商务电话礼仪英语作文

商务电话礼仪英语作文商务电话礼仪英语作文（通用21篇）商务电话礼仪英语作文篇1The telephone is an amazingly useful machine, and very easy to use, but believe it or not, people don't always use them effectively. Because we're busy and focused on ourselves, we often use our phones in a manner that's helpful for us, but not necessarily for everyone else.Hopefully you know a few of the basics, such as keeping your phone volume low, or on vibrate, resisting the urge to use them during meetings or training sessions, and of course, refraining from personal texting while at work. For personal texting, it's best to give yourself one or two times per day. You'll step away from your work, say, outside, or in a cafeteria, and then engage your personal texts.Those are obviously important, but what I really want you to think about is how you interact and respect the person with whom you're speaking. And that begins before you even pick up the phone. When you hear the ring, grab a pad of paper and pen, so you can be ready to take needed notes without causing a delay while you look around your desk. Before saying "hello," I want you to smile, and choose to be positive. How you feel will be sensed by the person on the other end of the phone, so smile and make a positive impression.Right after you say "hello," be sure you've turned away from your computer towards the area of your office least likely to be distracting. No multitasking of any kind allowed—in fact, just looking at your pad of paper and pen is a really good idea, because it encourages cognitive focus. Next, if the call isn'tfor you, but is for someone else in the department or company, don't say wrong number; don't say they did anything wrong at all. Instead, help them. Connect them to the person, or at least share relevant contact information.Finally, during the call, remember to never interrupt the person. Interrupting tends to be viewed by everyone as a sign of disrespect. If you're very busy and facing a huge deadline, you can shape the call when it's your turn to speak,for example, by telling them you need to get back to them, but then, do suggest a specific time. Of course, if you're honestly not able to talk, you probably shouldn't have answered the call, unless it's your boss, or a person you're expecting an important call from.The telephone is your friend, but if you don't use it correctly, it won't necessarily make you look friendly. Remember the tips above, and you'll connect successfully by building only positive impressions.商务电话礼仪英语作文篇2Personal privacy, is not willing to open, no stranger to inquire about the secret, personal or private things.In international social life, people generally pay respect individual privacy, and respect the privacy, as if a person in interpersonal skills have upbringing, respect and understanding can be an important sign of object interaction.In international social life, how many, the personal income has been foreigners as their faces, is taboo others directly or indirectly. Remove wages, those who reflect personal economic conditions, such as tax amount, problems and bank deposit, the stock returns and housing area, car models, resorts, apparel brands, entertainment, etc, and personal income because,do not fit.In general, the actual age abroad as "core", and "confidential for old" words taboo. The love of friends and relatives, junior, marriage and family life. In some countries, with straight talk about this problem, is likely to be regarded as boring, even to think is "sexual harassment". When chatting, generally dislike others for their own health concern.Foreigners are put his own private residence as a private domain. They do not like the telephone number, residential address personal private information disclosure as pure ".We ask for others, such as "is where people", "what school", "what did before, that is normal. Yet these contents as foreigners ", "commercial secrets of the object against ask communication freely, without ever find each other" hukou ".商务电话礼仪英语作文篇3Good manners are very important in the communication of daily life.Everyone likes a person with good manners.But what are good manners?How does one know what should do and what should not do when trying to be a good - mannered person?Well,here are some common examples.A person with good manners never laughs at a people in trouble.Instead,he (she) always tries to consult or offer help to the person.When he (she) takes a bus and sees an old man or a sick man,he (she) always gives his (her) seat to him.He doesn't interrupt other people when they are talking.He uses a handkerchief when he sneezes or coughs.He does not spite in public places.Ideas of what are good manners are not always the same in different regions.For example,people in Western countries usually kiss each other toshow their greetings,whereas in China,kissing in public is something of unusual and sometimes be regarded as impolite to somebody else.So it is important to know what is regarded as polite and impolite before you go to a region.But remember that it is always right to be kind and helpful to others.商务电话礼仪英语作文篇4Manners are important to happy relations among people. No one likes a person with bad manners. Good manners mean good behaviors in social communication. A person with good manners is always agreeable companion, because he is always thinking of others and respects others.A person with good manners never laughs at people when they are in trouble. Instead，he tries to offer help. when he asks for something，he says “please” and when he receives something，he always says “thanks”. He does not interrupt other people when they are talking. if he has to interrupt someone who is talking he need to say “ If you don't mind, may I say one word here?” or “ May I interrupt you a moment?” h e does not talk loudly or laugh loudly in public. when he sneezes or spits，he uses a handkerchief.Good manners are necessary because one is judged by his manners. One’s manners not only show what kind of education he has received and what his social position is, but they also tend to show what his nature is.商务电话礼仪英语作文篇5Business etiquette is made up of significantly more important things than knowing which fork to use at lunch with a client. Unfortunately, in the perception of others, the devil is inthe details. People may feel that if you can't be trusted not to embarrass yourself in business and social situations, you may lack the self-control necessary to be good at what you do. Etiquette is about presenting yourself with the kind of polish that shows you can be taken seriously. Etiquette is also about being comfortable around people (and making them comfortable around you!)People are a key factor in your own and your business' success. Many potentially worthwhile and profitable alliances have been lost because of an unintentional breach of manners.Dan McLeod, president of Positive Management Leadership Programs, a union avoidance company, says, "Show me a boss who treats his or her employees abrasively, and I'll show you an environment ripe for labor problems and obviously poor customers relations. Disrespectful and discourteous treatment of employees is passed along from the top."The SolutionMost behavior that is perceived as disrespectful, discourteous or abrasive is unintentional, and could have been avoided by practicing good manners or etiquette. We've always found that most negative experiences with someone were unintentional and easily repaired by keeping an open mind and maintaining open, honest communication. Basic knowledge and practice of etiquette is a valuable advantage, because in a lot of situations, a second chance may not be possible or practical.There are many written and unwritten rules and guidelines for etiquette, and it certainly behooves a business person to learn them. The caveat is that there is no possible way to know all of them!These guidelines have some difficult-to-navigate nuances,depending on the company, the local culture, and the requirements of the situation. Possibilities to commit a faux pas are limitless, and chances are, sooner or later, you'll make a mistake. But you can minimize them, recover quickly, and avoid causing a bad impression by being generally considerate and attentive to the concerns of others, and by adhering to the basic rules of etiquette. When in doubt, stick to the basics.The BasicsThe most important thing to remember is to be courteous and thoughtful to the people around you, regardless of the situation. Consider other people's feelings, stick to your convictions as diplomatically as possible. Address conflict as situation-related, rather than person-related. Apologize when you step on toes. You can't go too far wrong if you stick with the basics you learned in Kindergarten. (Not that those basics are easy to remember when you're in a hard-nosed business meeting!)This sounds simplistic, but the qualities we admire most when we see them in people in leadership positions, those are the very traits we work so hard to engender in our children. If you always behave so that you would not mind your spouse, kids, or grandparents watching you, you're probably doing fine. Avoid raising your voice (surprisingly, it can be much more effective at getting attention when lower it!) using harsh or derogatory language toward anyone (present or absent), or interrupting. You may not get as much "airtime" in meetings at first, but what you do say will be much more effective because it carries the weight of credibility and respectability.The following are guidelines and tips that we've found helpful for dealing with people in general, in work environments,and in social situations.It's About PeopleTalk and visit with people. Don't differentiate by position or standing within the company. Secretaries and janitorial staff actually have tremendous power to help or hinder your career. Next time you need a document prepared or a conference room arranged for a presentation, watch how many people are involved with that process (you'll probably be surprised!) and make it a point to meet them and show your appreciation.Make it a point to arrive ten or fifteen minutes early and visit with people that work near you. When you're visiting another site, linger over a cup of coffee and introduce yourself to people nearby. If you arrive early for a meeting, introduce yourself to the other participants. At social occasions, use the circumstances of the event itself as an icebreaker. After introducing yourself, ask how they know the host or how they like the crab dip. Talk a little about yourself- your hobbies, kids, or pets; just enough to get people to open up about theirs and get to know you as a person.Keep notes on people. There are several "contact management" software applications that are designed for salespeople, but in business, nearly everyone is a salesperson in some capacity or another. They help you create a "people database" with names, addresses, phone numbers, birthdays, spouse and children's' names; whatever depth of information is appropriate for your situation.It's a good idea to remember what you can about people; and to be thoughtful. Send cards or letters for birthdays or congratulations of promotions or other events, send flowers for engagements, weddings or in condolence for the death of a loved one or family member. People will remember your kindness,probably much longer than you will!商务电话礼仪英语作文篇6The SolutionMost behavior that is perceived as disrespectful, discourteous or abrasive is unintentional, and could have been avoided by practicing good manners or etiquette. We've always found that most negative experiences with someone were unintentional and easily repaired by keeping an open mind and maintaining open, honest communication. Basic knowledge and practice of etiquette is a valuable advantage, because in a lot of situations, a second chance may not be possible or practical.There are many written and unwritten rules and guidelines for etiquette, and it certainly behooves a business person to learn them. The caveat is that there is no possible way to know all of them!These guidelines have some difficult-to-navigate nuances, depending on the company, the local culture, and the requirements of the situation. Possibilities to commit a faux pas are limitless, and chances are, sooner or later, you'll make a mistake. But you can minimize them, recover quickly, and avoid causing a bad impression by being generally considerate and attentive to the concerns of others, and by adhering to the basic rules of etiquette. When in doubt, stick to the basics.商务电话礼仪英语作文篇7Today, I learned from teacher's composition class that British parents started education children from the table, which inspired me a lot.I read it carefully and found that British parents were very careful to encourage their children to eat. This is nothing, but British children have been trying to eat since their first birthday.Want to know, when I was a child, want to eat a meal, but "sprung, ssi thousand coax coax the, I can only eat so a two, it was in the primary schools, or parents to feed me occasionally. I also know that the British parents let children around the age of five children to help do some chores, you can reach in the kitchen, they argue, such not only can reduce the burden of parents, but also the ability to exercise him child labor. Looking back at me, at the age of seven, I have not yet helped my parents do anything in the kitchen. Sometimes, I think of it. Originally wanted to put the tableware, mom and dad again afraid I fell, in a meal, another three four, please please please don't move, ssi called several times, should be several voice, only heart unwilling situation than to go out. Naturally, work before a meal is not done. After dinner, "clap your ass" and go!The more I look at it, the more I'm surprised, the little kids are so small that they can help my parents do something, but I'm so big that I haven't done anything for my parents. And, the British children, grew up learning dining etiquette, for example, have a guest to home for dinner, British children let guests to dinner, and then himself, but as for me, at ordinary times, have guests to dinner, I don't care "one", was a Wolf. They don't usually eat that way, and the guests seem to have to be more than the guests. It's a little guilty to think of itOriginally, he also let us accept some education. When I woke up, I suddenly realized that I must help my parents do something I can do, whether it be the table or the life. I can't be better than my younger child.商务电话礼仪英语作文篇8The telephone is an amazingly useful machine, and very easy to use, but believe it or not, people don't always use themeffectively. Because we're busy and focused on ourselves, we often use our phones in a manner that's helpful for us, but not necessarily for everyone else.Hopefully you know a few of the basics, such as keeping your phone volume low, or on vibrate, resisting the urge to use them during meetings or training sessions, and of course, refraining from personal texting while at work. For personal texting, it's best to give yourself one or two times per day. You'll step away from your work, say, outside, or in a cafeteria, and then engage your personal texts.Those are obviously important, but what I really want you to think about is how you interact and respect the person with whom you're speaking. And that begins before you even pick up the phone. When you hear the ring, grab a pad of paper and pen, so you can be ready to take needed notes without causing a delay while you look around your desk. Before saying "hello," I want you to smile, and choose to be positive. How you feel will be sensed by the person on the other end of the phone, so smile and make a positive impression.Finally, during the call, remember to never interrupt the person. Interrupting tends to be viewed by everyone as a sign of disrespect. If you're very busy and facing a huge deadline, you can shape the call when it's your turn to speak, for example, by telling them you need to get back to them, but then, do suggest a specific time. Of course, if you're honestly not able to talk, you probably shouldn't have answered the call, unless it's your boss, or a person you're expecting an important call from.商务电话礼仪英语作文篇9Table manners in China Different country have different table manners.The western country is different from easterncountry,such as China and France.In China,old people eat first.We aren’t supposed to talk aloud while we are eating.If you don’t want to eat next,you are supposed to say I’m full. And you aren’t supposed to eat fruit at once.Chinese eat food with chopsticks.It is rude if you point at someone with your chopsticks.All of them will be helpful to you.It can make you a polite person.So we must know more about the manners around the world.商务电话礼仪英语作文篇10The round table is popular. Because they can sit more people, and we can sit face to face, the head of the family identity and not long shaped the West on the table very clearly through his seat and identification. Guests should be invited to sit down and wait for the owner. The owner must be careful not to call the guests sitting in a seat near the table. This is a taboo.Will have to wait until all the people here can only be the beginning of any form of dining activities -- even if they have to wait for being late. Once you master home place, can do the prologue. During the meal, the owner must assume a proactive role -- urging guests enjoy eating and drinking is entirely reasonable.商务电话礼仪英语作文篇11As we all know,different countries have different table manners. T oday, I’d like to introduce something about Chinese table manners. It’s very necessary to learn table manners in China. In China, table manners are too much. For instance,you are not supposed to eat with knives and forks.Chinese usually use chopsticks instead. But we are not supposed to stick our chopsticks into our food. But we are supposed to pick up our bowl to eat. And we are supposed to let the old start eating first. And we are allowed to talk at the table.However, you can’t talk too loud and laugh too crazily. In fact, in China, table manners are not so serious . so , you don’t need to worry about them so much.商务电话礼仪英语作文篇12The most important thing is that you should arrive on time 2 not ate or too early. And you a better bring a small gift alike a book or some flowers you friends will be very happy. In China people eat food with chopsticks, sand you are not supposed to make a sound when you are outings. It‘s also very important to let the orders. eat first. And it’s invite to stick chopsticks in the bowl. There are many delicious food in Zhongshan such as fish, cake and spring row. 8. Wish you have a great time in Xingtai. 商务电话礼仪英语作文篇13Dear Marc, How are you? I am very happy that you want to learn about Chinese eating manners. Chopsticks should be used when eating, but you are not allowed to stick in the food and point at any others, because it is very rude. Please try to keep silence when eating, especially when your mouth is filled. You cal hold the bowl to eat, it is very convenient. When eating with friends and relatives, you must toast to those people who are older than you. In China, we also share the food in one meal. Welcome to China oneday, I would take you to feel it instantly. Your sincerely, Kai Liu商务电话礼仪英语作文篇14China has 5000 years history, People called China 'A country of polite'. Chinese people are always very friendly and kind, but what you should pay attention to is that Chinese people also has their own ways to get on with others. When you meet a Chinese, if you want to start a talking with him or her, you'd better ask like this;Have you eat your meal? But not like English people:What'sthe weather?' You can also shake hands with Chinese people when you first meet him. When you having a meal with Chinese people , the most important thing you should pay attention to is do not put the chopstickes into the bowl, because Chinese people don't think it's good. In China 8 and 6 are the most popular number, because they means earn money and lucky in China. China really has lots of polity cultures, They are waiting for you to find.商务电话礼仪英语作文篇15Related to the use of the napkin, everyone must wait after sit down, they can use. After the napkin is spread out, it should be laid flat on your lap. Don't put it in your collar, because the three year old girl may be very cute, but it will be a bit too bad for the thirteen year old.In addition, the main function of the napkin is to prevent food from dirty clothes, and wipe off the oil stains on the lips and hands. Please don't wipe your nose when you forget to bring tissue, because it is neither elegant nor sanitary.Some people may worry about the sanitation of the tableware, so it is very impolite to use the napkin to wipe the tableware, which can cause the embarrassment of the restaurant or the host. After you have finished eating, you should fold your napkin and put it on the table before you leave.In the order of the use of knives and forks in Western food, the principle is from outside to inside. First use the cutlery placed on the outermost side of the dinner plate, and use a knife and fork after each meal. After eating, the knife and fork sit side by side in the middle of the plate, and the waiter will take the initiative to take the plate away. Besides being used for cutting food, dishes are also used to move food, because it is impolite toturn plates on formal occasions.商务电话礼仪英语作文篇16China Dining Custom Table Manners The main difference between Chinese and western eating habits is that unlike the West, where everyone has their own plate of food, in China the dishes are placed on the table and everybody shares. If you are being treated by a Chinese host, be prepared for a ton of food.Chinese are very proud of their culture of cuisine and will do their best to show their hospitality. And sometimes the Chinese host use their chopsticks to put food in your bowl or plate. This is a sign of politeness. The appropriate thing to do would be to eat the whatever-it-is and say how yummy it is. If you feel uncomfortable with this, you can just say a polite thank you and leave the food there.商务电话礼仪英语作文篇17The Americans are much in love with food. This is part of being American too. Baseball is Americans' national pastime1, but what's a ball game without hot dogs, peanuts2 and Cracker Jacks (sweetened popcorn3)? Hollywood is America's symbol of glamour4 and excitement all over the world, but who would watch a movie in America without asking for an extra large bag of popcorn? And the astronauts took instant orange drink [Tang] with them.Americans love all kinds of food, Italian, Chinese, Mexican, Greek, French, Japanese and many others. The Americans are in fact“The UN of Food.”To get familiar with the American eating custom, one must know two things. First, one must know the sequence5 of service. There is something special in terms of the sequence, or order, ofdish service in America compared with ours. Here is the order:1. Aperitif6—a small cup of alcoholic drink to increase one's appetite7. The host or hostess will ask: “Do you like a cup of aperitif?”2. Hors d'oeuvre8—some tasty food offered in small quantities at the beginning of a meal.3. Appetizer —or called starter, it is a small serving of juice, fruit or seafood or something else, at the beginning of a meal, to stimulate9 people's appetite.4. Now the main course is under way:a) Soup—it is usually the first course in a dinner.b) Fish—it is usually served after the soup and before the entree10 in a formal meal.c) Entree—the third course of a meal, generally it is made up of a hot meat.d) Savory11—the last course in a formal meal, it is something pleasant to eat but with a salty rather than sweet taste.5. Dessert12 —sweet food served toward the end of a meal, usually it is a pudding, chocolate cake, or cheese and biscuits sometimes.6. Coffee—that's the last stage in a formal present-day European and American dinner. It's served either at table or in the living room.In a family treatment, the above-mentioned No 1-3 stage may be omitted13, though No 4 is the essential part. And the main course generally includes no more than 5 dishes of nutrient14 food. Ostentation15 is never under consideration.Another thing to mention is that serving oneself from one's own plate is popular in Europe and America, except for the soup and bread which is taken and enjoyed according to one's need.The second one we must know about the American eating custom is the taboos at table.(1) Don't circle your plate with your arm. If you do so, you will become the focus16 of the table. Everyone would wonder: “Is there anything wrong with the food?” This may give a false message that you don't like the food or something like that.(2) Don't push the plate back when finished. Leave it where it was. Do you mean to remind17 the hostess that you've just completed a labor?(3)Don't lean18 back and announce that “I'm through” or “I'm stuffed19.” Just put the fork and knife quietly across the plate, that's all.(4) Don't cut up everything before you start to eat. Cut only one or two bites20 at a time.(5) Never take huge mouthfuls of anything. Do you mean to show how hungry you are? Don't do that! Be gentlemanlike or ladylike.(6) Don't crook21 your finger when picking up a cup or glass. That looks too affected22, far from ladylike!(7) Never wear too much lipstick23 to the table. It may stain the napkins24 and look gaudy25 and embarrassing on the rims26 of the cup or glass.(8) It's never acceptable to reach across the table for anything(a serving dish, for example). If the item you want is not at hand, simply ask for the nearest person for help, like “Mrs. Smith, would you mind passing me the butter (or a dish)?”商务电话礼仪英语作文篇18Etiquette to society is what apparel is to the individual. Without apparel men would go in shameful nudity which would surely lead to the corruption of morals; and without etiquettesociety would be in a pitiable state and the necessary intercourse between its members would be interfered with by needless offences and troubles.If society were a train, the etiquette would be the rails along which only the train could rumble forth; if society were a state coach, the etiquette would be the wheels and axis, on which only the coach could roll forward. The lack of proprieties would make the most intimate friends turn to be the most decided enemies and the friendly or allied countries declare war against each other. We can find many examples in the history of mankind. Therefore I advise you to stand on ceremony before anyone else and to take pains not to do anything against etiquette lest you give offences or make enemies.商务电话礼仪英语作文篇19The Dragon Boat Festival, also called the Duanwu Festival, is celebrated on the fifth day of the fifth month according to the Chinese calendar. People always eat rice dumplings and watch dragon boat races to celebrate it. The festival is best known for its dragon-boat races, especially in the southern places where there are many rivers and lakes. It’s very popular. The rice dumpling is made of glutinous rice, meat and so on. You can eat different kinds of rice dumplings. They are very delicious. And Dragon Boat Festival is for Qu Yuan. He is an honest minister who is said to have committed by drowning himself in a river. Overall, the Dragon Boat Festival is very interesting! the Middle-Autumn Festival The Middle-Autumn Festival is one of the traditional Chinese festivals, it is often held in September or October. During the festival, family members get united and have moon cakes together. There are various kinds of moon cakes, such as bean paste, egg-yolk or meat. The shape of a moon cake is round as it。