石大远程在线考试-《跨文化商务交际》
大学生英语跨文化交际复习题库
1.What kinds of things cannot be noticed by a fish in the sea?A) The foodB) The climate and the environmentC) The danger and the natural enemyD) The water正确答案为D2.Human beings also have hardware and software. __________ is to human beings what software is to computer. 人类也有硬件和软件A) CultureB) BodyC) ShapeD) Color正确答案为A3.American scholars Daniel Bates and Fred Plog define culture from intercultural perspective which reflects the role of _________.美国学者丹尼尔·贝茨和弗雷德·普洛格从跨文化的角度定义文化，反映了文化的作用A) perceptionn. 知觉；觉察（力）；观念；（农作物的）收获B) communicationC) sensationn. 感觉；直觉；知觉；轰动D) intellectual n. 知识分子；脑力劳动者；有极高智力的人；正确答案为B4.Many of the same proverbs appear throughout the world, because all people, regardless of their culture, share common _______.许多相同的谚语出现在世界各地，因为所有人，不管他们的文化如何，都是共同的A) storiesB) languagesC) experiencesD) arts正确答案为C5.We understand two characteristics of subgroups as ________ label and temporality.我们理解亚群的两个特征为________标签和时间性A) sameB) inferior ad j. 低劣的；下级的，下等的；（位置在）下面的；C) superior 优良的；更高级的；傲慢的；D) deviant 不正常的，异常的；离经叛道的正确答案为D6.__________ refers to one’s sense of belonging to a particular culture or ethnic group. It means one’s sense of the culture to which one belongs.指一个人对某一特定文化或民族的归属感。
北外1603奥鹏远程教育--跨文化管理--参考答案
第一单元单选题1 根据“文化层次理论”以下选项中属于“中层文化”的是（ ）A. 一个国家的建筑风格B. 一个民族使用的语言C. 中国人用筷子吃饭D. 墨西哥人认为“工作是为了生活”2 根据文化的“冰山理论”以下文化现象中不属于文化的隐形部分的是（） ） A. 绘画、电影、音乐等艺术作品B. 西方人采用分餐，而中国人喜欢分享菜肴C. 中国人认为“加班”是工作勤奋的表现D. 在美国，陌生人见面时通过握手来表示友好3 比较以下几种企业的经验战略，哪种战略几乎不受到文化差异的影响（A. 地区内经营战略B. 全球经营战略C. 跨地区经营战略D. 跨国经营战略4 以下哪个地区的企业组织结构最为扁平（ ））A. 亚洲B. 非洲C. 北美D. 欧洲 5 以下那个现象会出现在美国的公司当中（A. 公司的中层领导由企业老总任命B. 公司员工之间强调等级和人际关系C. 公司的每个岗位都有职位描述，有完善的绩效评估体制D. 公司中决策的程序是自上而下6 以下哪个国家的人极有可能会为了工作效率，越级处理事情（ ）A. 瑞典B. 印尼C. 西班牙D. 中国7 以下哪个国家的文化认为“企业的管理者不必一定是该领域的专家”（）A. 美国B. 法国C. 日本D. 西班牙8 以下哪个公司的经营策略没有考虑到当地文化的因素（ ）A. 尼桑汽车公司结合美国人的口味来设计SUV 汽车B. 肯德基积极开发适合中国人口味的食品C. 星巴克在北京的故宫中建立分店D. 诺基亚专门设计在中国市场推销的手机技术9 以下哪种表述不能体现了一个公司的价值观（ ）A. 公司员工都是来自于同一个地区B. 公司的员工都穿同样的工作服C. 公司会庆祝每位员工的生日D. 公司采用弹性上班时间1 0 以下选项中对文化的定义较全面的一项是（ ）A. 文化是一切人工创造的环境B. 被一群体人共享的价值观念系统C. 文化是人的“心里程序”D. 文化是某一群体解决解决问题所采用的途径和方法第一单元判断题1 隐性文化包含中层文化和核心文化两部分。
[经济学]《商务交流》考试大纲MicrosoftWord文档
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第一篇 《商务交流》课程考试大纲第一部分 课程性质与目标一、课程性质《商务交流》是高等教育自学考试电子商务（专科）专业的一门选修课。
本课程是一门实践性和应用性很强的课程，是为经济类专业和非经济管理类专业开设的一门专业课。
它阐明商务交流的基本理论和知识、基本方法、基本应用技能。
二、课程目标与基本要求通过本课程的学习，使学生概括理解商务交流的基本理论，掌握与人交流的基本方法并将其应用到商务活动中。
学习本课程的目的是：了解商务交流的概念、过程、类型、功能、分析工具及发展导向；明确人际交流和组织交流的相关理论；认识面向大众媒体的商务交流的类型并利用其改变商业组织的形象；掌握商务交流的具体技能，学会应用倾听技巧，利用口头交流、书面交流和非语言交流达成商业目的；掌握商务谈判的理论技巧及应用能力；了解跨文化交流，运用多种交流技巧在跨文化交流中帮助商业组织拓宽市场，融入世界商贸大环境，等等。
《商务交流》是一门实践性和应用性较强的课程，学生在学习时不仅掌握商务交流的各种基本方法和与之相关的基本原理，而且还要进行大量案例分析，以利用掌握的理论知识和技能学会分析问题并解决问题，熟练运用商务交流技巧。
由于《商务交流》的应用性较强，所以教师在讲授该课程时，应适当增加一些案例教学，并结合实践分析对商务活动中涉及交流合作的部分进行专项实习，以增强学生的感性认识。
三、本课程与相关课程的关系无先行课程第二部分 课程内容与考核目标第一章 商务交流的概述一、学习目的和要求通过本章的学习，学生应能了解商务交流的概念、过程、类型和障碍，对商务交流有基本的认识；掌握商务交流的一般功能和管理功能，了解最新的商务交流分析方法及商务交流的发展趋势。
学习本章的基本概念和理论，为以后各章的学习奠定必要的基础。
学习时要注意把理论与实际的商务活动相结合，以便较快的对商务交流的基本概念和基本理论问题有一个初步的认识。
二、考核知识点与考核目标1.了解商务交流的概念（重点）掌握商务交流的过程（一般）、类型（重点）与障碍 (次重点)。
08级考试资料《跨文化交际》
跨文化交际课程期末考试复习资料I. Give a brief definitions of the following terms(名词解释)1. Non-verbal communicationIt refers to communication through a whole variety of different types f signal come into play, including the way we more, the gestures we employ, the posture we adopt, the facial expression we wear, the direction of our gaze, to the extent to which we touch and the distance we stand from each other.2. privacyprivacy: It could be understood as the right of an individual to self-determination as to the degree to which the individual is willing to share with others information about himself that may be compromised by unauthorized exchange of such information among other individuals or organizations.3. slangWords and expressions which are regarded as very informal and so are not considered suitable for formal social situations or serious writing.4. collectivist cultureCollectivist cultures place little value on individual identity and great value on group identity. They have been labeled as “we” culture s because basic unit is thein-group or collective.5. culture shockculture shock：It is a psychological phenomenon that is experienced most often by those who, whether voluntarily or involuntarily, in the process of adjusting themselves to a new culture.6. proverbProverbs are those popular short sayings containing words of advice or warning—are an important part of the language and culture of a society.7. intercultural communication.8. Individual CultureIndividuals tend to define themselves by the extent to which they are different from, rather than similar to other. People are encouraged to display self-confidence and assertiveness, disclosure of personal thoughts and feelings.9. CultureCulture means:(a) The arts, customs, and habits that characterize a particular society or nation.(b).The beliefs, values, behavior and material objects that constitute a people's way of life.10. ProxemicsProxemics refers to the study of spatial relations. The study of proxemics includes three aspects of space: (a) fixed features of space. (b) semifixed features of space, and(c) personal space11. NormsNorms refer to rules for appropriate behavior, which provide the expectations people have of one another and of others. Norms are the outward manifestations of beliefs and values.12. IndividualismIndividualism refers to the doctrine that the interests of the individual are or ought to be paramount, and that all values, right, and duties originate in individuals. It emphasizes individual initiative, independence，individual expression, and even privacy.13. ParalanguageThe set of nonphonemic properties of speech, such as speaking tempo, vocal pitch, and intonational contours, that can be used to communicate attitudes or other shades of meaning.14.Low-context cultureCultures in which little of the meaning is determined by the message is encoded in the explicit code are labeled low-context.II. Answer the following questions(简答题)1.Give some basic rules of boys or girls interaction2. Describe the different ways in showing hospitality between Chinese culture and western cultureChinese guests always refuse offer of drinks or food to demonstrate politeness in seeming not to wish to put their host to any trouble.Sometimes an offer is not a real offer but a polite remark. After we say 'no', we usually wait for the second and third offer. If the host just brings the food or drink and ignores 'no', we ill accept it. Chinese like to press their guests to drink or eat to show their hospitality. While westerners always accept or refuse offer of drinks or food very genuinely.Their refusal is accepted as genuine.Westerners don’t to press. To press people to have food or drink after they have refused is frowned upon and can cause embarrassments.3. What are the differences on receiving gifts between Chinese and westerner?In the West, it is regarded as polite to open gifts as soon as they are given to express appreciation. In China, the situation is quite the reverse. Normally we Chinese feel that if you open the gift as soon as it is given, you might embarrass the person who gives the gift and you might be thought greedy. Therefore, Chinese people tend to open the gifts after the visitors have left.In China, many people send gifts without wrapping them, and if they wrap them, they usually tell the receiver what is inside, and the receiver will thank the sender and put the gift aside without unwrapping them since they already know what is inside. English receivers open the gifts in front of the senders of the gifts.4. Explain the term “intercultural communication competence” and its three components.The intercultural competence refers to the ability to understand and adapt the target culture. Intercultural communicative competence involves cognitive, affective and operational aspects, which are inseparable in reality. The interrelatedness of cognitive, affective, and operational components is very important in the improvement of the communicator’s intercultural communication competence. There are also three aspects in terms of affective components: adaptation motivation, Identity flexibility and esthetic co-orientation, The cognitive aspects of intercultural communication competence are the mental capacities of comprehension and ability to understand the meanings of various verbal and nonverbal codes. Operational components are that Individuals’ capacity to express cognitive and affective experiences outwardly is shown through specific behaviors.1. The obstacles of studying Intercultural communication2. Why do many Chinese people tend to ask about age, martial status, and even salary when first meeting one another?To them, these are open conversational topics. Knowing a person’s age helps them use appropriate terms of address. And Chinese people pay a lot of attention to family life, so naturally talk of family members features as a common topic. As to salary, since there is a national system of salarie s, people usually don’t consider it a secret and they talk about it openly.3 . Analyze the cultural variations in selecting negotiators in America and Japan4. What would you do if a stranger pronounced your name incorrectly?5. What are the five basic themes in individualist culture?1) There is a tendency for foreigners to treat strangers as equals, seen in the politeness with which foreigners treat out-group members and their willingness to follow public rules and laws that guarantee the rights of all. 2) There is a desire for independence and separateness, found in foreigners' needs for their own privacy and autonomy and in the freedom they give to children. 3) There is a lack of inhibition on the part of foreigners in terms of expressive behaviors, seen in their lack of concern about drawing attention to themselves and their willingness to disclose feelings and emotions. 4) There is a lack of understanding if the reciprocal bonds and duties that regulate in-group members, found in foreigners' casual attitudes towards hospitality. 5) There is a lack of concern at public displays of physical or sexual intimacy.6. Analyze the characteristics in Masculine communication culture7. What are the differences between Chinese and English Kin Terms?In Chinese culture, people refer to people strictly according to the kin terms. It is completely unacceptable to refer to one's parents by using the names. When children address relatives, Chinese kin terms tell whether they are older or younger than their father or mother. Chinese kin terms tell whether the relatives are from the mother' or father's side and whether one's brother, sister or cousin is older or younger than he/she. Chinese kin terms are also to other people who are not one's relatives; kin terms are widely used to address known or unknown peopleWhile in English culture, in some families in Western countries, some childrenaddress their parents directly by their first names. In Britain, children are expected to address the parents' brother and sisters with the title of Uncle or Aunt plus their names and sometimes simply address them by first name without a title. English kin terms don’t tell whether the relatives are from the mother' or father's side ,and there are not distinct kin terms for elder brother or younger brother. Kin terms are not as frequently used as in Chinese. In all kinds of social situations, either formally or informally, people won't use kin terms to address each other if they are not relatives.8. State six principles for effective cross-gender communication.9. What is the significance of Nonverbal Communication?Nonverbal behavior is a significant area of communication study for at least three reasons.Nonverbal behavior accounts for much of the meaning we get from conversations.Nonverbal behavior spontaneously reflects the subconsciousness.We cannot avoid communicating through nonverbal signals.Besides, nonverbal behavior is significant because nonverbal communication can be open to many interpretations.10.Describe the U.S. cultural patterns with the five value orientation categories.People in the United States generally believe in a supreme God or universal spirit and believe that they can control nature. They have a lot of faith in science and technology and are materialistic. They get a sense of identity from work and generally separate work from play. People, in the United States are efficient, practical, and see progress and change as a good thing. They place a high value on time and have a future time orientation, although they often divide it into short-term goals.People in the United States do not agree about whether humans are naturally good, bad, or a mixture of both. However, two beliefs related to human nature—rationality and mutability--- are still believed by many in the United States. One of the most fundamental beliefs of people is individualism. Associated with this belief are the ideas of self-motivation, competition, and responsibility for one’s own actions. People in the United States also have an unshakable belief in equality. They do not believe that everyone is the same, but they do believe that everyone does or should have the same opportunities as everyone else. Last, people in the United States are conformist—it is important to stay in touch with the latest fashion in hair, clothing, and so forth.11. What does "gilding the lily" mean?12.What are the communication differences between high-and low-context cultures?13.What are the social functions of compliments14. List some study area in nonverbal communication.15. What would you do if someone asks you a question that you feel too personal?16. Explain high-context culture and low-context culture.Cultures in which little of the meaning is determined by the message is encoded in the explicit code are labeled low-context. Cultures in which less has to be said or written because more of the meaning is in the physical environment or already shared by people are labeled high context .17. Explain the definition of “collect ivist culture”a. Collectivist cultures place little value on individual identity and great value on group identity. They have been labeled as “we” cultures because basic unit is thein-group or collective.b. kindness to visitors: friendly, welcoming, and generous treatment offered to guests or strangersc. Individualism is the moral stance, political philosophy, ideology, or social outlook that stresses "the moral worth of the individual". Individualists promote the exercise of one's goals and desires and so independence and self-reliance while opposing most external interference upon one's own interests, whether by society, or any other group or institution.18. How do people from different cultures understand “silence”?The use of silence in communication is different from culture to culture. Silence can communicate agreement, apathy, awe, confusion, contemplation, disagreement, embarrassment, obligation, regret, repressed hostility, respect, sadness, thoughtfulness, or any number of meanings. In eastern cultures, silence has long been regarded as a virtue. While in western cultures, silence has generally been considered socially disagreeable. To most people in the United States, silence means lack of attention and lack of initiative. To the Chinese, silence means agreement.19. Analyze the characteristics in Feminine communication culture20. Why do we need to study intercultural communication?(1). Technological developmentThe development of new transportation and information technologies has connected all nations in ways that were possible before this century only in the imagination.(2). Widespread population Migrations(3). The changes in the international business community have compelled China to reexamine her business.(4). Development of Multiculturalism. Cultural diversity or multiculturalism will become the norm; not the exception. The public must acknowledge and adjust to difference but build on commonality.21. What are the characteristics in naming Chinese Given Names?There have existed differences in naming given names to male and female throughout the Chinese history. If we get down to the classifications of the Given Names according to the different sexes, it is not difficult to see that the differences may lie in two categories, that is, in meanings and forms. Traditionally, male given names usually suggest steel and great strength, showing great concerns about the fate and future of the nation, while female given names impress people on their beauty, elegance, fragrance, loveliness, and gentleness. Shown in the following are the ten classifications of both the sexes showing different characteristics in given names:22. State two typical situations to send flowers in business and social situationsThere are two typical situations in which flowers can be useful to businesspeople. One is to help establish a good relationship with a secretary. The other is when anexecutive is invited to someone's house. It is still more customary - all over the world - to give flowers to women rather than men, who in most cultures only receive flowers when ill. Here are some flower-giving guidelines which should keep you from falling foul of local taboos.Part III Case Analysis (You are required to state cultural phenomenon in each case)(3*20’)Case 1Xiao LI and Xiao Wang were colleagues. Xiao LI gave a lot of help to Xiao Wang financially and socially. Recently Xiao LI would get married. But he forgot inviting Xiao Wang attend his wedding. Later Xiao Wang got information about Xiao LI’ wedding and sent RMB 500 Yuan to Xiao LI.Question: What cultural phenomenon can be reflected? Why?In Chinese culture influenced by Confucianism, if someone does a favor for you, you should return the favor to them. This is very common for Chinese people..In the philosophy of Confucianism Reciprocity are the base of relationships. Gratitude and indebtedness are important parts of Chinese culture. If a person feels uneasy to be indebted of someone, payback is necessary to achieve balance in the relationshi p.Case 2An English guest: Each time a new dish arrived his parents would lean over and load my plate with tasty morsels. As they had taken all the trouble to cook it I just had to polish it off. As soon as my plate was empty they would put more on. Of course, I felt duty-bound to eat that too.A Chinese guest: Can you imagine how many dishes I had? Only one -- a stew with meat and vegetables. The meat was over done and too hard to eat; green vegetables were no longer green. They never put food on your plate but just ask you to help yourself. If you, as a guest, are shy or modest, waiting for the food to be put on your plate, you will remain half-starved.Question: Are there any differences in hospitality between a Chinese and English? What are the reasons?Yes. The Chinese student felt disappointed at British hospitality because she used the Chinese way of showing hospitality to judge the British one. In the story taking place in China, the westerner couldn't imagine that there should be sixteen dishes prepared for her. When she ate from the eight cold dishes, she couldn't eat anymore. It is because a Western meal normally severs one main course plus a starter and sweets or desserts. The fact is that different people in the world show their differenthospitality in different ways.Case 3Li Lan had an American friend Susan. They usually had lunch together and Li Lan often asked Susan for advice on problems she faced adjusting to American society. Susan gave Li Lan a lot of advice and helped her to improve her English. Once Li Lan needed urgently a big sum of money to pay her tuition fee. Since she has no other friends in the States, she turned to Susan for help and promised that she would return the money soon.To Li Lan’s great disappointment, this time Susan didn’t seem happy to lend the money to her. Though Li Lan returned the money as she promi sed, they didn’t get along well from then on.Question: Why did Li Lan feel unpleasant?Li Lan asked to borrow money from her American friend Susan, which is rarely part of Western friendship. Li Lan and Susan have different expectations of friendship.In the West, people prefer to be independent and equal rather than dependent, so they don't feel comfortable in a relationship in which one person gives more and the other person is dependent on what is given. Among friends they mostly provide emotional support to each other and spend time together, so they rarely borrow or lend money to each other. They would ask for a loan from the bank rather than from their friends.While in China, people expect their friends to be loyal to each other, and they even take risks for their friends. So they would give not only emotional support to each other but also concrete help to each other, such as helping to find a job, solving a problem, or even giving money to help one out over a long period of time. So when a friend is in need, the first person he or she wants to ask for help is naturally his/her friend.Case 4In 1997, a Danish woman from Copenhagen left her 14-month-old baby girl in a stroller outside a Manhattan restaurant while she was inside. Other diners at the restaurant became concerned and called New York City Police. The woman was charged with endangering a child and was jailed for two nights. Her child was placed in foster care. The woman and the Danish consulate explained that leaving children unattended outside cafes is common in Denmark. Pictures were wired to the police showing numerous strollers parked outside cafes while parents were eating inside. Question: What cultural phenomenon can be reflected?This case reflects one of the barriers to the effective intercultural communication----assuming similarity instead of difference. In American culture, it isillegal for parents to leave their baby alone. Whereas it is commonplace for parents to leave their baby alone in Danish culture.The Danish woman had assumed that Copenhagen is similar to New York, that what is commonly done in Copenhagen is also commonly done in New York.Case 5Describing the differences of verbal communication Styles between Chinese people and American people. Take examples to explain it.The Chinese shout be loud when talking about everything. Direct eye-contact is rare when speaking person to person. Counting on your fingers is different. Instead of just holding out the number of fingers on two hands as in America, the Chinese have specific finger signs for numbers one to ten.To indicate yourself, Americans tend to use their thumb or forefinger and point at or touch their chest. Chinese people usually point at their nose with their index finger to do so. Chinese people feel no compunction against staring at other people for long periods of time. Young people, both boys and girls up to the age of 21, engages in all manner of rough-housing, often hitting each other. Women often walk arm and arm down the streets. Men and men hold hands or embrace shoulders as they walk outside. Nothing is wrong with that if they are friends.Case 6Xie Li and Tom have been working on a scientific experiment at a British university for some months. It has not been totally successful. They are discussing the situation in the laboratory.Xie Li: I don’t know where it went wrong!Tom: Don’t feel so bad. Cheer up; you’ve done your job.Xie Li: But our experiment has turned out to be a failure.Tom: Relax for a couple of days. I’ll face the music.Xie Li: Tom, we are not playing children’s games here. This is a scientific experiment. Tom: I’ve never taken the experiment as child’s play and I’m playing the game.Xie Li: You say you’re playing the game! It’s a rather important experiment!Xie Li walks out of the laboratory angrily. Tom is puzzled.Question: What’s the problem in this case?Idiomatic phrases are often misinterpreted.In English, face the music means: face reality and take the consequence and play the game means: abide competition rules. Here Xie Li misinterpreted two idiomatic phrases Tom used. First he thought that Tom didn’t take the failure of the experiment seriously and wanted to escape from it, because he would “face the music”; secondly, he misinterpreted Tom’s “playing the game” as that he hadn’t done the experiment seriously, which might lead to its failure.A young Chinese officer, together with his wife, was meeting an American consultant at an airport. After phatic communication, the consultant complimented him on his wife out of politeness, “Your wife is beautiful!”The officer felt embarrassed and said, “Where! Where!”（哪里！哪里！）“Where! Where!”the consultant was puzzled and had to say,“From head to foot.”Question: What went wrong in the case and Why?In this case, the words of the Chinese conveyed a message quite different from what was intended. The Chinese officer would be suspected of “fishing for compliments”even though the remarks might have been quite sincere because the consultant was almost forced to say “Your wife is beautiful from head to foot.” Forced compliments like this can leave a bad taste in the mouth.Because as far as the responses to praise and compliments is concerned, there are great difference between Chinese people and native English speakers. Native English speakers, especially Americans tend to verbalize their compliments and accept them, whereas the Chinese tend to efface themselves to show modest. In contrast, native English speakers, in the same situation, will say Thank you or Thank you for saying so or Thanks a lot, etc. to acknowledge and accept the thanks as a kind of recognition of their individual efforts. Case 8A young Chinese woman in U.S was complimented by an American woman for the lovely dress she was wearing: "It's exquisite. The colors are so beautiful!" she was pleased but somewhat embarrassed. In typical Chinese fashion, she replied, "Oh, it's just an ordinary dress I bought in China."Question: What went wrong in the case and Why?Case 9A married couple are going to visit a friend. They have been driving around for some time looking for the street.B is angry because A refuses to stop and ask direction of someone.Question: What cultural phenomenon can be reflected?This case reflects the masculine emphasis on maintaining autonomy and not appearing weak or incompetent. Men are less likely than women to seek directions from others. Part of the reason for this may well lie in sensitivity of men to issues of status. From the perspective to ask for information and help from others implies that the person asking is inferior. From a woman's point of view, however, sharing information is a way of cementing bonds.Dedrick and Melita have been dating for two years and are very serious. To celebrate their anniversary Melita wants to spend a quiet evening in her apartment where they can talk about the relationship and be alone with each other. When Dedrick arrives, he's planned to dine out and go to a concert. Melita feels hurt that he doesn't want to talk and spend the evening alone with her.Question: could you explain the differences in communication between men and women?Case 11A Filipino couple was vacationing in England. While they were strolling along one of the main streets of London with a British acquaintance, they met another Filipino who had been residing there for some time. He was a good friend from the past, who has not seen for several years. They greeted each other warmly and continued their conversation in a loud and animated fashion using their native language. After a while the British became noticeably agitated, and turned his head away and sighed. TheFilipinos noticed the reaction, and then resumed their conversation but in a quieter tone.Question: Why did the British become agitated?Case 12An American went to Chinese home. He was offered some tea. Just when the first cup was about to finish, more tea was added. The visitor drank the second cup. Then the cup was filled the third time. Then he drank it, then…until the visitor was quite full.Question: Why did the American get quite full?The culture for treating visitors varys from country to country.In China, the Chinese host often constantly puts foot on the visitors' plate, which is an expression of hospitality. The visitors refusals are usually ignored. Westerners, on the other hand, usually leave the guest to help himself/herself and do not keep urging him/her to eat more. in China it is acceptable to leave unwanted food on the plate, whereas according to Western custom, it is impolite to do so. As result, misunderstandings occur. In this case, the American kept finishing all the tea in his cup to show his politeness. Therefore, the American got quite full.Case 13An American tourist and a Chinese couple met for the first time. They are introducing themselves like this:American tourist: It was so nice to meet you both here. I'm Lucy Webster. Thank you very much.Chinese woman: It's a pleasure. I'm Li Hong, and this is my husband. Welcome to China, Miss Lucy.American tourist: Thank you, Mr. and Mrs. Li. Would both of you like a cup of coffee?Chinese couple: No, thanks.Question: What went wrong in the case and Why?1)The American tourist thinks that Li Hongs surname is her husband's surname, because she is unaware of the fact that in China women still use their own surnames after marriage.2) Li thinks that "Miss" is a respectful term of address for any female English speaker, but unaware of the fact that in America it is not used before someone's first name. She also mistakes the given name "Lucy' for the surname.Case 14Lee, an overseas student from China, once had a talk with his American classmate Tom.Lee: It really puzzles me that you Americans thank people all day long: When the teacher answers your questions, when your mother buys you a book that you need, when a wife brings her husband a cup of coffee and so on.Tom: Well, when I finished my tour in China, I said "thank you" to the interpreter who accompanied me during the tour. The interpreter replied, "It's my duty to do so."I can't help thinking what he means, "I had no choice but to do it, because it is my duty. Otherwise I would not have done so."Questions: What makes Lee puzzled and why? Is the interpreter's reply appropriate in the English context?1) A Chinese student would always thank his/her teacher for the latter's help, but would seldom do so to his/her parents because Chinese people don't usually say "Thank you" to those who are very close. They would rather choose some implicit ways to show their gratitude and concern, such as saying something like "leile ba?"(累了吧) "Xingku le."( 辛苦了) "kuai xiexie ba," (快歇歇吧)etc. But one traditional Chinese concept holds that it is the duty of the young and the junior to do something for the elderly and the senior, and so the latter don't have to say thanks.2) Saying "Thank you" is very common in America, even between parents and children, husband and wife for very small and ordinary things. So they thank all day long. They use words like "Please", "Excuse me", "Thank you" in daily conversation, whether between intimates or between strangers.。
跨文化交际智慧树知到答案章节测试2023年海南热带海洋学院
第一章测试1.As a phenomenon, intercultural communication has existed for thousands ofyears. However, as a discipline, its history is only about fifty years. （）A:错B:对答案:B2.Intercultural Communication as a discipline first started in Europe. （）A:错B:对答案:A3.Culture is a static entity( 静态的实体) while communication is a dynamicprocess.（）A:对B:错答案:B4.Culture can be seen as shared knowledge ,what people need to know in orderto act appropriately in a given (约定的特定的) culture. （）A:错B:对答案:B5.Although cultural stereotype has its limitations(over-generalization),it stillcontributes to a person’s cultural cognition.（）A:错B:对答案:B6.In intercultural communication, we should separate one’s individualcharacter from cultural generalization. （）A:对B:错答案:A7.Cultural mistakes are more serious than linguistic mistakes. The linguisticmistake means that someone is not fully expressing his or her idea whilecultural mistakes can lead to serious misunderstanding and even ill-feelingbetween individuals.（）A:错B:对答案:B8.All people of the same nationality will have the same culture. （）A:对B:错答案:B9.Although two cultures may share the same ideas, their meaning andsignificance may not be the same. （）A:错B:对答案:B10.One’s actions are totally independent of his or her culture.（）A:错B:对答案:A第二章测试1.All cultures require and value politeness, but the ways in which politeness isachieved may vary significantly.（）A:对B:错答案:A2.Don’t take offence-getting the form of address ”wrong” is rarely intended tobe offensive. （）A:对B:错答案:A3.Addressing forms like “Miss Mary”, ”Brown” by the Chinese may be a form ofcultural compromise.（）A:对B:错答案:A4.Ranks in the armed forces like Captain, Colonel can be used as titles.（）A:对B:错答案:A5.Westerners can understand what Uncle policeman or P.L.A. Uncle means.（）A:对B:错答案:B6.We can address Jason Douglas, who is a lawyer, as Lawyer Douglas. （）A:错B:对答案:A7.Chinese hospitality toward the westerners is always greatly appreciated.（）A:错B:对答案:A8.The Chinese way of showing concern is usually appreciated by theWesterners. （）A:错B:对答案:A9.“Thank you for coming!” is a typical expression used by Western hosts whenthe guests just arrived. （）A:错B:对答案:A10.“I’m sorry to have wasted your time” or “I’m sorry to have taken up so muchof your time” are usual ly appropriate for the business visit.（）A:对B:错答案:A第三章测试1.sometimes the Chinese way of showing modesty may be considered asfishing for compliments. （）A:对B:错答案:A2.The social functions of Chinese and English compliments are roughly thesame. （）A:对B:错答案:A3.In informal situations, a large number of compliments are used to makepeople feel comfortable. （）A:错B:对答案:B4.The cultural assumption of compliments is the same between cultures. （）A:对B:错答案:B5.Adjectives and verbs are often used to convey compliment message inEnglish, while adjectives, adverbs and verbs are often used in Chinese.（）A:对B:错答案:A6.English compliments often begin with the word “you” while Chinesecompliments often start with the w ord “I”. （）A:对B:错答案:B7.Chinese people give more compliments in daily life than Americans. （）A:对B:错答案:B8.Americans tends to be self-effacing in their compliments responses. （）A:错B:对答案:Apliments on other’s belongings are sometimes an indirect w ay of requestin American culture. （）A:错B:对答案:A10.If a guest compliments something in another person’s home, the Chinese hostor hostess will probably give that thing to the guest.（）A:对B:错答案:A第四章测试1.Verbal communication is more important than nonverbal communication. （）A:错B:对答案:A2.“Dragon” means the same to the Westerner as “龙” to the Chinese. （）A:对B:错答案:B3.The Chinese phrase “知识分子” has the same meaning as “intellectual”. （）A:错答案:A4. A term in one language may not have a counterpart in another language. （）A:对B:错答案:A5.In referring to animals and birds, the Chinese practice is generally, but notalways ,to use “公” or “母” to show whether a creature is male or female. Thisis the same with the English language. （）A:对B:错答案:B6.The following six English word: “vice”, “associate”, “assistant”, “deputy”,“lieutenant” and “under” can all mean “副” in Chinese language. （）A:错B:对答案:B7.There are as many similarities as dissimilarities between English proverbsand Chinese proverbs. （）A:错B:对答案:A8.Violating a cultural taboo is as serious as violating a verbal taboo （）A:错B:对答案:B9.Patterns of thought varies with culture.（）A:错B:对答案:B10.Particular thought patterns predominate in each culture, e.g. Americanculture is predominantly factual-inductive, Russian culture is predominantlyaxiomatic-deductive,and Arab cultures are predominately intuitive-affective.（）A:对B:错答案:A第五章测试1.Speaking is just one mode of communication. There are many others. （）A:错答案:B2.Some researchers assert that in face-to-face communication, about 70%ofinformation is communicated through speaking, and over 30% sis sent by nonverbal means. （）A:对B:错答案:B3.Environment is one of the five study areas that nonverbal communicationcovers. （）A:对B:错答案:A4.Much of our nonverbal behavior, like culture, tends to elusive, spontaneousand frequently goes beyond our awareness. （）A:错B:对答案:Btin American, African, Arab and most Asian cultures are M-Time cultures.（）A:错B:对答案:A6.Arab belongs to tough cultures.（）A:错B:对答案:B7.In some cultures, eye contact should be avoided in order to show respect orobedience. （）A:对B:错答案:A8.The appropriateness of physical contact varies with different cultures.（）A:错B:对答案:B9.Western women usually like Chinese to touch their bodies or small children.（）A:对B:错答案:B10.Seating arrangements reflect culture. Chinese people tend to talk with thoseopposite them rather than those seated or standing beside them. （）A:对B:错答案:B第六章测试1.Gender is the cultural meaning of “sex”.（）A:错B:对答案:A2.Sex and gender are synonymous. （）A:对B:错答案:B3. A lady might be feminine, masculine or a combination of both. （）A:对B:错答案:A4.Women are generally comfortable with building close relationships andconfiding to others, while most men are reserved about involvement anddisclosure. （）A:对B:错答案:A5.Most men use communication to create connection or equality betweenpeople. （）A:错B:对答案:A6.Women usually use communication to establish status and power.（）A:错B:对答案:A7.In feminine culture, communication is a way—probably the primary way—toexpress and expand closeness. （）A:对B:错答案:A8.Masculine socialization stresses doing things and regards action as primaryways to create and express closeness. （）B:对答案:B9.The first and last principal for effective cross-gender communication issuspending judgment. （）A:对B:错答案:A10.It is difficult but possible to seek translation cues that will facilitate ourcommunication. （）A:对B:错答案:A第七章测试1.In China, Of all virtues filial piety is the most important.（）A:错B:对答案:B2.Americans hold the view that the human nature is___ and the law is anecessity for the society. （）A:corruptibleB:perfectC:goodD:evil答案:D3.Chinese parents are the ruler, while Western parents advocate___. （）A:rulesB:authorityC:faceD:equality答案:D4.In American families, parents pay more attention to respect, freedom andequality. （）A:authorityB:respectC:equalityD:freedom答案:BCD5.The American diet takes into account the amount of ___ in the food.（）A:fatB:vitaminsD:protein答案:ABD6.Chinese diet pays more attention to ____.（）A:ShapeB:artistryC:tasteD:sensory perception答案:ABCD7.With the globalization, the cultural differences and integration can be verycommon in our daily life . （）A:错B:对答案:B8.For Chinese, the longer you make friends with someone, the heavier theobligation will be. （）A:对B:错答案:A9.Chinese like to face the fact with reliable information and deal with theproblem based on the fact. （）A:错B:对答案:A10.For the West, they treated the old man with equality and they would respectthe facts though it is bad for their loved ones. （）A:错B:对答案:B第八章测试1.Acculturation refers to the process of becoming communicatively competentin a culture we have not been raised in.（）A:对B:错答案:A2.The ___ stage occurs after the initial excitement wears off and the challengesof living in a different and, therefore, often difficult environment.（）A:crisisB:adjustmentC:honeymoonD:recovery答案:A3.It is very common during ___stage for people to feel tired all the time and toactually feel sick even though there is no specific illness that a doctor can identify （）A:honeymoonB:crisisC:adjustmentD:recovery答案:B4.Stages that a person is see to go through in acculturation process. （）A:crisisB:honeymoonC:recoveryD:adjustment答案:ABCD5. A person tends to go through stages of _____ before again returning to anormal functioning mode on their reentry to their home culture just as they do when they initially move abroad.（）A:euphoriaB:readjustmentC:crisisD:frustration答案:ABD6.In reverse culture shock, returning persons may experience___（）A:lonelinessB:frustrationC:disorientationD:stress答案:ABCD7.Reverse culture shock may be experienced when people return to their ownhome culture after having gotten habituated to a new one.（）A:对B:错答案:A8.One develops cultural competence within another culture when one alsoshares the appropriate feelings about things. （）A:对B:错答案:A9.Returning home can be pretty simple as other people are always interestedin what you have gone through.（）A:错B:对答案:A10.Ethics refers to judgments that focus on degrees of rightness and wrongness.（）A:错B:对答案:B。
2020年智慧树知道网课《跨文化交际(浙江旅游职业学院)》课后章节测试满分答案
第一章测试1【判断题】(5分)Cultureisoftencomparedtoaniceberg,suggestingthatonlyasmallpartofitisvisiblewhilemos tofitliesconcealed.A.错B.对2【判断题】(5分) AbrahamMaslowsuggestedthatpeopleallovertheworldsharefourbasicneeds.A.错B.对3【单选题】(5分)Cultureiscomparedtothe“softwareofourmind”andthegrammarofourbehaviorbecause().A.Thecollectiveagreementinpeople'smindgivespeopleguidelinesaboutwhatthingsme an,whatisimportant,andwhatshouldorshouldnotbedone.B. Cultureisasharedsetofmentalandpsychologicalprinciplesthatexistinpeople’smind.C.Alloftheotherthreechoicesarecorrect.D.Thecollectiveagreementinpeople'smindgovernspeople’sbehavior.4【单选题】(5分)Inthe1950’swhatchangedAmericaandstillhasastronginfluenceontheworldtoday?A.MicrowaveB.SuburbsC.TVD.Buses5【判断题】(5分) TheLouisianaPurchasemorethandoubledthesizeofAmerica.A.对B.错6【判断题】(5分)AmericawasonceunderBritishrule.A.错B.对7【单选题】(5分) WhatisthemostwatchedsportinAmerica?A.SoccerB.BaseballC.AmericanFootballD.Basketball8【单选题】(5分)MarchMadnessisA.vacationtimeforstudentsB. atournamentincollegebasketballC.aholidayinAmericaD.aspecialmonthfortheNBA9【判断题】(4分) BasketballisnowapopularsportinChina.A.对B.错10【单选题】(4分)IfyouvisitBritain,youshouldnever_________.A. SayanythingbadabouttheRoyalFamilyB.TalkaboutreligionC.TryBritishfoodD.Jumpqueues11【判断题】(4分)GreatBritainisthreecountries,buttheUnitedKingdomisfour.A.错B.对12【判断题】(4分) AgoodplaceforanoutdoorholidayisSnowdonia.A.错B.对13【判断题】(4分)Canadais,asofrightnow,consideredtobethethirdlargestcountryintheWorld.A.对B.错14【单选题】(4分)OneofCanada’sgreatestattractions,locatedattheCanada-UnitedStatesborder,iscalled__ ___________________.A.TheAirCanadaCenterB.TheNiagaraFallsC.JasperNationalParkD.TheCNTower15【判断题】(4分)Canada’smosticonicdish,called“ThePoutine”,combinestheflavorsofFrenchFriesandGrav yCheese.A.对B.错16【判断题】(4分)OneofBelfast’smostpopularattractionsistheTitanicQuarter.A.错B.对17【单选题】(4分) WhichofthefollowingstatementsabouttheUnitedKingdomistrue()?A.Alloftheotherthreechoicesarecorrect.B.England,ScotlandandWalesallliewithinthesameislandcalledGreatBritain.C. TheUnitedKingdomisasovereigncountrymadeupoffourdifferentnations.D.NorthernIrelandislocatedwithintheislandofIreland.18【单选题】(4分) WhichofthefollowingshowstheBritishinfluenceontheculturallifeofNorthernIreland?A.theestablishmentofsomeIrish-languageschoolsB.Irishmusic,danceandGaelicgamesC.thefamousbreakfastdish“UlsterFry”D.theparadesandpartiesonSt.Patrick’sDay第二章测试1【判断题】(10分) Thecommunicationstylesindifferentculturesarethesame.A.错B.对2【判断题】(10分) Therearerulesforspeakerstofollowastohowmessagesareconstructedandinterpreted.A.对B.错3【判断题】(10分) Whatyouknowandfeelremaininsideofyouunlessyoucommunicate.A.错B.对4【判断题】(10分) Normsaretheguidelinesthatweestablishforconductingtransactions.A.错B.对5【判断题】(10分) Messagesaretransmittedthroughavarietyofsensorychannels.A.错B.对6【判断题】(10分) Communicationisalwaysperfectlyeffective.A.错B.对7【判断题】(10分)Wemustbefullyawareofthephysical,psychological,perceptual,emotional,linguistic,andcul turalnoisesincommunication.A.对B.错8【判断题】(10分) Itisimportantforpeopletopayattentiontobothverbalandnonverbalfeedbackincommunicati on.A.错B.对9【单选题】(10分)Theelementsofcommunicationinclude().A.response,encodinganddecodingB.context,channelandnoiseC.message,feedback,senderandreceiverD.Alloftheotherthreechoicesarecorrect.10【单选题】(10分) Whichofthefollowingstatementsaboutcommunicationistrue?()A.Mosthumancommunicationisaone-waymessageflow.B. Everythingasendersaysordoeshaspotentialmessagevalue.C. Differentchannelsareequallyeffectiveatcommunicatingcertainmessage.D. Experiencesshowthatpeoplehavenochannelpreferencesincommunication.第三章测试1【判断题】(10分)Today'sworldisa“globalvillage”becauseoftherapidexpansionofworldwidetransportationa ndcommunicationnetworks.A.对B.错2【判断题】(10分) Globalizationofeconomyhasmadeitunusualforsomeonetoworkforanorganizationthatdoe sbusinessinmanycountries.A.错B.对3【单选题】(10分) Languagemaypresentproblemsininterculturalcommunicationbecause().A.Alloftheotherthreechoicesarecorrect.B.themisinterpretationofnonverballanguage–gestures,postures,andotherbodymove mentsisacommunicationbarrier.C. thesamewordorphrasemayhavedifferentconnotationinanewlanguage.D.variationsinlanguageusecanbefoundininflectionandtone.4【单选题】(10分) Theperceptionvariableininterculturalcommunicationstudyinclude().A.valuesB.Alloftheotherthreechoicesarecorrect.C.beliefsandattitudesD.worldviews5【判断题】(10分) Whenpeopleofdifferentnationalitiesandethnicoriginsattempttoworkandlivetogether,confl ictscaneasilyarise.A.对B.错6【判断题】(10分)Languageisamajormeansofcommunication.Itisnotinfluencedbythecultureinwhichitisdev eloped.A.对B.错7【判断题】(10分) Itisimportanttoaddresstheproblemofculturalilliteracyininterculturalcommunicationstudy.A.对B.错8【单选题】(10分) WhichofthefollowingstatementsaboutInterculturalcommunicationisNOTtrue?()A.Interculturalcontacthasalonghistory,sopeoplearefullyawareoftheculturaldifferences andfewconflictsariseintoday'sinterculturalcommunication.B.Theneedforinterculturalcommunicationisasoldashumankind.C.Itisthecommunicationbetweenpeoplewhoseculturalperceptionsandsymbolsystems aredistinctive.D. Theconfusingandhostilenatureofearlyinterculturalcontactscanbeseeninthestateme nt“Everyone’squicktoblamethealien.”9【单选题】(10分)Thereareanumberoffactorscontributingtotoday'sworldasa'globalvillage',including().A.Alloftheotherthreechoicesarecorrect.B.thepopularityofvariouscommunicationnetworksC.theexpansionoftheInternetD.therapidexpansionofworldwidetransportation10【单选题】(10分) Thereisapressingneedforpeopletoconductinterculturalcommunicationbecause().A.theswellingandmigratingofworld'spopulationB.Alloftheotherthreechoicesarecorrect.C.thechangesinimmigrationpatternsD. globalizationofeconomyhasbroughtpeopletogether第四章测试1【单选题】(10分) Confucianismputsmuchemphasison__.A.theharmonioussocialdevelopmentB.gettingonwellwitheachotherC.beingnicetotheagedD.treatingeachotherequally2【单选题】(10分)Inthe16thand17thcentury,poorpeoplewouldbepunishedmoreseriously__.A.becausethelawwasnotmadebythepoorpeopleB. becausetheywerethoughttobemorelikelytocommitacrimeC.becausetheircrimesweremoreseriouslyD.becausetherichpeoplehatethem3【判断题】(8分) KluckhohnandStrodtbeckworkinOxfordUniversity.A.对B.错4【单选题】(8分)MostAmericanpeopleliketousecreditcardbecause__.A.itmakesthingscheaperB.theyhavebeentoldtodoitsinceyoungC.theythinkitisconvenientD.theythinktheyareabletopayitback5【判断题】(8分)Timeorientationreferstopeople’sattitudetowardsthequestion“Whetherweshouldalwaysb eontime”.A.对B.错6【判断题】(8分) Chinesepeoplealwaysbuythemselvesahousewhentheyareyoung.A.对B.错7【判断题】(8分)Inanindividualistculture,eachperson’ssocialidentitycomesfromhisorhergroups.A.对B.错8【判断题】(8分) ChineseinterpersonalrelationshipismuchmorecomplicatedthantheWesternsocialnetwor k.A.对B.错9【单选题】(8分) Whichofthefollowingdemonstratesthecharacteristicsofanindividualistculture?()A.Peopletendtodependoneachotherinagroup,togetmutualbenefitandhelpeachother.B. Peopletendtomakedecisionsforthemselvesinsteadofconsultingtheircolleaguesorot hersaroundtheminbusiness.C.Partiesoftenhaveagroupfocus,eitherasharedmealorasetofperformancesthateveryo newatchesandinwhichmanyparticipate.D.Studentsareorganizedintoclassgroups(ban),andallstudentsinthesameclassgrouph avethesamecoursestogether.10【判断题】(8分) Chineseclassicalgardensareaperfectintegrationofnatureandworkbyman.A.对B.错11【单选题】(8分)Americanpeople'sideaofmasteringNaturecanbeseeninthefollowingactivities().A.Theconstructionofdamsthatholdbackthewatersoflargerivers.B.Alloftheotherthreechoicesarecorrect.C.Theconstructionoftunnelsthatgothroughmountains.D.TheymovedtheAmericanfrontierwestward.12【单选题】(8分)ThekeyconceptsintraditionalChinesemedicineinclude().A.Alloftheotherthreechoicesarecorrect.B.theenergyinhumanbody-QiC.theharmonybetweenyinandyangD.thefiveelementsofwood,fire,earth,metalandwater第五章测试1【单选题】(10分) WhichofthefollowingisNOTsupposedtohappeninsmallpowerdistancecountries?A.EqualityB.ChangeofsocialorderC.CentralizationD.Individualism2【单选题】(10分) Whatisthemostunlikelythinginlargepowerdistancecountries?A. ChildrenaretoldtolearnthenicevirtueofrespectingparentsandsuperiorsB. Itiscommonlyacceptedthatcompanybossesenjoyincomeequalitywiththeirsubordina tesC.ThedecisionofgoodandevilcomesafterthedeterminationofpowerD.Companybossesusuallyhavethefinalsay3【单选题】(10分)Accordingtothevideo,whichcountrycomesthethirdinPDI?A.MexicoB.RussiaC.ChinaD.India4【单选题】(10分) WhichcountryhasthelowestPDIaccordingtothevideo?A.DenmarkB.AustraliaC.U.S.AD.Germany5【判断题】(10分)Powerdistanceusuallylieswiththepeopleatthetop,notwiththepeopleatthebottom.A.错B.对6【单选题】(10分)WhichcountryistheNo.1intermsofIDVaccordingtothevideo?A.U.S.AB.AustraliaC.TheNetherlandsD.Britain7【单选题】(10分)WhichofthefollowingisNOTthefeatureofindividualistsociety?A.SlowerpaceoflifeB.PressfreedomC.LowerdivorcerateD.Theuseoftheword“I”8【判断题】(10分)Accordingtothevideo,thetermsofIndividualismandCollectivismwerefirstlyusedbyHofsted edescribedifferencesbetweennationalsocieties.A.错B.对9【判断题】(10分)Inindividualistsocieties,thetiesbetweenindividualsareloose.A.错B.对10【判断题】(10分) Extendedfamiliesaremorelikelytooccurinindividualistsocieties.A.错B.对第六章测试1【单选题】(10分)IntheUnitedStates,eggsareNOTalwayslabeledasA.LargeB.SmallC.ExtralargeD.Medium2【单选题】(10分) WhichofthefollowingareNOTmentionedinthevideotoemphasizetheimportanceoflanguag e?A.LanguagehelpspracticecultureB.Languageshapespeople’sculturallifeC.LanguagehelpsusreachouttocontactthesurroundingsD.Languageisasimportantasnon-verballanguage3【判断题】(10分) Languageandculturealwaysgohandinhandandcannotbeseparated.A.对B.错4【判断题】(10分) Weaselwordsareproducedtopersuadepeopleintobuyingcertainproducts,makingthemspa rklingorrefreshing.A.对B.错5【判断题】(10分)“Garbagemen”istheeuphemismof“sanitaryengineers”.A.错B.对6【单选题】(10分) Howmanyscholarsarementionedinthisvideotellingabouttheimportanceoflanguage?A.3B.2C.5D.47【单选题】(10分)Astotherelationshipbetweenlanguageandculture,howmanymetaphorsaregiveninthisvide o?A.4B.1C.3D.28【判断题】(10分)Denotativemeaningsaretheimpliedmeaningsofwords.A.错B.对9【判断题】(10分)Language’sconnotationsarefundamentallyculture.A.对B.错10【判断题】(10分)Tohavesuccessfulinterculturalcommunication.Culturalconnotationsshouldnotbeoverloo ked.A.对B.错第七章测试1【判断题】(10分)“Catchyoulater”isaninformalwaytosaygoodbye.A.错B.对2【判断题】(10分) OftentimesEnglishspeakerswilluseforeignwordstoexpresstheirgoodbyes.A.错B.对3【判断题】(8分) Inmanyculturesthereisadifferencewhenitcomestohowmuchphysicalcontactisappropriate betweenmenandwomen.A.错B.对4【判断题】(8分)InFrance,itiscustomaryforpeopletokisseachotheronthecheeksuponmeetingsasaformalw ayofgreeting.A.错B.对5【判断题】(8分)InWesternCountries,whileconductingbusiness,thefirstthingwedowhenwemeetsomeonei swavethehandtosay“Hello”or“Goodbye”.A.对B.错6【单选题】(8分)InCanada,whatdoweusuallysaywhengreetingsomeonewearefamiliarwith(someonewekn owwell)?A.Hey,what’sup(Name)?B.GoodMorning,GoodAfternoon(Name)C.Pleasuretomeetyou(Name)D.Dear(Name)7【单选题】(8分)Whentalkingtothepolice,whichtitleisbesttousetoaddressthem?A.SweetheartB.OfficerC.BuddyD.Mate8【单选题】(8分) Whichnameisacceptabletocallafriendoftheoppositesexifyourfrienddoesn'tmind?A.DarlingB.Alloftheotherthreechoicesarecorrect.C.BabeD.Sweetheart9【单选题】(8分)Whatshouldyoudoatapartyifyoudon’tknowawoman’sname?A.Callher‘Miss’B.Callher‘Sweetheart’C.AskhernameD.Don’tspeaktoher10【判断题】(8分) Youshouldalwaystrytomakeeyecontactwhenthankingsomebody.A.对B.错11【判断题】(8分) ItisnotnecessarytothankpeopleinshopsandrestaurantsinWesterncountriesbecausethey arejustdoingtheirjobs.A.错B.对12【判断题】(8分)Ifsomebodyholdsadooropenforyou,youshouldthankthem.A.错B.对第八章测试1【单选题】(10分) Amongthephysicalcontactofbodylanguagementionedinthevideo,whichofthefollowingisth emostcommonwayofcontacting?A.KissingB.Hand-shakingC.HuggingD.Greeting2【单选题】(10分)WhichofthefollowingistherealmeaningofOKsigninJapan?A.MoneyB.ZeroC.WorthlessthingD.Everythinggoeswell3【单选题】(10分)Incaseoftellingawhitelie,whatwouldawesternchildmostlylikelydo?A.DoairquotesB.RaisehiseyebrowsC.KeepfingerscrossedD.Cuphismouth4【判断题】(10分)Accordingtothevideo,itissaidthatasmuchas90%ofmeaningininterpersonalcommunicatio nisconveyedviabodylanguage.A.对B.错5【判断题】(10分) Bodylanguageisaverbalwayofcommunication.A.错B.对6【单选题】(10分) Peopleinwhichofthefollowingcountriesgreeteachotherbycheek-kissing?A.AmericaB.ChinaC.SaudiArabiaD.Japan7【单选题】(10分)WhichofthefollowingstatementsareNOTtrue?A.Nonverbalbehaviorsoccurinisolation.B.Non-verbalcommunicationcuesareculturally-determined.C.Non-verbalcommunicationcuesareusuallyproducedwithoutawareness.D.Theinterpretationofnon-verbalcommunicationcueschangeindifferentcontexts.8【判断题】(10分)Accordingtoasurveyofprisoners,peoplewhowalkedwithswingingfootmovementsarelessli kelytobeselectedasvictims.A.错B.对9【判断题】(10分) Nonverbalcommunicationisvaluablebecausemanyofournonverbalactionsarerelativelyfre eofdistortionsanddeception.A.错B.对10【判断题】(10分) Illustratorsarenonverbalbehaviorsthathaveadirectverbaltranslation.A.对B.错第九章测试1【单选题】(10分)Whichofthefollowingculturesbelongstopast-orientedculture?A.ChinesecultureB.BritishcultureC.AmericancultureD.Mexicanculture2【判断题】(10分) Germansprefertoleavetheirdoorsopentoshowwelcomeandfriendliness.A.对B.错3【判断题】(10分) Personalspaceisinflexibleandwillnotexpandorshrinkwithdifferentcultures.A.错B.对4【判断题】(10分)Japanesepeople,despitetheterritorialcrowdedness,usuallycreatetheirownprivatespace mentally.A.错B.对5【单选题】(10分)WhichisNOTincludedintimesystems?A.TechnicaltimeB.InformaltimeC.MonochromictimeD.Formaltime6【单选题】(10分)Accordingtothevideo,theterritorialityofculturecanbedifferentinwhichofthefollowingaspect s?A.ReactionB.RangeC.。
CTCC国际汉语教师传播证 跨文化交际
四、跨文化交际理论14. 在跨文化交际中，副语言和语言一样，基于某种普遍认可与理解的代码，根植于具体文化之中，以下不属于副语言的是？（）A. 笑声B. 语音C. 打喷嚏D. 音调15. 非语言交流的多维性主要体现在其与语言交流之间的互相作用与影响上，以下哪项不属于非语言在交流中的功能？（）A. 重复B. 补充C. 调控D. 更改16. 不同的时间观不仅会塑造我们自身的文化行为模式，亦会影响我们对他者行为的解读以及跨文化交流。
爱德华•霍尔（Edward T. Hall）在《超越文化》（Beyond Culture）一书中将时间观分为单一时间观（M-time）和多元时间观（P-time）两种，以下描述符合多元时间观的是？（）A. 强调及时性B. 关心人和人际关系C. 习惯于建立短期关系D. 高度尊重私人财产，很少借入或借出17. 文化冲击（Culture Shock）是每个进入新文化环境的人都必经的过程。
进入新文化环境的头几周甚至几个月，你可能会对周围的一切都感觉新鲜有趣，乐不思蜀，此时的你就处于文化冲击的哪个阶段？（）A. 蜜月期B. 调整期C. 适应期D. 接纳期14.美国人类学之父弗朗茨•博厄斯（Franz Uri Boas）(1930) 认为：“文化包括了一个______社会行为的所有表现形式，个人受到_______习惯影响而所作的反应，以及由这些习惯所决定的人类活动的_______。
”（）A. 国家、社会成员、可能B. 种族、族群传统、未来C. 社群、所属群体、产物D. 社会、生活环境、目的14. 哈姆斯（Leroy Stanley Harms）在1973年提出了交流在世界范围内的五个阶段，以下选项不在其列的是？（）A. 语言的产生B. 文学的诞生C. 印刷技术的发明D. 交通工具与通讯手段的发展15. 以下情况不属于跨文化交际（CCC）或文化间交流（ICC）的是？（）A. 医生向病患陈述病情并讨论治疗方案B. 分别来自北京和上海的两名同学争论冬至该吃饺子还是汤圆C. 理雅各(James Legge)与王韬探讨儒家经典的理解与翻译问题D. 在英国牛津留学的中国学生用英文写了一张明信片寄给自己16. 身份特性是一个抽象、复杂、动态的概念。
《跨文化交际》课程网上教学模式探索与实践
・
２网上教学设计要 为学生提供进行 自主学 习的条件和环境 ， ．
这对于激发学 习兴趣 、 实学习过程 、 落 规范形成性考核 、 提高学
习质量 、 培养学 习能力将起到积极 的促进作用 。
课 程 网上 教 学 的 评估
通 过 学 习 小 组 ， 踪记 录学 生 网上 学 习过 程 ， 格 按 照 形 成 跟 严
性考核文件的要求考核学生的 网上学习情况 ； 通过往届试题 、 在
线测试 、 离线 作业 、 平时作业及讲评等模块 ， 深学生对教材 内 加
容的理解 ， 同时便于学 生检测学 习效果 ， 学生 的学 习效果不仅能 及时反馈 ， 且提高了学 习的效率和积极性 ， 而 同时促进 了师生 的
３教 学 活 动 的组 织与 实施 ．
特点 ， 我把网 教学作为课程教学模式改革 的有机组成 部分 ， 利
用 多媒 体 和 网络 技 术 实 现 有 导 学 、 控 制 的 自主 学 习 实 践 。 有
１ 心 设 计 网上 教 学 资 源 。 重教 学 资 源的 整 合 和 应 用 ． 精 注
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《 文 化 交 际＞ 程 网 上 教 学模 式 主 要特 色 跨 课
１教 学过 程 注重 “ 结合 ” ． 两
１ ． 通过网上调查 和实地访谈 ，４４ ８．％的学 习者认 为“ 课程资 源很丰富 ，有利 于学生 自主学习” “ 、学生可 以在网上进行测试 ， 并及时得到反馈” ８ ．％的学 习者认 为 “ ；１ ９ 网上教学 活动计划得 很仔细 ， 调动学生 兴趣 ”７ ．％的学习者认为“ 程内容适合 能 ；８ ２ 课
《跨文化交际》课程教学大纲
《跨文化交际》课程教学大纲一、课程说明:《跨文化交际》是英语翻译专业一门必修课，该课程就中国文化和西方文化进行介绍并作对比研究, 授课内容主要涉及语言,文化和跨文化交际的话题。
该课程有助于增强文化差异的敏感性，增强跨文化交际意识，有助于英语翻译专业课程的学习和翻译实践能力的提高。
从第三至第八学期开设，学生可根据具体情况在其中任一学期学习该课程。
二、教学目的及要求：该课程旨在扩大学生的知识面，对西方文化的不同层面有所了解,以提高学生的交际能力。
在传统的外语教学中, 人们往往忽视文化的重要作用, 只注重语言能力的培养而未能顾及交际能力的提高。
近年来国内学者认识到外语教学必须引进文化知识的对比，训练学生灵活运用语言知识, 更好地与外国人沟通, 减少和避免误解。
该课程教学要求学生提高对文化差异的敏感性, 更有效地与外国人进行交际，为英语翻译专业课程的学习和翻译实践能力的提高奠定基础。
三、教学重点及难点：该课程教学重点在于培养学生对英语国家文化的了解及跨文化交际意识, 提高驾驭英语语言的能力, 从而使其能得体地运用语言与操英语的外国人士进行交流。
该课程授课形式为系列讲座, 以讲解为主,课堂讨论为辅。
教师的讲授重点是帮助学生认识中西文化的异同，分析文化差异的根源, 帮助学生深化对西方文化的理解。
中西文化的差异在表层上很容易识别,但对造成差异的原因却需追根溯源。
东西方在历史,思维方式以及哲学等方面的差异则是造成中国学生对西方文化不解的主要原因,也是该课程的难点。
四、与其它课程的关系：本课程与其它文化和文学类课程密切相关，有助于学生扩充知识面，不断完善认知结构，为英语翻译专业课程的学习和繁华仪实践能力的培养奠定基础。
五、学时与学分:学时：36学时。
学分：2学分。
六、教学内容：该课程涉及跨文化交际中的问题,关于文化的定义和模式,基础理论,比如集体主义与个体主义。
该课程还讨论语言交际中的具体问题,比如介绍与问候,词语的使用,非言语交际,价值观念,对时间,空间的看法,对教育,工作的态度, 人际间的关系, 家庭观念,以及文化冲突,文化休克等问题。
跨文化交际答案1
D. marginalizatio C.assimila 吸大学英语跨文化交际双语课程水平测试题(一)I. Multiple Choice (20 points, 2 points each)Directions: There are some statements in this section ・ For each statement there are four choices marked A, B, C, D, choose the ONE that best complete the statement.1. In the United States continues to welcome a large number of immigrants 移民 each year andhas referred to as a melting ・pot 大熔炉 society. This trend can reflect the theory of —A_.A. macrocultureB ・ microculture C. globalization D ・ moderniza 廿on2. A teenager dresses like and talks like a gang member but not a member of any gang. Thiscase reflects the _____ A ____ characteristic of subgroup ・A. devia nt labelB. temporalityD ・ unexaminedC ・ wanna ・be behavior3. When you talk with your friends about Picasso, Beethoven, you are talking about culturefrom ____ B ___ perspective ・A. anthropological 人类学B. intellectual 仃才智的C. socialD. psychological 心理 4. The dialogues at the United Nations ，for example, would be termed _B __________ ・A. interracial communication B ・ interethnic communicationD. interpersonal communicationC ・ international communication5. There is a Chinese belief that "One is good in nature with different characteristics butsimilar habits ・ However, if he is not well educated, his nature changes". This belief can reflect that _____________ C ___ .B ・ Human nature is a mixture of good and A.Human nature is evil but perfectible evil C ・ Human nature is good but corruptible 容易堕落的 D. None of the above6. Mr. Wang, a Chinese immigrate in , has adapted himself so well to American culture thathe gradually lost his Chinese cultural identity. This process is called_C ______・ A. separation and segregation 隔嗟iB. integration 整合一体化 78D ・ SourceC・ Encoding9. _ A_ refers to anything that distorts 歪由］曲|解the message the source encodes.A. NoiseB. MessageC・ Source D・ Con text10.__ D_ refers to that portion of the receiver response of which the source hasknowledge and to which the source attends and assigns meaning.A. Receiver B・ DecodingD. FeedbackC・ EncodingII.Terms (15 points, 3 points each)Directions: There are five terms in this section・ Try to explain the following terms in your own words. Then write down the answers on the Answer Sheet.Intercultural communicationcommanication between people whose culture perceptions and symbol systems are distinct enough to alter the communication event・12.Culture (from intercultural communication perspective)Culture is the deposit of knowledge, experience, beliefs, values, actions, attitudes, hierarchies, religion, notions of time, roles, spatial relations, concepts of the universe, and material objects and possessions acquired by a group of people in the course of generations through individual and group striving.从跨文化交际角度定义文化：文化是个人和群体在种族发展过程中所获得的知识、经验、信念、价值观、行为、态度、阶级、宗教、时间观、角色、空间观、宇宙观念的积淀，以及他们获得的物质的东西和所有物。
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中国石油大学（北京）远程教育学院
期 末 考 试
《 跨文化商务交际 》
学习中心：_______ 姓名：________ 学号：_______
关于课程考试违规作弊的说明
1、提交文件中涉嫌抄袭内容（包括抄袭网上、书籍、报刊杂志及其他已有论文），
带有明显外校标记，不符合学院要求或学生本人情况，或存在查明出处的内容或
其他可疑字样者，判为抄袭，成绩为“0”。
2、两人或两人以上答题内容或用语有50%以上相同者判为雷同，成绩为“0”。
3、所提交试卷或材料没有对老师题目进行作答或提交内容与该课程要求完全不
相干者，认定为“白卷”或“错卷”，成绩为“0”。
一、 题型
课程设计（100分）
二、题目
1. 单数学号学生题目：
Based on culture shock and intercultural management theory, make suggestions to
international business managers on how to choose employees to work abroad and
manage a team with multicultural background. （基于文化休克和跨文化管理的理
论，就如何选派到国外工作的人员，如何管理来自不同文化背景的团队，向国际
企业经理人提出你的想法和建议。）
2. 双数学号学生题目：
Based on Hall’s high-context and low-context culture theory, talk about culture
differences on business negotiation between Japanese and American negotiators.
Think about effective business negotiation strategies for both sides. （基于Hall的高
语境文化和低语境文化理论，讨论日本和美国谈判者商务谈判上的文化差异，并
给双方提供有效地商务谈判策略。）
三、要求
1. 用英文答题
2. 结合相关理论分析
3. 字数不少于1000字
四、评分标准
1. 语言流畅、理论结合紧密、论述充分、有独立见解 90分及以上
2. 语言较流畅、理论结合较紧密、论述较充分 80分及以上
3. 语言能基本表达、能适当运用理论、能大致论述 70分及以上
4. 语言错误不少、理论运用不恰当、论述较不清晰 60分及以上
5. 语言错误较多、无理论、论述不充分、抄袭 60分以下