酒店面试中会遇到的一些常规问题中英文
酒店面试问题及回答【7篇】
酒店面试问题及回答【7篇】酒店面试常见的英语问题分享给大家，希望能祝大家一臂之力。
牛牛范文为您精心收集了7篇酒店面试问题及回答，我们不妨阅读一下，看看是否能有一点抛砖引玉的作用。
酒店英语面试常见问题篇一Work experience is the type of workyou've done in the past. If you haven't started working yet you can say"Right now I'm still a sstudent." or "I'm a recent grad andIhaven't started working yet." In the second sentence, "recentgrad" is short for "recent graduate" and means that you havejust finished school.请告诉我你过去的工作经验，工作经验就是你过去所做的工作。
如果尚未开始工作，就可以回答“Right now I'mstill a student.”（现在我还是个学生。
）或者说“I'm a recentgrad and I haven't started working yet.”（我刚刚毕业，还没有开始工作。
）“recent grad”是“recent graduate”的缩写，意思是刚刚毕业。
Second One:What's your greatest weakness?This is apopular question that western employers like to ask to make candidates nervous!In fact, they ask this to know how you respond to a difficult question. Youshouldn't answer by telling your greatest weakness since you might not get thejob! Instead, you can tell them something that isn't directly related to thejob position.你最大的缺点是什么？西方老板特别爱问这个问题，让面试者感到很紧张。
酒店英语面试问题及答案 (菁选(最新8篇)
酒店英语面试问题及答案(菁选（最新8篇）酒店英语面试常见问题篇一1、你喜欢和什么样的人/经理一起工作？What kind of people/manager do you like to work with?这个问题主要是看你能否融入这个团队，同时，你喜欢一起工作的人通常往往是你本身性格的一个折射，意思就是你喜欢一起工作的人往往性格和你相似，所以这个时候面试人也想要知道你是如何看自己。
如果你面试国际性的酒店，往往可以说I like working with people who are open-minded, active and easy-going（这只是一个例子），也可以按照自己的性格以及你面试的岗位回答。
2、如果我酒店雇用你，你觉得可以为酒店带来什么样的贡献？What kind of value/contribution will you bring in if you join our hotel?可以大胆谈谈自己的优势，尤其是根据自己的经验。
可以说：If I get chance to join XXX hotel, I believe that my rich experiences in XXX（擅长的方面）can bring extra value to XXX hotel. Because/Since.（因为。
谈自己以前的经历）。
这个问题的关键是你能说出个一二来，而且面试官想要知道你是否知道自己的优势在哪。
3、How would you handle difficult or fussy customers?你是如何应对麻烦或者挑剔的客人的？这个问题算是酒店面试最常见问题之一了。
其实关于应对挑剔麻烦的客人，你的`回答可以遵循以下6个关键词来组织自己的语言，然后还可以举一个以前发生过的例子，来证明你指导如何应对麻烦和挑剔的客人。
*Respect/尊重*Empathy/同理心，站在客人的角度思考(I will put myself in the customer#39;s shoes, and try to see the situation from his/her perspective)*Listen/倾听*Identify the problem/找出问题*Avoid blame/避免责备*Resolve the problem/解决问题4、Would you describe yourself as more of a leader or more of a follower?你觉得自己是个领导者还是一个追随者？不要被问题给限制了。
酒店英语求职面试问答(最全)
酒店英语求职面试问答面试官：Interviewer(R)面试者：Interviewee(E)1. R:Tell me about yourself ?/Could you introduce yourself in English? 可以用英语介绍一下你自己吗？E:Good morning sir/madam. It is honor to meet you here and I really appreciate you offer me a chance of interview.Now let me introduce myself . My name is XXX , XXX is my hometown . I am a honest ,responsible and friendly person. I graduate from XXX University in 2012. My major is hotel management. I had a part-time job in Kempinski Hotel Beijing as a bellboy . I learned much when I got along with customers. So I like this kind of field very much and take it as my career.I am proud of applying for this job. If you give me a opportunity ,you will see my good performance at work. Finally ,I wish our hotel becomes the best one among this industry . Thank you for your time.早上好，先生／女士。
酒店英语面试问题
酒店英语面试问题(总3页)--本页仅作为文档封面，使用时请直接删除即可----内页可以根据需求调整合适字体及大小--酒店英语面试问题这是一篇由网络搜集整理的关于酒店英语面试问题的文档，希望对你能有帮助。
1、能用英语自我介绍吗?Could you introduce yourself in english/Why don't you start with telling us about yourself2、您是如何培训本部门员工的?How do you train the staff in your department?3、如果酒店正式录取您，您上班第一件事是做什么?If you get this role , what will you do firstly?4、请画出西餐banquet流程图.Please illustrate the procedure of western restaurant banquet.5、您如何理解服务行业的“服务意识”How do you unde rstand the “service consciousness” in service industry?6、您是如何理解职业道德的?How do you understand the morality of career?7、请举例您在工作中遇到的困难的`事，而您是如何克服的?Could you give me an example of the difficulty you met at work And how did you deal with it8、您对您以前的直属领导有何看法?How do you like your senior leader that you reported to directly?9、我们酒店的价值观是什么?Do you know our hotel value?10、您对自己未来五年内的职业生涯计划是什么?What is your career plan in next 5 years?11、业余时间里，你喜欢做什么?What do you like to do when you are not working?12、你是如何处理客户的负面反馈/投诉的?How do you handle negative feedback from customers?13、你喜欢喝什么样的人/经理一起工作?What kind of people/manager do you like to work with?14、你最喜欢你工作的哪部分最不喜欢哪部分What is your favorite part at your job and what is least part15、如果我酒店雇用你，你觉得可以为酒店带来什么样的贡献? What kind of value/contribution will you bring in if you join our hotel?16、你开始投入找工作的时间有多久了?How long have you been looking for new job?17、你是怎么知道我们招聘这个职位的呢?How did you know our job opening?18、除了工资，还有什么福利最吸引你?Besides the salary, what kind of benefits attract you mostly?19、你觉得你有什么需要提高的吗?Is there anything you think that you can improve(Weakness问题)20、在你眼里，好的经理/服务员/接待员应该是什么样的?In your opinion, what is a good manager/waiter/recepionist supposed to be?。
酒店面试经典问题（中英文）[本站推荐]
![酒店面试经典问题（中英文）[本站推荐]](https://img.taocdn.com/s3/m/b161605f59fafab069dc5022aaea998fcc2240e1.png)
酒店面试经典问题（中英文）[本站推荐]第一篇：酒店面试经典问题(中英文)[本站推荐]酒店面试经典问题1、您认为您的岗位职责有哪些?What do you think of your responsibility for this job?2、您的英语水平如何?How do you like the level of your English skill?3、能用英语自我介绍吗?Could you introduce yourself in English?4、您是如何培训本部门员工的?How do you train the staff of your department?5、如果酒店正式录取您，您上班第一件事是做什么?If you are employ by the hotel , what will you do firstly?6、请画出西餐banquet流程图.Please illustrate the procedure of western restaurant banquet.7、您如何理解服务行业的“服务意识”?How do you comprehend the “service consciousness” of service trade?8、您是如何理解职业道德的?How do you perceive the morality of career?9、请举例您在工作中遇到的几件困难，而您是如何克服的?Could you list some difficulties during your work? And how did you conquer them?10、您对您以前的直属领导有何看法?How do you like your senior leader who led you directly before?11、您的人生观是什么?What is your philosophy?12、您对自己未来五个的计划是什么?What are the five plans for yourself in the future?13、您都用业余时间学习些什么?What are you studying in your spare time?14、你的期望待遇是什么?What kind of treatment do you expect?15、请介绍你的家庭。
酒店英语面试问题汇总
酒店英语面试问题酒店英语面试问题汇总去酒店面试会遇到什么问题呢?下面是yjbys整理的关于酒店英语面试问题，欢迎阅读参考!Why did you leave (are you leaving) your job?为什么你要离职?What can you do for us that other candidates can’t? / What makes you unique?你与众不同的.地方在哪里?What are your biggest accomplishments/achievement?你最大的成就是什么?What was the biggest mistake you have ever made?你犯过最大的错误是什么?Can you work under pressure?你可以在压力下工作吗?Do you prefer working with others or alone?你喜欢和别人一起工作还是独自工作?How would you handle difficult or fussy customers?你是如何应对麻烦或者挑剔的客人的?Have you been a customer at our restaurants, and how was your experience?你来过我们餐厅吃饭吗?你觉得怎么样?Are you familiar with our menu and beverage offerings?你对我们的菜单和饮品熟悉吗?Describe a situation where you had a dissatisfied customer and you solved their problem. What did you learn from it?描述一下你曾经遇到过的一个很不满的客人，你是如何解决的?并且说说你从中学到了什么?Would you describe yourself as more of a leader or more ofa follower?你觉得自己是个领导者还是一个追随者?Why should we hire you?为什么我们要聘用你?What are your goals?你的目标是什么?When were you most satisfied in your job?你什么时候对你的工作最满意?What are three positive things your last boss would say about you?你的前任上司给过你哪三个积极的评价?Why do you want to work here?你为什么想在这里工作?If you were an animal, which one would you be?如果你可以做一个动物，你想做哪个动物?。
酒店英语面试常见问题及回答
酒店英语面试常见问题及答复参加大酒店的面试，我们一定要掌握一定的英文听说能力。
以下是精心准备的酒店英语面试常见问题及答复，大家可以参考以下内容哦！Q： Can you sell yourself in two minutes? Go for it. (你能在两分钟内自我推荐吗?大胆试试吧!)A： With my qualifications and experience, I feel I am hardworking, responsible and diligent in any project I undertake. Your organization could benefit from my analytical and interpersonal skills.(依我的资格和经历，我觉得我对所从事的每一个工程都很努力、负责、勤勉。
我的分析能力和与人相处的技巧，对贵单位必有价值。
)Q：Give me a summary of your current job description. (对你目前的工作，能否做个概括的说明。
)A：I have been working as a puter programmer for five years. To be specific, I do system analysis, trouble shooting and provide software support. (我干了五年的电脑程序员。
详细地说，我做系统分析，解决问题以及软件供应方面的支持。
)Q：Why did you leave your last job?(你为什么离职呢?)A： Well, I am hoping to get an offer of a better position. If opportunity knocks, I will take it.(我希望能获得一份更好的工作，如果时机来临，我会抓住。
酒店预订部面试问题（4篇）
酒店预订部面试问题(4篇)以下是网友分享的关于酒店预订部面试问题的资料4篇，希望对您有所帮助，就爱阅读感谢您的支持。
篇一酒店面试应对技巧中英文对照Do you feel that you have the advantage there? 你觉得你的优势在那里?A : I cheerful personality, like with other people and happy to help others, to learn to listen, ability to communicate well. This in my work, give me a lot of help.答：我的个性开朗，喜欢与人打交道，乐于助人，同时善于倾听，沟通能力好。
这在我的工作中能给我很大的帮助。
how do you deal with complaints of the guests?你是如何处理客人投诉的? When the guest lodge complaints, the first to apologize to the guests, and then the patience to listen and understand the situation, If it is our mistakes, apologize to the guests, make appropriate compensation. For complex problems, mitigation guests radical mindset, we must not rush to position, reporting to higher authorities after guests reply. 答：当客人提出投诉时，首先先向客人致歉，然后耐心的倾听，了解情况，如果是公寓工作上的失误，在向客人道歉之后，做出相应的补偿。
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酒店面试的问题和答案
问：你如何知道你能胜任这份工作？
答：我学习的是酒店管理专业，加上实习工作，使我适合这份工作。
我相信我能成功。
问：在你现在的酒店你学到了什么？
答：优质的服务才能为酒店带来收益。
并且深刻体会到：要以绅士淑女的态度为绅士淑女服务，不仅是给客人优质的服务，也是对自身修养的提高。
问：在你现在的酒店遇到过什么问题？
答：客人常常来抱怨服务速度太慢，他们通常希望我们能为他们做好一系列的配套服务，其中包括一些小细节。
问：介绍一下你所在的酒店和你的工作职责
答：这是一个酒店式服务公寓，一共有108间房，大部分的客人属于长住客（一个月起租），也有零租房间。
我的工作是前台接待，负责日常的入住退房手续，同时兼顾总机，为所有在店客人提供相应的需求。
问：你觉得你的优势在那里？
答：我的个性开朗，喜欢与人打交道，乐于助人，同时善于倾听，沟通能力好。
这在我的工作中能给我很大的帮助。
问：介绍一下每天的工作流程
答：我的工作是翻班制的，一天工作12个小时，早上主要的工作是办理C/O手续，和相应的服务，中午需要制作当天的报表，核对收银金额；下午开始办理C/I手续，这期间要处理客人各种投诉和需求。
晚上是作为夜班值班经理处理公寓夜间事务。
另外还要完成前台的夜审工作：核对房间数目，押金的收取情况等等。
问：你是如何处理客人投诉的？
答：当客人提出投诉时，首先先向客人致歉，然后耐心的倾听，了解情况，如果是公寓工作上的失误，在向客人道歉之后，做出相应的补偿。
对于复杂的问题，要缓减客人的过激心态，不要马上表态，向上级领导汇报后再给客人答复。
Q : How do you know that you are capable of performing this work?
Answer : I was studying hotel management expertise, coupled with practical work, so I fit the job.
I believe I succeeded.
Q : In your hotel now what you learned?
Answer : quality of service in order to generate income for the hotel. And deeply understand : to the ladies and gentlemen of the attitude of the ladies and gentlemen, is not only to the guests of quality service and as well as for their own accomplishments.
Q : In your hotel now encountered any problems?
A : Visitors often complained service is too slow, they usually hope we will be able to do a range of complementary services, including some small details.
Q : You tell us where the hotel and your duties
Answer : This is a hotel-like service apartments, A total of 108 rooms, most of the guests Cheung Guest (one month rents), or between zero renters. My job was to receive prospects, responsible for the day-to-day checkout procedures, taking into account the switchboard. shop for all the guests with a corresponding demand.
Q : Do you feel that you have the advantage there?
A : I cheerful personality, like with other people and happy to help others, to learn to listen, ability to communicate well. This in my work, give me a lot of help.
Q : tell us about the daily workflow
Answer : My work is over class system, a one day working 12 hours At the main work is for C / O procedures, and the corresponding services, noon need to produce a statement of the day, check the amount of the cash register; afternoon for C / I procedure, which the guests have to be tackled during the various complaints and demands. Night is a night shift manager on duty at night apartment affairs. Furthermore, we need to complete the trial stage of the night : check the number of rooms, the collection of deposits, and so on.
Q : how do you deal with complaints of the guests?
A : When the guest lodge complaints, the first guests to apologize first, and then the patience to listen and understand the situation, If the apartment is work mistakes, apologize to the guests, make appropriate compensation. For complex problems, mitigation guests radical mindset, we must not rush to position, reporting to higher authorities after guests reply.。