跨文化交际导论(含答案)
跨文化交际导论(含答案)
对外经济贸易大学远程教育学院2009-2010学年第二学期跨文化交际导论(英) 复习大纲课程名称: ENG338a【跨文化交际导论(英)】考核方式: 开卷笔试[占总分的70%]复习范围：以指定教材（第1-9章）为主，课件内容为辅。
试题形式：客观试题50 题，每题2分，题型共三种形式：I. Definition Matching.Match the terms with their definitions. （给术语配对定义，10题，1题2分，共20分）II． True-False. Circle A if the statement is true; circle B if it is false. （判断各句是否正确，20题，1题2分，共40分）III. Multiple Choice. Circle the letter corresponding to the correct response. （在所给的4个选项中选择一个最恰当的答案，20题，1题2分，共40分）复习方法：●认真学习指定教材，结合课件的教学内容，全面复习，从总体上掌握这门跨学科课程的特点；●理解各讲中的主要教学内容，即每讲开始前的Learning Objectives，不要死记硬背，重理解、勤思考、细观察，从跨文化交际的角度对文化差异进行分析、记忆、总结；●要力图将跨文化交际理论与交往实践相结合，将西方文化交际的理论与实践与中国的本土文化相结合，通过大量真实生动的交际的成败案例的学习，提高分析问题和解决问题的能力；●参考指定教材各章后的练习以及书后附的两套模拟自测题，术语定义配对题、是非题和多项选择题可帮助复习检验对所学内容熟悉的掌握程度，熟悉客观题型，问答题和案例有助于进一步理解。
跨文化交际导论课程期末考试模拟题（答案供参考）Ⅰ. Match the following terms with their definition. （20%）1.the study of the way that people use physical space to convey messages. B2.the way in which time is used in a culture. A3.the actual practice of concepts or beliefs. E4.the total activity of learning one's culture. C5.social principles, goals, or standards accepted by persons in a culture. DA.Temporal language/chronemicsB.Behavior communicationC.Spatial language/proxemicsD.EnculturationE.Values6. between nations and governments rather than individuals A7. perceptions about certain groups of people or nationalities C8. a learned organization of rules for making choices and for solving conflicts B9. volume, pitch, and rate that affects message meaning E10. the idea that every act of communication must happen in some sort of surroundings DA.internationalB.contextC.valueD.stereotypesE.paralanguageⅡ.True or FalseMark A if the statement is true; mark B if it is false.11.When engaging in small talk with a person of another culture, remember that discussing one'sfamily and political discussions are inappropriate topics in all cultures. B12.Transference of pragmatic rules refers to the transference of corresponding words andsentence structure from mother tongue to target language. A13.Since all cultures share the same basic values, cultures attach the same meanings to thesebasic values. B14.Primary values are the most important. A15.Some countries officially recognize religious rituals that affect business encounters. A16.People in the United States place a greater emphasis on history and do not like change ascompared with people of Asian and Latin cultures. B17.The behavior of John lying in bed and reading a novel is a two-way contact. B18.Linear Model is one of the earliest and still the most useful attempts to describe thecommunication process A19.International communication takes place between such groups as African Americans andLatin Americans. B20.Intercultural communication as a discipline was not established in U.S. until the 1980s. A21.Without the cultural rules people also can behave properly. B22.Culture is not something we are born with, but rather it is learned. A23.Kisses and hugs are not appropriate greeting behavior between males of any culture. B24.In Germany, business gifts are usually exchanged at the beginning of formal negotiations.A25.New and improved technology, growth in the world’s population, and shifts in the globaleconomic arena have increased globalization. A26.No country is completely self-sufficient. A27.All cultures require and value politeness, but the ways in which the politeness is achievedmay vary significantly. A28.International English is used only by businesspeople who practice English as a secondlanguage. B29.International communication takes place between such groups as African Americans andLatin Americans. B30.The process of learning culture is always conscious. B31.Ethnocentrism leads to a objective evaluation of how another culture conducts its dailybusiness. A32.The hierarchy is a theory has not been proven applicable to all the countries. A33.Cultures may differ, but communication practices do not differ. B34.Culture is ongoing and subject to change. A35.The term “co-cultures” suggests the inequal ity between groups. B36.Chinese is an example of linear language. Amunication barriers are caused by the same communication having different meanings indifferent cultures. B38.New and improved technology, growth in the world’s population, and shifts in the globaleconomic arena have increased globalization. A39.Power distance in the United States is comparatively high. B40.Pragmatic failure is the inability to understand what is meant by what is said. A41.Values motivate people. A42.Attitudes are the same thing as values. A43.Eventually, with the spread of technology everyone will have the same values. B44.In order to understand a culture's values, you need only to learn the "do's and taboos" of behavior in that culture. A45.Social class is unimportant in negotiator selection. B46. Relationship building is important in Arab and Latin America. A47. Achievement in countries with high masculinity scores is expressed through material possessions. B48. Acculturation is the socialization process of how people learn their own culture through what is said and done. A48. Consumers in high uncertainty avoidance cultures tend to perceive little or no risk in the purchase of new products . A49. Intercultural communication competence requires sufficient awareness, knowledge, motivations, and skills. A50. Values are enduring attitudes about the preferability of one belief over another. B51. Cultures are so different that we will never be able to communicatesuccessfully. B52. Transference of pragmatic rules refers to the transference of corresponding words andsentence structure from mother tongue to target language. A53. Today intercultural communication encounters are different from encountersof the past. A54. All languages can, in their own way, distinguish between present and pastevents, but they may not feel that this distinction is important enough to createa system of verb tense. A55. Kisses and hugs are not appropriate greeting behavior between males of anyculture. B56. Values are learned; they are not innate. A57. Long-term-oriented cultures are characterized by patience, perseverance, and respect forone’s elders and ancestors. A58. Nonverbal aspects are very important in low-context cultures. B59. When engaging in small talk with a person of another culture, remember that discussingone's family and political discussions are inappropriate topics in all cultures. A60. Chinese is an example of a linear language. B61. Language serves as the only guide to how a culture perceives reality. A61. All languages can, in their own way, distinguish between present and past events, but they maynot feel that this distinction is important enough to create a system of verb tense. A 62. Globalization is the ability of a corporation to take a product and market it anywhere in theworld. A63. In order for intercultural negotiation to be successful, the parties must provide for a win-losesituation. A64. In some countries, using gifts to assure success in sealing an agreement is an accepted way ofdoing business. B65. As they become globalized, companies will have to train their work forces to deal with multiculturality. A66. People from countries with strong uncertainty avoidance are more likely to remain closefriends in spite of differing opinions. B66. Even if the language is common to both cultures, one culture may restrict the meaning of certain words. A67. In their business letters, the French do not usually apologize for mistakes. A68. Achievement in countries with high masculinity scores is expressed throughmaterial possessions. B69. Acculturation is the socialization process of how people learn the ir own culturethrough what is said and done. A70. In the Japanese society, knowing the rank of people with whom you conduct business is veryimportant. A、Ⅲ. Multiple ChoicesMark the letter corresponding to the correct response. C1. What country ranks the lowest on individualism?A.AustraliaB. CanadaC.GuatemalaD. United States2.Proponents of which attitude feel that self-interest is an appropriate goal? CA.Uncertainty-reductionB. AttributionC. IndividualismD. Collectivism3. Language is important because it AA.helps us shape concepts, controls how we think, and controls how weperceive others.B. allows us to be understood by foreigners.C.is determined by colonialism.D.is stable, easily understood, and free of diversity.4. Which of the following countries uses high-context language? CA.CanadaB. GermanyC.JapanD. United States5. Which one of the following statements is not among the functions of culture offered by Dressler and Carns? CA.Culture makes it possible to anticipate how others in our society are likely to respond toour actions.B.Culture enables us to communicate with others through a language that we have learnedand that we share in common.C.Culture leads to better understanding in business.D.Culture provides the knowledge and skill necessary for meeting sustenance needs.6. Culture can be classified in all the following ways except Ba)Artifact, concepts and behaviorb)Positive culture and negative culturec) A level of values and a level of resultant behaviour or artifacts of some formd)An invisible level and a visible level7. "The part was found defective, and it was determined that there is a defect in the button causingit not to fit into the chassis." This statement is an example of a DA.linear explanation.B.verbose explanation.C.nonlinear explanation.D.why explanation.8. Which of the following would be an example of a translation problem? Ding the intention of the speaker rather than the actual words in the translation.B.Qualifying slang terms.C.Not translating conversation taboos.ing a word for which no exact word or concept is available in the second language.9.Which of the following greeting way is somewhat unique to Chinese? BA. Giving regards to others.B. Commenting on something.C. Using address forms as greeting.D. Using nonverbal forms as greeting.10.The styles of paragraph development for oriental countries could be described as DA. a vertical straight line.B. zigzagged lines.C. a circular, spiral lineD. a digressive, back-and-forth zigzag.11. Which statement referring to thought patterns is incorrect? CA. Asians typically use the inductive method of reasoning.B. Thought patterns impact oral communication.C.When using the deductive method of reasoning, one starts with the facts and goes togeneralizations.D. Recognizing different thought patterns is important in negotiation with differentcultures.12. Which statement is incorrect? BA. Costly business blunders are often the result of a lack of knowledge of anotherculture's nonverbal communication patterns.B. Processes of reasoning and problem solving are the same in all cultures.C. Attitudes toward time and use of space convey nonverbal messages inintercultural encounters.D. When in another culture, an appropriate caution would be to watch the behavior ofthe persons you are talking with and match their style.13.People of which type of society believe their truth is the only truth? AA.IndividualisticB. Strong-uncertainty avoidanceC.CollectivisticD.Weak-uncertainty avoidance14.What we are willing to die for and what we deem worthy of protection is determined byour ___? BA.belief systemB.value systemC.attitude processesD.social organizations15. Slang is generally DA.understood by everyone.B.spoken by the masses.C.easily translated.ed by subgroups.16. Nonverbal communication does not include DA. chromatics.B. chronemics.C. haptics.D. semantics.17. As a result of globalization, new issues facing corporations include DA.cultural differences in work ethicsB.stereotyping by members of international teamsC.personnel who are overqualified for overseas positionsD. a & b18. The classic The Silent Language published in 1959, was written by DA.KluckhohnB.BenedictC.MeadD.Edward Hall19. Which of the following has occurred due to advances in technology? BA.People are beginning to spend more time with family members.B.The number of relationships we have with people have decreased.C.People have more frequent contact with people from other cultures.D.People are gaining a clearer sense of who they really are.20. It is important to study intercultural communication because CA. it is a necessary and worthwhile pursuit.B. most people are more alike than they realize.C. cultural differences bring people together.D. intercultural communication is subjective.21. ______ are the most important. AA. Primary valuesB.Secondary valuesC.Tertiary valuesD.None of the above22. In cultures that tend toward individualism, what aspects are encouraged? DA. competitionB.personal goalsC.individual rightsD.all of the above23. We learn culture DA.from folk tales, legends and mythsB.in conscious or unconscious waysC.through art and mass mediaD.all of the above24. Which statement least represents U.S. values? CA. U.S. Americans value directness over indirectness.B. U.S. Americans value time management over leisure.C. U.S. Americans value history over planning for the future.D.U.S. Americans value equality over inequality.25. Which statement highlights weak uncertainty avoidance? DA.One group's truth should not be imposed on others.B.Scientific opponents cannot be personal friends.C.Citizen protest should be repressed.D.Negative attitudes are expressed toward young people26. Which time orientation is held by cultures that value living and realizing the potential of today? CA.past orientation to timeB.immutable orientation to timeC.present orientation to timeD.mutable orientation to time27. Which of the following value orientations emerged from the Chinese research team? AA.long-term versus short-term orientationB.masculinity/femininity orientationC.preferred form of activity orientationD.uncertainty avoidance orientation28. The notions of masculinity and femininity BA.are universal for every culture across time.B.are not just based on biological differences.C.have not changed through the ages.D.have well-established and understood meanings.29. From what areas of the world do most of today's immigrants to the United States come? D and Latin AmericaB.Mexico and Eastern EuropeC.Haiti and ChinaD.Eastern Europe and the Middle East30. The China Association for Intercultural Communication is held ______. BA. once a yearB. every two yearsC. every three yearsD. every four years31. Who of the following would feel most comfortable with silence during a conversation? Amanager from _____. CE.the United StatesF.GermanyG.Great BritainH.Japan32 Which statement related to work attitudes is incorrect? AA.U.S. attitudes toward work are more relaxed than those in Europe.B.In the United States, hard work is applauded and often rewarded.C.The Japanese attitude toward work is very group-oriented.D.In the United States, the attitude toward work is ingrained from an early age.33. Which statement referring to thought patterns is incorrect? DA.The structure of a language affects the perceptions of reality of its speakersB.The structure of a language influences thought patterns and worldviews of its speakersnguage functions as a way of shaping one’s experienceD.There is a general agreement concerning the validity of Sapir-Whorf hypothesis34. Which statement is incorrect? Dnguage is a reflection of the environmentnguage is reflection of cultural valuesnguage is a reflection of culture, and culture is a reflection of language.D. A good mastering of a foreign language equals a complete understanding of its culture.35. Which statement referring to thought patterns is incorrect? Ca. Asians typically use the inductive method of reasoning.b. Thought patterns impact oral communication.c.When using the deductive method of reasoning, one starts with the facts and goesto generalizations.d. Recognizing different thought patterns is important in negotiation with differentcultures.36. Which statement is incorrect? Ba. Costly business blunders are often the result of a lack of knowledge of anotherculture's nonverbal communication patterns.b. Processes of reasoning and problem solving are the same in all cultures.c.Attitudes toward time and use of space convey nonverbal messages inintercultural encounters.d.When in another culture, an appropriate caution would be to watch thebehavior of the persons you are talking with and match their style.37. Language is important because it Aa.helps us shape concepts, controls how we think, and controls how weperceive others.b.allows us to be understood by foreigners.c.is determined by colonialism.d.is stable, easily understood, and free of diversity.38. Which of the following countries uses high-context language? DB.CanadaC.GermanyD.JapanE.United States39. Slang is generally HE.understood by everyone.F.spoken by the masses.G.easily translated.ed by subgroups.40. General guidelines to follow when conversing with someone from another culture includeall of the following except: Ca. politics is a safe topic in most cultures.b. avoid telling jokes.c. avoid personal questions.d. keep the conversation positive.41. Which statement best describes an incorrect handshake? Ca. In the U.S., a handshake should be firm.b. An Asian handshake is usually gentle.c. Germans repeat a brusque handshake upon arrival and departure.d. A British handshake is firm and repeated frequently.42. Language is important because it Ee.helps us shape concepts, controls how we think, and controls how weperceive others.f.allows us to be understood by foreigners.g.is determined by colonialism.h.is stable, easily understood, and free of diversity.43. Which of the following countries uses high-context language? AF.CanadaG.GermanyH.JapanI.United States44. Slang is generally LI.understood by everyone.J.spoken by the masses.K.easily translated.ed by subgroups.45. Nonverbal communication does not include Da. chromatics.b. chronemics.c.haptics.d. semantics.46. "The part was found defective, and it was determined that there is a defect in the buttoncausing it not to fit into the chassis." This statement is an example of a HE.linear explanation.F.verbose explanation.G.nonlinear explanation.H.why explanation.47. Which of the following would be an example of a translation problem? Hing the intention of the speaker rather than the actual words in the translation.F.Qualifying slang terms.G.Not translating conversation taboos.ing a word for which no exact word or concept is available in the secondlanguage.48. Which statement highlights weak uncertainty avoidance? Ba. One group's truth should not be imposed on others.b. Scientific opponents cannot be personal friends.c. Citizen protest should be repressed.d. Negative attitudes are expressed toward young people.49. The main idea of the Sapir-Whorf Hypothesis is that Dnguage is just a device for reporting a person's experience.b.two languages can represent the same social reality.c.the social reality can be conveyed to a person who does not speak thelanguage.nguage functions as a way of shaping a person's experience.50. Many multinational firms find that cultural shock can be alleviated by Da. sending only top executives abroad.b. sending only young, single associates on overseas assignments.c. testing associates to see who is most qualified.d. selecting employees for overseas assignments who possess certain personal andprofessional qualifications.。
跨文化交际导论(英文版)(第二版) Chapter 1 Introduction to Intercultural Communication
(1) Intercultural communication (2) Cross-cultural communication (跨文 化传播) (3) International communication (4) Comparative mass communication (比较大众传播)
Core Content of ICC
(Rich and Gudykunst)
Interracial
International
Intercultural Communication
Interethnic
Intracultural
(Gudykunst and Hammer, 1987)
Four Categories of ICC
Question for Discussion:
1. Can you distinguish intercultural and crosscultural communication? Please give specific examples to illustrate international, interethnic, interracial communication. 2. Compare the core content of intercultural communication study as proposed by Rich and Gudykunst. 3. Please try to come up with at least 3 cases in your daily life to illustrate the features of intercultural communication phenomenon.
跨文化交际答案
Unit 1 Communication Across CultureTranslation纵观历史，我们可以清楚地看到，人们由于彼此所处地域、意识形态、容貌服饰和行为举止上存在的差异，而长久无法互相理解、无法和睦相处。
在这种情况下，跨文化交际作为一个特定的研究领域得以形成和发展。
值得注意的是，人类文明在发展过程中所遭受的许多挫折，既是个人的，又是全球性的；人类历史进程总是充满了个人间的直接冲突和民族间的误解——从骂骂咧咧到孤立主义直至到武装冲突，大大小小争端不绝。
很显然，文化间以及亚文化间的交往比以前多了，这迫切要求我们共同努力，去理解有着不同信仰和文化背景的人们，并与之和睦相处。
通过加深认识和理解，我们能够与生活方式、价值观念不同的人们和平共处；这不但有益于我们周遭环境的安定，也是维护世界和平的决定性因素。
Case StudyCase 1In this case, there seemed to be problems in communicating with people of different cultures in spite of the efforts made to achieve understanding.We should know that in Egypt as in many cultures, the human relationship is valued so highlythat it is not expressed in an objective and impersonal way. While Americans certainly value human relationships, they are more likely to speak of them in less personal, more objective terms. In this case, Richard…s mistake might be that he chose to praise the food itself rather than the total evening, for which the food was simply the setting or excuse. For his host and hostess it was as if he had attended an art exhibit and complimented the artist by saying, ―What beautiful frames your pictures are in.‖In Japan the situation may be more complicated. Japanese people value order and harmonyamong persons in a group, and that the organization itself－be it a family or a vast corporation－is more valued than the characteristics of any particular member. In contrast, Americans stress individuality as a value and are apt to assert individual differences when they seem justifiably in conflict with the goals or values of the group. In this case: Richard…s mistake was in making great efforts to defend himself. Let the others assume that the errors were not intentional, but it is not right to defend yourself, even when your unstated intent is to assist the group by warning others of similar mistakes. A simple apology and acceptance of the blame would have been appropriate. But for poor Richard to have merely apologized would have seemed to him to be subservient, unmanly.When it comes to England, we expect fewer problems between Americans and Englishmenthan between Americans and almost any other group. In this case we might look beyond the gesture of taking sugar or cream to the values expressed in this gesture: for Americans, ―Help yourself‖; for the English counterpart, ―Be my guest.‖ American and English people equally enjoy entertaining and being entertained but they differ somewhat in the value of the distinction. Typically, the ideal guest at an American party is one who ―makes himself at home,‖ even to the point of answering the door or fixing his own drink. For persons in many other societies, including at least this hypothetical English host, such guest behavior is presumptuous or rude.Case 2A common cultural misunderstanding in classes involves conflicts between what is said to bedirect communication style and indirect communication style. In American culture, people tend to say what is on their minds and to mean what they say. Therefore, students in class are expected to ask questions when they need clarification. Mexican culture shares this preference of style with American culture in some situations, and that…s why the students from Mexico readily adopted the techniques of asking questions in class. However, Korean people generally prefer indirect communication style, and therefore they tend to not say what is on their minds and to rely more on implications and inference, so as to be polite and respectful and avoid losing face through any improper verbal behavior. As is mentioned in the case, to many Koreans, numerous questions would show a disrespect for the teacher, and would also reflect that the student has not studied hard enough. Case 3The conflict here is a difference in cultural values and beliefs. In the beginn ing, Mary didn…trealize that her Dominican sister saw her as a member of the family, literally. In the Dominican view, family possessions are shared by everyone of the family. Luz was acting as most Dominican sisters would do in borrowing without asking every time. Once Mary understood that there was a differentway of looking at this, she would become more accepting. However, she might still experience the same frustration when this happened again. She had to find ways to cope with her own emotional cultural reaction as well as her practical problem (the batteries running out).Case 4It might be simply a question of different rhythms. Americans have one rhythm in their personaland family relations, in their friendliness and their charities. People from other cultures have different rhythms. The American rhythm is fast. It is characterized by a rapid acceptance of others. However, it is seldom that Americans engage themselves entirely in a friendship. Their friendships are warm, but casual, and specialized. For example, you have a neighbor who drops by in the morning for coffee. You see her frequently, but you never invite her for dinner --- not because you don…t think she could handle a fork and a knife, but because you have seen her that morning. Therefore, you reserve your more formal invitation to dinner for someone who lives in a more distant part of the city and whom you would not see unless you extended an invitation for a special occasion. Now, if the first friend moves away and the second one moves nearby, you are likely to reverse this --- see the second friend in the mornings for informal coffee meetings, and the first one you will invite more formally to dinner.Americans are, in other words, guided very often by their own convenience. They tend to make friends easily, and they don…t feel it necessary to go to a great amount of trouble to see friends often when it becomes inconvenient to do so, and usually no one is hurt. But in similar circumstances people from many other cultures would be hurt very deeply.Unit 2 Culture and CommunicationTranslation文化有时候被称为我们的心智程序，我们“头脑的软件”。
《跨文化交际学概论》课后习题答案
第一讲跨文化交际1。
在你的日常活动中哪些是比较典型的跨文化交际?答:（1）具有不同文化背景的人从事交际的过程就是跨文化交际。
（2)日常活动中比较典型的跨文化交际有：①中外领导人谈判、进出口公司的工作人员与外国商人谈生意；②和外国旅游者、外国留学生、外国教师交往；③阅读外国小说、观看外国电影、电视节目。
2. 你认为强调个人之间的文化差异有什么利弊？答：强调个人之间的文化差异有如下利弊：(1）利：每个人都隶属于若干群体,而且没有哪两个人隶属的群体是完全相同的。
即使在同一群体中,每个人的态度、价值和信念也不会完全一样。
因此，每个人都应该被认为是独特的.强调个人的差异，就是在从地区、职业、年龄、性别等方面来研究不同文化对个体的影响，这有助于跨文化交际深入开展. （2)弊：过于强调个人之间的文化差异也有一定的弊端.个体只是一种或多种文化的具体情况.根据传统的观念，文化通常不是指个人行为,而是指一个群体的生活方式和习惯，个人之间的差异研究只有在把他们当作群体代表时才有意义。
过于强调个人文化之间的差异会使跨文化交际变得非常繁琐，实际上取消了跨文化研究的意义。
3。
我国的地区文化差异是否可以作为跨文化交际研究的重要方面？答：我国的地区文化差异可以作为跨文化交际研究的重要方面。
(1）跨文化交际研究的重要性排序如下：主流文化—亚文化—地区文化—小群体文化。
（2）地区文化的差异是跨文化交际研究的重要课题之一.我国幅员辽阔、地域广袤，地势高低起伏，地形复杂多变,由于空间分布差异,各地区形成了具有各自地方特斯的区域文化.（3）同时，我国是一个多民族国家，每个民族都有自己的民族文化传统,这些也构成了地区文化的一部分。
这些地区文化从总体上看，特点显著,区别性强,差异性大，值得进行跨文化研究。
第二讲跨文化交际学1.跨文化交际学为什么产生在美国？答：跨文化交际学产生在美国有以下几个原因：（1）美国是一个移民国家。
除了印第安人以外，其他人都先后来自其他国家和地区.美国有来自欧洲、非洲、亚洲、拉丁美洲、大洋洲各国的移民.他们具有各自的文化传统和风俗习惯，他们在相互交际中难免产生问题，在年上世纪60年代，少数民族特别是黑人争取自己权利与地位的斗争风起云涌,民族意识日益增强，各少数民族都强调维护自己的文化,于是逐渐地在美国社会形成了多元文化的格局。
跨文化交际答案
Unit 1 Communication Across CultureTranslation纵观历史，我们可以清楚地看到，人们由于彼此所处地域、意识形态、容貌服饰和行为举止上存在的差异，而长久无法互相理解、无法和睦相处。
在这种情况下，跨文化交际作为一个特定的研究领域得以形成和发展。
值得注意的是，人类文明在发展过程中所遭受的许多挫折，既是个人的，又是全球性的；人类历史进程总是充满了个人间的直接冲突和民族间的误解——从骂骂咧咧到孤立主义直至到武装冲突，大大小小争端不绝。
很显然，文化间以及亚文化间的交往比以前多了，这迫切要求我们共同努力，去理解有着不同信仰和文化背景的人们，并与之和睦相处。
通过加深认识和理解，我们能够与生活方式、价值观念不同的人们和平共处；这不但有益于我们周遭环境的安定，也是维护世界和平的决定性因素。
Case StudyCase 1In this case, there seemed to be problems in communicating with people of different cultures in spite of the efforts made to achieve understanding.We should know that in Egypt as in many cultures, the human relationship is valued so highlythat it is not expressed in an objective and impersonal way. While Americans certainly value human relationships, they are more likely to speak of them in less personal, more objective terms. In this case, Richard…s mistake might be that he chose to praise the food itself rather than the total evening, for which the food was simply the setting or excuse. For his host and hostess it was as if he had attended an art exhibit and complimented the artist by saying, ―What beautiful frames your pictures are in.‖In Japan the situation may be more complicated. Japanese people value order and harmonyamong persons in a group, and that the organization itself－be it a family or a vast corporation－is more valued than the characteristics of any particular member. In contrast, Americans stress individuality as a value and are apt to assert individual differences when they seem justifiably in conflict with the goals or values of the group. In this case: Richard…s mistake was in making great efforts to defend himself. Let the others assume that the errors were not intentional, but it is not right to defend yourself, even when your unstated intent is to assist the group by warning others of similar mistakes. A simple apology and acceptance of the blame would have been appropriate. But for poor Richard to have merely apologized would have seemed to him to be subservient, unmanly.When it comes to England, we expect fewer problems between Americans and Englishmenthan between Americans and almost any other group. In this case we might look beyond the gesture of taking sugar or cream to the values expressed in this gesture: for Americans, ―Help yourself‖; for the English counterpart, ―Be my guest.‖ American and English people equally enjoy entertaining and being entertained but they differ somewhat in the value of the distinction. Typically, the ideal guest at an American party is one who ―makes himself at home,‖ even to the point of answering the door or fixing his own drink. For persons in many other societies, including at least this hypothetical English host, such guest behavior is presumptuous or rude.Case 2A common cultural misunderstanding in classes involves conflicts between what is said to bedirect communication style and indirect communication style. In American culture, people tend to say what is on their minds and to mean what they say. Therefore, students in class are expected to ask questions when they need clarification. Mexican culture shares this preference of style with American culture in some situations, and that…s why the students from Mexico readily adopted the techniques of asking questions in class. However, Korean people generally prefer indirect communication style, and therefore they tend to not say what is on their minds and to rely more on implications and inference, so as to be polite and respectful and avoid losing face through any improper verbal behavior. As is mentioned in the case, to many Koreans, numerous questions would show a disrespect for the teacher, and would also reflect that the student has not studied hard enough. Case 3The conflict here is a difference in cultural values and beliefs. In the beginn ing, Mary didn…trealize that her Dominican sister saw her as a member of the family, literally. In the Dominican view, family possessions are shared by everyone of the family. Luz was acting as most Dominican sisters would do in borrowing without asking every time. Once Mary understood that there was a differentway of looking at this, she would become more accepting. However, she might still experience the same frustration when this happened again. She had to find ways to cope with her own emotional cultural reaction as well as her practical problem (the batteries running out).Case 4It might be simply a question of different rhythms. Americans have one rhythm in their personaland family relations, in their friendliness and their charities. People from other cultures have different rhythms. The American rhythm is fast. It is characterized by a rapid acceptance of others. However, it is seldom that Americans engage themselves entirely in a friendship. Their friendships are warm, but casual, and specialized. For example, you have a neighbor who drops by in the morning for coffee. You see her frequently, but you never invite her for dinner --- not because you don…t think she could handle a fork and a knife, but because you have seen her that morning. Therefore, you reserve your more formal invitation to dinner for someone who lives in a more distant part of the city and whom you would not see unless you extended an invitation for a special occasion. Now, if the first friend moves away and the second one moves nearby, you are likely to reverse this --- see the second friend in the mornings for informal coffee meetings, and the first one you will invite more formally to dinner.Americans are, in other words, guided very often by their own convenience. They tend to make friends easily, and they don…t feel it necessary to go to a great amount of trouble to see friends often when it becomes inconvenient to do so, and usually no one is hurt. But in similar circumstances people from many other cultures would be hurt very deeply.Unit 2 Culture and CommunicationTranslation文化有时候被称为我们的心智程序，我们“头脑的软件”。
《跨文化交际》题集
《跨文化交际》题集一、选择题（每题10分，共100分）1.跨文化交际主要研究的是：A. 不同国家之间的政治关系B. 不同文化背景的人们之间的交流与互动C. 国际经济的合作与发展D. 全球气候变化的影响2.在跨文化交际中，哪种行为可能被视为不尊重他人？A. 直视对方的眼睛以示真诚B. 在交谈中频繁点头表示赞同C. 在未经允许的情况下触摸他人的头部D. 礼貌地询问对方的个人生活3.“高语境文化”与“低语境文化”的区别在于：A. 沟通中直接信息的多少B. 人们使用语言的频率C. 社会习俗的复杂性D. 对时间的重视程度4.下列哪项不属于非言语交际的形式？A. 肢体语言B. 面部表情C. 语音语调D. 书面文字5.在一些文化中，沉默可能被视为：A. 同意的标志B. 思考的表示C. 不尊重的行为D. 沟通的一种方式6.“文化休克”通常发生在：A. 一个人长时间处于自己的文化中B. 一个人初次接触并适应新的文化环境时C. 一个人对某种文化有深入了解之后D. 一个人在不同文化之间频繁切换时7.下列哪项是跨文化交际中常见的挑战？A. 语言障碍B. 价值观差异C. 沟通风格的不同D. 以上都是8.在一些文化中，时间被视为一种：A. 可以随意支配的资源B. 必须严格遵守的规则C. 可以用来建立社会关系的工具D. 以上都有可能是，取决于具体的文化9.“面子”在跨文化交际中是一个重要的概念，它通常指的是：A. 一个人的社会地位B. 一个人的自尊心和荣誉感C. 一个人在外貌上的吸引力D. 一个人在经济上的实力10.下列哪项不是促进跨文化交际有效性的策略？A. 增强文化意识B. 发展跨文化沟通技巧C. 避免与不同文化背景的人交往D. 尊重并适应不同的文化习俗二、填空题（每题10分，共50分）1.在跨文化交际中，__________是指由于文化差异而导致的沟通障碍或误解。
2.__________文化强调直接、明确的沟通方式，而__________文化则更注重含蓄和间接的表达。
跨文化交际全部答案
跨⽂化交际全部答案参考资料Unit 1 Communication Across CulturesReading IIntercultural Communication：An IntroductionComprehension questions1. Is it still often the case that “everyone?s quick to blame the alien”in the contemporary world?This is still powerful in today…s social and political rhetoric. For instance, it is not uncommon in today…s society to hear people say that most, if not all, of the social and economic problems are caused by minorities and immigrants.2. What?s the difference between today?s intercultural contact and that of any time in the past?Today…s intercultural encounters are far more numerous and of greater importance than in any time in history.3. What have made intercultural contact a very common phenomenon in our life today?New technology, in the form of transportation and communication systems, has accelerated intercultural contact; innovative communication systems have encouraged and facilitated cultural interaction; globalization of the economy has brought people together; changes in immigration patterns have also contributed to intercultural encounter.4. How do you understand the sentence “culture is everything and everywhere”?Culture supplies us with the answers to questions about what the world looks like and how we live and communicate within that world. Culture teaches us how to behave in our life from the instant of birth. It is omnipresent.5. What are the major elements that directly influence our perception and communication?The three major socio-cultural elements that directly influence perception and communication are cultural values, worldview (religion), and social organizations (family and state).6. What does one?s family teach him or her while he or she grows up in it?The family teaches the child what the world looks like and his or her place in that world.7. Why is it impossible to separate our use of language from our culture?Because language is not only a form of preserving culture but also a means of sharing culture. Language is an organized, generally agreed-upon, learned symbol system that is used to represent the experiences within a cultural community.8. What are the nonverbal behaviors that people can attach meaning to?People can attach meaning to nonverbal behaviors such as gestures, postures, facial expressions, eye contact and gaze, touch, etc.9. How can a free, culturally diverse society exist?A free, culturally diverse society can exist only if diversity is permitted to flourish without1prejudice and discrimination, both of which harm all members of the society.Reading IIThe Challenge of GlobalizationComprehension questions1. Why does the author say that our understanding of the world has changed?Many things, such as political changes and technological advances, have changed the world very rapidly. In the past mosthuman beings were born, lived, and died within a limited geographical area, never encountering people of other cultural backgrounds. Such an existence, however, no longer prevails in the world. Thus, all people are faced with the challenge of understanding this changed and still fast changing world in which we live.2. What a “global village”is like?As our world shrinks and its inhabitants become interdependent, people from remote cultures increasingly come into contact on a daily basis. In a ―global village‖, members of once isolated groups of people have to communicate with members of other cultural groups. Those people may live thousands of miles away or right next door to each other.3. What is considered as the major driving force of the post-1945 globalization?Technology, particularly telecommunications and computers are considered to be the major driving force.4. What does the author mean by saying that “the …global?may be more local than the …local?”?The increasing global mobility of people and the impact of new electronic media on human communications make the world seem smaller. We may communicate more with people of other countries than with our neighbors, and we may be more informed of the international events than of thelocal events. In this sense, ―the ?global…may be more local than the ?local…‖.5. Why is it important for businesspeople to know diverse cultures in the world?Effective communication may be the most important competitive advantage that firms have to meet diverse customer needs on a global basis. Succeeding in the global market today requires the ability to communicate sensitively with people from other cultures, a sensitivity that is based on an understanding of cross-cultural differences.6. What are the serious problems that countries throughout the world are confronted with?Countries throughout the world are confronted with serious problems such as volatile international economy, shrinking resources, mounting environmental contamination, and epidemics that know no boundaries.7. What implications can we draw from the case of Michael Fay?This case shows that in a world of international interdependence, the ability to understand and communicate effectively with people from other cultures takes on extreme urgency. If we are unaware of the significant role culture plays in communication, we may place the blame for communication failure on people of other cultures.8. What attitudes are favored by the author towards globalization?Globalization, for better or for worse, has changed the world greatly. Whether we like it or not,2globalization is all but unstoppable. It is already here to stay. It is both a fact and an opportunity. The challenges are not insurmountable. Solutions exist, and are waiting to be identified and implemented. From a globalistic point of view, there is hope and faith in humanity.Translation纵观历史，我们可以清楚地看到，⼈们由于彼此所处地域、意识形态、容貌服饰和⾏为举⽌上存在的差异，⽽长久⽆法互相理解、⽆法和睦相处。
跨文化交际全部答案
跨文化交际全部答案(总30页) -CAL-FENGHAI.-(YICAI)-Company One1-CAL-本页仅作为文档封面，使用请直接删除参考资料Unit 1 Communication Across CulturesReading IIntercultural Communication：An Introduction Comprehension questions1. Is it still often the case that “everyone‟s quick to blame the alien” in the contemporary worldThis is still powerful in today‘s social and political rhetoric. For instance, it is notuncommon intoday‘s society to hear people say that most, if not all, of the social and economic problems arecaused by minorities and immigrants.2. What‟s the difference between today‟s intercultural contact and that of any time in the pastToday‘s intercultural encounters are far more numerous and of greater importancethan in anytime in history.3. What have made intercultural contact a very common phenomenon in our life todayNew technology, in the form of transportation and communication systems, has accelerated intercultural contact; innovative communication systems have encouraged and facilitated cultural interaction; globalization of the economy has brought people together; changes in immigration patterns have also contributed to intercultural encounter.4. How do you understand the sentence “culture is everything and everywhere”Culture supplies us with the answers to questions about what the world looks like and how we live and communicate within that world. Culture teaches us how to behave in our life from the instant of birth. It is omnipresent.5. What are the major elements that directly influence our perception and communicationThe three major socio-cultural elements that directly influence perception and communication are cultural values, worldview (religion), and social organizations (family and state).6. What does one‟s family teach him or her while he or she grows up in itThe family teaches the child what the world looks like and his or her place in thatworld.7. Why is it impossible to separate our use of language from our cultureBecause language is not only a form of preserving culture but also a means of sharing culture. Language is an organized, generally agreed-upon, learned symbol system that is used to represent the experiences within a cultural community.8. What are the nonverbal behaviors that people can attach meaning toPeople can attach meaning to nonverbal behaviors such as gestures, postures, facial expressions, eye contact and gaze, touch, etc.9. How can a free, culturally diverse society existA free, culturally diverse society can exist only if diversity is permitted to flourish without prejudice and discrimination, both of which harm all members of the society.Reading IIThe Challenge of GlobalizationComprehension questions1. Why does the author say that our understanding of the world has changedMany things, such as political changes and technological advances, have changed the world very rapidly. In the past most human beings were born, lived, and died within a limited geographical area, never encountering people of other cultural backgrounds. Such an existence, however, no longer prevails in the world. Thus, all people are faced with the challenge of understanding this changed and still fast changing world in which we live.2. What a “global village” is likeAs our world shrinks and its inhabitants become interdependent, people from remote cultures increasingly come into contact on a daily basis. In a ―global village‖, members of once isolated groups of people have to communicate with members of other cultural groups. Those people maylive thousands of miles away or right next door to each other.3. What is considered as the major driving force of the post-1945 globalizationTechnology, particularly telecommunications and computers are considered to be the major driving force.4. What does the author mean by saying that “the …global‟m ay be more local than the …local‟”The increasing global mobility of people and the impact of new electronic media on human communications make the world seem smaller. We may communicate more with people of other countries than with our neighbors, and we may be more informed of the international events than of the local events. In this sense, ―the ‗global‘ may be more local than the ‗local‘‖.5. Why is it important for businesspeople to know diverse cultures in the worldEffective communication may be the most important competitive advantage that firms have to meet diverse customer needs on a global basis. Succeeding in theglobal market today requires the ability to communicate sensitively with people from other cultures, a sensitivity that is based on an understanding of cross-culturaldifferences.6. What are the serious problems that countries throughout the world areconfronted withCountries throughout the world are confronted with serious problems such as volatile international economy, shrinking resources, mounting environmental contamination, and epidemics that know no boundaries.7. What implications can we draw from the case ofMichael FayThis case shows that in a world of international interdependence, the ability to understand and communicate effectively with people from other cultures takes on extreme urgency. If we are unaware of the significant role culture plays in communication, we may place the blame for communication failure on people of other cultures.8. What attitudes are favored by the author towardsglobalizationGlobalization, for better or for worse, has changed the world greatly. Whether we like it or not, globalization is all but unstoppable. It is already here to stay. It is both a fact and an opportunity. The challenges are not insurmountable. Solutions exist, and are waiting to be identified and implemented. From a globalistic point of view, there is hope and faith in humanity.Translation纵观历史，我们可以清楚地看到，人们由于彼此所处地域、意识形态、容貌服饰和行为举止上存在的差异，而长久无法互相理解、无法和睦相处。