外贸函电重点

外贸函电重点
外贸函电重点

All Risks 一切险

Free from Particular Average 平安险

With Particular Average 水渍险

Hook Damage 钩损险

Risk of Odour 串味险

Risk of Rust 锈损险

Sweating & Heating Risk 受潮受热险

Risk of Shortage 短量险

War Risk 战争险

Risk of Leakage 渗漏险

Pilferage & Theft 偷窃险

Loss or Damage Cause by Breakage of Packing 包装破裂险

Exercise

1. In particular we wish to know whether you can issue a special rate in return for the promise of regular monthly shipment.

2. As shipment is due to begin on 14th March, please let us have your quotation by return.

3. On what terms will you be glad to arrange an all risks policy for us?

4. The invoiced value of the consignment, including the freight and commission, is $2,500.

5. We are pleased to note that you are ready to insure with us a shipment of Chinese porcelain from Shanghai to Sydney by sea.

6. If you find our rate acceptable, please present the details of your shipment so that we may issue our policy accordingly.

7. The terms you quote for an open policy of 1,200 covering all risks will apply to our consignment on the routes named.

8. We thank you for your reply to our inquiry of April 29.

9. If you can kindly arrange to insure the same on our behalf against All Risks we shall be greatly obliged.

10. Under the ordinary circumstance, no loss or theft of such merchandise as mild steel is likely to occur during transportation.

Phrases:

accept a claim 同意索赔

admit a claim 同意索赔

entertain a claim 受理索赔

dismiss a claim 驳回索赔

reject a claim 拒绝索赔

relinquish a claim 撤回索赔

settle a claim 解决索赔

waive a claim 放弃索赔

withdraw a claim 撤回索赔

Exercise

1.The analysis of the 1st shipment is not satisfactory, __is certified by the China Commodity Bureau. (B)

A. when

B. which

C. as

D. that

2. Fifty cases of Green Tea you sent us were found to be badly damaged. This was apparently attributable to _____ packing. ( D )

A. outer

B. superior

C. domestic

D. faulty

3. We have to file a claim against you _____ US $ 15,000. ( D )

A. with the sum

B. equal to

C. for

D. to the amount of

4. As it __________ only a small quantity, we hope you will have no difficulty in settling this matter. ( B )

A. involved

B. involves

C. involving

D. involving

5. We have _________ the drums one by one and found that most of them are leaking. ( A )

A. examined

B. tested

C. rolled

D. traced

6. We would like to _____ this claim to arbitration. ( A )

A. submit

B. give

C. put

D. present

7. We are prepared to make you a reasonable compensation, but not the amount you claimed because we ____ why the loss should be 50% more than the actual value of the goods. ( A )

A. cannot see

B. are not certain

C. cannot find

D. know

8. After the inspection of the above shipment ,we found 5 cases ____. ( C )

A. missed

B. lost

C. missing

D. lose

9. If cargoes cannot be found within a few days, we will file our claim for the full ___ of them. ( A )

A. settlement

B. solution

C. solve

D. answer

10.We trust you will do your best to _____ this matter settled at once. ( C )

A. make

B. place

C. have

D. let

装货

A shipping advice usually contains the following points:

1. the date and number of Bill of Lading(B/L, 提单)

2. the date and number of the Contract

3. the names of commodities and their quality and value

4. the name of the carrying vessel

5. the name of the shipping port/loading port (装货港)

6. the estimated time of departure (EDT,预定起航日期)

7. the name of the destination port (目的港)

8. the estimated time of arrival (ETA,预定到港日期)

9. a list of the relevant shipping documents (货运单据)

10. thanks for patronage

Exercise

Dear Sirs,

We are on (改为in) receipt of your letter dated 20 May 2013, requesting earlier delivery of the goods on (改为under) your purchase contract No. 2554. We have contacted with (把with去掉) the shipping company and been told that there is no shipping space available on ships sail (改为sailing)from here to your port before 5 April. So we are sorry that we are unable to comply to (改为with) your request.

Please rest assure (改为assured)that we will do our best to ensure punctual shipment of the goods.

Yours faithfully,

1. Factors which influence the nature of packing:

---value of the goods

---nature of the transit

---nature of the cargo

----compliance with customers’or statutory requ irements

--- resale value of packing materials, general fragility of cargo

--- variation in temperature during the course of the transit

--- ease of handling and stowage

--- insurance acceptance conditions

--- cost of packing

2. Two forms of packing:

--- large packing/ outer packing, i.e. packing for transportation

--- small packing/ inner packing, i.e. packaging or sales packing

3. Three principal types of marking which may have to be done on export packages:

--- The consignees’ own dist inctive marks

--- Any official mark required by authorities

--- Special directions or warnings

Exercise

1. We look forward ___hearing ___ you.

2. We are interested ____ buying 500 of your Model WL cameras.

3. I don’t see the point ___ discussing this question ___ this stage.

4. We are relying ___ receiving the goods by the end of this month.

5. They insisted ____ having the goods transshipped ___ Singapore .

6. We can provide you ____ the goods ___ the prices

we quoted in our last offer.

7. We understand your concern ___ packing.

8. We have shipped the goods ___ the steamer you designated on receiving your shipping

instructions.

9. Each case will be marked ____details required by the Argentinean authorities.

10.The lids are secured ___ nailing, and the crates are strapped ___metal bands.

Key:

1.to,from

2.in

3.in,at

4.on

5.on,at

6.with,at

7.about

8. by

9.with 10.with, with

Letter of Credits:

---Revocable L/C & Irrevocable L/C

(可撤销信用证与不可撤销信用证)

---Straight L/C & Negotiation L/C

(直接信用证与议付性信用证)

---Original L/C & Back to Back L/C

(原信用证与转开信用证)

---Sight Credit & Usance / Time/ Term Credit

(即期信用证与远期信用证)

---Documentary L/C & Clean L/C

(跟单信用证与光票信用证)

---Confirmed L/C & Unconfirmed L/C

(保兑信用证与未保兑信用证)

---Transferable L/C & Non-transferable L/C

(可转让信用证与不可转让信用证)

Exercise

1. A 4% discount will be granted only ______ your order exceeds US$ 20000. ( C )

A. depends on

B. for condition that

C. on condition that

D. subject to

2. An exporter cannot receive payment until the goods on consignment ______ sometime in the

future. ( D )

A. have offered for sale

B. are quoted

C. arrive at destination

D. have been sold

3. We have made ______ that we would accept D/A at 60 days’sight for this order. (D )

A. clear

B. it is clear

C. that clear

D. it clear

4. ______ an order for one hundred pieces or more we allow a special discount of 5% for payment by L/C. (C)

A. At

B. In

C. On

D. From

5. We find your terms ______ and now send you our order for 2 sets of generators. ( C)

A. satisfied

B. satisfaction

C. satisfactory

D. of satisfaction

6. We have ______ at 30 days’ sight for the contracted value. ( D)

A. written to you

B. called on you

C. sent to you by air mail

D. drawn on you

7. We regret ______ to accept your terms of payment and therefore have to return the order to

you. (B)

A. cannot

B. being unable

C. not able

D. not be able

8. We will consider ______ your terms of payment. ( B)

accept B. accepting C. accepted D. to accept

9. We are now ______ of your order of June 19. (A)

A. in receipt of

B. upon receipt of

C. on receipt of

D. in reception of

10. We are pleased to inform you that we can supply ______ all the items you require. ( D)

A. you

B. to you

C. for you

D. you with

1. 常用的词组如下:

claim against a person 向某人索赔

claim for sth. 因某事索赔

claim letter 索赔信

claim on account of damage 因损坏而索赔

claim on the goods 对该货提出索赔

为某事向某人提出索赔的常用句型是:lodge a claim against(间用with或on 或upon)sb. for sth.

说“提出”索赔,除lodge外,较常用的动词还有raise, file和put in ; 此外,还可用make, issue, lay, register, render, enter, bring up, set up等。

We shall lodge a claim against the Insurance Company for the goods damaged during transit.

对于货物在运输途中损坏,我们将向保险公司提出索赔。

We file a claim against you for the short delivery of 145 lbs.

我们向你方提出短交145磅的索赔。

2. claim和其他动词搭配的部分常见短语

accept a claim 同意索赔

admit a claim 同意索赔

entertain a claim 受理索赔

dismiss a claim 驳回索赔

reject a claim 拒绝索赔

relinquish a claim 撤回索赔

settle a claim 解决索赔

waive a claim 放弃索赔

withdraw a claim 撤回索赔

Exercise I

1. Your letter of November 5, 2013 with one copy of Report has reached us (及一份报告书均已收到).

2. We had the cases opened and the contents examined by a local surveyor in the presence of the shipping company (当着运输公司的面).

3. We regret to inform you (我们很遗憾地告诉你方) that four sewing machines in two cases were badly damaged.

4. We should be grateful if you would submit the insurance claim for us with the insurers (如蒙代表我方向保险公司提出保险索赔).

5. Here enclose th e surveyor’s report and shipping agent’s statement (检验员的报告和装运代理的声明).

6. If you can not dispose of the materials on the terms which our other agents in your country find satisfactory (贵国其他代理接受的), further business relationship between us will not be financially worthwhile.

7. From now on we shall not accept any reductions in price invoiced to you (我们将不再接受任何降低我们发票价格的要求).

8. As soon as the claim is settled, we shall have the goods returned to you with all expenses for your account (一切费用由你方承担).

9. We hope no difficulty will arise in connection with the claim (索赔一事不会对你方造成困难) and thank you in advance for your trouble on our behalf.

10. We must point out that this delay is most inconveniencing to us (这次延误给我们造成了很大的不便).

Exercise II

1.The analysis of the 1st shipment is not satisfactory, _____is certified by the China Commodity Bureau. ( B )

A. when

B. which

C. as

D. that

2. Fifty cases of Green Tea you sent us were found to be badly damaged. This was apparently attributable to _____ packing. ( D)

A. outer

B. superior

C. domestic

D. faulty

We have to file a claim against you _____ US $ 15,000. (D )

A. with the sum

B. equal to

C. for

D. to the amount of

4. As it _____ only a small quantity, we hope you will have no difficulty in settling this matter. ( B )

A. involved

B. involves

C. involving

D. involving

5. We have _________ the drums one by one and found that most of them are leaking. ( A )

A. examined

B. tested

C. rolled

D. traced

6. We would like to _____ this claim to arbitration. (A )

A. submit

B. give

C. put

D. present

7. We are prepared to make you a reasonable compensation, but not the amount you claimed

because we ____ why the loss should be 50% more than the actual value of the goods. ( A )

A. cannot see

B. are not certain

C. cannot find

D. know

8. After the inspection of the above shipment ,we found 5 cases ____. (C )

A. missed

B. lost

C. missing

D. lose

9. If cargoes cannot be found within a few days, we will file our claim for the full ___ of them. ( A )

A. settlement

B. solution

C. solve

D. answer

10.We trust you will do your best to _____ this matter settled at once. ( C)

A. make

B. place

C. have

D. let

Terms Used in Making Complaints 索赔常用词汇

an equitable settlement 公平解决

an impartial judgment 公正判断

bags torn 袋子撕破

bundles burst 捆带松散

a justified claim 有充分理由的索赔

conciliation 和解调停

to compensate partly 部分赔偿

to help one get out of the mess 帮助排除纠纷

to offset the difference 抵消差额

to raise an objection 提出抗议

to resort to arbitration 诉诸仲裁

to resort to litigation 打官司

to settle the case amicably 友好解决

to stretch a point 通融让步

to tackle the problem properly 适宜地处理问题

to view the matter in a proper light 正确地对待问题

to withhold business 找出妥协办法

Exercise I

1.We have reached an agreement with the buyer on the following terms (我们已经和买方达成了一直协议按以下条款).

2. The case number is wrong, which led to your taking the wrong delivery (这个箱号是错误的,导致你方提错货), we are deeply sorry.

3.The short shipping was due to the error of our packing staff (是由于我方包装人员的错误造成的).

4.If you have the machines returned (如你们退回机器), we will make necessary repair, and let you have them in their best condition.

5. In view of the long business relations between us (鉴于我们双方的长期业务联系), we’d like to settle the matter amicably.

6.We have made thorough investigation (我们已进行了深入的调查), the only reply was that the labels had been mixed.

7.We have been exporting spice for many years, all our spices have gone through strict inspection

before export (我们所的香料在出口前都经受过严格的检验).

8.We are sorry to learn from you that some of our food has gone deteriorated on arrival at the port of destination (我们发货中的一些食物在到达港口时已腐烂变质).

9.We can not accept your claim unless you will send us the papers which show exactly the condition when the goods reached you (精确说明货物到达你处时的状况).

10.We would like to assure you that all possible steps will be taken to avoid such things happening again (我们将采取一切可能的措施来防止此类情况再次发生).

Exercise Ⅱ

Dear Sirs,

Damages on 25 Bags of Wheat

We have just received your letter of September 11,2013 together with a copy of Survey Report No. 223 __1__ by the SCIB and have given it our __2___attention.

We are very __3___to learn that 25 of the total 80 bags wheat supplied to your __4___ No. 477 arrived broken and seriously damaged by seawater.

However, we are not the party to be blamed. According to the B/L, it is clearly noted that all the wheat were packed in perfect condition when they left here. Therefore, the breakage must be

__5____ the rough handling in __6___. Under the ___7___, we are apparently not __8___ for the damage and would suggest that you __9___ the shipping company or the insurance company concerned for __10____.

Anyhow, we thank you for placing this order.

Yours faithfully,

Key:

1. Issued

2.prompt

3. regretful

4. Order

5. due to

6. transit

7.circumstances

8. reliable

9. contact 10. settlement

Exercise III

1.As arranged, we have effected insurance _____ the goods _____ 110% of the invoice value ____ all risks. ( C )

A. of, at, with

B. for, in, against

C. on, for, against

D. to, at, over

2.It is important that your client ____ the relevant L/C not later than April 15, 2004. ( C )

A. must open

B. had to open

C. open

D. opens

3.The goods______ shipped already if your L/C had arrived by the end of December last. (D )

A. would be

B. must have been

C. had been

D. would have been

4.The buyer suggested that the packing of this article ____ improved. ( A)

A. be

B. was to be

C. would be

D. had to be

5.If we had a sample in hand, we ______ to negotiate business with our end-users now. ( A )

A. would be able

B. should have

C. had been able

D. should have been able

6.____ your needs, please write to us with your specific enquiries. (A)

A. Should these new products suit

B. Had these new products suited

C. If these new products would suit

D. If these new products were to suit

7.If your business with us had been carried on to our satisfaction, we______ to renew the agency agreement. (A)

A. would have agreed

B. had agreed

C. shall agree

D. already agreed

8. Please inform us _____ the tendency of your market. ( C )

A. For

B. in

C. of

D. with

外贸英语函电课程总结

《外贸英语函电》课程总结 《外贸英语函电》课程是国际贸易专业的必修课程,本课程系统讲述了外贸英语函电中常用文体的基本知识,并详细讲解了外贸业务磋商过程中各个环节往来函电的实例。本人从事该课程的教学三年,现做课程总结。 一、教学目标 通过外贸英语函电的学习,应当让学生达到以下要求:(1)通过阅读和学习介绍外贸交易业务过程中的章节,了解并熟悉外贸进出口业务的关键步骤;(2)重点掌握外贸业务信函的撰写要点,初步做到能再一般情况下写出内容确切、表达得体、符合规范、语句通顺、没有语法错误的信函(由于现代化的信息传送方式如传真的撰写和普通信函相似,故以掌握信函撰写为重点);(3)了解外贸业务过程中的相关术语,包括交易条件和环境。(4)让学生了解业务信函的趋向,并学习电传、传真、邮件的有关知识及写法 二、教学方法 本课程采用多媒体教学,根据国贸专业学生英语的实际情况,采用不同的方法,提高教学质量,保证教学目标的实现。在教学过程中,我先后采用学生朗读、分组翻译、角色扮演等方法。同时,为了帮助学生复习和巩固所学知识,提高学生们的学习兴趣,定期使用经典欧美歌曲、经典电影片段等影像资料。 三、教学过程 基于“学生为本”的思想和理念,本课程的教学过程设计为:单词句式教学、函电教学、集中练习。单词句式部分,首先,跟读单词和词汇,并让同学们课后进行熟读熟记;其次,课堂听写,检验学生们的记忆情况;最后,结合经典英语歌曲,对重点词句进行强化,同时提高学生们的学习兴趣,营造轻松的学习氛围。在函电教学阶段,采用分组学习与教师重点讲解结合的方法,提高学生学习的自主性。提前布置函电,每组完成朗读、翻译两项任务,然后,对于学生朗读和翻译中存在的问题,进行及时纠正,并对重点用语和词汇进行讲解。集中练习阶段,主要是书写函电和完成课后习题。 四、学情分析 10国贸三个班级,分两班教学,即:10国贸1班和10国贸2、3班。总体上来看,大部分同学都能按照老师的教学方法和过程进行学习,效果也不错。10国贸1班情况好于其他班级,这个班级同学英语基础好,好学上进。国贸2班和3班基本上能按照课堂要求进行,总体还可以,但是部分同学记不住单词和用语,这可能与学习用功程度有关。三个班级同学课后作业都能按时完成,质量可以得到保证。在教学过程中,角色扮演环节,每个班级每组同学都能按照要求进行,用英语进行对话。应该说,教学过程都很顺利,教学目标基本达到。 五、考试分析 上学期,在外贸英语函电课程考试中,10国贸1班通过率87.5%,10国贸2班76%,10国贸3班的通过率率是66%。总体来看,外贸英语函电教学达到了教学目标的要求,国

2019年自考外贸函电考试重点自考小册子最新版

一、外贸函电的写作要领:completeness(完整)、concreteness(具体)、clarity(清楚)、 conciseness(简洁)、courtesy(礼貌)、consideration(体谅)以及correctness(正确)。 二、信息可以分为四大类:肯定信息(positive message)、中性信息(neutral message)、 否定信息(negative message,也称负面信息)和说服信息(persuasive message). 三、布局可以分为平铺直叙法(Direct Plan or Approach)和曲折迂回法(Indirect Plan or Indirect Approach)。 四、书信的组成部分 (必备部分)(可选部分) 1.信头(The Heading) 8、事由( The Subject Heading Or Caption) 2.日期(Date Line) 9、经办人(Attention line) 3.封内地址(The Inside Address) 10、附件(The Enclosure)简写Encl. or Enc. 4.称呼(The Salutation) 11、抄送(Carbon Copy)简写C.C. 5.信的正文(The Body of the Letter) 12、再启(The Postscript)简写P.S. 6.结束语(The Complimentary Close) 7.签名(The Signature) 五、打信格式 1.缩行式:封内地址和其需要分行的地址的后一行,都比前一行缩进两格或三格;信的正 文,每一段的开始一行都缩进若干格(一般与称呼末一字母取齐)。 2.平头式:需要分段的地方,及每段的开始一行都与前一行取齐,一律不缩行。平头式各 段之间要用double space以示分段。 3.混合式:封内地址和称呼采用平头式(从左边的空白边缘打起),其他部分采用缩行式, 两种格式的混合采用所以称之为混合式。 八、撰写询函的理由通常包括: (1)获取信息(如价格和技术数据) (2)获得印刷品(如商品目录本、说明书、公司介绍等) (3)索取样品 (4)取得帮助(如得到特别允许,帮助或建议等)

自考外贸函电历年真题并附答案

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外贸函电重点

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