文秘英语(第二版)参考答案
文秘英语
Unit 1Before a candidate entered the company or moved up, he or she would be interviewed and tested by the ____.选择一项：A.B. Finance Dept.C.D.反馈你的回答不正确正确答案是：Personnel Dept.Within the organization chart, which one is at the top? ____.选择一项：A.B. CEOC. PresidentD. Supervisory Board反馈你的回答不正确正确答案是：Board of directorsAn applicant needs to prepare the ____ to let the employer see whether he/she has the right experience, skills, and personal qualities for the job.选择一项：A.B. responsibilityC.D.反馈你的回答不正确正确答案是：resumeA (n) ____ and ____ person could make a good secretary.选择一项：A. optimistic; forgetfulB. dutiful; efficientC. faithful; mouthyD. stubborn; inconsiderate反馈你的回答正确。
正确答案是：dutiful; efficientWhich of the following description is NOT the secretary’s working responsibility?选择一项：A. To collect and integrate informationB. To handle travel arrangementsC. To schedule meetings and appointmentsD. To hold board meetings反馈你的回答不正确正确答案是：To hold board meetingsWhat skills are NOT necessary for a secretary to possess? ____ .选择一项：A. computer skillsB. proofreading skillsC. English speech skillsD. editing skills反馈你的回答不正确正确答案是：English speech skillsIn order to become a successful clerical secretary, an applicant should ____.选择一项：A. have a college diploma or its equivalentB. have an extensive knowledge of computer software applicationsC. have good language and grammar skillsD. all of the above反馈你的回答不正确正确答案是：all of the aboveThe president asks the secretary to work ____ the Human Resources Department to implement the training program.选择一项：A. in coordination withB. in control ofC. in charge ofD. in line with反馈你的回答不正确正确答案是：in coordination withClerical secretaries’ work requires excellent ability to maintain ____.选择一项：A. configurationB. confidentialityC. confirmationD. confidence反馈你的回答不正确正确答案是：confidentialityNewspapers offer much information, and they also cover____ topics.选择一项：A. an amount ofB. a sort ofC. a kind ofD. a variety of反馈你的回答不正确正确答案是：a variety ofUnit 2Office ________ is essential in office automation, and secretaries may operate them in their daily life and work.选择一项：A. functionB. projectorC. equipmentD. hardware正确答案是：equipmentPersonal computers can be used for word _________, accounting, desktop publishing, spreadsheet making, database managing, and so on.选择一项：A. classifyingB. translationC. managingD. processisng正确答案是：processisngThis document is________. Please get rid of all the copies and only keep the original on file.选择一项：A. secretB. confidentialC. privateD. professional正确答案是：confidentialAs office automation continues to develop, retraining and continuing will remain an integral part of secretarial jobs.选择一项：A. developmentB. degreeC. educationD. study正确答案是：educationSecretaries and administrative assistants may have to attend classes to learn how to use new office technologies, such as information _______ systems, scanners, the Internet, or updated software packages, or utilize online education.选择一项：A. keepingB. storageC. storeD. maintain正确答案是：storageOffice automation helps to ________existing office procedures.选择一项：A. changeB. transferC. manipulateD. optimize正确答案是：optimizeIn order to ______ information, office automation systems must allow input of new information and the retrieval of stored information.选择一项：A. improveB. processC. sendD. retrieve正确答案是：processNew advances in input devices frequently allow direct handwritten input or voice _________.选择一项：A. dictationB. recoganizationC. announcementD. input正确答案是：dictationHowever, increasing office automation refers not just to the mechanization of manual tasksbut to the ________of information to electronic form as well.选择一项：A. conversionB. executiveC. transferD. manipulate正确答案是：conversionA secretary must know how to ________varied office equipment.选择一项：A. executiveB. manipulateC. transferD. retrieve正确答案是：manipulateUnit 3When documents are stored in the order of A to Z, they are filed _____.选择一项：A. in geographical orderB. in chronological orderC. in alphabetical orderD. by subject正确答案是：in alphabetical orderA ___________ is a collection of papers or published materials kept or arranged inconvenient order.选择一项：A. documentB. documentationC. memoD. file正确答案是：file___________ is a system of organizing files that utilizes hard drive space ornetwork space.选择一项：A. Electronic filing systemB. MemorandumC. Paperless management systemD. Suspension file正确答案是：Electronic filing systemWhen secretaries save files in computer or web, to some important documents, they had better ___________ in order to keep them safe and reliable.选择一项：A. make a hard copyB. take a pictureC. copy them by handD. memory them by heart正确答案是：make a hard copy___________ is a work environment in which the use of paper is greatly reduced.This is done by converting documents and other papers into digital form.选择一项：A. EmailB. Paperless officeC. BlogD. Paper-based filing正确答案是：Paperless officeWhich kind of the following office equipment can effectively help a secretary clear up her table when she files the documents?选择一项：A. desktop cabinetB. printerC. paper shredderD. scanner正确答案是：desktop cabinetMemos usually are informal, so they do not need ___________.选择一项：A. time or dateB. courtesyC. a salutation or a closure statementD. simplicity or clear正确答案是：a salutation or a closure statementWhich of the following statements is Wrong?选择一项：A. A document is a work of non-fiction writing intended to store andcommunicate information.B. Documentation is the act or an instance of supplying documents.C. Memo is a document that helps the memory by recording events, so it isformal than letter.D. A file folder is used to hold loose papers together for organization andprotection.正确答案是：Memo is a document that helps the memory by recording events, so it is formal than letter.The population of this city is _____ estimated at about one million.选择一项：A. roughlyB. tediousC. categoryD. indicate正确答案是：roughlyTo back up files is _______ work.选择一项：A. pessimisticB. tediousC. virtueD. faithful正确答案是：tediousUnit 4When David has to attend a very important and urgent meeting, he asks his secretary to _____ the appointment with Mr. Smith, the CEO of ABC company.选择一项：A. openB. postponeC. refuseD. hold正确答案是：postponeThe manager’s busy ______ made him completely inaccessible to meet his new staff.选择一项：A. scheduleB. carC. characterD. product正确答案是：scheduleWhen the secretary finds it impossible to hold the meeting with the component supplier as scheduled, she should ______ the appointment.选择一项：A. cancelB. holdC. give inD. ask正确答案是：cancelAs preparations were not completed in time, the conference had to be ______ till next Tuesday.选择一项：A. put awayB. cancelledC. put asideD. postponed正确答案是：postponedIf there’s a reasonable profit, you will shortly receive a ______ order.：选择一项：A. considerateB. consideringC. consideredD. considerable正确答案是：considerableYou’ll have to ______ early if you want to have a seat beside the window.选择一项：A. bookB. buyC. seeD. went正确答案是：bookIf the manager _____ to see the visitor without appointment, his（her）secretary should explain it to the visitor with tact.选择一项：A. refusesB. wantsC. agreesD. happy正确答案是：refusesWhen a limousine is used to pick up a guest of honor, _____ should be considered the seat of honor.选择一项：A. the right back seatB. the front passenger seatC. the left rear seatD. the middle rear seat正确答案是：the right back seatBy convention，_______ should be the last one to get off the car.选择一项：A. the guest of honorB. the host or hostessC. the bodyguardD. the child正确答案是：the guest of honorIn social settings, the handshake should be ________.选择一项：A. slightB. longC. quickD. brief and firm正确答案是：brief and firmUnit 6Before the meeting, the primary task is ___________ which should be solved by the secretary.选择一项：A. preparing stationeryB. looking up a reference bookC. setting the agendaD. taking meeting minutes正确答案是：setting the agendaWhich one is NOT the secretary’s duty before the meeting in the following statements?选择一项：A. To consult the boss about the topic of the meeting.B. To distribute the minute to attendants.C. To prepare the documents of the meeting.D. To verify the time and place of the meeting.正确答案是：To distribute the minute to attendants.Before the meeting, the secretary sometimes should prepare ___________ if applicable.选择一项：A. delegate packsB. pens and notebooksC. food or drinkD. all the above正确答案是：all the aboveA well-prepared meeting agenda should contain __________.选择一项：A. meeting date and placeB. meeting subject and periodC. meeting activitiesD. all the above正确答案是：all the aboveDuring the meeting, the major task for secretary is ___________.选择一项：A. preparing and providing refreshmentsB. taking minuteC. taking pictures for attendantsD. participating the discussion正确答案是：taking minuteAfter the meeting, the main task for secretary is ___________.选择一项：A. to write up the minute and distribute it to membersB. to notify the absent attendantsC. to make the meeting budgetD. to check the meeting facilities正确答案是：to write up the minute and distribute it to members When the secretary takes the minute, he or she should __________.选择一项：A. write down all the details as possible as he or she canB. only record the boss’ stat ementsC. only record the problems which were not solvedD. keep the minute brief and the point正确答案是：keep the minute brief and the pointWhen the meeting is over, the secretary’s work will __________.选择一项：A. be praised by all attendantsB. be redone by the bossC. extend to a period of timeD. be ended immediately正确答案是：extend to a period of timeWhich of the following statements about meeting agenda is False?选择一项：A. The meeting agenda gives direction to the meeting.B. The meeting agenda should be prepared after the meeting.C. The meeting agenda should be revised by the boss.D. The meeting agenda should be sent to attendants in advance.正确答案是：The meeting agenda should be prepared after the meeting. Which of the following statements about meeting minute is True?选择一项：A. The meeting minute should be brief, but it could miss some part of decisions.B. The meeting minute should be approved by the boss before meeting.C. The meeting minute should be contained every sentences said by the attendants.D. With the help of record, the secretary could take the meeting minute after meeting.正确答案是：With the help of record, the secretary could take the meeting minute after meetingUnit 7If you need any help at the airport, you may go to ____________.选择一项：A. the hotel loungeB. the gymnasiumC. the information counterD. the cloak room正确答案是：the information counterI wonder whether I could __________ a room reservation on 1st May for Mr. Smith.选择一项：A. bookB. makeC. doD. prepare正确答案是：makeA secretary must find out what hotels are in the area where his boss will be traveling, if he has any ____________, and get the costs and availability of rooms.选择一项：A. preferencesB. conferencesC. off-peak timeD. services正确答案是：preferencesThere is a mini-bar in the room at your service and ___________ covering the entire hotel.选择一项：A. laundry servicesB. wireless internetC. air conditionerD. elevator正确答案是：wireless internetIf your boss wants his own vehicle for the trip, then you should reserve a_________ car in advance.选择一项：B. fancyC. costlyD. imported正确答案是：rentalA secretary should provide a printed copy of the __________ for her boss so he will know his daily schedule and include the addresses of the hotel and the location of the meeting or conference.选择一项：A. documentationB. fileC. insuranceD. itinerary正确答案是：itineraryThere is no _________ flight from Changsha to Sydney. We have to change planes in Guangzhou.选择一项：A. comfortableB. specialD. direct正确答案是：direct.There are several types of rooms in a hotel, such as a single room, a double room, a twin room and ___________.选择一项：A. a conference roomB. a suiteC. a banquet hallD. a shower room正确答案是：a suiteIn a trip arrangement, details of the flight should be listed, including the _______ and arrival times.选择一项：A. departureB. meetingC. checking outD. landing正确答案是：departureIt’s necessary for the secretary to find out a little about the services and _________ offered by the hotel before reservations.选择一项：A. arrangementsB. attitudesC. facilitiesD. location正确答案是：facilitiesUnit 8She is now a mature secretary and quite good at various tasks ______ her.选择一项：A. to assignB. to assignC. assigningD. assigned正确答案是：assignedAs a business secretary, she must get familiar with the contract clauses in order ______ clear and correct business contracts.选择一项：A. that formulateB. to formulateC. formulatingD. formulated正确答案是：to formulateIt’s essential that the shipment ______ before the beginning of November, in time for the Christmas rush.选择一项：A. shall makeB. should be madeC. will makeD. would be made正确答案是：should be madeOur quality is ______ subject to ISO 9000.选择一项：A. seriousB. seriouslyC. strictD. strictly正确答案是：strictlyAs in usual practice, we only accept ______ and irrevocable L/C.选择一项：A. confirmB. confirmingC. confirmedD. to confirm正确答案是：confirmedNegotiation is one of ______ used to make decisions and settle disputes.选择一项：A. more common approachB. much common approachesC. the most common approachD. the most common approaches正确答案是：the most common approachesIt is necessary for us ______ negotiation skills and techniques.选择一项：A. to learn and masteringB. learning and to masterC. to learn and masterD. learning and mastering正确答案是：to learn and masterWritten negotiations often begin with enquiries made by the buyers to get information about the goods ______.选择一项：A. to orderB. orderingC. to be orderedD. being ordered正确答案是：to be orderedSometimes, the exporter may make an offer to the time of shipment and the mode of payment ______ an exact description of the goods.选择一项：A. in additionB. in addition toC. with exceptionD. with the exception of正确答案是：in addition toA business contract presents each party with the opportunity ______ all of therisks and responsibilities.选择一项：A. to clearly establishB. clearly establishingC. to establish clearlyD. establishing clearly正确答案是：to clearly establish综合测试It’s essential that the shipment ______ before the beginning of November, in time for the Christmas rush.选择一项：A. shall makeB. should be madeC. will makeD. would be made正确答案是：should be madeSometimes, the exporter may make an offer to the time of shipment and the mode of payment ______ an exact description of the goods.选择一项：A. in additionB. in addition toC. with exceptionD. with the exception of正确答案是：in addition toWhich of the following description is NOT the secretary’s workingresponsibility?选择一项：A. To collect and integrate informationB. To handle travel arrangementsC. To schedule meetings and appointmentsD. To hold board meetings正确答案是：To hold board meetingsThe president asks the secretary to work ____ the Human ResourcesDepartment to implement the training program.选择一项：A. in coordination withB. in control ofC. in charge ofD. in line with正确答案是：in coordination withOffice ________ is essential in office automation, and secretaries may operate them in their daily life and work.选择一项：A. functionB. projectorC. equipmentD. hardware正确答案是：equipmentA secretary must know how to ________varied office equipment.选择一项：A. executiveB. manipulateC. transferD. retrieve正确答案是：manipulateA ___________ is a collection of papers or published materials kept or arranged inconvenient order.选择一项：A. documentB. documentationC. memoD. file正确答案是：file___________ is a work environment in which the use of paper is greatly reduced.This is done by converting documents and other papers into digital form.选择一项：A. EmailB. Paperless officeC. BlogD. Paper-based filing正确答案是：Paperless officeWhen David has to attend a very important and urgent meeting, he asks his secretary to _____ the appointment with Mr. Smith, the CEO of ABC company.选择一项：A. openB. postponeC. refuseD. hold正确答案是：postponeThe manager’s busy ______ made him completely inaccessible to meet his new staff.选择一项：A. scheduleB. carC. characterD. product正确答案是：scheduleAs preparations were not completed in time, the conference had to be ______ till next Tuesday.选择一项：A. put awayB. cancelledC. put asideD. postponed正确答案是：postponedA /An ____ is written when the buyer doesn’t find the goods up to hissatisfaction.选择一项：A. complaint letterB. order letterC. enquiry letterD. acknowledgement letter正确答案是：complaint letterPlease select the most official salutation among the four choices. ____选择一项：A. Dear Sir/MadamB. Dear Mr. BlackC. Dear BlackD. Black正确答案是：Dear Sir/MadamWhich one is NOT the secretary’s duty before the meeting in the following statements?选择一项：A. To consult the boss about the topic of the meeting.B. To distribute the minute to attendants.C. To prepare the documents of the meeting.D. To verify the time and place of the meeting.正确答案是：To distribute the minute to attendants.Before the meeting, the secretary sometimes should prepare ___________ if applicable.选择一项：A. delegate packsB. pens and notebooksC. food or drinkD. all the above正确答案是：all the aboveWhen the meeting is over, the secretary’s work will __________.选择一项：A. be praised by all attendantsB. be redone by the bossC. extend to a period of timeD. be ended immediately正确答案是：extend to a period of timeA secretary must find out what hotels are in the area where his boss will betraveling, if he has any ____________, and get the costs and availability of rooms.选择一项：A. preferencesB. conferencesC. off-peak timeD. services正确答案是：preferencesIf your boss wants his own vehicle for the trip, then you should reserve a _________ car in advance.选择一项：A. rentalB. fancyC. costlyD. imported正确答案是：rentalA business contract presents each party with the opportunity ______ all of therisks and responsibilities.选择一项：A. clearly establishingB. to clearly establishC. establishing clearlyD. to establish clearly正确答案是：to clearly establishWhen the secretary takes the minute, he or she should __________.选择一项：A. write down all the details as possible as he or she canB. only record the boss’ statementsC. only record the problems which were not solvedD. keep the minute brief and the point正确答案是：keep the minute brief and the point。
秘书英语课后答案
秘书英语课后答案第一篇：秘书英语课后答案秘书英语课后答案（第二版）UNIT 1How Does One Become a Secretary?(1)what has made you decide to apply for a position here?(2)My responsibilities include typing, filing, and answering telephone(3)you’re looking for an executive secretary(4)assist me in my daily routine, dealing with correspondence(5)I am more confident that I am able to handle the office routine.5.1)I am very happy that I have the chance for this personal interview.2)I had a part-time job for three months at Far East Trade Company as a personnel assistant.3)As a secretary I usually need to deal with people from other cultures.4)My plan is to become a successful secretary because I have been well trained for this.5)A secretary must team up with other coleagues for a smooth operation to maximize working efficiency.6)I want to ask about the salary and benefits in the company.UNIT 2How Does a Secretary Work in the Office? 1)take this opportunity2)is divided into four departments3)Let’s deal with each one in turn4)she’ll leave at the end of the week 5)is responsible for 1)We should go round and meet some of the staff you’ll be working with.2)Let’s start with Ling Yun.3)I’m looking forward to seeing you next week.4)Can I have a few moments of your time?5)You’ll be spending today and tomorrow with him.6)She is leaving us at the end of the week and then you’ll take herplace.UNIT 4How Does a Secretary Receive Visitors? 1)I have an appointment with Mr.Ling Yun at 11 o’clock.2).I’ve been sitting for the last three hours 3)How do you take your coffee?A: Good morning, sir.Can I help you? B: Yes, I would like to see Mr.Ling Yun please.A: Do you have an appointment? B: No.I’m afraid I haven’t.I’m from Wilson Motors, and I’ve come to see Mr.Ling to discuss sales of our new model.A: 请问，您的名字是…？B: 福斯特，约翰•福斯特, 来自威尔森汽车公司。
秘书英语参考答案
秘书英语参考答案秘书英语参考答案在现代社会中，秘书是一个非常重要的职位。
秘书需要具备良好的英语能力，因为他们经常需要与外国客户或合作伙伴进行沟通。
在秘书英语考试中，有一些常见的题型和答题技巧，下面将为大家提供一些参考答案。
第一部分：听力听力是秘书英语考试的重要组成部分。
在听力部分中，主要包括听取对话和短文，然后回答相关问题。
以下是一些常见的听力题目及其参考答案。
1. What time is the meeting?答案：The meeting is at 10 a.m.2. Where is the conference room?答案：The conference room is on the third floor.3. Who will give the presentation?答案：Mr. Smith will give the presentation.4. What is the main topic of the discussion?答案：The main topic of the discussion is the new marketing strategy.5. How many people will attend the meeting?答案：There will be about 20 people attending the meeting.第二部分：阅读理解阅读理解是秘书英语考试中的另一个重要部分。
在阅读理解部分中，考生需要阅读一篇短文，然后回答相关问题。
以下是一些常见的阅读理解题目及其参考答案。
1. What is the purpose of the email?答案：The purpose of the email is to confirm the appointment.2. Who is the email from?答案：The email is from Mr. Johnson.3. When is the deadline for submitting the report?答案：The deadline for submitting the report is next Friday.4. What is the main point of the article?答案：The main point of the article is to discuss the benefits of team building activities.5. What is the author's opinion about the new policy?答案：The author is in favor of the new policy.第三部分：写作写作是秘书英语考试中的另一个重要部分。
文秘英语unit5课后答案
文秘英语unit5课后答案1、Mum is ill. I have to _______ her at home. [单选题] *A. look after(正确答案)B. look forC. look outD. look forward to2、You can ask（）is on duty there tonight. [单选题] *A. WhatB. whomC. whoever(正确答案)D. whomever3、I am so excited to receive a _______ from my husband on my birthday. [单选题] *A. present(正确答案)B. percentC. parentD. peace4、32．There are about __________ women doctors in this hospital. [单选题] *A．two hundred ofB．two hundreds ofC．two hundredsD．two hundred (正确答案)5、If the manager had to choose between the two, he would say John was _____ choice. [单选题] *A. goodB. the bestC. betterD. the better(正确答案)6、There are still some wild tigers alive. [单选题] *A. 聪明的B. 凶恶的C. 野生的(正确答案)D. 珍贵的7、I’m sorry there are ______ apples in the fridge. You must go and buy some right now.（）[单选题] *A. a littleB. littleC. a fewD. few(正确答案)8、The manager isn’t in at the moment. May I _______ a message? [单选题] *A. take(正确答案)B. makeC. haveD. keep9、98．There is a post office ______ the fruit shop and the hospital. [单选题] * A．atB．withC．between(正确答案)D．among10、You could hardly imagine _______ amazing the Great Wall was. [单选题] *A. how(正确答案)B. whatC. whyD. where11、My friend and classmate Selina（)running in her spare time. [单选题] *A.likeB. likes (正确答案)C. is likedD. is liking12、You _____ smoke in the library, or you will be driven away. [单选题] *A. can'tB. mustn't(正确答案)C. will notD. may not13、There are many beautiful _______ in the wardrobe. [单选题] *A. bookB. dresses(正确答案)C. cell phoneD. grocery14、Mike and his friend are going to the _______ to see the new action movie tonight. [单选题] *A. book shopB. restaurantC. concertD. cinema(正确答案)15、Marie is a _______ girl.She always smiles and says hello to others. [单选题] *A. shyB. friendly(正确答案)C. healthyD. crazy16、She was seen _____ that theatre just now. [单选题] *A. enteredB. enterC. to enter(正确答案)D. to be entering17、My brother is too shy. He _______ speaks in front of lots of people. [单选题] *A. alwaysB. usuallyC. seldom(正确答案)D. sometimes18、—Could you please make the bed?—______.（）[单选题] *A. Yes, I wasB. No, I don’tC. Sure, I’ll do it(正确答案)D. No, that’s no problem19、Mom, I need you ______ me a pencil box.（）[单选题] *A. buyB. buyingC. to buy(正确答案)D. to buying20、24．I often ask my English teacher some questions ________ e-mail. [单选题] * A．by(正确答案)B．inC．forD．with21、The children were all looking forward to giving the old people a happy day. [单选题]*A. 寻找B. 期盼(正确答案)C. 看望D. 继续22、The managing director took the（）for the accident, although it was not his fault. [单选题] *A. GuiltB. charge(正确答案)C. blameD. accusation23、Though my best friend Jack doesn’t get（）education, he is knowledgeable. [单选题] *A. ManyB. littleC. fewD. much(正确答案)24、（）, it would be much more sensible to do it later instead of finishing it now. [单选题] *A. FinallyB. MildlyC. Actually(正确答案)D. Successfully25、_____ before we leave the day after tomorrow,we should have a wonderful dinner party. [单选题] *A. Had they arrived(正确答案)B. Were they arriveC. Were they arrivingD. Would they arrive26、_______ your help, I can’t finish my job. [单选题] *A. withB. without(正确答案)C. inD. into27、It _______ him ten minutes to solve the problem. [单选题] *A. spentB. took(正确答案)C. costD. paid28、Mrs. Black is on her way to England. She will _______ in London on Sunday afternoon. [单选题] *A. reachB. attendC. arrive(正确答案)D. get29、Julia’s on holiday in Shanghai _______. [单选题] *A. in a momentB. after a momentC. at the moment(正确答案)D. at any moment30、( ) She keeps on learning English all the time. So far, she______three books of New Concept English. [单选题] *A. has learned(正确答案)B. have learnedC. had learnedD. learn。
商务秘书实务第2版习题答案
《商务秘书实务》第2版习题答案Chapter 1: Introduction to the Secretarial Profession 秘书职业简介Chapter 2: Fundamentals of Business Etiquette 商务礼仪基础Chapter 3: Corporate Secretarial Ethics 秘书职业道德Chapter 4: An Overview of Business Writing 商务英语写作概览Chapter 5: Creating Business Letters in English 商务信函写作Chapter 6: Writing Memos in English 备忘录写作Chapter 7: Telephone Etiquette 电话沟通礼仪Chapter 8: Meeting Organization 组织会议Chapter 9: Presentation Development 开展讲座Chapter 10: Travel and Accommodation Arrangement 旅行和住宿安排Chapter 11: Business Entertaining 商务宴请Chapter 12: Balance Sheet Composition 制作资产负债表Chapter 13: Payroll Sheet Composition 制作员工工资表Chapter 14: Petty Cash Management 小额现金管理Chapter 15: Foundations of Human Resource Management 人力资源管理基础Chapter 16: Public Relations 公共关系基础Chapter 17: Marketing Research and Advertising Campaign 市场调研与广告活动Chapter 18: Writing Resumes in English 英文简历写作Chapter 19: Writing Job-search Cover Letters in English 英文求职信写作。
《文秘英语》期末复习部分练习
《文秘英语期》末考复习提纲一、中英互译（单词）invaluable adj. 无价的；非常宝贵的scanner n. 扫描仪copier n. 复印机update n. 更新automation n. 自动化，自动操作troubleshoot n. 解决问题expertise n. 专门技能；专门知识etiquette n. 礼仪；礼节attire n. 服装；衣服（职业装）function n. 社交聚会；典礼；宴会gesture n. （表明情感或意图的）姿态；表示graces n. 风度；体面filing n. 存档；归档cling v. 坚持；墨守backbone n. 骨干bump n. 棘手的事物hectic adj. 繁忙的right-hand-man n. 左右手；得力助手bilingual adj. 会说两种语言的；双语的chronological adj. 按年代顺序排列的clip n. 夹子；回形针folder n. 文件夹category n. 种类；类别alphabetical adj. 按字母顺序排列的numerical adj. 数字的；用数字表示的compile v. 编写；收集refresh n. 茶点；便餐；饮料（常用名词复数）circulate v. 传递；传阅upcoming adj. 即将来临的minutes n. 会议记录（通常用名词复数形式）coordinate v. 协调；配合dissemination n. 散布；传播supervise n. 监督；管理troubleshoot v. 解决困难defect n. 缺点；缺陷；毛病bossy adj. 专横的fund n. 资金overdraft n. 透支；透支额oversee vt. 管理；监督efficency n. 效率quote vt. 报价corporate adj. 法人的；公司的deposit n. 保证金；订金；押金guarantee vt. 担保；保证notification n. 通知duration n. 持续的时间eulogy n. 颂词；颂文intimacy n. 亲密；密切anecdote n. 趣闻；轶事二、短语翻译（中译英）in addition to 除…之外put in order 把…收拾整齐fax machine 传真机keep track of 记录speed dialing 快拨incoming call 来电jot down 匆匆记下；写下keep in check 控制；制止take back 收回（说过的话）hard copy 硬拷贝；复印文本short writing 速记break down 出故障have sb.’s interests at heart 关心某人的利益envisage doing sth 设想做某事policy documents 保险单据；保险文件filing cabinet 文件（铁）柜date stamp 日期戳；给…加盖日期戳lever arch files 拱形文件夹conduct a meeting 组织会议；安排会议make a reservation 预订take notes of 做…的笔记reminder notice 通知单；提示信be familiar with 对…熟悉divide…into…把……分为几部分lack of…缺少out of adverse situations 脱离不利形势smooth over 缓和(困难等)in person 亲自be talented at 在……方面有天赋devote…to 把…专用于for the sake of 由于；为了take one’s time 不慌不忙；从容不迫三、选词填空1、Marry is put the files ____ order.A、inB、onC、to2、The assistant is ____ the new office technologies.A、troubleshootB、troubleshootingC、troubleshooted3、Please keep _____ of the report.A、tracksB、trackC、tracked4、The secretary should _____ use of the new office equipments.A、takeB、makeC、do5、The operator should ____ the phone ____ the manager’soffice.A、transfer …toB、transfers…toC、transferring…to6、When I came into the office ,he ____ down the report rightaway.A、jotB、jottedC、joted7、With the first rings, you should ____ the phone.A、pick upB、pick it upC、pick it up8、I believe that the business partner will go a long way towards____ business with you.A、doB、doingC、did9、Do you keep your temper ____ check?A、onB、inC、of10、A secretary should has the ____ interests.A、companyB、company’sC、company of11、Please follow ____ the taske.A、upB、withC、to12、Could I make a ____ in advance?A、reservateB、reservatingC、reservation13、The secretaries ____ familiar with the routine work of thecompany.A、shouldB、should beC、be14、Please divide the tasks ____ your parts.A、intoB、inC、for15、The secretary can the make positive proposals to help themanagers smooth ____ the problems.Aon B、over C、out16、He is a ____ boss.A、bossyB、businessC、bosses17、In the event of ____ of hotel reservation due to any reasons.A、cancelB、cancellationC、cancellting18、The manager must deal with the problem ____ person.A、byB、toC、in19、Can you ____ speech?A、haveB、toC、make20、Try to make ____ time while speaking, John?A、yourB、herC、his21、Steven arrived late and ____ his appointment.A、missedB、changedC、made22、Your army has ____ superiority over theirs.A、menberB、quantityC、numerical23、 He made ____ to your remarks at the last meeting.A、troubleB、referenceC、money24、The development of the area is influenced by the lack ____nature sources.A、ofB、withC、on25、It takes years of hard work to ____ a good dictionary.A、makeB、compileC、have26、____ will be served after the meeting.A、RefreshmentsB、RefreshmentC、Cake27、The letter was amount his ____ that morning.A、lettersB、correspondenceC、papers28、____ is an official written record of what is said anddecided at a meeting.A、MinutesB、NotesC、Agenda29、Filing means keeping document organized and in a safe place,allowing people to ____ information.A、lookB、look atC、look up30、____ number or numerical order is one of the methods offiling.A、ByB、WithC、For四、回答问题1、What are the important things to know about filing?Answer:①what should be filed;②when should documents be filed;③what equipment do we use for filing;④what kind of files are there;⑤what are the common methods of filing2、What equipment do we use for filing?Answer:filing cabinet; steel cabinet; date stamp; register;filing shelves; box file.3、What are the common methods of filing?Answer: There are five methods of filing:by subject or category; in alphabetical order; by number or numerical order; by place or geographical order;by date or chronological order.4、How many kinds of forms for file management? What are they? Answer: There are five kinds of forms for file management: clip folder; folder; suspension file; box file; lever arch file.五、写作From: Wang JunTo: Zhao GangDate: ······Time: ······Telephone number: ······Message:Tomorrow your class will go to Bayi Farm and help the farmer with the apple-picking. You’d better put on your old clothes. You will meet at the school gate at 8:00 am. Don’t be late.Signature: Zhao Ming。
文秘英语 unit 2 Office Equipment
Part 3 Text B:
• Text B: Getting to Know Electronic Equipment • New Words • Phrases and Expressions • Notes • Exercises
Notes:
[1] The modern office is sometimes referred to as the “electronic office” because of the electronic circuitry within so much of its equipment, including telephone, dictating machine, fax machine, computer, copy machine, printer and paper shredder which are the tools and weapons people use to do the work of our advanced society.
Unit 2
Office Equipment
Contents:
• Part 1 Dialogues • Part 2 Text A The Evolution of Office • Part 3 Text B Getting to Know Electronic Equipment • Part 4 Extended Reading • 参考译文：Text A 办公室的演变 Text B 认识电子设备
Notes:
本句中，as evidenced by the blackout of August 2003结构中as后省略了was，整 个部分相当于非限制性定语从句，其中 as指代前面most offices would be unable to function without computers这一事实。 这种由as引导的非限制性定语从句可置 于句首。请看下例：As is well known, smoking is harmful to one’s health. 众所 周知，吸烟有害健康。
英语第二版试题及答案
英语第二版试题及答案一、选择题（每题2分，共20分）1. The meeting is scheduled to start at 9 a.m., but it _______.A) is postponedB) has been postponedC) postponesD) will be postponed答案：B2. She _______ a lot of books on her way home.A) readsB) readC) has readD) had read答案：B3. The company has _______ a new policy to reduce waste.A) implementedB) is implementingC) will implementD) was implementing答案：A4. I _______ my car last week, but I didn’t have enoug hmoney.A) would buyB) was going to buyC) have boughtD) had bought答案：B5. The children _______ in the park when it started to rain.A) playedB) were playingC) playD) will play答案：B6. If you _______ earlier, you wo uldn’t have missed the train.A) leaveB) leftC) had leftD) have left答案：C7. The project _______ by the end of the year.A) will be completedB) is completedC) has been completedD) completes答案：A8. She _______ her keys in the office, so she had to wait until someone found them.A) lostB) has lostC) had lostD) was losing答案：C9. _______ he is very busy, he always makes time for his family.A) AlthoughB) UnlessC) BecauseD) Since答案：A10. The book _______ on the bestseller list for three months.A) has stayedB) stayedC) will stayD) is staying答案：A二、填空题（每题1分，共10分）1. The _______ (会议) will be held in the conference room.答案：meeting2. She is _______ (准备) for her upcoming exams.答案：preparing3. The _______ (报告) was so long that I fell asleep.答案：report4. He _______ (忘记) his umbrella at the office.答案：forgot5. The _______ (孩子) are playing in the garden.答案：children6. I _______ (完成) my homework before dinner.答案：finished7. The _______ (问题) was too difficult for the students to solve.答案：problem8. We _______ (计划) to go on a trip next weekend.答案：plan9. She _______ (丢失) her phone last night.答案：lost10. The _______ (答案) to the question is not clear.答案：answer三、阅读理解（每题2分，共20分）阅读下面的短文，然后回答问题。
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写在前面的话各位老师：您们好。
欢迎使用劳动版专业英语教材。
如果您在使用中发现问题，或者有任何建议和意见，可与我们联系：联系人：赵硕联系电话：64962011电子邮箱：zhaos@文秘英语（第二版）参考答案Unit 1Lesson1Look and Learn1 cabinet2 monitor3 telephone4 green plant5 hand-shake6 stampDialogueA 1 secretary 2 Mr. Zhang Ming 3 Mr. Richard Thomson ReadingA smile( e ) handshake( a ) slippers( d )T-shirt( f ) suit( c ) shout( b )B Good Impression: smile handshake suitBad Impression: slippers T-shirt shoutLesson 2Look and Learn1 printer2 copier3 fax machine4 scanner5 shredder6 projectorDialogueB 1 receiving guests 2 dealing with phone calls3 taking charge of other basic duties.4 Reading, sorting and organizing a variety of mails5 compose letters6 write notes7 assist in preparing reports, memo8 arrange the business travels for me9 harmonize the relationship10 fileReadingA endless urgency deadline distinguish reasonable secretaryB chat( e ) discuss( d ) smoke( b )angry( a ) type( c ) quarrel( f )C Proper Activities: discuss typeImproper Activities: chat smoke angry quarrelLesson 3Look and Learn1 sofa2 safe3 conference table4 air conditioner5 shield6 potted landscape DialogueA 1 ( d ) 2 ( a )3 ( b )4 ( c )ReadingA file box ( d ) baby bed ( c ) toy ( f )swing ( b ) mural ( e ) bike ( a )B Acceptable: file box muralUnacceptable: baby bed toy swing bikeLesson 4Look and Learn1 energy saving lamp2 recycle3 save waterDialogueA 1 regulate our power use2 get small plants in the office3 implement a recycling program4 turn off the lights when leaving the office5 use energy-saving equipmentB1—c 2—d 3—b 4—aReadingA 1 Yes 2 No 3 Yes 4 NoB significant replace unnecessary scratch incentive benefitUnit 2Lesson1Look and Learn1 calculator2 note book3 scissorsDialogueA 1 quite smooth2 greeting the visitors3 standing to greet a new guest at the tableReadingA 1 C 2B 3 AB business toward contactenthusiasm impression handshakeLesson 2Look and LearnB 1 equipment 2 reception desk 3 registerDialogueA 1 No 2 Yes 3 No 4 YesB1-c 2-d 3-b 4-aLesson 3Look and Learn1 cordless phone2 laptop3 headsetDialogueA 1 to try to answer the telephone by the second or third ring2 to say your name when you answer the telephone3 to have a smile on your face when talking to the customer on thetelephone4 to repeat the question5 to end the call with a warm “Thank you for your call”ReadingA record ( e ) smoke ( f ) eat ( a )noisy ( c ) sleepy( d ) smile ( b )B Acceptable: record smileUnacceptable: smoke eat noisy sleepyLesson 4Look and Learn1 scratch pad2 telephone answering machine3 messageDialogueA 1 Yes 2 No 3 Yes 4 NoB1-d 2-c 3-a 4-bUnit 3Lesson1Look and LearnB 1 airline 2 weather forecast 3 transportationDialogueA 1 New York2 six3 the lake viewReadingA 1 Destination2 Date and time of departure and arrival3 Transportation4 Hotel accommodation5 Appointment6 Reference materialsB 1 Details2 the boss3 the relevant personsLesson 2Look and Learn1 boarding pass/boarding card2 Electric Boarding Pass3 passport4 visa5 airline ticket6 train ticket7 coach ticket 8 steamer ticket DialogueA1-b 2-c 3-d 4-aB 1 B 2 B 3 CReadingA 1 Yes 2 No 3 No 4 YesB experience transportation destination developmentLesson 3Look and Learn1 lobby2 reception3 single room4 double room5 business suite6 double entry suiteDialogueA 1 A 2 A 3 CReadingA single room( d ) MGM Grand ( b ) Luxor ( c )Burj Al-Arab ( a ) double room ( e ) business suite ( f ) B Famous Hotel: Burj Al-Arab MGM Grand LuxorRoom Style: single room double room business suiteLesson 4Look and LearnA 1 soup 2 fish 3 beef4 fruit5 champagne6 dessertC 1 Excluding 2 concernedDialogueA1-b 2-a 3-d 4-cReadingA 1 in advance2 check3 early than lateB restaurant advance additionconcerned amount dependUnit 4Lesson1Look and Learn1 platform2 backdrop3 microphone4 scroll5 stationery6 document DialogueA 1 to ask yourself whether the meeting is necessary or not2 to prepare a notice3 to check the conference room againB 1 d 2 c 3 a 4 b ReadingA 1 C 2 C 3 AB 1 No 2 Yes 3 No 4 YesLesson 2Look and Learn1 white board2 board maker3 pin wallReadingA 1The relevant person or audience2 The subject matter3 The date and Time4 The place5 The things needed to be notified, etcB notice aspect audiencerelevant announcementLesson 3Look and Learn1 cup2 USB flash disk3 mouse matDialogueA pen ( b ) notepad ( d ) stamp ( e )clear bag( f ) pet ( c ) car ( a )B Can be sent to the guests: pen notepad stampC an’t be sent to the guests: clear bag pet carReadingA 1 Yes 2 No 3 Yes 4 NoC1-b 2-d 3-a 4-cLesson 4Look and Learn1 digital recorder/ voice tracer2 take the minutes3 message board ReadingA 1 minutes 2 tape recorder 3 transcribeCUnit 5Lesson1Look and Learn1 audience2 memo3 coworkersReadingA 1 organize your thoughts before writing the memo2 understand the basic format of a memo3 simplify the information4 avoid any statements that are not directly related to the purpose of thememo5 include everyone6 check your spellingB statement personal workplace distract understandLesson 2Look and Learn1 negotiate2 gummed label3 giftDialogueA 1B 2C 3 CReadingA 1 Yes 2 No 3 No 4 YesB1-c 2-d 3-a 4-bLesson 3Look and Learn1 sign pen2 signature flag3 ink deviceDialogueA champagne ( d ) contract ( e ) wind bell ( f )flower( a ) balloon( b ) stage ( c )B suitable for the negotiation: champagne contract flowerunsuitable for the negotiation: wind bell balloon stage ReadingA 1 legal 2 signed 3 attorneyLesson 4Look and Learn1 envelope2 letter opener3 congratulationDialogueA 1 congratulation 2 confused 3 Mr. ThomsonB 1 write it as soon as possible2 brief and sincere3 express how much we hope for further cooperationReadingA1-C 2-A 3-CB deliver modest inexpensiveassociate sincerity faithfully。