三星电子 qsa audit check sheet(中文).xls

QSA Audit(Dell)(工厂稽查)

Dell Confidential Document No. COR.40.WWP.SQ.0003 Rev 3.0Information and InstructionsPURPOSEThis document was developed as an Audit Tool to assess a supplier's Quality Systems against Dell's Quality Systems Requirements.The Dell Quality Systems Audit (QSA) is build upon the ISO-9000 Quality Systems Standard, but with additional Dell specific requirements included.SCOPEThe Dell Quality Systems Audit is not commodity specific, therefore it may be used to assess the Quality Systems deployed by a supplier/manufacture irrespective of the commodity.AUDIT BY SELF ASSESSMENTA supplier's facility is required to complete a self assessment using this tool in advance of the Dell Audit. (One QSA is required per facility.)By doing this, a facility will be able to prepare for the audit and seek advance help and guidance from Dell SQE to be best positioned to succeed.It is expected that during the self-assessment process, that the supplier will use this opportunity to ask questions for either clarification or to better understand intent of the audit criteria. Waiting for the formal Dell audit to ask these types of questions is too late. It is also expected that based on self audit results, a supplier will inform the Dell team of their readiness for a formal Dell audit.A self assessment is completed by scoring the relevant column in each worksheet.AUDIT BY DELLDuring the audit process, the Dell SQE may wish to review every question/criterion listed on the audit document, or alternatively the SQE may choose to focus only on those questions for which the supplier awarded themselves a score of 1 by self-assessment. The path taken is left to SQE discretion.The score awarded by the SQE Auditor will be entered in the 'Score' column on each worksheet.AUDIT RESULTSThe SQE Auditor must complete ALL sections before an Audit Result can be declared.The Audit Result of each section is based on the number of questions scored as 1 versus the total number of questions of the section.Any questions that are scored as N/A are adjusted automatically in the score denominator.The overall average score does not determine the Audit Result, rather all the individual section scores will determine the Audit Result.The 'Pass' score for the Audit is 90%. If the Audit Scores for all sections of equal or greater than 90% are achieved, a 'Pass' or 'Approved' result is awarded.If an Audit Score of equal or greater than 80% but less than 90% is achieved at any section, a 'Conditionally Approved' result is awarded.If an Audit Score of less than 80% is achieved at any section, a 'Fail' or 'Not Approved' result is awarded.If a "Conditionally Approved" Result is awarded, a Corrective Action Plan is due from the supplier within TWO weeks of the date of audit completion for any sections of the QSA that are below 90%.If a "Not Approved" Result is awarded, a Corrective Action Plan is due from the supplier within TWO weeks of the date of audit completion for any sections of the QSA that are below 80%. On completion of this Corrective Action Plan, a supplier is required to generate second Corrective Action Plan to bridge to the 90% 'Approved' Status.All Corrective Action Plans must contain a timeline to 'bridge' to a 'Conditionally Approved' or 'Approved' status, depending on the initial audit result, and must propose a target date for a Dell follow-up Audit.Failure to achieve a 'Conditionally Approved' Result on a follow up Audit may impact business award decisions.A PASS RESULTOnce a supplier's facility has Passed the Audit, the Quality Systems are approved for the facility audited, not all supplier facilities.Passing the QSA does not guarantee a business award, but is the first step towards winning technical approval for a site. In addition, many commodities have a commodity specific Quality Process Audit (QPA), which also requires to be passed before technical approval may be obtained.AUDIT MECHANICS and QUESTIONSThe Audit breaks down the Quality System into individual sections, each of which is represented by an individual worksheet.Within each worksheet is contained a series of questions specifically pertaining to the section being examined.The questions were devised and developed as closed questions with every attempt to avoid ambiguity.Because of the closed nature of the questions, there can only be one of three answers to any question, i.e. Yes (1), No (0), or N/A (x).If the Criterion is fully met, a score of 1 is obtained. If the Criterion is not met, a score of 0 is obtained.A score of N/A (x) may be awarded if the SQE believes that any particular question is truly Not Applicable in the case of the supplier facility under review.In any cases the total number of N/A should be kept as minimum as possible.If there is any doubt as to the score to award for any given Criterion, a score of zero shall be awarded by default.Any Criterion that scores 1 shall be clearly demonstrated, followed, and be beyond reproach.In the event that a supplier clearly meets the intent of the audit question, but does not exactly do what the question asks, a score of 1 shall be given.TRAININGThe QSA is very technical in content with regard to Quality Systems and Engineering Techniques.An internal training session will be provided to the SQEs who use this checklist.SQEs who use this tool are considered within Dell as being sufficiently qualified to conduct this audit.AUDIT SCHEDULEThe Audit may be used as and when the need arises. However, Dell may conduct an official audit annually for key suppliers. The frequencyof the re-audit will be based on the audit result & action closure of the last audit, as well as the supplier quality performance in the past year period.Before conducting an audit, the auditor must ensure the Dell commodity management team responsible for the relationship are advised of the audit schedule.It is also intended for suppliers to conduct internal audits by self assessment every quarter so progress may be reported to Dell.ADDITIONAL QUESTIONSDELL Quality Systems Audit ChecklistCOR.40.WWP.SQ.0003 Rev 3.0Please contact Alfred Lau at alfred_lau@ for additional information.REVISION HISTORYDate Description Of RevisionRevised ByRev.Original document.Pak Chew Ng 1.0Changes to make it generic.Frank Widjaja 1.1Corrected typographical errors, added revision history Robert Yeopage and added header stating revision number.Modified to use for all commodities as the new QSA Audit Tim W. Boyd/ Jill Terry5-May-99(replacing the 135pt audit form) -- changed subject tabs, 2.0numbering, question content, and scoring.14-Dec-01Added tab for Field Services use, Changed final scoring calculation to (total actual score overall/total questions asked)* 100.Karla Sartin/Jeff Scott2.119-Apr-98 1.2Quality System AuditDell Confidential Document No. COR.40.WWP.SQ.0003 Rev 3.0。

AOC QSA Audit Check list

Remarks
12.1 Are there documented procedures for control of quality records? 有明文规定的程序来管控品质记录吗？ 12.2 Are all quality records identified, indexed, filed, collected, stored, maintained, and disposed after stated period?所有品质记录都有定期地进行备注、编录、归档、整理、存放、维护和处理吗？
QSA Audit Checklist Self Avg Score: Counts: Subtotal:
(Ref 4.2.4)
COR.40.PR.SQ.130/REV3.0 AOC Avg Score: Counts: Subtotals: AOC Score
Y=1 N=0 N/A=x
12: Quality Record
1 1
(Ref 4.2.4)
(Ref 4.2.4)
Are quality records maintained to demonstrate achievement of the required quality and to demonstrate 12.3 effective operation of the Quality System?是否有保存品质记录以证明品质的要求有达成和品质体系的正被有效执行着？ 12.4 12.5 12.6 12.7 12.8 Are pertinent sub-contractor records included in the supplier quality records? 供应商的品质记录中有包括相关次供应商的记录吗？ Are quality records maintained in such a way that they are remain legible, readily identifiable and retrievable? 保存着的品质记录是清晰、易辨认，可寻吗？ Are quality records stored in such a way that deterioration is minimized and loss is prevented? 品质记录的存放的方式，是保证将损害减少到最低并预防可能的遗失吗？ Have retention times of quality records been established and recorded? 是否有规定并写明品质记录的保存期限？ Where agreed contractually, are quality records made available for evaluation by customers? 依据合同规定，品质记录在顾客评价时是否可得？

QSA Audit Check List_Rev4.1_中文

Quality System Audit Check Sheet註. 各项目评价是《 Yes, No 》 2阶段评价， Yes → Y, No → N, 适当事项没有 → N/A来输入. 但, 必须项目的 N/A处理是不可(Revision No: 4.1, Date: 2008.05.26)Quality System Audit Check Sheet註. 各项目评价是《 Yes, No 》 2阶段评价， Yes → Y, No → N, 适当事项没有 → N/A来输入. 但, 必须项目的 N/A处理是不可(Revision No: 4.1, Date: 2008.05.26)Quality System Audit Check Sheet註. 各项目评价是《 Yes, No 》 2阶段评价， Yes → Y, No → N, 适当事项没有 → N/A来输入. 但, 必须项目的 N/A处理是不可(Revision No: 4.1, Date: 2008.05.26)Quality System Audit Check Sheet註. 各项目评价是《 Yes, No 》 2阶段评价， Yes → Y, No → N, 适当事项没有 → N/A来输入. 但, 必须项目的 N/A处理是不可(Revision No: 4.1, Date: 2008.05.26)Quality System Audit Check Sheet註. 各项目评价是《 Yes, No 》 2阶段评价， Yes → Y, No → N, 适当事项没有 → N/A来输入. 但, 必须项目的 N/A处理是不可(Revision No: 4.1, Date: 2008.05.26)Quality System Audit Check Sheet註. 各项目评价是《 Yes, No 》 2阶段评价， Yes → Y, No → N, 适当事项没有 → N/A来输入. 但, 必须项目的 N/A处理是不可(Revision No: 4.1, Date: 2008.05.26)。

SQCI管理

(Process owner: 部品品质科职员) I. Definition☐对供应商品质的持续控制，以改进品质及预防品质事故。

II. Purpose☐及时的改善品质及预防品质事故☐以事先的部品品质活动来确保无缺陷品质III. Policy☐定义- SQCI(Supplier Quality Control Innovation) 认证•作为供应商管理的一种工具，根据对供应商的QSA,QPA以及品质实绩的评价，以保证供应商品质体系，预防品质事故的发生。

- SQMP(Supplier Quality Management Plan)•为确保供应商的原材料品质，从开发阶段到量产、发货，文件化规定厂家•需要做的必需事项以及通过相互协议达成的三星电子的品质要求事项。

•- QSA(Quality System Audit)•作为对供应商品质体系的评价书，按ISO9000 以及三星电子要求供应商•必需具备的事项而制定的Check-list (三星电子供应商QSA 评价书均相同)。

•- QPA(Quality Process Audit)•作为对供应商工程的评价书，以品质管理工程图为基准制定的Check-list ，•对供应商生产的有关Item 的全部工程（包括2nd Vendor）进行评价。

•由三星电子部品品质担当根据三星电子“QPA GUIDE”而制定。

- Quality Result（品质实绩）•品质实绩由USER 工程品质目标达成率，厂家自身工程品质目标达成率，•核心工程Cpk 的评价来组成。

-达成率=(质目标/品质实绩)*100%- SJQE(SAMSUNG Joint Quality Engineer)•三星电子为供应商的SQCI专门担当培训SQCI相关内容，让其熟知•品质管理和品质改善☐责任与权限-部品品质科科长•向供应商通报SQCI认证计划•接收对供应商的SQCI认证评价结果•向SEC通报SQCI认证结果-部品品质担当•向自己所负责的相关厂家通报SQCI日程•向其他相关部门(采购,技术部门)通报SQCI认证评价结果•确定SQCI认证评价结果:合格/不合格•将SQCI认证评价结果报告给部品品质科科长-供应商•将SQCI认证评价日程通报给各相关部门•准备有关Audit 文件和流程•接收Audit时指出的问题点后制定对应的改善对策•准备对SQCI认证问题点的改善对策报告• SQCI认证后持续管理所有文件和Process☐选定SQCI认证对象的供应商-对供应商的SQCI认证根据以下规则来进行•重点部品的供应商•供应商的工程品质不稳定•部品发生重大品质事故•供应商不良率在入库检查/工程/顾客中很高且固执性不良•临时供应商，特殊供应商等贸易额少的供应商不作为SQCI对象☐供应商SQCI推进担当(SJQE:SAMSUNG Joint Quality Engineer) -供应商SQCI推进担当应具备如下资格•理解Audit和品质体系，且具备1年以上从事品质工作经历•理解产品制造过程- SQCI推进担当的作用•定期准备SQMP及QMP•控制供应商品质及1次/月进行内部Audit- SQCI推进担当的主要任务•先行品质管理：诚实度、信赖度提高，对原料的先行管理•周别Data先行管理：工程、发货品质现况、核心工程Cpk管理现况、•提交月别成绩书：发货检查成绩书、分解检查成绩书、可靠性测试Data结果•内部Audit：通过内审员强化自身品质保证活动•每半年1次的内部审查整理和维持品质体系•建立Audit结果的改善对策，验证改善对策，进行事后管理•（使用和三星电子同样的QSA/QPA Check List）••变更点管理：建立变更点申请Process以及防止遗漏•变更点履历管理•鉴定新部品、发生变更点的部品的检查结果• (强化管理除设计变更以外的其他4M变更点管理)•品质问题Follow-up：通过一元化窗口迅速采取措施及根本改善•迅速掌握品质问题的根本原因及建立改善对策后适用和通报•对品质问题进行履历管理及对改善对策实施有效性鉴定•☐编写Supplier Quality Management Plan(SQMP)-供应商自己编写SQMP-编写SQMP目的•构筑供应商自主品质体系的手段•构筑供应商自己负责自己生产的部品品质的体系- SQMP(Supplier Quality Management Plan)：•供应商为了确保品质将自己必须做的事项和必需条件规则化- SQMP 主要领域(21种项目)•版本管理• SQCI相关人员的联络表（包括SST/供应商）• SQMP Manual•品质经营体系•品质目标（User工程不良率，供应商自身工程不良率）•品质改善活动•入库检查•工程品质管理方案•发货检查•可靠性试验•品质Audit•供应商变更点（ECN）管理•顾客不满处理•模具寿命管理•测量仪器/设备管理• SPC管理•品质报告书•新产品业务• 2nd Vendor 管理•标准运营管理•部品List☐SQCI 认证评价方法-认证项目及区分-•再评价时最终评分计算基准：（品质指标＋QSA+QPA）* 上次评价改善指数•-品质指标详细评价基准•以尺寸、特性值项目(CTF)的分散来评价CTQ工程的Cpk水准，但工程变数项目除外•在SQMP中选定的CTQ工程的Cpk值中取最小值来评价CTQ工程评价•（评价前3个月实绩为基准）•-认证基准•并将Audit结果通报给SST(QSA：每半年，QPA：每季度)•供应商新登记时认证基准：SQCI评价“B”等级以上（共用部品）- Penalty 基准•不能适用P/O Block时采取剥夺新部品开发权或转移模具、开发替代供应商等• Penalty措施•-取消认证基准• A，B，C等级供应商中导致品质事故时：事故性市场不良，PL/Recall性不良• User工程不良超出目标3倍时（月别实绩基准）•发现供应商未遵守自身QSA/QPA主要项目事例时：未实施发货检查，工程中•遗漏CTQ检查项目，CTQ工程管理差，混入异品种等•未实行变更点、可靠性、品质指标等与SST约束事项时：未实施变更点申请，•未通报可靠性不合格，虚伪编制品质实绩，未实施每半年内部审查时等•量产可靠性试验不合格时：•周期：根据SST年可靠性计划进行•试验项目：与最初承认时的实验项目和条件相同IV. Procedure －-☐Step 1 : 选定SQCI认证对象-Who : 部品品质科职员-When : 根据年度SQCI 推进计划-Ref : 年度SQCI 推进计划（P2071）-Ref Sap : N/A-年初部品品质科职员制定年度SQCI 推进计划。

SQCI管理

(Process owner: 部品品质科职员) I. Definition☐对供应商品质的持续控制，以改进品质及预防品质事故。

II. Purpose☐及时的改善品质及预防品质事故☐以事先的部品品质活动来确保无缺陷品质III. Policy☐定义- SQCI(Supplier Quality Control Innovation) 认证•作为供应商管理的一种工具，根据对供应商的QSA,QPA以及品质实绩的评价，以保证供应商品质体系，预防品质事故的发生。

- SQMP(Supplier Quality Management Plan)•为确保供应商的原材料品质，从开发阶段到量产、发货，文件化规定厂家•需要做的必需事项以及通过相互协议达成的三星电子的品质要求事项。

•- QSA(Quality System Audit)•作为对供应商品质体系的评价书，按ISO9000 以及三星电子要求供应商•必需具备的事项而制定的Check-list (三星电子供应商QSA 评价书均相同)。

•- QPA(Quality Process Audit)•作为对供应商工程的评价书，以品质管理工程图为基准制定的Check-list ，•对供应商生产的有关Item 的全部工程（包括2nd Vendor）进行评价。

•由三星电子部品品质担当根据三星电子“QPA GUIDE”而制定。

- Quality Result（品质实绩）•品质实绩由USER 工程品质目标达成率，厂家自身工程品质目标达成率，•核心工程Cpk 的评价来组成。

-达成率=(质目标/品质实绩)*100%- SJQE(SAMSUNG Joint Quality Engineer)•三星电子为供应商的SQCI专门担当培训SQCI相关内容，让其熟知•品质管理和品质改善☐责任与权限-部品品质科科长•向供应商通报SQCI认证计划•接收对供应商的SQCI认证评价结果•向SEC通报SQCI认证结果-部品品质担当•向自己所负责的相关厂家通报SQCI日程•向其他相关部门(采购,技术部门)通报SQCI认证评价结果•确定SQCI认证评价结果:合格/不合格•将SQCI认证评价结果报告给部品品质科科长-供应商•将SQCI认证评价日程通报给各相关部门•准备有关Audit 文件和流程•接收Audit时指出的问题点后制定对应的改善对策•准备对SQCI认证问题点的改善对策报告• SQCI认证后持续管理所有文件和Process☐选定SQCI认证对象的供应商-对供应商的SQCI认证根据以下规则来进行•重点部品的供应商•供应商的工程品质不稳定•部品发生重大品质事故•供应商不良率在入库检查/工程/顾客中很高且固执性不良•临时供应商，特殊供应商等贸易额少的供应商不作为SQCI对象☐供应商SQCI推进担当(SJQE:SAMSUNG Joint Quality Engineer) -供应商SQCI推进担当应具备如下资格•理解Audit和品质体系，且具备1年以上从事品质工作经历•理解产品制造过程- SQCI推进担当的作用•定期准备SQMP及QMP•控制供应商品质及1次/月进行内部Audit- SQCI推进担当的主要任务•先行品质管理：诚实度、信赖度提高，对原料的先行管理•周别Data先行管理：工程、发货品质现况、核心工程Cpk管理现况、•提交月别成绩书：发货检查成绩书、分解检查成绩书、可靠性测试Data结果•内部Audit：通过内审员强化自身品质保证活动•每半年1次的内部审查整理和维持品质体系•建立Audit结果的改善对策，验证改善对策，进行事后管理•（使用和三星电子同样的QSA/QPA Check List）••变更点管理：建立变更点申请Process以及防止遗漏•变更点履历管理•鉴定新部品、发生变更点的部品的检查结果• (强化管理除设计变更以外的其他4M变更点管理)•品质问题Follow-up：通过一元化窗口迅速采取措施及根本改善•迅速掌握品质问题的根本原因及建立改善对策后适用和通报•对品质问题进行履历管理及对改善对策实施有效性鉴定•☐编写Supplier Quality Management Plan(SQMP)-供应商自己编写SQMP-编写SQMP目的•构筑供应商自主品质体系的手段•构筑供应商自己负责自己生产的部品品质的体系- SQMP(Supplier Quality Management Plan)：•供应商为了确保品质将自己必须做的事项和必需条件规则化- SQMP 主要领域(21种项目)•版本管理• SQCI相关人员的联络表（包括SST/供应商）• SQMP Manual•品质经营体系•品质目标（User工程不良率，供应商自身工程不良率）•品质改善活动•入库检查•工程品质管理方案•发货检查•可靠性试验•品质Audit•供应商变更点（ECN）管理•顾客不满处理•模具寿命管理•测量仪器/设备管理• SPC管理•品质报告书•新产品业务• 2nd Vendor 管理•标准运营管理•部品List☐SQCI 认证评价方法-认证项目及区分-•再评价时最终评分计算基准：（品质指标＋QSA+QPA）* 上次评价改善指数•-品质指标详细评价基准•以尺寸、特性值项目(CTF)的分散来评价CTQ工程的Cpk水准，但工程变数项目除外•在SQMP中选定的CTQ工程的Cpk值中取最小值来评价CTQ工程评价•（评价前3个月实绩为基准）•-认证基准•并将Audit结果通报给SST(QSA：每半年，QPA：每季度)•供应商新登记时认证基准：SQCI评价“B”等级以上（共用部品）- Penalty 基准•不能适用P/O Block时采取剥夺新部品开发权或转移模具、开发替代供应商等• Penalty措施•-取消认证基准• A，B，C等级供应商中导致品质事故时：事故性市场不良，PL/Recall性不良• User工程不良超出目标3倍时（月别实绩基准）•发现供应商未遵守自身QSA/QPA主要项目事例时：未实施发货检查，工程中•遗漏CTQ检查项目，CTQ工程管理差，混入异品种等•未实行变更点、可靠性、品质指标等与SST约束事项时：未实施变更点申请，•未通报可靠性不合格，虚伪编制品质实绩，未实施每半年内部审查时等•量产可靠性试验不合格时：•周期：根据SST年可靠性计划进行•试验项目：与最初承认时的实验项目和条件相同IV. Procedure －-☐Step 1 : 选定SQCI认证对象-Who : 部品品质科职员-When : 根据年度SQCI 推进计划-Ref : 年度SQCI 推进计划（P2071）-Ref Sap : N/A-年初部品品质科职员制定年度SQCI 推进计划。

QPA审核表(DELL_CHECK_LIST- QPA中英文版)

DELL MONITOR AUDIT
Cor.40.WWP.SQ.0013/Rev .1.0
Checkli6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Is there an operator Work Instruction (WI) for the specific product being built? 操作员正在生产的产品是否有相应的作业指导书 Is the WI revision controlled and updated? 作业指导书是否受控并且是最新的 Is the WI readily available to the operator at the station? 作业指导书的位置是否对操作员是最适宜的 Does the WI list the machines, equipment, tools, and fixture (with model number or P/N) to be used? 作业指导书是否列出所有使用机器、设备、工具和夹具（以及P/N或者型号名）？ Does the WI list the machine and equipment program name and revision to be used? 作业指导书是否列出所有的机器/设备的程序及使用的版本 Does the WI list the machine and equipment settings to be used? 作业指导书是否列出机器/设备使用的设置? Does the WI list the PCB P/N and Revision? 作业指导书是否列出PCB 的P/N和版本 Is the PCB loading orientation identified? How? PCB的上板方向是否说明?如何? If magazine is used, is the magazine loading direction specified on WI for both input and output? 如果使用卡片箱，作业指导书中是否规定了卡片箱的放入，取出的放置方向。 Does the WI list all the parts (P/N, description, usage, designator) to be used clearly? 资材（料号，P/N,用法，位置）是否列于作业指导书上 Is the source, model, and description of the glue and solder paste in use specified on WI? 胶水或锡膏的来源/类别/描述在作业指导书中是否说明? Is the glue and solder paste staging time specified in the WI? 胶水或锡膏的回温时间在作业指导书中是否说明? Is the glue adhesive torque specified in the WI? 胶水的粘力在作业指导书中是否说明? Is the machine head number specified on WI for each component? 作业指导书中是否针对各元件描述机头号? Is the component feeder type specified on WI or otherwise for each component package? 作业指导书是否描述feeder的类型,或者针对各元件包装 Is the nozzle type required specified on WI or otherwise for each component body size? 作业指导书是否描述锡嘴的类型,或者针对各元件尺寸 Is the component loading polarity/orientation specified clearly? 上料的方向/极性是否清楚说明? Is the WI simple and clear enough such that an operator with basic training can follow it to perform the job? 作业指导书是否简单明确可以确保操作员完成工作 Does the WI specify that the operator should check all parts and machine set-up before the operation? 作业指导书是否说明作业者在作业前应确认所有部品和机器设置状态 Is the component loading set-up cross checked by another operator before machine start up? 在开机前,元件上料是否有交叉检查制度 Is component reloading cross checked by another operator before machine restart? 在重开机前,元件重上料是否有交叉检查制度 Is there a log signed by the operator and countersigned by the cross check operator? 是否保留有上料者和交叉确认者签字的交叉检查记录 Is the log updated and complete? 交叉检查记录是否不断更新并完整?

质量体系清单SQA audit check list-Chinese

P I I I R R S ______
2. 企业的人权、卫生和安全情况是怎样？
遵守当地的雇用童工法规遵守当地工资和工时的法规遵守当地反歧视的法规员工是自愿受雇，不存在强迫工作，没有体罚无烂碎物、无漏或无坑洼灯光明亮，工作台清洁人体工程学评估安全和清洁审查废品材料的控制
5．每条问题中所提供的资料只作参考，不必完全符合每一点的要求。
6. 本问卷内有大部份问题是取材自国际标准 ISO9001：1994。
管理职责
评分
1. 在企业内是如何将持续改进的宗旨进行交流的？
定期质量会议在企业内对质量方针、目标与计划进行沟通定期对质量表现进行评估与沟通对具体质量事件的确认,沟通与跟进定期出版通讯布告板交流主要指标执行情况
19.如何处理不良材料？设定材料审阅委员会记录处理方法(报废、返工、重新归类) 及时处置找寻不良原因的程序工程偏差程序重检返工或修补了的材料
PIIIRRS PIIIRRS
______ ______
纠正及预防措施
20.采用什么方法来对出现不良品的现象采取纠正措施？发出纠正措施要求的标准解决客户抱怨和发动纠正措施的程序分析问题出现的根本原因安排纠正措施之职责及时处理纠正措施记录簿验证纠正措施是否有效
P I I I R R S ______
5. 如何建立和记录工序要求？单一工序或整个生产过程的试产包含有模具,工夹具清单,原料,设备及工艺参数的生产作业指导书工艺流程图及时进行工序更改
PIIIRRS
______
文件和数据控制
6. 资料更改控制系统能否确保客户提供的所有资料是最新的资料

Dell QSA Audit Checklist汉化

8: Inspection and Testing / Status
QSA Audit Checklist Self Avg Score: 100% Counts: 2
COR.40.PR.SQ.130/REV3.0 Dell Avg Score: Counts: #DIV/0! 0 Self Score
(Ref 8.2.1)
(Ref 8.2.4)
8.8
(Ref 8.2.4)ห้องสมุดไป่ตู้
8.9
(Ref 8.2.4)
Is the conformance or nonconformance of a product’s inspection or test status identified? (by markings, tags, 8.10 inspection records, test software, physical location, etc.) 是否區別產品經檢驗或測試符合或不符合的狀態?(采用標記,標簽,檢驗記錄,測試軟体,實際位置等) 8.11 Does the system assure only material that has passed specified inspections or tests is utilized or sold? 系統是否可确保使用或出貨的物料是經指定檢驗或測試合格的?
Dell Confidential
Inspection
P2/2
QSA Audit Checklist
COR.40.PR.SQ.130/REV3.0
Remarks FI&OQA
SQA
FI&OQA
FI
OQA
试验
OQA
OQA