跨文化交际导论课件
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跨文化交际课件
Requirements
1. Attendance 2. involvement in the class activities 3. pre-reading if the materials are available
Chapter one Introduction to intercultural communication
Warming-up
Situation 5: During an interview, the American boss asks about your idea on salary as a secretary, which answer will be good for you?
But when you knocked at the door …
Warming-up
Mary felt surprised. Why? In China, it’s OK to visit friends without calling ahead of time. While in the U.S., it’s impolite to do so.
Warming-up
In the U.S., people tend to be 5’~10’ late (B) _____________.
In China, before 7:00 (A) ， close friends tend to arrive _______________ but acquaintances tend to arrive 5’~10’ earlier (D) _______________.
Why? Why? Why? Why?
Warming-up
punctual Americans tend to be _________.
跨文化交际导论 第1章PPT课件
Talk 2: Introduction to ICC
Intercultural Business Communication, 3rd ed., Chaney & Martin
1
Learning Objectives
F Define the term intercultural communication
9
Interregional communication
A northerner
A southerner
10
Communication between any two people may be regarded as intercultural communication
A B
11
Intercultural Communication as a Phenomenon
• It is a universal phenomenon. • It dates back to thousands of years
ago. • It is now a daily occurrence. • The importance of intercultural
communication has greatly increased
16
Intercultural Communication as a Discipline
• Culture and communication were studied separately until the 1960s.
• Edward Hall: The Silent Language published in 1959.
12
The importance of intercultural communication
Intercultural Business Communication, 3rd ed., Chaney & Martin
1
Learning Objectives
F Define the term intercultural communication
9
Interregional communication
A northerner
A southerner
10
Communication between any two people may be regarded as intercultural communication
A B
11
Intercultural Communication as a Phenomenon
• It is a universal phenomenon. • It dates back to thousands of years
ago. • It is now a daily occurrence. • The importance of intercultural
communication has greatly increased
16
Intercultural Communication as a Discipline
• Culture and communication were studied separately until the 1960s.
• Edward Hall: The Silent Language published in 1959.
12
The importance of intercultural communication
跨文化交际概述PPT课件
• A: Okay, thanks for the information, Let’s get together soon.
• B: I’d love to. • A: Good, I’ll give you a call and we’ll make a date for
lunch. • B: If you want, we can make a date now. When are
• 大众交际（mass communication）一般定义为职业化 的传播机构利用机械化、电子化的技术手段向不特定 的多数人传送信息的行为或过程。
三、交际的要素
• 一个完整的交际过程包含了九项要素： 传送者、制码、讯息、通道、接收者、 解码、回馈、环境及噪音。
四、交际的模式
• 语言是人类最重要的交际工具。 • 语言是人类最重要的思维工具。 • 语言是文化的载体。
农民peasant 龙dragon
凤凰phoenix 猫头鹰owl
孔雀peacock 狗dog
• A、B概念意义相同，A有内涵意义，B无内涵意 义
松柏鹤桃 pine /cypress/crane/peach 梅兰竹菊plum
blossom/orchid/bamboo/chrysanthemum 数字
二、交际的种类
• 内向交际（intrapersonal communication）指一个 人自己脑子里在自我交流活动或是自言自语。
• 人际交际（interpersonal communication）两个人 或两个人以上的信息传受过程。
• 组织交际（organizational communication）在学校、 公司、工厂、机关、军队、党派、群众团体等内部的 传播是组织交际。
跨文化交际导论课件第5章.pptx
第4页/共29页
Young Yun Kim’s Intercultural Communication Competence Model
第5页/共29页
A Model from Chen Guoming
A Model of Intercultural Communication Communication
• In other words, interculturally sensitive persons are capable of projecting and receiving positive emotional responses in the process of interaction.
第6页/共29页
A. Cognitive Ability - Intercultural
Awareness • The cognitive aspect of ICC is represented by
the ability of intercultural awareness, which refers to the understanding of cultural conventions that affect how we think and behave.
environments
• MANY OF THESE CORRESPOND TO INTERCULTURAL COMMUNICATION
第16页/共29页
A model of Intercultural Competence
Global Mentality Intercultural awareness Intercultural perspective Mutual respect and learning
Young Yun Kim’s Intercultural Communication Competence Model
第5页/共29页
A Model from Chen Guoming
A Model of Intercultural Communication Communication
• In other words, interculturally sensitive persons are capable of projecting and receiving positive emotional responses in the process of interaction.
第6页/共29页
A. Cognitive Ability - Intercultural
Awareness • The cognitive aspect of ICC is represented by
the ability of intercultural awareness, which refers to the understanding of cultural conventions that affect how we think and behave.
environments
• MANY OF THESE CORRESPOND TO INTERCULTURAL COMMUNICATION
第16页/共29页
A model of Intercultural Competence
Global Mentality Intercultural awareness Intercultural perspective Mutual respect and learning
跨文化交际导论课件2
Further Explanation
There are at least two or more people: In terms of who communicate with whom, whether it being human, animals or machines, the classification is as follows: Human communication Animal communication Human-animal communication Human-machine communication Machine-to-machine communication
Further Explanation
There is a language shared between communicators.
Human language
Verbal
Nonverbal
Non-word sounds
Body language
e.g. Chinese, English
e.g. Sounds uttered to control
III. The Classification of Communication
Communication occurs when – there are at least two or more people. there is some contact between communication. there is a language shared by communicators. there is an exchange of information that has taken place.
《跨文化交际》课件
跨国企业的跨文化团队建设案例
总结词
跨国企业通过跨文化团队建设，实现文化融合与协同发展。
详细描述
某跨国企业为应对不同国家和地区的文化和市场差异，组建了由不同国籍员工组成的跨文化团队。通过培训、交 流活动等方式，促进员工之间的文化了解与合作，实现了企业业务的快速发展。
国际旅游中的跨文化冲突解决案例
总结词
教师需要关注学生的文化背景和个性特点，采用多样化 的教学方法和手段，促进学生的学习和发展。
教育机构需要提供跨文化交际的培训和教育，帮助学生 和教师了解不同文化的特点和差异。
教育中的跨文化交际有助于培养具有国际视野和跨文化 交际能力的人才，推动全球化和文化交流。
国际关系中的跨文化交际
01
国际关系中的跨文化交际是指在不同国家之间进行有效的沟通和合作 。
THቤተ መጻሕፍቲ ባይዱNKS
感谢观看
02
CATALOGUE
文化差异的表现
语言差异
语言差异是跨文化交际中最为直观的表现。不同文化背景的 人们使用不同的语言，这可能导致沟通障碍。例如，某些词 汇在一种文化中可能有特定的含义，而在另一种文化中可能 没有。
语言使用的习惯和规则也因文化而异，如敬语的使用、礼貌 的表达方式等。了解和尊重这些差异是进行有效跨文化交际 的关键。
详细描述
某高校开展国际交流项目，邀请不同国家和地区的留学生和学者参与学术交流、文化体 验等活动。通过这些项目，学生和学者增进了对不同文化的了解，促进了国际合作与友
谊。
国际组织中的跨文化沟通案例
总结词
国际组织中的跨文化沟通，推动全球议题的 解决。
详细描述
某国际组织在处理全球性议题时，注重跨文 化沟通与合作。组织成员来自不同国家和地 区，拥有不同的文化背景和观念。通过有效 的跨文化沟通，成员们达成共识，推动了全 球性议题的解决。
《跨文化交际》课件
2
基本规则
了解跨文化交际的基本规则，如注重非语言沟通、避免使用俚语和难懂的语言等方的文化背景和习惯，调整沟通策略，确保信息的准确传达。
解决跨文化交际中的问题
1 展示文化敏感性
在跨文化交际中，需要对不同文化背景的人 表示尊重和理解。
2 调整沟通策略
针对跨文化交际中遇到的问题，我们可以根 据对方的习惯和背景，调整沟通策略，解决 问题。
案例研究
跨文化交际成功案例
一位跨国公司的领导成功地进行了跨文化沟通，在 不同国家的员工中建立了良好的合作关系。
跨文化交际失败案例
因为文化差异，一个国际项目中的交流出现了误解 导致该项目未能按时完成。
总结与讨论
反思课程内容
通过本课程的学习，您是否更好地了解了跨文化交际的重要性和技巧？
提出问题和建议
《跨文化交际》PPT课件
本课程旨在帮助您更好地了解跨文化交际的重要性和技巧，并掌握如何有效 地与不同文化背景的人交流。
什么是跨文化交际？
定义
跨文化交际是指在跨越不同文化背景的情况下进行的交流和互动。
重要性
随着全球化进程的加快，跨文化交际的重要性越来越受到重视。
挑战
不同文化之间的交流可能会面临很多挑战和障碍，需要我们采取有效的沟通策略。
在跨文化交际的实践中，您是否遇到了问题？为了更好地提高跨文化交际的能力，您有什么 建议？
文化差异
不同的文化特征
每个文化都有自己独特的特征，例如语言、信仰、 价值观和习俗。
文化差异的影响
文化差异可能会影响人们的观念、行为和与他人的 交流方式。
文化融合
跨文化交际也是文化融合的过程，可以促进不同文 化之间的理解和尊重。
跨文化沟通技巧
《跨文化交际》课件
尊重他人
尊重和接受不同文化的观点 和做法。
发展人际关系
建立良好的人际关系有助于 跨文化交际的顺利进行。
结论和总结
跨文化交际是一个复杂而有趣的领域，它可以丰富我们的视野，增进人与人之间的理解和合作。在全球化的时 代，跨文化交际的重要性不可忽视。
自由民主
西方社会价值观的核心之一，强调个人自由和人权。
摇滚音乐
西方音乐文化的代表，让人们释放情感和表达自我。
跨文化交际的概念
跨文化交际是指不同文化背景的人之间进行有效沟通和交流的过程。
跨文化交际的重要性
1 提高理解力
通过跨文化交际，我们能够更好地理解和尊重他人的文化。
2 促进合作
跨文化交际有助于不同文化背景的人们共同合作解决问题。
《跨文化交际》PPT课件
跨文化交际是研究不同文化间的交流，了解和尊重不同文化背景的重要性。
中国文化
长城
茶道
中国古代的伟大建筑物，象征着 中国的辉煌历史和文化的丰富性。
中国独特的文化艺术，展示了对 礼仪和和谐的追求。
书法
中国的艺术形式，以笔刷和墨水 书写汉字，传承了上千年的历史。
西方文化
圣诞节
西方重要的节日，在这一天人们庆祝和分享快乐。
3 推动创新
不同文化间的交流和碰撞能够激发创新思维，产生新的想法和解决方案。
跨文化交际中的挑战
1
语言障碍
不同语言之间的差异可能导致交流困难。
2
文化差异
不同文化的价值观和习俗可能造成误解和冲突。
3
沟通风格
跨文化交际中的沟通方式和风格可能不同，需要灵活适应。
跨文化助于更好 地交流和理解。
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In other words, interculturally sensitive persons are capable of projecting and receiving positive emotional responses in the process of interaction.
----- Intercultural Effectiveness
Behavioral ability refers to the cultivation of communication skills to enable people to achieve their goals appropriately and effectively in intercultural interaction.
Talk 12 Intercultural Communication Competence
Cultural Adaptation
1. Early Adaptation: Culture Shock “precipitated by the anxiety that results from
losing all our familiar signs and symbols of social intercourse” people normally go through four stages (the U-Curve): honeymoon phase, rejection phase, regression phase and recovery phase.
Intercultural awareness is a process of attitudinally internalizing insights about a group’s predominant values, attitudes, and beliefs that dictate members’ behaviors.
Earley & Ang Model of CQ
CULTURAL INTELLIGENCE
COGNITION
•Declarative •Procedural •Analogical •Pattern recognition •External scanning •Self s
MOTIVATION BEHAVIOR
It is the ability to draw an accurate “cultural map,” to sort out the “cultural theme,” or to understand “cultural grammars”.
B. Affective Ability
---- Intercultural Sensitivity
A Model from Chen Guoming
A Model of Intercultural Communication Communication
A. Cognitive Ability - Intercultural Awareness
The cognitive aspect of ICC is represented by the ability of intercultural awareness, which refers to the understanding of cultural conventions that affect how we think and behave.
Affective ability refers to the development of a readiness to acknowledge, respect, and appreciate cultural differences in intercultural communication.
Components of Intercultural Communication Competence
Young Yun Kim’s Intercultural Communication Competence Model
Young Yun Kim’s Intercultural Communication Competence Model
Six elements of Intercultural sensitivity: self-esteem, self-monitoring, open-mindedness, empathy, interaction involvement, and suspending judgment.
C. Behavioral Ability
Five elements of intercultural effectiveness: message skills, interaction management, behavioral flexibility, identity management, and relationship cultivation
U-curve for Culture Shock
2. Long-term Cultural Adaptation
Adaptation involves survival skills Adaptation and change Stress-Adaptation Growth Model
Improving Intercultural Communication Competence
Intercultural communication competence is considered very broadly as an impression that behavior is appropriate and effective in a given context.
----- Intercultural Effectiveness
Behavioral ability refers to the cultivation of communication skills to enable people to achieve their goals appropriately and effectively in intercultural interaction.
Talk 12 Intercultural Communication Competence
Cultural Adaptation
1. Early Adaptation: Culture Shock “precipitated by the anxiety that results from
losing all our familiar signs and symbols of social intercourse” people normally go through four stages (the U-Curve): honeymoon phase, rejection phase, regression phase and recovery phase.
Intercultural awareness is a process of attitudinally internalizing insights about a group’s predominant values, attitudes, and beliefs that dictate members’ behaviors.
Earley & Ang Model of CQ
CULTURAL INTELLIGENCE
COGNITION
•Declarative •Procedural •Analogical •Pattern recognition •External scanning •Self s
MOTIVATION BEHAVIOR
It is the ability to draw an accurate “cultural map,” to sort out the “cultural theme,” or to understand “cultural grammars”.
B. Affective Ability
---- Intercultural Sensitivity
A Model from Chen Guoming
A Model of Intercultural Communication Communication
A. Cognitive Ability - Intercultural Awareness
The cognitive aspect of ICC is represented by the ability of intercultural awareness, which refers to the understanding of cultural conventions that affect how we think and behave.
Affective ability refers to the development of a readiness to acknowledge, respect, and appreciate cultural differences in intercultural communication.
Components of Intercultural Communication Competence
Young Yun Kim’s Intercultural Communication Competence Model
Young Yun Kim’s Intercultural Communication Competence Model
Six elements of Intercultural sensitivity: self-esteem, self-monitoring, open-mindedness, empathy, interaction involvement, and suspending judgment.
C. Behavioral Ability
Five elements of intercultural effectiveness: message skills, interaction management, behavioral flexibility, identity management, and relationship cultivation
U-curve for Culture Shock
2. Long-term Cultural Adaptation
Adaptation involves survival skills Adaptation and change Stress-Adaptation Growth Model
Improving Intercultural Communication Competence
Intercultural communication competence is considered very broadly as an impression that behavior is appropriate and effective in a given context.