商务英语Unit 5 参考答案
世纪商务英语 函电与单证unit 5

9. pack v. put things into a box, bundle, bag, etc. 包装 e.g.核桃用双层麻袋包装。 Walnuts will be packed in double e.g.货物可在订货两天内打包发送。 gunny bags. 包装表达常用介词: and delivered within two days of ordering. Goods can be packed packing n 包装 a. in… 用某种容器包装 inner packing 内包装 e.g.货物用木箱包装。 sales packing are packed in cartons. 销售包装 The goods outer packing 外包装 b. in…of…each 用某种容器包装,每件若干 shipping packing 运输包装 e.g.童鞋用木箱包装,每箱10打。 neutral packing 中性包装 Children’s shoes are packed in wooden cases of 12 dozen each. packing instructions 包装须知 c. …to… 若干件装于一件容器内 packing list 装箱单 e.g. 旅行用剪刀用盒装,100盒装于一木箱。 mode of packing 包装方式 Our trip scissors are packed in boxes, 100 boxes to a carton.
The result turns out to be the same as we expected.
7.make clear
澄清,弄清
e.g. 你尽可放心,我们这一方会调查事实澄清你方所抱怨的事由。 make clear sth. You may rest assured that our end will look into the matter to make make it your complaints. clear clear that 澄清,弄清
商务英语课后题答案

商务英语课后题答案-CAL-FENGHAI.-(YICAI)-Company One1UNIT ONE Ⅰ. 1. 世界贸易组织 2.国际商会3. 联合国贸易和发展会议4. 世界银行5.国际货币基金组织6. 中华人民共和国商务部7. 中国国际贸易促进委员会8. 中华人民共和国海关总署9. 国家质量监督检验检疫总局Ⅱ.(F)(T)(T)(F)(F)Ⅱ. .(F)(F)(T)(F)(T)Ⅲ. ( 4 ) A. Gree air conditioner( 6 ) B. Dengcun Green Tea( 3 ) C. soy bean( 2 ) D. mineral ore ( 5 ) E. paintings( 7 ) F. construction equipment( 8 ) G. medicine( 1 ) H. T-shirt Ⅳ. 1.AC2009 is our newly developed product, it is of superior quality, fashionable design and reasonable price. 2. 500 metric tons is the biggest amount we can supply at present. 3. We have received the sample which you sent to us last Friday and we are satisfied with the sample quality. 4. If the quality of the first consignment is satisfactory,we will place a repeat order in large quantity. 5. The landed quantity instead of the shipping quantity shall govern.Ⅱ. 1.用铁桶装,每桶净重190公斤。
跨境电子商务英语Unit 5

Main Idea
First, there are some best practices to consider to respond to customers’ positive feedback. _ex_p_re_s_s _gr_a_tit_u_de__, offer additional products or services, and __se_iz_e_th_e_o_p_po_r_tu_n_ity_. Second, you can respond to neutral feedback by asking for more information, __e_xp_r_es_s_cu_r_io_si_ty__ and _o_ff_e_r _ad_d_it_io_na_l_re_s_ou_r_ce_s_o_r _so_lu_ti_o_ns_. Third, when customers give negative feedback, you should remain calm, _e_x_p_re_ss_c_o_nc_e_rn__, restate the problem and __o_ff_er_s_ol_u_tio_n_s__.
Analysis: 此句中who loves your product enough to sing its praises是一个定语从
句,修饰前面的先行词a customer。
Difficult Lang口的顾客(对公司来说)是一笔宝贵的财
Exercises- Vocabulary and Structure
II.Choose the best choice to complete each of the following sentences.
国际商务英语课后答案

Unit 1 GlobalizationPart I Business V ocabularyDirections: There are 20 incomplete sentences in this part. For each sentence there are four choices marked A, B, C and D. Choose the ONE that best completes the sentence. Then mark the corresponding letter on the Answer Sheet with a single line through the center. This part totals 20 points, one point for each sentence.1 There are too many examples in aviation and other _____ B _____ of what has happened to companies that have tried to do that.A sectionsB sectorsC segmentsD components2 It would not _______ A ________ earlier mistakes such as attempting to enter the train or boat-building business.A repeatB makeC recognizeD produce3 He is impressed, he says, by the way in which oil companies have ____ D _____ from losing national images.A obtainedB gotC reachedD benefited4 Royal Dutch/Shell is another group which manages to ______D_________ itself asa local company in which it operates.A displayB exhibitC showD present5 When the Japanese tyre group Bridgestone entered the US market, it made an _________ C _______, buying the local production base of Firestone.A saleB purchaseC acquisitionD overpayment6 If a company wishes to enter the Chinese market, it usually looks for a local ________ D ________ who will cooperate in setting up a joint venture.A manB talentC managerD partner7 If you’re ______ C ______ don’t go to Oslo – it’s Europe’s most expensive city.A hardB hardyC hard upD hard down8 A survey has _______A_________ with some interesting information about the cost of living in our major cities.A come upB show upC put upD live up9 Meals at restaurants cost a _________ C ________ and drinks are very pricey.A expenseB priceC fortuneD fate10 Being kept waiting, being connected to voice mail or being passed on to someoneelse are all common ________ D _______.A flashesB firesC firecrackersD flashpoints11 Reasons for this are ________ B _________, according to Reed.A three piecesB threefoldC threeD triple12 Increasing numbers of transactions take place entirely by phone, from ___ D ____insurance to paying bills.A doingB sellingC buyingD arranging13 As companies move towards ‘remote working’, the need for the right tone of voice_______ A _______ to every level of the organization.A extendsB stretchesC expandsD attaches14 However, globalization has brought problems in the compan y’s overseas plants,and this is having a bad ________ A _______ on its share prices.A effectB influenceC affectD consequence15 A journalist from the Eastern Economist Review suggested recently that thecompany could become the _______ B _______ of a takeover if it didn’t sort out its problems soon.A aimB targetC objectiveD purpose16 Although this helps to lower costs, the materials are often of poor quality. This hasresulted in _______ C _______ orders.A placedB placingC cancelledD canceling17 Recently, a German distributor refused a D of 50,000 blouses.A dealB transactionC cargoD consignment18 When customers want last-minute changes to clothing, the plants cannot meetcustomers’ tight _______ D ______.A timesB periodsC datesD deadlines19 Its latest _______ B ______ were described by a famous fashion expert as ‘boring,behind the times and with no appeal to a fashion-conscious buyer’.A seriesB collectionsC sequencesD present20 Factory workers complain about their wages. They are often expected to work_______ C ________ without extra pay.A overB timeC overtimeD timelyPart II Phrase TranslationDirections: Directions: There are 20 Chinese phrases in this part. You are required to translate them into English and write down your translation on the Answer Sheet. This part totals 20 points, one point for each phrase.1 资本外逃fight of capita2 福利welfare beneifts3 相互让步give-and-take4 国家形象national image5 航空航天公司aerospace company6 全球化公司global company7 就业问题employment problems8 生活水准living standard9 跨文化问题cross-cultural problem10 合资企业joint venture11 本地合伙人local partner12 许可协议licensing agreement13 通货膨胀率inflation rate14 市场调研market research15 远程办公remote working16 全球会议global conference17 股票价格share price18 顾客需求customers’ needs19 低价战略low-pricing strategy20 员工流动率staff turnoverPart III Sentence TranslationDirections: There are 10 sentences in this part. You are required to translate them into Chinese and write down your translation on the Answer Sheet. This part totals 20 points, two points for each sentence.1.There are too many examples in aviation and other sectors of what has happenedto companies that have tried to do that.在航空业和其他行业中想要原地踏步而以失败告终的例子比比皆是2.People are much more likely to express anger over the phone, rather than inwriting or face to face.和书信及面对面交流比起来,人民更容易在电话上发火。
商务英语阅读 Unit 5 Business Elite

Careful Reading
Read the passage again then answer the following questions. 1.Why did Dell take charge again at the company he founded? 2.What is a commodity of customization model. 3. How does Mr Dell explain his firm's sudden loss of poise? 4.Why do many analysts worry that Dell will not be able to get its costs under control?
Fast Reading
Read the passage quickly then decide the following statements are true or false. 1. Ann Moore graduated from Harvard University in 1978. F 2. Ann Moore moved to People in 1991, and helped make it one of the most profitable magazines in the world. T 3. At some of her magazines, such as Time, advertising revenues are down by around 40% compared with this time last year, according to Media Industry Newsletter. F
新编剑桥商务英语unit 5

We offer a (7)______ combination of commercial experience, specialist art knowledge and high quality service and support. Whatever the size of the project our (8)______ is for all our clients to be 100% satisfied with the end result. Over 75% of our work comes from (9)______ business or referrals. We work alongside professional artists who create art of the highest artistic and technical quality, and (10)_____ our staff have different areas of specialist art knowledge and expertise. We hope that you will (11)______ an appointment to visit us, look round the galleries, use the visual reference databases, and discuss your particular art (12)______ with us. 7. A. original 8. A. scope 9. A. new 10. A. few 11. A. make 12. A. insure B. mix B. aim B. rental B. all B. do C. brand C. outcome C. reply C. more C. have D, unique D. line D. repeat D. any D. attend
《高级商务英语写作》参考答案

Advanced Business English WritingSuggested Answers to Task-based ExercisesChapter One1. Information control1). The recommendations should be placed after the conclusions.2). Point 3d should not have been included.Language control1). The style of the sentence,I’ve been asked to… in the Terms of Reference is far too personal.2). In 4b the word must creates a hard tone that is inappropriate for addressing the vice-president of personnel.Presentation techniques1). Conclusions should not be indented in section 5.2). There is inconsistency in bracketing or not bracketing the letters.4. Certain changes should be made to the letter:1) Catherine Porter could address Audrey Maxwell as “Dear Mrs Maxwell”, rather than “Dear Madam”.2) She could use “I” rather than “we”. “We” is a way of hiding behind your company, avoiding responsibility. You should only use it if you really mean the company as a whole.3) She could replace formal expressions like “We acknowledge receipt”with more informal ones.4) She could use the active rather than the passive voice. “I have credited youraccount” rather than “Your account has been credited”. The first sounds friendlier, the second is very impersonal.5) She could be more apologetic about the company’s error. Nothing is more annoying that receiving a letter in which the company admits to having made a mistake but does not bother to apologize.6) She could be more tactful in turning down Mrs Maxwell’s request for compensation. There is no reason not to be firm if the situation calls for it, but you can be firm and friendly.5.To: Forest Guard Corp.Attention: Ms.Wang, Marketing ManagerFax No.: 26435783From: Xiang Yan, Designing Dept.Date: 16 June, 2009Subject: Printing Business CardsPages: ThisDear Ms. Wang,6.From ************************Date 25:7:03 16:06:29To *********************Subject Petty Cash VouchersJohnSome of the staff from your department are still bringing their petty cash vouchers to me. However taken over by Martin in Accounts last month.Please inform your staff that they should deal with Martin in future.Thanks for your help John.Chapter Two2.①e ②c ③a ④b ⑤d ⑥f6. This is an amended version of the previous letter. The staff should feel some sympathy with the company’s situation from the wording of this second attempt. They may feel peeved about the small increase, but they will probably also feel grateful that they still have a job.Chapter Three1.a)Stephen is writing to inform his manager of his resignation. The word resignationin the subject heading “My resignation”and in the first paragraph, “I am writing to inform you of my intention to resign from G & S Holdings.”b)He used polite phrases for the following reasons:●He wants to break the news as gently as possible, to avoid annoying the manager.Staff resignations cause trouble for a manager, as the manager then has to recruit another member of staff, which is a time-consuming, expensive and troublesome process.●He's writing to the Regional Manager, who has a higher status in the company.●He may want a good reference letter.●He may want Katherine Chu to be a referee for him in future.The polite phrases are:●“I have appreciated very much my four years...”●“I have gained valuable experience working within an efficient and professionalteam environment. In particular, I have appreciated your personal guidance...”●“Once again, thank you for your support.”c)“I would like to leave, if possible,..” This is tentative becase it uses a conditionalsentence (conditional sentences use “If” and have a comma in the middle).“I hope that this suggested arrangement is acceptable to the company”. This is tentative because of the word “h ope”.2.a)Hugo wants to present the information logically: what caused the memo, theinvestigation and finally the request for action.(Note: He has cleverly 'hidden' the fact that non-smokers only have a majority of 1 in the middle of the text, emphasizing the request for action and the fact that the memo comes from the Staff Liaison Committee. He is attempting to influence Sandra to implement the request, even though many people voted against it.)b) Bold headings are clearer: the different parts are separated and summarized.3.To: Ovations Management TeamFrom: Daniel Bush, managerDate: June 3, 2003Subject: Welcoming John SmithI am pleased to announce that John Smith has agreed to join the Ovations Management Team as a senior vice president reporting to me. John joins us as we explore additional strategies relating to our Evercare business, including end-of-life care and the comprehensive health services that are needed to assist terminally ill individuals and their families.We are very fortunate to have John’s leadership as we expand our scope for growth. John has demonstrated strong leadership in creating and implementing business strategies, medical practice management and new business development. He has been with UnitedHealthcarenew provider networks within UHN. Prior to joining UnitedHealthcare, John worked in Colorado and Tennessee with4.MEMOTo:Katherine Chu, Regional ManagerFrom:Stephen Yu, SalesDate:28 April 2012Subject:Notification of My ResignationI am writing to inform you of my intention to resign from G & S Holdings.I have appreciated very much my four years working for the company. The training has been excellent and I have gained valuable experience working within an efficient and professional team environment. In particular, I have appreciated your personal guidance during these first years of my career.I feel now that it is time to further develop my knowledge and skills base in a different environment.I would like to leave, if possible, in a month's time on Saturday, 1 June. This will allow me to complete my current workload. I hope that this suggested arrangement is acceptable to the company.5.(a)The subsidiary’s financial statements showed worrying trends in its business. Ananalysis of the movements in the sales and costs figures is to be prepared by 18 October 2009.Action: Lindsay Yeong (b)The price of coffee has increased and this has made it necessary to raise the priceof a cup of coffee from $15 to $20 from 10 May 2010.(c)The proposed timetable for the interim and final audit is attached to these minutes.It may be difficult to meet the deadline for the final audit because the chief accountant (Vivien Yeung) is on holiday for the first week. This will be looked at in more detail by 11 April 2009.Action: Ben Suen 6.Minutes of 10th meeting of the Hall Extension Committee held on Tuesday, 11 January 2008, 7pm, Ramsgate Library.Present: Colin Bates (chairman)Mary Chin (treasurer)Andrew WongNicholas LongSimon Lee (Council)Bob Black (Red Cross)Ann Cheung (PricewaterhouseCoopers Senior Associate)Apologies were received from Alan Suen and Susan Wan.Minutes of lat meeting1.Item 4 of the minutes of the last meeting was amended to read “subject to approval atthe AGM”, after the words “the committee agreed”. The minutes were signed by the chairman on behalf of the meeting.Matters arisingOpening ceremony2.The Chief Executive has refused the invitation to open the hall extension as he is onholiday. The Chief Executive suggested Anson Chan as a replacement for him. Mary Chin will contact her.Action: Mary Chin Treasurer’s report3.The treasurer’s report (attached) was discussed. It was agreed that a provision of HK$130,000 should be made for the damage to the Director’s car, in accordance with the solicitor’s letter.Publicity4.The Apple Daily are to be invited to do an article on the Hall to attract local interest.Action: Andrew WongCheese and wine party5. A cheese and wine party for the committee is being held on 3 February, 7pm at theTaverner’s Arms. A list of attendees is to be prepared.Action: Mary ChinDate of next meeting6.The next meeting will be held on Wednesday, 8 March 2008, 8pm in the CommitteeRoom, Ramsgate Library.Chairman11January 2008Chapter Four1.2.3 4.5.Chapter Five 1.IntroductionThe aim of this proposal is to examine how we could enhance our companysituation and the disadvantages of the improvements recommended.Description of the bad publicityUnfortunately, a whistle-blower recently provided the local newspaper with information about the production of our newest product. They accused our organization of using chemical ingredients which could damage the health of clients.Presented problemsNow we have to face the problem that we could lose the trust of our customers.Consequently, we could have a sharp decrease in sales and profits.2.To: Mr. Carter, Managing DirectorFrom: John Michael, Head of the Administrative DepartmentDate: Feb.23, 2011The aim of this proposal is to summarize the strengths and weaknesses of the current website, and recommend new services and information to be provided through the website.Strengths:Our website can streamline business processes to improve operating efficiencies. Based on information provided by current website, we can analyze past customer behavior to anticipate customersWe now have greater ability to offer goods and services to the consumer over the Web. We can present goods more effectively, take orders and 3.To: The Managing DirectorThe proposal is for the possibility of producing a promotional brochure to publicize the company abroad.With quick globalization in the new IT age we have to make known our company in the international market.The following contents are recommended for the brochure.brief introduction of the company historyrange of existing and possible new productswebsite addresslist of our clients and business associates4.IntroductionThis proposal aims at showing why employee loyalty has deteriorated and suggesting ways of improving the current situation.Current situationA survey among the employees has shown the low employee loyalty.Unsatisfactory salaries and not enough fringe benefits are some of the real reasons for this problem. It is generally felt that the company competitors offer higher levels of remuneration.There appears to be a lack of information and resources needed for employees to do a good job. They also lack the necessary skills to meet the requirements of the job.Measures5.IntroductionThis proposal aims at preparing a detailed program of activities for a group of business people from the foreign trade delegation who will visit our company next month.FindingsAfter serious consideration, I have arranged a series of activities for them. Firstly, I will show them around our company, especially some main departments, to show our corporate culture to them. Meanwhile, I would introduce our companyfor the guests. Secondly, some business lectures would be carried out for the purpose of better communication between two sides. These lectures are given by business experts who are invited honorably. I am sure this will have a significant influence on the cooperation in the future.Recommendations and ConclusionsChapter Six1.2.3.4.5.建立于1998年的艾伦鞋业有限公司是一家专门从事运动鞋类生产和销售的公司,涉及诸如耐克、艾迪达斯、彪马、锐步等多个品牌。
剑桥商务英语Unit 5

Unit 5 (a) Facts and figuresI. Teaching Objectives:i. To enable Ss to describe trendsii. To practise reading for specific informationiii. To review adjectives and adverbsII. Materials needed: NoneIII. Teaching Process:i. Unit overview·An annual reportReading: Ss read extracts from the Millennium Annual Report and answer “Right, Wrong, Doesn’t say” comprehension questions.Speaking: Ss work in pairs and tell their partner what an annual report will contain.·Describing graphs:Reading: Ss match sentences abput Millennium with information in graph ang bar chart form.V ocabulary: Ss complete word families: infinitive and past simple verb forms and nouns.Language focus: Ss review adjectives and adverbs describing degrees of change.V ocabulary: Ss complete gaps in two short texts about Millennium’s performance. Ss focus on prepositions used to describe change.Speaking: Ss work in pairs and take turns to describe a graph or draw their partner’s graph. (Activity Sheets on pages 125 and 129)·Self-studyV ocabulary: Matching verbs and diagrams (verbs of movement) .Language focus: Gap-fill exercise (prepositions) .V ocabulary: Matcing exercises (compound nouns) .Exam practice: Matching visuals with sentences.ii. Detailed study of this unitStep 1 An annual reportWarmer:T introduces the idea of the annual report and elicits from Ss who the report is written for (shareholders) , why (to inform shareholders of the financial situation—and hence to reassure /attract) and what type of information it contains (company activities and financial information such as the balance sheetand profit and loss account) . T asks Ss to find something is satisfactory for the company (e. g. further steady growth in Britain) , which is disappointing for the company (e. g. the effect of the strong pound on growth in Europe) , which is a challenge for the company (e. g. changes in distribution) .Ex. 1 ReadingSs read the text for specific information and answer the ‘Right,Wrong, Doesn’t say’ questions. T points out Ss should refer to both the text andthe visual information.V ocabulary:lennium 千禧年st year saw both the conti nued development …Saw: (时代等以…为特点, 历经…)3.top brand , top selling brand (畅销品牌)4.interactive multimedia (多媒体)5.pan—European (全欧洲的)6.account for (占…)7.independent (独立分销商)8.wholesalers (批发商)9.buying power (购买力)Ex. 2 SpeakingT may wish to prompt Ss by asking them to consider such things as positive and negative results, the company’s most successful activities, changes and major developments over the year.Useful expression:1.in general 总的来说2.the demand for 对…的需求3.to show steady increase/growth in 表现出稳步增长的势头4.to turn round a long-term fall in sales 扭转了销售长期下降的局面5.There is a price fall in… 出现了…的价格下降的情况6.changes in distribution 销售方式的变化7.developing a range of multimedia educational software 开发多媒体教育系列软件Step 2 Describing graphsT ask Ss to look through the Chairman’s statement on page 33 and underline any language connected with rising and failing. Rising verbs: rise, increase; nouns:rise, growth; falling verbs: reduce. T asks Ss if they can add any more.Ex. 1 ReadingT introduces the activity by telling Ss that the graph and bar chart provide further details about Millennium’s performance. Ss need to look at each sentence and first decide which diagram it refers to (the graph shows sales by region and the bar chart shows sales by product range) . Ss can then look to see which specific line or bar corresponds to each sentence. T ensure Ss understand recover(恢复) , level off(达到平衡稳定) , improve, peak.Ex. 2 V ocabularySs compare their answers in pairs before general feedback. T give Ss some hints on describing graphs.Understanding and Interpreting Graphic InformationTypes of Graph: Line Graph, Bar Graph A, Bar Graph B, Pie Graph, 3-D Pie Graph, Scatter ChartCommon Expressions:1.描述上升趋势的用语: upward trend, move upward, reach amount to,attain, growth, rise, upturn, upsurge, zenith,peak2. 描述下降趋势的用语: downward trend, move downward, decline,decrease, dwindle, fall, drop, go down, slump,plummet, collapse, slide, slip3. 描述趋平趋势的用语: level off, reach a plateau, remain constant, stand at4. 描述上升和下降程度的用语: steeply, dramatically, considerably, agreat deal, very much, rather, somewhat,a bit, a little, slightly5. 描述曲线走向的用语: fluctuate wildly, reach a peak, remain constant,rise sharply, recover6. 各种线条和轴的名称: solid line, dotted line, broke line, vertical axis,horizontal axis7. 展示图表的几个要点: 1) Always give title , 2) Always state units, 3) Several lines can be compared at once, 4) Dependent variable on y axis, 5) Always has horizontal and vertical crossing at right angles, 6) Fixed variable nearly always on x axisEx. 3 GrammarT directs Ss to look back at the Chairman’s Statement in the Annual Report to findthree examples of adjectives and three of adverbs, e. g. Adjectives: steady growth, sharp rise, competitive prices; Adverbs: rose sharply, show clearly, increasingly dominant.T draws Ss’attention to increasingly dominant as an example of an adverb describing an adjectivve. Ss then complete the Don’t forget section.Ex. 4 GrammarSs fill the gaps in the descriptions of Millennium’s net sales and net income.Ex. 5 GrammarSs underline the prepositions in Ex. 4. T draws Ss’attention to the use of the prepositions before Ss complete the sentences.* at to describe static situations* verb+by+change* noun+of+change* in to describe the area affected by change / time periodEx. 6 SpeakingWork in pairs. Student A: Look at the Activity sheets on pages 125-126. Student B: Look at the Activity sheets on pages 129-130. T ensures Ss do not show their graph to their partner. T rounds off the activity by obtaining one finalversion of each graph description from across the whole grooup. Step 3 Self - studyT helps Ss finish exercises in Self - studyExpressions in Ex. 3:* retail chain 零售连锁* Product launch 向市场投放产品* Net income 纯收入* Annual report 年度报告Unit 5 (b) PerformanceI. Teaching Objectives:i. To enable Ss to talk about company performanceii. To practise listening for gist and specific informationiii. To reviewthe present perfect and past simpleiv. To practise talking about reasons and consequencesII. Materials needed: Cassette – Pass Cambridge BEC PreliminaryIII. Teaching Process:i. Unit overview·Measuring performanceListening 1: Ss listen to a presentation about a privatised company and complete a bar chart and a graph. Ss then listen again andanswer comprehension questions.Laguage focus: Ss find examples of various uses of the present perfect and past simple tenses in the tapescript and describe thr use ofthese two tenses. Ss match sentence halves to makesentences in the present perfect or past simple.Speaking: Ss do a Find someone who … exercise, asking questions about previous experiences.·Explaining results:Listening 2: Ss listen to questions asked after the presentation and complete notes about the rail company. Ss then listen and completemultile-choice comprehension questions.Language focus: Ss review language for giving reasons and statingconsequences.Speaking: Ss ask for and give reasonns for changes in their company.·Self-studyV ocabulary: Jumbled phrases (presentation phrases) .Language focus: Gap-fill presentation (present perfect / past simple) .Exam practice: Matching visuals with sentences.ii. Detailed study of this unitBackground:Great Eastern Railways was bought by FirstGroup as part of the privatisationprocess of UK railways. The company has now changed its name to First Great eastern. However, on the audio cd it is referred to as Great Eastern.英国1994年开始对铁路系统实行私有化, 并实行网运分离运作。
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Unit 5 EmploymentPart I Business V ocabularyDirections:There are 10 incomplete sentences in this part. For each sentence there are four choices marked A, B, C and D. Choose the ONE that best completes the sentence. Then mark the corresponding letter on the Answer Sheet with a single line through the center. This part totals 20 points, two points for each sentence.1 Intelligence levels decline _____B_______, but change little over their working life.A honestlyB modestlyC rarelyD sharply2 Most people like to think that personality can change, particularly the more _______C_________ features such as anxiety, low esteem, impulsiveness or a lack of emotional warmth.A positiveB activeC negativeD passive3 People can be groomed for a job. Just as politicians are carefully _____B_________ through dress, hairstyle and speech specialists, so people can be sent on training courses, diplomas or experimental weekends.A repackedB repackagedC refinedD reset4 However, his employer told him that he must not come to work in a collar and tie to dive his 17-tonne lorry. If he did so, he faced the A .A sackB bagC packD package5 They wanted him to _______D_______ the company’s new image of casual clothing such as T-shirts or sweat shirts.A agree toB comply toC follow toD conform to6 His employer, Mr Yamago, believed that behavior like Mr Nishiura’s _______C_________ company discipline and corrupted morale.A undertookB underlinedC underminedD damaged7 When you enter a company, you_____B_______ your human rights.A sign onB sign awayC sign forD sign in8 Mr Nishiura is going to sue his employer for unfair _____C___________.A employmentB unemploymentC dismissalD job title9 There are always several fitness instructors _______A__________ to advise people and provide them with personalized fitness programmes.A on handB in handC by handD hand in hand10 The clubs aim to _______B_________ people of all ages and income groups.A attract toB appeal toC conform toD respond to11 The carrying vessel departed from Shanghai on February 28 and is _____D____in San Francisco on March 12.A because ofB becauseC due toD due12 We are pleased to advise you that the 500 dozen blouses under the above order_____B____ loaded onto the M.V. “Evergreen” on March 28,A areB wereC isD was13 We are now enclosing our commercial invoices in triplicate ____C______US$12,000.A ofB atC forD by14 This sum is payable by irrevocable letter of credit confirmed _____B_____ anAmerican bank.A inB withC underD on15 If you have any queries, please ______D_______ us.A contact withB to contact withC to contactD contact16Since the transaction is made _____C____ CIF basis, you are to ship the goods.A atB byC onD in17 In our letter of May 5, we made ____D____ clear that shipment is to be effected inJune.A youB themC thatD it18 Please make every effort to get the goods ____C_____ immediately.A to dispatchB dispatchingC dispatchedD dispatch19 We have shipped your order on board M/V, which sails _B__ your port tomorrow.A atB forC toD from20 After inspection, we found five cartons ______A________.A damagedB to damageC damagingD damagePart II Phrase TranslationDirections:Directions: There are 20 Chinese phrases in this part. You are required totranslate them into English and write down your translation on the Answer Sheet. This part totals 20 points, one point for each phrase.1星座 astrological sign2家庭背景 family background3婚姻状况 marital status4血型 blood type5缺勤记录 absentee record6智力水平 intelligence level7新闻发言人 press officer8新闻发布 press release9年度报告 annual report10公司宣传资料 company literature11着装要求 dress code12营销部 marketing department13人权 human rights14不公平解雇 unfair dismissal15年终奖金 end-of-year bonus16员工流失率 staff turnover17社交活动 social activity18以客户为中心的文化 customer-oriented culture19业绩记录 track record20商机 business opportunityPart III Sentence TranslationDirections: There are 10 sentences in this part. You are required to translate them into Chinese and write down your translation on the Answer Sheet. This part totals 20 points, two points for each sentence.1. Most people like to think that personality can change,particularly the more negative features such as anxiety, low esteem, impulsiveness or a lack of emotional warmth.大多数人认为性格是可以改变的,特别是像焦虑,缺乏自尊,冲动或感情上缺乏温暖这样更负面的特征。
2. Choosing the wrong candidate may leave anorganization paying for years to come.选择了错误的员工会使一个组织在今后的几年里付出代价。
3. Few companies will have escaped all of the followingfailures: people who panic at the first sign of stress; those with long, impressive qualifications who seem incapable of learning.很少有公司能避免所有下列失败:一见到压力就惊慌失措;拥有一大串耀眼证书却好像没有学习能力的人。