当代全球商务第六版Chap013

合集下载

当代全球商务第六版Chap003

当代全球商务第六版Chap003

3-5
Culture, Society, and the Nation-State
A society can be defined as a group of people that share a common set of values and norms There is not a strict one-to-one correspondence between a society and a nation-state Nation- states are political creations that can contain a single culture or several cultures Some cultures embrace several nations
3-12
Social Stratification
All societies are stratified on a hierarchical basis into social categories, or social strata (usually defined by characteristics such as family background, occupation, and income) Societies differ in terms of the degree of mobility between social strata the significance attached to social strata in a business context
3-6
The Determinants of Culture
The values and norms of a culture are the evolutionary product of a number of factors at work in a society including prevailing political and economic philosophies a society’s social structure the dominant religion, language, and education

全球营销基坎第六版第十章题库答案

全球营销基坎第六版第十章题库答案

Global Marketing, 6e (Keegan/Green)Chapter 10 Brand and Product Decisions in Global Marketing1) India's Suzlon Energy has become a major player in the wind-turbine industry due to an inefficient and inconsistent power distribution system. Answer: TRUEDiff: 1 Page Ref: 2962) The product P of the marketing mix is at the heart of the challenges and opportunities facing global companies today.Answer: TRUEDiff: 2 Page Ref: 2973) Brand equity is an example of a tangible product attribute.Answer: FALSEDiff: 2 Page Ref: 2974) Intangible attributes of a product includes the status associated with the product ownership.Answer: TRUEDiff: 2 Page Ref: 297AACSB: Reflective Thinking5) McDonald's golden arches have the great advantage of transcending language and therefore are very valuable to global marketers.Answer: TRUEDiff: 2 Page Ref: 299AACSB: Reflective Thinking6) Strong brand equity is more vulnerable to marketing crises and actions. Answer: FALSEDiff: 2 Page Ref: 2987) Coca-Cola has a noncarbonated ginseng-flavored beverage for sale only in Japan.Answer: TRUEDiff: 2 Page Ref: 299AACSB: Reflective Thinking8) Gillette reaps economies of scale associated with creating a single ad campaign for the world and the advantages of executing a single brand strategy.Answer: TRUEDiff: 1 Page Ref: 3009) A global brand has the same name and in some cases a similar image and positioning throughout the world.Answer: TRUEDiff: 2 Page Ref: 300AACSB: Reflective Thinking10) Like entertainment stars, sports celebrities, and politicians, global brands have become a lingua franca for consumers all over the world. Answer: TRUEDiff: 2 Page Ref: 300-301AACSB: Reflective Thinking11) Global brand is the same thing as global product.Answer: FALSEDiff: 2 Page Ref: 301AACSB: Reflective Thinking12) Global brands are symbols of cultural ideals and as such, marketers can use global consumer culture positioning (GCCP) to communicate a brand's global identity.Answer: TRUEDiff: 3 Page Ref: 301AACSB: Reflective Thinking13) The Sony Walkman is an example of combination or tiered branding, whereby a corporate name is combined with a product name.Answer: TRUEDiff: 2 Page Ref: 301AACSB: Reflective Thinking14) Sony is a global brand and the company's portable MP3 player is an example of a global product.Answer: TRUEDiff: 1 Page Ref: 30215) The "Intel Inside" campaign is an example of co-branding.Answer: TRUEDiff: 2 Page Ref: 302AACSB: Reflective Thinking16) The "Virgin" brand is a global brand with several brand extensions. Answer: TRUEDiff: 2 Page Ref: 302AACSB: Reflective Thinking17) According to the top brand rankings, Microsoft is the world's most valuable brand.Answer: FALSEDiff: 1 Page Ref: 303AACSB: Reflective Thinking18) Robust economic growth and rising incomes mean that consumers in China, India, and other emerging markets can buy cell phones as status symbols. Answer: TRUEDiff: 2 Page Ref: 304AACSB: Reflective Thinking19) Coca-Cola, McDonald's, Singapore Airlines, Mercedes-Benz, and Sony area few of the companies that have transformed local products and brands into global ones.Answer: TRUEDiff: 2 Page Ref: 307AACSB: Analytic Skills20) The basic human need to consume food and drink is not the same thing as wanting or preferring a Big Mac or a Coke.Answer: TRUEDiff: 2 Page Ref: 308AACSB: Reflective Thinking21) In countries like India and Vietnam, and other emerging markets, amenities such as refrigerators, flush toilets, and cell phones are considered as status symbols.Answer: TRUEDiff: 2 Page Ref: 309AACSB: Reflective Thinking22) Marketers in Gillette's Parker Pen subsidiary are confident that consumers in Malaysia and Singapore shopping for an upscale gift will buy the same Parker Pen as Americans shopping at Neiman Marcus.Answer: TRUEDiff: 2 Page Ref: 308AACSB: Analytic Skills23) Recent research has confirmed that the levels in Maslow's hierarchy are the same in the United States and Asia.Answer: FALSEDiff: 2 Page Ref: 307-308AACSB: Reflective Thinking24) Recent research has suggested that, in Asia, the highest level needs in Maslow's hierarchy pertain to status.Answer: TRUEDiff: 2 Page Ref: 309-310AACSB: Reflective Thinking25) In Hellmut Schutte's modified hierarchy to explain the needs and wants of Asian consumers the last three levels are affiliation, admiration, and self actualization.Answer: FALSEDiff: 2 Page Ref: 308-309AACSB: Reflective Thinking26) Finland is home to Nokia, which rose in stature from a local brand toa global brand in little more than a decade.Answer: TRUEDiff: 2 Page Ref: 310AACSB: Reflective Thinking27) Studies conducted during the 1970s and 1980s indicated that the "made in the USA" image lost ground to the "made in Japan" image.Answer: TRUEDiff: 2 Page Ref: 310AACSB: Reflective Thinking28) Many consumers consider products with labels such as "Made in Bangladesh" and "Made in Brazil" to be of inferior quality and value Answer: TRUEDiff: 2 Page Ref: 310-311AACSB: Reflective Thinking29) Scotland's top export category is information technology.Answer: TRUEDiff: 2 Page Ref: 310-311AACSB: Reflective Thinking30) In Germany, product packaging must conform to Green Dot regulations as part of "Eco-packaging."Answer: TRUEDiff: 2 Page Ref: 311AACSB: Reflective Thinking31) The European Union now requires mandatory labeling for some foods containing genetically modified ingredients.Answer: TRUEDiff: 2 Page Ref: 313AACSB: Reflective Thinking32) In 2008, the United States enacted a country-of-origin labeling (COOL) law, which requires supermarkets to display information that identifies the country that meat, poultry, and certain other food products come from. Answer: TRUEDiff: 2 Page Ref: 313AACSB: Reflective Thinking33) Packaging aesthetics such as color or shape of a product, label, or package are very important for Japanese consumers.Answer: TRUEDiff: 2 Page Ref: 313-314AACSB: Reflective Thinking34) Due to the European Commission's regulation, McDonald's cannot give away soft-plastic toys with its Happy Meals in Europe.Answer: TRUEDiff: 2 Page Ref: 315AACSB: Reflective Thinking35) Apple launched its iPhone in the United States in mid-2007 and in the following months, it was gradually rolled out in several more markets. This is an example of the dual-extension strategy.Answer: TRUEDiff: 2 Page Ref: 316-317AACSB: Reflective Thinking36) Unilever reformulated its Cif brand spray cleaner to do a better job on grease in Italy since it was found that Italian women are not interested in labor-saving conveniences compared to cleanliness.Answer: TRUEDiff: 2 Page Ref: 319AACSB: Reflective Thinking37) A company that is oriented towards product "platforms" is likely to be pursuing a product adaptation approach to global marketing.Answer: TRUEDiff: 2 Page Ref: 323AACSB: Reflective Thinking38) Products that fall under the dynamically continuous innovation category require more R & D expenditures.Answer: FALSEDiff: 2 Page Ref: pp. 322-323AACSB: Reflective Thinking39) Sony created a new market when it introduced VCRs, which can be considered as an example of discontinuous innovations.Answer: TRUEDiff: 2 Page Ref: 322-323AACSB: Reflective Thinking40) Whenever a new product interacts with human, mechanical, or chemical elements, there is the potential for a surprising and unexpected incompatibility.Answer: TRUEDiff: 2 Page Ref: 324AACSB: Reflective Thinking41) Generally speaking, which of the following statements is true concerning product attributes?A) Tangible product attributes are more important than intangible ones.B) Intangible product attributes are more important than tangible ones.C) Both tangible and intangible product attributes are important.D) Neither tangible nor intangible product attributes are important.E) A product has more attributes than tangible and intangible ones. Answer: CDiff: 2 Page Ref: 297AACSB: Reflective Thinking42) Advertising, company name, news stories, and promotion activities area few of the elements that contribute to a company's:A) logo development.B) brand equity.C) brand image.D) co-branding effort.E) brand label.Answer: CDiff: 2 Page Ref: 298-299AACSB: Reflective Thinking43) Apple and Nokia both market phones but their brand image differentiates them, which with Apple can be partially attributed to all of the factors except:A) iPhone has user-friendly features.B) Nokia's uses alphanumeric names for products.C) iPhone has more brand equity than Nokia.D) Apple's CEO has more media presence than Nokia's.E) Nokia's brand image is more skewed toward technology.Answer: CDiff: 2 Page Ref: 298AACSB: Reflective Thinking44) ________ represents the cumulative added value of a company's investment in the marketing of a brand over time.A) Brand extensionsB) Co-brandingC) Brand imageD) Brand equityE) Brand loyaltyAnswer: DDiff: 2 Page Ref: 298-299AACSB: Reflective Thinking45) For nearly 60 years, DeBeers has used the advertising slogan "A diamond is forever." Such a long-term investment in marketing is central to developing:A) brand extensions.B) co-branding.C) local brands.D) brand equity.E) brand marks.Answer: DDiff: 2 Page Ref: 298-299AACSB: Reflective Thinking46) In recent years, the Coca-Cola Company has been plagued by such problems as employee lawsuits over diversity issues, deteriorating bottler relations, a production stoppage, and a disastrous product recall in Belgium. Taken together, these problems could dilute the company's________.A) brand extension programB) co-branding effortsC) international brandsD) brand equityE) product/communications extension strategyAnswer: DDiff: 2 Page Ref: 298-299AACSB: Reflective Thinking47) The Nike swoosh, McDonald's golden arches, and Apple's rainbow apple are all examples of:A) non-word marks.B) brand extensions.C) brand symbols.D) global brands.E) both A and CAnswer: EDiff: 2 Page Ref: 298-299AACSB: Reflective Thinking48) Sony is famous worldwide for its Walkman® personal st ereo. Which of the following reflects the most accurate use of marketing terminology?A) "Sony," "Walkman," and "personal stereos" are global brands.B) "Sony" is a global brand, "Walkman" and "personal stereo" are global products.C) "Sony," "Walkman," and "personal stereos" are global products.D) "Sony" and "Walkman" are global brands; "personal stereo" is a global product.E) "Sony" only is a global brand and the rest are descriptors.Answer: DDiff: 2 Page Ref: 298-299AACSB: Reflective Thinking49) Around the world, various brands of personal computers are sold with Pentium processors. This fact is often used as a selling point, with advertising that proclaims "Intel Inside." Which branding concept does such advertising reflect?A) brand equityB) co-brandingC) brand imageD) brand extensionE) tiered brandingAnswer: BDiff: 2 Page Ref: 298-299AACSB: Reflective Thinking50) As outlined by branding expert Kevin Keller, the benefits of strong brand equity include all of the following except:A) greater loyalty.B) more vulnerability to marketing actions.C) less vulnerability to marketing crises.D) more inelastic consumer response to price increases.E) more elastic consumer response to price decreases.Answer: BDiff: 2 Page Ref: 298-299AACSB: Reflective Thinking51) British entrepreneur Richard Branson has built a global business empire by:A) relying on brand extension.B) being the first to use smart cards in major markets.C) developing local brands.D) avoiding consumer businesses with established leaders.E) restricting the "Virgin" name only to airlines.Answer: ADiff: 2 Page Ref: 302-303AACSB: Reflective Thinking52) Which of the following is NOT in the top five of the world's most valuable brands and determined by Business Week (2008)?A) SonyB) MicrosoftC) Coca-ColaD) GEE) NokiaAnswer: ADiff: 2 Page Ref: 303AACSB: Reflective Thinking53) Maslow's hierarchy is applicable to global marketing because it can help explain how:A) basic human needs can drive the development of global products.B) "self-actualization" is the highest-order need in Japan as well as Western nations.C) status needs in different countries can only be fulfilled with localized products.D) "luxury badging" is irrelevant to companies marketing in Asia.E) Asians differ from Westerners in their basic physiological needs. Answer: ADiff: 2 Page Ref: 307-309AACSB: Reflective Thinking54) Alfred Zeien, former chairman of Gillette, once noted that his company's Parker Pen unit does not have to develop a special model for Malaysia and Singapore because shoppers worldwide seek the same things when buying a gift that will serve the recipient as a status symbol. This insight relates to which level of Maslow's hierarchy of needs?A) physiologicalB) safetyC) socialD) esteemE) self-actualizationAnswer: DDiff: 2 Page Ref: 308-309AACSB: Reflective Thinking55) Comparing the traditional formulation of Maslow's hierarchy with the results of current research on the consumer needs and motivation in Asia, which of the following is correct?A) The lowest 2 levels of the hierarchy are the same in the traditional and Asian versions.B) The lowest 3 levels of the hierarchy are the same in the traditional and Asian versions.C) The lowest 4 levels of the hierarchy are the same in the traditional and Asian versions.D) The five levels in the traditional formulation apply equally in the West and in Asia.E) The highest levels of the hierarchy are same in the traditional and Asian versions.Answer: ADiff: 3 Page Ref: 307-309AACSB: Reflective Thinking56) Which of the following is NOT one of the levels in the Asian version of Maslow's hierarchy?A) physiologicalB) safetyC) affiliationD) admirationE) self-actualizationAnswer: EDiff: 3 Page Ref: 307-309AACSB: Reflective Thinking57) Which of the following could hinder the success of products labeled "Made in Bangladesh" or "Made in Thailand" in export markets?A) negative country-of-origin biasB) no possible quality/price positioningC) low acceptance of private brandsD) high product saturation levels in global marketsE) lack of promotion in global marketsAnswer: ADiff: 2 Page Ref: 310-311AACSB: Reflective Thinking58) The marketers of Corona beer achieved great success in the U.S. market by:A) retaining the bottle design originally used in Mexico.B) hiring Hispanic movie stars as endorsers.C) distributing Corona in returnable bottles.D) changing the brewing recipe to conform to American palates.E) by having the label in Spanish language.Answer: ADiff: 2 Page Ref: 310-311AACSB: Reflective Thinking59) Coca-Cola's distinctive contour bottle, which is sold in many countries, illustrates the point that:A) the packaging strategies can vary by country and region.B) the packaging helps in storing large sizes in refrigerators.C) the packaging strategies do not change by country and region.D) the packaging appeals only to Asian consumers.E) the packaging helps in brand identification.Answer: ADiff: 2 Page Ref: 311-312AACSB: Reflective Thinking60) Generally speaking, which of the following product categories represents the best potential for extension into international markets without adaptation?A) companion productsB) food productsC) industrial productsD) intangible productsE) non-alcoholic drinksAnswer: CDiff: 2 Page Ref: 316AACSB: Reflective Thinking61) Dry soup mixes that have long been popular in Europe are marketed as sauces or dips in the U.S. This is an example of the ________ strategy.A) product-communications extensionB) product extension-communications adaptationC) product adaptation-communications extensionD) dual adaptationE) product inventionAnswer: BDiff: 2 Page Ref: 316-317AACSB: Reflective Thinking62) Targeting the 300 million farmers in India who still use plows harnessed to oxen, John Deere engineers created a line of relatively inexpensive, no-frills tractors. The Deere team then realized that the same equipment could be marketed to hobby farmers and acreage owners in the United States, a segment that they had previously overlooked. This is an example of________ strategy.A) product-communications extensionB) product extension-communications adaptationC) product adaptation-communications extensionD) dual adaptationE) product inventionAnswer: BDiff: 2 Page Ref: 316-317AACSB: Reflective Thinking63) Campbell's has been marketing soup in Japan for more than 40 years. Early on, Japanese consumers were not receptive to ads featuring the Campbell Kids and the "M'm M'm Good" slogan. This compelled Campbell's to develop ads featuring a talking soup can known as "Mr. Campbell." Campbell's also developed soup varieties for Japan with fish as the main protein source and spices that reflect local preferences. As described here, which of the following strategies has Campbell's used in Japan?A) product-communications extensionB) product extension-communications adaptationC) product adaptation-communications extensionD) product-communication adaptationE) product inventionAnswer: DDiff: 1 Page Ref: 316-317AACSB: Reflective Thinking64) Prior to 2004, Nokia launched different cell phone products in different countries at different times. Nokia also used different advertising images and messages in different countries. Which approach to the world marketplace was Nokia using?A) product-communications extensionB) product extension-communications adaptationC) product adaptation-communications extensionD) product-communication adaptationE) product inventionAnswer: DDiff: 2 Page Ref: 318-319AACSB: Reflective Thinking65) Before Ben & Jerry's launched their ice cream in the United Kingdom the company conducted extensive research to determine whether the package design was appropriate. The research indicated that British consumers perceived the colors differently than U.S. consumers. The package design was changed accordingly. This type of strategy can be defined as:A) product-communications extension.B) product extension-communications adaptation.C) product adaptation-communications extension.D) product-communication adaptation.E) product invention.Answer: BDiff: 2 Page Ref: 316-317AACSB: Reflective Thinking66) To promote its Centrino wireless chip, Intel launched a global ad campaign that features different combinations of celebrities. These celebrities were chosen because they are widely recognized in the key world markets. This type of strategy is referred to as:A) product-communications extension.B) product extension-communications adaptation.C) product adaptation-communications extension.D) product-communication adaptation.E) product invention.Answer: BDiff: 2 Page Ref: 316-317AACSB: Reflective Thinking67) Colgate's Total is a new toothpaste brand whose formulation, imagery, and consumer appeal were designed from the beginning to translate across national boundaries. Which strategy did Colgate use with Total?A) product-communications extensionB) product extension-communications adaptationC) product adaptation-communications extensionD) dual adaptationE) product inventionAnswer: EDiff: 2 Page Ref: 319-320AACSB: Reflective Thinking68) Hindustan Lever recently developed a hard candy flavored with natural fruit juice that it sells profitably in India for the equivalent of 1 cent per piece. This is Hindustan Lever's first-ever candy product. What strategy is evident here?A) product-communications extensionB) product extension-communications adaptationC) product adaptation-communications extensionD) dual adaptationE) product inventionAnswer: EDiff: 2 Page Ref: 319-320AACSB: Reflective Thinking69) The formulation, imagery, and consumer appeal of Colgate's Total brand toothpaste were designed to translate across national boundaries. This new global brand represents which type of product innovation?A) discontinuous innovationB) dynamically continuous innovationC) continuous innovationD) comparative innovationE) dynamically discontinuous innovationAnswer: CDiff: 3 Page Ref: 321-322AACSB: Reflective Thinking70) When introduced in the late 1970s, the VCR created new patterns of consumer behavior. For example, assuming the user could learn to set the timer, he or she could tape programs to watch at a later time. DVD, a playback only video system, was introduced in the late 1990s. DVD discs contain full-length movies with digital sound in a format that resembles conventional music compact discs. Which of the following most accurately describes the respective degree of newness of these two global products?A) The VCR is a discontinuous innovation; the DVD is a dynamically continuous innovation.B) The VCR is a dynamically continuous innovation; the DVD is a discontinuous innovation.C) The VCR and DVD are both dynamically continuous innovations.D) The VCR and DVD are both discontinuous innovations.E) The VCR and DVD are both continuous innovations.Answer: ADiff: 3 Page Ref: 321-322AACSB: Reflective Thinking71) The introduction of consumer VCRs in the late 1970s initiated a revolutionized in-home electronic entertainment. For example, assuming the user could learn to set the timer, he or she could tape programs to watch at a later time. The VCR's popularity also gave rise to an entirely new retailing concept, the video rental store. What type of innovation did the consumer VCR represent?A) a continuous innovationB) a dynamically continuous innovationC) a discontinuous innovationD) a comparative innovationE) none of the aboveAnswer: CDiff: 3 Page Ref: 321-322AACSB: Reflective Thinking72) The Advanced Photo System (APS) created by Kodak and its partners combines traditional chemical photo processing with digital technology. One benefit of the system is that shutterbugs can choose 3 different print sizes. The APS would best be described as a:A) continuous innovation.B) dynamically continuous innovation.C) discontinuous innovation.D) platform-based innovation.E) new and improved innovation.Answer: B。

当代全球商务课件Chap010

当代全球商务课件Chap010

10 - 10
Chapter 10: The International Monetary System
The Role of the IMF The IMF was responsible for executing the main goal of the Bretton Woods agreement, avoiding a repetition of the chaos that occurred between the wars through a combination of discipline and flexibility.
10 - 3
Chapter 10: The Internati dirty float occurs when the value of a currency is determined by market forces, but with central bank intervention if it depreciates too rapidly against an important reference currency • Countries that adopt a fixed exchange rate system fix their currencies against each other • Prior to the introduction of the euro, some European Union countries operated with fixed exchange rates within the context of the European Monetary System (EMS)
INTRODUCTION The international monetary system refers to the institutional arrangements that countries adopt to govern exchange rates. • When the foreign exchange market determines the relative value of a currency, a floating system exists • When the value of a currency is fixed to a reference country and then the exchange rate between that currency and other currencies is determined by the reference currency exchange rate, a pegged exchange rate system exists

当代全球商务第一章

当代全球商务第一章
1 - 11
INTRODUCTION
Globalization: the trend towards a more integrated global economic system.
1-3
Chapter 1: Globalization
WHAT IS GLOBALIZATION? Globalization refers to the shift towards a more integrated and interdependent world economy. • The Globalization of Markets
• The Changing World Order
• The Global Economy of the 21st Century
1-8
Chapter 1: Globalization
THE GLOBALIZATION DEBATE Is the shift toward a more integrated and interdependent global economy a good thing?
1-7
Chapter 1: Globalization
• The Changing World Output and World Trade Picture • The Changing Foreign Direct Investment Picture • The Changing Nature of the Multinational Enterprise
1-9
Chapter 1: Globalization
• Antiglobalization Protests • Globalization, Jobs, and Incomes • Globalization, Labor Policies, and the Environment

商务谈判:理论、技巧与案例(第6版)课件PDF版第7章

商务谈判:理论、技巧与案例(第6版)课件PDF版第7章

商务谈判理论、技巧与案例第6版主编:王军旗010302商务谈判策略概述预防性策略进攻性策略第七章商务谈判策略04综合性策略一、商务谈判策略的含义•从商务谈判的角度看,商务谈判策略是指谈判者在谈判过程中,为了达到己方某种预期目标所采取的行动方案和对策。

包括三层含义•(1)它是一种面向未来的整体概念;•(2)它是实现某些目标的意愿,策略的选择对谈判将起到决定性的作用;•(3)它是经过论证后的恰当选择。

二、制定商务谈判策略的程序•(一)进行现象分解。

•(二)寻找关键问题•(三)确定目标•(四)形成假设性解决方法•(五)对解决方法进行深度分析•(六)生成具体的谈判策略•(七)拟定行动计划方案三、商务谈判策略的制定方式•(1)仿照。

即对应于规范性、程序性问题,采用仿照过去已有策略的方式。

•(2)组合。

即将各种既有的策略,经分割、抽取,再重新综合在一起,构成新的策略。

它从部分来说是仿照,而从整体来讲是创新。

•(3)创新。

即对于非规范性、非程序性问题,需要从全局出发,去寻找变动中的最佳策略。

四、商务谈判策略运用的基本原则(一)周密谋划原则(二)随机应变原则(三)有理、有利、有节原则010302商务谈判策略概述预防性策略进攻性策略第七章商务谈判策略04综合性策略一、沉默寡言策略•指在谈判中先不开口,让对方尽情表演,或多向对方提问并设法促使对方继续沿着正题谈论下去,以此暴露其真实的动机和最低的谈判目标,然后根据对方的动机和目标并结合己方的意图采取有针对性的对策。

一、沉默寡言策略注意•(1)事先准备。

•(2)耐心等待。

•(3)利用行为语言,搅乱对手的谈判思维。

二、声东击西策略•己方为达到某种目的和需要,有意识地将洽谈的议题引导到无关紧要的问题上,从而给对方造成一种错觉,使其做出错误的或违反事实本来面目的判断。

二、声东击西策略一般在以下情况使用声东击西策略:•(1)作为一种障眼法,迷惑对方,转移对方的视线,隐蔽己方的真实意图,延缓对方所采取的行动。

当代商务英语Unit 6

当代商务英语Unit 6

Refrain: Please refrain from smoking during the performance. 演出时请勿吸烟。 Can you refrain 各位不要大笑,好吗? Anticipate: I anticipate his arrival at four o'clock. 我期待他4点钟到达。 Try to anticipate what your child will do and forestall problems. 尽量预见你的孩子会干什么,并预先阻止问题发生。 We don't anticipate any major problems. 我们预料不会发生什么大问题。
Anonymous: It is an anonymous letter. 这是一封匿名信。 The author wishes to remain anonymous. 作者希望姓名不公开。
Routine: a series of routine medical tests. 一系列常规的医疗检查
Compelling: The evidence was so compelling that he felt constrained to accept it. 证据是那样的令人折服,他觉得不得不接受。 She found his story so compelling that she had forgotten to drink wine. 他的故事使她听得入神,以至她忘记喝酒了。 Grudge: He is not the kind of person to bear anyone a grudge. 他不是那种爱记仇的人。 He still bore a grudge against him. 他对他有不满情绪。

当代全球商务课件Chap011

当代全球商务课件Chap011
chapter
11
ቤተ መጻሕፍቲ ባይዱ
The Strategy of International Business
McGraw-Hill/Irwin Global Business Today, 5e
© 2008 The McGraw-Hill Companies, Inc., All Rights Reserved.
11 - 4
Chapter 11: The Strategy of International Business
Value Creation • The more value customers place on the firm’s products, the higher the price the firm can charge for those products • The value created by a firm is measured by the difference between V (the price that the firm can charge for that product given competitive pressures) and C (the costs of producing that product)
Chapter 11: The Strategy of International Business
INTRODUCTION In this chapter, we focus on the firm itself and, in particular, on the actions managers can take to compete more effectively as an international business.

国际商务6

国际商务6

Chapter 6 International Trade TheoryFree Trade➢Free trade - a situation where a government does not attempt to influence through quotas or duties what its citizens can buy from another country or what they can produce and sell to another country 自由贸易-政府不试图通过配额或关税来影响其公民从另一个国家购买或生产并出售给另一个国家的产品➢Trade theory shows why it is beneficial for a country to engage in international trade even for products it is able to produce for itself国家贸易理论解释了为什么它是有利于一个国家参与国际贸易即使是为自己生产的产品➢Import Quotas - restrict the quantity of some good that may be imported into a country进口配额——限制某些商品的进口数量Why Is Free Trade Beneficial?为什么自由贸易有益?➢International trade allows a country➢to specialize in the manufacture and export of products and services that it can produce efficiently,专门从事生产和出口的产品和服务,它可以有效地生产e.g. the US export commercial jet aircraft (highly skilled labor force andcutting-edge technology), 如美国出口商业喷气式飞机(高度熟练的劳动力和尖端技术)➢import products and services that can be produced more efficiently in other countries, 进口的产品和服务,可以产生更有效的在其他国家,e.g. the US import textiles from Bangladesh (labor-intensive industry) 例如美国从孟加拉进口纺织品(劳动密集型产业)。

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Introduction
Question: What do firms that want to export need to do? Firms wishing to export must identify export opportunities avoid a host of unanticipated problems associated with doing business in a foreign market become familiar with the mechanics of export and import financing learn where to get financing and export credit insurance learn how to deal with foreign exchange risk
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Export Strategy
Exporters should also recognize the time and managerial commitment involved in building export sales devote attention to building strong and enduring relationships with local distributors and customers hire local personnel to help the firm establish itself in a foreign market keep the option of local production
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The Promise and Pitfalls of Exporting
Question: What are the pitfalls facing exporters? Common pitfalls for exporters include poor market analysis poor understanding of competitive conditions a lack of customization for local markets, poor distribution arrangements, bad promotional campaigns a general underestimation of the differences and expertise required for foreign market penetration difficulty dealing with the tremendous paperwork and formalities involved
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Utilizing Export Management Companies
Question: What assistance can exporters get from export management companies? Export management companies are export specialists that act as the export marketing department or international department for client firms EMCs 1. start exporting operations for a firm with the understanding that the firm will take over operations after they are well established 2. start services with the understanding that the EMC will have continuing responsibility for selling the firm’s products
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An International Comparison
Many firms fail to consider export opportunities simply because they lack knowledge of the opportunities available Both Germany and Japan have developed extensive institutional structures or promoting exports Japanese exporters can also take advantage of the knowledge and contacts of sogo shosha, the country’s great trading houses
Gloarles W.L. Hill
McGraw-Hill/Irwin
Copyright 2009 by The McGraw-Hill Companies, Inc. All rights reserved.
Chapter 13
Exporting, Importing, and Countertrade
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Export Strategy
Question: What steps should exporters take to increase their chances of success? Exporters can hire an EMC to help identify opportunities and navigate paperwork and regulations start by focusing initially on just one or a few markets enter a foreign market on a fairly small scale in order to reduce the costs of any subsequent failures
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Information Sources
The U.S. Department of Commerce is the most comprehensive source of information for U.S. firms Firms can get a “best prospects” list of potential foreign distributors Firms can also participate in trade fairs or get assistance from the Small Business Administration
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Improving Export Performance
Question: How can exporters improve their performance? To improve their success, exporters should acquire more knowledge of foreign market opportunities consider using an export management company adopt a successful export strategy
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Export and Import Financing
Question: How can firms deal with the lack of trust that exists in export transactions? Various mechanisms for financing exports and imports have evolved over the centuries in response to lack of trust that exists in export transactions
Introduction
Question: What type of firm benefits from exporting? Both large and small firms can benefit from exporting The volume of export activity in the world economy is increasing as exporting has become easier thanks to the decline in trade barriers under the WTO regional economic agreements such as the European Union and the North American Free Trade Agreement
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Lack of Trust
Exporters and importers have to trust someone who may be very difficult to track down if they default on an obligation Each party has a different set of preferences regarding the configuration of the transaction Exporters prefer to be paid in advance, while importers prefer to pay after shipment arrives Problems arising from the lack of trust can be solved by using a third party who is trusted by both - normally a reputable bank
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