗衣服务(双语)

酒店英语:洗衣服务(双语)

Laundry Service洗⾐服务I have some shirts that need laundering, and I’d like my suit pressed.我有⼀些衬衫要洗,还有西装要熨。

Please send someone to pick it up.请你派⼈来拿吧。

I’d like to ask the laundry service.⿇烦你替我把⾐服拿去洗⼀下。

The rate chart is contained in the stationery folder in your dresser’s drawer.价格表在梳妆台抽屉⾥的信件夹⾥。

Would you please send someone to Room 511 to pick up laundry for me?你能派⼈到511房间来把我要洗的⾐服拿⾛吗?I want to have my shirts washed and my overcoat dry-cleaned. When can I have my laundry back?我想洗⼀下衬衫,⼲洗⼀下外⾐。

我什么时候能取回洗完的⾐服呢?I’ll have same-day service then.那我要当天服务吧。

Do I have to take the clothes to the laundry?是否需要把⾐服拿到洗⾐房呢?I have a silk dress which I don’t think is colorfast. Will the color run in the wash?我有⼀件丝质的裙⼦,我认为不会褪⾊。

洗⾐时会掉⾊吗?And the lining of my husband’s jacket has come unstitched. It might tear over further while washing.还有就是我丈夫的夹克衬⾥开线了,洗⾐时可能会变⼤。

酒店客房服务日常用语

酒店客房服务日常用语

客房服务日常用语Edited and Illudtrared by the P&T Dept .of the Golden Gulf HotelHousekeeping Useful ConversationsRecognizing the Guests 迎客入住Making up Rooms 整理房间Laundry Service 洗衣服务Room Service 送餐服务Maintenance 维修服务Tuen—down Service 夜床服务Tending the Patient 病客服务Baby-sitting Service 托婴服务Replenishing the Mini-bar 补充饮料Morning Call Service 叫醒服务Bidding Farewell Guests 送走客人Useful Expressions 日常用语Provided by the Room Division Dept .of the Golden Gulf Hotel in November 1996.第二Part Recognizing the Guests 欢迎入住情景:客人走出电梯后,楼层服务员趋前迎候。

要求:面带微笑,站姿文雅,目光亲切,热切温暖地面对客人。

1、早上(下午,晚上)好,先生(女士)!欢迎 Good moming (afternoon , evening ),sir (madam)到我们酒店! Welcome to our hotel .2、欢迎到......楼,我是楼层服务员,如有服务要 Welcome to the ......floor , I’m the floor attendant,求,请随时吩咐。

just let me know if there is anything I can do for you.3、请让我带您到房间去。

Let me show you your room .4、希望您在我们酒店过得愉快! I hope you will enjoy your stay with us . (如有可能,应向客人介绍房间设施和服务项目)第三Part ll, Making up the Room 整理房间情景:服务员推着工作车到客房门前,按铃、敲门。

酒店洗衣服务流程英文

酒店洗衣服务流程英文

Hotel Laundry Service ProcessIntroductionProviding quality laundry service is essential for hotels to ensure the comfort and satisfaction of their guests. This document outlines the step-by-step process involved in a hotel’s laundry service, ensuring efficiency and customer satisfaction.Step 1: Guest Laundry RequestThe hotel’s laundry service process begins when a guest makes a laundry request. This can be done through various means, such as filling out a laundry request form provided in the guest room or contacting the hotel’s housekeeping department directly. Guests typically provide details like the number of items, type of clothing, and any special instructions.Step 2: Collection of LaundryOnce the laundry request is received, the housekeeping staff or designated personnel is responsible fo r collecting the laundry from the guest’s room. They should follow a standard procedure, including knocking on the guest’s door, identifying themselves, and requesting permission to enter the room. The collected laundry should be carefully inspected for any damages or stains to inform the guest if necessary.Step 3: Laundry Tagging and RecordingAfter the laundry has been collected, it is crucial to label each item to avoid confusion and identify the respective guest. A unique identification number or code, such as the room number or the guest’s name, can be assigned to each garment. This information is recorded in the hotel’s laundry logbook or electronically in the laundry management system.Step 4: Sorting and Pre-TreatmentThe laundry is then sorted based on its type and fabric. Sorting helps to prevent color bleeding, and it ensures that the garments are washed at the appropriate temperature. Next, any necessary pre-treatment for stains or spots is done by following standard procedures and using suitable stain removers or detergents. This step ensures that stains are effectively treated during the washing process.Step 5: Washing and DryingOnce the sorting and pre-treatment processes are completed, the laundry moves to the washing and drying stage. Commercial-grade washing machines and dryers are commonly used in hotel laundry facilities. The laundry staff must strictly follow the manufacturer’s instructions for loading the machines, selecting the appropriate washing and drying cycles, and using detergent or softeners as required. Special care should be taken to handle delicate or sensitive fabrics.Step 6: Quality Control InspectionAfter the laundry is cleaned and dried, it goes through a quality control inspection process. Trained staff verifies the cleanliness, freshness, and overall condition of each item. Any missed stains, damages, or uncleaned areas are identified and corrected before the laundry proceeds to the next step.Step 7: Folding and PackagingFollowing the quality control inspection, the laundry is folded neatly and professionally. Each garment is arranged according to its type and guest identification. The folded laundry might be placed in individual plastic bags or packaging, which can be sealed and labeled with the respective guest’s roo m number or name.Step 8: Delivery or PickupFinally, the laundry is ready to be returned to the guest. Depending on the hotel’s policies, the clean laundry can be delivered directly to the guest’s room by the housekeeping staff or made available for pickup at a designated location. In either case, it is important to ensure that the laundry is promptly returned and handed over to the appropriate guest.ConclusionEfficiently managing a hotel laundry service requires a well-defined process that begins with t he guest’s laundry request and ends with the delivery or pickup of the clean laundry. Following these steps ensures that the laundry is handled with care, meets quality standards, and contributes to a positive experience for the hotel guests.。

酒店英语口语:客房服务日常用语英语

酒店英语口语:客房服务日常用语英语

酒店英语口语:客房服务日常用语英语客房服务日常用语 Edited and Illudtrared by the P&TDept .of the Golden Gulf HotelHousekeeping Useful Conversations Recognizing the Guests 迎客入住 Making up Rooms 整理房间 Laundry Service 洗衣服务Room Service 送餐服务 Maintenance 维修服务 Tuen—down Service 夜床服务 Tending the Patient 病客服务 Baby-sitting Service 托婴服务 Replenishing the Mini-bar 补充饮料 Morning Call Service 叫醒服务 Bidding Farewell Guests 送走客人 Useful Expressions 日常用语 Provided by the Room Division Dept .of the Golden Gulf Hotel in November 1996.第二 Part Recognizing the Guests 欢迎入住情景:客人走出电梯后,楼层服务员趋前迎候。

要求:面带微笑,站姿文雅,目光亲切,热切温暖地面对客人。

1、早上(下午,晚上)好,先生(女士)!欢迎 Good moming (afternoon , evening ),sir (madam) 到我们酒店! Welcome to our hotel . 2、欢迎到......楼,我是楼层服务员,如有服务要Welcome to the ......floor , I’m thefloor attendant, 求,请随时吩咐。

just let me know if thereis anything I can do for you. 3、请让我带您到房间去。

宾馆洗衣服务英语口语对话

宾馆洗衣服务英语口语对话

宾馆洗⾐服务英语⼝语对话114.Excuse me. Have you any laundry?对不起,请问有没有要洗的⾐服?115.The laundry man is here to collect it.洗⾐房服务员来这⼉收要洗的⾐服了。

116.If you have any, please just leave it in the laundry bag behind the bathroom door.如果您有⾐服要洗,请放在浴室门后的洗⾐袋⾥。

117.Please tell us or notify in the list whether you need your clothes ironed, washed, dry-cleaned or mended and also what time you want to get them back.请告诉我们或在洗⾐单上写明您的⾐服是否需要熨烫,⽔洗,⼲洗或缝补,还要写明何时需要取⾐服。

118.What if there is any laundry damage?如果你们洗⾐时损坏了⾐服怎么办?119.In such a case, the hotel should certainly pay for it.如果是这样,饭店当然应该赔偿。

120.Could you send someone up for my laundry, please?请问,你们能派⼈来收要洗的⾐服吗?121.A valet will be up in a few minutes.洗熨⼯马上就到。

122.Will the color run in the wash?洗⾐时会掉⾊吗?123.We'll dry-clean the dress.我们将⼲洗这条裙⼦。

124.We'll stitch it before washing.我们会在洗之前把衬⾥缝好。

酒店洗衣服务英语句子及对话

酒店洗衣服务英语句子及对话

酒店洗衣服务英语句子及对话酒店洗衣服务英语句子及对话导语:酒店一般都提供洗衣服务,酒店服务员如何用英语跟客人说明洗衣服务,下面是YJBYS店铺收集整理的有关酒店洗衣服务英语句子,欢迎参考。

1)Please fill in the laundry form. 请填写洗衣单。

2)We will deliver it to your room by tomorrow noon. 我们会在明天中午之前送回您的房间。

3)We have a two-hour quick service. 我们有两个小时的快速服务。

4)There is an extra charge of 50% for quick service. 快速服务要额外付50%的费用。

5) We can deliver it within 4 hours a t a 50% extra charge. 我们可以在4小时内送回,但要增收50%的费用。

6) Is this for pressing only? 这件只要烫干吗?7) I d like this sweater dry-cleaned/washed by hand in cold water. 这件毛衣要干洗/用冷水手洗。

8) I m sorry, but we don t have the special equipment necessary to clean leather. 很抱歉,我们没有清洗皮料所需要的特别设备。

9) We don t have necessary facilities and we can t afford to take responsibility for any damage. 我们没有所需要的设备。

而且有什么破损,我们付不起责任。

3. 送洗衣物与洗衣单不符1) There is a small problem with your laundry. 您要送洗的衣服有点小问题。

洗衣服务英语对话

洗衣服务英语对话

洗衣服务英语对话
(最新版)
目录
1.洗衣服务英语对话概述
2.洗衣服务英语对话示例
3.洗衣服务英语对话的实际应用
正文
一、洗衣服务英语对话概述
在酒店行业中,洗衣服务是一项非常基本的服务。

为了满足国内外客人的需求,酒店通常会提供洗衣服务英语对话,以便客人更加便捷地享受此项服务。

洗衣服务英语对话主要包括客人要求洗衣服务和酒店工作人员回应客人请求的内容。

二、洗衣服务英语对话示例
以下是一个洗衣服务英语对话的示例:
客人(Mrs.Lee):请问,你们能派人来收要洗的衣服吗?504 房间,李。

酒店工作人员(Valet):当然可以,李太太。

一个服务员会在几分钟后上楼来收取您的衣物。

在这个示例中,客人 Mrs.Lee 用英语向酒店工作人员请求洗衣服务,而酒店工作人员则用英语回应并表示会尽快安排人员上楼收取衣物。

三、洗衣服务英语对话的实际应用
在实际应用中,洗衣服务英语对话可以帮助酒店工作人员更加高效地与客人沟通,确保洗衣服务的顺利进行。

此外,洗衣服务英语对话也可以提高酒店工作人员的服务水平,使客人在酒店内享受到更加舒适的住宿体
验。

总之,洗衣服务英语对话在酒店行业中具有非常重要的作用。

【Laundry-Service】-客房洗衣服务英语口语

【Laundry-Service】-客房洗衣服务英语口语

【Laundry-Service】-客房洗衣服务英语口语【Laundry Service】客房洗衣服务英语口语2014-01-27→_→HOTELENGLISH经典对话M=Room Maid 客房服务员 G=Guest 顾客M:Housekeeping. May I collect your laundry?客房服务部。

我可以收您的送洗衣物了吗?G:Yes, it is the laundry bag.可以,在洗衣袋里。

M:Thank you ma’am. Is the laundry form in the bag?谢谢您,女士。

洗衣单放在衣袋里了吗?G:Yes, by the way, how long does it take for dry-cleaning? 是的。

对了,干洗需要多长时间?M:It usually takes two days.干洗一般需要两天。

G:Oh, dear. We’re leaving tomorrow.天哪,我们明天就要走了。

M:If you are in a hurry, we have a two-hour quick service with an extra charge of 50%.如果您急着要,我们有两小时的快速服务,不过要外加 50%的费用。

G:Well, if that’s the case.唉,也只好这样啦。

常用句型百宝箱1. 洗衣服务说明1) Can you send someone to Room 2587 to pick up my laundry? 您能不能派人到 2587 房取我的送洗衣物呢?2) I’d like to know how long your laundry service usually takes. 我想知道你们洗衣服务一般要多久时间。

3) For clothes received before 11:00 a.m., we’ll deliver them to your room by 9:00 p.m. the same day; and for those received before 3:00 p.m., you may get them back by noon the next day. 您在早上11点之前送洗的衣物,我们会在晚上9点以前送回您房里;下午3点以前送洗的衣物,您会在第二天中午前收到。

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酒店英语900句第25章:洗衣服务805.Good morning,Housekeeping,may I help you?早上好,客房部,我能够帮您吗?806.Yes,I’d like to know about your laundry service hours.是的,我想了解你们的洗衣服务时间。

807.If your laundry is received before 10am,we will deliver it to your room by 4pm the same day.如果您的衣服是在早上10点前送洗的,我们将在当天下午4点把衣服洗好送到您房间。

808.If we receive your laundry before 3pm,we will get it back to you by noon the next day.如果您的衣服是下午3点送洗的,我们将在第二天中午前把您的衣服送回给您。

809.The laundry rate chart is contained in the stationery folder in your dresser’s drawer,sir.洗衣价目表放在您梳妆台抽屉的文具夹里,先生。

810.Would you please send someone to room 502 to pick up some laundry for me?您能够派人到502房间来取一下我的送洗衣服吗?811.Yes,sir. The roommaid will be there in a few minutes.好的,先生,服务员过几分钟就到您的房间来。

812.I have some shirts to be washed. 我有一些衣服要洗。

813.When do you need them,sir?您什么时候需要取回,先生?814.Will tomorrow morning be all right?明天早上送给您行吗?815.That’ll be fine,but I have a suit that I would like pressed before 7 this evening.能够,不过我有一套衣服想在今晚7点前烫好。

816.I am sorry. It won’t be possible for this evening 对不起,今晚恐怕不行。

817.Housekeeping,may I come in?… can I help you?客房服务,我能够进来吗?……有什么能够帮您?818.Could you fill out the laundry form,please?请您填一下这张洗衣单,好吗?819.The laundry form is in the drawer of the writing desk.洗衣单放在写字台的抽屉里。

820.Do you want these shirts starched,sir?您想要这些衬衣上浆吗,先生?821.I’d like this sweater to be washed by hand in cold water,it might shrink otherwise.我想这件毛衣要放在冷水中用手洗,否则它会缩水的。

822.By hand in cold water,I understand.用冷水手洗,我明白了。

823.Could you send someone to pick up my laundry,please?您能派人来取一下我的送洗衣服吗?824.Certainly,madam. But I’m afraid it’s too late for today’s laundry. We can deliver it tomorrow around 4pm.当然能够,太太,不过恐怕今天洗衣太晚了,我们能够明天下午4点前送回来。

825.May I know your room number,please?请告诉我您的房号,好吗?826.Could you leave your laundry on the bed,if you are going out,sir?如果您要外出,先生,请您把送洗的衣服放在床上好吗?827.I’d like this garment dry-cleaned,please.我想把这件衣服干洗一下。

828.We don’t have the facilities and we cannot take responsibility for any damage. 我们没有这方面的设施,而且我们对任何损坏不负责任。

829.I’m sorry,but we don’t have the special equipment necessary.对不起,我们没有这种必备的特殊洗衣设备。

830.I’m sorry we couldn’t help you,madam.非常抱歉,我们帮不了您。

831.Do you have a mending service for clothes?你们有织补衣服服务吗?832.I’m sorry,sir. We can mend a seam but not a hole.对不起先生,我们能够补裂缝,但不能补洞。

833.There is a stain on this jacket,I’d like it removed before it’s dry-cleaned.这件夹克上有污迹,我想在干洗前先去掉它。

834.What kind of stain is it,sir?是哪种污迹,先生?835.I spilled some sauce on it.我把酱油洒在上面了。

836.We will do our best to remove the stain but we cannot guarantee the result.我们将尽力去掉这块污迹,但我们不能保证肯定能够去掉。

837.For laundry service,please dial 101 and you will get the housekeeping.需要洗衣时,请拨101,那是客房部。

838.The laundry forms and bags are in the top of theright-handed drawer of the writing table.洗衣单和洗衣袋放在写字台右手的第一个抽屉里。

839.Is this for washing,madam?女士,这是要洗的衣服吗?840.Is this for dry-cleaned,sir?先生,这衣服要干洗吗?841.We have a special 4-hour laundry service. 我们有4小时特别洗衣服务。

842.If you are a hurry,we have a two-hour quick service.如果您很急,我们有2个小时加急服务。

843.We deliver your laundry within 4 hours at 50% extra charge.我们在4小时之内将衣服送给您,并加收50%费用。

844.There is an extra charge of 50% for quick service. 快洗服务要额外加收50%费用。

845.I’m sorry,but we don’t have the special equipment necessary. 对不起,我们没有所需的特种设备。

846.I’m afraid we couldn’t remove the stain.恐怕我们无法擦掉这块污点。

847.We can only do simple mending.我们只能做简单织补。

848.We will refund the cost of the laundry and the new sweater.我们将退还您洗衣服的费用和毛衣钱。

849.We are very sorry for the inconvenience.给您带来不便,非常抱歉。

850.If you have some laundry to be washed,just leave itin the laundry bag. the laundry bag is hung behind the bathroom door.洗衣袋在浴室门的后面挂着,如果您有衣服要洗,请放在洗衣袋里,每天上午9点左右收取。

851.I’d like to have my overcoat dry-cleaned,my shirt and pyjamas laundered and my suit pressed.我的大衣要干洗,衬衫和睡衣要水洗,并烫一套西服。

852.I’m in a hurry,I have to wear it tomorrow morning.这件衣服要快件,明天早上我要穿。

853.You can get your laundry back earlier,but there isan extra charge for quick service.衣服能够早些时间送回,但您要付额外的加急费。

854.The collar of this woolen sweater isn’t clean,please ask them to re-wash it. 这件羊毛衫领口没洗干净,请再洗一遍。

855.Sorry,the cuff of your shirt was damaged when we pressed it. We’ll pay for it.对不起,这件衬衫的袖子烫坏了,我们会赔您的。

856.We apologize for having trouble you so much.抱歉,我们给您添了很多麻烦。

857.Please fill out this pressing form and I will callthe laundry to get it for you.请填写这张烫衣表格,我会叫洗衣服务来收取的。

858.Do you have anything to be cleaned?您有衣服要洗吗?859.Yes,I have two pairs of trousers and some other things to be washed and ironed.有的,这两条裤子要洗,还有一些要烫。

860.When do you need them back?is it in a hurry?您想什么时候返回?要快洗吗?861.When can I get the laundry back?什么时候能够送回我的衣服?862.Here is the money we found in the pocket of your pants.这是我们在您交洗的裤子口袋里发现的钱。

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