给客户报价后跟进的英文邮件如何写电子教案
史上最全订单跟进英文模板
史上最全订单跟进英文模板未付款订单怎么办？客户投诉质量问题如何沟通？物流速度太慢怎么让买家理解？如何让买家留好评？…小编为大家精心准备了很全面订单的回复模板，您可以找到各种情况下对海外买家的回复办法哦。
1. 未付款订单的催款模板。
（请根据您产品自身特点对描述内容进行修改）Dear xxxWe have got your order of XXXXXX。
But it seemsthat the order is still unpaid. If there’s anything I can help with the price,size, etc., please feel free to contact me. After the payment is confirmed, Iwill process the order and ship it out as soon as possible. Thanks!2. 查看到买家付款完成的订单后，给买家发送订单确认邮件并且告知预计发货时间Hi, xxx,Thank you for your payment for orders xxxxxxx. We will be dispatching these itemswithin the next 3 days. If you have any questions or problems, contact usdirectly for help.3. 填写了发货通知后告知买家当前状况，（订单号、发货单号、运输方式和发货日期）Hello, xxx,We are happy to tell you we have dispatched your order! You can track itsprogress with the following tracking number: xxxxxx You can also track the delivery of your order yourself here: .It usually takes about 30 days for your order arrive, but as this is theshopping season, the logistics companies are very busy and some orders may takeslightly longer to arrive.If you have any questions or problems, contact us directly for help.4. 超过5天还未更新物流信息，让买家再等待Dear xxx,As we all know, it’s the busiest part of the shopping season and the logisticscompanies are running at maximum capacity.Your delivery information has not been updated yet, but don’t worry- we will let you know as soon as an update is available.Thank you for your patience!5. 货物退回，换物流方式重新给买家发货，并延长收货时间Hello, xxx,Due to the overwhelming demand for logistics this shopping season, the originaldispatch has failed.Don’t worry! We have already dispatched your orderwith a different logistics company. You can track the new delivery of yourorder here: .We have also extended the time period for you to confirm delivery.If you have any questions or problems, contact us directly for help.6. 长时间在途，确认是否收到货物，减少买家未收到的担忧Hello, xxx,If you haven’t received your order yet, please don’t worry. We just checked the tracking information and it’s on its way!Don’t worry about your money or your purchase either – if you do not receive your package, we will resend your order, oryou can apply for a full refund.If you have any questions or problems, contact us directly for help.7. 距离确认收货超时还有1周，依然未妥投，告知买家物流的大致情况，并且告知买家会给他延长收货时间，请买家不要提交纠纷Hello, xxx,We have checked the tracking information and found your package is still intransit. This is due to the overwhelming demand for logistics this shoppingseason.We have also extended the time period for you to confirm delivery.If you have any questions or problems, please contact us directly forassistance, rather than submitting a refund request. We aim to solve allproblems as quickly as possible!Thanks!8. 客户投诉产品质量有问题(表示歉意，并愿意配合解决问题，承诺下次购买能给予折扣)，请根据订单实际情况进行更改。
14套跟进客户英文模板强势来袭~拿走不谢！
14套跟进客户英文模板强势来袭~拿走不谢！今天为大家精心准备了史上最全的订单跟进英文模板！模板还真不是万能的，请灵活运用~01未付款订单的催款模板（根据产品的自身特点对描述内容进行修改）Dear xxx,We have got your order of XXXXXX.But it seems that the order is still unpaid. If there’s anything I can help with the price,size, etc. please feel free to contact me.After the payment is confirmed, I will process the order and ship it out as soon as possible.Thanks!02查看到买家付款完成的订单后，给买家发送订单确认邮件，并且告知预计发货时间Hi, xxx,Thank you for your payment for orders xxxxxxx.We will be dispatching these items within the next 3 days.If you have any questions or problems,contact us directly for help.03填写了发货通知后告知买家当前状况（订单号、发货单号、运输方式和发货日期）Hello, xxx,We are happy to tell you we have dispatched your order! You can track its progress with the following tracking number:xxxxxx.You can also track the delivery of your order yourself here: . It usually takes about 30 days for your orderarrive, but as this is the shopping season, the logistics companies are very busy and some orders may takes lightly longer to arrive.If you have any questions or problems, contact us directly for help.04超过5天还未更新物流信息，让买家再等待Dear xxx,As we all know, it’s the busiest part of the shopping season and the logistics companies are running at maximum capacity.Your delivery information has not been updated yet, but don’t worry- we will let you know as soon as an update is available.Thank you for your patience!05货物退回，换物流方式重新给买家发货，并延长收货时间Hello, xxx,Due to the overwhelming demand for logistics this shopping season, the original dispatch has failed.Don’t worry! We have already dispatched your order with a different logistics company. You can track the new delivery of your order here:.We have also extended the time period for you to confirm delivery.If you have any questions or problems, contact us directly for help.06长时间在途，确认是否收到货物，减少买家未收到的担忧Hello, xxx,If you haven’t received your order yet, please don’t worry. We just checked the tracking information and it’s on its way!Don’t worry about your money or your purchase either if you do not receive your package, we will resend your order, or you can apply for a full refund.If you have any questions or problems, contact us directly for help.07距离确认收货超时还有1周，依然未妥投，告知买家物流的大致情况，并且告知买家会给他延长收货时间，请买家不要提交纠纷Hello, xxx,We have checked the tracking information and found your package is still intransit. This is due tothe over whelming demand for logistics this shopping season. We have also extended the time period for you to confirm delivery.If you have any questions or problems, please contact us directly for assistance, rather than submitting a refund request. We aim to solve all problems as quickly as possible!Thanks!08客户投诉产品质量有问题(表示歉意，并愿意配合解决问题，承诺下次购买能给予折扣)，请根据订单实际情况进行更改Dear xxx，I am very sorry to hear about that. Since I did carefully check the order and the package to make sure everything was in good condition? Before shipping it out, I suppose that the damage might have happened during the transportation.But I’m still very sorry for the inconvenience this has brought you. I guarantee that I will give you more discounts to make this up next time you buy from us.Thanks for your understanding.09货物断货，推荐类似产品（建议大家及时把断货的商品下架）Dear xxx,We are very sorry that item you ordered is out of stock at the moment. I will contact the factory to see when it will be available again. I would like to recommend some other items of similar styles. Hope you like them too. You can click on the following link to check them out XXXXXX. If there’s anything I can help with, please feel free to contact us.Thanks!10折扣产品推荐Dear xxx,Thanks for your message. Well, if you buy both of the XXXX items, we can offer you a XXX %discount. Once we confirm your payment, we will ship out the items for you in time. Please feel free to contact us if you have any further questions.Thanks & Best regards!11买家议价（填写希望买家购买的件数和您所能提供的折扣）Dear xxx,Thank you for taking interests in our item. I’m afraid we can’t offer you that low price you bargained as the price we offer has been carefully calculated and our profit margin is already very limited. However, we can offer you a XXX %discount if you purchase more than XXXX pieces in one order. If you have any further questions, please let me know.Thanks!12向买家推荐新品(圣诞节/新年等节日畅销产品推荐)Dear xxx,As Christmas/New year/…… is coming, we found XXXXXXXXXX has a large potential market. Many customers are buying them for resale on eBay or in their retail stores because of its high profit margin. We have a large stock of XXXXXXXX. Please click the following link to check them out XXXXXXXXXX. If you order more than 10 pieces in one order, you can enjoy a wholesale price of XXX.Thanks.13货物在海关Hello, xxx,We have checked the tracking information and found your package has now arrived at your country’s customs agency. Please let us know as soon as your order arrives at your delivery address. If your package experiences any delays at customs, please contact them tore solve any problems.Thanks!14货物已经处于签收状态，提醒买家确认收货Hello, xxx,The tracking information shows that you have received your order! Please make sure your items have arrived in good condition and then confirm satisfactory delivery. If you have any questions or problems, please contact us directly for assistance, rather than submitting a refund request. We aim to solve all problems as quickly as possible!Thanks!*本文内容来自外贸壹麦田，由邦阅编辑整理。
给客户报价后跟进的英文邮件如何写
给客户报价后跟进的英文邮件如何写Subject: Follow-up on Quotation for our Valued ClientDear [Client's Name],I hope this email finds you well. I am reaching out to follow up on the quotation we recently provided you with. I understand that making a decision can be a process, and I am here to assist you in any way possible to ensure your satisfaction.Firstly, I would like to express my gratitude for considering our company for your [product/service] needs. We highly value your business and are committed to delivering high-quality products/services along with excellent customer service.As a reminder, the details of the quotation are as follows:- Quotation Reference Number: [Reference Number]- Date of Quotation: [Date]- Validity of Quotation: [Validity Period]I would like to confirm that the provided quotation includes the full breakdown of costs, including pricing for [specific items/services], as discussed earlier. Additionally, if there are any specific customization or additional requirements, please let me know, and I will be more than happy to assist you further.I understand that price is an important factor in your decision-making process. Should you have any concerns regarding the pricing or if yourequire further negotiation, please don't hesitate to reach out. We have various options available to explore and find a suitable solution that meets your budget and requirements.Furthermore, our company would like to emphasize the key benefits of choosing our products/services. These include:1. Quality: Our products/services are known for their exceptional quality and durability. We use only the finest materials and uphold rigorous quality control standards to provide you with products/services that exceed your expectations.2. Reliability: We have a proven track record of delivering on our promises. Our team of skilled professionals is committed to ensuring timely delivery and meeting project deadlines.3. Customer Service: We pride ourselves on providing excellent customer service throughout the entire process. Our dedicated team is readily available to address any questions or concerns you may have.Thank you once again for considering our quotation. We genuinely value your business and would appreciate the opportunity to serve you. If you have any further queries or require additional information, please do not hesitate to reach out to me directly. I will be more than happy to assist you.Looking forward to the possibility of working together, I remain.Sincerely,[Your Name][Your Position][Company Name] [Contact Information]。
给客户报价后跟进的英文邮件如何写
网友常用标签（共0个）：
在平时商务往来中，本人发现很多客户在对公司某个产品价格询盘后，我及时给予报价，但是报价后就一直没有客户的反应，没有见有订单。像这种情况下，作为一个销售人员，应该如何处理呢？应该写什么内容的邮件去给客户以求进一步跟进呢？应该在发出报价后几天内发出邮件比较合适呢?针对这些问题，本人提出以下三个解决方法，如果哪位网友有更好地办法，不妨拿出来让大家一起参考。
到纽约的一天只有一班。
17Sorry,theyarealreadyfull.
抱歉，全部满了。
18I’dliketoreserveaseattoNewYork.?
我要预订一个座位去纽约。
19TheflightnumberisAK708onSeptember5th.
班机号码是9月5日AK708。
20There’satenthirtyflightinthemorning.
去上海的单程票多少钱？
49Whenwouldyouliketoreturn?
你打算什么时候回来/去？
50Doyouhaveanyticketsavailableforthatdate?
你们有那天的票吗？
剑桥BEC考试（BusinessEnglishCertificates）是为英语学习者提供的国际商务语言资格证书考试，它注重考查考生在实际工作环境中用英语解决问题的能力。BEC考试适用于不同职业背景的考生，并对考生的学习深造以及求职应聘具有实用价值。
5I’dliketositinthefrontoftheplane.
你必须在中央车站换车。
41Howlongareyougoingtostayhere?
你要在这里停留多久？
跟进客户回复邮件 英语范文
跟进客户回复邮件英语范文Subject: Follow-Up on Your Recent Inquiry.Dear [Customer Name],。
I hope this email finds you well.I am writing to follow up on the inquiry you made regarding [product/service] on [date]. I understand that you are interested in [specific details of inquiry], and I would be happy to provide you with more information.To ensure that I can tailor my response to your specific needs, I would appreciate it if you could provide me with the following additional details:Your current usage of [product/service]The specific challenges or pain points you are experiencing.Your desired outcomes or goals.Once I have a better understanding of your situation, I can provide you with a more comprehensive proposal that outlines how our [product/service] can address yourspecific challenges and help you achieve your business objectives.In addition to the information above, I would also be happy to schedule a call or online demonstration to discuss your needs in more detail. Please let me know if you are interested in this option, and we can find a mutually convenient time.I am committed to providing you with the best possible customer experience. Please do not hesitate to contact meif you have any questions or require any further assistance.Thank you for your interest in [product/service]. Ilook forward to hearing from you soon.Sincerely,。
外贸跟单邮件范文
外贸跟单邮件范文一、订单确认后的跟进邮件（初次跟进生产进度）主题：Regarding your order [订单号] Production update。
Dear [客户名字],Hope this email finds you well! I just wanted to give you a quick heads up on the progress of your order [订单号].Our production team is like a well oiled machine, and they've already started working on your order. Right now, they're gathering all the materials, which is a bit like a chef collecting all the ingredients before cooking up a delicious meal.We expect to complete the production process within [X] days. But don't worry, if there are any hiccups along the way, I'll be the first to let you know.In the meantime, if you have any questions or special requests, just shoot me an email or give me a call. I'm here to make sure everything goes smoothly for you.Best regards,[你的名字][你的公司名称]二、货物即将完成生产，通知客户安排运输相关事宜。
跟进邮件示范
BR
Enclosed is the E-catalog of Kington, pls kindly chk! If there is any item you are in need of, pls contact me! I’ll be more than pleasure to offer the information you want.
Our products and quotation had updated. Would u pls chk our new quotation with new items in attachments? If have any questions, pls contact me freely.
Attached with xx and xx for your reference and pls have a try in your market if possible.
BR
告知客户价目表的调整
Dear xxx,
How are u? Long time no contact and hope everything goes well with u.
Thanks...
I am of service at any time!
BR
待客户在目录表中发现适合他们市场的产品
Hello, my friends,
Have u received and chked the E-catalog send in my last email? Hope they are workable for your market! If you find some product really attractive to you, pls feel free to contact me. We are more than pleasure to offer u with more information you want.
给客户报价后跟进的英文邮件如何写42791
给客户报价后跟进的英文邮件如何写在平时商务往来中，本人发现很多客户在对公司某个产品价格询盘后，我及时给予报价，但是报价后就一直没有客户的反应，没有见有订单。
像这种情况下，作为一个销售人员，应该如何处理呢？应该写什么内容的邮件去给客户以求进一步跟进呢？应该在发出报价后几天内发出邮件比较合适呢?针对这些问题，本人提出以下三个解决方法，如果哪位网友有更好地办法，不妨拿出来让大家一起参考。
回复A：直接去函敦促Dear 人名,Wish everything well with you and your esteemed company !We are in receipt of your letter dated Aug 10 , and as requested was expressed you 3 catalogues for our refrigeration goods . We hope they will reach you in due course and will help you in making your selection .Wish we will promote business as well as friendship!Best wishes !Aaron回复B：先写邮件问清情况。
本人觉得先写邮件问清情况，简单的询问，如HAVE YOU RECEIVED MY P/I, IS THERE ANY QUESTION OR PROBLEM WITH YOU?再问何时开L/C 或汇订金过来.....如客户没回复，那你应该(很有必要)打个电话过去问清情况。
是价格问题还是临时发生改变?客户是中间商，还在等最终客户的确认？还是其它问题？然后根据情况做一些措施看能否挽回这一张订单。
Dear Sir,Good morning! Hope you have got a wonderful weekend!For several days no news from you, my friend. Now I am writing for reminding you about our offer for item of **** dated ****** according to your relative inquiry. Have you got (or checked) the prices or not?( You can add some words to introduce your advantage of your product or something else to attract the customer). Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on severice of you in near future.Looking forward to your prompt response,Thanks and best regards,Yours FaithfullyAaron回复C：如果仍然没有回音的话，可以在一、两个月后再写一封信。
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给客户报价后跟进的英文邮件如何写网友常用标签（共0个）：在平时商务往来中，本人发现很多客户在对公司某个产品价格询盘后，我及时给予报价，但是报价后就一直没有客户的反应，没有见有订单。
像这种情况下，作为一个销售人员，应该如何处理呢？应该写什么内容的邮件去给客户以求进一步跟进呢？应该在发出报价后几天内发出邮件比较合适呢? 针对这些问题，本人提出以下三个解决方法，如果哪位网友有更好地办法，不妨拿出来让大家一起参考。
回复A：直接去函敦促Dear Hugo Chu,Wish everything well with you and your esteemed company !We are in receipt of your letter dated Aug 10 , and as requested was expressed you 3 catalogues for our refrigeration goods . We hope they will reach you in due course and will help you in making your selection .Wish we will promote business as well as friendship!Best wishes !Aaron回复B：先写邮件问清情况。
本人觉得先写邮件问清情况，简单的询问，如HAVE YOU RECEIVED MY P/I, IS THERE ANY QUESTION OR PROBLEM WITH YOU? 再问何时开L/C 或汇订金过来.....如客户没回复，那你应该(很有必要)打个电话过去问清情况。
是价格问题还是临时发生改变? 客户是中间商，还在等最终客户的确认？还是其它问题？然后根据情况做一些措施看能否挽回这一张订单。
Dear Sir,Good morning! Hope you have got a wonderful weekend!For several days no news from you, my friend. Now I am writing for reminding you about our offer for item of **** dated ** ** ** according to your relative inquiry. Have you got (or checked) the prices or not? ( You can add some words to introduce your advantage of your product or something else to attract the customer). Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on severice of you in near future.Looking forward to your prompt response,Thanks and best regards,Yours FaithfullyAaron回复C：如果仍然没有回音的话，可以在一、两个月后再写一封信。
Dear Sir,Now I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with comptetitive prices as per your request.By the way, how about your order (or business) with item ***? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other.Thanks and best regards,Aaron商务书信中必不可少的组成部分网友常用标签（共0个）：requisite components in business letters商务书信中必不可少的成分with the exception of the simplified and functional letter formats, business letters are always composed of the following elements:除了简单书信格式和功能书信格式以外，商业书信通常由下列成分组成：1. letterhead 信头2. dateline 日期3. inside address 信内地址courtesy title 礼貌的称呼organization title 组织名称4. salutation 招呼语5. body of the letter 正文6. signature block 签名块complimentary close 信尾客套话hand-written signature and signature identification 手写体签名和签名7. i.e.d. blockinitials 写信人和收信人名字的首字母enclosures 附件distribution list 副本或电子档副本剑桥BEC考试常用精选句型100句1网友常用标签（共0个）：剑桥BEC考试（Business English Certificates）是为英语学习者提供的国际商务语言资格证书考试，它注重考查考生在实际工作环境中用英语解决问题的能力。
BEC考试适用于不同职业背景的考生，并对考生的学习深造以及求职应聘具有实用价值。
BEC考试包括BEC初级（BEC Preliminary ）、中级（BEC Vantage ）及高级（BEC Higher），考试都是由阅读、写作、听力、口试四部分内容组成。
为帮助大家更好准备BEC口语考试，现为你们提供100句常用英语精选句型。
推荐：BEC考试最新详细介绍篇1 I want a package deal including airfare and hotel.我需要一个成套服务，包括机票和住宿2 I’d like to change this ticket to the first class.我想把这张票换成头等车。
3 I’d like to reserve a sleeper to Chicago.我要预订去芝加哥的卧铺。
4 I won’t check this baggage这件行李我不托运。
5 I’d like to sit in the front of the plane.我要坐在飞机前部。
6 I missed my train.我未赶上火车。
7 I haven’t nothing to declare.我没有要申报的东西。
8 It’s all personal effects.这些东西都是我私人用的。
9 I’ll pick up ticket at the airport counter.我会在机场柜台拿机票。
10 I’d like two seats on today’s Northwest Flight 7 to Detroit, please. 我想订两张今天西北航空公司7班次到底特律的机票。
11 We waited for John in the lobby of the airport.我们在机场的大厅里等约翰。
12 I’d like to buy an excursion pass instead.我要买一张优待票代替。
13 I’d like a refund on this ticket.我要退这张票。
14 I’d like to have a seat by the window.我要一个靠窗的座位。
15 You have to change at Chicago Station.你必须要在芝加哥站转车。
16 We have only one a day for New York.到纽约的一天只有一班。
17 Sorry, they are already full.抱歉，全部满了。
18 I’d like to reserve a seat to New York.我要预订一个座位去纽约。
19 The flight number is AK708 on September 5th.班机号码是9月5日AK708。
20 There’s a ten thirty flight in the morning.早上10点半有班机。
21 I’m looking for my baggage。
我正在找我的行李。
22 I’d like to make a reservation我想预订。
23 The sooner, the better.越快越好。
24 I’d like to change my reservation.我想变更一下我的预订。
25 I’d like to reconfirm my flight from London to Tokyo.我要再确认一下我从伦敦到东京的班机。
26 My reservation number is 2991.我的预订号码是2991。
27 I made a reservation in Tokyo.我在东京预订的。
28 I made reservations yesterday.我昨天预订的。
29 I want to reserve a seat from Los Angeles to Tokyo. 我要预订一张从洛杉矶到东京的机票。
30 I always have a big wash to do on Saturdays.我星期六总是有一大堆的衣物要洗。
31 The laundry is not dry enough.衣服还没干。
32 I put too much detergent in the washer.我在洗衣机里放了太多的洗衣粉。
33 This stain is really stubborn.这污垢去不掉。
34 I did three loads of wash today.我今天洗了三次衣服。