采购与供应链管理复习题最终版

采购与供应链管理复习题最终版1.Supply management供应管理：is a strategic approach to planning for and acquiring theorgan ization’s current and future needs through effectively managing the supply base, utilizing a process orientation in conjunction with cross-functional teams to achieve the organizational mission.82. purchasing process采购流程：a world-class purchasing staff must continuously work to improve theefficiency and effectiveness.383.Integration整合:the process of incorporating or bringing together different groups, functions, ororganizations, either formally or informally, physically or by information technology, to work jointly and often concurrently on a common business-related assignment or purpose. 114？4. Cross-Functional Teams跨功能小组: consist of personnel from different functions and, increasingly,suppliers, brought together to achieve supply management or supply chain-related tasks.1275.Decentralized purchasing:164？分散采购Purchasing authority for the majority of purchase expenditures is at the divisional, business unit, or site level, thena firm has a more decentralized decision-making authority.6. Centralized purchasing structures: 164？集中采购的结构7. Commodity strategy商品战略:These strategies specify howa group tasked with developing thestrategy for the specific commodity being purchased will achieve goals that in turn will support the supply management, business unit, and ultimately corporate-level strategies. 1928. Supplier quality供应商质量: represents the ability to meet or exceed current and future customerexpectations or requirements within critical performance areas on a consistent basis. 2741.Telling the Objectives of Purchasing Function. 告诉采购职能的目标。

目录2.What is the element of Supplier Relations Policy? 供应商关系的因素是什么98①This policy often describes a number of principles that support positive relationships, including the following:②Treating suppliers fairly and with integrity③Supporting and developing those suppliers that work to improve quality ,delivery, cost, or other performance criteria④Providing prompt payment to suppliers⑤Encouraging suppliers to submit innovative ideas with joint sharing of benefits⑥Developing open communication channels⑦Informing suppliers as to why they did not rece ive a purchase contract⑧Establishing a fair process to award purchase contracts3. What are the characteristics of a Collaborative Buyer-Supplier Relationship?一个买家和供应商合作关系的特点是什么①One or a limited number of suppliers for each purchased item or family of items.②A win-win approach to reward sharing.③Joint effort to reward supplier performance across all critical performance areas.④Open exchange of information.⑤A credible commitment to work together during difficulttimes.⑥A commitment to quality, defect-free products having design specifications that are manufacturableand that the supplier’s process is capable of producing.4. What are the characteristics of leverage Commodity? And, tell the category strategy and tactics for aleverage Commodity.Characteristics: (1) High expenditures, commodity items(2) Large marketplace capacity, ample inventories(3) Many alternate products and services(4) Many qualified sources of supply(5) Market/price sensitiveCategory strategy: Maximize commercial advantageTactics: Concentrate business maintain competition5. What are the characteristics of bottleneck Commodity? And, tell the category strategy and tactics fora bottleneck Commodity.Characteristic: (1) Complex specifications requiring complex manufacturing or service process(2) Few alternate productions/ sources of supply(3) Big impact on operations/ maintenance(4) New technology or untested processCategory strategy: Simplify acquisition processTactics: Increase role of systems reduce buying effort6. What are the benefits of Cross-functional Team? 跨职能团队的好处是什么1)Reduced time to complete a task2)Increased innovation3)Join ownership of decisions4)Enhanced communication between function ororganization5)Realizing synergies by combining individuals and functions6)Better identification and resolution of problems7)The need to build internal relationships through teams7. Tell the Characteristics of an effective supplier survey.一个有效的供应商调查的特点1)The survey should be comprehensive and include the performance categories considered important to the evaluation and selection process.2)The survey process should be as objective as possible.3)The items and the measurement scales are reliable.4) A sound supplier survey id flexibility.5)An effective survey is that it is mathematically straightforward.8. What are the eight key principles of TQM perspective? 全面质量管理的观点八个关键原则是什么？1)Define quality in terms of customers and their requirement.2)Pursue quality at source.3)Stress objective rather than subjective analysis.4)Emphasize prevention rather than detection of defects.5)Focus on process rather than output.6)Strive for zero defects.7)Establish continuous improvement as a way of life.8)Make quality everyone’s responsibility.判断对错( )1. Sophisticated customers, both industrial and consumer, no longer talk about price increases; they demand price reductions.( )2. The objectives of a world-class purchasing organizationdo not need to move far beyond the traditional belief that purchasing’s primary role is to obtai n goods and services in response to internal needs.( )3. Because the links between operations and supply management have been so close, it is not unusual for supply management to report directly to operations( )4. In general, the more important the commodity, the less likely that cross-functional members and user groups will be involved.( )5.Buyers do not need to consider a supplier’s ability to comply with environmental regulations as a condition for selection.（)6.Many firms are now co-locating supply management personnel directly at operations locations so supply management can respond quickly to operations’ needs.( )7. Purchasing never analyzes whether a new or existing purchase requirement should be internally or externally sourced.( )8. As a strategic planning tool, a SWOT analysis can provide insight with limited data.( )9. A major source of information comes from current or existing suppliers.( )10.Part of supply management’s role in supplier quality management involves being a good customer to its suppliers.。