商务英语情景口语之准备和拓展话题
商务英语口语主题
商务英语口语主题商务英语口语主题：商务会议正文:商务会议是商务交流中非常重要的一环。
在商务会议上，人们可以讨论商业问题、交换意见和解决问题。
以下是一些在商务会议上可以使用的英语口语主题:1. 开场白:- Good morning/afternoon, everyone. Thank you for coming. - Great to see you all here today.- Good chance for us to meet and discuss some important business.2. 宣布会议开始:- Let"s start the meeting.- Let"s begin with some brief business updates.- Let"s proceed with the agenda as listed.3. 议程安排:- We have several items on the agenda today.- We will be discussing the sales report, followed by the budget review.- We will start with the market research update, then move on to the product launch plan.4. 发言:- I would like to introduce our new product line to you all. - I have some important news about our sales forecast. - I would like to propose a motion to approve the budget for next year.5. 反驳或提问:- I don"t agree with the report. Can you provide more details?- I have some questions about the budget allocation. Can we discuss that later?- I think we need to consider another option before makinga decision.6. 结束会议:- We have covered all the important topics today.- I believe we have reached a consensus on all the issues. - It"s time for us to break up and start working on the next meeting.拓展:除了上述主题，在商务会议上，人们还可以使用以下英语口语技巧来增强交流效果:1. 使用简短的句子：商务英语口语应该以简单、清晰的语言为主，避免使用过于复杂的词汇和句子。
商务英语口语情景对话,商务英语必备口语
商务英语口语情景对话,商务英语必备口语篇一：商务英语口语情景对话V: valetL: LunaM: manager R:receptionist Scene OneR: Good afternoon, welcome to Hotel Inn, how can I be service you, madam?L: I’d like to register a room, please.R: All right. Have you ever made a reservation?L: Yes I have.R: Excellent! May I have your full name, please?L: Of course! Luna Luo.R: Wait a moment, oh …yes! Madam, please show me you ID card. L: Here you are.R: ok, thanks. How long do you intend to stay in Tokyo?L: For about seven days.R: what kind of room do you require? A double room with double beds?A double room with twin beds? Or a single room?L: I’d like a single room with a bath, and what’s the rate, please? R: the current rate is 10 000 yen per night.L: that’s a little high. I’m told your hotel isoffering a discount, now. R: yes, we were, but the offer ended yesterday. I’m sorry.L: oh, I see. What services come with that?R: For 10 000 yen you’ll have a radio, a color television, a telephone and a major international newspaper delivered to your room every morning.L: That sounds not bad at all. I’ll take it. By the way, I’d like a quiet room away form the street if that’s possible.R: No problem. A quite room away form the street is preferred. Excuse me, madam, what about your breakfast? Will you be happy to have a proper Japanese breakfast in your room or have it at the breakfast buffet? L: I think I’ll have my breakfast at the breakfast buffet.R: That’ll be fine. Well, it’s all right, Luna. Could you sign your name here, please?L: Sure.R: Thanks. Your room number is 202. Here’s your key. The room bellman will show you to your room. I hope you’ll enjoy your stay. The check-out time is 2 P.M of seventh day later.L: thank you.R: My pleasure. Good luck!Scene TwoV: Good morning, laundry department. Can I help you?L: Yes, I want to have my dress dry-cleaned and ironed. And I want it sent back before 6 P.M, because I want toattend a party this evening.V: I’m sorry, madam. If you have any laundry, pleasefill in the form inhis room and just leave the clothes in the laundry bag behind the bathroom door. The laundryman will be there to collect it at 2 P.M every afterL: Oh, That’s too complicated; can I just send myclothes here?V: I’m sorry you can’t. That’s the regulation here.L: Oh, no!!! I wish to make a complaint. I’d like to see the manager, please.V: Ok.M: I’m the manager here. What can I do for you madam?L: I want to have my dress laundry and send it backbefore 6 P.M this evening, but your valet says I have to fill a form and put it into the bag to wait for the laundry man to collect it. It’s difficult for me! I can’t understand the form. It’s written in Japanese!M: Ok, I see. I’m sorry to hear about that. It’s the rule of our hotel, but I can help you to fill in it. Is it ok?L: Yes! It’s very kind of you! (Filling in the form in room 202).M: Please tell me or you can notify in the list whether you need your dress ironed, washed, dry, cleaned or mended.L: I’d like my d ress dry-cleaned and ironed, what if there is any laundrydamage?M: In such a case, the hotel should certainly pay for it. The indemnity shall not exceed ten times the laundry.L: That sounds quite reasonable. I hope there’s no damage at all. M: Of course, it will be not.L: When can I have my laundry back?M: We’ll deliver it before 5 P.M, I guess! Don’t worry madam; the laundry department has wide experience in their work.L: Excuse me. My money is not enough. I want to exchange some RMB for yen.M: Oh, you’re from China. So I suggest you can exchange your money in the Bank of China. Do you have a map?L: Yeah, here you are.M: Ok, let’s see it. Keep going straight for two blocks, and then turn right. You can see the Bank of China on your right.L: All right! Thank you for your help.M: You’re welcome. Is this your first time to come to Tokyo?L: Yes.M: Which course do you take?L: I’ll take the course that stop at Hakone.M: Oh, I see. But every April, the Japanese celebrate Cherry Blossom Festival. The ground is covered by a carpet of pink and white petals whenthe sakura falls.L: It mus t be beautiful scenery, so I won’t miss it. Thank you for your advice!M: My pleasure. Have a great time in Tokyo.Scene Three(In the Bank of china)B: Hello, what can I do for you?L: I want to change some RMB into yen, and, I want to know what the exchange rate is today?B: The real exchange rate between RMB and yens is about 1 to 12.67. So, what’s the amount you’d like to change?L: Let me think. I want to exchange 10000 RMB, for the time. B: No problem. If that’s not enough, you can use the credit card. L: ok, I see.B: Please fill in this exchange memo in duplicate, your name and the amount you want to change.······.L: Here are the notes and memo.B: Will you please show me your passport?L: Yes, here it is.B: Will you please sign your name on this memo?篇二：完整版商务英语场景对话100主题目录Day today Office日常事务 1 Faxes传真2 Telephone Calls电话3 Making Telephone Appointments电话预约4 Memos备忘录5 Business Correspondence商业信函6 Placing an Order下订单 Office Talk办公室谈话7 Coworkers同事8 Bosses老板9 Brainstorming集体讨论 10 ting乘公交车上下班 11 The Working Lunch工作午餐 Business Trip商务旅行12 International Business Travel国际商务旅行 13 Dressing for Business商务着装 14 Hotel Situations旅馆情景 15 Negotiating the Subway乘地铁 Client Reception接待客户 16 Receiving Clients接待客户 17 Entertaining Clients招待客户18 Adating Foreign Clients接待国外客户 19 Factory Tours 参观工厂Business ization商务交流 20 Personal Introductions个人介绍 21 Small Talks聊天22 Delivering Bad News传达坏消息 23 Polite Questions礼貌提问 24 Farewells道别 Negotiation谈判25 Clarifying the Stakes说明利害关系 26 Making Concessions做出让步 27 Discussing the Bottom Line讨论底线 28 Accepting and Confirming接受和确认29 Hard Bargainers VS Soft Bargainers强硬的对手和平缓的对手 Company Organization公司结构 30 CEO执行总裁31 Stockholders股东 32 Board of Directors董事会 33 Managerial Staff管理人员 34 Labor Staff普通员工Meetings and Interviews会议和面谈 35 Executing Meetings开会 36 Performance Reviews业绩评估 37 Agendas会议议程 38 Making Requests提出要求 Presentations业务陈述39 Preparation and Developing Your Topic准备和展话题 40 Introductions and Beginnings介绍和开头41 Making Transitions in the Presentation陈述中的过渡 42 Conclusions结论43 O&A (Question and Answer Period)提问阶段 Data数据处理 44 Trends趋势 45 Systems制度 46 Scheduling日程安排 47 SWOT An山sis态势分析 48 Statistical Reports数据统计报告Technology技术 49 Email电子邮件50 Computer Technology计算机技术 51 Running an Internet Business网上做生意 52 Electronic Gadgets数码产品 53 Web based Marketing网上营销 Financial Topics财务话题 54 Costing 成本 55 Budgets预算 56 Auditing审计 57 The Ey经济 58 Fundraising集资 Legal Topics法律话题 59 Confidentiality机密60 Lawyers律师 61 Contracts合同 62 Copyright版权63 Patents专利64 Environmental Regulations环境条例 Marketing Topics营销话题 65 Marketing Surveys市场调查 66 Target Audience目标消费者67 Print and Media Advertising印刷和媒体广告 68 Promotional Events促销活动 69 Developing the Market市场开发Sales Topics销售话题 70 Selling Points卖点 71 Trade Shows贸易展览 72 Sales Reviews检查销售额 73 Product Demonstrations 产品演示 74 Following up on Leads线索追踪 75 Customer Service 顾客服务 International Topics国际话题 76 Sourcing得到供货77 Export／Import出口／进口 78 Exchange Rates汇率79 International Greeting Methods国际问候方式 Big Business跨国公司 80 Mergers合并 81 Competition竞争82 Climbing the Corporate Ladder进入管理层 83 Branch Offices分支机构 84 Consulting咨询Employment Practices雇用惯例 85 Fair Pay公平薪酬86 Recruiting Personnel人员招聘 87 Retirement退休 88 Partnership合作关系 89 R&um6s简历90 Job Interviews求职面试Social and Equality Issues社会和平等话题 91 Women in the Workforce职业女性 92 Discrimination歧视 93 Welfare福利 94 Labor Unions工会95 Strikes and Demonstrations罢工和示威游行 Continuing Education继续教育 96 Management Training管理人员培训 97 Seminars／Workshops研究会／研讨会 98 Company Retreats公司培训 99 Teambuilding团队建设 100 MBA工商管理硕士1 Faxes传真 M: Can you have the briefs from the Anderson firm's lawyer on my desk by tomorrow morning. There arequite a few very time sensitive matters with this case. I'm afraid I can't wait any longer.F: Getting those Anderson briefs has been harder thanyou can imagine. I have tried to contact their lawyer many times. But every time I call, His secretary says he’s in a meeting or out of the office or away on business. I am beginning to think he is trying to avoid me.M: That's highly possible. He knows if we miss ourfiling deadline, we don’t stand a chance to compete against them for the bid. Try to get a hold of him again. Give hima call and see if he can fax them first thing. F: What if I can't speak to him directly?M: Ask his secretary to fax them. It’s the same thing. Have them faxed over with a copy also faxed to Martin’s office.F: How do I find Martin’s fax number? Is he in your roller desk? M: No, but you can also call their office and ask the secretary to give you their fax number. I’ll email you their office number later today. F: Ok, I'll get on it first thing.M: Be sure you do, I need those briefs ASAP M: Did you put this morning's faxes on my desk? I’m waiting for some urgent faxes from headquarters, I'm pretty sure they came in last night. F: Everything that came in the office fax machine last night is all on your desk, but I noticed that some of faxes came through pretty blurred, maybe you take alook at them, if the copy is ueadable, I'll call then and ask them to refax.M: Yeah, you're going to have to call them and get themto be refax. These copies are so dark. I can't make out anyof the words. F: What about that one?篇三：商务英语情景口语商务英语情景口语对话详解：求职面试A: Hello Mr. Jones, please have a seat. Thank you for coming in today. I have read your resume. You completed University in England?B: Yes, I went to Cambridge. After graduation, I started right away into the advertising industry. Later, I made a bit of a switch to focus on marketing research.A: So, what experience do you have?B: I have ten years marketing experience. This includes both entry level and management positions. In my last position, I worked my way up to being director of themarkeing department.A: I can see that from your resume. Your last positionwas marketing director for a pharmaceutical company, is that right? Later, why did you decide to leave your former post?B: I felt after five years in one place, I was ready for something new. I would like to have a job that is challenging, something that I can see and do new things every day. I loved many things about my former job, and I left with amiable feelings on both sides. I was just ready for something new.A: I see. Do you want to work full-time or part-time? B: I would rather work full-time.A: I'll make note of that. Now, what are your salary expectations? B: I am willing to negotiate, but I expect at least $40,000 a year.你好,琼斯先生!请坐.谢谢你今天能来.你的简历我已看过.你在英国上为的大学? 是的,上的剑桥大学.毕业后,我就锒铛入狱了广告工作,后来转回了市场调查. 那么,你都有什么管理工作经验?我做过10年市场销售工作,以及初级职位和管理职位,并在最后的岗位上通过自己的文职人员努力当上了市场部主任. 从简历上能看出去.你最后的职位是制药公司的市场部主任,对吧?那后来你为什么离职?我觉得在一个政府机构干上5年久应该换工作.我喜欢干有挑战性的其他工作,喜欢每天听到新东西,做不同的工作.我很喜欢我以前那份教育工作,而且任何一方我离开时双方也极愉快,我之所以离开时因为想尝试新事物. 我明白,那你想做专职还是兼职?我比较想做专职.我记录一下.好了,你对工资的期望是多少?我愿意商量下,但是我希望每年至少有4万美元的收入.商务英语情景口语对话详解：招待客户A: Mr. Bryant? Hi, I'm Mike from Florence Incorporated.I'll glad you made it okay. How was your flight?B: It was pretty bumpy, also a bit long, all together about 5 hours.A: That is a long flight. You had a layover too, is that right? You must be tired. B: Actually I feel quite rested. I was able to sleep on the plane.A: Good! Here, let me help you with your bag. Is it your first time to Seattle? I'd be happy to take you around thiscity and show you the sights tonight if you're up to it.B: That will be very nice. You're too kind.A: I've already made a hotel reservation for you, let'sgo to the hotel first and drop off your things. Then, I'dlike to have a drink so that we can get better acquainted.I've booked a table at an exclusive restaurant downtown. Afterwards, I've made arrangements to take you to see thecity lights. Seattle’s nightlife can be really quite exciting. How does that schedule sound to you? B: Sounds great. Thank you for your hospitality.是理查德森先生吗?您好，我是佛罗伦萨股份股份有限公司的迈克。
商务英语情景对话范文
商务英语情景对话范文A: Good morning, Mr. Smith. I hope you had a pleasant journey.B: Good morning, Ms. Johnson. Yes, thank you. The journey was fine, although the flight was a little delayed.A: I'm sorry to hear that. Anyway, let's get down to business. I believe we have a lot to discuss today.B: Yes, indeed. I'm really looking forward to our meeting. I've prepared a detailed report on the latest market trends and our company's performance.A: That's great. I'm sure your insights will be very valuable to our team. I've also prepared some proposals for expanding our business in the Asian market.B: Excellent. I think our two teams can work closely together to achieve our common goals.A: Absolutely. I believe that collaboration is the key to success in today's competitive business environment.B: I couldn't agree more. By the way, I heard that your company is planning to launch a new product line. Is that true?A: Yes, it is. We have been working on a new line of eco-friendly products, which we believe will be very well-received in the market.B: That's very exciting. I think there is a lot of potential for collaboration in this area as well. Our company has been focusing on sustainability and environmental responsibility, so I believe there are many opportunities for us to work together.A: I completely agree. I think our companies share the same values and goals, and there are definitely many areas where we can collaborate for mutual benefit.B: I'm glad to hear that. I believe that by working together, we can achieve great success in the market.A: I couldn't agree more. I think our meeting today has been very productive, and I look forward to further discussions and collaborations in the future.B: Likewise. Thank you for your time, Ms. Johnson. I'm really excited about the possibilities for our companies to work together.A: You're welcome, Mr. Smith. I'm also very excited about the potential for collaboration. I believe that by working together, we can achieve great things in the market.B: I completely agree. I look forward to our future collaborations. Thank you again for the opportunity to meet today.A: Thank you, Mr. Smith. Have a safe journey back.B: Goodbye, Ms. Johnson. Take care.。
《商务英语口语大全【完整版】》
《商务英语口语大全【完整版】》一、商务问候与介绍1. 问候Good morning/afternoon/evening, it's a pleasure to meet you.（早上/下午/晚上好，很高兴见到您。
）How do you do? I've heard a lot about you.（您好，我久闻大名。
）It's nice to finally put a face to the name.（很高兴能将名字与人对上号。
）2. 自我介绍My name is [Your Name], and I'm the [Your Position] at [Company Name].（我叫[您的名字]，是[公司名称]的[您的职位]。
） I'm looking forward to working with you on this project.（我期待与您共事这个项目。
）二、商务洽谈与沟通1. 表达意见In my opinion, [Your Opinion].（在我看来，[您的意见]。
）I believe that [Your Idea] could be beneficial for both parties.（我相信[您的想法]对双方都有益。
）I'd like to suggest [Your Suggestion].（我想提出[您的建议]。
）2. 谈判技巧I understand your concerns, but let's consider the possibilities from another angle.（我理解您的担忧，但让我们从另一个角度考虑一下可能性。
）If we can agree on [Certain Terms], I'm confident that we can finalize the deal.（如果我们能在[特定条款]上达成一致，我相信我们可以完成这笔交易。
商务英语情景对话练习
商务英语情景对话练习引言商务英语是现代商务交流中不可或缺的一部分。
在商务活动中，能够流利地进行英语对话是非常重要的，因为它可以帮助我们与国际企业进行有效的沟通和合作。
在本文档中，我们将通过一系列的商务英语情景对话练习来提升我们的口语表达能力和沟通技巧。
对话练习一：业务洽谈情景：你是一家跨国公司的销售代表，你正在与一家中国公司洽谈合作事宜。
下面是你和中国公司代表的对话。
销售代表（S）：早上好，我是一家跨国公司的销售代表。
我很高兴与您会面并洽谈合作事宜。
中国公司代表（C）：早上好，很高兴见到你。
我是中国公司的商务代表。
请问，你想与我们公司合作什么项目？S：我们公司专注于提供高质量的IT解决方案。
我们希望与贵公司合作开发一个新的移动应用程序。
C：听起来不错。
请问这个应用程序有什么特点？我们公司如何受益于这个合作？S：这个应用程序将是一个在线购物平台，用户可以方便地浏览和购买各种商品。
我们的公司将负责技术开发和维护，而贵公司可以提供商品和市场推广方面的支持。
我们希望这个合作可以帮助贵公司拓展线上业务。
C：这听起来是一个有趣的项目。
我们对合作后的利润分成有何要求？S：我们可以商讨利润分成的细节。
也许我们可以按照销售额的百分比来分配利润。
当然，我们也愿意听取您的建议。
C：好的，我们可以进一步讨论这个问题。
但是，在我们正式决定合作之前，我们需要进一步了解你们公司的实力。
你能提供一些关于你们公司的客户案例吗？S：当然可以。
我们有很多国际客户，包括一些知名的企业。
我可以为您提供一些客户案例和他们对我们公司的评价。
C：那太好了。
我会让我们的团队对你们公司进行一些调研，然后我们再决定合作的细节。
你认为我们可以在什么时间再次见面讨论？S：我建议我们安排下周的一个时间，这样我们有足够的时间来准备和整理资料。
你认为周三下午如何？C：好的，周三下午听起来很好。
请给我发一份会议邀请，我们会安排适当的时间和地点。
S：非常感谢您的时间和合作。
商务英语情景对话100主题-真正完整版
Day today Office日常事务1 Faxes传真2 Telephone Calls电话3 Making Telephone Appointments电话预约4 Memos备忘录5 Business Correspondence商业信函6 Placing an Order下订单Office Talk办公室谈话7 Coworkers同事8 Bosses老板9 Brainstorming集体讨论10 Commuting乘公交车上下班11 The Working Lunch工作午餐Business Trip商务旅行12 International Business Travel国际商务旅行13 Dressing for Business商务着装14 Hotel Situations旅馆情景15 Negotiating the Subway乘地铁Client Reception接待客户16 Receiving Clients接待客户17 Entertaining Clients招待客户18 Accommodating Foreign Clients接待国外客户19 Factory Tours参观工厂Business Communization商务交流20 Personal Introductions个人介绍21 Small Talks聊天22 Delivering Bad News传达坏消息23 Polite Questions礼貌提问24 Farewells道别Negotiation谈判25 Clarifying the Stakes说明利害关系26 Making Concessions做出让步27 Discussing the Bottom Line讨论底线28 Accepting and Confirming接受和确认29 Hard Bargainers VS Soft Bargainers强硬的对手和温和的对手Company Organization公司结构30 CEO执行总裁31 Stockholders股东32 Board of Directors董事会33 Managerial Staff管理人员34 Labor Staff普通员工Meetings and Interviews会议和面谈35 Executing Meetings开会36 Performance Reviews业绩评估37 Agendas会议议程38 Making Requests提出要求Presentations业务陈述39 Preparation and Developing Your Topic准备和展话题40 Introductions and Beginnings介绍和开头41 Making Transitions in the Presentation陈述中的过渡42 Conclusions结论43 O&A (Question and Answer Period)提问阶段Data数据处理44 Trends趋势45 Systems制度46 Scheduling日程安排47 SWOT An山sis态势分析48 Statistical Reports数据统计报告Technology技术49 Email电子邮件50 Computer Technology计算机技术51 Running an Internet Business网上做生意52 Electronic Gadgets数码产品53 Web based Marketing网上营销Financial Topics财务话题54 Costing成本55 Budgets预算56 Auditing审计57 The Economy经济58 Fundraising集资Legal Topics法律话题59 Confidentiality机密60 Lawyers律师61 Contracts合同62 Copyright版权63 Patents专利64 Environmental Regulations环境条例Marketing Topics营销话题65 Marketing Surveys市场调查66 Target Audience目标消费者67 Print and Media Advertising印刷和媒体广告68 Promotional Events促销活动69 Developing the Market市场开发Sales Topics销售话题70 Selling Points卖点71 Trade Shows贸易展览72 Sales Reviews检查销售额73 Product Demonstrations产品演示74 Following up on Leads线索追踪75 Customer Service顾客服务International Topics国际话题76 Sourcing得到供货77 Export／Import出口／进口78 Exchange Rates汇率79 International Greeting Methods国际问候方式Big Business跨国公司80 Mergers合并81 Competition竞争82 Climbing the Corporate Ladder进入管理层83 Branch Offices分支机构84 Consulting咨询Employment Practices雇用惯例85 Fair Pay公平薪酬86 Recruiting Personnel人员招聘87 Retirement退休88 Partnership合作关系89 R&um6s简历90 Job Interviews求职面试Social and Equality Issues社会和平等话题91 Women in the Workforce职业女性92 Discrimination歧视93 Welfare福利94 Labor Unions工会95 Strikes and Demonstrations罢工和示威游行Continuing Education继续教育96 Management Training管理人员培训97 Seminars／Workshops研究会／研讨会98 Company Retreats公司培训99 Teambuilding团队建设100 MBA工商管理硕士1 Faxes传真 (7)2\Telephone Calls电话 (7)3. Making Telephone Appointments电话预约 (8)4 Memos备忘录 (9)5/Business Correspondence (10)6 Placing an Order下订单 (11)7 Co-Workers (12)8 Bosses (13)9 Brainstorming (14)10 Commuting (15)011 The working lunch (16)12 International Business Travel (16)13 Dressing for Business (17)14 Hotel Situations旅馆情景 (18)015 Negotiating the Subway (19)Client Reception接待客户 (20)16/Receiving clients (20)017 Entertaining Clients (21)18 Accommodating Foreign Clients接待国外客户 (22)019 Factory Tours (23)020 Personal Introductions (23)021 Small talk (24)022 Delivering Bad News (25)023 Polite Questions (26)024 Farewells (27)25 Clarifying the stakes (27)No. 26 making concession (28)27 Discussing the Bottom Line讨论底线 (29)28/Accepting and Confirming (30)29/ Hard bargainers VS. Soft bargainers (31)30 CEO (31)31 Stockholders股东 (32)32 Board of Directors董事会 (33)33 Managerial Staff管理人员 (34)34 Laborial Staff普通员工 (34)Meetings and Interviews会议和面谈 (35)35 Executing Meetings开会 (35)36 Performance Reviews业绩评估 (36)37 Agendas会议议程 (37)38 Making Requests提出要求 (38)Presentations业务陈述 (39)39 Preparations and Developing Your Topic (39)40 Introductions and Beginnings介绍和开头 (40)41 Making Transitions in the Boay of the Presenta陈述中的过渡 (41)42 Conclusions结论 (41)43 Q&A (Question and Answer Period)提问阶段 (42)Data数据处理 (43)44 Trends趋势 (43)45 Systems制度 (44)46 Scheduling日程安排 (45)47 SWOT analysis态势分析 (45)48 Statistical Reports数据统计报告 (46)Technology技术 (47)49 Email电子邮件 (47)50 Computer Technology计算机技术 (48)51 Running an Intemet Business网上做生意 (49)52Electronic Gadgets数码产品 (49)53 Web based Marketing网上营销 (50)Financial Topics财务话题 (50)54 Costing成本 (50)55 Budgets预算 (51)56 Auditing审计 (52)57 The Economy经济 (53)58 Fundraising集资 (54)Legal Topics法律话题 (54)59 Confidentiality机密 (54)60 Lawyers律师 (55)61 Contracts合同 (56)62 Copyright版权 (58)66----Target Audience目标消费者 (61)74 FoUowing up on Leads线索追踪 (68)76---- Sourcing得到供货 (70)91 Women in the Worforce (82)92-----Discrimination 歧视 (82)93----Welfare福利 (83)94---Labor Unions工会 (84)96---Management Training管理人员培训 (86)97------Seminars/Workshops 研讨会 (86)98-------Company retreats (87)100/MBA (88)1 Faxes传真Dialogue oneM:Can you have the briefs from the Anderson firm's lawyer on my desk by tomorrow morning. There are quite a few very time sensitive matters with this case. I'm afraid I can't wait any longer.F:Getting those Anderson briefs has been harder than you can imagine. I have tried to contact their lawyer many times. But every time I call, H is secretary says he’s in a meeting or out of the office or away on business. I am beginning to think he is trying to avoid me.M:That's highly possible. He knows if we miss our filing deadline, we don’t stand a chance to compete against them for the bid. Try to get a hold of him again. Give him a call and see if he can fax them first thing.F:What if I can't speak to him directly?M:Ask his secretary to fax them. It’s the same thing. Have them faxed over with a copy also faxed to Martin’s office.F:How do I find Martin’s fax number? Is he in your roller desk?M:No, but y ou can also call their office and ask the secretary to give you their fax number. I’ll email you their office number later today.F:Ok, I'll get on it first thing.M:Be sure you do, I need those briefs ASAPDialogue twoM:Did you put this morning's faxes on my desk? I’m waiting for some urgent faxes from headquarters, I'm pretty sure they came in last night.F:Everything that came in the office fax machine last night is all on your desk, but I noticed that some of faxes came through pretty blurred, maybe you take a look at them, if the copy is unreadable, I'll call then and ask them to refax.M: Yeah, you're going to have to call them and get them to be refax. These copies are so dark. I can't make out any of the words.F: What about that one?M: This one? This one is so light and I can barely read it. How can that be?F: You know, I think the fax machine is out of toner. I can change the toner cartridge. That should solve the problem.M: Yes, but this one will have to be refaxed as well. And look, there's about 3 pages missing. It looks like the fax machine ate half of my important faxes, and ones that made it through are so blurred or too light. They are unreadable.F: I guess the fax machine is out of paper too. Don't worry, I'll have someone look at it this afternoon, and in the meantime, I'll have your documents refaxed to our other fax machine.2\Telephone Calls电话Dialogue 1A: Hello, thank you for calling Bradford and Sons. This is Tracy speaking, How may I help you?B: Hello. I would like to speak to your director of human resources, Ms. Jenkins, Please.A: Just a moment. I'll check to see if she is at her desk. May I tell her who is calling?B: This is Bill Burton from Milford Insurance, I'm calling in regards to our meeting next Tuesday.A: Thank you, Mr. Burton. Can you please hold for a moment? I’ll check to see if she is available.B: No problem.A: I'm sorry. Ms. Jenkins is away from her desk. She has already left for lunch. Would you like to leave a message for her?B: Yes, please have her return my call when she returns to the office. It's best if she can get in touch with me before 3 pm today, she can reach me at my office number, 635-8799.A: I'm sorry. I didn't quite catch that, could you please repeat the number?B: No problem, my office number is 635-8799. Tell her to ask for extension 31.A: I'm sorry, Mr. Burton, just to confirm, your name is spelled B-U-R-T-O-N, is that correct?B: Yes, and I represent Milford Insurance.A: I will make sure Ms. Jenkins receives your message and returns your call before 3pm this afternoon. B: Thank you very much.Dialogue2A: Hello, Pasadena Inn, this is Sandy, how may I direct your call?B: I'd like to speak to someone about reservations.A: I can help you with that. What date would you like to make a reservation for?B: We'll be arriving May 12th, but I would like to make reservations for penthouse.A: Oh, I'm sorry Sir. I only handle bookings for our standard rooms. The person you need to speak with is Tony Parker, He makes all the arrangements for our executive accounts. Unfortunately, he's not here right now. Can I take your name and number and have him get back to you?B: When do you expect him back in?A: He'll be out all afternoon, he might not be able to return your call until tomorrow. Will that be alright? B: Yes. I suppose. My name is Sam Darcy. He can contact me at 660-843-3235.A: Could you please spell your last name for me?B: Sure. It's D-A-R-C-Y.A: Okay. Mr. Darcy, and your phone number is 660-843-3233?B: That's 3235.A: Sorry! 3235. Great. I'll have Tony call you first thing tomorrow morning.3. Making Telephone Appointments电话预约Dialogue oneM:Hello, Bill Breton speaking. What can I do for you?F:Hello, Mr. Breton, this is Jenny Jenkins of Bradf ord and sons returning your call. I’m sorry youmissed me when you called my office this morning. My secretary said you called concerning our meeting next Tuesday?M:Yes Ms Jenkins, thank you for returning my call. I’m glad to finally get hold of you. I want to let you know I will not be able to make our meeting next Tuesday. I would be out of town that day. Is there any possibility we can move the meeting to Monday?F:I am sorry. I’m afraid I am completely booked on Monday. Would it be Possible to postpone until you return?M: Oh, dear. I was counting on taking care of our meeting before I leave. But I suppose I can shut off a few things. Yes, we can arrange something. I will be back Thursday morning. What about Thursday afternoon? Would that work for you?F: That should be fine. S hall we say about two o’clock?M:Perfect! I look forward to seeing you at two o’clock next Thursday afternoon. If you need to change the time, pls feel free to call me on my cell phone.F:Thanks Burdon, I’ll see you on Thursday.Dialogue twoF: HelloM: Hello, is Doras available?F: This is Doras, who is calling please?M:Hi, Doras, this is Mike calling from parker’s dentistry. I’m calling to confirm your appointment for tomorrow morning at 9am with Doctor Parker.F: Oh, I almost forgot. Thank you for calling to remind me. Actually, I do need to change the time of my appointment. I have a scheduling conflict, A nd I can’t make it that early.M: If I put you in that later slot, would that work out?F:It would have to be after lunch. Do you have anything available about 2 o’clock?M: Sorry, Mam. The only opening we have after lunch is 1: 15, but I might be able to work you in at 4: 00. Would that be a better time?F:That’s all right. I think I should be able to make it at 1: 15. Can you put me down for that time slot? M: No problem, I have your appointment changed from tomorrow morning to tomorrow afternoon at 1: 15 F: Wonderful. Thanks very much.4 Memos备忘录Dialogue 1A: I have been waiting here in the conference room for ten minutes already, what time is the meeting start? Where is anyone anyway?B: Didn't you hear about that, our meeting was postponed until Friday.A: Why the meeting was postponed? No one told me anything about it.B:Did you get the memo?A: What memo? They haven’t any memo this whole week,I check my inbox every day. And I haven’tseen anything.B:The memo went out 3 days ago. It should have made to your inbox, but maybe lost in all collectors on your desk.A: You know how things get pilot about my desk when I'm busy. I know sometimes I do many please things, But I always read all the memos go around; they go directly to my inbox. Are you sure were send to whole office?B:It should have got around to everybody, they also post a copy of the memo in the break room. Don't you ever look at messages post on the bulletin board?A: I'm usually too busy to take a bunch of coffee break by the water cooler, Anyway, I'm sure the memo never get to my inbox, I'll have to talk our secretary about it.B. That's right, You will never know what your missing out of it if you don't read the memos.Dialogue 2A: Ms. Dorsen, I need to take a dictation for me,B:Yes, sir.A: They should go out intra office memorandum to all employee by this afternoon, are you ready?B:Yes, sir, Go ahead.A: Attention all staff: effective immediately, all office communication are restricted to email correspondence as official memos, the use of instance message program by employee during work hour are strictly prohibited.B:Sir, Does this apply to intra office communication only or relate also restrict external communications?A: It should apply to all communications. Not only in this office between employees, but also any outside communications.B:But sir, many employees use instance messaging to communicate with clients.A: This were just have to change the communication methods, I don't want any one use instance messaging in this office, it waste too much time. Now, please, continue the memos. Where were we? B:This apply to internal and external communications.A: Yes, any employee who persist using instance messaging, will first receive a warning, and placed on prohibition, and the second sense, the employment will be termination. Any question regarding this new policy maybe directly to the department of his.B:Is that all?A: Yes, please give this memo type out and distribute to all employees before 4: 00 PM5/Business CorrespondenceDialogue one.A: Did you see the letter I got from Bradform films? They sent the responds to your phone call last week. B: If you want to see something about my call last week, why didn't they sent it to me?A: I guess it must have contact information, so they sent it addressed in care of your department head,anyhow, they wrote to confirm in reading what you discussed about Milton contract.B: Can I see it first in seconds?A: Sure, here it is.B: Dear Mr. Clock, bother to your telephone call last Friday, I'm reading to confirm our meeting on July 21st, as we discussed, our meeting is to review the contract details.A: Did they ask you to sent the files beforehand?B: Let's see, We'll be grateful for the complete to send related materials to our office prior to our meeting. It looks like. . . Hey! Was there anything else was send along with this letter?A: I don't think so, why do you ask?B:The letter writes: please find the enclosed copy of our agenda for your review, I don't see anything else in the envelope.A: Maybe they forgot to attach it to the letter. You should give them another call.Dialogue 2.A: Can you help me for a minute?B: Sure, what I can do for you?A: I'm try to write a letter to one of our clients, But I just don't know exactly what to say, I don't even know how to get started, I know I should write dear Mr. Mrs. or Ms. , but the problem is I don't know the name of contact person.B: You can just put Dear Sir or Madam, officialese not personal, you can write to whom may concerned. A: OK, So I first thanks them for their business, I can say something like "we are very grateful for your continue support", How is that?B:Good! But also, write off the bed you want to tell them the reason of your writing, give them more reference.A: Like "Regarding our new product line, we would like to announce a special price discount"B:Right, do you need them to respond?A: Yes, the letter would have a survey inside, and they should complete it and return to our office. How should I write that?B:You can tell them" Please finding the enclosed customer service survey, else also, you can say: "Attach a customer survey". If you need resource it right away, you can tell them the urgent by saying " Please return the survey without delay as soon as possible. Maybe it more polite with this as early as convenience. "B:Great! and what do you think I should close it with?A: Since you don't know them that well personally, probably the best way is would be your ? or your sincerely, you can also say Best Regards. But I don't think it would be property because you don't have the name. And obviously, should have them.B:OK, Thanks a lot for your help!6 Placing an Order下订单Dialogue 1A: Our toner cartridges are already out of ink. . . Could you make an order for a new set?B:We will need new cartridges for all of the office printers? That will be a large order, probably about two or three cases. The office supply store we usually go through might not have that many in stock.A: You can double check with the housekeeping department, but I am pretty sure all of the machines will need new cartridges. Last time when we made our order to the supplier, the quantity was also especially high. They are used to receiving such bulk orders from us . As long as we give them a heads up a couple days in advance, they can usually fill the order.B:OK, I will make a few calls and run our order by housekeeping first to make sure. Is there anything else we need to order while I am at it?A: I think the only thing is toner. Try to see if they can deliver it before the end of business day tomorrow. We should really try to do better about waiting until the last minute to fill orders that are usually made on a monthly basis. Anyhow, see what you can do to expedite the order this time.B:OK, will do.Dialogue 2A: May I help you?B:Yes, I would like to place an order for toner cartridges. We have a standing agreement with your company, so we will need the same amount as last time.A: Let me key in your information into my computer. I will pull up our records for you . Do you have an order number? What name is the order listed under ?B:It should be under Leslie Smith. The number is 184796A: Yes, Mr. Smith. I have an order for three cases of cartridges, it that what you would like to refill?B:Yes.A: Is there the correct billing address?B:No, pls post the bill to 124 Hildrod Lane, Milton County, 98830.A: I will send you an invoice in the next few days. Your order should be delivered before the end of the day on Monday.B:Thank you.7 Co-WorkersDialogue 1A: I'm really fed up with Harry! He's the biggest airhead I've ever met. He always makes careless mistakes, and he's a pain to work with.B:You shouldn't be so negative. You'll always have some co-workers that are harder to work with than others. But if you are negative and start name-calling in the office, it will make a bad working environment for everybody.A: You only say that because you don't have to work with him. The people in your department seem tocapable and nice to be around. Take Mary for example. She's smart and enthusiastic. I've never anyone as cheery as she is.B:Everybody has their strengths and weaknesses. Even Larry. He might be a pain to be around, but he's also very good at staying in budget on projects. Mary, on the other hand, spends our project money like there's no tomorrow. Also, she's never willing to stay a little later at the office. She always leave at 5: 00 pm sharp.A: Isn't there anyone in the office that is a perfect co-worker? What about Bob? Everybody loves Bob. Even though he's fresh out the college and still a bit green, he is a great co-worker.B:You are right. He's a hard worker, easy to get along with, honest, and he never steals the credit on projects. The only thing he's lacking in is experience.A: Maybe that's why he's so nice!Dialogue 2A: Do you get along with your co-workers?B:I get along pretty well with most of them. It seems there are always a few rotten apples in the bunch, though. Like Margaret. I don't know why management hasn't fired her yet. She's a terrible gossip. A: Do you think management should fire someone just because they gossip?B:It's not only that she gossip, but she also tries to start problems among other employees by spreading rumors and telling lies about her co-workers. She's not trustworthy, and in my opinion, I think she's nuts.A: So how do you develop good relationships in the office?B:I think one of the important things is just to be considerate of your co-workers' feelings and needs. If you are aware of other people and do your part to make a good working environment, you should be able to get along with most of the people you work with.A: I think you're right. But it does seem that there are always a few co-workers that are harder to work with than others.8 BossesDialogue 1A: How are things at the office lately?B:Just awful. Two weeks ago, we got a new boss, and I can't stand him. He is really unreasonable about our workload. Since he came, I've been so busy that I haven't had time to breathe!A: That bad, huh? What about his personality? It's a nice guy at least?B:I should be so lucky. He not only give us too much work, but he is also just plain mean about it. He constantly yells at us or criticizes us. He is always degrading the employees.A: What a terrible working environment! Have you tried to talk anyone about it? Maybe the boss of your boss?B:I was going to, but my boss guessed what I was thinking. He gave me so much work to do this afternoon that I didn't get around to meeting with the supervisor of our department.A: It must be terrible. Why don't you just quit?B:If it wasn't for the money, I would quit in a heartbeat. But the problem is, I can't support myself if I don't work.A: Yeah. But a boss likes that? To deal with him everyday, you should get a raise!Dialogue 2A: Do you get along with your boss?B:Actually I do. She is really understanding and reasonable most of the time. There was only one time I didn't really agree with her.A: When was that?B:Once she fired one of my co-workers for drinking on the job. I felt bad for him, because it is so hard to find a job these days, and he has a family to support.A: Well, he shouldn’t have been drinking on duty. It's your boss' responsibility to make sure employees are safe, and also doing their jobs.B:You are right. She was being a good boss when she fired him, But I just felt sorry for him, that's all.A: Did this incident with your co-worker affect your relationship with your boss?B:Not really. All of us at the office respect our boss a lot.A: You are lucky you can get along so well with your boss. It makes a big difference in how much you enjoy your job.B:No kidding. If you don't like your boss or co-workers, they can make your life miserable.9 BrainstormingDialogue 1A: Have you thought up any good ideas for our business proposal?B:I haven't come up with anything good yet. Somehow my brain isn't functioning today.A: Maybe you should take a break, you've been sitting at your computer for three hours trying to put something together. No wonder your mind isn't very sharp now.B:I came up with a few different thoughts on the proposal, but now I've completely run out of ideas. A: Maybe we can shelve the proposal for a while while you brainstorm.B:We could do that, but I hate to put everything on hold.A: You're right, it's no good to have things up in the air for too long.Dialogue 2A: We've got to come up with a way to solve this problem! No one is getting all their work done during the work day. We need to do some brainstorming to come up with a time-management solution for our office.B:Well, what do you suggest? It's not that we are all wasting a lot of time. Fact is, we're understaffed. People just have too much to do.A: So you think we should hire some new people? That is one possible solution. What else could be theproblem?B:Maybe we do have some problems with time-management. If people were always on time to work, they might get more done in the morning before lunch.A: That's true. Also, maybe we could shorten the lunch break from one hour to forty five minutes. That would add a little time to everyone's day.B:Fifteen minutes would be good, but I wonder if it would make a big impact on the employees' output.I still think it's a problem with too much workload.A: We ended up right where we started. Maybe it is time to look for some temp workers to help with a few projects. That would lighten everyone's load.10 CommutingDialogue 1A: Where's Bill? The ambassador [ æm'bæsədə ] is already here. The meeting is set to start at 9 am.B:He's late again. Traffic is probably holding him up. You know, he commutes from the suburbs. It's not easy commuting every day. We should cut him some slack.A: Even though the traffic is bumper-to-bumper out there, I don't think it's heavy traffic that makes Bill late. He takes the train, remember?B:Oh, that's right. Well, the train shouldn't be late. That means there is only one explanation. . . . Bill must have overslept.A: Well, to be fare, since he's coming all the way from Lancaster, he's got to get up much earlier than the rest of us. He must get start on his commute about 6: 30, no telling what time he actually gets up.B:That's right, because he's got to get to the train station from his house, then take the blue line into the city, then switch trains to the red line. In all, the trip's got to take more than 2 hours.A: Why doesn't he just drive to work?B:It's too difficult to park your car in the city. Also, the traffic coming in from the suburbs is a nightmare.Dialogue 2A: I can't wait until my car is repaired. The commuting with public transportation is killing me.B:It can't be that bad.A: But it is! Take this morning for example. The subway was so packed this morning; I got totally squished by about a hundred busy commuters on the way to work.B:At least the subway is better than the bus. It's faster for one thing. And usually less crowded. But the drawback is that the subway is more expensive than the bus. It adds up over time, if you take it every day.A: That's true. The bus is even worse. Just thinking about taking the bus every day makes me tired! Hey, how do you get to work every day?B:I ride my bike. I don't live too far away, so it's pretty convenient. it's only about a ten minute bike。
商务英语：商务会议英语口语对话
商务英语：商务会议英语口语对话商务会议是商业世界中不可或缺的一部分，它提供了一个平台，让不同的人聚集在一起，探讨业务和合作的机会。
在商务会议中，英语成为了一种通用的工作语言，因此，掌握商务会议英语口语对话的能力对于专业人士来说变得尤为重要。
本文将探讨商务会议的基本流程和常用的英语口语对话。
让我们带你进入商务会议的世界。
1. 商务会议前的准备商务会议之前的准备工作十分重要，这包括确保会议的目标清晰明确，确定参会人员，准备会议议程以及提前做好相关的调查研究。
下面是一段商务会议前的英语口语对话。
H2 准备会议议程A: Hi, have you prepared the agenda for the upcoming business meeting?（嗨，你准备好即将到来的商务会议的议程了吗？）B: Yes, I have. I've listed all the topics that need to be discussed during the meeting.（是的，我有。
我列出了所有需要在会议期间讨论的话题。
）A: Great, can you send it to me so that I can review it before the meeting?（太好了，你能把它发给我，这样我就能在会议前审查一下了吗？）B: Sure, I'll send it to you right away.（好的，我马上就给你发过去。
）H2 调查研究准备A: Have you done any research on the potential clients we'll be meeting with?（你有没有对我们将要见面的潜在客户进行一些调查研究？）B: Yes, I've gathered some information about their company and their industry.（是的，我已经收集了一些关于他们公司和他们所处行业的信息。
商务英语口语情景对话
商务英语口语情景对话情景一：商务会议A: Good morning everyone. Let’s start the meeting.B: Good morning. I have prepared a presentation on our new product launch.C: Sounds interesting. Could you please share it with us?B: Sure. Here are the details. First, we will target the young generation with our innovative design and technology.D: That sounds like a great idea. How about the pricing strategy?B: We will offer competitive prices to attract customers, but also ensure profitability.E: What about the marketing plan?B: We will utilize social media platforms and collaborate with influencers to create buzz around our product.F: Sounds like a solid plan. Let’s discuss the next steps and assign responsibilities.情景二：商务电话A: Hello, this is ABC Company. How can I assist you today?B: Hi, I am calling to inquire about the availability of your product.A: Sure, which specific product are you interested in?B: I am looking for your latest model XYZ.A: We currently have it in stock. How many units are you looking to purchase?B: I am interested in buying around 100 units. Could you please provide me with a quote?A: Of course. Let me check the current price for you.(After a brief pause)A: The price for 100 units of XYZ would be $X, including shipping.B: That sounds reasonable. Can you confirm the delivery time?A: It will take approximately 7-10 business days for the delivery.B: Perfect. Please proceed with the order.A: Great. I will email you the order confirmation shortly.情景三：商务旅行A: Good morning. I am here to check-in for my flight to Shanghai.B: Good morning. May I have your passport and flight details please?A: Sure. Here you go.B: Thank you. Here is your boarding pass. The flight will depart from gate E6.A: Thank you. What is the baggage allowance for this flight?B: You are allowed to take one carry-on bag weighing up to 7 kilograms, and one checked-in bag weighing up to 23 kilograms.A: Noted. Could you also assist me with a seat change request?B: Yes, of course. Let me check the availability.(After a brief pause)B: I can assign you a seat in an emergency exit row if you prefer extra legroom.A: That would be great. Thank you.B: You’re welcome. Enjoy your flight.。
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商务英语情景口语之准备和拓展话题
M: I've got to put together a sales pitch to give to
our clients in the morning. You always give such amazing presentations, I was hoping you could give me some advice about how to win them over tomorrow.
F: Sure, it's easy. First of all, the secret to a suessful oral presentation is to keep things simple. People are listening and they usually don't have a long attention spans. Stick to about three or four points, give an
overview of the points, then present them one by one, and then summarzie at the end. Be straightforward and organized and you're sure to be remembered.
M: What kind of visuals should I use to support the presentation? Do you think I should use powerpoint?
F: You should consider the size and interests of your audience. In other words, who is listening, and what do
they want to hear… you can put together a PPT with some graphics and animations that will catch people's attention, but be careful not to go overboard.
M: I think I can put something together, no problem.
But when it es to tomorrow, I'll just be a bundle of nerves! How can I get over my fear of speaking in public?
F: You know, stage fright is very normal, most people get nervous before they have to speak in front of large
groups. Just prepare well, rehearse beforehand, and trust that you will be great… and you will be!
早上我为我们的客户想出了一种销售方式.你做的陈述总是那么与众不同,所以我希望你能给我一些建议,看看明天如何能说服他们.
当然可以,这很容易.首先,口头陈述的成功秘诀是把事情简单化.人们是在听,而且他们注意力集中的时间通常不会太长.按大约三四
个点来讲,先总体介绍各个要点,然后一个一个地陈述,最后再总结一下.一定要直截了当,有条理,那样别人就一定会记住你.
我应该用什么样的视觉手段来辅助陈述?你认为我应该用幻灯片吗?
你应该考虑一下听众的多少及其兴趣.换句话说,是谁在听,他们想听什么…你可以用演示文稿,再加上一些图标和动画,那样会吸引
人们的注意力,但是要小心别走极端.
我想我能组织好,没有问题.但一说到明天,我就非常紧张.我怎
样才能克服公开讲话的恐惧?
你知道,怯场是很正常的,大多数人在一大群人面前讲话都会很
紧张的.只要准备好,提前排练一下,相信你会做得很棒的……你一定会成功的!
an aggressive sales pitch 强人所难的推销行话
the candidate's campaign pitch 候选人的竞选宣传
Each pany was given ten minutes to make its pitch. 每个公司有十分钟时间进展推销宣传.
I worked with him over a span of six years. 我和他共事
达六年之久.
The project must be pleted within a specific time span. 这项工程必须在规定期限内完成.
Small children have a short attention span. 幼儿注意力持续时间短.
It's quite straightforward to get here. 来这儿相当容易.
He used striking visuals to get his point across. 他用醒目的视觉资料解释他的观点.
She's against the idea but I'm sure I can win her over. 她反对这一想法,但我相信我能把她争取过来.
Don't go overboard on fitness. 热中健身运动别过头.
She can't get over her shyness. 她无法克服她的羞怯心理.。