文秘英语教案1-1
《文秘英语》课程教学大纲
《涉外文秘》（英语）课程教学大纲（2004年制订，2005年修订）课程编号: 100027英文名: English for Secretaries课程类别：专业选修课前置课：《国际贸易实务》、《商贸英语》学分：2学分课时：36课时主讲教师：周标等选定教材：江晓云,《SUP秘书英语》,广州：中南工业大学出版社,1999课程概述:秘书英语作为ESP(English for Specific Purposes)的一种，具有独特的语言现象和文体风格，应用于英语文秘这个特定的职业范围，涉及文秘工作的专门化内容，是正在从事或将从事秘书行业的人员学习或应用的专门用途英语。
本课程以英语专业高年级的本科生为教学对象，课程教学分为三个部分：第一部分为秘书的工作和职责，如接待来访、安排会务、使用电话、档案处理等，同时了解作为21世纪的现代秘书所面临的挑战、应具备的条件和能力。
第二部分是商业流通中的秘书，了解秘书与银行、邮政、电子通讯等方面的关系，介绍电子邮件、传真、电传等方面的知识和应用。
第三部分秘书英语写作，是课程的重点。
其中将商业信函写作作为基础、重点，介绍便函、建议书、报告书等商业文件的写作，强调语言文体的规范化，使用现代英语。
同时，每课都比较集中地提供与课文内容相关的文秘、商务、邮电通讯等方面的专业词汇和用语，供学习时应用。
教学目的:本课程涉及文秘工作的各个方面: 档案、处理邮件、电话联系、安排会议和出差、使用办公设备及写各种公函等,旨在培养学生的语言能力和专业知识的应用能力, 包括熟练的英语情景对话和得体的应用文、常用商业文件的写作能力培养。
通过本课程的学习, 学生应掌握涉外接待事务, 了解涉外会议知识、涉外礼仪知识等, 掌握涉外文书的种类及写法。
教学方法:教学目的决定教学内容和教学手段，英语文秘人员特殊的工作性质决定了其所应具备多方面的知识和能力。
英语文秘人员应当是既懂专业同时又了解边缘学科知识，既通晓英,又懂得相关业务的复合型应用人才，秘书英语作为一门实用技能类课程，教学应紧紧抓住语言和应用这个关键。
文秘专业英语Unit1
Contents
Part One
Dialogues
Part Two Useful Expressions Part Three Part Four Part Five Simple Writing Exercises Social Etiquette
Dialogues
Dialogue One
Susan is asked to accompany the clients, Mr. and Mrs. Blair from USA to enjoy a famous Beijing Opera Performance — Farewell My Concubine at the White Swan Theater. Now they come in the theatre. S: Susan Brown T: Oh, Ladies first. S: Thank you. Here we are. Take your seats please. T: Tony Blair J: Jennie Blair
Tips for Entertaining Your Clients
Try something unusual, like opera which may give your client an once-in-alifetime experience. But the problem goes with opera is they don’t know what’s going on when they attend a performance. All you have to do, really, is
Part 1
Part 2
Part 3
大学文秘英语教材
大学文秘英语教材Chapter 1: Introduction to Office ManagementOffice management plays a crucial role in maintaining efficient operations within an organization. As a university office assistant, it is important to possess a strong command of the English language to effectively communicate and carry out administrative tasks. In this chapter, we will explore the fundamentals of office management in an academic setting and guide you through essential English language skills necessary for success.Section 1: Office EtiquetteIn order to establish a professional and harmonious working environment, it is essential to adhere to office etiquette. This section will cover topics such as appropriate dress code, punctuality, respectful communication, and maintaining confidentiality. Understanding and practicing office etiquette will ensure smooth and efficient workflow within the university office.Section 2: Business CorrespondenceClear and concise communication is essential in daily office operations. This section will focus on business correspondence, including writing professional emails, memos, and letters. We will provide tips on structuring and formatting these documents, as well as guidance on using appropriate language and tone. Effective written communication skills are vital for conveying information accurately and professionally.Section 3: Meeting OrganizationParticipating in and organizing meetings is a common responsibility of a university office assistant. This section will guide you through the process of planning, coordinating, and documenting meetings. We will discuss strategies for effective note-taking, preparing agendas, and drafting meeting minutes. Additionally, you will learn how to actively participate in meetings and engage in meaningful discussions.Chapter 2: Record Keeping and Filing SystemsMaintaining accurate and organized records is essential in an office setting. In this chapter, we will delve into record keeping and filing systems, introducing various methods and tools for efficient management of documents.Section 1: Records ManagementEffective records management ensures easy retrieval and proper organization of important documents. This section will cover topics such as file classification, indexing, and storage. You will learn how to implement a systematic approach to record keeping, ensuring information is easily accessible when needed.Section 2: Electronic Document ManagementWith the advancement of technology, electronic document management has become increasingly important. This section will provide an overview of electronic filing systems, including cloud storage and document management software. You will learn how to organize and maintain electronic records, ensuring data security and efficient workflow.Section 3: Confidentiality and Data ProtectionMaintaining confidentiality and protecting sensitive information is crucial in an academic environment. This section will emphasize the importance of adhering to privacy policies and regulations. You will learn about data protection measures, secure disposal of records, and handling confidential information in compliance with legal requirements.Chapter 3: Event Planning and CoordinationAs a university office assistant, you may be involved in organizing various events and activities. This chapter will guide you through the process of event planning, providing you with the necessary skills to ensure successful and memorable events.Section 1: Event Planning ProcessThis section will guide you through the step-by-step process of event planning, from initial concept development to post-event evaluation. You will learn about budgeting, venue selection, inviting guests, coordinating logistics, and managing potential risks and challenges.Section 2: Communication and PublicityEffective communication and publicity are crucial for promoting events and maximizing attendance. This section will cover strategies for creating event invitations, utilizing social media platforms, and drafting press releases. You will learn how to effectively communicate event details and generate interest among target audiences.Section 3: Event Execution and EvaluationOnce the event is underway, proper execution and evaluation are essential. This section will provide guidance on coordinating event activities, managing participants, and troubleshooting any issues that may arise during the event. You will also learn how to evaluate the success of the event and identify areas for improvement in future endeavors.ConclusionThe role of a university office assistant requires proficiency in both office management and the English language. By mastering skills such as office etiquette, business correspondence, record keeping, and event planning, you will be equipped with the necessary knowledge and abilities to excel in your role. This textbook aims to provide you with valuable insights and practical guidelines to enhance your proficiency in the field of university office management.。
文秘英语(南开大学)教案1-4单元
课题: Unit 1 Introduction to Secretarial Work一、教学目的：1. Understand the work of a secretary;2. Discuss issues concerning executive secretaries;3. Know how to manage time in executive secretaries’ jobs二、教学重点：1. What skills and abilities do secretaries need to have?2. What skills and abilities do executive secretaries need to have?三、教学难点：1. What skills and abilities do secretaries need to have?2. What skills and abilities do executive secretaries need to have?四、教学时数： 2.5 学时，其中实践性教学 2.5 学时。
五、习题：1. Please find more information about the job of secretaries.2. What does executive secretary mean?六、教学后记：1金华职业技术学院教案教学内容与教学设计Teaching Content and DesignPart 1 Dialogues(I) Pre-reading: ask the students to read the two sample dialogues(II) While-reading: explain the useful expressions(III) Post-reading: create new dialoguesSituation 1: Ma Li, specializing in bilingual secretary, is soon to graduate from Xi’an Foreign Languages University. Now she is receiving an interview for a secretary post in a foreign trade company.Situation 2: Mary, a secretary in a company, is talking with her friend and tells him what qualities her boss likes to find in a secretary. Mary is worried if she can meet those requirements.Part 2 Text A Secretaries(I) Pre-reading:①New words②Phrases and expressions(II) While-reading:①Answer the following questions:Why are secretaries needed in all types of firms and organizations?As “the information clearinghouse for the office”, what do secretaries do to deal with informat ion? What are secretaries asked to do to organize and maintain paper and electronic files?What technology and office equipment are available to facilitate secretaries’ jobs?What skills and abilities do secretaries need to have?What knowledge do secretaries need to have?What interests and tendencies do secretaries usually have?What job duties do executive secretaries and administrative assistant perform?What is involved in legal secretaries’ jobs?What is involved in medical secretaries’ job?②Language points:[1] Secretaries perform a variety of clerical and administrative duties needed to run an office.金华职业技术学院教案本句中，perform为谓语动词，needed to run an office为过去分词短语作定语，修饰duties。
文秘英语信息化课堂教学设计方案
10 mins
1.学生听短文录音，记录关键词，分享听到信息
2.学生再听录音，填上所缺单词
多媒体电脑（音频）
加深学生对话题内容的理解和掌握
4.Translation
10 mins
1.学生完成课本练习
2.朗读短话，手机录音，音频上传班群
手机
鼓励学生开口朗读，纠正学生发音问题
2.所属章节：Unit 1 Listening and speaking
3.教学内容：Greetings and introductions
4.教材处理：
随着中国对外贸易的迅猛发展，秘书人才对外交际机会的增多，要求秘书具备扎实的英语技能。《文秘英语》教材实用性强，结合秘书岗位工作实际，向文秘专业学生提供必要的知识和实际工作场景，提高学生所需的听书读写能力。同时教材练习与“全国涉外秘书资格证书考试”结合，很适合文秘专业学生使用。
听说课Greetings and introductions是本书第一单元的第一课，介绍秘书工作中最基础的问候与介绍。课堂设置由浅入深，由易到难。首先用两个比较简单的对话听力将学生导入相应的工作场景，然后进入相对难一点的短文听力，并让学生归纳问候的要点。在学生熟悉了相应的知识后，到学生知识输出的部分。在课堂中段，学生注意力开始下降，这时候我会把活动设置为小组讨论和小组展示。
5.Act-out
35 mins
学生分小组选取话题讨论，编一段对话，明确分工，课后拍摄对话视频上传班群
手机
培养学生合作能力
6.Summmary
5 mins
老师总结
多媒体电脑（PPT）
让学生检查对这次课内容的掌握程度
七、教学评价设计（评价方法、评价指标等）
文秘英语教学设计方案
文秘英语教学设计方案Title: English Teaching Plan for SecretariesI. Introduction (100 words)- Briefly explain the importance of English proficiency for secretaries.- Discuss the goals of the teaching plan, which include enhancing listening, speaking, reading, and writing skills, as well as improving knowledge of business vocabulary and etiquette.II. Pre-course Assessment (200 words)- Conduct a needs analysis to identify the specific skill areas in which the secretaries require improvement.- Administer a placement test to determine the secretaries' current English proficiency level.- Analyze the results to establish a baseline for measuring progress throughout the course.III. Course Content (600 words)1. Listening Skills (150 words)- Provide listening tasks that simulate real-life office situations (e.g., phone conversations, meetings, presentations).- Use authentic materials, such as audio clips and dialogues, to expose the secretaries to different accents and speaking styles.2. Speaking Skills (150 words)- Include topics related to the secretaries' office duties and responsibilities.- Encourage the use of appropriate business vocabulary and etiquette during speaking activities.3. Reading Skills (150 words)- Introduce strategies for efficient reading, such as skimming and scanning.- Analyze language features, such as sentence structure and vocabulary, to help secretaries understand the texts better.4. Writing Skills (150 words)- Teach the secretaries different types of business writing, including emails, letters, and reports.- Provide writing tasks that simulate real-life situations, such as drafting emails requesting information or writing areport summarizing a meeting.IV. Assessment and Feedback (100 words)- Administer regular progress assessments, including quizzes, written assignments, and oral presentations.- Provide constructive feedback on the secretaries' performance to help them identify areas for improvement.- Offer individualized support and guidance based on the secretaries' specific needs.V. Conclusion (50 words)- Emphasize the importance of constant practice and self-study to maintain and improve language proficiency in the long term.Note: The word count provided for each section is approximate and may vary depending on your specific needs and requirements.。
秘书英语Unit1 How to Become a Competemt Secretary
1.1 Sprsking Module
Task Two Pair Work
B: That’s of great help. Well, if someone calls in to set up an appointment and on checking the diary you see it’s quite full, what should I do? A: Let them know the earliest they could see your boss. If it is quite a while away, say, a week or so, ask if it could be dealt with over the phone. If so, let them know you could arrange for the boss to give them a call as early as tomorrow. B: I see. A: Well, it is worth mentioning that if clients arrive early for their appointment, offer them a cup of tea or coffee. Always have some reading materials available to occupy them too. B: It’s very kind of you to offer your great help for me. A: It’s my pleasure.
1.1 Sprsking Module
Task Two Pair Work
Direction: Work with your partner on the following conversation Tips for a Secretary, using it as guide when making up your own conversation.
秘书英语教案
Level of Cultural Awareness
Different animals, different features of secretaries
讲解词汇，句型和用语
Discussion
10 minutes
归纳（知识和能力）
Clerical work of a secretary
步骤
教学内容
教学方法
Activities (学生活动)
Time
(时间)
告知(教学内容、目的）
Structure of the book, teaching schedule, student activities arrangement
讲授
Listen to the teacher’s explanation
arguablyadv.可论证地
assimilatev.吸收
disseminatev.散布
dedicatedadj.专注的，献身的
prominentadj.卓越的，不凡的
veterann.老手，富有经验的人
presuቤተ መጻሕፍቲ ባይዱptionn.假定
addressv.处理
relevantadj.相关的
scalen.规模
Develop good contacts and use them wisely.
Always be ready to answer unexpected questions.
Always know your boss’s schedule.
Translate the following sentences into Chinese.
操练（掌握初步或基本能力）
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案首Knowing CareerWarm-up activityMatchingAre you really preparing for the hunting? What kind of preparation should you do before you start your job interview? Listed below are some things you need to get ready or familiar before your job interview. Try to match1.certificate a.求职简历2.job vacancy b.求职信3.prospective employer c.毕业文凭4.job duties d.证书5.requirements for applicants e.职位空缺6.major competitor f.招聘广告7.major market g.潜在招聘方8.want ad h.应聘条件9.diploma i.应聘表10.cover letter j.工作职责11.application form k.主要市场12.reasons for hiring l.主要竞争公司13.corporate culture m.招聘原因14.curriculum vitae n.企业文化15.telephone screening o.电话筛选16.shortlist p.最后候选人名单Key to answers: 1. d 2.e 3.g 4.j 5.h 6.l 7.k 8.f 9.c 10.b 11.i 12.m 13.n 14.a 15.o 16.pII. Introduction to the topicQuestions for students to discuss:1. What do you want to do after graduation?2. What should an employee do to hunt a job?3. Have you ever experienced hunting a part-time job?III. Knowledge-absorbingTask 1: Five Steps to Hunt a JobQuestions: In order to hunt a job, what should you do?Step 1 Career planning and managementStep 2 Job hunting Array Step 3 StrategizingStep 4 Resume and Cover letter writingStep 5 InterviewingTask 2: Read and translate the Want adsWant ads (招聘广告)English TeacherResponsibility:---Conduct English teaching according to British education system. Requirements:---University degree and above in English major or normal English.---Eager to learn and open-minded with creativity.---With deep understanding and respect for different cultures.(Warmly welcome the fresh graduates to apply for this position.)Marketing AssistantResponsibility:---Responsible for the local management of marketing and sales activities according to the instruction from the head office.---Collect related information to the head office.Requirements:---College degree and above with good English (speaking and writing).---Develop relationship with local media and customers.---With basic idea of sales and marketing, related experience is preferred.---Working experience in the international organization is a must.---Good communication and presentation skills.Practice （练习）Directions: The following is an advertisement of Pepsi Co.China Co. Ltd, please translate according to the information givenin Chinese.百事可乐（中国）有限公司是一家独资企业。
由于我们在中国的业务不断扩大，现聘请精明能干的人士来应聘一下职位：涉外秘书●需商务英语、国际贸易、文秘专业的大学本科毕业生●英语四级以上，英语口语表达、文书写作能力强●有1-3年的助理或者文秘的相关经验，在合资企业工作者优先Task 3: Learn to write CV or resume and Cover letter（重点）Teachers should provide the sample of CV and Cover letter in English.英文简历写法1. 标题: Curriculum Vitae / Resume2. 简历的内容：按年代排序1) Personal Information/Data:Name, address (present/permanent), postal code, date/place of birth, sex (male/female), nationality, marital status (single/married/ divorced), health condition (excellent)…2) Education Background: B. A, B. E, B.S, MBA,3) Job Objective4) Work experience5) Qualification3. Samples:ResumeName:_____Address: ______ Date of birth: ______ Sex: _____Marital Status: _______Job Objective: Seek a job as a computer programmerEducation Background: Graduated from the Computer Department, Rizhao Polytechnic in 1998with excellent marks.Foreign language: Studied English for 9 years. I’m excellent at reading and good at writtentranslation. Besides, I can communicate orally in English quite fluently. I likeswimming very much and sometimes I enjoy going online.英文求职信写法What’s the purpose of writing a job application letter?What is the correct form of a letter?What should be a job application letter’s main points?What are the requirements on the language used?Are there any requirement on the length and font? If yes, what are they?一封完整的求职信可以从四个方面入手：(格式见PPT)(1)开头开头一定要开门见山的写明你对公司有兴趣并想担任他们空缺的职位，以及你是如何得知该职位的招聘信息的。
例如：A：获知贵公司199__年10月__日在_____报上招聘_______的信息后，我寄上简历敬请斟酌。
(2)推销自己信的第二部分要简短地叙述自己所学的专业以及才能，特别是这些才能将满足公司的需要。
没有必要具体陈述，详细内容引导对方查看你的简历。
此外，推销时要适度，不能夸大其词。
(3)联系方式写清楚在求职信中给出你电话预约面试的可能时间范围，或表明你希望迅速得到回音，并标明与你联系的最佳方式。
(4)收尾感谢他们阅读并考虑你的应聘。
秘书(secretary)Dear Sir/s,Please consider me as an applicant for the position of the secretary which you describe in your advertisement in the newspaper of July 5.I’ve just gr aduated from Shanghai Commercial College in which I majored in Import and Export Trading. English happened to be my favorite and best subject at school. My English scoreswere always on the top ten of my class of fifty. I have learned to operate telex machine and computer and I can type either in English or in Chinese. Although I have no other work experience than a two years part-time job in an export company in summer, I am willing to work hard and learn.I’d very much appreciate the chance to talk to you and to get your opinion on whether I am qualified for the job you offer.Yours truly,Li Nan Practice:假如我是李梅,今天从<中国日报>看到北京一家公司招聘涉外（英语）秘书广告,用英语写一封求职信。