亚马逊订单回信邮件模板大全

亚马逊订单回信邮件模板大全亚马逊客户购买多种产品发邮件确认产品订单邮件模板DearThankyousomuchforyourgreatsupportonus. Wehavereceivedyourorderof“把订单复制进去”. Wewillworkonyourorderasap,wejustwanttoconfirmtheamountofthecom pass,didyouorder10pcs?Ifnothingiswrong,wewillshipthemasap.Bestregards亚马逊客户因购买的商品大小不合适导致退货的邮件模板DearThankyousomuchforyourgreatsupportonus. Sosorryfortheinconveniencethattheswimmingsuitdidnotfityou. Willitbepossibletogiveothersasa gift?Orhowaboutwemakeyouapartialref undasawaytomakeupforthis?Justsuggestion,ifyouinsistonreturningitback,wewillgotothefurtherstep. Waitingforyourreply.Bestregards亚马逊卖家发错地址邮件模板DearThankyousomuchforyourgreatsupportonus.Whatabigmistakewemade!Sorry,butwillyoustillwanttheitems?Ifyes,wewillresendyouimmediately,ifn ot,wewillmakeyouthefullrefund. Waitingforyourreplyandhopeyourkindunderstanding.Bestregards亚马逊卖家发货到达时间邮件模板DearThankyousomuchforyourgreatsupportonus.Usuallyittakesabout7-12daysfortheitemtoreachyou.Anyquestion,feelfreetocontactusandwewillreachyouatthesoonest. Bestregards亚马逊卖家发货发货后要求买家写反馈的邮件模板DearThankyouverymuchforyourorder! Wehaveshippedthegoodsanditwillarriveatyoursidesoon.Hopeyoulikeit!A ndwearelookingforwardtoyourfeedback.Haveaniceday!Bestregards亚马逊漏发货没有发货缺点击发货后客人需要运单的邮件模板Dear Thankyousomuchforyourgreatsupportandsorryforkeepingyouwaiting.Wecheckedthetrackinginformationfoundthereisnoupdateinformationasy ousaid. Wewillcontactthepostofficetofindouttheproblem. Wewonderwouldyoustillwanttheitem,ifyes,informusthesizeandwewillrese ndyouasap,ifnot,wewillmakeyoutherefund.Waitingforyourreply. Anyinconveniencehopeyourkindunderstanding.Bestregards亚马逊的商品被跟卖，发警告信的邮件模板。

亚马逊客服邮件模板

竭诚为您提供优质文档/双击可除亚马逊客服邮件模板篇一：亚马逊回信邮件模板亚马逊客户购买多种产品发邮件确认产品订单邮件模板dear---thankyousomuchforyourgreatsupportonus.wehavereceivedyourorderof"把订单复制进去".wewillworkonyourorderasap,wejustwanttoconfirmthea mountofthecompass,didyouorder10pcsifnothingiswrong, wewillshipthemasap.bestregards亚马逊客户因购买的商品大小不合适导致退货的邮件模板dear---thankyousomuchforyourgreatsupportonus.sosorr yfortheinconveniencethattheswimmingsuitdidnotfityou .willitbepossibletogiveothersasagiftorhowaboutwemak eyouapartialrefundasawaytomakeupforthisjustsuggesti on,ifyouinsistonreturningitback,wewillgotothefurtherstep.waitingforyourreply.bestregards亚马逊卖家发错地址邮件模板dear---thankyousomuchforyourgreatsupportonus.whatab igmistakewemade!sorry,butwillyoustillwanttheitemsif yes,wewillresendyouimmediately,ifnot,wewillmakeyout hefullrefund.waitingforyourreplyandhopeyourkindunde rstanding.bestregards亚马逊卖家发货到达时间邮件模板ual lyittakesabout7-12daysfortheitemtoreachyou.anyquest ion,feelfreetocontactusandwewillreachyouatthesoones t.bestregards亚马逊卖家发货发货后要求买家写反馈的邮件模板dear----thankyouverymuchforyourorder!wehaveshippedt hegoodsanditwillarriveatyoursidesoon.hopeyoulikeit! andwearelookingforwardtoyourfeedback.haveaniceday!bestregards亚马逊漏发货没有发货缺点击发货后客人需要运单的邮件模板dear--thankyousomuchforyourgreatsupportandsorryfork eepingyouwaiting.wecheckedthetrackinginformationfou ndthereisnoupdateinformationasyousaid.wewillcontact thepostofficetofindouttheproblem.wewonderwouldyoust illwanttheitem,ifyes,informusthesizeandwewillresend youasap,ifnot,wewillmakeyoutherefund.waitingforyour reply.anyinconveniencehopeyourkindunderstanding.bestregards亚马逊的商品被跟卖，发警告信的邮件模板。

亚马逊客服问题回邮模板

sorry to hear of that ,but we have already
原单退回
s你hi好pp，edy our items out Dear
感谢你的来信
We are so sorry for
退款协议 Thank you for your kind email.
假重发还没收到 Dear We truly resend the item
TDheaanrkfyroiuenfdo,r
We are 发贝邮宝
Dear friend, Dear
货损 3个选择
LED灯受损
Really sorry to bring Thank you for your
We are so
friend,
troubles to you.
email.Sorry to hear that. 没用要求退回 24小时发货
退货未收到
1) Please return the Thank you for your
product to us firstly, note.
已重发物品
We have sent you the replacement.
退款
购物体验而退款
Really sorry for the defective item(It's Not what you
订单处理
成功取消交易
Dear friend, Thank you for your
提供订单号 Dear friend, Thank you for your
完成退款
订单已经修改
Thank you for your fast reply.
Dear friend, We have already revised as

亚马逊常见问题邮件回复

亚马逊常见问题邮件回复1、客户订购多种产品，卖家发邮件确认产品订单Dear buyer，Thank you so much for your great support on us.We have received your order of “XXXXXX”.We will work on your order asap, we just want to confirm the amount of the compass, did you order 10 pcs?If nothing is wrong, we will ship them asap.Best RegardsSeller’s name译文：亲爱的顾客，非常感谢您对我们的大力支持！我们已经收到您的订单“XXXXXX”。

我们会尽快跟进您的订单，现在我们先帮您确认指南针的数量，您是否订购10个指南针？如果没什么问题，我们会尽快发货。

2、客户因订购的商品大小不合适导致退货Dear buyer，Thank you so much for your great support on us.So sorry for the inconvenience that the swimming suit did not fit you.Will it be possible to give others as a gift? Or how about we make you a partial refund as a way to make up for this?Just suggestion, if you insist on returning it back, we will go to the further step.Waiting for your reply.Best RegardsSeller’s name译文：亲爱的顾客，非常感谢您对我们的大力支持！很抱歉，因为这件泳衣不适合您，给您带来不便。

亚马逊邮件回复模板跨境电商回复邮件模版

要求退款的解决方案
2.根据退款原因，解决方案如下： A. 买了自发货了，可以跟客人说明大概多久能到FBA，多少时间产品会送达他家，如果客人可以接受，就可以继续等几天看看；如果客人坚持退款，就给客人退款，后期FBA 到了，可以再次尝试联系一下客人，问客人是否需要再次下单。 B. FBA 订单显示pending，给客人路径，联系亚马逊，说明情况货物是亚马逊负责派送的，联系亚马逊可以快的解决问题。 C. 下错订单了（若亚马逊配送），可以让客人自己联系亚马逊取消订单，亚马逊那边会及时给客人退款；如果是自发货订单，我们就直接给客人取消订单，告诉客人已经退款，钱会在 2-3个工作日内到达他们银行卡账户。 D. 如果产品没有达到客人的期望，如果店里还有其他不错的产品可以满足客人这一需求的，可以推荐给客人，让他重新下单 E. 刚开始使用有问题，可以问一下客人意见，是否愿意换个新的重新尝试；使用了半年或者一年，给客人退一半的钱，看客人愿不愿意接受
退款--FBA订单一直显示pending
Dear XX, Thank you for your purchase with us. We sincerely apologize for the inconvenience. The item will be shipped by Amazon, who will take all responsible for all delivery issue. Could you please contact Amazon for help in time? It will help you solve the probem soonest. Please follow these steps to contact Amazon buyser service: Open Amazon website--sign in your account--click help--find your order If the problem cannot be solve in time, please contact us again, and we will take the further step. Thank you and your understanding will be highly appreciated. Best regards, XXX, Highway Techbuy

18封全面亚马逊站内信邮件实用模板

1.亚马逊卖家发货到达时间邮件模板Dear ___,Thank you so much for your great support on us.Usually it takes about 7-12 days for the item to reach you.Any question, feel free to contact us and we will reach you at the soonest. Best regards2. 回复买家询问物流情况的邮件模板Dear ___,Thanks for your message. Hope you are great.Sorry for disturbing you, we tracked your shipping. The package is now on the way to your place(it is now reaching your local post office).International shipping information may not update so prompt, usually it takes around 7-15 days for shipping. Could you please keep your patience and wait for a few more days? We will keep tracking for you, any news we will inform you asap.Your understanding will be highly appreciated.Best regards3.先填单,漏发货后，向客人解释的邮件模板Dear ___,Thank you so much for your great support and sorry for keeping you waiting.We checked the tracking information found there is no update information as you said. We will contact the post office to find out the problem.We wonder would you still want the item, if yes, inform us the size and we will resend you asap.If not, we will make you the full refund.Waiting for your reply.Any inconvenience hope your kind understanding.Best regards4. 产品发货后，客户提出要换货的回信邮件模板Dear ___,Thanks for contact with us.Sorry to tell you that the item have been dispatched, and we can't change it for you now .We knew you receive it and it is not suitable for you.To express our apologize, we provide few suggestion following by:1.We will arrange a suitable replacement for you for free2.We can refund full price for you.Which one do you prefer?Sorry for all inconvenience it led to.Looking forward to your reply.Sincerely,5. 亚马逊卖家邀feedback的邮件模板Dear----Thank you for your purchase! Order id_______________.I am writing to concern whether you have receive your item.Are you satisfied with our product and service.If you have any question with your order,please contact with us.We would try our best to solve it.If you are satisfied with our services, would you please give us a honor to share your feeling on the following link:Thanks in advance. We will really appreciate with it.Have a nice day!Best regards6. 买家要求退货，卖家回信邮件模板(自发货)Dear----Thank you for contacting us regarding your inquiry.We found your return request. Could I know the reason why you want to refund? Are there any issues of our product?If yes, could you sent the photo of the issues thus we can help you better and submit to QC.Will it be possible to give new one as a compensation?Or how about we make you a partial refund as a way to make up for this?Looking forward to your reply soon.Best regards7. 亚马逊客户退货的询问原因邮件模板Dear ---Thank you so much for your great support on us.So sorry for the inconvenience it caused.Could I know the reason why you return the item?Are there any issues of our product?If yes, could you sent the photo of the issues thus we can help you better and submit to QC.Waiting for your reply.Best regards8. 客户询问货物的tracking number的回信邮件模板Dear————,Thank you for contacting us regarding your inquiry.Orders are shipped within two days after they are placed. Usually, we are able to ship orders the next day. Weekend orders are shipped on the following Monday. Please allow 3-7 business days after shipment for delivery. You will receive a shipping confirmation email from Amazon when the shipping information has been uploaded. Your patience and understanding are greatly appreciated. If you have any other questions or concerns, feel free to contact us.Best regards9.索取Review模板Dear————,My name is X and I am the owner of [Your Amazon Store Name]. I want to personally thank you for being one of our customers!I noticed that your order was delivered recently. Product Ordered: XYour order: https:///gp/your ... ID%3D[insert customer's order # inside these brackets and delete brackets]I hope that you've had a chance to try the product. I want to make sure that you are 100% happy. If you have any issues, please reply to this email so I can make it right! (In fact, I love to hear from people who are enjoying my products, so I'd like to hear from you even if everything has gone smoothly!)If you are not satisfied with the product, please give us a chance to make it right! Respond to this email, and I will do whatever it takes to make you happy.We'd be honored to get your honest experience and suggestion of the product! https:///review/ ... es%23Thank you again for ordering from [Your Amazon Store Name]. We truly appreciate your business. We LOVE our customers and we will always be here if you need us.Wishing you the best,10.亚马逊的商品被跟卖，发警告信的邮件模板Dear “ B ”,It has come to our attention that “ B ” is using the " A " trademark without license or prior written authorization from " A "." A " holds federal trademark registrations in the United States. So “ B ”listings violate " A " trademark and intellectual property rights. You are also in breach of Amazon’s Participation Agreement.Therefore, we demand that you immediately remove all listings on in which “ B ”utilizes our trademarks and images protected by copyright.“ B ” currently has at least one listing on for products that utilize “A’s”trademarks and/or copyrights without authorization. See the following ASIN: B001234567 (写自己的 ASIN)" A " is the only entity authorized to provide authorization to sell its products on . Your listing constitutes a violation of " A's " trademark rights, copyrights, and Amazon’s Participation Agreement.“ B ” 's infringing listings must be removed immediately to prevent damage to " A " brand and lost sales.While " A " has many options available under this state. But we would prefer to resolve this matter amicably. Please confirm to us in writing within 24 hours, that you have:(1) Removed all of " A’s " trademarks and copyright material from your listings and any other website or public display you operate;(2) Removed all of " A’s " listings of products it claims to be associated with " A’s ", including but not limited to the ASINs listed aboveFailure to take action within 24 hours will force us to report this serious violation to the Amazon seller performance team. This is licensed products to as well, Amazon seller performance team will take such violations very seriously, possibly resulting in removal of your selling privileges on .Thank you for your attention to this matter. Please contact us if you have any questions.Legal on behalf of " A "11.邀请顾客成为老客户群邮件Dear_______,Thanks for your kindly support for 店铺名.To express our grateful, we want to invite you join in our “VIP team(自己取名)”Our VIP team member(自己取名)can experience our new product in advance and enjoy discount .Just contact us with order ID by contacting our email on attachment.(把邮箱放在附件上)We are waiting for your email.Have a good time.Best regards,12.买家不知道如何使用产品的回信邮件模板Dear————,Thank you for contacting us regarding your inquiry.We are really grateful with your question Thus we can realize our shortage of product listing.We will update our listing to perfect our product information.There is the latest instruction of our product .Please check the attachment for your reference.If you still have any question, please be free to contact with us.We will do our best to help you ASAP.Best regards,13.给买家补发自发货售后件的通知模板Dear————,Hope you are fine and doing well.We have already arrange the replacement to you for your reference.(产品具体参数)The tracking number is _______________, please click the attachment to get more detail .It will take 7-10 day to arrive your city because of the long distance.Thanks for your kindly understanding and support.If you still have any question, please be free to contact with us.We will do our best to help you ASAP.Best regards,14.差评跟进邮件(进度一)Dear————,How are you recently? Hope you and your family are good.We found your review for (产品).We are really sorry for the inconvenience it caused To express our apologize, we provide few suggestion following by:1.We will arrange a suitable replacement for you for free2.We will provide a claim code for you.3.Or refund allWhich one do you prefer?Looking forward to your reply soon.Best regards,15.差评跟进邮件(进度二)Dear————Hope you have a great time.I am writing to concern whether you have receive the replacement.If you still have any question with your order, please contact with us.We would try our best to solve it.If you are satisfied with our services, could you do me a big favor to upgrade the r eivew?The following link:————————————————————————————It is really important for me.We will really appreciate for it.Sincerely,16.客户订购多个产品，卖家发邮件确认产品订单Dear ——，Thank you so much for your great support on us.We have received your order of “XXXXXX”.We will work on your order asap, we just want to confirm the amount of the compass, did you order 10（数量） pcs?产品参数——————————————————If nothing is wrong, we will ship them asap.Best RegardsSeller’s name17.卖家发错地址Dear____，Thank you so much for your great support on us.What a big mistake we made!Sorry, but will you still want the items? If yes, we will resend you immediately and make you a partial refund , if not, we will make you the full refund.Waiting for your reply and hope your kind understanding.Best RegardsSeller’s name18.客户因订购的商品大小不合适导致退货Dear——，Thanks so much for your great support on 店铺名.So sorry for the inconvenience that the swimming suit（产品名） did not fit you.Will it be possible to give others as a gift? Or how about we make you a partial refund as a way to make up for this?Just suggestion, if you insist on returning it back, we will go to the further step.Waiting for your reply.Best Regards。

亚马逊邮件回复模板的基本格式

亚马逊邮件回复模板的基本格式
亚马逊邮件回复模板是电子商务领域中非常重要的一部分，能够帮助店家更好地处理客户反馈和问题。

以下是一份关于亚马逊邮件回复模板的基本格式。

一、问候语
1. 尊敬的客户（客户姓名）您好，非常感谢您选择我们的产品/服务。

2. 亲爱的顾客（顾客姓名），感谢您联系我们，以下是针对您的问题的解答。

二、感谢客户信任
1. 我们衷心感谢您对我们产品/服务的信任和支持。

2. 感谢您向我们反馈，我们将会认真对待并尽快解决您的问题。

三、解决问题内容
1. 对于您提出的关于订单/产品的问题，我们已经进行了核实并对问题进行了处理。

现在，我们向您说明具体情况。

2. 针对您的问题，我们已进行了详细的调查和处理，以下是我们的解决方案。

四、具体解决方案
1. 如果是物流问题：我们已经联系快递公司并催促送货，确保您尽快收到商品。

2. 如果是产品瑕疵：我们将为您办理退换货，或提供其他解决方案，确保您的满意度。

五、道歉和补偿（如果需要）
1. 如果因为我们的问题给您带来了不便，我们在这里向您道歉，并准备提供一定的补偿措施，以表达我们的诚意。

2. 我们对您的不满表示歉意，并将会为此事提供一定的补偿措施以弥补您的损失。

六、结尾语
1. 再次感谢您对我们的支持与理解，如还有任何问题或建议，敬请随时联系我们。

2. 如果您还有其他疑问或需求，请随时与我们联系，我们将竭诚为您服务。

七、客服签名
1. 祝您生活愉快，顺颂商祺！
2. 祝您工作顺利，期待您的再次光临！
以上是一份关于亚马逊邮件回复模板的基本格式，希望对您有所帮助。

封最全亚马逊站内信邮件模板

1.亚马逊卖家发货到达时间邮件模板Dear ___,Thank you so much for your great support on us.Usually it takes about 7-12 days for the item to reach you.Any question, feel free to contact us and we will reach you at the soonest. Best regards2. 回复买家询问物流情况的邮件模板Dear ___,Thanks for your message. Hope you are great.Sorry for disturbing you, we tracked your shipping. The package is now on the way to your place(it is now reaching your local post office).International shipping information may not update so prompt, usually it takes around 7-15 days for shipping. Could you please keep your patience and wait for a few more days? We will keep tracking for you, any news we will inform you asap.Your understanding will be highly appreciated.Best regards3.先填单,漏发货后，向客人解释的邮件模板Dear ___,Thank you so much for your great support and sorry for keeping you waiting.We checked the tracking information found there is no update information as you said. We will contact the post office to find out the problem.We wonder would you still want the item, if yes, inform us the size and we will resend you asap.If not, we will make you the full refund.Waiting for your reply.Any inconvenience hope your kind understanding.Best regards4. 产品发货后，客户提出要换货的回信邮件模板Dear ___,Thanks for contact with us.Sorry to tell you that the item have been dispatched, and we can't change it for you now .We knew you receive it and it is not suitable for you.To express our apologize, we provide few suggestion following by:1.We will arrange a suitable replacement for you for free2.We can refund full price for you.Which one do you prefer?Sorry for all inconvenience it led to.Looking forward to your reply.Sincerely,5. 亚马逊卖家邀feedback的邮件模板Dear----Thank you for your purchase! Order id_______________.I am writing to concern whether you have receive your item.Are you satisfied with our product and service.If you have any question with your order,please contact with us.We would try our best to solve it.If you are satisfied with our services, would you please give us a honor to share your feeling on the following link:Thanks in advance. We will really appreciate with it.Have a nice day!Best regards6. 买家要求退货，卖家回信邮件模板(自发货)Dear----Thank you for contacting us regarding your inquiry.We found your return request. Could I know the reason why you want to refund? Are there any issues of our product?If yes, could you sent the photo of the issues thus we can help you better and submit to QC.Will it be possible to give new one as a compensation?Or how about we make you a partial refund as a way to make up for this?Looking forward to your reply soon.Best regards7. 亚马逊客户退货的询问原因邮件模板Dear ---Thank you so much for your great support on us.So sorry for the inconvenience it caused.Could I know the reason why you return the item?Are there any issues of our product?If yes, could you sent the photo of the issues thus we can help you better and submit to QC.Waiting for your reply.Best regards8. 客户询问货物的tracking number的回信邮件模板Dear————,Thank you for contacting us regarding your inquiry.Orders are shipped within two days after they are placed. Usually, we are able to ship orders the next day. Weekend orders are shipped on the following Monday. Please allow 3-7 business days after shipment for delivery. You will receive a shipping confirmation email from Amazon when the shipping information has been uploaded. Your patience and understanding are greatly appreciated. If you have any other questions or concerns, feel free to contact us.Best regards9.索取Review模板Dear————,My name is X and I am the owner of [Your Amazon Store Name]. I want to personally thank you for being one of our customers!I noticed that your order was delivered recently. Product Ordered: XYour order: https:///gp/your ... ID%3D[insert customer's order # inside these brackets and delete brackets]I hope that you've had a chance to try the product. I want to make sure that you are 100% happy. If you have any issues, please reply to this email so I can make it right! (In fact, I love to hear from people who are enjoying my products, so I'd like to hear from you even if everything has gone smoothly!)If you are not satisfied with the product, please give us a chance to make it right! Respond to this email, and I will do whatever it takes to make you happy.We'd be honored to get your honest experience and suggestion of the product! https:///review/ ... es%23Thank you again for ordering from [Your Amazon Store Name]. We truly appreciate your business. We LOVE our customers and we will always be here if you need us.Wishing you the best,10.亚马逊的商品被跟卖，发警告信的邮件模板Dear “ B ”,It has come to our attention that “ B ” is using the " A " trademark without license or prior written authorization from " A "." A " holds federal trademark registrations in the United States. So “ B ”listings violate " A " trademark and intellectual property rights. You are also in breach of Amazon’s Participation Agreement.Therefore, we demand that you immediately remove all listings on in which “ B ”utilizes our trademarks and images protected by copyright.“ B ” currently has at least one listing on for products that utilize “A’s”trademarks and/or copyrights without authorization. See the following ASIN: B001234567 (写自己的 ASIN)" A " is the only entity authorized to provide authorization to sell its products on . Your listing constitutes a violation of " A's " trademark rights, copyrights, and Amazon’s Participation Agreement.“ B ” 's infringing listings must be removed immediately to prevent damage to " A " brand and lost sales.While " A " has many options available under this state. But we would prefer to resolve this matter amicably. Please confirm to us in writing within 24 hours, that you have:(1) Removed all of " A’s " trademarks and copyright material from your listings and any other website or public display you operate;(2) Removed all of " A’s " listings of products it claims to be associated with " A’s ", including but not limited to the ASINs listed aboveFailure to take action within 24 hours will force us to report this serious violation to the Amazon seller performance team. This is licensed products to as well, Amazon seller performance team will take such violations very seriously, possibly resulting in removal of your selling privileges on .Thank you for your attention to this matter. Please contact us if you have any questions.Legal on behalf of " A "11.邀请顾客成为老客户群邮件Dear_______,Thanks for your kindly support for 店铺名.To express our grateful, we want to invite you join in our “VIP team(自己取名)”Our VIP team member(自己取名)can experience our new product in advance and enjoy discount .Just contact us with order ID by contacting our email on attachment.(把邮箱放在附件上)We are waiting for your email.Have a good time.Best regards,12.买家不知道如何使用产品的回信邮件模板Dear————,Thank you for contacting us regarding your inquiry.We are really grateful with your question Thus we can realize our shortage of product listing.We will update our listing to perfect our product information.There is the latest instruction of our product .Please check the attachment for your reference.If you still have any question, please be free to contact with us.We will do our best to help you ASAP.Best regards,13.给买家补发自发货售后件的通知模板Dear————,Hope you are fine and doing well.We have already arrange the replacement to you for your reference.(产品具体参数)The tracking number is _______________, please click the attachment to get more detail .It will take 7-10 day to arrive your city because of the long distance.Thanks for your kindly understanding and support.If you still have any question, please be free to contact with us.We will do our best to help you ASAP.Best regards,14.差评跟进邮件(进度一)Dear————,How are you recently? Hope you and your family are good.We found your review for (产品).We are really sorry for the inconvenience it caused To express our apologize, we provide few suggestion following by:1.We will arrange a suitable replacement for you for free2.We will provide a claim code for you.3.Or refund allWhich one do you prefer?Looking forward to your reply soon.Best regards,15.差评跟进邮件(进度二)Dear————Hope you have a great time.I am writing to concern whether you have receive the replacement.If you still have any question with your order, please contact with us.We would try our best to solve it.If you are satisfied with our services, could you do me a big favor to upgrade the r eivew?The following link:————————————————————————————It is really important for me.We will really appreciate for it.Sincerely,16.客户订购多个产品，卖家发邮件确认产品订单Dear ——，Thank you so much for your great support on us.We have received your order of “XXXXXX”.We will work on your order asap, we just want to confirm the amount of the compass, did you order 10（数量） pcs?产品参数——————————————————If nothing is wrong, we will ship them asap.Best RegardsSeller’s name17.卖家发错地址Dear____，Thank you so much for your great support on us.What a big mistake we made!Sorry, but will you still want the items? If yes, we will resend you immediately and make you a partial refund , if not, we will make you the full refund.Waiting for your reply and hope your kind understanding.Best RegardsSeller’s name18.客户因订购的商品大小不合适导致退货Dear——，Thanks so much for your great support on 店铺名.So sorry for the inconvenience that the swimming suit（产品名） did not fit you.Will it be possible to give others as a gift? Or how about we make you a partial refund as a way to make up for this?Just suggestion, if you insist on returning it back, we will go to the further step.Waiting for your reply.Best Regards。