COP-B-08-1保修管理程序控制-Warranty
翰辰说明书
1.4 储存
NO.1 安全注意事项
3
NO.2 产品介绍
No.2 产品介绍
● 实施配线,务必关闭电源。 ● 切断交流电源后,充电指示灯未熄灭前,表示变频器内部仍有高压,十分危险,请勿触
摸内部电路及零部件。 ● 运转时,请勿检查电路板上零部件及信号。 ● 请勿自行拆装更改变频器内部连接线或线路,零部件。 ● 请勿用湿手操作开关按钮，防止触电。 ● 变频器接地端请务必正确接地。 ● 严禁私自改装、更换控制板及零部件，否则有触电、发生爆炸等危险。
附录 ...................................................................... 79
附录一 简单应用举例 ....................................................... 79 附录二 外型及安装尺寸 ..................................................... 85
NO.5 功能一览表 ............................................................ 13
5.1 基本功能功能参数 ....................................................... 13 5.2 应用功能参数 ........................................................... 14 5.3 输入/出端子功能参数 .................................................... 15 5.4 模拟量功能参数 ......................................................... 17 5.5 多段速功能参数 ......................................................... 17 5.6 保护功能参数 ........................................................... 19 5.7 恒压供水功能参数 ....................................................... 19 5.8 马达功能参数 ........................................................... 20 5.9 PID 功能参数 ........................................................... 20 5.10 通讯功能参数 .......................................................... 21 5.11 监视功能参数 .......................................................... 21
维保清单
数量 1 2 2 2 2 2 2
2 2 2 1 1 1 2 1 1 1 1 1
易可腾产品保修政策说明书
As a premium brand you can trust, we are committed to offering generous product warranties for our professional-grade designs.Limited Warranties | Extended Warranties | Exceptions and Enhancements Exclusive Remedy | Warranty Disclaimer and Limitation of Liability Limited WarrantiesAll Ergotron® products will remain free of material and workmanship defects for five years from the date of receipt, subject to any exceptions, enhancements, exclusions and limitations we outline below.These warranties do not cover product abuse, product modifications, failure to followproduct instructions, improper operations, unauthorized service or repair, improper maintenance or failure to perform preventative maintenance, misuse, damages or defects caused by acts of God, damage from electrical power problems, use of parts or components not supplied by Ergotron, or damage caused by peripherals, accessories or software from external sources.Ergotron is not responsible for damages, injury or loss arising from not following instructions related to the product’s shipment, installation and intended use detailed in installation manuals, supplemental assembly and installation instruction sheets, technical bulletins and/or product literature. You will provide Ergotron immediate written notice ofany property damage or personal injury resulting from the use of Ergotron products.Please note, this Limited Warranty is available only to the original end consumer who purchases from Ergotron or an authorized reseller and the Limited Warranty is non-transferable. For this warranty to be valid, the Ergotron product must have been purchased directly from Ergotron, an authorized distributor, reseller and/or authorized representativeof Ergotron.Extended WarrantiesHow to protect your investment furtherEven in the most demanding environments, an extended warranty assures that your investment will fulfill long-term needs. View all our extended warranties here. Our extended warranties follow the same warranty terms and conditions outlined on this page.Exceptions and EnhancementsSee below for product categories with their own warranty terms and conditions.Charging systems: Zip and YES•Limited Lifetime Warranty on the frames for the expected lifetime of the product for defects in material and workmanship*•Three-year warranty on electrical components like a timer module and controller •One-year warranty on cables like power or ethernet cables* The Limited Lifetime Warranty on frames does not apply to other parts of the product, including but not limited to mechanical components such as; casters, hinges, doors, handle, lock/padlock, fans, electrical outlets, switches or power buttons, dividers, shelves and associating fasteners.Medical carts, integrated power systems and batteries•One-year warranty on electronic components like auto lock drawers, auto lock systems, keyboard lights, user interface, battery harness, cables from user interface to power module, touch screen controller, lights, drawer control boards, powerdistribution unit and base control unit•Excludes all consumables like AA batteries•Two-year warranty on power modules and coiled power cords by ErgotronCareFit® Pro Medical Carts•Two-year warranty on CareFit Pro battery capacity•Factory-installed onboard CareFit Pro batteries that do not deliver 80% of their rated capacity during the first two years from date of purchase or 2,000 cycles do notmeet capacity performance standards•Five-year warranty against manufacturer’s defects for onboard CareFit Pro LiFe factory-installed batteries (excludes CareFit Pro replacement batteries) •To claim the warranty, the device must be connected to eKinnex for LiFeKinnex to confirm battery performanceLiFeKinnex™ and CareFit® Pro hot swap Lithium Iron (LiFe) batteries •Two-year warranty on LiFeKinnex LiFe battery capacity•Batteries that do not deliver 80% of their rated capacity or 2,000 cycles during the first two years from date of purchase when connected to eKinnex for LiFeKinnexsoftware do not met capacity performance standards•Three-year warranty against manufacturer’s defects for Li FeKinnex factory-installed batteries•To claim the warranty, the device must be connected to eKinnex for LiFeKinnex to confirm battery performanceLiFeKinnex™ Power Systems•Two-year warranty on LiFeKinnex Smart Battery Dock and 4-Bay Charger StyleView Medical Carts•Three-year warranty on StyleView electric lift motor and switchStyleView Lithium Iron (LiFe) batteries•Three-year warranty on StyleView LiFe battery capacity•Factory-installed StyleView LiFe batteries that do not deliver 70% of their rated capacity during the first three years from date of purchase do not meet capacityperformance standards•Five-year warranty against manufacturer’s defects on StyleView LiFe factory-installed batteries (excludes StyleView LiFe replacement batteries)•StyleView factory-installed LiFe batteries are covered at 100% for the first three years; coverage for years four and five are prorated at 1/60th per month •To claim the warranty, the device must be connected to eKinnex for StyleView to confirm battery performanceStyleView sealed lead-acid (SLA) batteries•One-year capacity warranty on StyleView SLA batteries•For factory-installed StyleView SLA batteries, the batteries carry a six-month warranty against manufacturer’s defects and a 90-day performance warranty, or as mandated by local law.•In StyleView Dual SLA battery systems, both batteries must be replaced at the same time following the recommendation in the Ergotron user manual or the warranty isautomatically void•Warranties on StyleView SLA batteries left unused for more than three consecutive months are automatically void•The 90-day performance warranty on factory-installed StyleView SLA batteries (excludes StyleView SLA replacement batteries) extends to one-year if all threeconditions are met:1.eKinnex for StyleView software is installed and remains continuallyoperational to show compliance with exclusions and limitations2.SLA battery is not discharged below 25% capacity more than 25 times asrecorded by the eKinnex for StyleView software history3.SLA battery is fully recharged at least once every 36 hours as recorded by theeKinnex for StyleView software historyMonitor Mounts•10-year warranty on all HX products and all LX, MXV and MX monitor arms purchased on or after August 1, 2014•Three-year warranty on all Neo-Flex® productsOEM products resold by ErgotronOriginal equipment manufacturer (OEM) products resold by Ergotron are covered by the manufacturer’s warranty (and not Ergotron) unless otherwise notedOffice and classroom mobile desks•10-year warranty on LearnFit® Sit-Stand Desks•10-year warranty on The Ergotron Mobile Desk (excluding WorkFit C and Teachwell desks which have standard five year warranties.)”Sit-stand workstations•Two-year warranty on WorkFit®-Z Mini•10-year warranty on WorkFit® Elevate•10-year warranty on JŪV for most components; one-year on worksurface Exclusive RemedyWhat steps to take for product repairsWarranty repairIf any Ergotron equipment becomes defective in material or workmanship during the warranty period as determined by Ergotron at its sole discretion, Ergotron may elect to replace or repair the unit or refund the purchase price. You must receive pre-approval by Ergotron for any costs related to the repair or replacement of warranty products.You must contact Ergotron for a return material authorization (RMA) number by reaching out to Ergotron Customer Care online or by telephone within your specific region. Contact information is available on the Ergotron website. Repairs or product replacement under warranty does not renew or extend the warranty period.Non-warranty repairYou may return a product for repair that is not covered by warranty if you have received a preapproved RMA number from Ergotron Customer Care. Labor costs and freight charges associated with non-warranty repair will be the sole responsibility of the customer, reseller or installer/integrator.A standard repair fee, specific to the product, is charged for any product that is repaired outside of the warranty period. Repairs on products out of warranty also carry a 90-day warranty, effective the day that you receive the item after repair.For products that are not covered under warranty, Ergotron offers the following options:1.You may upgrade to a newer, equivalent product at a MSR list price2.Ergotron will return the product to you at your cost3.You can request in writing that Ergotron appropriately dispose of the product for you(fees may apply based on local laws)If Ergotron notifies you that a returned product is not defective after testing, then the product will be returned to you. You would be responsible for the freight charges associated with the return.Warranty Disclaimer and Limitation of LiabilityExcept as expressly set forth in this Limited Warranty and to the greatest extent allowed by law, Ergotron makes no other representations, warranties or conditions, express or implied, including any implied representations, warranties or conditions of merchantability, fitness for a particular purpose, non-infringement, and non-interference. Ergotron does not warrant that your use of the Ergotron product will be uninterrupted or error-free. Any implied warranties that may be imposed by law are limited in duration to the Limited Warranty period, to the greatest extent allowed by law.ERGOTRON SHALL NOT BE LIABLE UNDER THIS WARRANTY FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES ARISING OUT OF THE USE OF ERGOTRON'S PRODUCTS OR SERVICES. ERGOTRON IS NOT LIABLE UNDER THIS WARRANTY FOR ANY DAMAGE AMOUNT MORE THAN THE AMOUNT PAID BY THE END USER FOR THE PRODUCT AND/OR SERVICES.Some states or countries do not allow a limitation on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages for consumer products. In such states or countries, some exclusions or limitations of this Limited Warranty may not apply to you. This Limited Warranty is subject to change without notification.Ergotron devices are not intended to cure, treat, mitigate or prevent any disease.Ergotron Limited Warranty Terms and Conditions© 2020 Ergotron, Inc. All rights reserved.Rev. September 17, 2020Content and terms are subject to change without notification.。
设施设备报修操作流程
设施设备报修操作流程1. 引言设施设备报修操作流程是为了有效管理和处理组织内出现的设施设备故障或损坏而制定的一套标准化流程。
本文将详细介绍设施设备报修操作流程的具体步骤和要点。
2. 报修申请2.1 填写报修申请表格当发现设施设备故障或损坏时，员工需要填写报修申请表格。
表格中应包含以下内容： - 设备名称和编号 - 故障描述 - 报修人员联系方式例：设备名称：空调设备编号：AC-001故障描述：空调无法启动，显示屏出现故障代码E5报修人员联系方式：手机：（123）456-78902.2 报修申请提交报修人员需要将填写完整的报修申请表格提交至设施管理部门或相关负责人处。
提交方式可以通过电子邮件、内部通信工具或专门的报修系统进行。
3. 报修审批设施管理部门或相关负责人会对报修申请进行审批，并决定是否批准报修。
审批过程中，可能会要求报修人员提供进一步的信息或证据来支持报修申请。
3.1 审批结果通知设施管理部门或相关负责人需要及时将审批结果通知报修人员。
通知方式可以通过电子邮件、内部通信工具或报修系统进行。
例：尊敬的报修人员，您的报修申请已经获得批准。
请等待维修人员与您联系安排具体维修时间。
3.2 审批不通过处理如果报修申请未通过审批，设施管理部门或相关负责人需要向报修人员说明原因，并提供必要的解决方案或建议。
4. 维修处理4.1 维修人员接受任务设施管理部门或相关负责人会将报修任务派给维修人员。
维修人员需要接受任务，并获取相关维修信息，包括设备名称、编号、故障描述以及报修人员联系方式。
4.2 维修人员联系报修人员维修人员需要联系报修人员，确认报修设备的具体情况，并约定具体的维修时间。
4.3 进行设备维修在约定的维修时间内，维修人员进行设备维修工作。
维修人员需要确定设备故障的具体原因，并进行相应的修复或更换。
4.4 维修完成报告维修人员在完成维修工作后，需要填写维修完成报告。
报告应包含以下内容：- 维修人员姓名和联系方式 - 维修设备名称和编号 - 维修日期和时间 - 维修内容和方法 - 维修结果例：维修人员：张三，联系方式：（321）654-0987维修设备：空调，编号：AC-001维修日期和时间：2022年1月1日，9:00-10:00维修内容和方法：清理空调滤网，更换故障电路板维修结果：设备已修复，正常使用4.5 维修结果通知维修人员需要将维修完成报告通知设施管理部门或相关负责人，并将维修结果通知报修人员。
cc08第2章 维护操作指导
目录第2章维护操作指导..............................................................................................................2-12.1 告警系统与环境监控..........................................................................................................2-12.1.1 机架行列告警灯巡检................................................................................................2-12.1.2 （交换机）告警箱巡检............................................................................................2-22.1.3 （GM12型）告警箱巡检.........................................................................................2-52.1.4 浏览、查询告警台的告警信息.................................................................................2-72.1.5 查询机房的环境与电源状态.....................................................................................2-92.2 计费、话单系统................................................................................................................2-102.2.1 查询计费告警信息..................................................................................................2-102.2.2 取话单操作............................................................................................................2-132.2.3 查询主机话单池信息..............................................................................................2-142.2.4 检查BAM话单文件是否正常.................................................................................2-172.2.5 检查应急工作站的话单文件是否正常.....................................................................2-182.2.6 转储BAM话单文件...............................................................................................2-192.2.7 删除BAM已备份的历史话单.................................................................................2-202.3 BAM维护.........................................................................................................................2-212.3.1 BAM硬件运行日常检查.........................................................................................2-212.3.2 BAM软件运行日常检查.........................................................................................2-242.3.3 BAM硬盘空间的定期清理.....................................................................................2-262.3.4 BAM病毒预防措施和操作规范..............................................................................2-272.3.5 BAM病毒查杀操作指南.........................................................................................2-282.3.6 关于防病毒软件的说明..........................................................................................2-322.4 系统维护...........................................................................................................................2-332.4.1 硬件运行状态检查..................................................................................................2-332.4.2 软件运行状态检查..................................................................................................2-382.4.3 单板除尘................................................................................................................2-382.4.4 校验前后台数据的一致性.......................................................................................2-402.4.5 人工备份和转储系统数据.......................................................................................2-412.4.6 系统时间校准.........................................................................................................2-452.5 中继系统...........................................................................................................................2-462.5.1 中继单板状态查询..................................................................................................2-462.5.2 中继电路状态查询..................................................................................................2-462.6 信令链路...........................................................................................................................2-472.6.1 MTP链路运行状态查询.........................................................................................2-482.6.2 PRA链路运行状态查询.........................................................................................2-502.6.3 V5链路运行状态查询............................................................................................2-502.6.4 RSA链路运行状态查询.........................................................................................2-51 2.7 其他设备...........................................................................................................................2-522.7.1 线缆系统的检查与维护..........................................................................................2-522.7.2 供电系统的检查与维护..........................................................................................2-532.7.3 接地系统的检查与维护..........................................................................................2-542.7.4 防护装备的检查与维护..........................................................................................2-54第2章维护操作指导2.1 告警系统与环境监控2.1.1 机架行列告警灯巡检1. 机架行列告警灯功能概述机架行列告警灯用于指示机柜设备的硬件告警，如单板故障、风扇故障、电源故障等，它由行灯和列灯组成。
预授权保修维修指南RWRG0007说明书
Pre-Authorized Warranty Repair Guideline RWRG0007 RWRG0007 - Internal heat Exchange (Cooler) FailureSymptom(s)•Unexplained engine coolant loss•Engine coolant in the transmission oil•Oil pushing out shift tower, rear seal leaking, oil com-ing out through input shaft cover opening Warranty CoverageThe warranty coverage varies depending on vehicle vocation. Internal oil cooler coverage is the same as that of its respective transmission coverage including extended warranty. (No re-striction on internal cooler.)Repair GuidelineInternal heat exchangers can be replaced through the bottom of transmission by removing the cooler cover.Always inspect the condition of the transmission through the cooler opening once cooler is removed. Often times there is no damage and the trans appears clean internally. Only the cooler and oil will need to be replaced.If the transmission is contaminated it should be flushed with DEXRON ATF. See transmission flush procedure in service bul-letin TMIB0124, on .If the front box gears are scored or there is apparent transmis-sion damage pull transmission and perform repairs. Warranty Parts•K-3246: Internal cooler kit•4303742: Cooler gasket•New lube•Coolant (if required)•ATF (if required)•Engine cleaner (if required)Warranty Labor•Oil cooler R&R per OEM SRT•Trans flush procedure (if needed) 1.5 hrs•Engine flush (if needed) 1.5 hrs Warranty CodingPart: 4303744Complaint: Water leakFailure: LeakingWarranty Claim FilingReference warranty coverage. File pre-authorized warranty claim through appropriate OEM or through Direct Pay. Refer-ence guideline number RWRG0007 in warranty claim text. Note: Repairs that exceed parts and labor parameters cannot be pre-authorized.Filing through Direct PayClick here for Direct Pay submission guidelines and claim forms:Parts DispositionParts are required to be returned.U.S. Returns:Eaton Warranty EFLN# 2050W13100 East Michigan AvenueGalesburg, MI 49053Canada Returns:Eaton Warranty EFLN# 2050W2160 Williams ParkwayBrampton, OntarioCanada L6S 5X7For additional shipping and carrier information, please see Ser-vice Bulletin TMIB0129, available on Pre-Authorized Warranty Repair Guideline RWRG0007Warranty DisclaimerIf the failure is not the result of an accident, damage, negli-gence, abuse or misuse, improper installation or maintenanceor any other conditions described in the Limits and Exclusionssection of Warranty Manual TCWY0600, available on Road-, then Roadranger will treat the condition as cov-ered under its warranty. However, this conclusion does notnecessarily mean that a defect in fact exists. In all cases, Road-ranger shall make the final determination and interpretation asto the warrantability of the Product.。
COP-B-08-1保修管理程序控制-Warranty
作业指导书保修管理控制程序发布日期：2017.05.24此程序适用于客户4S店对我司提供的零部件产生抱怨的产品。
2 术语/缩写QA 质量部SM 市场部MPL 计划物流部FM财务部TP技术部P 生产部3 职责3.1 本作业活动由QA统一归口管理。
3.2 质量部：负责每月在客户系统上4S的索赔并当月统计，分析。
3.3 物流部：当有必要从4S店索赔的产品进行退货时，安排物流及退货事宜。
3.4 技术部：配合质量部一起参与NTF分析。
3.5 财务部：配合北京市场部统计发票事宜。
3.6 生产部：负责索赔退货后产品的分拣工作；4 内容4.1 工作流程：4.1.1 客户处或4s店已实现销售的批次性/非批次性退货4.2 工作内容4.2.1批次性退货的处理4.2.1.1公司内各部门收到客户或4s店的销售索赔要求、投诉（报告、电传、通知等）立即通知客户经理，由客户经理填写《投诉/退货登记表》并转交QA/P 。
4.2.1.2 QA/P对《退货登记表》所表述的内容进行评定。
4.2.1.3如果退货被评定为合理要求，则QA在《退货登记表》中同意退货栏，P在《退货登记表》中同意退货栏，经相关部门会签批准后由MPL负责组织退货,SM在客户处协调。
4.2.2 退货由MPL负责接收存放于可疑品区中，并将接收清单交至QA4.2.3 车间安排退货的挑选、检验、包装、处置。
5个工作日内完成。
清点数据报FM，MPL，SM，QA。
由QA负责监督措施的落实、验证，必要时QA 协调措施的落实。
车间分拣时，对不合格的产品进行隔离，重新包装无缺陷产品，并分别附上绿卡和红卡。
4.2.4 QA在收到接收清单二个工作日内组织对4S退货进行NTF分析：原因分类包括：生产原因、物流原因、RFS（成型系统）使用原因、试验原因、设计原因，其他等。
4.2.5如果是内部责任要传递到相应责任部门，采取相应措施，如：及时换货等。
4.2.6如果判定为客户责任的情况，要把《售后索赔零件分析改进报告》发给客户经理，客户经理和客户继续讨论成本分担问题。
TS内部审核员培训
内部顾客
AA PP
CC DD
反馈
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第二部分
审核一般流程说明
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审核一般流程
确定审核任务 任命审核组长、成立审核组 建立审核日程计划和检查表
审核准备
召开审核首次会议
实施现场审核
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审核一般流程
与被审方沟通审核结果 审核组内部会议、开立NC
召开审核末次会议
• 管理过程
输入
（I）
输出 （O）
输入 （I）
支持 过程
输入 （I）
支持 过程
支持 过程
支持 过程
支持 过程
支持 支持 过程 过程
输出 （O）
输入 （I）
供方
组织
支持 支持 过程 过程
输出 （O）
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过程方法
ISO/TS 16949:
– 鼓励采用过程方法
过程方法：组织内诸过程的系统的应用，
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过程关键因素
关于“过程已经监测”，建议的问题 ：
✓ 监测什么？ ✓ 多久进行一次？ ✓ 如何报告？ ✓ 谁得到信息？ ✓ 如何处理信息？ ✓ 信息是他们想要的吗？ ✓ 还有其它人可能想知道吗？ ✓ 有持续改进（证据）吗？ ✓ 过程监测是管理评审的一部分吗？ ✓ 为什么是或为什么不是？
连同这 些过程的识别和相
互作
用及管理。
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过程的识别
(按满足客户需求）按企业运作需要和产品实 现需要识别过程
比如： G1-战略制订过程
G2-合同评审过程，设计开发过程， 文件管理过程，采购过程……
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作业指导书
保修管理控制程序发布日期：2017.05.24
此程序适用于客户4S店对我司提供的零部件产生抱怨的产品。
2 术语/缩写
QA 质量部
SM 市场部
MPL 计划物流部
FM财务部
TP技术部
P 生产部
3 职责
3.1 本作业活动由QA统一归口管理。
3.2 质量部：负责每月在客户系统上4S的索赔并当月统计，分析。
3.3 物流部：当有必要从4S店索赔的产品进行退货时，安排物流及退货事宜。
3.4 技术部：配合质量部一起参与NTF分析。
3.5 财务部：配合北京市场部统计发票事宜。
3.6 生产部：负责索赔退货后产品的分拣工作；
4 内容
4.1 工作流程：
4.1.1 客户处或4s店已实现销售的批次性/非批次性退货
4.2 工作内容
4.2.1批次性退货的处理
4.2.1.1公司内各部门收到客户或4s店的销售索赔要求、投诉（报告、电传、通知等）立即通知客户经理，由客户经理填写《投诉/退货登记表》并转交QA/P 。
4.2.1.2 QA/P对《退货登记表》所表述的内容进行评定。
4.2.1.3如果退货被评定为合理要求，则QA在《退货登记表》中同意退货栏，P在《退货登记表》中同意退货栏，经相关部门会签批准后由MPL负责组织退货,SM在客户处协调。
4.2.2 退货由MPL负责接收存放于可疑品区中，并将接收清单交至QA
4.2.3 车间安排退货的挑选、检验、包装、处置。
5个工作日内完成。
清点数据报FM，MPL，SM，QA。
由QA负责监督措施的落实、验证，必要时QA 协调措施的落实。
车间分拣时，对不合格的产品进行隔离，重新包装无缺陷产品，并分别附上绿卡和红卡。
4.2.4 QA在收到接收清单二个工作日内组织对4S退货进行NTF分析：原因分类包括：生产原因、物流原因、RFS（成型系统）使用原因、试验原因、设计原因，其他等。
4.2.5如果是内部责任要传递到相应责任部门，采取相应措施，如：及时换货等。
4.2.6如果判定为客户责任的情况，要把《售后索赔零件分析改进报告》发给客户经理，客户经理和客户继续讨论成本分担问题。
如果判定为物流原因，要把《售后索赔零件分析改进报告》发给物流部经理，由物流经理和第三方物流或客户继续讨论成本分担问题。
7.1 相关程序
MP A 06 《不合格品和可疑产品的控制》
COP A 10 《纠正预防措施的制定与实施》
COP A 08 《客户质量信息处理程序》
7.2 相关文件
COP B 10-1 《8D报告》
退货登记表。