酒店客房常用英语

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酒店客房常用实用英语

酒店客房常用实用英语

酒店客房常用实用英语酒店客房常用实用英语公共部分:1.Good morning/afternoon/evening,sir/madam.早上/中午/晚上好,先生/小姐。

2.初次见面:How do you do?您好。

3.Glad to meet you.很高兴见到您。

4.How are you?您好吗?Fine, thanks. And you? 我很好,谢谢,您呢?5. Welcome to our hotel.欢迎到我们酒店来。

6.I hope you will enjoy your stay in our hotel.希望您在我们酒店过得愉快。

7.Pardon? 对不起,请再说一遍好吗?(I beg your pardon?)8.Happy New Year!新年快乐!Merry Christmas! 圣诞快乐! 9.Have a nice holiday!节日快乐!10.Wish you every success!祝您成功!11.Thank you for your advice/information/help.谢谢您的忠告/信息/帮助.12.You are welcome.不用谢.13.It’s my pleasure.非常高兴为您服务.14.I am at your service.乐意为您效劳.15.Yes, of course.当然可以.16.Go upstairs /downstairs.上楼/下楼。

17.I’m sorry about this.我对此表示抱歉。

19.Please be careful.请当心。

20.Good-bye and hope to see you again.再见,希望再见到您。

21.Housekeeping.May I come in?我是客房服务员,可以进来吗?22. Just a moment, please. 请稍等一下。

23. Sorry to have kept you waiting. 很抱歉让您久等了。

酒店英语术语大全

酒店英语术语大全

酒店英语术语大全酒店英语术语对于在酒店工作的员工以及与酒店服务相关的人员来说是非常重要的。

以下是一些常见的酒店英语术语及其解释:1.Reception (前台):2.1.Check-in: 入住2.Check-out: 退房3.Front desk: 前台4.Receptionist: 前台接待员5.Guest registration: 客人登记6.Room key: 房间钥匙7.Room number: 房间号码3.Rooms and Suites (客房和套房):4.1.Single room: 单人间2.Double room: 双人间3.Triple room: 三人间4.Quadruple room: 四人间5.Suite: 套房6.King size bed: 特大床7.Queen size bed: 大床8.Twin beds: 双人床9.Room service: 客房服务5.Dining (餐饮):6.1.Breakfast: 早餐2.Lunch: 午餐3.Dinner: 晚餐4.Buffet: 自助餐5.À la carte: 点餐6.Restaurant: 餐厅7.Waiter/Waitress: 服务员8.Menu: 菜单9.Wine list: 酒单10.Bill: 账单7.Housekeeping (客房清洁服务):8.1.Maid service: 客房清洁服务2.Room cleaning: 房间清洁3.Change towels: 更换毛巾4.Change sheets: 更换床单undry service: 洗衣服务6.Ironing service: 熨烫服务9.Concierge (礼宾服务):10.1.Concierge: 礼宾员2.Luggage storage: 行李寄存3.Porter: 行李员4.Taxi service: 出租车服务5.Limousine service: 豪华轿车服务6.Tourist information: 旅游信息11.Other Terms (其他术语):12.1.Safe deposit box: 保险箱2.Wake-up call: 叫醒服务3.Room rate: 房间价格4.Discount: 折扣5.Valet parking: 代客泊车服务6.Gym/Fitness center: 健身房/健身中心7.Spa: 水疗中心8.Business center: 商务中心这些只是一些常见的酒店英语术语,实际上酒店行业还有许多其他的专业术语和表达方式。

酒店客房英语单词

酒店客房英语单词
breakfast menu 早餐菜单
light switch 灯开关
air conditioner vent 空调排风口
pillow case枕套
coffee table 咖啡桌
wall paper 壁纸
hair dryer 吹风机
standing lamp 地灯
sheer curtains 纱窗帘
desk lamp 台灯
television cabinet 电视柜
single bed 单人床 double bed 双人床 desk书桌
dusting 去尘
toilet brush 马桶刷子
refuse bag 废物袋
夜床服务 turn – down service
打扫房间 make up
稍稍整理 tidy up
洗衣项目 laundry items
加快服务 express service
连 通 房 connecting room
相 邻 房 adjoining room
没有按预定抵店 no show
确 认 信 letter of confirmation
服 务 费 service charge
手提箱 briefcase
汽车行李箱 luggage trunk
送行李 send up
填写 fill out
名牌 name tag
Please Make Up sign 请收拾房间牌 PMU sign 请收拾房间牌
slippers拖鞋 drapes 布帘
Restaurant 酒店里面的称为餐厅,酒店外的可以叫饭馆或者餐馆都可以
B&B 家庭式酒店

客房常用英文带翻译

客房常用英文带翻译

客房常用英文带翻译常用客房英文及翻译。

在酒店住宿期间,客房是我们最常待的地方之一。

因此,了解客房常用的英文词汇是非常必要的。

以下是客房常用英文及翻译:1. Room service 客房服务。

Room service refers to the service provided by the hotel staff to deliver food, beverages, and other items to the guest's room.客房服务是指酒店员工提供的向客人房间送餐、饮料和其他物品的服务。

2. Housekeeping 客房服务。

Housekeeping refers to the service provided by the hotel staff to clean and maintain the guest's room.客房服务是指酒店员工提供的清洁和维护客人房间的服务。

3. Check-in 入住。

Check-in refers to the process of registering at the hotel and receiving the room key.入住是指在酒店登记并领取房间钥匙的过程。

4. Check-out 退房。

Check-out refers to the process of leaving the hoteland settling the bill.退房是指离开酒店并结算账单的过程。

5. Room type 房型。

Room type refers to the different types of rooms available in the hotel, such as single, double, twin, suite, etc.房型指酒店提供的不同类型的房间,如单人房、双人房、双床房、套房等。

6. Amenities 设施。

酒店客房部常用英语30句

酒店客房部常用英语30句

PART THREE第三部分FOR HOUSEKEEPING DEPARTMENT客房部用语Housekeeping (客房服务1)1.Housekeeping .May I come in客房服务员。

我能进来吗2.Here are the light switch,the temperature adjuster, the closet and theminibar.这是电灯开关、温度调节器、衣柜和小冰箱。

3.There are 2 scokets in the bathroom, one is for 110V and the other is for220V.浴室内有两个插座,分别是用于110伏和220伏电压。

4.The hot water supply is round the clock in our hotel.我们宾馆有24小时的热水供应。

5.The menu is on the door knob. Mark down the items and time for your breakfastand hang it outside the door.这是挂门餐牌。

请标明用早餐的品名和时间,并把它挂在门外。

6.Here’s the hotel’s service booklet and the telephone directory. You canmake DDD calls and IDD calls from your room.这是我们宾馆的服务指南和电话号码本。

您可以从房间内打国内直拨电话和国际直拨电话。

7.Excuse me .May I clean your room now对不起,打扰了。

我现在能不能为您打扫房间8.We usually make up the check-out rooms first, but we can do your room earlieron your request.我们通常先做走房,但我们也可以按您的要求先做您的房间。

客房词汇大全

客房词汇大全

Hotel英语词汇大全bar 酒吧间lounge 休息厅cloak-room 存衣处basement 地下室broom closet 杂物室room number 房间号码room key 房间钥匙suite 一套房间single room 单人房间double room 双人房间sitting-room, living-room 起居室sofa, settee 长沙发easy chair 安乐椅armchair 扶手椅tea table 茶几desk 书桌wardrobe 衣柜chest of drawers 五斗橱carpet 大地毯single bed 单人床double bed 双人床twin beds 成对床quilt 被blanket 毯子sheet 床单bedspread 床罩cotton terry blanket 毛巾被pillow 枕头pillowcase 枕套bathroom 浴室bath tub 浴盆shower bath, shower 淋浴cold and hot water taps 冷热自来水龙头sprinkle-nozzle, (shower) nozzle 喷头dressing table 梳妆台mirror 镜子washbasin 洗脸盆towel 毛巾toilet, lavatory, washroom 卫生间water closet, W.C. 厕所;抽水马桶toilet roll, toilet paper 卫生纸bath towel 浴巾bathrobe 浴衣towel rail, towel rack 毛巾架waste-paper basket 废纸篓thermometer 温度计curtain 窗帘windowsill 窗台air-conditioned 有空调设备的ashtray 烟灰碟chandelier, pendant lamp 吊灯fluorescent lamp 日光灯desk lamp 台灯bedside lamp 床头灯floor lamp 落地灯wall lamp 壁灯lampshade 灯罩bulb holder 灯座bulb 灯泡switch 开关socket 插座plug 插头telephone 电话electric iron 电熨斗peg, hook 衣钩clothes-hanger 衣架。

客房常用英语200句附客房常用词汇表

客房常用英语200句附客房常用词汇表

第一节客房服务常用英语词汇一、客房种类Single room 单人间Double room 大床间Twin room 双床间Triple room 三人间Suite 套房Junior suite 普通套房Deluxe suite 豪华套房Duplex suite 立体套房Presidential suite 总统套房Standard room 标准双人房Deluxe room 豪华房Business room 商务房Executive floor 行政楼层Inside room 内景房Outside room 外景房Corner room 角房Connecting room 连角房Adjacent room 邻近房二、客房状态Vacant clean 清洁房Occupied 住客房Stay 续住房Expected departure 预期离店房Vacant dirty 脏房Sleep out 住客外宿房Long stay 长住房Out of order 维修房No baggage 无行李房Light baggage 少量行李房Please make up room 请即打扫房Do not disturb 请勿打扰房三、客房家具和设备Bed 床Single bed 单人床Double bed 双人床Queen-size bed 大号双人床King-size bed 特大号双人床Foldaway bed 折叠床Baby cot 婴儿床Water bed 水床Sofa bed 沙发床Mattress 床垫Bedside table 床头柜Desk 台子Table 桌子Tea table 茶几Sofa 沙发Chair 椅子Cabinet 橱Drawer 抽屉Washing basin 洗脸盆Toilet 抽水马桶Bath tub 浴缸Shower head 淋浴喷头Towel rack 毛巾架Television 电视机Computer 电脑Telephone 电话Refrigerator 电冰箱Safe-deposit 保险柜Air conditioner 空调Electric kettle 电水壶Carpet 地毯Lamp 灯Desk lamp 台灯Wall lamp 壁灯Floor lamp 落地灯Bedside lamp 床头灯Mini bar 小酒吧Mirror 镜子Switch 开关Hair dryer 电吹风四、客房用品Wall painting 壁画Pillow 枕头Pillow case 枕套Sheet 床单Blanket 毛毯Quilt 被子Bedspread 床罩Bed pad 衬垫Window screening 窗纱Window curtain 窗帘Towel 毛巾Bath towel 浴巾Hand towel 手巾Bath mat 脚巾Bath robe 浴袍Shower curtain 浴帘Lamp shade 灯罩Bulb 灯泡Clothes hanger 衣架Rubbish bin 垃圾桶Remore controller 遥控器Battery 电池Slippers 拖鞋Shoe shine paper 擦鞋纸Clothe brush 衣刷Shoe basket 鞋篮Thermos bottle 热水瓶Cold water bottle 冷水瓶Cup 茶杯Glass 玻璃杯Wine glass 酒杯Tea tray 茶盘Match 火柴Ice bucket 冰桶Ashtray 烟灰缸Green tea 绿茶Black tea 红茶Jasmine tea 花茶Coffee 咖啡Laundry bag 洗衣袋Laundry list 洗衣单Shopping bag 购物袋Pen 钢笔Writing paper 信纸Envelope 信封Note pad 便签Post card 明信片Sewing kit 针线包Service directory 服务指南Room service menu 房内用餐指南DND card 请勿打扰牌Magazine 杂志Stationery folder 服务夹Facial tissue 面巾纸Toilet paper 手纸Emery board 指甲钳Bath soap 浴皂Facial soap 洗面皂Shampoo 洗发液Foam bath 沐浴液Comb 梳子Toothbrush 牙刷Toothpaste 牙膏Razor 剃须刀Bed board 床板Iron 电熨斗Ironing board 电熨板Electric shaver 电动剃须刀Alarm clock 闹钟Ice pack 冰袋Plug 插头Transformer 变压器Wheel chair 轮椅四、清洁设备及用品Maid’s cart 工作车Vacuum cleaner 吸尘器Space vacuums 吸水机Broom 扫帚Scrubber 刷子(硬)Brush 刷子Bucket 桶Mop 拖把Rag 抹布Steel wool 钢丝绒Spray bottle 喷壶Rubber gloves 防护手套Mop wringer 拖把拧干机Carpet shampoo machine 洗地毯机Rotary floor scrubber 洗地机Chemical cleaners 化学清洁剂All-purpose cleaners 多功能清洁剂Diainfectant 消毒剂Metal polishes 金属上光剂Furniture polishes 家具上光剂Brass polishes 擦铜剂五其他设备及用品Sewing machine 缝纫机Somke detector 烟感器Sprinkler 花洒Fire hydrant 消防栓Emergency exit 安全出口Extinguisher 灭火器六对客服务Housekeeper 管家Housemaid 客房女服务员Room attendant 客房服务员Supervisor 主管Clean the room 打扫房间To make up the room 整理房间To clean the bathroom 打扫卫生间To make the bed 铺床Turn-down service 做夜床Laundry service 洗衣服务Laundry 湿洗Dry-wash 干洗Pressing 熨烫Express service 快洗Baby sitting 婴儿照顾Wake-up call 叫醒服务Check in 入住Check out 退房Shoe polishing 擦鞋Lost and found 遗拾物品Room service 房内送餐服务第二节客房服务常用英语200句1.Good morning,sir.早上好,先生。

酒店英语培训资料

酒店英语培训资料

一.、客房常用词汇:north 北south 南west 西east 东presidential suite 总统套deluxe suite 豪华套single room 单间executive suite 商务套standard(double)room 标准间junior suite 普通套assistant manager 大堂副理handicapped room残疾人用房cashier 收银员receptionist 接待员operator (总机)话务员telephone switchboard电话总机extension 分机bellman 行李员bowling保龄球housekeeping department客务部gymnasium 健身房room/housekeeper/floor attendant 客房服务员restaurant 餐厅the front desk/office前台lobby 大堂bell 门铃hall closet/wardro衣橱,壁橱peep hole窥视孔please make up room请打扫房间make up 整理hanger衣架spare pillow 备用枕头breakfast menu早餐单bathrobe 浴袍closet rods 衣柜挂杆clothes brush 衣刷flash light 手电筒laundry bag洗衣袋safety box 保险柜shoe horn 鞋把blanket 毛毯mini-bar 迷你吧ice-bucket 冰桶ice-clip冰夹glass 玻璃杯refrigerator 电冰箱mineral water矿泉水soft drink 软饮料free mineral water 免费矿泉水drink (beverage)饮料cup 茶杯mend缝补mineral water with compliment免费矿泉水lobby bar 大堂吧business floor bar商务酒吧trade mark/shop 商场business center商务中心reservation center预定中心morning call 叫醒服务meal voucher 就餐券laundry水洗floor 楼层laundry洗衣、洗衣房laundry service 洗衣服务dry-clean 干洗pressing 烫衣regular service 普通服务4-hour service 快洗服务cleaning list/form 洗衣单settee背椅furniture 家具express service快洗服务air-conditioning 空调PA(public area)公共区域sitting-room 客厅cushion靠垫chaise 躺椅couch双人沙发chain lock 防盗扣do not disturb 请勿打扰coaster杯垫plug 插头socket插座kettle 水壶drawer 抽屉baggage (luggage) rack行李柜,行李架shopping bag 礼品袋good night card 晚安卡television cabinet 电视柜program card 节目单TV remote control 遥控器desk 桌子mirror 镜子table lamp 台灯telephone电话机computer line 电脑线chair椅子service directory 服务指南ashtray 烟灰缸matches 火柴envelope 信封writing paper 信纸fax paper 传真纸post card 明信片sewing kit 针线包map 地图ballpoint pen 圆珠笔pencil 铅笔window窗户curtain 窗帘slipper拖鞋shoe shine clothe擦鞋布memo/note pad 便签bed床shampoo洗发液quilt 被子pillow 枕头shoe basket 鞋篮toilet卫生间bed table 床头柜alarm clock闹钟yellow page黄页night light 夜灯trash can 垃圾桶bed pad床垫bed sheet床单bed skirting 床裙pillow case枕头套smokedetector烟感器carpet/rug vacuum cleaner吸尘器wall lamp 壁灯ceiling lamp 吊灯ground lamp 落地灯bathroom 浴室fluorescent lamp 日光灯serving tray 托盘scale 体称hand towel 小方巾wash room 卫生间shower 淋浴bath towel 澡巾ground towel 地巾face towel 面巾hair dryer 吹风机bath tub 浴缸shower head淋浴头closet马桶tap 水龙头wash basin面盆towel rack 毛巾架marble table 大理石台面hanger衣架、挂钩wall telephone面包机bidet净身器flower vase 花瓶tissue paper dispenser面巾纸盒shower curtain 浴帘tissue/toilet paper卫生纸bath gel 沐浴液razor shaver剃须刀comb 梳子tooth brush 牙刷tooth past牙膏soap肥皂cotton swab 棉签tips小费emery board指甲锉sanitary bag 女宾袋shower cap 浴帽elevator lift 电梯fruitplate 果盘fruit knife (fork)水果刀(叉)ice cubes 冰块room card 房卡passport 护照deposit 押金charge收费price 价格Poker扑克night-club夜总会massage 按摩、桑拿boiling water开水newspaper报纸corridor走道trolley手推车Monday周一Tuesday周二Wednesday周三Thursday周四Friday周五Saturday周六Sunday周日January一月February二月March三月April四月May五月June六月July七月August八月September九月October十月November十一月December十二月Fine晴Overcast阴Snow雪Rain雨Cloudy多云FO前台Cashier收银Guest客人Telephoto电话Maintain维修Safety保险柜Cigarette香烟Nailhole指甲剪Forfex剪刀Socket插座Blower吹风机Charger充电器Keep secrecy保密Remote control遥控器Massage按摩Entertainment娱乐elevator电梯tea茶叶water bottle水壶for free免费safe-conduct安全通道reticle网线iron熨斗ironing board熨衣板map地图hot water热水fruit 水果shoeshine擦皮鞋drink饮料food食品bedsheet床单quilt cover被套bath robe 浴衣towel毛巾pillowcase枕套curtain窗帘ashtray 烟灰缸glass杯子tea-cap盖杯tea-box茶叶盒clothes-rack衣架the senice clamps服务夹noise菜谱close stool马桶broken electricity断电window窗户make water漏水lock 锁chair椅子light灯bathtub浴缸ice冰icebox/refrigeratory冰箱electric torch手电筒bed床dish盘子scoop勺子boud碗knife小刀fixing调料sugar糖salt盐shoeshine鞋油toecap鞋刷insect虫glue water胶水calculator计算器rule尺子stapler订书机inkpad印泥mouse鼠标do not disturb勿扰make up room打扫房间extra bed加床no need service不需要服务lost and found遗留物品plug插销二、客房服务常用短语:morning call service 叫醒服务room service 客房用餐服务dial outside call / internal call 拨打外线电话DDD(domestic distant dial)国内长途certainly 当然可以IDD(international distant dial ) 国际长途public phone 公共电话Room/floor attendant楼层服务员good morning早上好good afternoon下午好good evening 晚上好toilet needs 卫生用品check-out room 退房turn-down service 夜床服务by the way 顺便问一下door knob menu客房内的门把菜单don’t worry别担心please wait a moment 稍等I’m afraid not很抱歉、恐怕不行OCC(occupied) 住客房C/O(check out ) 走客房V(vacant)空房VD(vacant dirty )脏房OOO(out of order )维修房DND(do not disturb)勿扰房VIP(very important person)贵宾LSG(long staying guess)长住房Make up the room 打扫房间go ahead 您请说after you 您先请put …through to 往….转电话sign the bill 签单sign your name 签名Have a nice trip 旅途愉快good luck好运see you late/tomorrow再见、明天见It’s very kind of you!您真是太客气了!How do you do? 您好!(初次见面,回答同样用该句)welcome to our hotel欢迎光临!good bye 再见You are welcome / not at all / It’s mypleasure不用谢!thank you very much非常感谢I’m sorry 很抱歉Excuse me打扰一下!go upstairs/downstairs上楼/下楼This way please 这面请turn right/left 向右/左转go straight on 直走extra bed加床how are you?fine .thank you!andyou?您好吗?很好!谢谢!您呢??price list房价表general manager总经理deputy general manager副总经理general manager’s assistant总经理助理sales department 销售部executive office总经理办公室front office 前台部food and beverage department餐饮部personal department人力资源部shopping arcade商场financial department 财务部security department 安全部purchasing department采购部engineering department工程部三、客房服务常用对话:G: guest 客人R: room attendant 楼层服务员1.showing the guests to the room为客人带路R: Good morning, sir and madam. Welcome to International peace hotel!G: Good morning. Are you a room attendant?R: Yes, I can. What can I do for you?G: Yes. Where is room 2708,please.R: It’s along here. I can show you to your room.(after a while).Here it is.(The room attendant knocks at the floor first. opens it. and precedes the guests into the room and turns on the lights).This way ,please.G: Thank you very much.R: It’s my pleasure! And wish you have a nice trip in HeFei!2.Making up the room.Dialogue one:(The room attendant knock at the door. Then the door opened)R: Good morning! May I clean your room now?G: Well, Thank you! Please come back about 20 minutes.R: Sorry to disturb you. I will come back later. Have a nice day.Dialogue Two:R: Good morning, madam. May I come through, please?G: Good morning! It’s almost 11 o’clock. and my room hasn’t been made up it.R: I’m sorry, madam. I’ll be there as room as I finish this one.G: How along will it take? R: About 10 minutes.Dialogue Three:R: Good morning, sir and madam. May I do the turn-down service for you new?G: Oh, thank you! Would you tidy up a bit in the room? It’s quite a mess now.R: Yes, It’ll just be finished in a few minutes!(After a while)R: It’s growing, dark. Would you like me to draw the curtains and turn on the lights for you!G: Why not! That would be comfortable!R: And three are today’s newspaper, You can read it at anytime you want!G: Oh. Thank you so much!R: I’m always at your service! Good night!undry service.洗衣服务Dialogue one:G: Good afternoon! I want to have some laundry.R: Yes, sir. just leave it in the laundry bag and sign your name and room number on the laundry list. G: What can I get it back?R: Tonight at 6:00pm.by regular service./Since it is already 3:00pm.you can get them back before 12:00 at tomorrow noon. by regular service.G: Can it be more quickly?R: Express service is avail aide. You can get it back with 4 hours. but it’s 50% more than the regular service.G: OK, I’ll choose the express service!Dialogue two:R: Excuse me, Sir and Madam. Your clothes are ready. Will you see if they are all right?G: Very good.R: Here you are.G: Oh, How nice! Your hotel’s laundry service is excellent.R: Thank you !That’s just what we should do.4.RepairingDialogueG: Excuse me!R: Yes?G: Ah, I’m afraid tore is something wrong with the TV.I can’t turn it on.R: Well, There is a switch on the beddable, Did you turn on it?G: Yes, I’ve done is.R :I’m sorry. May I have a look at it?(Trying to fix it, but in rain)R: I’ll send for an electrician to have it repaired. Please wait just a few minutes. (She leaves the room. Five minutes later. There is a knock on the door).R: Housekeeping, May I come in?G: Yes.R: Good evening! We are going to check your TV set.(Electncian finishes the repairing)R :Dear sir, everything is OK now, Is there anything dse I can do for you?G: No, Thanks very much!R: It’s my pleasure .And with you have a sweet evening!Dialogue twoR: Good evening! What’s the matter sir? G: Air conditioner is not cool/heat enough.R: Well, Let me see! Oh, I’m sorry sir. We’ll contact with engineer department to send some one are up to cheek if for you.Dialogue threeG: There is no water in the shower head. Can you call someone to fix it for me.R: We’ll call the engineer immediately. I’m sorry for any inconvenience.5.Room serviceG: What would like to take our lunch in our room. Could you bring it here?R: Yes .Of course. Our hotel provides very good room service, sir.G: Very nice. When should me order our lunch?R: At any time you want. You may dial“2619”to call the room service section directly to order breakfast, lunch or dinner.G: By the way. What should we do with the plates when we finish eating?R: You can call me to clean it up, or just leave them outside you room.G: Oh, I see. Thank you.6.Miscellaneous servicesDialogue oneR: Good morning. Dear Madam!G: Good morning. Will you de me a favor?R: Sure.G: I’d like to have some glasses?R: How many would you like?G: Three.R: Yes, we’ll send them up right away.Dialogue twoG: The air in the room is stale. Can you do something about it?R: Do you mind if we spray air freshener?/ Do you mind me open the windows for a little whule. G: No go ahead!R: Thank you very much for you understanding!Dialogue threeG: Will you do me a favor? Miss?R: Certainly sir.G: This is my first visit to HeFei. I wonder if your hotel has the morning call service.R: Yes, sir. At what time do you want me to call your up?G: At 6:00 sharp tomorrow morning. please.R: What kind of call would you like. By phone or by knocking at the door?G: By phone. I don’t want to elistrub my neighbors.R: That’s very kind of you sir. Well, I’ll tell the operator to call you up at 6:00 tomorrow morning. G: Thanks!R: My pleasure, sir! Sleep well and have pleasant dreams.Dialogue FourR: Good morning. What can I do for you?G: Yes. I’d like to check out my room. But I want to have the breakfast first!R: Well, Is that any luggage in your room?G: Yes, a lot of luggage.R: I see. I’ll contact the bell service center to get you luggage there. And after you finish your breakfast. You can come to the Front desk to check out your room and get back your luggage directly!G: Wonderful! Thank you!R: You are welcome!Dialogue fiveG: I left my key in the room. Would you open the door for me?R: Sorry, Due to the security reasons. I can not open the door for you. Please contact the front desk. Dialogue sixR: Housekeeping. May I come in?G: Yes, What’s the matter?R: Your smoke detector is flashing, sir. Is the anything burning in your room!G: No, I’ve been smoking a cigar. That’s all.R: May I check your room sir!G: Sure, go ahead.(Checks the room)R: Thanks, sir. I’m sorry to have disturbed you.G: Oh. That’s all right.R: The detector is very sensitive. So if you smoke nest time, Please open the window.G: Oh, That’s all right.R: The detector is very sensitive. So if you smoke nest time. Please open the window.G: Thank you for your suggestion.R:I hope you can stay here happily. And anytime you need half. Just call me! See you!G: Thanks. Bye-bye.新增加部分:1.开门G: I’m the guest from 1817.And I left key in the room/My key isn’t available. Would you open thedoor for me?R: I’m sorry. Let me past you call. Thonght to the front desk. Then after they check the identity with you. I’ll call the attendant open the door for you. OK?2.G: When can I take my breakfast?R: You can have your breakfast on the second floor from 6:30am to 9:30am.3.G: I want to have two pokers?R: The pokey is at the price of 10 yuan a box in cash. Including 54 sheets. The ototle price is 10 yuan. Is that OK?4.G: I have to check out my room. And my room number is 1314.R: Well. Please go the front office on the first floor with you luggage. I’ll call the room attendant to cheek out your room.G: Hello. May I have two more cans of cola? My room number is 1211.R: Of course. I’ll call the altendant send it to you. Please sign your name and room number on the winelist.6.G: I’m the guest lived in room 2705 two ays before. And I cheeked my room yesterday. I want to ask whether the attendant have found a neck lace in my room.R: Please wait a moment. Lat me check it. Novo your necklace is kept in service center. You can get it back in three months with you indontity card.或:R: I’m sorry. We haven’t taken any nate about it. Please leave your phone number. After we seek the room again. We’ll contact with you.7.G: I want to get my clothes back.R: Well. What time did you have the laundry?G: At 四.简单的称谓:1.Sir:对不相识的男士的通称。

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酒店客房常用英语
酒店客房常用英语(一)
1. May/Can I help you?我可以帮你吗?
2. What else can I help you ?还有什么可以为你效劳的吗?
3. May I have your room key /number,please?请问你的房卡/号?
4. I’m glad to meet you !很高兴见到你!
酒店客房常用英语(二)
5. Just moment ,please .请稍等。

6. Good bye .Have a nice /good day !再见。

祝你愉快!
7. Good morning /afternoon !May I do/make up your room now?早上/下午好,我现在可以清理您的房间吗?
8. Would you have some laundry today?请问您今天要洗衣服吗?
酒店客房常用英语(三)
9. I’m sorry .May I come to your room and have a look?对不起,我能去您房间看一下吗?
10. Welcome to Haiyatt Garden Hotel !/Welcome to our hotel!欢迎到海悦花园大酒店!欢迎到我们酒店。

11. Just a minute .I’ll bring it to you .请稍等,我马上为您送来。

12. We hope service to you again.Good bye.希望能再次为你服务。

再见。

酒店客房常用英语(四)
13. They will be back within 4 hours.四小时之内会送来。

14. It’s free of charge.这是免费的
15. We’ll send it to you right away.我会马上送来。

16. Good bye and have a good day .再见!愿您今天开心。

酒店客房常用英语(五)
17. I’m sorry .I’m afraid I can’t understand about that .May I call duty manage.请原谅,我恐怕不是很明白您的意思。

我可以让值班经理回复你吗?
18. You’re welcome and I hope you have a good dr eam .不用谢,祝您有个好梦。

19. I’m afraid your room will be ready in a few minutes .We are sorry for the inconvenience.您的房间还需要几分钟才能收拾好,给您带来的不便我们表示歉意。

20. Let me adjust the air conditioner for you .让我为您调节空调。

酒店客房常用英语(六)
21. If we have we send it to you right away .如果我们有,我会马上送来。

22. If there is anything I can do for you .Just let me know .如果有什么能够帮上您的,尽管告诉我。

23. Here is a telegram for you .这儿有一封您的电报。

24. If you have anything else ,please dial the extension num ber “7700”.如果您还需要其它服务,拨内线“7700”。

酒店客房常用英语(七)
25. We are very glad to service for you .我们非常乐意为您服务。

26. Sir ,your room is at the end of the corridor.先生,您的房间在走廊的那一边。

27. I can contact the reception desk to arrange it for you .我分联系前台来为您安排。

28. There is sone repair work on the uper floor .But it will stop during the rest time ,I hope you can understand.上面楼层在维修,但在休息时会停止,我希望您能理解。

酒店客房常用英语(八)
29. Is there anything else I can do for you ?您还需要我再做些什么吗?
30. I’m afraid we don’t have this kind of sevice .我恐怕不能提供这种服务。

31. If you need to chean your room .Put the clean card on door .如果你需要清理房间,把“清洁牌”挂门外。

32. Our guest are always pleased by the our Houskeeping .我们的客人对我们的服务感到满意。

酒店客房常用英语(九)
33. I’re hotel has very good Housekeeping service.我们酒店有很好的客房服务。

34. I’ll report it to my supervisor immediakly .,we’ll let you know as soon as possible.我会马上报告我们主任,找到就通知您。

35. I’m sorry we have to charge you for the dewage acdrding to the hotel’s regulation.根据酒店规定,我们必须收一定的钱。

36. Please wait a minute I’ll let you know as soon as possible.请稍等,我会马上让您知道。

酒店客房常用英语(十)
37. I’m sorry for security reasons we can’t open the door.很抱歉,为了安全理由,我们不能开门。

38. I’d like to have my clothes here .I’ll pick them up later.我想把衣服留在这里,我以后再来靠。

39. It’s probably the satellite signal .It’s cloudy today.Something when the weather’s bad the signal’s not chear.可能是卫星信号的关系,今天有云,有时当天气不好的时候,信号就不好。

40. May I come in and check the housekeeper’s work?我能进您房间检查一下服务员清理房间的情况?。

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