涉外秘书 unit 2
涉外秘书英语综合2
Informal close:
Personalized close:
Sincerely, Sincerely yours (诚挚地)
Love, Best wishes, Best Regards (最好的祝福；诚挚的问候)
6. Signature
Example Jacky Smith (by hand writing) Jacky Smith Office Manager
1. Use the active voice. 2. Be direct, clear and positive. 3. Take a stand. 4. Avoid hedge phrases ( 过完抹角) and weasel words ( 模棱 两可) – (e.g., might, may, perhaps) 5. Don’t qualify or apologize.
Sample
Rainbow Gum Company 11 F, 1 Pudong Ave. , Pudong New Area,Shanghai; Tel.: 86 -21 – 5861 - 0088, 20th November, 2016
Jonathan Smith Sales Manager Benton Bolt Company 344 Dakota Street, Bilville, South Dakota, 60375, USA Dear Jonathan:
国内多用日期 写法：日/月/年
2. Recipient’s address
Example • Name of the person addressed • Title of the person addressed • Name of the organization • Street number and name • City, state and postal code • Country of destination
秘书英语 Unit 2
日常公务礼仪
名片使用礼仪
初次见面时，一般都要赠送一张名片。
交换名片时，要双手拿住名片两角，以文 字正向对对方。
双手接名片，看几秒种，并把对方的名片 放在桌上，不能在名片上压东西。 用餐时不要出示名片，应等到用餐结束。
日常公务礼仪
拜访礼仪
（1）预约好时间、地点 （2）做好有关的准备工作 （3）准时赴约 （4）及时告辞 （5）不要议论对方
professionalism [不可数名词] the expertness characteristic地位
How to get along with your boss
1 Show respect. Your boss is responsible for your work and the work of your colleagues. That can be a significant burden. Try to understand the business from your boss's perspective. 尊重上司， 站在他的角度去理解问题。 2 Don't be afraid of your boss. Some supervisors can be intimidating, but remember, your boss needs you. Your performance is often key to the success of your boss. 不要惧怕你的领导。即使他 很强势，他还是希望你为他分忧。
Respect the cultural differences
American staff prefer communicating by E-mail while the Chinese staff like face-to –face communication; seniors pay more attention than junior ones to the relationship between the communicators rather than the recognition of the problem itself; male staff want to control the situation of the communication more than female staff.
涉外秘书英语听说unit 2 May I Speak to…
• Receptionist: OK, I'll tell you what I can do. I'll 6)_I'_ll_m__a_rk__th__is__a_n_d_h_a_v_e__a_s_u_p__e_rv_i_s_o_r_t_a_k_e_a__lo_o_k__a_t _th__e_a_c_c_o. unt.
B. the hotel and the reception
• C. the restaurant and the trip
D. the restaurant and the
driver
• 5. The venue for the reception is at ___D_____.
• A. Plaza Hotel B. airport C. railway station D. Caesar’s Restaurant
• Caller: Thank you. When can I expect an answer? • Receptionist: • 7）_W_e__s_h_o_u_l_d_h_a_v_e__a_n_a_n_s_w__e_r_f_o_r_y_o_u__b_y_t_h_e_e_n__d_o_f_t_h_e_w__e_e_k_. • I'll give you an inquiry number. • Caller: OK, let me get a pen .... OK, I'm ready. • Receptionist: It's 3471. • Caller: That's 3471. • Receptionist: Yes, that's correct. www.•themegCallaerly.lceomr: Thank you for your help.
《涉外秘书英语》教学设计
4. To know some tips and tricks for the secretary or office professional.
教学重点与难点
Teaching emphasis:To study Text 1 and understand the main idea of the text;
IIIBlackboard Design
To present some important words.
IVTeaching Reflection
1. This class is more text-related. Students need to pay more attention to the main ideasand information. So, after previewing, students can understand what the text is about.
Major ideas in Text 2.
II．Teaching Steps
1. Lead-in Activities (45mins)
Step 1. Warming up (5mins)
Teacher helpsstudents review previous class first and then, show the following questions on the screen and ask one student to read the case on page 16.
2 .Reading Activities (45mins)
涉外文秘复习
第二章： 接待工作
▪ 基本要求：通过对本章的学习，了解着装的基本知识， 知道在工作中怎样穿着得体，能够按照秘书的职业要求 接打电话和作电话记录；掌握迎送来访者和招待来访者 的基本礼仪和程序；掌握如何制定接待计划、安排应送 来访团体、安排来访者食宿、交通、行程和参观娱乐活 动；了解涉外礼仪的基本知识和原则，能为涉外接待活 动制定计划以及有序地实施计划，包括礼宾次序、安排 迎送仪式以及安排会见会谈；掌握如何安排涉外宴请和 为来宾挑选礼物。
▪ 要求秘书对公司的组织结构、人员状况非 常了解，熟悉公司各部门的业务范围及主 要负责人姓名，这样才能及时准确地处理 好接待工作中遇到的各种问题。
预约接待的具体做法
主动迎接和问候
了解情况
发放宾客卡
送客
正确引导
情景题：
▪ 一位没有预约的来访者，要求见公司经 理，可经理正在开会，面对这种情况， 你认为秘书应怎样接待这位来访者?
入、服饰、家庭地址”。 ▪ （5）女士优先。要求男士在任何场合，从各
个方面照顾、帮助妇女。 ▪ （6）不卑不亢。要保持人格平等。
涉外活动中，礼宾的次序安排
▪ (1)按身份与职务的高低排列。一般的官方活动，经常 是按身份与职务的高低安排礼宾次序的。
▪ (2)按字母顺序排列。多边活动中礼宾次序有时按参加 国国名顺序排列。一般以英文字母排列居多，少数情 况也有按其他语种的字母顺序排列。
接待工作问题：
课程目的：通过对该门课程 的学习，学生应熟练掌握秘 书办公、办会、办文等工作。
教学要求：培养健康良好的工作习惯和心态；提 高社交与沟通、协调能力；强化秘书事务工作综 合处理能力（办事、办公、活动策划等）。
第一章： 秘书职业道德
▪ 掌握秘书的知识和能力要求； ▪ 掌握秘书的职业道德基本内容； ▪ 了解秘书的心理与性格基本特征。
2008年11月 涉外秘书(三级)英语试卷(2)+附答案
2008年11月涉外秘书（三级）英语试卷（2）(A. Listening TestⅠ. Directions:You are going to hear an announcement. Then you need to complete the multiple-choice questions based on what you hear, only one correct answer for each question. (10 marks)1. When the statement was made, the plane ______.(A) was in the course of landing(B) had already landed(C) had just taken off(D) was in the middle of its flight2. The passengers can get to the centre of the city by all the transports except .(A) a taxi(B) by bus(C) by coach service(D) by tube3. How much money can an adult save if she/he takes the coach service instead of taxi to the city? .(A) 12 Australian dollars(B) 6 Australian dollars(C) 3 Australian dollars(D) 4 dollars and 50 cents4. The announcement is mainly about .(A) the terminal building at the airport(B) the transportation in the centre of Sydney(C) the departure taxi(D) the service the airport can provide for the passengers5. In the announcement, all the serving facilities are mentioned except .(A) transportation(B) banking facilities(C) booking facilities(D) postal facilitiesⅡ. Directions: You are going to hear a dialogue between a buyer and salesperson, it will be played twice continuously and please complete the following sentences. You need to fill in more than just one word to make it full and meaningfulsentence according to the text.(10 marks)1. According to the salesman, they raised the price because has been skyrocketing2. The salesman was surprised when the buyer the prices.3. From the conversation we can infer that the potential buyer would probably place a big order if the seller offer of at least 10 percent.4. According to the conversation, in the chemical fertilizer market, the demandthe supply.5. The buyer suggested that the salesman cable for advice .B. Written TestⅠ.Vocabulary and StructuresSection A Directions: (2 mark for each blank, 10 marks altogether)Directions: From the words and phrases given below, choose the correct ones to fill in the blanks in their proper forms.to make enquiries, in the name of, to go into, be of any assistance, to put forward to, in advance, no doubt1. We’ll meet next Thursday ___ ___ this matter in detail.2. Owing to the lack of agreement on this last subject a decision on promotion methods would __ ___ the next meeting.3. Thank you. I’ll ask Mr. Heine __ ___ as soon as I can get hold of him.4. I’m afraid Mr. White isn’t available at the moment. Can I ___ ___?5. It’s for a single room and bath ____ __ Mr. Mark on the 10th of this month.Section B. Directions: Choose the best answer to complete the sentence. (10 marks)1. All the professors and associated professors are ______ to meet in the college room on Sunday.(A) required (B) responded (C) requested (D) demanded2. We should ______ our agents of any price increases.(A) notify (B) tell (C) notice (D) warn1. Do you think it would be better to send out sale _____ directly to prospective buyers?(A) book (B) literature (C) manual (D) price2. I’m afraid the envelopes must be delivered at once, _____ the conference brochures won’t be mailed.(A) unless (B) in case (C) otherwise (D) yet3. If I find that they allow a reasonable profit, you will shortly receive a ______ order.(A) considerate (B) considering (C) considered (D) considerable6. He doesn’t understand __________ so early in the morning.(A) why to start (B) why start(C) why to starting (D) why they should be start7.Lily’s father scolded her and made her promise __________ again.(A) never to do that (B) never to do what(C) never doing that (D) never doing what8. You have failed several times. Why not ________ some other way?(A) try doing it (B) to try to do it(C) that you try it (D) having tried9. He quickly stepped on the brakes, and his car came to a stop just in time ______an accident.(A) to avoid (B) to be avoiding(C) to have avoided (D) to have been avoided10. Could you find someone _________?(A) for me to play tennis with (B) play tennis with(C) for me to play tennis (D) playing tennis withⅡ. Reading ComprehensionSection A Directions: Read the following passage and answer the questions followed. (2 points each question, 10 marks altogether)Most companies expect IT (Information Technology) managers to head an IT staff of computer technicians. But IT managers can also specialize in other areas. Some managers may also be responsible for keeping their company’s Internet safety. They protect both their company and their online customers from thieves.Other managers focus more on the business rather than the technical part of computing. They become project managers, helping companies reach as many online customers as possible.Some companies also look for IT managers who can act as trainers. These trainers help a company’s computer technicians keep up-to-date on computer skills.Most companies require their IT managers to have both a bachelor’s degree and some experience in the computer field. Often, companies hire IT managers out of their existing staff of computer technicians.Since IT managers are extremely important to companies’ success, it’s no surprise that they receive such high salaries – around US $56,000 a year to start with. And, in such a fast-changing field,managers’ salaries usually increase after only a couple of years.The world will be watching to see just how quickly e-commerce replaces the old ways of doing business. And as computers change the way the world does business, IT managers will be in the middle of it all. Few companies can survive without them.1. Besides being the leader of computer technicians, IT managers are also expected to be ________.(A) experienced product designers(B) skilled online technicians(C) doctorate holders(D) online safety specialists2. The word “reach” (Line 2, Para. 2) probably means ________.(A) get in touch with(B) get to(C) arrive at(D) meet the needs of3. According to the passage, companies often look for IT managers from ________.(A) non-computer technicians(B) their own professionals(C) other companies(D) another country4. Employers pay high salaries to IT managers because ______.(A) they work hard(B) they are excellent leaders(C) they help improve the companies’ products(D) they are key factors to their success5. The author of this passage intends to tell us ________.(A) the important role IT managers play(B) the advantages IT managers should have(C) the qualifications IT managers possess(D) the high salaries IT managers earnSection B Directions: Read the following sentences and make a True or False judgment based on what you learn from the subject. Put√(true, or right) or X (false, or wrong) for each question. (10 marks)1. [ ] During negotiations, one should treat an opponent with respect and consideration at all times.2. [ ] Prior to engaging in negotiation it is wise to consider one’s own “bottom-line”.3. [ ] One key to effective conflict-resolution is to deal with personalities rather than issues.4. [ ] It may be possible to detect that a counterpart is lying by observing body language.5. [ ] Petty cash is a large amount of money kept in an office.Ⅲ. English-Chinese TranslationDirections: Translate the following into Chinese: (20 marks)1. Mr. Graber believed, therefore, that it might be advisable to consider setting up some research into these inspection methods.Several important sales campaigns were about to be launched, and, in addition, it was hoped that a number of trade delegations visiting Switzerland in the near future would place large orders for office equipment with Schweibeur and its associates. So there was a need to reduce poor quality as soon as possible. (7marks)2. Mr. Graber referred to a trip round the world that he would be making within the next twelve months. He would be visiting manySchweibeur associates and subsidiary companies and look forward to seeing all those present once again, in their own countries.(3 marks)3.In the discussion that followed, Mr. Aguirre said that he had also had reports about poor quality in some items. He thought t hatresearch into this problem could be very beneficial, and considered that it would probably show that a majority of supervisors were not flexible enough in their methods. Mr. Fox agreed that there was a case for looking into the whole problem in detail, and confirmed that many inspection staff might be rather conservative in their methods. Perhaps because they tended to be olderemployees. Miss Lachenal agreed that this opinion was probably correct, and suggested some aspects of the problem that might be examined by the research team. Some detailed discussion of these followed. (10 marks)Ⅳ. Writing: Please write a memo to all staff, informing them of a staff improvement meeting on next Thursday, July 13, at 1:30 p. m. in the Conference Room. The following information should be included. (20 marks)Date: 3rd July, 2006To: All staffFrom: Terry TheacherSubject: Lecture on New TechnologyContent:① a lecture on the latest technology and how we can expect it to affect our work given by Dr. Rhodes② attendance will be counted toward staff development points required for the end of year uation③ to sign up before Wednesday if you plan to come.2008年11月涉外秘书（三级）英语试卷--参考答案A. Listening TestⅠ.You are going to hear an announcement. Then you need to complete the multiple-choice questions based on what you hear, only one correct answer for each question. (10 marks)1.A2.D3.B4.D5.DⅡ. You are going to hear a dialogue between a buyer and salesperson, it will be played twice continuously and please complete the following sentences. You need to fill in more than just one word to make it full and meaningful sentence according to the text.(10 marks)1. the cost of production2. complained about3. a reduction4. exceeds5. his home officeB. Written TestⅠ.Vocabulary and StructuresSection A: (2 mark for each blank, 10 marks altogether)Directions: From the words and phrases given below, choose the correct ones to fill in the blanks in their proper forms.Key: 1. go into 2. be put forward 3. to make enquiries4. be of any assistance5. in the name ofSection B: Choose the best answer to complete the sentence. (10 marks)1.C2.A3.B4.C5.D6.A7.A8.A9.A 10.AⅡ. Reading ComprehensionA: Read the following passage and answer the questions followed. (2 points each question, 10 marks altogether)1.D2.A3.B4.D5.AB: Read the following sentences and make a True or False judgment based on what you learn from the subject. Put √(true, or right) or X (false, or wrong) for each question. (10 marks)1.√2. √3.X4. √5.XⅢ. English-Chinese TranslationDirections: Translate the following into English: (20 marks) Date: 3rd July, 2006To: All staffFrom: Terry TheacherSubject: Lecture on New TechnologyThis month’s staff improvement meeting will be held next Thursday, July 13, at 1:30 p. m. in the Conference Room. Dr. Rhodes will give a lecture on the latest technology and how we can expect it to affect our work.The meeting will count toward your staff development points required for your end of year uation.Please sign up with me before Wednesday if you plan to come to the meeting.1．因此，格雷贝尔先生认为我们应该对检测手段进行研究（1），几种重要的销售方案将被采用（1），而且希望不久来瑞士访问的代表团（1）能与Schweibur 公司及它的合作伙伴（1）签订大批订单购买办公设备（1）。
涉外秘书
1. 最初的秘书是指书而不是指人，一般是指宫禁中迷藏之书。
以后，才逐渐由物演变成人，成为古代朝廷中的一种官职，既负责掌管典籍或起草机要文书的官员。
（东汉的秘书监）2. 现代秘书按其服务对象的不同可以分为公务秘书和私人秘书两类。
第二章涉外秘书工作的指导思想和工作原则1.一、涉外秘书工作的指导思想，概括起来讲，就是要围绕认真贯彻党和国家的对外方针、政策、努力做好‘三个服务’。
二、‘三个服务’是指：一是为上级涉外领导机关和领导同志的工作服务，发挥涉外秘书工作人员的上情下达、下情上报的作用。
二是为本级领导服务，发挥参谋、助手和耳目的作用。
三是为基层涉外单位的工作服务，发挥综合、协调和后勤保障作用。
2. 涉外秘书在工作中要实现‘四个转变’：一、要从偏重于简单的办文办事变为即办文办事有出谋献策。
二、要从简单的收发信息转变为即收发信息由综合处理信息。
三、要从单凭的老经验办事转变为实行科学化管理。
四、要从被动服务转变为力争主动服务。
这‘四个转变’是1985年1月全国秘书长、办公厅主任会议上提出来的在新形势下办公室部门工作的指导方针。
3. 涉外秘书的工作职能：一是为涉外领导工作当参谋，二是为涉外领导工作办事务。
4. 涉外秘书工作的具体任务，会议组织包括会议审批、会议通知、会议材料准备、会场服务、会议纪要整理、会议文件立卷等。
印信凭证管理：涉外秘书人员必须深刻了解印信凭证的作用和意义，懂得印章凭证的制作、使用和半管。
5、涉外秘书工作的作用：一、枢纽作用二、参谋作用三、信息传递作用四、协调作用五、门面作用。
6、涉外秘书工作的特点：一、政治性二、从属性三、服务性四、被动性。
7、涉外秘书工作的基本原则：准确、迅速、保密、落实。
1953年周恩来提出的第三章涉外秘书工作人员的素养1、涉外秘书人员的职业道德素养：一、要有自我现身精神二、要忠于职守三、要讲究工作效率四、要谦虚谨慎五、要严守秘密。
2、涉外秘书的专业知识：一是涉外专业知识。
第二讲 涉外秘书学相关知识
（五）涉外秘书的年龄趋向
大多数处于20－30岁。25岁为最多。原 因： 第一，涉外秘书工作是一种智力型工作， 需要任职者具有高层次的知识和高技能， 要求思维敏锐、善于接受新事物。 第二，涉外秘书工作又是事务性的工作， 繁忙而又紧张，要求有充沛的精力、足够 的体力。
第三，涉外秘书具有窗口作用。 第四，我国提倡领导干部年轻化，配备的 秘书当然更要年轻化。 第五，涉外秘书工作是一项综合性的工作， 聘用年轻人，可在单位任职的时间相对长 些，有利于保持相对稳定。
（六）涉外秘书的隶属关系
⒈外商独资企业秘书的隶属关系 其秘书的隶属关系采用国外的模式，即秘书直接 为顶头上司服务。采用“一对一”的配备方法。 ⒉国内涉外单位秘书的隶属关系国内企事业单位 秘书大体相同，他们都被编制于办公室内。 这些秘书受办公室主任管辖，他们为整个领导服 务。 ⒊合资企业秘书的隶属关系 合资企业秘书在外商投资比重越大的企业中，其 隶属关系也越倾向于国外模式，反之，则越接近 于国内模式。
（八）涉外秘书的知识结构
1.基础知识。 2.秘书学知识。秘书学概论、实务、公文、 礼仪、公共关系等。 3.行业知识。对外经济贸易知识、涉外法 规、财会知识。 4.中外文化的差异。
（九）涉外秘书的技能要求
1.熟练地掌握外语。 2.娴熟地操作办公自动化设备。 3.快捷的速记。 4.掌握写作技能和书法艺术。 5.涉外秘书应该是通才。
⒈涉外秘书的女性化 ①国内秘书男性化传统的成因 A封建残余意识作崇 B我国制度的影响 C世俗偏见的束缚
②涉外秘书女性化 的外因 A改革开放，对女 性的偏见大大淡化。 B没有作为干部后 备力量的观念。
- 1、下载文档前请自行甄别文档内容的完整性，平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益，请联系客服反馈,我们会尽快为您处理(人工客服工作时间：9:00-18:30)。
Dialogues
Dialogue One
L: Sure. First of all I think we should go around and meet most of the colleague you’ll be working with, knowing who’s who in the company1 as soon as possible so that you’ll be aware of who and where to go if you need to handle any office affairs.Let’s start with your superior , 2 Miss Jocelyn Green. You will work with her during the following two weeks and she will instruct you how to handle the office routines 3 before she leaves us and then you’ll take her position . (They go towards Jocelyn’s worktable.)
You may begin preparing for your first day at work the night before. Though being excited or even nervous, you should do your best to get a good night’s sleep so you are well rested for the next day. Before going to sleep the night before, gather any supplies, tools, or equipment that you will need for your first day at work. If you carry a briefcase, pack it the night before. Be sure to have a ballpoint pen for filling out those necessary tax forms.纳税申报表 In the morning of your first day at work, allow yourself plenty of time for getting ready and for the commute.通勤
Preparation for the First Day at Work Tips
Whether you’re starting your first job or you’re an experienced worker, there is no better time to make a good first impression than your first day at work. Here is how:
ContentsUseful Expressions Part Three Part Four Part Five Simple Writing Exercises Social Etiquette
Dialogues
Dialogue One
This is the first day for Miss Susan Brown at work, the personnel staff Mrs. Linda Simpson is greeting her and introducing her to Jocelyn Green, the assistant to general manager and Susan’s superior as well, tells her what duties and routine jobs she will take.
be /get engage to sb
and see each of them?
L: Why not? Let’s go. 6. 营销中心和售后客服中心｡
Part 1
Part 2
Part 3
Part 4
Part 5
Dialogues
Dialogue Two
This is the second day for Susan to be at work, and she is greeting Jocelyn. S: Susan Brown S: Good morning J: Jocelyn Green Jocelyn.
5. 4. 生产控制部 简单了解它的基本框架 ､物料控制部､质检部和研发中心
Part 1 Part 2 Part 3 Part 4 Part 5
Dialogues
Dialogue One
L: And this is Marketing Dept. which includes two branches, Marketing and Sales Center and After-sales Service Center6 . Mr. John Gray is the sales manager. He always takes business trips and Linda Black is his personal assistant. S: Ok, let me write it down. Do you think it is possible for me to go right now
通勤 百科
通勤指从家中往返工作地点的过程，即相对“出勤”和“退 勤”而来。通勤是工业化社会的必然现象。在19世纪以前的城 市居民主要步行上班，但随着交通技术的进步，城市可以扩张 到更远的地方。现代各种交通工具（如汽车、火车、公共汽车、 自行车等）让住在偏远地区的人可以快捷地上班。市郊的设立 亦令市民可以在远离市区之处定居。许多大城市都有所谓的通 勤地带，或称大都会区。这种区域包括很多通勤城市。人们在 通勤城市内居住并到城市中心上班。如果城市伸展到非常远离 中心商业区的地方，新的商业会在外围的市镇出现，从而形成 一种反向通勤现象：住在市中心的人到市郊上班。不少位置远 离市区的工厂和机关，为了方便职工上下班所安排的班车也称 为“通勤车”。通勤问题是城市规划的重要课题之一。通勤活 动带来的交通拥挤和新的城市发展都会对环境造成损害。因为 通勤问题，有服装厂家专门生产舒服简洁而又不失优雅的“通 勤装”来方便白领阶层在通勤时穿着。
This is Susan Brown, your future replacement and she will work under you in the coming double weeks. (then turn to Susan) Susan, this is Jocelyn Green, a very experienced secretary from whom you may learn a lot of things and skills.
Practical English Course for Foreign-oriented Secretary
Unit 2
Job In a New Office
Study Objectives
学习用英语与办公室同事初次见面问候并了解办公室工作环境
学习用英语描述和领会涉外秘书办公室日常工作
了解办公室的基本礼仪 掌握商务信函及信封的写作格式与规范
J: Good morning, Susan. The general manager,Mr. Henry Stevenson, will be
glad to see you. He is a hard-working man, full of energy and enthusiasm.
So as his secretary, it’s impossible for us to sit idle, or doing nothing. Instead we have a lot of work to do every day and sometimes we have to work overtime.
Part 1
Part 2
Part 3
Part 4
Part 5
Dialogues
Dialogue Two S: That’s not a problem for me to work overtime occasionally because I need to get more working experience. But I wonder if it is very difficult to handle these office routines. J: Generally speaking, it is not so difficult for you so long as you are engaged in it.
2. 我们就从介绍你的上司开始吧 ｡ 1. 接替她的位置 3. 弄清公司每一个人的身份 ｡
Part 1
Part 2
Part 3
Part 4
Part 5
Dialogues
Dialogue One
L: Good morning, Jocelyn. May I introduce a new member of our office to you?
such as Production Control, Material Control, Quality Inspection, Research,
and Development Center5, Mr. John Thomson is in charge of it and there are four supervisors in each section. S: Ok, I see.