商务英语unit5听力原文
UNIT 5听力原文
U NIT 5Do you have a soccer ball?Section A1b Listen and circle the words you hear.Do you have a ping-pong bat?Yes, I do.Do you have a ping-pong ball?No, I don’t.2a Listen to the conversations and number the pictures[1-4]. Conversation 1Do you have a soccer ball, Paul? No, I don’t.Does your brother Alan have one?Yes, he does. Conversation 2Hi, Mike.Hi, John.I want to play basketball. Do you have a basketball? Yes, I do.Great!Conversation 3Hi, Sally.Hi, Jane.Sally, this is my friend, Anna. Hi, Anna.Nice to meet you.Nice to meet you, Sally.Let’s play tennis.Do you have a tennis ball, Jane? Sorry, I don’t.Conversation 4Do you have a volleyball, Dale?No, I don’t.But my brother does.Let’s go and find him.2b Listen again. Match the pictures in 2a with the balls.Conversation 1Do you have a soccer ball, Paul? No, I don’t.Does your brother Alan have one? Yes, he does.Conversation 2Hi, Mike.Hi, John.I want to play basketball. Do you have a basketball? Yes, I do.Great!Conversation 3Hi, Sally.Hi, Jane.Sally, this is my friend, Anna. Hi, Anna.Nice to meet you.Nice to meet you, Sally. Let’s play tennis.Do you have a tennis ball, Jane? Sorry, I don’t.Conversation 4Do you have a volleyball, Dale?No, I don’t.But my brother does.Let’s go and find him.2d Role-play the conversation. Cindy:Hey, Helen, Let’s go! We’re late!Helen:OK.Cindy:Do you have the baseball? Helen:Yes, I do. It’s in my bag. Cindy:And where’s our baseball bat? Helen:Bill has it.Cindy:Oh, yeah. And do you have your jacket?Helen:Oh, no, I don’t. It’s on the chair. Let me get it.Cindy:And your hat, too!Helen:OK, I have my jacket and hat. Let’s go!Section B1b Listen and check(√)the description words you hear in 1a. Hi, Paul! Let’s play computer games! That sounds interesting, Jenny, but I don’t have a computer.Well, do you have a volleyball? Yes.Then Let’s play volleyball.Oh, volleyball is so difficult…Ok, Let’s watch TV.That sounds boring. Hmm…Let’s play soccer!Do you have a soccer ball?No, I don’t.Oh. Well, do you have a basketball? Yes, I do. Let’s play basketball!That sounds fun!1c Listen again. What does Paul say about these activities? Choose a word from 1a to fill in each blank.Hi, Paul! Let’s play computer games! That sounds interesting, Jenny, but Idon’t have a computer.Well, do you have a volleyball? Yes.Then Let’s play volleyball.Oh, volleyball is so difficult…Ok, Let’s watch TV.That sounds boring. Hmm…Let’s play soccer!Do you have a soccer ball?No, I don’t.Oh. Well, do you have a basketball? Yes, I do. Let’s play basketball!That sounds fun!2b Read the survey results in a school magazine and answer thequestion:Who has a soccer ball?Do You Have a Soccer Ball?Frank Brown:I don’t have a soccer ball, but my brother Alan does.We go to the same school and we love soccer.We play it at school with our friends. It’s relaxing.Gina Smith:Yes, I do.I have two soccer balls, three volleyballs, four basketballs and five baseballs and bats.I love sports, but I don’t play them—I only watch them on TV!Wang Wei:No, I don’t. Soccer is difficult.I like ping-pong. It’s easy for me.I have three ping-pong balls and two ping-pong bats.After class, I play ping-pong with my classmates.。
课文听力文本 Unit 5 Flying In and Out
Unit 5 Flying In and OutPart I Getting ready（Omitted）Part II Airport announcementsTapescripts1. Alitalia to Milan, flight number A2291 now boarding at date 6. Alitalia flight number A2291 boarding gate 6.2. This is final call for Sabena to Brussels flight number SN608.Any remaining passengers must go immediately to gate 8 where the is now closing. Sabena flight number SN608 closing now at gate 83. Passengers to New York. British Airways regret to advise a delay of 35 minutes on their flight number BA175 to New York.4. British Airways regret that all flights are subject to delay. This is due to a shortage of baggage handlers.5. Passengers to Madrid. Iberia Airlines of Spain regret to advise a delay of two hours on their flight IB551 to Madrid. This delay is due to the late arrival of the incoming flight. That is a delay of two hours on Iberia flight number IB551 to Madrid.6. Passengers to Zurich, Swissair regret to advise a delay of 40 minutes on their flight SR805 to Zurich. This is due to a mechanical fault. That is a delay of 40 minutes on Swissair flight number SR805 to Zurich.Part III A trip to the statesExercise B(Conversation 1)Travel agent: What can I help you with today? My name’s Steve.Traveller: My name’s Mr. Sanchez. I woul d like to go on a business trip to London. Travel agent: When are you planning on travelling?Traveller: I plan on travelling at the end of mouth. Today is September 10 and I wish to travel on September 29.Travel agent: On September 29, that’s within 21 days. Most of the best airline rates just now are with a 21-day or a 30-day advance purchase. If you’re travelling within 21 days the rates might tend to be a little higher. If you must leave on the 29th the only advance purchase available would be a 7-day advance purchase, and the onlyrate available would be $595 in each direction, so that would make a total of $1190 round trip.Traveller: That’s OK.Travel agent: One moment please. You said you wanted to leave on September29 and what was your return date?Traveller: October 15.Travel agent: OK, October 15. Do you have a preference on airlines?Traveller: If possible, British airways.Travel agent: British airways, OK. Ticketing deadline is set for 15 September. If you want a couple of days to think about it, we can hold the reservation until then. Traveller: No, I can complete immediately.Travel agent:Ok, would you be paying by cash orcredit card.Traveller: Visa.Travel agent: A visa card, Ok. Hold on just one moment…(Conversation2)Clerk: Can I help you this evening?Traveller: I’m travelling to San Francisco.Clerk: Ok, do you have your ticket?Traveller: Yes, I do.Clerk: Would you like smoking of non-smoking seats?Travelle: No smoking please.Clerk: This evening you’r e going to be travelling out on flight317. Your seat us 17A, non-smoking,window.Travelller: Thank you .Do you need to see my passport?Clerk: No sir. Were there any bags you’d like to check this evening?Traveller: Yes please, one.Clerk: Is your name and address in your bag, sir?Traveller: Yes, it is.Clerk: Ok, your claim check is stapled in the back of your ticket. Your flight’ll be departing out of Gate 22. Boarding time is 6:40 and your flight leaves at 7:00. Traveller: Thank you very much indeed.Clerk: Have an enjoyable flight this evening.Exercise C(Conversation 1)Travel agent: …May I help you, sir? My name’s Steve.Traveller: My name’s Mr. Sanchez.Travel agent: Mr. Sanchez, what can I do for you today?Traveller: I plan on travelling at the end of mouth. Today is September 10 and I wish to travel on September 29.Travel agent: On September 29, let’s see. Oh, that’s within 21 days. Er… most of the best airline rates just now are with a 21-day or a 30-day advance purchase. If you’re travelling within 21 days the rates might tend to be a little higher.But let me check for you and see what’s available… If you must leave on the 29th, the only advance purchase available would be a 7-day advance purchase, and the only rate available would be…let me check one moment for you. If you’re travelling whining 21 days the only rate available would be $595 in each direction, so that would make a total of… $1190 round trip.Traveller: That’s OK. Um…so will you …Travel agent: That’s OK? This is Ok with you? Ok. uh m… if that…if that rate is available…if that rate is available for those dates, let me go ahead and see if I can get that. One moment please.Traveller: Thank you.Travel agent: You said you want to leave on September29 and what was your return date?Traveller: October 15.Travel agent: OK, October 15.Um,let me see, do you have a preference on airlines or …most of the date rates are fairly similar on all the airlines. There really isn’t much of a difference. Um, do you have a preference on airlines?Traveller: If possible, British airways.Travel agent: British airways, OK. Let me check one moment,let me give them a call….Ok.Um,this is Steve calling from…ah…NTC Travel Club. I was wondering if you could tell me if you have one seat available for travel form San Francisco to London on September 29….Oh, OK you do, thank you. Is there a return available for October 15?...Great, thank you very much, I’d like to hold that reservation if I can, uhm, last name will be Sanchez…and exc use me, what was your first name?Traveller: Roberto.Travel agent: Ok. First name is Roberto. Mr….OK, and what is date on that? $1190 round trip, thank you. And what is the ticketing deadline is set for september15.OK, thank you very much, we’ll be call ing you back with the ticket numbers on that. Thank you. As of right now if you what to go ahead and pay for it today, we can go and take care of it right now of you want a couple of days to think about it, we can hold the reservation until then.Traveller: No, I can complete immediately.Travel agent: Ok, would you be paying by cash…um…or credit card?Traveller: Visa.Travel agent: A visa card, Ok. Let me just go ahead and run the authorization through to make sure that everything’s OK and we can get t he ticket issued for you.Hold on just one moment…(Conversation2)Clerk: Can I help you this evening?Traveller: Yes please…um, I’d like…I’m travelling to San Francisco.Clerk: Ok, do you have your ticket already this evening?Traveller: Yes, I do.Clerk: …OK, sir, would you like smoking of non-smoking seats?Travelle: Er, no smoking please.Clerk: OK….OK.This evening you’re going to be travelling out on flight317. Your seat us 17A, non-smoking, window.Travelller: Thank you very muchindeed .Do you need to see my passport?Clerk: Ah.No sir.Traveller: Thank you very much.Clerk: Were there any bags you’d like to check this evening?Traveller: Yes please, one.Clerk: OK… Is your name and address in your bag, sir?Traveller: Yes, it is.C lerk: Ok, your claim check is stapled in the back of your ticket. Your flight’ll be departing out of Gate 22. Boarding time is 6:40 and your flight leaves at 7:00. Traveller: Thank you very much indeed.Clerk: OK, have an enjoyable flight this evening.Part IV More about the topic: In-flight ServiceTape scriptJane: Ladies and gentlemen, and children of course. This is your cabin stewardess, Jane. Our in-flight film will be starting in ten minutes’ time, and today we are showing a love story, certificate fifteen. It lasts a hundred and eighteen minutes, but one more important, it starts Mary Morgan and Peter o’Moore, and it’s a good family entertainment. If you do want to watch, there is a just a small cash we have to charge, unfortunately. We will come round with the headphones, so please have your money ready. In dollars, it will be 5 dollars, in the sterling, two fifty.Just a few words about the film. It is the humorous love story with plenty of action.Theirs is bank robbery and a very exciting cha se by helicopter. And there’s some lovely scenery in the mountain, and some good scenes in Paris and London. And some of the scenes were shot in our airline helicopters in New York. Now, while I come around with the headphones, I’ll hand you over to Pat who’ll tell you about the duty-free bargains from our shop.Pat: Hello, ladies and gentlemen. If you do not want to watch the film, the bar is open on the deck below. Or, if you press the buzzer, one of us, Anne and myself, will be alone to take an older. A nd as Jane said, there’s our duty-free shop which is full of super bargains. You will find a list of you---we mentioned when you first came aboard---and if you want to be order something, we will bring it to your seat. That is how the shop works.Well, la dies and gentlemen, that’s about it, and while we are waiting to start, I’ll play you some background music from the film.Part V Memory test: Airline InformationTape scriptHello and thank you for calling World Airways. The following is current arrival and departure information for Saturday, October 1st:Flight 41 from Oakland is scheduled to arrive at 12:05, though Gate 17. Passengers may be met at baggage is Claim Area 14.Flight 40 to Oakland is scheduled to depart at 1:55, though Gate 17.For further information and reservations, please call 5235611. thank you for calling World Airways.Aloha and welcome to United’s Friendly Skies. United Airlines present current friendship arrival and departure information for Saturday, October 1st. Friendship arrivals are as follows：One-eight-one from San Francisco, 11:00 a.m.One-nine-one from Los Angeles, 11:55 a.m.One-nine-one from San Diego, 1:10 p.m.One-nine-five from Los Angeles, 12:45p.m.Sixty-seven from Seattle.12:32 p.m.One-one-nine from Los Angeles, 2:28 p.m.One from Chicago, 2:02 p.m.Three from Chicago, at 5:00 p.m.Thank you for calling Pan Am. Recorded information for flight today, Saturday, October 1st, between 5:00 a.m. and 3:00 p.m.Flight eight-one-two from Sydney and Auckland at 5:50 a.m.Flight ten from Osaka at 8:25 a.m.Flight eight-three-zero from 8:30 a.m.Passengers arriving on these flights may be greeted at the Flight Arrivals Building. Pan Am departures are as follows:Flight one-two-four, San Francisco and London, at 8 o’clock.Flight eight-one-two to Los Angeles and Houston, at 8:30 a.m.Flight nine to Osaka at 11 o’clock a.m.Flight eight-three-one to Tokyo and Osaka a t 12 o’clock noon.Thank you for calling Pan American.。
职场英语听力原文script-Unit5
Unit 5 Business CommunicationEpisode 1 PhoneScript:1)F: Y ou have reached Technoworld. We can’t answer right now, but leave us your name and number after the beep. We'll call you back as soon as possible.M: Hi, this is Vincent Bell from Top Java in Los Angeles. My company is a digital chain store and quite interested in your products. I am calling for more information. Please call me back and my number is 818-555 1234.2)F:Good morning, Rachel Maiden speaking.M:Hi, Rachel, this is Craig. Have you finished the new comers’ assessment report? F:Y es. They were just sent over to your office. Y ou should have them in about half an hour.M:I see, thanks very much. I will sign and return to you soon.3)F:Good afternoon, this is Weatherby Brothers, Inc. How may I help you?M:May I speak to Zoe Williams?F:Please hold and I will put you through.M:OK.F:I am sorry, Zoe is on another line at the moment. Can you wait?M:No, I am afraid I can’t.F:I see, do you mind leaving a message?4)Receptionist: Hello, Technoworld. How can I help you?M:This is Jason Zanerk. Can I have extension 3421?F:Orsen Parker’s office. Mr. Parker is out at the moment. May I know your name? M: My surname is Zarnek. Z as in zebra, A as in apple, R as in Robert, N as in Nancy,e as in Egg, K as in King.Keys:1) B 2) F 3) C 4) D2Script:1)F:Good afternoon, this is Weatherby Brothers, Inc. How may I help you?M:May I speak to Zoe Williams?F:Please hold and I will put you through.M:OK.F:I am sorry, Zoe is on another line at the moment. Can you wait?M:No, I am afraid I can’t.F:I see, do you mind leaving a message?M: Please tell him that this is Simon Hogan from Weatherby Brothers, Inc., calling to talk with him about the order he made one month ago.F: Ok, your name is Simon: S-I-M-O-N Hogan: H-O-G-A-N. What number can Mr.Williams reach you at?M: My office number is 880-7371-339 and he can reach me before 5 pm today.F: Let me confirm this with you one more time. Y our name is Simon Hogan, calling from Weatherby Brothers, Inc. And you would like to talk with Zoe Williams about the order he made one month ago.M:That’s right. And it’s something really urgent. Please let Mr. Williams know assoon as possible.2)Receptionist: Hello, Technoworld. How can I help you?M:This is Jason Zanerk. Can I have extension 3421?Receptionist: Please hold on.F:Orsen Parker’s office. Mr. Parker is out at the moment. May I know your name? M: My surname is Zarnek. Z as in zebra, A as in apple, R as in Robert, N as in Nancy,E as in Egg, K as in King.F:Ok, Jason Zarnek and Z-A-R-N-E-K for Zarnek, What is the message you’d like to leave?M:Please let Mr. Orsen Parker know that I’m from Benson Tech. And I would like to talk with him about the contract I sent him last week.F:No problem. I will let him know as soon as he returns. When would be a good time for Mr. Parker to return your call?M:He can call me back before 5:30 pm today. Or he can call me at my cell phone if he doesn’t get ba ck before then.F: Please tell me your phone number. Is it a direct line, or do you have an extension? M: I t’s a direct line. My office number is 880-6786-664 and my cell phone number is 880-9563-274.F: Let me make sure I have this correct. Y ou are calling from Benson Tech for Mr.Parker. He can reach you at 880-6786-664 or 880-9563-274. And you want to talk with him about the contract you sent him last week.M: That’s it. Thank you.4 Listen to the dialogue and find out mistakes if any, and then try to revise theconversation to be more suitable and proper for a business call.Script：Jacob: Hello, this is Jacob from Ema Corp. May I talk to Mr. George? Receptionist: Have you made an appointment with our manager?Jacob: No, I don’t. But I am sure he will be interested to my call. Receptionist: One moment, please. I am transferring you to Mr. George. Ok, you may have a conversation with him now.Jacob: Thanks. Hello, Mr. George?George: Speaking, the receptionist said you want to talk to me, Sir?Jacob:Hello, Mr. George, this is Jacob from Ema Corp. I want to know does our product works well.George: Er…they work very well. And at present, they have no problem.Jacob:That’s it. Besides, we have developed a new product. I wonder if you’re interested.George:That’s great. Y our company is developing so fast. But would you give me more details about your new product?Jacob:Sure. I’ll send you an e-mail to introduce the product in detail. And if you need any, please remember call us.George: Ok. Maybe we’ll plan to buy more.Jacob: Ok, then, see you. Mr. George5 Listen to the dialogue and fill in the blanks. Then role play the dialogue toreinforce your memory of the phone skills in the situation.Script:Henry Smith:Hello, Diamonds Galore, this is Peter speaking. 1) How may I be ofhelp to you today?Ms Anderson: Y es, this is Ms Janice Roberts calling. May I speak to Mr. Franks, please?Henry Smith: 2) I’m afraid Mr. Franks is out of the office at the moment.Wouldyou like me to take a message?Ms Anderson: Uhm... actually, this call is rather urgent. We spoke yesterday about a delivery problem that Mr. Franks mentioned. Did he leave anyinformation with you?Henry Smith: As a matter of fact, he did. 3) He said that a representative from your company might be calling. He also asked me to ask you a fewquestions.Ms Anderson:Great, I’d love to see this problem resolved as quickly as possible. Henry Smith: 4)W ell, we still haven’t received the shipment of earrings that was supposed to arrive last Tuesday.Ms Anderson: Y es, I’m terribly sorry about that. In the meantime, I’ve spoken with our 5) delivery department and they assured me that 6) the earringswill be delivered by tomorrow morning.Henry Smith:Excellent, I’m sure Mr. Franks will be ple ased to hear that.Ms Anderson: Y es, the shipment was delayed from France. We weren't able to send along your shipment until this morning.Henry Smith: I see. Mr. Franks also wanted to 7) schedule a meeting with you later this week.Ms Anderson: Certainly, what is he doing on Thursday afternoon?Henry Smith:I’m afraid he’s meeting with some clients out of town. How about Thursday morning?Ms Anderson:Unfortunately, I’m seeing someone else on Thursday morning. Is he doing anything on Friday morning?Henry Smith: No, it looks like he’s free then.Ms Anderson: Great, should I come by at 9?Henry Smith: Well, he usually holds 8) a staff meeting at nine. It only lasts a half an hour or so. How about 10?Ms Anderson: Yes, 10 would be great.Henry Smith: O K, I’ll schedule that. Ms Anderson at 10, Friday Morning... Is there anything else I can help you with?Ms Anderson: No, I think that’s everything. Thank you for your help... Goodbye. Henry Smith: Goodbye.Episode 3 Presentation2 Listen to the following passage twice and note down the tips on how to makea good sales presentation.Script:Making a sales presentation can be nerve-wracking. If you prepare thoroughly and do a few practice runs, you can boost your confidence and sell your product or service to the best of your ability.1. Research your prospect’s company as well as your own. Know everything you can about the company you’re pitching to so you can tailor your sales presentation to fit its needs.2. Design a presentation that best fits the needs of your prospective client. For example, if you’re selling a product, bring a sample or prototype along with you. If your product or service is very detailed, use charts, pictures and handouts to help emphasize your point.3. Start your presentation by giving a brief company history. It’s better if this isn’t too detailed because businesspeople often have limited time to listen to sales pitches. Be engaging to hold your client’s attention.4. Tell the client how your product fits his company’s needs. Identify several ways that your product can boost profits for his company. Be specific and focus on what the company values; for example, if the client's main goal is to improve customer service, don’t just tell the representative how your service can increase his bottom line.5. Make a comparison between your product and others that are available. Bydirectly addressing the competition, you answer some questions the client may not feel comfortable asking.6. Explain your company’s process for delivering the product, turnaround time, customization, invoicing and cost. Give brief details about these items to round out your business presentation.7. Answer questions the customer has. It’s best to prepare responses to objections and hard questions before you start your presentation so you can answer each question thoroughly. If you don’t know an answer, tell the client you’ll find out and get back to him promptly.8. Close your presentation by thanking your prospect and inviting her to call or email you at her convenience.Don’t be pushy but let her know that you’re ready to get started when she is.Keys:1) Research your prospect’s company as well as your own.2) Design a presentation that best fits the needs of your prospective client.3) Start your presentation by giving a brief company history.4) tell the client how your product fits his company’s needs.5) Make a comparison between your product and others that are available.6) Explain your company’s process for delivering the product, turnaroun d time,customization, invoicing and cost.7) Answer questions the customer has.8) Close your presentation by thanking your prospect and inviting her to call or email you at her convenience.3 Listen to a product presentation and choose the best answer to the questions. Script:Today I’d like to present our new convertible the “Open Sky”. We are extremely proud to present this product to you. The “Open Sky” has been developed by a team of aerodynamic experts over the past three years. It has been tested and driven for more than 200,000 hours on the open road.Before we begin, I’d like to briefly talk about our company’s history with the convertible. The convertible was introduced in 1922 and was an immediate success in Southern Europe. In 1956 our first convertible, named “Sole”, was manufactured. Another great success was in 1972 when the “Vento” was manufactured. The “Vento” was sold for a record 15 years! Then in 1986 the 'Roadster' was introduced and was a great success.As you can see, we have had over 45 years of experience building extremely popular convertibles. The “Open Sky” represents our most advanced design to date. More than 20,000 “Open Sky” cars have been ordered in the first three months. The “Open Sky” has been designed with young p eople in mind. The “Open Sky” has also been designed for safety. Four-Wheel Drive, ABS and airbags are standard on all models. GPS has also been included on the deluxe model for navigation assistance.The perfect combination of elegance and safety, the “Open Sky” will certainly be our most popular convertible to date!Keys:1) B 2) C 3) C 4) C 5) AEpisode 4 Small Talks3 Listen to some small talks and fill in the summary for each conversationbased on your understanding.Conversation 1Script:James: Hello, are you Muriel Douglas?It’s nice to meet you at long last.It’s nice tIt’s nice to meet you at long last.James: Y es, you too. Thanks for agreeing to meet with us about the new account. My associate, Susan Kim, should be here any minute. Would you like something to drink while we’re waiting?Muriel Douglas:No, thanks. I'm fine. Did you have a nice holiday?James: Y es, I did. My family and I went to Tahoe to ski and the weather was great.How about you?Muriel Douglas: I stayed in L.A. and it was sunny the entire weekend. We spent most of the time at home but we did go see King Kong onChristmas day.James: How did you like it?Muriel Douglas: It was better than I expected. But, you know, I think I would have enjoyedskiing in Tahoe. Do you go there often?James: No, not much. My wife doesn’t like to ski. She prefers vacationing where it’s warmer, like Hawaii.Muriel Douglas: I really enjoyed it there when we went a few years ago. I’d like to go back sometime soon.James: Y es, me too. Oh, here’s Susan now. Let me introduce you.Keys:1) the new account 2) associate 3) holiday 4) ski 5) at homeConversation 2Script:Patricia Pepper: Hi, I’m Patricia Pepper with Balfour Inc .Sean Alexander: Hello. Sean Alexander, Lincoln Tech. Pleased to meet you. Patricia Pepper: Nice to meet you too. Lincoln Tech? Y ou've certainly come a long way. How are you enjoying the presentations so far?Sean Alexander: Oh they’re wonderful. The speakers are really well-prepared, and the visual aides are great. I’m learning so many new sales strategies,and I’m meeting all kinds of interesting people like you. What doyou think?Patricia Pepper: I agree, though I wish there were more sessions on marketing.That’s my specialty. So what do you do with Lincoln?Keys:1) strangers 2) conference 3) well-prepared 4) marketing 5) positionConversation 3Script:Preston: Maryanne, is that you? I haven’t seen you since the company dinner last spring. Are you still in the accounts department in the McClure Building. Maryanne: Preston, it’s good to see you again! I’ve been away most of the summer, doing professional development training. The company sent me to Ohio tolearn about database programming so that I can transform our currentaccounting procedures.Preston: Really? That sounds great. I’m hoping to take a sabbatical too next year in Florida. Would you mind if I asked you some questions about yourexperience this summer?Maryanne: Not at all. Let’s do lunch, and you can fill me in on everything that I missed while I was away. It looks like the fifteenth floor has beenrenovatedKeys:1) colleagues 2) professional development training 3) database programmingW orkplace English Unit 5 teacher’s book 4) do lunch。
BEC Listening and Speaking Unit 5
143. We hope you will accept our offer and give us your order soon. 我们希望贵方能接受我方的报价，并尽快下订单 给我们。 144. We feel that our offer will give you full satisfaction and hope to receive a favorable reply from you soon. 我们认为我方的报价会令贵方十分满意，并期待 着尽快收到贵方同意的答复。 145. If you think our proposal acceptable, please let us have your order at an early date. 如认为我方报盘可以接受，请早日下单。
A:有什么需要帮忙的吗？ B:是的，我想订购墨盒。因为我们公司和你们公司有长期合同， 我们需要与上次数量相同的墨盒。 A:让我把你的信息输进电脑，这样就能调出我们之间的生意记录 …你有订单号吗？下订单的人叫什么名字？ B:应该是莱斯利.史密斯，号码是184796 A。 A:有了，是史密斯先生。我们找到一个三箱墨盒的订单，你想按 这个单子续订吗？ B:是的。 A:这个送票据的地址对吗？ B:不对，请把票据寄到弥尔顿郡希尔卓德街124号，邮政编码 98830. A:过几天我就把发票给你寄去，你们所订的商品应该在周一下班 前送到。 B:谢谢你。
A: Yes, Mr. Smith. I have an order for three cases of cartridges, is that what you would like to refill? B: Yes. A: Is there the correct billing address? B: No, please post the bill to 124 Hildrod Lane, Milton County, 98830. A: I will send you an invoice in the next few days. Your order should be delivered before the end of the day on Monday. B: Thank you.
商务英语听说教程上 Unit 5Business Meeting
Task 2 Role-play Make a role-play in groups of four with the help of the following situation.
Company X is going to have a meeting. The chairman will preside the meeting. Speaker A says that the new products has made a great success and suggests an increase in the production. Speaker B asks the chairman if it would be possible for the company to have a farewell party for the Senior Accountant who has been with the company since its formation 30 years ago and now is due to retire and if the chairman could make a speech at the dinner. Speaker C reports the progress in the company’s moving to a new building.
spare copies of the agenda on the table. Alisa: I see. I’ve already done that. David: What about the projector ? Alisa: There was something wrong with the screen but it has been repaired. David: Well done, I have come to tell you that you have to take the minutes during the meeting. Alisa: Should I write down all words that everyone says? David: No. it is unnecessary and difficult to write down all words, you just make a note of the topic which are discussed and the results of the discussion . Alisa: That’s OK. David: So everything is clear. I hope our organization of the meeting will be successful. Alisa: So do I.
商务英语unit5听力原文
P59Speaker 1(来自中国的):当我第一次来到美国,一切都很奇怪。
在中国,人们通常做的事不如此公开表达他们的意见。
我们喜欢说话,但我们更保留自己的意见。
我发现美国人很直言不讳,用来表达自己。
起初我感到不足,我很害怕打开我的嘴!我很惊讶的学生挑战他们的教授以及员工认为他们的老板。
首先在我看来像一个不尊重上级,但现在我知道这是正常的。
我还发现幽默奇怪的一开始,我永远理解不了的笑话。
但是我适应,甚至开始嘲笑一些笑话。
发言人2(英国):当你在沙特阿拉伯,是非常重要的遵守所有的社会和衣服约定。
我总是常常穿一件长袖衬衫和夹克——即使在令人窒息的热。
如果我沙特主机删除他的鞋子进入一个建筑,然后我必须做同样的事情。
我必须记住不会点,在任何情况下用左手吃饭。
另一件我必须记住不是坐我的鞋的唯一或暴露我的脚。
发言人3(日本):现在我习惯了巴西做生意的方式,但它需要花费一些时间。
在日本,我们想提前计划,设置预约提前几周对我们来说并不是一个问题。
然而,我们所做的发现奇怪的是巴西人的方式触摸你的手臂或背面,跟你说话。
我们日本人比这更加正式和大量的身体接触在公共场合不是我们的风格。
此外,巴西人更放松,他们往往花十五分钟左右开始一个会议前闲聊。
我觉得这有点浪费时间,但是我们必须遵守他们的风俗。
我发现它令人沮丧的,但你知道,它有助于了解人们通常和会议然后运行更平稳。
发言人4(来自美国):我发现许多法国人对着装很认真,所以我不得不做出一点努力,因为我认为我们美国人更随意。
有时我觉得这有点令人窒息,因为我喜欢我的夹克,卷起袖子当正事。
法国人不这样做,所以我必须保持我的夹克在会议。
我发现有点恼人的是法国人对时间的态度。
与许多美国人相比,他们对自己的计时相当因果所以我不要包太多一天。
对我来说,最大的挑战之一是提高我的法语。
他们肯定像你试图讲的语言,即使你不能用法语进行整个会议。
发言人5(阿联酋):我发现澳大利亚社会比阿拉伯社会更多的因果。
初级商务英语听说 unit 5 Agenda and Arrangements
C Work in pairs and role-play the following dialogue.
3.2Meeting agenda
Listen to the two conversations and answer the following questions.
Conversation 1 (Wade and Guo are discussing the meeting agenda.)
…
2Make Plans for Trips
2.1 Wade, marketing manager of a company, is making plans about his business trip with Hannah, his secretary.
Listen to the dialogue and fill each gap with one word in the summary.
Uniቤተ መጻሕፍቲ ባይዱ 5
Agenda and Arrangements
In this unit we will talk about
make plans and schedule for trips set meeting agenda arrange factory visits
1. Starting-up 2. Make Plans for Trips 3. Schedule and Agenda
3.1Busy schedule
A Ms. Guo is talking with Wade about his busy schedule. Listen to the dialogue and fill in the blanks.
商务英语听说(第三版)Lesson5 drawing up the agenda
five days. I’ d like to discuss with you the 3-day schedule. Do you think it's a good idea that we’ll get down to
Language Skills
2. Make and change arrangements
Our managing director will host a reception banquet in your honor tonight. Would that be convenient?
Okay, as for this evening, we'll host a dinner in your honor at Qingdao Restaurant.
5. You’ll stay in China for six days, the first four days in Beijing, and the rest in Shanghai.
III. Write down the sentences you hear on
the tape in full. Each will be read three
2. Do you think it's a good idea that we’ll get down to business tomorrow?
3. Would it be possible for a free morning to be arranged?
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P59Speaker 1(来自中国的):当我第一次来到美国,一切都很奇怪。
在中国,人们通常做的事
不如此公开表达他们的意见。
我们喜欢说话,但我们
更保留自己的意见。
我发现美国人很直言不讳,用来表达自己。
起初我感到不足,我很害怕打开我的嘴!我很惊讶的学生挑战他们的教授以及员工认为他们的老板。
首先在我看来像一个不尊重上级,但现在我知道这是正常的。
我还发现幽默奇怪的一开始,我永远理解不了的笑话。
但是我适应,甚至开始嘲笑一些笑话。
发言人2(英国):当你在沙特阿拉伯,是非常重要的遵守所有的社会和衣服约定。
我总是常常穿一件长袖衬衫和夹克——即使在令人窒息的热。
如果我沙特主机删除他的鞋子进入一个建筑,然后我必须做同样的事情。
我必须记住不会点,在任何情况下用左手吃饭。
另一件我必须记住不是坐我的鞋的唯一或暴露我的脚。
发言人3(日本):现在我习惯了巴西做生意的方式,但它需要花费一些时间。
在日本,我们想提前计划,设置预约提前几周
对我们来说并不是一个问题。
然而,我们所做的发现奇怪的是巴西人的方式触摸你的手臂或背面,跟你说话。
我们日本人比这更加正式和大量的身体接触在公共场合不是我们的风格。
此外,巴西人更放松,他们往往花十五分钟左右开始一个会议前闲聊。
我觉得这有点浪费时间,但是我们必须遵守他们的风俗。
我发现它令人沮丧的,但你知道,它有助于了解人们通常和会议然后运行更平稳。
发言人4(来自美国):我发现许多法国人对着装很认真,所以我不得不做出一点努力,因为我认为我们美国人更随意。
有时我觉得这有点令人窒息,因为我喜欢我的夹克,卷起袖子当正事。
法国人不这样做,所以我必须保持我的夹克在会议。
我发现有点恼人的是法国人对时间的态度。
与许多美国人相比,他们对自己的计时相当因果所以我不要包太多一天。
对我来说,最大的挑战之一是提高我的法语。
他们肯定像你试图讲的语言,即使你不能用法语进行整个会议。
发言人5(阿联酋):我发现澳大利亚社会比阿拉伯社会更多的因果。
人们穿着很休闲的方式甚至在工作场所。
P60Dave:我曾经认为是伟大的工作在一个开放的工作环境and-don得不到我wrong-there很多积极方面这种工作环境。
我发现很多刺激和动力自由交流各种想法和听到的所有有趣的想法在白天。
参与决策的挑战并保持你的脚趾。
然而,不利的一面是,物理开放计划往往是不太有利于集中。
我发现有时难以得到很多成就,因为不断的buzz和周围熙熙攘攘的地方。
玛西娅:当我去面试我的目前的工作,我完全被总经理的方法。
我们是一群十5职位候选人面试。
他们把我们所有人一起在一个房间里,然后当医学博士走了进来,他有一个足球在他的手臂。
他扔的人也没说什么。
之后,我意识到他是评估两件事——我们的反应,一个新的和不同的方式,我们作为一个团队运作的能力。
现在我理解医学的方法,我很感激他的逻辑思考的能力,而且外侧。
奥马尔:我真的喜欢我的工作,我的意思是我做的实际工作,因为这是非常具有挑战性的,我可以学到很多东西。
但是
公司的企业文化我很头疼
多。
我知道它的类型系统我在那里长大
那些高层的控制,所有的一切
决策。
但是,我已经长大,我觉得
一个专业的我应该有机会给一些输入
决策,即使它只是给我反馈
正在发生的事情。
我想要更多的说,我希望不是所有
权威手中的只是少数。
P62Marcus:如果我有选择,我想我会选择在家工作。
我在一个高科技公司工作,有一些
在这个月当我的压力很大
最后期限,然后还有其他的时候,我只是坐着
很少去做。
但我有来消费
每天八小时在办公室不考虑工作量。
如果我在家工作,我能平衡我的工作时间与工作量相匹配。
当然,可能会有一些并发症在家工作,我的意思是,强大的和可靠的网络连接,保证在办公室,但可能更不确定的在家里。
波拉:我在人力资源和工作,当然,我的工作是办公室。
但我想选择做一些在家工作。
我有两个年幼的孩子,它会是有帮助的,如果我能在家工作有时候,特别是当他们在家里。
在家工作的另一个优点是,我可能,我花在路上的时间消除的高峰期。
另一方面,有明确的优势在办公室工作。
我有访问所有我需要的资源,当然,面对面的会晤非常重要在我的工作。
杰克:我叫杰克,我是一个经理在一家大型软件公司,我能看到的优点和缺点
让人们在家工作。
公司肯定会省钱如果某些员工在家工作。
我们会节省办公空间、能源、安全和清洁。
我们可以安排一些空间当我们需要聚在一起开会。
然而,我也有一些保留意见。
例如,它很难监测和控制人们的工作输出,当然,员工可以有问题保持网络正常运行。
我认为我们还有一些路要走,我们可以让人们在家操作,但我愿意尝试。