商务英语口译期末复习资料(参考译文)
商务英语期末复习
freelance自由职业的[fri:lɑ:ns]Yousellyourworkorservicestoanumberofdifferentcompanies.自由职业你把你的工作或服务卖给许多不同的公司teleworking远程工作；在家办公;Youworkforacompanyfromhomeviaemail,phoneortheInternet电子办公你在家中通过电子邮件、电话或互联网为一家公司工作，job-sharing分担工作制Youdoyourjobforpartoftheweekandanotherpersondoesitfortheotherpart.分担工作你在这周做了你的这份工作的一部分，另一个人做另一部分shiftwork换班工作Youworkduringdifferentpartsoftheday(egnights).轮班工作你在一天中的不同时段工作（如夜班）part-time兼职;半日工作Youonlyworkforsomeottheweek(notfull-time).兼职工作你只工作了一周（不是全职）。
temping打临时工，做临时工作，打零工Youworkfordifferentcompaniesforashorttimewithoutapermanentcontract.临时工作你在不同的公司工作很短的时间没有一个永久的合同。
c onsultancy顾问工作，顾问职位;咨询公司;[knsltnsi:]Youaren’temployedbyacompany,butarepaidtogivespecialistadvice.顾问公司；咨询公司你不是受雇于公司，但支付给专业的意见flextime弹性上班制;Youdon’thavea permanentplaceorofficetoworkat,butyoufindaplacetoworkwhenyouarrive.办公桌轮用你没有一个固定的办公地点，但当你需要办公室可以找到一个办公地点Howtojob-shareWouldn'titbeniceiftheworkingweekfinishedonWednesdayWithajob-share(0)FindtheperfectpartnerFindsomeoneyoulike.'Bepreparedtocommunicateandsharecreditandblame,saysCarolSava ge,themanagingdirectorofFlexecutive,aflexibleworkingconsultancy.creditandblame信用和责任；director主管，主任；flexible灵活的；consultancy顾问工作，顾问职位;咨询公司(1)Openyourmind敞开心胸Bossesshouldconsiderrequestsforflexibleworkingfromemployeeswithchildrenunderrgy.'Savagesays.老板应该考虑从事六岁以下的儿童工作的员工的灵活性要求。
2019口译期末复习资料
Dialogue text Unit2big"if".Exploiting the world's vast resources of unconventional natural gas holds the key to a golden age of gas,we said,but for that to happen,governments, industry and other stakeholders must work together to address legitimate public concerns about the associated environmental and social impacts.Fortunately,we believe that unconventional gas can be produced in an environmental acceptable way.发存量巨大的非传统天然气是带领我们走入黄金时代的关键,而这需要政府、行业和其他利益相关者共同努力,消除公众对开采活动带来的环境和社会影响的合理担忧。
所幸,我们相信,非传统天然气可以以环境能承受的方式来生产。
答Under the central scenario of the World Energy Outlook2013,natural gas production will rise to4.98trillioncubic metres in2035,up nearly50percent from 3.38trillion cubic metres in2011.But we have always said thata golden age of gas does not necessarily imply a goldenage for humanity,or for our climate.根据《2013世界能源展望》描绘的核心情景,天然气产量将在2035年达到4.98万亿立方米,比2011年的3.38万亿立方米增加将近一半。
商务英语翻译期末试题及答案
井口.卷号:******** 学院20**学年度第1学期期末考试试卷考试年级13.14.15 专业商务英语科目商务英语翻译出卷老师*****请将下列合成词译成汉语：（1* 15=15）1. free-spe nder2. good--t—excelle nt care3. office-bearer4 . character-buildi ng5 Bad n ews travels quickJy6 kn ock-out system7 marriage lines8 n est egg9 off-hour hobby10 off-the-job trai ning 11 on-the-job trai ning12 on-the-spot broadcast ing13 pension in sura nee14 red-hot n ews15 red-letter day二下面的句子可采用增减词法来翻译,请写出具体的增词法或具体的减词法:（2*5=10）1. Rumors had already spread along the streets and lanes.2. I could knit when I was seven.3. The day when he was born remains unknown.4. We live and learn.5.Once you are in , you wouldn't be allowed to get out. 三写出下列每组分别属于何种合译：（2*5=10）1．to and from here and there off and onup and down2．often and often by and by men and men hours and hours3．thick and thin within and without off and on fair or foul4．forgive and forget now or never high and dry mend or end5．bread and butter pick and steal odds and ends house and home四. 按要求用所学过的翻译技巧翻译下例句子:（3*5=15）1. 我没注意到这一点.（用正译法）2. 你的工作令人满意.（用反译法）3. 我们不应该听闲话.（用正译法）4他知道他得的是不治之症.（用正译法）5. .他们是在北京打工的外地民工. （用反译法）3 / 5五按要求翻译下列句子:（4*5=20）1. 人们极其迫近地要求工作,不管什么工作,只要能维持一家人的生活就行.（用定语从句）2. 这个病人打过好多针了，但并不好转.（用带none的固定短语）3. 无大人陪伴小孩不得入内. （用双重否定）4. 他再次改变了主意，此后，我再也不愿意和他一起出去了.（用带介词的定语从句）5. 成品在出厂前必须予以仔细检查. （用被动语态）六用意译方法翻译下列句子（4*5=20）1. 她出生在富贵人家。
商务英语期末复习资料
商务英语期末复习资料Audience 受众Marketing mix 营销组合Impact 影响，作用Impulse buy 即兴购买Trigger 引起Undervaluing 低估Feedback 反馈Self-actualization 自我实现Leadership 领导（能力）Delegate 委派Under time pressure 时间紧迫Subordinate 下属Insight 洞察力Precedent 先例Restructure 重建Milestone 里程标、重要事件、转折点Afterhours 工作完毕后机票：Nick: I just missed my flight.Clerk: Oh, I’m sorry to hear that.Nick: Could you reschedule it?Clerk: Yes, When would you like toreschedule it for?Nick: How about changing my flight totomorrow noon?Clerk: That was for tomorrow at noon? Please let me verify flight availability?Nick: Yes.Clerk: OK, there’s still one seat available on that flight. But it’s in business class. I can let you have that if you like for no additional charge, but rescheduling costs a little extra.酒店：Staff : Good morning, sir, May I know your name?Guest: Certainly. My name is John SmithStaff : Would you please spell your last name?Guest: Sure. P-a-r-k-I-n-s-o-n, Parkinson.Staff : How do you do Mr. Parkinson? Welcome to our hotel.Guest: How do you do? Very nice to meet you.Staff : Hope you’ll enjoy you stay here.Guest: I think I willStaff : See you later.Guest: See you.----Staff : Excuse me, May I help you?Guest: Yes, I’m looking for my room.Staff : May I know your room number, please?Guest: Yes, my room number is 358.Staff : That’s at the other end of the corridor. Follow me. Please. I’ll show you to your room. Guest: Thank you. It’s very kind of you.Staff : It’s my pleasure to serve you. Please enjoy your stay.----Staff : Good morning. Mr. Smith. How are you today?Guest: Good morning. Jane. I’m fine, thanks, and you?Staff : I’m fine too. Are you checking-out today?Guest: yes, I think soStaff : Did you enjoy your stay here?Guest: Yes, I did.Staff : I hope our service is to your satisfaction.Guest: Sure. I’m very pleased with everything here.Staff : Thank you. I wish you a nice trip home and look forward to seeing you again. Guest: Thank you. I’ll definitely come to the Sheraton next time I’m in Tianjin.----Guest: Excuse me. What time is it now?Staff : It’s 2:25 by my watch;Guest: Is it the correct time?Staff : Yes, I think so .Guest: You use Beijing Time here, don’t you?Staff : Yes, we doGuest: Do you know what time it is now in Holland?Staff : I guest it is about half past eight in the morning. There is a time difference of 6 hours Guest: I see. I want to call back home. It seems I’d better make the call in the eveningStaff : I think so if nothing is urgent, because there are special rates at night after 9:00 Guest: Do you mean cheaper?Staff : YesGuest: That’s great. Thank youStaff : My pleasure.----Staff : Good morning, ma’am. Anything I can do for you?Guest: Good morning. I’m here to see my friend. But I don’t know which building she lives in Staff : Do you have her room number?Guest: Yes, It’s 408Staff : May I know your friend’s name?Guest: Sure. Her name is Shelly, Shelly WilsonStaff : Is she an American?Guest: No, she is GermanStaff : Please with a second. I’ll check for youGuest: OKStaff : Yes, here it is. She lives in Room 2408 in the apartment building over thereGuest: What does 2 mean?Staff : It stands for the Apartment BuildingGuest: I see. Thank you for your helpStaff : You’re welcome.----Staff : Good afternoon, Mrs. Anderson. Can I clean your room now?Guest: Could you please come back again. I’m tied up at the moment. I’ve some visitors.Staff : All right, no problem. When do you need me to come back?Guest: How about 6:00. is that all right?Staff : Sorry, I’ll be off then. I’ll finish working at 5:30. but don’t worry. One of my colleagues will come. Guest: OKStaff : By the way, do you need an adapter?Guest: Yes, I did ask for one.Staff : Here you are. I’ve got it for youGuest: Thank youStaff : Not at all.----Staff : Good morning . Mrs. JonesGuest: Good morning.Staff: You know the Mid-Autumn Festival is coming. It’s an important traditional festival in China. The Hotel is now organizing a one-day trip to the Great Wall. The holiday will be celebrated with music and nut picking.Guest: That’s a great idea. It will be wonderful.Staff : Definitely, but how shall we go?Guest: By the Hotel TaxiStaff : What time shall we set out?Guest: At 5:30 in the morning. The taxi will be waiting for you at the entrance. Please get there a little bit earlier because the seat arrangement policy is on a first come, first serve basis.Staff : Ok, I will. Thank you very much for telling me all this.Guest: I’m glad you like it.APPROPRIATE RESPONSE合适的回答- CURRENTLY UNAVAILABLE BUT WOULD LIKETO RETURN YOU CALL’‘他现在不在，但会给你回电话的’- DO YOU MIND WAITING你介意等一会儿吗？- CAN SOMEONE ELSE ASSIST?其他什麽人能接听吗？YES - HOLD THEN GO BACK TO THE CALL 是的- 等一会儿然后会到电话里“THANK FOR WAITING”“感谢您的等待” NO- TAKE A MESSAGE 不- 留言对不起，我还没有请教阁下的尊姓大名呢。
商务英语II复习资料1.01版
2010年第二学期《商务英语II》期末考试资料1.01版题型：一、单项选择题二、阅读题三、翻译题四、写作题1、词汇[单项选择题]单词/词组释义freelance You sell your work or services to anumber of different companies.自由职业teleworking You work for a company from homevia email,phone or the Internet电子办公job-sharing You do your job for part of the weekand another person does it for the otherpart.分担工作shift work You work during different parts of theday(eg nights).轮班工作part-time You only work for some ot the week(notfull-time).兼职工作temping You work for different companies fora short time without a permanentcontract.临时工作consultancy You aren’t employed by a company,butare paid to give specialist advice.顾问公司；咨询公司flextime You work a number of hours per weekor month but you decide when you startor finish.弹性制工作hot-desking You don’t have a permanent place oroffice to work at,but you find a place towork when you arrive.办公桌轮用work for 为……而工作be involved in 涉及be responsible for 职责在于deal with 处理单词/词组释义report to 向……作报告be in charge of 主要负责，主管specialise in 专长于office gossip 办公室小道消息credit 赞扬，功劳managing director 总裁，总经理brainpower 智能worst-case 作最坏打算的，为最坏情况的，为最不利条件的scenario 事态，局面full-time 全日制的delegate 授权，分派工作availability 利用（或获得的）可能性，可以利用的人（物），人员、物资保证job-sharer 与人分担工作的人parental leave 父母假，育儿假，照顾新生儿女假distractions 让人注意力分散（分心）的事物contact 人脉，有影响的熟人，有用的社会关系disruptive 造成混乱的trade fair event 商品交易会drinks evening 晚间酒会coaching event 专项体验训练活动network 建立关系网socializing 参与社交，交际corporate world 商界co-chair 联合总裁、主席be spread out 分散在各地internal communication 内部交流post-it note 便条benefits 福利incentive 奖励pension 养老金days off 几天短假too good to be true 好得令人难以置信client service executive 客户服务主管take…with a pinch of salt 对……将信将疑breakout 突破encompass 包括，包含perk 好处，额外津贴budget 预算career goal 职业目标senior management 高层管理人员take after 与……相像2010年第二学期《商务英语II》期末考试资料1.01版熊伟2010年11月15日整理单词/词组释义take down 记下to be taken for 被误认为take off 打折take on 承担take for granted 认为……理所当然distribution centre 配送中心warehouse 仓库holding company 控股公司call centre 呼叫中心plant 工厂headquarter 总部subsidiary 子公司branch 分公司corporation 公司division 部门分支turnover 营业额，销售额innovative technology 创新技术chart 图表revenue 收入，收益research and development 研发mission statement 宗旨宣言，目标宣言fact sheet 情况说明书sole trader 独立法人，独立经销店partnership 合伙经营entrepreneurial spirit 企业家精神franchise 连锁店，特许经销权，特许经营set up 建立granting of a licence 同意发给许可证franchisor 授予特许者franchisee （公司的分店、零售店或联号商店的）特许经营者，加盟者branch out 拓展业务，使……分支出来charge 要价profit margin 利润率，利润幅度，利差launch 开办（新企业）ludicrous 荒谬的，可笑的charge one’s own prices 自行定价收费menu content 菜单的内容invest 投资venture 投资活动；商业冒险fee 费用online database 网上数据库subscription 订购，订阅2）The past 过去时Dear Sir or Madam,I（0）saw (see) your advert for the post of Client Services Executive in yesterday’s newspaper and I would like to apply for the position.As you can see from my attached CV,I （1）have been working (work) for my current company for over two years.I（2）joined (join) MacKintyre and Co in 2007 and since then,I （3）have had (have) many opportunities to develop my skills.However,I （4）have been considering (consider) a career change with a new challenge for a number of months and this seems like the perfect moment to make that move.I see from recent press reports that your company （5）has expanded (expand) its operations in China and therefore I would like to draw your attention to my degree in Oriental Studies and Mandarin which I（6）completed (complete) in bined with my current MBA,which I （7）have been studying (study) for part-time at the local university,I feel that I would be an asset to your company.Please also note that my current manager（8）has agreed (agree) to write a reference and can be contacted on 0207 857 6785.I look forward to hearing from you.Yours faithfullyDaniel Lewis3）Will and the future Will和将来时0 I’m just phoning to confirm that I will be / am in my office by ten.1 Don’t worry.I promise that I ’ll call / ‘m calling you back straight away.2 Inflation probably won’t rise / won’t have risen above three percent this year.3 We ’ll run / ‘re running seminars every day next week so I can’t take any time off,I’m afraid.4 After that,I ’ll have / ‘m going to have a rest in my room before this afternoon’s session starts.5 The hotel has a scheduled shuttle bus to the training centre.I think it is going to leave / leaves every half hour,but let me check for you.6 Security open / will be opening the building at eight tomorrow instead of nine.7 We begin at nine.So by the time he arrives at nine thirty,the first session will have started / will be starting.8 He says he ’s going to leave / ‘ll have left at three to catch a flight even though he knows it doesn’t finish until four.9 I’m sure you ’re receiving / ‘ll be receiving something in the post in the next couple of days,but I can check with my colleague if you like.4）Modals 情态动词1 Many viewers think the ASA should / can stop advertisers increasing the volume on TV commercials because it really annoys them.2 A:Sorry,I fogot to bring you the information you asked for.B:That’s OK.You didn’t need to / needn’t have.I found it on the Internet.3 They don’t have to / mustn’t use the same trademark as us.If they do,we’ll sue.4 Their lawyers should / must have told them not to take it to court because we never heard fromthem again.5 He couldn’t get / couldn’t have got through when he tried to call.6 She didn’t need to complain / needn’t have complained because eight other people also did.7 Consumers don’t have to / mustn’t buy the product.After all, nobody forces them!8 They shouldn’t / couldn’t have tried to defend the case. It was obvious they’d lose.5）Reporting 间接引语1 I am not happy with the arrangements.She said (that) she wasn’t / isn’t happy with the arrangements.2 We’re moving next week.He said they were moving the following week.3 We’ve planned everything.They said they had planned everything.4 I left the company in 2001.He said that he had left the company in 2001.5 I’ll call back at tomorrow.The caller said she would call back the next day.3、短文[阅读题]1.1 Read about job-sharing.Write these headings into each paragraph.Get organised Set your limitsPut pen to paper Two become oneOpen your mind Plan for disasterFind the perfect partner Don’t feel guiltyHow to job-shareWouldn’t it be nice if the working week finished on Wednesday？With a job-share it can.Here’s the essential guide to making it work.(0) Find the perfect partnerFind someone you like.‘Be prepared to communicate and share credit and blame,’says Carol Savage, the managing director of Flexecutive, a flexible working consultancy.(1) Open your mindBosses should consider requests for flexible working from employees with children under six. So embrace the benefits:‘Twice as much experience, skills, brainpower and energy,’Savage says.(2) Plan for disasterAlways discuss the worst-case scenarios.When Margaret Mills, a teacher, lost her job-share partner because of a family illness, a return to full-time work seemed inevitable.‘We had been over-optimistic. I did manage to find someone else who fitted in with me, but I was very lucky.’(3) Get organisedPlan the system for handing work over carefully and play to each other’s different strengths. Delegate the workload according to each other’s particular skills and qualities.(4) Set your limitsManagers should clarify what they expect in terms of hours, availability and results, and2010年第二学期《商务英语II》期末考试资料1.01版熊伟2010年11月15日整理employees should manage their employer’s expectations. Sue Osborn, a job-shaer for 21 years,says,‘We’re ofen asked to do five-day weeks. Eventually you just have to say no.’(5) Put pen to paperAgree in writing arrangements for holidays, parental leave, retirement, etc. Everyone should know where they stand from the beginning.(6) Don’t feel guiltyDo not work until I am at home to make up for not being in the office every day.(7) Two become oneClients may not like having to deal with two people working closely together. As Savage says:‘A job-share should be like a marriage – one voice,one unit.’1.2 Read the article below about some new networking groups specifically for businesswomen. Choose the best word A , B or C to fill the gap 1-10.1. A attending B going C meeting2. A ideas B sugar C money3. A department B company C group4. A work B charge C responsible5. A to B in C about6. A run B control C produce7. A speak B know C be8. A do B see C make9. A socialising B work C extra10. A talk B win C successLife’s all about making connectionsTo you, networking might mean (1) A a conference or trade fair event to meet new client or partners.Or it could be the coffee break at work where you share (2) A with colleagues in other departments. But nowadays networking has become an event in itself.For example, Pricewaterhouse Coopers offer its female staff a formal networking (3) C called PwCwomen. With 900 members, it organises events ranging from informal drinks evenings to coaching events. Tina Hallet, who is (4) C for the group, says that she got involved (5) B networking because ‘I’d got to a reasonably senior level and I wanted to help other people to maximise their potential.’You don’t have to be senior to (6) A a network though. Vicky Wood and Sally Hopkins had the idea for the City Girls Network when they first moved into London’s corporate world and wondered how to get to (7) B other women. ‘We couldn’t find anything for people with no experience. So we thought we’d start our own.’From twelve friends meeting regularly, it rapidly grew to 250 members from many different organisations. It’s a great way to (8) C useful contacts and bring in potential business.Fiona Clutterbuck is co-chair of a network for the bank ABN AMRO. ‘Women tend to think of networking as (9) A and give it low priority.’ But given the chance, women will network –as the bank’s last ‘speed networking’ event demonstrated. ‘With over 100 women and men, it was a great (10) C . It is amazing how many people you get to meet from different parts of theorganisation.’2.1-1 Read the article about Xerox.What benefits and incentives does the article mention for employees at Xerox?Anwser:There are four benefits and incentives below:1) Training and staff development.2) Opportunities for promotion.3) A final-salary pension scheme.4) A reward and recognition scheme.2.1-2 Choose the best answer, A, B or C for question 1-5 about the Xerox article.( B ) 1 The journalist of this article thinks thatA staff at Xerox are not telling the truth about the company.B Xerox offers great benefits to staff.C people haven’t worked at Xerox long enough to know if it’s a good company.( A ) 2 Where does the company tend to find its new managers?A From staff.B On training courses.C Only from graduates.( C ) 3 Why doesn’t Kim Moloney have her own desk?A Because she isn’t important enough.B Because there isn’t space at head office.C Because she often travels and is away on business.( B ) 4 As well as recognising its staff though promotion, XeroxA gives cash bonuses.B provides a number of perks.C gives unpaid leave to take trips of a lifetime.( C ) 5 One common feature of Xerox staff is that they tendA to work hard.B to get promoted.C not to change employer.Is working for Xerox too good to be true?What a lovely place Xerox is to work! Kim Moloney, a client services executive, can’t say enough nice things about her employer.‘It’s a very special environment,’she says.‘People describe Xerox as a family and I was amazed at the number of people who have worked here for so long.’It’s tempting to take Moloney’s comments with a pinch of salt, especially considering that when you’ve been working somewhere for only two years, as she has at Xerox, everyone seems old and established. But there’s truth behind her enthusiasm.Take Carole Palmer, the group resources director. She joined Xerox in 1978 as a temp and has been in her present role for seven years. ‘Xerox has been good to me over the years,’ she says. ‘It has supported me through qualifications ... and last year I took part in the vice-president2010年第二学期《商务英语II》期末考试资料1.01版熊伟2010年11月15日整理incumbent programme.’Human resources is taken seriously at Xerox, Palmer says, and the company has a policy of promoting from within (which would explain Moloney’s amazement at her colleagues’ longevity). The company takes on only fifteen to twenty graduates each year and Moloney was part of an intake who joined having already acquired a couple of years’ work experience.She started as a project manager for Xerox Global Services before moving into sales. Now her responsibility is to ‘grow and maintain customer relationships’.Moloney is based at the head office in Uxbridge. ‘It’s great in terms of working environment,’she says. ‘We’ve just got a new provider in the canteen and …we have brainstorming rooms and breakout areas.’Much of Moloney’s role is visiting clients, so she doesn’t have a permanent desk at head office. ‘I’m a hot-desker, which is good because you get to sit with different people in the hot-desk areas.And you’re given a place to store your things.’Head office staff numbers between 1,200 and 1,500 people, Palmer says. The company has four other main offices in the UK. The nature of the organisation, which encompasses sales and marketing, global services (the biggest division), development and manufacturing, means that the opportunities at the company vary from service engineers to sales roles and consultants.Perk include a final-salary pension scheme and various discount schemes.The reward and recognition scheme is a little different, and rather nice: ‘Each manager has a budget every year to recognise and reward staff,’ Palmer says. ‘It can be in the form of a meal for two, or a bottle of wine. It can be up to ￡1,000. There’s the recognition, and then there’s putting money behind it.’Moloney, however, likes the non-cash rewards. ‘Xerox takes care of all its staff but it also recognises the people who put in the added effort,’ she says. ‘It offers once-in-a-lifetime incentive trips, and recently I organised a sailing trip for my team.’The idea of working abroad with the company appeals to her, and she says that her career goal is to be part of the senior management team. Here’s another employee, it would seem, who is in it for the long haul.3.1-1 The table below lists things to remember if you are setting up a new businessas a soleWe wanna hold your handTake a big piece of business sense, add some entrepreneurial spirit and voilà! You have a franchise. Starting up a franchise could be a very clever move for those who want to run their own show but don’t have the experience or the desire to set up in the dangerous and often short-lived world of the sole trader.But it’s vital to know what you’re getting into. Franchising is ‘the granting of a licence by one person (the franchisor) to another (the franchisee) which entitles the franchisee to trade under the trademark or trade name of the franchisor and to make use of an entire package.’So is the main concept behind a franchise that of a compromise between setting up on your own and working for a company ? ‘Absolutely not,’says Dan Archer, head of marking at the British Franchise Association. ‘That’s a ludicrous over-simplification. It is running your own business, but it’s taking away some of the risk and bringing in the support of other people.’ He points out that only 0.9% of franchises fail, compared with the majority of individually owned businesses.But being a franchisee is unlikely to satisfy the most entrepreneurial. It doesn’t suit people who don’t want to follow the system. William Ewbank, the head of franchise sales at Domino’s Pizza, says, ‘If you’re massively entrepreneurail this isn’t for you. It’s a discipline, a club with rules.There is some independence – our franchisees can charge their own price although we’re strict on menu content. It’s running a business with help.’Astrid Patil, a new Domino’s franchisee, abandoned a career as a solicitor to set up a franchise with her husband. The way she reasons it is this: ‘Rather than putting all your time and effort into working for someone else, put it into your own business.’Leaving a well-paid, well-respected profession to run a pizza shop at the age of 31 has worked for Patil. There’s a good profit margin and the business has seen growth.Of course if you do decide to go it alone and start a business from nothing, you could always branch out into franchising.Archer says there is now a growth in the number of younger companies that are trying to launch new franchises. ‘An incredible number of individuals are coming in at a younger age with lower capital, getting a return and investing in bigger ventures.’ If the initial fee can be raised it’s an ideal opportunity to stretch those entrepeneurial wings.3.1-2 Now read about another small business. Complete the text with the underlined words in bold from the article on franchising.Tags that can end misery of lost luggageGlobalbagtag was (0) set up six years ago by husband-and-wife team Chris and Alison Truelove on their return from a holiday in Australia.The couple decided to (1) launch , which sells secure tags which travellers attach to their luggage. They started to (2)charge ￡9.95 per tag in the first year, followed by a ￡2.95 subscription (3) fee for the following years. Customers activate the tag online with their home address on an online database. If luggage is lost, the person who finds it can log on to the Globalbagtag website and report the missing items.Mr Truelove said: ‘We have seen a huge (4) growth in orders as travellers realise they cannot rely on the airlines to look after their bags. It is actually a very simple (5) concept .’Globalbagtag is now planning to (6) branch out into stickers for items including2010年第二学期《商务英语II》期末考试资料1.01版熊伟2010年11月15日整理mobile phones, MP3 players, keys and laptops.4.2 Read tips 1-7 below on how to delegate. Write in the missing heading A-G.A Tailor work to the individualB Be postiveC Give incentivesD Define the expectations and objectivesE Delegate complete tasksF Let goG Avoid misunderstandingHow to delegateNew managers often find it difficult to delegate the tasks they used to do. But getting others to do what you did so well is a key to good management.1A It should be challenging and make use of their specific skills that you may not have.2E This is much more satisfying for the person delegated to than bits and pieces. If people feel they have ownership of a whole manageable project, they will usually rise to the challenge.3C Don’t start by saying ‘I know you’re really busy and don’t have time for this, but …’Explain why the job is important and why you have chosen them. Also explain what the rewards are —possibly financial or psychological. 4D Specify what results are needed, the deadline, and how often the employee should update you.5G After you have briefed the person, ask them to explain back to you what they’re going to do to ensure the instructions are clear.6F Don’t check up on them. Make yourself available to answer questions but allow them space to work on their own.7B Give lots of praise, helpful feedback and constructive criticism. It boosts confidence and saves time next time.5.1 Read about a company that deals with art in the workplace. Complete the information with answers A, B, C or D.International Art Consultants(1) A in 1979, International Art Consultants has been sourcing and commissioning art (1)B for over 25 years.We work (3) D clients in the corporate, hotel, healthcare and urban regeneration (4) C . Our clients (5) A from multinational companies with ￡1 million art budgets to organizations renting art for just ￡10 a week. A (6) D of fourteen, we are small enough to care and large enough to cope.We offer a (7) D combination of commercial experience, specialist art knowledge and highquality service and support. Whatever the size of the project our (8) A is for all our clients to be 100% satisfied with the end result. Over 75% of our work comes from (9) D business or referrals.We work alongside professional artists who create art of the highest artistic and technical quality, and (10) B our staff have different areas of specialist art knowledge and expertise.We hope that you will (11) A an appointment to visit us, look round the galleries, use the visual reference databases, and discuss your particular art (12) C with us.1. A Founded B Set C Since D Last2. A international B worldwide C all D around3. A as B in C under D with4. A divisions B industries C sectors D sections5. A range B report C buy D supply6. A department B building C unit D team7. A original B mix C brand D unique8. A scope B aim C outcome D line9. A new B rental C reply D repeat10. A few B all C more D any11. A make B do C have D attend12. A insure B objectives C requirements D paintings4、短文翻译[翻译题]1.1 参考译文：如何分担工作一个工作周如能在周三结束，岂不乐哉？采用工作分担制即能使这一梦想成真。
BEC剑桥商务英语期末复习资料
Unit11.electric 激动的，刺激的2.throw/cast new light on…提供线索、情况，帮助弄清楚4.赠票Complimentary ticket5.交易会将延期一周左右开幕。
The trade fair will be put back a week or so.请尽快回复我的电话。
Please get back to me asap.6.sole: being the only one; only 唯一的eg: Practice is the sole criterion of truth.Unit21.sole: being the only one; only 唯一的eg: Practice is the sole criterion of truth.2.alike: in the same or a similar manner adj/adv相似的/一样地eg: They are much alike in character.3.evolve/evolution: develop gradually逐步发展evolve into:发展成；evolve from:由...进化/发展eg: It evolved into a big company.Popular music evolved from folk songs.4.interior design: indoor design and decoration室内装修5.dine: give dinner to; host for dinner 进餐，宴请6.semi-private 半私人的/半私有的7.mezzanine：intermediate floor just above the ground floor中间层/夹楼8.catering requipment: requirement of providing food and services用餐要求cater for: to provide food, services, etc 供9.spare:save or relieve from an experience or action节省，省去10.chit-chat: informal chat/conversationUnit31．Inflow: all the money coming into the company2．Outflow: all the money going out of the company3．over-tradingto figure out a quicker way ofturning those sales into cashmarginsTurnoverTo finance贸易透支找到销售变现(把销售额变成现金)的快捷方法利差,毛利营业额融资，筹措.return 赢利，利益，汇报，报告business returns营业收入annual returns年度报告small profits and quick returns薄力多销publicity宣传，宣扬；公开；广告；关注；名声bonus points (消费）积分loyalty scheme忠实（顾客）奖励计划brand loyalty顾客对品牌的忠诚air miles=air mails awards里程奖remainder 剩余物a shortage of cash 现金短缺average monthly turnover 平均月营业额financing cost 融资成本cash on delivery 货到付款pay in 3 installments 分期付款（三次）margin 利润order books 订货本penalty 处罚/罚金CF from operating activities经营活动产生的现金流量CF from investing activities投资活动产生的现金流量CF from financing activities筹资活动产生的现金流量Capital expenditure 资本开支Depreciation 折旧(sales) turnover营业额early settlement discount 提前付款折扣labor cost 劳动力成本Credit sales赊帐销售Collection policy/collection period 收款期Tighten credit policy 收紧赊帐Loosen credit policy 放宽赊帐Cash receipt 现金收讫Cash disbursement 现金支出Day-to-day operation 日常营运credit terms 信用期限outstanding 剩余的outstanding balance 剩余金额Sporty 轻便的,运动型的Extra 额外费用Advert 广告，宣传Monthly service contract包月Different tarrifs at different times of the day不同时段的收费One-year all inclusive package包年套餐Kitchen appliances 厨房家电Ozone layer 臭氧层CFC chlorofluorocarbon 含氯氟Make 品牌;型;样式 a well-known makeenvironmental-friendliness user-friendlinessown-label clothingcut-priceretail food market mortgagesavings accountestate agent 对环境无害用户使用方便贴自己品牌的服装削价的食品零售市场(住房)按揭，抵押储蓄帐户房产商bonus pointsloyalty schemebrand loyaltyair miles=air mails awards vouchertarget customer customer-focused （消费）积分忠实（顾客）奖励计划顾客对品牌的忠诚里程奖优惠奖券销售对象，目标客户以顾客为中心的No-claims discount = no-claims bonus无索赔折扣/奖金:An amount subtracted from the money paid to an insurance company, because no claims have been made for a particular period.Within days:don’t need to wait for a very long time 几天内Fixed rate固定利率Reward points 奖励积分Cover 给...上保险。
商务英语II-期末口试范围(复习)
1.What makes a good communicator? Who does a company alwayshave to communicate with? What factors are important for effective communication in business environment?There are many characteristics that make someone a good communicator.First of all, fluency in language is really important that it is the foundation of a good and continued communication and it makes the communication much more smoothly.Secondly, you need to be a good listener. Communication is the talk between two or more people, you have to understand what they are trying to tell you. In addition, you need to have a sense of humor , not being afraid of making mistakes and others.As for business, a company always have to communicate with customers, suppliers, business partners, investors and so on. Businessmen have lots of things to deal with everyday, effective communication is necessary. As I said before, fluency in language, being a good listener, keeping a sense of humor are three factors for effective communication in business environment,2. What can a company do in order to motivate its employees? How do you understand job satisfaction? How can companies help to improve the balance between employees’ working and leisure hours?Motivate employees can not only improve the staff’s working attitude, but also increase their efficiency. There are three ways to motivate employees.First of all, create a pleasant atmosphere. Your employees spend a lot of their lives working in their office, so you should try to make the office look as friendly and appealing as possible.Secondly. Casual dress days will make people more excited to go to work, and will make them feel more comfortable in the work environment.Thirdly, If your employees have done something truly outstanding, then you should take the time to let them know.Job satisfaction is the amount of pleasure or feeling of achievement that an employee gets from his job. For example, an employee with a lot of job satisfaction will enjoy his work much more than an employee with little job satisfaction.Leisure time can make employees more motivated and focused at work. Telecommuting, daycare, and other employee benefits help them balance their duties at work and leisure hours.3. How can a company use the Internet for e-commerce? What are the advantages for companies to develop e-commerce? Are there any disadvantages?e-commerce refers to a wide range of online business activities for products and services. If you have a business and you want to expand it but cannot afford to plant stores all around, you can take advantageof e-commerce. First of all, set up your own website, then use YouTube or micro blog to promote your business.The reason why most companies prefer to develop e-commence is because this is the fastest way to do so and e-commerce is relatively cheaper as compared to trade mechanism implemented in landmark means. However, this medium does have its fair share of disadvantages. For example, security issues and the internet law does not and cannot impose copyrights rule as firmly as the administrators do in landmark business.4.What are the advantages and disadvantages of working in teams?What qualities would the team members need to have to create an effective team?Work teams are incredibly important in today. The advantages of teamwork are that the members bring their own special expertise to the groups, more minds bring more ideas, people will evaluate the work from different angles and reduce the chances of mistakes. Team work also reduces the work burden and can improve the quality of work.Work in a team also has small disadvantages, usually hard to see them in our everyday work. The increase of conflicts, time consuming, disagreement of members and many ideas are going to forget our target and when the group members are not willing to compromise and work together on issues, nothing gets done.To be a qualify team member in order to create an effective team, we need to have organizational Skills, conflict resolution abilities, innovative thinking, sense of responsibility spirit of appreciation, specific roles and strong work ethic.5.How important to a company’s success is customer care? Whatmakes good customer service? What should a company do in order to build strong business relationships with its customers？Customer care is to think the way customer thinks, to feel the way customer feels, and finally to provide the customized services and qualities based on the needs of customer. It is very important to build strong business relationship with your customers for customers loyalty is the key to your success.The most important factor in achieving success in customer service is the way of your dealing with the customer. You have to be very careful about not hurting the belief or faith of the customer.Another important aspects of good customer care is receiving customer feedback. By taking the time to listen to customers, and by encouraging customers to give their input through quality customer service, you can learn how to improve the way your company does business and what product improvements you need to make to sell more products.If the customers are happy with the products or the services you offer, it is much easier for you to gain success in customer care.6.What kind of managers do you like best? How should a mangerdeal with the disagreements between members of staff? Should a manger keep a distance from staff and not get involved in socializing outside work?As today is the cooperative society, the type of managers I like is to be as a team builder. Team-Builders are truly the best kind of manager to work for. They are competent at what they do, they know how to be open. They know that their success is your success.Many people think that managers should keep a distance from staff, but as far as I am concerned, a manager should not, on the contrary, they should involved in socializing outside work if they have time. In my opinion, a team likes a family, the manager like a father who gives us the direction. Like family members, We should love each other.When team members have disagreements, as a manager, I think the best way to deal with is to listen first, and then combine the view together in order to have a analysis, according to the optimal principle to decide which one is the best. So finally, differences can resolve and we get the best way to complete our work at the same time.。
商务英语翻译试卷第2套-答案及参考译文
商务英语翻译第2套答案和参考译文I.Multiple Choice (20 points, 2 points for each)1．D 2．C 3．B 4．B 5．A6．C 7．B 8．D 9．D 10. BII.Phrase Translation from English to Chinese (20 points, 1 point for each)1.subsidiary companies 子公司, 附属公司2.surface appearance 表面状况3.trimming charges 平仓费4.Synopsis of Minutes 会议纪要5.to tap the market 开发市场6.tax exemption 免税7.time drafts 远期汇票8.50% discount on selected items 部分商品半价优惠9.bill for collection 托收汇票[= draft for collection]10.business circle 经济周期11.fine workmanship and durability 工艺精湛经久耐用12.cashier's desk 收银处13.China Commodity Inspection Bureau 中国商品检验局14.documents against payment 付款交单15.bill of entry 报关单16.floor price 最低限价ernment procurements 政府采购18.line of credit 信贷额度19.port of discharge 卸货港20.protective tariffs 保护性关税III.T ranslation Improvement from English to Chinese (20 points, 2 points for each)1.原文：Without prejudice to any rights which exist under the applicable laws or under the Subcontract, theContractor shall be entitled to withhold or defer payment of all or part of any sums otherwise dueby the Contractor to the Subcontractor.译文：承包商依据适当的法律或分包合同在对拥有的任何权力不带成见的条件下，应该有权扣留或暂缓支付在不同情况下应由承包商支付给分包商的任何全部或部分金额。
英语口译复习资料
英语口译复习资料英语口译资格考试复习参考资料Ceremonial Speech（致）欢迎/开幕/闭幕词(make/deliver) welcome/opening/closing speech揭幕仪式 unveiling ceremony为展览会揭幕 inaugurate an exhibition奠基仪式 foundation laying ceremony开工典礼 commencement ceremony答谢宴会 return banquet晚宴 evening reception/dinner招待会/宴会 reception 冷餐招待会 buffet reception签字仪式 signing ceremony剪彩仪式 ribbon-cutting ceremony就职仪式 inauguration ceremony移交仪式 turning-over ceremony展览会 exhibition商品交易会 trade fair世博会 world expo颁奖仪式 prize giving ceremony/award ceremony全球庆典 global celebration ceremony 友好访问 goodwill visit 明/皓月当空 with a bright moon良辰佳时 a wonderful time 金秋 golden autumn美妙的音乐 splendid music宣布…开幕declare…open; declare the commencement of…宣布…闭幕declare…the conclusion/closing of…发表热情友好的讲话 make a warm and friendly speech热情洋溢的欢迎词 gracious speech of welcome陛下 Your/His/Her Majesty殿下Your/His/Her Highness/Excellency/Royal (Imperial,Serene) Highness阁下 Your/His/Her Honor/Excellency尊敬的市长先生Respected/respectable/honorable Mr. Mayor 远道而来的朋友friends coming from afar/coming all the way 来自大洋彼岸的朋友friends coming from the other side of the Pacific/ocean商界的朋友们 friends from the business community媒体的朋友们 media members嘉宾 distinguished/honorable guests全体同仁 all my colleges东道国 host country主办单位 sponsor承办单位 organizer组委会 the Organizing Committee大会主题theme of the conference/meeting/forum/summit 作为友好使者 as an envoy of friendship值此… 之际… on the occasion借此机会 take this opportunity to以…的名义 in the name of本着…精神 in the spirit of代表 on behalf of主持晚宴 preside at this dinner主持讨论会 chair a discussion/seminar请…发言Give the floor to/ Let’ s welcome… to give a speech 请…颁奖Let’s invite… to present the award我很荣幸 It is a great pleasure for me to 承蒙/应……的盛情邀请 at the gracious invitation of对…表示衷心祝贺extend our sincere congratulations on以掌声对…表示的最热烈的欢迎propose the warmest applause to对…表示衷心的感谢 express sincere gratitude to转达最诚挚的问候 convey the most gracious greetings荣幸地答谢您给与我们的热情招待have the honor of reciprocating your warm reception寄希望于本届大会 place our hopes on the current conference 使…取得预期效果 attain the results expected宣布…结束 declare the closing of由衷的谢意 heartfelt thanks千言万语说不尽 no words can fully express再叙旧情renew one’s old friendships结交新朋 establish new contacts友好款待 gracious hospitality正式邀请 official invitation频繁互访 frequent exchange of visits增进理解 promote understanding相互促进 mutual promotion共同繁荣 common prosperity促进友好合作关系advance our friendly relations of cooperation 进行真诚有效的合作 carry out sincere and rewarding cooperation符合两国人民共同利益accord with our common interests保持良好的贸易伙伴关系keep a good trading partnership with 继续努力 make further efforts携手合作 make joint efforts/make concerted efforts推向一个新的高度push…to a new height前所未有的 unprecedented祝愿来访富有成果 hope your visit will be rewarding回顾过去 look back on/in retrospect展望未来look ahead; look into the future 最后in conclusion/closing预祝…圆满成功wish… a complete success 提议祝酒 propose a toast共同举杯 join us in a toast to为友谊/合作/健康干杯propose a toast to our friendship/cooperation/health干杯 cheers我愿借此机会… I would like to take this opportunity to…/I would like to avail myself of this great oppor tunity to…现在，我愉快地宣布……开幕。
商务英语口译
I. Vocabulary Development访问学者visiting scholar高层访问high-level visit工作访问working visit进行国事访问pay a state visit to 考察go on an expedition to民间贸易代表non-governmental trade mission实地考察on-the-spot investigation正式访问official visitA.车间参观车间workshop 流水线工作服机械设备生产过程生产设备技术人员总销售额高新技术产业区信息产品五金轻工业纺织品运输设备电信包装材料厂玻璃制品厂灯具厂发电厂服装厂木材厂塑料厂玩具厂医疗器械厂造船厂电冰箱厂有限公司对外经济发展公司房地产开发公司计算机集团公司旅游公司汽车企业集团证券公司B. 旅游观光风景区自然景观经典路线报价旅游观光旅行一日游旅行社团体旅游地陪旺季淡季国家公园度假胜地人文景观名胜古迹出土文物湖光山色青山绿水城堡/寺庙/池塘/水榭/亭阁/塔/廊/楼/台景色如画古色古香美不胜收避暑山庄古建筑群心旷神怡自然保护区中国最著名的旅游景点春/秋游旅差费旅行日程表旅游纪念品民俗风情手工艺品土特产II. Sentences in Focus1.你们觉得我们为贵参观团准备的行程安排如何？2.我想核对一下下周的旅程细节。
如果对细节有什么问题，请随意问.3.工作效率提高了，而劳动强度却降低了。
4.参观后，你会对我们的产品有更多的了解。
5.我们就从车间开始参观吧。
6.我们将使你完全了解我们厂得运营情况。
7.十分感激你对我这次来访的帮助。
8.我非常期待参观你们的工厂。
9.自然风光总是很吸引游客的。
10.这里是知名的蜜月旅游地。
你们可以四处走走，但是请在3点45分回到大巴。
11.这座城市有悠久的历时和灿烂的文化。
12.我们有不少值得一游的地方。
13.我们精心设计了好久条精彩的旅游线路供你选择。
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1 P23页 1.我在上午说过，今天我们各国面临一个机会，可以分别和共同作出具体承诺和采取明确措施，确保核材料的安全，防止核材料落入那些无疑会利用它们的恐怖主义分子手中。 2.今晚，我可以这么说，我们成功地把握了这一机遇，作为具体的国家和国际社会，我们已经采取了措施，美国人民将因此更安全，世界将更稳定。 3.我谨在此感谢出席这一具有历史意义的峰会的全体代表，来自世界各地区的49位领导人。今天之所以能取得进展，是因为这些领导人不仅与会发言，而且采取行动；不是含糊地承诺在未来采取行动，而是承诺他们准备立即实施的有意义的步骤。 4.我还要感谢各位同仁在讨论中所表现的坦率与合作精神。今天并无冗长的讲话，亦无要求别国如何是从的训诫。我们互相倾听、互相尊重。我们认识到，虽然不同国家面临不同的挑战，但我们有着共同的利益，即确保这些危险核材料的安全。
P52页 1.在二十一世纪，你们必须承担不分国界的国际金融系统的重任。当香港和雅加达的股票市场下跌时，其影响再也不是局部性，而是全球性的。因此，贵国充满生机的经济成长同整个亚太地区恢复稳定和经济发展紧密相连。 2.在最近一次的金融危机中，中国坚定不移地承担了对本地区和全世界的责任，帮助避免了又一个危险的货币贬值周期。我们必须继续携手合作，对付全球金融系统面临的威胁以及对整个亚太地区本应有的发展和繁荣的威胁。 3.在我以上列举的每一个关键领域，显然，只要我们相互合作而不是互不往来，我们就能取得更大的成就。因此，我们应该努力，确保双方之间目前的建设性关系在下个世纪结出圆满的协作果实。 4.要做到这一点，我们就必须更好地相互了解，了解各自的共同利益、共有的期望和真诚的分歧。我相信这种公开直接的交流有助于澄清和缩小我们的分歧。更为重要的是，允许人们理解、辩论和探讨这些问题，能使他们对我们建设美好的未来更加充满信心。
P69页 1. Presenting gifts is one of the important contents of modern business activities, in order to establish friendly relations, progress friendship, and also can be applied to advertising and promoting. It’s important to select a gift, because it transmits the information of culture, economy, status, knowledge and other aspects. It’s probably both may improve the image of the company and may damage it. 2. Presenting gifts in business activities can generally divide into several conditions as following: (1) Presenting gifts for employees and rewarding their hard work. (2) Presenting gifts for enhancing the business connection with customers. (3) Presenting gifts for each other to build relationships with business counterparts. 3. Therefore, more and more companies realize that presenting gifts in business activities is not only advertising, but also a important tool to exchange and improve affection of business and customers. 4. Internationally, presenting gifts is best produced at home. In order to avoid 2
mistakes, it’s still necessary to understand the custom and taboos of other countries, especially in color, pattern and the way of packing. In short, only choose the appropriate gifts can they achieve desired effect.
P84页 1.为国际旅行做准备是与计划一个在自己国家内的商务旅行是不同的。即使是最细微的错误也会花费你的时间金钱和机会。这里有7个小窍门来帮助你为国际商务旅行做一些必要的调整。 2.一个考虑全面的旅程应该反映出你公司希望你完成的工作。例如，你想要有提前确认好的2个或3个约会并且间将一天充裕的安排好。 3.花一些时间来了解你访问的国家的历史，文化和习俗。参加跨文化的研讨会和培训。阅读关于那个国家的书籍。加强在谈判风格上的差异的了解，对于守时的的态度，送礼的习惯以及头衔和名字的恰当使用。 4.学习你所访问国家的一些通用礼仪。提前明白如何与你的同仁打招呼，如何安排约会，这将非常有帮助。核对正常的工作日和上班时间。也要考虑国外的假日。宗教习俗，饮食行为，顺心合意的装扮都要因国情而异。
P115页 1.我要感谢戴国务委员和国务院王副总理对我们的热情款待。我们整个代表团很荣幸来到北京。能和我的同事盖特纳国务卿以及来自我国政府的许多官员代表美国进行第二轮战略和经济对话，我感到很荣幸。 2.美国欢迎中国取得的进步和成就。通过建立合作的方式，而不是我们两国之间的竞争，我们看到了双赢的解决方案的机会，而不是零和的竞争。 3.中国有一句谚语叫殊途同归。我们两国有着各种独特的历史。中国是古代文明的发祥地，当我去参观中国馆时，美丽的画卷栩栩如生地展示着1000年前这里的生活。 4.美国是一个年轻的国家。但我们知道，我们的未来，机遇与挑战共享。虽然我们走的道路不同，但共同的未来是我们的共同目标和责任。并且，最终这也是我们这个对话的内容。
P144页 1. Guangzhou is the third largest domestic exhibition city, second only to Beijing and Shanghai. Its comprehensive economic strength locates in the forefront among the ten biggest cities in China. Guangzhou fair is a large exhibition sponsored by Guangzhou Municipal Government, combining Chinese and foreign economy and trade. So far it has been held successfully for 13 years, with fruitful economic and trade cooperation. 2. China Import and Export Fair, i.e., Canton Fair, is held twice a year in Spring and Autumn since it was inaugurated in the Spring of 1957. It is China's largest trade fair of the highest level, of the most complete varieties and of the largest attendance and business turnover. 3. Preserving its traditions, the Fair is a comprehensive and multi-functional event of international importance. Forty-eight Trading Delegations with good credit standing and enormous potentiality, being composed of thousands of China's best 3
foreign trade enterprises, take part in the Fair, including foreign trade companies, factories, scientific research institutions, foreign invested enterprises, wholly foreign-owned enterprises, private enterprises, etc. 4. Canton Fair has various and flexible modes of trade. Besides traditional way of negotiating against samples, the Fair holds Canton Fair online. The Fair leans to export trade, though import business is also done here. Apart from the above-mentioned, various types of business activities such as economic and technical co operations and exchanges, commodity inspection, insurance, transportation, advertising, consultation, etc. are also carried out in flexible ways. Business people from all over the world are gathering in Guangzhou, exchanging business information and developing friendship.