chapter3物流英语讲义
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现代物流管理物流PPT英文版
Contents
1
Measuring Customer
accommodation
2
Customer Satisfaction
3 Supply Chain Inventory Days
of Supply
4
Total Supply Chain Cost
5
Total supply chain cost
6
Benchmarking
The cash-to-cash conversion concept was introduced in Chapter 1.' It is a measure of an organization's effective use of cash.
Cash-to-cash cycle time is not solely impacted by logistics, although logistics is an important aspect.
5.Total supply chain cost
Logo
ToalCost
RMS
IPOQ
+
ManuFacture Distributors
Reatilers
Logo
SuppIy Chain Response Time
SCRT is computed as the amount of time required for a firm to recognize a fundamental shift in marketplace demand, internalize that finding, replan, and adjust output to meet that demand.
1
Measuring Customer
accommodation
2
Customer Satisfaction
3 Supply Chain Inventory Days
of Supply
4
Total Supply Chain Cost
5
Total supply chain cost
6
Benchmarking
The cash-to-cash conversion concept was introduced in Chapter 1.' It is a measure of an organization's effective use of cash.
Cash-to-cash cycle time is not solely impacted by logistics, although logistics is an important aspect.
5.Total supply chain cost
Logo
ToalCost
RMS
IPOQ
+
ManuFacture Distributors
Reatilers
Logo
SuppIy Chain Response Time
SCRT is computed as the amount of time required for a firm to recognize a fundamental shift in marketplace demand, internalize that finding, replan, and adjust output to meet that demand.
物流管理英文讲义 共100页PPT资料
customers Increased outsourcing (delivery; drop-
shipments direct from suppliers) Shift to inside salesforce
10
Transformation - Reinventing the Business
Administration Sales & Marketing
Purchasing Warehousing
Delivery Administration
Past
Present
Future?
Understand Markets & Customers Develop Vision & Strategy Selling & Customer Service
W/D
S
High ROTA
Today 2000 Today 2000 Today 2000
Completeness & reliability of deliveries 1
1
22
11
Competent outside salesperson Best value for the price
2
6
3
2
19
Understanding Markets & Customers
20
Key Messages
Wholesaler-distributors must create and use formal methods to gain customer feedback and improve communication.
AArntdheurrsen
shipments direct from suppliers) Shift to inside salesforce
10
Transformation - Reinventing the Business
Administration Sales & Marketing
Purchasing Warehousing
Delivery Administration
Past
Present
Future?
Understand Markets & Customers Develop Vision & Strategy Selling & Customer Service
W/D
S
High ROTA
Today 2000 Today 2000 Today 2000
Completeness & reliability of deliveries 1
1
22
11
Competent outside salesperson Best value for the price
2
6
3
2
19
Understanding Markets & Customers
20
Key Messages
Wholesaler-distributors must create and use formal methods to gain customer feedback and improve communication.
AArntdheurrsen
Unit 3 Warehousing Management and Inventory Control 《物流英语》教学课件
Management and Inventory
Control
➢Warehousing Management ➢Inventory Control
Listening & Speaking
Ⅰ. Listen to the sentences and fill in the blanks with what you exactly heard.
5. Inventories are vital to a company to help it function smoothly.
Ⅱ. Listen to the dialogues and fill in the blanks with what you exactly heard.
1. A: Why are public warehouses so popular with manufacturers and retailers?
拥有私人仓库的零售商在某些情况下，比如当他们的 仓库存储能力不够，或他们在进行特别的大批量的采购时 也会租用公共仓库。
Ⅲ. Listen to the passage and fill in the blanks with what you exactly heard, the first letters have been given.
A warehouse is a commercial building for storage of goods. Warehouses are used by manufacturers, importers, exporters, wholesalers, transport businesses, customs, etc. They are usually large plain buildings in industrial areas of cities and towns. They come equipped with loading docks to load and unload trucks, or sometimes are loaded
Control
➢Warehousing Management ➢Inventory Control
Listening & Speaking
Ⅰ. Listen to the sentences and fill in the blanks with what you exactly heard.
5. Inventories are vital to a company to help it function smoothly.
Ⅱ. Listen to the dialogues and fill in the blanks with what you exactly heard.
1. A: Why are public warehouses so popular with manufacturers and retailers?
拥有私人仓库的零售商在某些情况下，比如当他们的 仓库存储能力不够，或他们在进行特别的大批量的采购时 也会租用公共仓库。
Ⅲ. Listen to the passage and fill in the blanks with what you exactly heard, the first letters have been given.
A warehouse is a commercial building for storage of goods. Warehouses are used by manufacturers, importers, exporters, wholesalers, transport businesses, customs, etc. They are usually large plain buildings in industrial areas of cities and towns. They come equipped with loading docks to load and unload trucks, or sometimes are loaded
物流英语unit 3 Purchasing and Supplier Management
Notify customer
Figure 3-2 Flow of order processing system
Supplier Selection
• Steps in supplier management
– Supplier investigation – Resource market investigation – Supplier development – Supplier assessment – Supplier selection and collaboration – Supplier motivation and control
– Determine which strategy to adopt – Forge suppliers relationships – Choose the proper technology (e.g. ERP, the
Internet)
Supplier
Collaboration Strategies
– Measures for success of the relationship include the physical measures, the review frequency, and the corrective action path.
• Order management (Order processing)
– Activities that take place in the period between the time a firm receives an order and the time a warehouse is notified to ship the goods to fill that order
物流英语Chapter3
Chapter3 Logistics Service
Unit1 Logistics Service Introduction
Unit2 Logistics Customer Service Unit3 The Service-Driven
Logistics System Unit 4 logistics Service Quality
New Words and Expressions
debut n\ v.
初次登场, 开张
complementary adj
补充的, 补足的
expand vt.
使膨胀, 详述,ቤተ መጻሕፍቲ ባይዱ扩张
vi.
张开, 发展
bar-coding
条形码
value-added logistics service 增值性物流服务
Logistics Customer Service 6 Customer Service in the Internet-
enabled Logistics Supply Chain: Website Design Antecedents and Loyalty Effects
1 Concept of Customer Service
Unit2 Logistics Customer Service
1 Concept of Customer Service 2 Defining Customer Service Objectives 3 The Cost Benefit of Customer Service 4 Logistics Customer Service 5 Website Design Features and
Unit1 Logistics Service Introduction
Unit2 Logistics Customer Service Unit3 The Service-Driven
Logistics System Unit 4 logistics Service Quality
New Words and Expressions
debut n\ v.
初次登场, 开张
complementary adj
补充的, 补足的
expand vt.
使膨胀, 详述,ቤተ መጻሕፍቲ ባይዱ扩张
vi.
张开, 发展
bar-coding
条形码
value-added logistics service 增值性物流服务
Logistics Customer Service 6 Customer Service in the Internet-
enabled Logistics Supply Chain: Website Design Antecedents and Loyalty Effects
1 Concept of Customer Service
Unit2 Logistics Customer Service
1 Concept of Customer Service 2 Defining Customer Service Objectives 3 The Cost Benefit of Customer Service 4 Logistics Customer Service 5 Website Design Features and
《现代物流专业英语》 chapter 3
Sentence Explanations
2. On the other hand marketing has sought to achieve competitive advantage through variety high service levels and frequent product changes.
Questions
1. What is logistics management process?
2.
What is the definition of logistics management?
3. Discuss the integrated logistics management.
3.2 How Is Logistic Strategies Fit Achieved
Sentence Explanations
在生产和营销哪个更加重要的 争论中，二者的冲突必然 会导致与公司总目标相反 的结果。
3. The internecine disputes between the 'barons' of production and marketing an clearly counterproductive to the achievement of overall corporate goals.
Key points: strategic fit; responsive supply chain;
efficient supply chain
Difficult points: achieving strategic fit Requirements： By the end of this lesson, you should be able to
【精品】03《物流专业英语》-PPT-Unit-3-Supply-chain-concept--第三
供应链是一个复杂的物流系统，这在个系统中，原材料被转换 成成品，然后再流通到最终用户（消费者或公司）手中。 供应链包括供应商、生产厂家、仓库、配送中心（DC）以 及零售网点。图1展示了制造品的典型供应链。
Procurement (sourcing and
buying ) 采购
（采办和购买）
Raw materials stock
What is a supply
chain?
什么是供应链？
“A supply chain is a network
of retailers, distributors, transporters, storage facilities, and suppliers that participate in the production, sale and delivery of a product to the consumer. The supply chain is typically made up of multiple companies who coordinate activities to set themselves apart from the competition.
1. 课文翻译 Text Translation
What is a supply chain? 什么是供应链？
A supply chain is a network of retailers, distributors, transporters, storage facilities, and suppliers that participate in the production, sale and delivery of a product to the consumer. The supply chain is typically made up of multiple companies who coordinate activities to set themselves apart from the competition.
Procurement (sourcing and
buying ) 采购
（采办和购买）
Raw materials stock
What is a supply
chain?
什么是供应链？
“A supply chain is a network
of retailers, distributors, transporters, storage facilities, and suppliers that participate in the production, sale and delivery of a product to the consumer. The supply chain is typically made up of multiple companies who coordinate activities to set themselves apart from the competition.
1. 课文翻译 Text Translation
What is a supply chain? 什么是供应链？
A supply chain is a network of retailers, distributors, transporters, storage facilities, and suppliers that participate in the production, sale and delivery of a product to the consumer. The supply chain is typically made up of multiple companies who coordinate activities to set themselves apart from the competition.
物流学英文版最新版教学课件第3章
• Also referred to as a profit and loss (P&L) statement
Figure 3.1: Example Income Statement
Basic Financial Terminology (2 of 3)
• Balance sheet reflects at any given point in time: ▪ Assets
• Many financial measures reported as ratios
• Profitability analysis is useful in assessing logistics activitiesandproposedchangestoafirm’slogistical systems
Connecting Strategy to Financial Performance (3 of 9)
• Three generic strategies that can be pursued by an organization 2. Differentiation strategy ▪ Entails an organization developing a product and/or service that offers unique attributes that are valued by customers and that the customers perceive to be distinct from competitor offerings
• Logistics strategy is directly influenced by strategic decisions in functional areas of: ▪ Manufacturing
Figure 3.1: Example Income Statement
Basic Financial Terminology (2 of 3)
• Balance sheet reflects at any given point in time: ▪ Assets
• Many financial measures reported as ratios
• Profitability analysis is useful in assessing logistics activitiesandproposedchangestoafirm’slogistical systems
Connecting Strategy to Financial Performance (3 of 9)
• Three generic strategies that can be pursued by an organization 2. Differentiation strategy ▪ Entails an organization developing a product and/or service that offers unique attributes that are valued by customers and that the customers perceive to be distinct from competitor offerings
• Logistics strategy is directly influenced by strategic decisions in functional areas of: ▪ Manufacturing
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What are the advantages and disadvantages of private warehouse?
Advantages: Private warehouses provide more control since
the enterprises has absolute decision-making authority The control facilitates the ability to integrate warehouse operations with the rest of the firm’s internal logistics process.
仓库布局
fixed slot location system 固定货位系统
variable slot location system 流动货位系统
labor-intensive
劳动力密集的
mechanization
机械化
automation
自动化
General Considerations of Warehousing Design
Maim purpose is to maximize throughput
Types of Warehouses
Private warehouse
This type of warehouses are owned or occupied on a long-term lease by the firm using them.
5. Contract warehousing also tends to be more cost-effective than private warehousing with almost the same degree of control, because key specifications can be included in the contract.
To understand the concept of warehousing
To identify the various types of warehousing
To examine the trade-offs in warehousing design
To get familiar with the concept of cross-docking
Public warehouse
The public warehouse is space that can be leased to solve short-term distribution needs.
Why more and more companies are using public warehouse service nowadays?
Because public warehouse has certain advantages:
it require no capital investment on the user’s part, therefore more flexibility
provide additional storage space to private warehouses owner if their facilities have reached capacity limit
Disadvantages:
high fixed cost of private storage the necessity of having high and steady
demand volumes
What kind of companies usually own their private warehouses?
Chapter Three Warehousing Management
Text 5 Warehousing Management Text 6 Design Considerations in Warehousing Supplementary Reading : Cross docking
Learning objective
Contract warehousing is becoming a preferred choice for many organizations, why ?
Answer:
it allow a company to focus on its core competencies
tends to be more cost-effective than private warehousing with almost the same degree of control
4. Contract warehousing is a long term, mutually beneficial arrangement which the operators of warehouse facility provide unique and specially tailored warehousing and logistics services for one customer. 合同仓储是一个长期 的双方互惠协定，仓储设施的经营人对其客户提 供独特的，专门的仓储和物流服务。
合同仓储往往还比私人仓储更经济，却能 达到和私人仓储相近的控制度，因为企业 的重要要求都可以在合同中详细列明。
Topic for Discussion:
1. The text mentions that private warehousing is characterized by some drawbacks, including high fixed cost of private storage and the necessity of having high and steady demand volumes. Why private warehousing generally generate high fixed cost?
3. Public warehouses may also provide a number of specialize services that aren’t available from other sources, such as valueadded services as repackaging larger shipments into retail-size package, product assembly and produce testing. 公共仓库可能提 供许多其他地方不能提供的专业服务，比如提供 将较大宗货物重新进行零售包装，产品组装和产 品测试等增值服务。
Key Terms 关键词汇
warehousing
仓储
warehouse
仓库
private Warehouse 私人仓库
public warehouse 公共仓库
contract warehouse 合同仓库
distribution center 配送中心
General Introduction of Warehousing
Warehouses emphasize the storage of product
primary purpose is to maximize usage of available storage space
distribution centers emphasize the rapid movement of products through a facility
2. What make a distribution center different from a warehouse?
Text 6 Design Considerations in Warehousing
Key Terms
warehousing design
仓储设计
warehouse layout
What is warehousing? Warehousing has been defined as the part
of logistics systems that store products (raw materials, parts, goods-in-process, finished goods…) at and between points of origin to points of consumption Warehousing can be provided by either warehouses or distribution centers
Contract warehousing is a long term, mutually beneficial arrangement which provides unique and specially tailored warehousing and logistics services for one customer
Answer:
The largest users of private warehousing are retail chain stores, they handle large volumes of products on a regular basis.
Manufacturing firms also utilize private warehousing.
In some cases, such as with distribution centers handling perishable food
:
1. Warehousing can be provided by either warehouses or distribution centers. Warehouse emphasizes the storage of product and their primary purpose is to maximize usage of available storage space. 仓储可以由仓库或配送中心提供。 仓库强调产品的存储，其主要目标是存储空间的最 大化使用。
Advantages: Private warehouses provide more control since
the enterprises has absolute decision-making authority The control facilitates the ability to integrate warehouse operations with the rest of the firm’s internal logistics process.
仓库布局
fixed slot location system 固定货位系统
variable slot location system 流动货位系统
labor-intensive
劳动力密集的
mechanization
机械化
automation
自动化
General Considerations of Warehousing Design
Maim purpose is to maximize throughput
Types of Warehouses
Private warehouse
This type of warehouses are owned or occupied on a long-term lease by the firm using them.
5. Contract warehousing also tends to be more cost-effective than private warehousing with almost the same degree of control, because key specifications can be included in the contract.
To understand the concept of warehousing
To identify the various types of warehousing
To examine the trade-offs in warehousing design
To get familiar with the concept of cross-docking
Public warehouse
The public warehouse is space that can be leased to solve short-term distribution needs.
Why more and more companies are using public warehouse service nowadays?
Because public warehouse has certain advantages:
it require no capital investment on the user’s part, therefore more flexibility
provide additional storage space to private warehouses owner if their facilities have reached capacity limit
Disadvantages:
high fixed cost of private storage the necessity of having high and steady
demand volumes
What kind of companies usually own their private warehouses?
Chapter Three Warehousing Management
Text 5 Warehousing Management Text 6 Design Considerations in Warehousing Supplementary Reading : Cross docking
Learning objective
Contract warehousing is becoming a preferred choice for many organizations, why ?
Answer:
it allow a company to focus on its core competencies
tends to be more cost-effective than private warehousing with almost the same degree of control
4. Contract warehousing is a long term, mutually beneficial arrangement which the operators of warehouse facility provide unique and specially tailored warehousing and logistics services for one customer. 合同仓储是一个长期 的双方互惠协定，仓储设施的经营人对其客户提 供独特的，专门的仓储和物流服务。
合同仓储往往还比私人仓储更经济，却能 达到和私人仓储相近的控制度，因为企业 的重要要求都可以在合同中详细列明。
Topic for Discussion:
1. The text mentions that private warehousing is characterized by some drawbacks, including high fixed cost of private storage and the necessity of having high and steady demand volumes. Why private warehousing generally generate high fixed cost?
3. Public warehouses may also provide a number of specialize services that aren’t available from other sources, such as valueadded services as repackaging larger shipments into retail-size package, product assembly and produce testing. 公共仓库可能提 供许多其他地方不能提供的专业服务，比如提供 将较大宗货物重新进行零售包装，产品组装和产 品测试等增值服务。
Key Terms 关键词汇
warehousing
仓储
warehouse
仓库
private Warehouse 私人仓库
public warehouse 公共仓库
contract warehouse 合同仓库
distribution center 配送中心
General Introduction of Warehousing
Warehouses emphasize the storage of product
primary purpose is to maximize usage of available storage space
distribution centers emphasize the rapid movement of products through a facility
2. What make a distribution center different from a warehouse?
Text 6 Design Considerations in Warehousing
Key Terms
warehousing design
仓储设计
warehouse layout
What is warehousing? Warehousing has been defined as the part
of logistics systems that store products (raw materials, parts, goods-in-process, finished goods…) at and between points of origin to points of consumption Warehousing can be provided by either warehouses or distribution centers
Contract warehousing is a long term, mutually beneficial arrangement which provides unique and specially tailored warehousing and logistics services for one customer
Answer:
The largest users of private warehousing are retail chain stores, they handle large volumes of products on a regular basis.
Manufacturing firms also utilize private warehousing.
In some cases, such as with distribution centers handling perishable food
:
1. Warehousing can be provided by either warehouses or distribution centers. Warehouse emphasizes the storage of product and their primary purpose is to maximize usage of available storage space. 仓储可以由仓库或配送中心提供。 仓库强调产品的存储，其主要目标是存储空间的最 大化使用。